# Compare NetSuite vs shopVOX 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare NetSuite and shopVOX based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135757-155218/NetSuite-vs-shopVOX

---

# NetSuite vs shopVOX Features and Cost Comparison

Last updated May 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NetSuiteshopVOX2/4 selected

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/)

[shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.6 (243)](https://www.capterra.com/p/155218/shopVOX/reviews/)

[## NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4

Customer Service

3.8

Reviews Sentiment

Based on [2,041 reviews](#user-reviews)

Positive

1,736

Neutral

208

Negative

97

[## shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.6 (243)](https://www.capterra.com/p/155218/shopVOX/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.3

Customer Service

4.6

Reviews Sentiment

AC

Based on [243 reviews](#user-reviews)

Positive

226

Neutral

7

Negative

10

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,721 reviews from order management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Order Fulfillment

4.2

Inventory Management

4.2

Shipping Labels

4.5

Billing & Invoicing

4.3

Real-Time Data

4.5

\--%Fit

Not enough reviews

Feature ratings

Order Fulfillment

\--

Inventory Management

3.2

Shipping Labels

\--

Billing & Invoicing

4.4

Real-Time Data

5.0

User satisfaction

User satisfaction

4.2

User reviews[2,041](https://www.capterra.com/p/135757/NetSuite/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

3.9

Customer support

3.8

User satisfaction

4.6

User reviews[243](https://www.capterra.com/p/155218/shopVOX/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

From pre-revenue startups to mid-size organizations, businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance.

Best for

Custom manufacturing businesses such as sign shops, print shops, embroiderers, screen printers, trophy and award companies, and vehicle wrap shops.

## User reviews

Pros & cons

SP

Sachin P.

Head of business Systems and integration

> "Its real-time reporting and scalability were especially valuable for supporting business growth and decision-making. If you want, tell me your role (e.g., finance, ops, sales), and I..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123381)

RC

Ronerissa C.

Netsuite Admin

> "Bugs and Issues: Occasionally, workflow automations or integrations (like those with Fiton for serial number tracking) can fail or produce duplicate records, requiring manual..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122536)

MM

Michael M.

Netsuite Administrator

> "It allows me to tailor solutions to specific business needs, streamline workflows, and build scalable systems that truly support operational efficiency."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116904)

PFS

Paul Fabian S.

Web Deisngner, Developer.

> "This limitation reduces efficiency in space planning and order packing, requiring workarounds that add time and complexity to daily operations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982)

SY

Sadanandarao Y.

NetSuite developer

> "Furthermore, the ability to create custom records and fields without complex database management ensures the system scales effortlessly with evolving business requirements."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826)

JC

Jasmine C.

Accountant

> "Probably struggling with the fixed assets - when we get errors that come back but not specific detail and have to create support cases to fix eg depreciation record does not exist"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116918)

SP

Sonu P.

Systems Analyst

> "It’s a powerful and reliable platform that streamlines business operations, especially in finance and data management. While there is a learning curve and occasional system..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746)

RK

Rizwan K.

ERP Solution Architect

> "Updates or requested improvements can take a significant amount of time to be implemented, which may slow down business processes or limit the ability to adapt quickly to changing..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756)

GW

George W.

Information Manger

> "I’ve leveraged NetSuite’s customization capabilities, including custom fields and saved searches, to tailor the platform to business needs and help teams move away from outside tools..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

TD

Tasman D.

Finance Manager

> "At the current time our primary issue is system performance. Although we have reviewed the scripting and workflows and upgraded to 5 processors there still seems to be delays in..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116933)

PFS

Paul Fabian S.

Web Deisngner, Developer.

> "It scales well as your business grows, provides real-time visibility across departments, and offers extensive customization options to match complex workflows."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982)

BN

Bill N.

Senior Accountant

> "Creating saved searches is not very intuitive at times, it can be very difficult to find fields as there are several similar named fields."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116895)

SS

Shailen S.

Accounting Manager

> "Real-time multi-entity reporting, seamless consolidation, and scalable automation that streamlines close and improves accuracy across finance processes."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122127)

AH

Adam H.

Dir. IT Program Management

> "The inability to communicate within the software via a 'chatter' type functionality. While we could leave notes and comments, there wasn't a way to tag users/groups without BluChat..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6841820)

GW

George W.

Information Manger

> "I also appreciated the ability to create custom fields, which allowed us to capture the specific data points that matter most to the business and tailor the system to our unique..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

BG

Bevan G.

Finance Business Partner

> "Ability to access the data via reports and searches is somewhat limited which leads to confusion and frustration."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116946)

NK

Nikunj K.

Production and systems engineer

> "Users also love its scalability; the "OneWorld" feature handles multi-subsidiary, multi-currency, and global tax needs seamlessly as a company grows. Because it is cloud-native, you..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760)

AW

Archie W.

Finance Manager

> "The complex customization and high subscription costs can make scaling feel like a constant hurdle."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122118)

WX

Wei X.

Senior financial accountant

> "It provides strong financial reporting and good visibility into business data. Once users become familiar with the system, it greatly improves efficiency and helps manage company..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113734)

RR

Rizvi R.

Financial Controller

> "Integration issues and slow report performance and the built-in reports are not very useful or informative."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114422)

CM

Christopher M.

Director

> "I like NetSuite because it brings finance, operations, and reporting into one \*\*cloud-based\*\* platform, so I always have real-time visibility without wrestling with silos or..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122351)

SL

Shahar L.

Business Application Manager

> "Creating suite scripts requires development knowledge, i.e. Java script and knowledge of Suite Script configuration. Since this is not accessible to all organization inhouse, this..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6426746)

OS

Ogi S.

Account Payable

> "I’ve mainly used it for accounts payable, reconciliations, and reviewing financial data, and it has handled these tasks reliably."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

EM

Evelyn M.

Senior Accountant

> "Customization and reporting often require technical expertise, and support response quality can be inconsistent."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116876)

VR

Verified Reviewer

Lead Applications Development

> "As a developer, I have worked extensively with SuiteScript, workflows, and integrations to automate billing, manage large volumes of financial transactions, and connect NetSuite with..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113754)

VR

Verified Reviewer

Operations and Logistics Coordinator

> "Can be complex to navigate, and implementation and ongoing customization require significant time and cost."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7089219)

NC

Nicka C.

Data System Officer

> "As someone with with experience with various ERPs, NetSuite has the edge in terms of 3rd party application integrations, okay customer support, and reports for actual vs budget..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7143936)

SB

Stephan B.

Digital Marketing Manager

> "The UI is extremely outdated, the browser compatibility is limited, and input fields exhibit odd behaviors such as defaulting to random values or counterintuitive keyboard navigation..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6654928)

GZ

Grace Z.

Financial controller

> "For example it can pick up memo of electricity bill, it allowed us to allocate expenses to correct period, improved forecast and budget process."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117599)

KZ

Ke Z.

Senior Accountant

> "In addition, some reports and workflows are not very intuitive to set up, which can slow down daily operations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

DC

Dirk C.

ERP administrator

> "It brings financials, inventory, and operations together in one unified platform, giving you real-time visibility across the business."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116902)

YH

Yael H.

Corporate Controller

> "Billing schedules are very challenging- for example quarterly billing for 2 years and for 1 year requires 2 different billing schedules, the system can only divide the quantity for..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6427290)

PJ

Praveen J.

ICT BUSINESS ANALYST

> "You can manage financials, inventory, orders, and customers without jumping between different systems, which makes processes much smoother and more reliable."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "The interface is not always intuitive, and it often takes time and proper training to fully understand how to navigate and use all its features effectively."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

KY

Keson Y.

Accountant

> "I especially value its real-time reporting and dashboard capabilities, as they support faster decision-making and better visibility across the business."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869)

ES

Edward S.

Statutory and Regulatory Reporting Specialist

> "Can be slow at times to run larger reports. If trying to see data across the whole organization, this can be considerable."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113755)

NK

Nikunj K.

Production and systems engineer

> "NetSuite’s biggest "pro" is its unified database, which creates a single source of truth across finance, CRM, and inventory."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760)

MT

Mark T.

Group Financial Controller

> "The Fixed Asset module is slow and clunky and lacks certain reports that auditors would expect."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122132)

OS

Ogi S.

Account Payable

> "What I like most about NetSuite is that it keeps financial and operational data in one place, which makes it easier to follow transactions from start to finish."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

NJ

Nicolas J.

FPA manager

> "Implementation times and cost , for every feature being behind a paywall or additional licensing hard to asses from the start"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113849)

OS

Ogi S.

Account Payable

> "Over time, I’ve become more comfortable with features like saved searches and reporting, which help me work more efficiently and keep track of outstanding items or exceptions."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

VR

Verified Reviewer

Product owner

> "biggest downsides are cost, complexity, and the effort required for implementation and customization"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7104180)

RK

Rizwan K.

ERP Solution Architect

> "Instead of relying on rigid, one-size-fits-all approaches, a customizable solution adapts to changing requirements, integrates with existing tools, and scales alongside growth."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756)

LA

Linda A.

Staff Accountant

> "The initial implementation and ongoing licensing fees are quite high, which can be a significant burden for smaller organizations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7052245)

AG

Andres G.

BUSSINES ADMINISTRATION

> "The real-time reporting and data visibility are especially valuable for decision-making. Although there is a learning curve at the beginning, once you become familiar with the..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847)

VR

Vanesa R.

Global Accounts Payable Manager

> "The price is quite high if you want to get the full functionality of the system. And sometimes it is a bit difficult to find how the work"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122216)

LA

Leandro A.

Senior Accountant

> "NetSuite offers strong integration, real-time data visibility, and scalable workflows. And the Netsuite Next will bring lots of benefits."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7121811)

VR

Verified Reviewer

Controller

> "The gap between what NetSuite promises in the sales cycle and what their implementation and support teams actually deliver is massive."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7134221)

JV

James V.

It Support Officer

> "NetSuite provides a centralized system where financials, jobs, and operational data can all be managed in one place."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113840)

AH

Ashley H.

Managing Director

> "From the outset, the implementation of NetSuite was handled incorrectly, causing significant disruptions to our business operations. Whenever we encountered an issue, the standard..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6351695)

LF

Lloyd F.

Director

> "The way that Oracle netsuite have embraced AI to turbo charge its operation. And enable users to become more intelligent about the date they are using in less time"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122349)

LF

Lachlan F.

GM of Finance

> "In recent time we have occassionaly encountered issues with speed of loading pages, which is impacting productivity"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114435)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "What I liked most about NetSuite is its ability to centralize all key business functions into one unified, cloud-based system."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

MK

Mack K.

COO

> "Then on the item receipt, we can't see the total dollar value per line so the guys are constantly receiving parts at the wrong dollar value, making AP's job really difficult. And..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6403782)

SGD

Stephanie Gail D.

General Accountant

> "As a general accountant in our company, Netsuite helps me in giving me appropriate financial reports in order to report in the management"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7139979)

LO

Lori O.

Controller

> "The customization that needed to happen to fit NetSuite into our current work processes and the transferring of data from our QB system to NetSuite was not smooth due to going live..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6476831)

TZ

Teresa Z.

FC

> "What I like the most about NetSuite is its innovative AI technology, which could significantly reduce the amount of manual work involved within the business"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116877)

AH

Ahmad H.

Finance manager

> "Prices and the customer service if we are on the normal one we will never have enogh answer and its always short"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093163)

KY

Keson Y.

Accountant

> "Overall, NetSuite stands out for its ability to streamline processes, strengthen financial oversight, and support scalable growth in a practical, user-friendly way."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869)

GA

Gabby A.

Business Analyst

> "Sometimes system can be slow especially on the payroll mode due to having many scripts."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113819)

JC

Jessa C.

Customer Service Support

> "Finance, sales, inventory, and reporting all connect smoothly, and having real-time visibility into operations is a big advantage."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7140006)

NC

Nissam C.

ERP Consultant

> "NetSuite can be expensive, complex to customize, slow at times, and requires training to use effectively."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093156)

KF

Kat F.

Admin

> "combines accounting, CRM, inventory, e-commerce, and more in one unified platform, Robust dashboards and analytics for better decision-making"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6817718)

SB

Stephen B.

Accountant

> "Works well for most aspects but FSM lets it down and is time consuming to manage with rubbish data."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116899)

SY

Sadanandarao Y.

NetSuite developer

> "It is a powerful tool for any organization that requires a scalable, cloud-native ERP to centralize its operations and technical stack."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826)

SP

Sonu P.

Systems Analyst

> "The system has a learning curve, and the interface can feel outdated at times."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746)

AG

Andres G.

BUSSINES ADMINISTRATION

> "It’s a robust and comprehensive platform that helps streamline financial and operational processes within a single system."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847)

RR

Rasilkrishnan R.

Master Data Manager

> "This makes issue in our system my duplicate creation of records."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116977)

LA

Linda A.

Staff Accountant

> "The ability to customize dashboards and reports is excellent, and the core features like invoicing work very well."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7052245)

FN

Fiona N.

CFO

> "The lack of flexibility to build management reports to requirements."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116937)

AS

Anastasia S.

Accounting Manager

> "What I like most about NetSuite is its all-in-one structure—financials, reporting, and operations in one place."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116917)

RK

Rizwan K.

ERP Solution Architect

> "One of the main drawbacks is the delay in adding enhancements and new features."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756)

GW

George W.

Information Manger

> "I started on the operations side as an end user, which gave me a ground-level understanding of how the system supports day-to-day business processes."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

EA

Erwin A.

Senior Financial Controller

> "No module for property and real estate, hospitality, property management aren’t as available."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116903)

HV

Hernan V.

CFO

> "It provides the right tools, realiable data in real time that allow to take strategic decisions with less margin error."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7094715)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "The implementation process can also be lengthy and resource-intensive for businesses without dedicated IT support."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

KZ

Ke Z.

Senior Accountant

> "Having financials, CRM, inventory, and reporting connected in real time makes operations far more efficient and reduces manual work."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

ES

Ekadashi S.

Administrative Assistant

> "We used to have a customized item to insert multiple serial numbers in one go but now I have to do it one by one because the customization went away and we do not want to keep paying..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6577886)

KZ

Ke Z.

Senior Accountant

> "I also appreciate its cloud-based accessibility, which allows teams to collaborate from anywhere without complicated infrastructure."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "Another downside is that certain tasks may take more steps than expected, which can slow down productivity."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

[View Reviews](https://www.capterra.com/p/135757/NetSuite/reviews/)

AC

Angela C.

Project Manager

> "Overall my experience with shopVox is good. When learning to use the software it was intuitive on how to create a..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7133589)

SA

Seth A.

Partner

> "Without talking to us, he suspended our account and made us remove the code, all while sending emails in all caps..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684)

LM

Luc M.

Owner

> "The ability to combine jobs in a flexible way, having online proofs and quote approvals as well as the ability to do..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6747914)

SA

Seth A.

Partner

> "The biggest issue is shopvox WILL roll out new versions and features that don't work and haven't been adequately tested."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684)

EG

Emma G.

Graphic Designer

> "It is very convenient how eCommerce orders can be converted into sales orders."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7090792)

SA

Seth A.

Partner

> "I know SV seems like it's a great fit for a lot of people, BUT why would you want to lock yourself and your company..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684)

RS

Ryan S.

President

> "The quick conversion from a quote to sales order and invoicing if flawless."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7045413)

SA

Seth A.

Partner

> "He also said he'd monitor our IP to ensure we "never tried anything like that again", another lie."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684)

EG

Emma G.

Graphic Designer

> "I really like the eCommerce features and proofing system."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7090792)

CD

Christian D.

Managing Member

> "Lack of care for their customers, stuck in their own mindset of their way is the right way, not willing to change or..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6478526)

LM

Luc M.

Owner

> "Small shops can use what's only useful and relevant to them at the time and then start using additional features as..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6747914)

KC

Kamyrn C.

Administrative Assistant

> "ShopVOX isn't always very user-friendly when it comes to user error."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7074768)

KC

Kamyrn C.

Administrative Assistant

> "However, the support team at shopVOX more than makes up for its flaws."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7074768)

LJ

Lloyd J.

Principal

> "The cost associated with adding a second user to the system."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6536408)

LJ

Lloyd J.

Principal

> "The Application is easily integrated with our financial mangement tools offering simplified management reporting"

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6536408)

SA

Seth A.

Partner

> "It's buggy"

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684)

RS

Ryan S.

President

> "With SV the look and feel of the software was a good start. Once we got into it we realized very quickly that it’s more..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7045413)

JK

Jeff K.

Owner

> "Haven't needed customer support which says a lot."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6623231)

EK

Emily K.

Founder

> "Great customer service and support, awesome job and client management systems, great for invoicing, accepting payments,..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6305830)

SA

Seth A.

Partner

> "It's expensive"

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684)

GZ

Garann Z.

Ops Manager

> "User friendly, keeps track of everything needed to run the business smoothly from quoting to order entry to completing..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6805733)

CD

Christian D.

Managing Member

> "It is good software, not great... their customer support is horrid."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6478526)

JT

Joshua T.

Graphics Manager

> "ShopVox makes it very easy to create a new job, fill in what is being ordered, and it allows us to send the quote/sales..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___5057135)

TR

Tom R.

director

> "To be more concrete, here are some things we are missing or don't like.- Custom PDFs are very limited, some information..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___4384242)

EC

Edwin C.

Creative Director

> "ShopVOX has helped our shop automate and organize our projects in a way where everything flows and and doesn't get..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4944208)

JT

Joshua T.

Graphics Manager

> "I highly recommend they hire some quality UI/UX designers to do a complete overhaul because it is very painful to use..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___5057135)

RS

Ron S.

President

> "Their on boarding and Live Chat support are great. "

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6837348)

AJ

Aundrea J.

Owner

> "That you are unable to use Zapier on all tiers."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6189761)

TS

Tracie S.

Bookkeeper

> "I like the live chat option that shopVOX offers."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6589857)

Bradley R.

Manager

> "I was told if I don’t like the increase to just leave and go find something else. "

[See full review](https://www.capterra.com/p/155218/shopVOX/#GetApp___6285844)

DW

Darrin W.

President

> "I would definitely recommend it to other sign shop owners."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7134554)

KC

Kirsty C.

Creative Director

> "It can be a very difficult piece of software to navigate and the UI could do with some streamlining."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4055749)

JD

Jason D.

CEO

> "Reps have been helpful with helping set it up and us understanding it."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6815562)

KC

Kirsty C.

Creative Director

> "However, for most things it works for us...which is why the quoting system (a huge part of why we use it) is so..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4055749)

LM

Luc M.

Owner

> "All of them have great features but SV has the best all around package."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6747914)

AlD

Aurélie D.

Assistante commerciale

> "We had stopped for compatibility issues with French law. But we couldn't find a tool that was as efficient for either..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___3314905)

GZ

Garann Z.

Ops Manager

> "ShopVOX has a huge helpful team that is there just a click away."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6805733)

TR

Tom R.

director

> "There are many features missing or not well-developed."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___4384242)

VR

Verified Reviewer

CTO

> "After moving to this from other software, we have been pleased overall with the features."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6759405)

TR

Tom R.

director

> "It's a bug, that has not been fixed."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___4384242)

KS

Katie S.

Sign Shop Manager

> "Their support team is fantastic and are always quick to help."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6623224)

AlD

Aurélie D.

Assistante commerciale

> "Many functions are not translated into our language, which limits us the possibilities of use, especially for technical..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___3314905)

DD

Donnie D.

Inventory Control & Purchasing Specialist

> "Multiple users are using Shopvox daily and with no issues. If someone does have an issue I'm able to get answers..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4494481)

TR

Tom R.

director

> "None of that has been updated for the last two years."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___4384242)

JT

Joshua T.

Graphics Manager

> "I love how easy it is to start a new order and enter all the order information."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___5057135)

MS

Marjorie S.

Accountant/IT Specialist

> "I personally HATE chat support but they are so good I use it whenever needed. "

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4788038)

JB

Jason B.

Salesman

> "The customer support is by far the best feature."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6066029)

AlD

Aurélie D.

Assistante commerciale

> "Some specific support requests take a long time to process"

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___3314905)

TL

Tim L.

Admin

> "It helps keep pricing consistent and is very easy to use"

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6110095)

GF

Gary F.

Director of Operations

> "This is picky, but just some general UI tweaks would be nice. When you bring up the job page everything gets a bit..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___2207966)

AJ

Aundrea J.

Owner

> "We have not even officially began using all of the features but we are excited to begin in the near future."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6189761)

KB

Karl B.

president

> "to much feature makes a little to long to adapt for new employees"

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___2360350)

[View Reviews](https://www.capterra.com/p/155218/shopVOX/reviews/)

## User interface

4.23 (2,041)

[shopVOX](https://www.capterra.com/p/155218/shopVOX/)

4.58 (243)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

NetSuite

Top features

32/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/135757/NetSuite/#features)

shopVOX

27/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/155218/shopVOX/#features)

### Recognition

No recognitions have been awarded to NetSuite

shopVOX is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

NetSuite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

shopVOX

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

NetSuite

-   By Oracle
-   Located in United States
-   Founded in 1977

shopVOX

-   By TechVOX
-   Located in United States
-   Founded in 2010

## Popular Comparisons

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/)

vs

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,447)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Contact vendor for pricing

Price

$38/month

4.2

Features

4.3

4.0

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/135757-190778/NetSuite-vs-QuickBooks-Online)

[shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.58 (243)](https://www.capterra.com/p/155218/shopVOX/reviews/)

vs

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.20 (1,116)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

$99/month

Price

Contact vendor for pricing

4.4

Features

4.1

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/123794-155218/Fishbowl-vs-shopVOX)

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/)

vs

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,639)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/)

Contact vendor for pricing

Price

$2210/year

4.2

Features

4.4

4.0

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/135757-174984/NetSuite-vs-QuickBooks-Enterprise)

[shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.58 (243)](https://www.capterra.com/p/155218/shopVOX/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/)

$99/month

Price

$31.1/month

4.4

Features

4.2

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-155218/Odoo-vs-shopVOX)

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/)

vs

[Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,292)](https://www.capterra.com/p/120109/Xero/reviews/)

Contact vendor for pricing

Price

$25/month

4.2

Features

4.3

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/120109-135757/Xero-vs-NetSuite)

[shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.58 (243)](https://www.capterra.com/p/155218/shopVOX/reviews/)

vs

[MRPeasy](https://www.capterra.com/p/134177/MRPEasy/)[4.54 (167)](https://www.capterra.com/p/134177/MRPEasy/reviews/)

$99/month

Price

$49/month

4.4

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/134177-155218/MRPEasy-vs-shopVOX)

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/)

vs

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[4.37 (2,559)](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/reviews/)

Contact vendor for pricing

Price

$1922/year

4.2

Features

4.3

4.0

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/135757-212058/NetSuite-vs-QuickBooks-Desktop-Pro)

[shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.58 (243)](https://www.capterra.com/p/155218/shopVOX/reviews/)

vs

[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/)[4.43 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

$99/month

Price

Contact vendor for pricing

4.4

Features

4.3

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/96371-155218/Acumatica-Cloud-ERP-vs-shopVOX)

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/)

vs

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)[4.29 (684)](https://www.capterra.com/p/76/Intacct/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.2

4.0

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76-135757/Intacct-vs-NetSuite)

[shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.58 (243)](https://www.capterra.com/p/155218/shopVOX/reviews/)

vs

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[4.33 (734)](https://www.capterra.com/p/133038/Cin7-Core/reviews/)

$99/month

Price

$349/month

4.4

Features

4.2

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/133038-155218/Cin7-Core-vs-shopVOX)

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/)

Contact vendor for pricing

Price

$31.1/month

4.2

Features

4.2

4.0

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-135757/Odoo-vs-NetSuite)

[shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.58 (243)](https://www.capterra.com/p/155218/shopVOX/reviews/)

vs

[Craftybase](https://www.capterra.com/p/144117/Craftybase/)[4.63 (244)](https://www.capterra.com/p/144117/Craftybase/reviews/)

$99/month

Price

$99/month

4.4

Features

4.4

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/144117-155218/Craftybase-vs-shopVOX)