# Compare NetSuite vs ShipStation 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare NetSuite and ShipStation based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135757-155621/NetSuite-vs-ShipStation

---

# NetSuite vs ShipStation Features and Cost Comparison

Last updated May 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NetSuiteShipStation2/4 selected

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.6 (957)](https://www.capterra.com/p/155621/ShipStation/reviews/)

[## NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4

Customer Service

3.8

Reviews Sentiment

Based on [2,041 reviews](#user-reviews)

Positive

1,736

Neutral

208

Negative

97

[## ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.6 (957)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [957 reviews](#user-reviews)

Positive

879

Neutral

28

Negative

50

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## Summary

* * *

Key features rated by users

Features selected based on 2,721 reviews from order management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Order Fulfillment

4.2

Inventory Management

4.2

Shipping Labels

4.5

Billing & Invoicing

4.3

Real-Time Data

4.5

71%Fit

Missing features

Feature ratings

Order Fulfillment

4.3

Inventory Management

4.1

Shipping Labels

4.5

Billing & Invoicing

NA

Real-Time Data

4.7

User satisfaction

User satisfaction

4.2

User reviews[2,041](https://www.capterra.com/p/135757/NetSuite/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

3.9

Customer support

3.8

User satisfaction

4.6

User reviews[957](https://www.capterra.com/p/155621/ShipStation/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.4

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$14.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

From pre-revenue startups to mid-size organizations, businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance.

Best for

Manage, fulfill, and ship smarter with ShipStation, the intelligent platform for all your shipping and logistics needs.

## User reviews

Pros & cons

SP

Sachin P.

Head of business Systems and integration

> "Its real-time reporting and scalability were especially valuable for supporting business growth and decision-making. If you want, tell me your role (e.g., finance, ops, sales), and I..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123381)

RC

Ronerissa C.

Netsuite Admin

> "Bugs and Issues: Occasionally, workflow automations or integrations (like those with Fiton for serial number tracking) can fail or produce duplicate records, requiring manual..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122536)

MM

Michael M.

Netsuite Administrator

> "It allows me to tailor solutions to specific business needs, streamline workflows, and build scalable systems that truly support operational efficiency."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116904)

PFS

Paul Fabian S.

Web Deisngner, Developer.

> "This limitation reduces efficiency in space planning and order packing, requiring workarounds that add time and complexity to daily operations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982)

SY

Sadanandarao Y.

NetSuite developer

> "Furthermore, the ability to create custom records and fields without complex database management ensures the system scales effortlessly with evolving business requirements."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826)

JC

Jasmine C.

Accountant

> "Probably struggling with the fixed assets - when we get errors that come back but not specific detail and have to create support cases to fix eg depreciation record does not exist"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116918)

SP

Sonu P.

Systems Analyst

> "It’s a powerful and reliable platform that streamlines business operations, especially in finance and data management. While there is a learning curve and occasional system..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746)

RK

Rizwan K.

ERP Solution Architect

> "Updates or requested improvements can take a significant amount of time to be implemented, which may slow down business processes or limit the ability to adapt quickly to changing..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756)

GW

George W.

Information Manger

> "I’ve leveraged NetSuite’s customization capabilities, including custom fields and saved searches, to tailor the platform to business needs and help teams move away from outside tools..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

TD

Tasman D.

Finance Manager

> "At the current time our primary issue is system performance. Although we have reviewed the scripting and workflows and upgraded to 5 processors there still seems to be delays in..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116933)

PFS

Paul Fabian S.

Web Deisngner, Developer.

> "It scales well as your business grows, provides real-time visibility across departments, and offers extensive customization options to match complex workflows."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982)

BN

Bill N.

Senior Accountant

> "Creating saved searches is not very intuitive at times, it can be very difficult to find fields as there are several similar named fields."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116895)

SS

Shailen S.

Accounting Manager

> "Real-time multi-entity reporting, seamless consolidation, and scalable automation that streamlines close and improves accuracy across finance processes."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122127)

AH

Adam H.

Dir. IT Program Management

> "The inability to communicate within the software via a 'chatter' type functionality. While we could leave notes and comments, there wasn't a way to tag users/groups without BluChat..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6841820)

GW

George W.

Information Manger

> "I also appreciated the ability to create custom fields, which allowed us to capture the specific data points that matter most to the business and tailor the system to our unique..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

BG

Bevan G.

Finance Business Partner

> "Ability to access the data via reports and searches is somewhat limited which leads to confusion and frustration."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116946)

NK

Nikunj K.

Production and systems engineer

> "Users also love its scalability; the "OneWorld" feature handles multi-subsidiary, multi-currency, and global tax needs seamlessly as a company grows. Because it is cloud-native, you..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760)

AW

Archie W.

Finance Manager

> "The complex customization and high subscription costs can make scaling feel like a constant hurdle."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122118)

WX

Wei X.

Senior financial accountant

> "It provides strong financial reporting and good visibility into business data. Once users become familiar with the system, it greatly improves efficiency and helps manage company..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113734)

RR

Rizvi R.

Financial Controller

> "Integration issues and slow report performance and the built-in reports are not very useful or informative."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114422)

CM

Christopher M.

Director

> "I like NetSuite because it brings finance, operations, and reporting into one \*\*cloud-based\*\* platform, so I always have real-time visibility without wrestling with silos or..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122351)

SL

Shahar L.

Business Application Manager

> "Creating suite scripts requires development knowledge, i.e. Java script and knowledge of Suite Script configuration. Since this is not accessible to all organization inhouse, this..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6426746)

OS

Ogi S.

Account Payable

> "I’ve mainly used it for accounts payable, reconciliations, and reviewing financial data, and it has handled these tasks reliably."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

EM

Evelyn M.

Senior Accountant

> "Customization and reporting often require technical expertise, and support response quality can be inconsistent."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116876)

VR

Verified Reviewer

Lead Applications Development

> "As a developer, I have worked extensively with SuiteScript, workflows, and integrations to automate billing, manage large volumes of financial transactions, and connect NetSuite with..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113754)

VR

Verified Reviewer

Operations and Logistics Coordinator

> "Can be complex to navigate, and implementation and ongoing customization require significant time and cost."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7089219)

NC

Nicka C.

Data System Officer

> "As someone with with experience with various ERPs, NetSuite has the edge in terms of 3rd party application integrations, okay customer support, and reports for actual vs budget..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7143936)

SB

Stephan B.

Digital Marketing Manager

> "The UI is extremely outdated, the browser compatibility is limited, and input fields exhibit odd behaviors such as defaulting to random values or counterintuitive keyboard navigation..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6654928)

GZ

Grace Z.

Financial controller

> "For example it can pick up memo of electricity bill, it allowed us to allocate expenses to correct period, improved forecast and budget process."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117599)

KZ

Ke Z.

Senior Accountant

> "In addition, some reports and workflows are not very intuitive to set up, which can slow down daily operations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

DC

Dirk C.

ERP administrator

> "It brings financials, inventory, and operations together in one unified platform, giving you real-time visibility across the business."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116902)

YH

Yael H.

Corporate Controller

> "Billing schedules are very challenging- for example quarterly billing for 2 years and for 1 year requires 2 different billing schedules, the system can only divide the quantity for..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6427290)

PJ

Praveen J.

ICT BUSINESS ANALYST

> "You can manage financials, inventory, orders, and customers without jumping between different systems, which makes processes much smoother and more reliable."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "The interface is not always intuitive, and it often takes time and proper training to fully understand how to navigate and use all its features effectively."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

KY

Keson Y.

Accountant

> "I especially value its real-time reporting and dashboard capabilities, as they support faster decision-making and better visibility across the business."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869)

ES

Edward S.

Statutory and Regulatory Reporting Specialist

> "Can be slow at times to run larger reports. If trying to see data across the whole organization, this can be considerable."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113755)

NK

Nikunj K.

Production and systems engineer

> "NetSuite’s biggest "pro" is its unified database, which creates a single source of truth across finance, CRM, and inventory."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760)

MT

Mark T.

Group Financial Controller

> "The Fixed Asset module is slow and clunky and lacks certain reports that auditors would expect."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122132)

OS

Ogi S.

Account Payable

> "What I like most about NetSuite is that it keeps financial and operational data in one place, which makes it easier to follow transactions from start to finish."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

NJ

Nicolas J.

FPA manager

> "Implementation times and cost , for every feature being behind a paywall or additional licensing hard to asses from the start"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113849)

OS

Ogi S.

Account Payable

> "Over time, I’ve become more comfortable with features like saved searches and reporting, which help me work more efficiently and keep track of outstanding items or exceptions."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

VR

Verified Reviewer

Product owner

> "biggest downsides are cost, complexity, and the effort required for implementation and customization"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7104180)

RK

Rizwan K.

ERP Solution Architect

> "Instead of relying on rigid, one-size-fits-all approaches, a customizable solution adapts to changing requirements, integrates with existing tools, and scales alongside growth."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756)

LA

Linda A.

Staff Accountant

> "The initial implementation and ongoing licensing fees are quite high, which can be a significant burden for smaller organizations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7052245)

AG

Andres G.

BUSSINES ADMINISTRATION

> "The real-time reporting and data visibility are especially valuable for decision-making. Although there is a learning curve at the beginning, once you become familiar with the..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847)

VR

Vanesa R.

Global Accounts Payable Manager

> "The price is quite high if you want to get the full functionality of the system. And sometimes it is a bit difficult to find how the work"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122216)

LA

Leandro A.

Senior Accountant

> "NetSuite offers strong integration, real-time data visibility, and scalable workflows. And the Netsuite Next will bring lots of benefits."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7121811)

VR

Verified Reviewer

Controller

> "The gap between what NetSuite promises in the sales cycle and what their implementation and support teams actually deliver is massive."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7134221)

JV

James V.

It Support Officer

> "NetSuite provides a centralized system where financials, jobs, and operational data can all be managed in one place."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113840)

AH

Ashley H.

Managing Director

> "From the outset, the implementation of NetSuite was handled incorrectly, causing significant disruptions to our business operations. Whenever we encountered an issue, the standard..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6351695)

LF

Lloyd F.

Director

> "The way that Oracle netsuite have embraced AI to turbo charge its operation. And enable users to become more intelligent about the date they are using in less time"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122349)

LF

Lachlan F.

GM of Finance

> "In recent time we have occassionaly encountered issues with speed of loading pages, which is impacting productivity"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114435)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "What I liked most about NetSuite is its ability to centralize all key business functions into one unified, cloud-based system."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

MK

Mack K.

COO

> "Then on the item receipt, we can't see the total dollar value per line so the guys are constantly receiving parts at the wrong dollar value, making AP's job really difficult. And..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6403782)

SGD

Stephanie Gail D.

General Accountant

> "As a general accountant in our company, Netsuite helps me in giving me appropriate financial reports in order to report in the management"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7139979)

LO

Lori O.

Controller

> "The customization that needed to happen to fit NetSuite into our current work processes and the transferring of data from our QB system to NetSuite was not smooth due to going live..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6476831)

TZ

Teresa Z.

FC

> "What I like the most about NetSuite is its innovative AI technology, which could significantly reduce the amount of manual work involved within the business"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116877)

AH

Ahmad H.

Finance manager

> "Prices and the customer service if we are on the normal one we will never have enogh answer and its always short"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093163)

KY

Keson Y.

Accountant

> "Overall, NetSuite stands out for its ability to streamline processes, strengthen financial oversight, and support scalable growth in a practical, user-friendly way."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869)

GA

Gabby A.

Business Analyst

> "Sometimes system can be slow especially on the payroll mode due to having many scripts."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113819)

JC

Jessa C.

Customer Service Support

> "Finance, sales, inventory, and reporting all connect smoothly, and having real-time visibility into operations is a big advantage."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7140006)

NC

Nissam C.

ERP Consultant

> "NetSuite can be expensive, complex to customize, slow at times, and requires training to use effectively."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093156)

KF

Kat F.

Admin

> "combines accounting, CRM, inventory, e-commerce, and more in one unified platform, Robust dashboards and analytics for better decision-making"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6817718)

SB

Stephen B.

Accountant

> "Works well for most aspects but FSM lets it down and is time consuming to manage with rubbish data."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116899)

SY

Sadanandarao Y.

NetSuite developer

> "It is a powerful tool for any organization that requires a scalable, cloud-native ERP to centralize its operations and technical stack."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826)

SP

Sonu P.

Systems Analyst

> "The system has a learning curve, and the interface can feel outdated at times."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746)

AG

Andres G.

BUSSINES ADMINISTRATION

> "It’s a robust and comprehensive platform that helps streamline financial and operational processes within a single system."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847)

RR

Rasilkrishnan R.

Master Data Manager

> "This makes issue in our system my duplicate creation of records."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116977)

LA

Linda A.

Staff Accountant

> "The ability to customize dashboards and reports is excellent, and the core features like invoicing work very well."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7052245)

FN

Fiona N.

CFO

> "The lack of flexibility to build management reports to requirements."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116937)

AS

Anastasia S.

Accounting Manager

> "What I like most about NetSuite is its all-in-one structure—financials, reporting, and operations in one place."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116917)

RK

Rizwan K.

ERP Solution Architect

> "One of the main drawbacks is the delay in adding enhancements and new features."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756)

GW

George W.

Information Manger

> "I started on the operations side as an end user, which gave me a ground-level understanding of how the system supports day-to-day business processes."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

EA

Erwin A.

Senior Financial Controller

> "No module for property and real estate, hospitality, property management aren’t as available."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116903)

HV

Hernan V.

CFO

> "It provides the right tools, realiable data in real time that allow to take strategic decisions with less margin error."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7094715)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "The implementation process can also be lengthy and resource-intensive for businesses without dedicated IT support."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

KZ

Ke Z.

Senior Accountant

> "Having financials, CRM, inventory, and reporting connected in real time makes operations far more efficient and reduces manual work."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

ES

Ekadashi S.

Administrative Assistant

> "We used to have a customized item to insert multiple serial numbers in one go but now I have to do it one by one because the customization went away and we do not want to keep paying..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6577886)

KZ

Ke Z.

Senior Accountant

> "I also appreciate its cloud-based accessibility, which allows teams to collaborate from anywhere without complicated infrastructure."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "Another downside is that certain tasks may take more steps than expected, which can slow down productivity."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

[View Reviews](https://www.capterra.com/p/135757/NetSuite/reviews/)

VR

Verified Reviewer

IT Administrator

> "Accurate cost references, detailed tracking, detailed customer data, and efficient support are a few of the many reasons this tool..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7124595)

David M.

Director of Ecommerce

> "Poor customer service (we reported the bug to them 9 months ago with no resolution despite it being a major issue that is corrupting..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028)

Parker W.

Teacher

> "Overall, ShipStation has been a reliable and effective solution for streamlining the entire shipping workflow. Once you get..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7141931)

TZ

Trevor Z.

General Manager

> "My branded tracking page is non-existent, and my shipping services were no longer displayed on my website checkout pages."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6862449)

Alex D.

Co-Owner

> "Transitioning from a small startup to a high-volume e-commerce brand requires a platform that evolves alongside your needs, and..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7133204)

David M.

Director of Ecommerce

> "ShipStation used to be a fantastic platform, but the changes they've made recently to cut costs by downsizing and offshoring their..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028)

DB

Dean B.

Marketing manager

> "Super easy to use and integrates really well with our shopify site for live rates at checkout and was able to easily create a custom..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7123283)

CL

Chris L.

Owner

> "It's harder to login to my shipstation account than it is my bank, me credit cards, my 401k and more combined."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6821612)

MH

Maria H.

Owner

> "It connects to many e-commerce platforms like eBay, Shopify, and Amazon, letting you print shipping labels, track packages, and manage..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

Joe R.

IT Director

> "It can sometimes be a little clunky when printing quick labels."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7075467)

VR

Verified Reviewer

Warehouse Leader

> "What i like most is the Tracking, Email Notifications, and Customer support."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7096677)

KL

Kathy L.

CEO

> "Even though his vocabulary was large, it's pretty clear, because of his lack of comprehension, that English was not his first..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

AR

Anthony R.

Web Developer

> "It's seamless integration with ecommerce platforms, one in particular I use frequently is WooCommerce."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920)

Hillel G.

Director of Implementation

> "Some features are a little confusing. Since there are alot of different moving parts it can be challenging for what i need to do."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7008174)

AR

Anthony R.

Web Developer

> "That reliability has made day‑to‑day fulfillment much more efficient."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920)

NS

Nicole S.

Owner

> "I used ShipStation for a couple years until they added postage fees to my account that were not for my shipments and wouldn't help me..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6504552)

DV

Desiree V.

Owner and manager

> "Shipstation helped my team and I to be organized and not only on time but ahead of time when it came to shipping products to our..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6660930)

LH

Lucas H.

owner

> "You can't open a claim on UPS because you used shipstation and shipstation won't open claims on your behalf."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___6363443)

VR

Verified Reviewer

Head of Core experiences

> "It's easy and intuitive to use, with great support and tools for everyday workflows, with good value for money."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7105606)

LB

Lucas B.

Owner

> "I used it with PayPal and honestly miss the interface."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

David M.

Director of Ecommerce

> "It is fairly easy to use for both regular users using the UI, and advanced users utilizing the API."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028)

TZ

Trevor Z.

General Manager

> "I would have to pay an extra $480 per year just to have a packing slip that is scannable!"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6862449)

RA

Rachel A.

Director

> "It's easy to keep track of order, track the orders, send communication about orders to customers, and access labels."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6595975)

CL

Chris L.

Owner

> "Annoying as all hell, would be faster to just go to the individual apps and order the shipments."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6821612)

LM

Laz M.

Fulfillment Operations Manager

> "Shipstation offers everything one needs to operate a compact, medium or large fulfillment business."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6433471)

JT

Jordan T.

COO

> "Their software is not updated in a timely manner, so when Shopify makes an update , ShipStation no longer works and you are sitting..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___4912448)

MA

Mike A.

Owner

> "Great value keep track of inventory with ease defiantly a go to for anyone in the business sector.."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7009362)

KP

Kristin P.

Admin

> "There are occasional errors on the website that can last a while and the customer service take a while to get through."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6475479)

KN

Kyle N.

Operator

> "It integrated well with Shopify, Walmart.com, Etsy, eBay and Amazon."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350346)

JC

Jazmin C.

Customer Engagement Specialist

> "I did not like how they started to have a minimum shipment quote for certain pricing."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6712419)

RM

Ryan M.

Operations Manager

> "It integrates with almost all of our shopping carts very easily."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7029204)

KL

Kathy L.

CEO

> "Will it be down a week because support is non-existent? Or can I trust a company to build a quality product when they won't invest in..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

MD

Mitch D.

Lead Co-ordinator

> "I liked the ability to track progress across multiple time frames easily"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6749605)

EH

Eddy H.

IT Support Engineer

> "Sometimes the cache on your account makes it slow to check on order if you have high volume (customer support can assist on this).now..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5051979)

LB

Lucas B.

Owner

> "I never had any issues. When I made a mistake in ordering, it was easy to make adjustments."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

RC

Ryan C.

President

> "The big issue is the MASSIVE price increase they are forcing on their smaller customers."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

MH

Maria H.

Owner

> "ShipStation makes it simple to manage shipping for your online store."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

RC

Ryan C.

President

> "For them not to accommodate their existing customers is awful and just shows how little they care about us."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

BM

Brandy M.

Ceo

> "it had lots of great features easy made labels, tracking, inventory management , choice of couriers, prices were good when quoted to..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6045197)

LK

Lydia K.

Shipping and QC Supervisor

> "The cost recently increased by a lot but there was no additional benefits to the price increase."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6590052)

LM

Laz M.

Fulfillment Operations Manager

> "It has grown to be able to assist us in shipping thousands of shipments per day."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6433471)

AL

Alice L.

Operations coordinator

> "Cannot split orders automatically."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6394367)

MK

MATTHEW K.

Partner

> "It got me excellent rates and it let me ship from every marketplace."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6764090)

CP

Christie P.

Director of Operations

> "Sometimes it takes forever for a label to process."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6765813)

LB

Lucas B.

Owner

> "Everything seemed secure and easy!"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

KN

Kyle N.

Operator

> "I would have to frequently disconnect and reconnect the software."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350346)

MH

Maria H.

Owner

> "Overall, ShipStation is a solid choice for businesses looking for an easy way to manage their shipping."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

AJ

Abby J.

Admin

> "They offer great prices but customer service is hard to get a hold of"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036)

AR

Amelia R.

Wholesale Director

> "ShipStation allows us to process orders in batches, saving time and improving efficiency."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6047524)

EP

Emily P.

Solutions Analyst

> "Splitting shipment can be difficult to manage and often fail to fulfil correctly in our connected ERP system."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5048639)

JL

Jade L.

Customer Relations

> "Printing is straight forward and platform sorts into couriers nicely"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6723431)

KL

Kathy L.

CEO

> "Is it just something I don't understand because the explanations on the page weren't clear?"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

VR

Verified Reviewer

CEO

> "I like that it’s a trusted name and that they offer competitive shopping rates."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350003)

RW

Robin W.

Shipping Manager

> "The additional insurance cost to a FedEx label does not properly translate over to our operating system."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___6051981)

CZ

Christie Z.

GM

> "As soon as I can find a better shipping option, I will switch."

[See full review](https://www.capterra.com/p/155621/ShipStation/#SoftwareAdvice___6811239)

KL

Kathy L.

CEO

> "I couldn't say and live chat was not helpful at all. "

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

MP

Marco P.

Owner

> "This product saved us money and gave us a great way to manage and integrate all our shipping and orders."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6083293)

RD

Robert D.

Owner

> "Canceling by email or message to rep or customer service WONT get you cancelled and your credit card charged."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5090534)

JL

Jade L.

Customer Relations

> "Platform is easy to use and amendments can be made easily to orders."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6723431)

RC

Ryan C.

President

> "Think hard before you spend countless time and money getting set up with them."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

MA

Mohsin A.

CEO

> "The product integrates with almost every third-party platform, we have BigCommerce and it works perfectly fine for us. When you upload..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3658352)

AJ

Abby J.

Admin

> "I had trouble changing my account settings"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036)

ZL

Zach L.

Warehouse Manager

> "ShipStation is fast and easy to learn and set up."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6854321)

MH

Margaret H.

IT Administrator

> "Instead, I have to click on each shipment individually to view delivery information."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6012519)

VR

Verified Reviewer

Chief Marketing Officer

> "Totally necessary for our small business to ship our cosmetic products with ShipStation."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5067966)

RA

Rachel A.

Director

> "I cannot think of a feature I didn't like about Shipstation."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6595975)

JH

Jonathan H.

Production

> "It's an all in one setup I can price a shipment, print a label and get it out the door all with one easy to use service."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4855970)

MA

Mohsin A.

CEO

> "On and off you do get issues with tracking the deliveries and getting the up-to-date real-time tracking but again would not blame..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3658352)

DV

Desiree V.

Owner and manager

> "I recommend to anyone selling on amazon or eBay."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6660930)

JH

Jeff H.

Owner

> "They recently are demanding more money unless you use their carriers, which ShipperHQ doesn't support."

[See full review](https://www.capterra.com/p/155621/ShipStation/#SoftwareAdvice___4817348)

KG

Krista G.

Shipping Specialist

> "Easy to use and navigate making for a quick shipping process"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6588762)

JT

Jordan T.

COO

> "I would stay away from them completely unless they hire new staff and rebuild their software and their customer support team."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___4912448)

AR

Amelia R.

Wholesale Director

> "ShipStation integrates seamlessly with our e-commerce platform."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6047524)

Matthew B.

President

> "I am pretty sure they are failing and going bankrupt, suckering people out of as much money as possible before they completely fail."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5011431)

MT

Mckenna T.

Owner

> "ShipStation is extremely easy to use, I like that you can assign weights to products to where you don't have to manually type them in..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6114752)

BS

Brie S.

Logistics Manager

> "There is nowhere to be able to input a weight of a shipping carton itself to help with calculations of when something will be too..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4699675)

AS

Alexis S.

CSR

> "The business may easily connect with a variety of marketplaces, shopping carts, order management systems, and other systems from a..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4593778)

VR

Verified Reviewer

Systems Administrator

> "Tons of people with tons and tons of people supporting their bug reports, feature requests, etc. and all being completely ignored by..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___3931924)

MH

Margaret H.

IT Administrator

> "I love that ShipStation is fully integrated with PayPal, no extra steps required."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6012519)

KC

Kristen C.

Account Representative Manager

> "We often have trouble with scales not working properly. "

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6175156)

[View Reviews](https://www.capterra.com/p/155621/ShipStation/reviews/)

## User interface

4.23 (2,041)

4.57 (957)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

NetSuite

Top features

32/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/135757/NetSuite/#features)

ShipStation

27/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/155621/ShipStation/#features)

### Recognition

No recognitions have been awarded to NetSuite

ShipStation is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

NetSuite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ShipStation

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

NetSuite

-   By Oracle
-   Located in United States
-   Founded in 1977

ShipStation

-   By Shipstation
-   Located in United States
-   Founded in

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[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (957)](https://www.capterra.com/p/155621/ShipStation/reviews/)

vs

[Freightview](https://www.capterra.com/p/136895/Freightview/)[4.66 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

$14.99/month

Price

$149/month

4.4

Features

4.5

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/136895-155621/Freightview-vs-ShipStation)

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/)

Contact vendor for pricing

Price

$31.1/month

4.2

Features

4.2

4.0

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-135757/Odoo-vs-NetSuite)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (957)](https://www.capterra.com/p/155621/ShipStation/reviews/)

vs

[PitneyShip](https://www.capterra.com/p/251583/PitneyShip/)[4.61 (139)](https://www.capterra.com/p/251583/PitneyShip/reviews/)

$14.99/month

Price

$0/month

4.4

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/155621-251583/ShipStation-vs-PitneyShip)