---
title: "Compare NetSuite vs ShipStation 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare NetSuite and ShipStation based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/135757-155621/NetSuite-vs-ShipStation"
page_type: "comparison"
language: "en"
---

# NetSuite vs ShipStation Features and Cost Comparison

Last updated September 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NetSuiteShipStation2/4 selected

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.6 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/)

[## NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4

Customer Service

3.8

Reviews Sentiment

Based on [2,073 reviews](#user-reviews)

Positive

1,763

Neutral

213

Negative

97

[## ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.6 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [961 reviews](#user-reviews)

Positive

884

Neutral

27

Negative

50

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,696 reviews from order management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Order Fulfillment

4.2

Inventory Management

4.2

Billing & Invoicing

4.3

Order Management

4.3

Order Tracking

4.4

71%Fit

Missing features

Feature ratings

Order Fulfillment

4.3

Inventory Management

4.1

Billing & Invoicing

NA

Order Management

4.5

Order Tracking

4.5

User satisfaction

User satisfaction

4.2

User reviews[2,073](https://www.capterra.com/p/135757/NetSuite/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

3.9

Customer support

3.8

User satisfaction

4.6

User reviews[961](https://www.capterra.com/p/155621/ShipStation/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$14.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Startups, growing businesses, and global enterprises across a wide range of industries looking to automate core processes and gain real-time insights into operational and financial performance.

Best for

Manage, fulfill, and ship smarter with ShipStation, the intelligent platform for all your shipping and logistics needs.

## User reviews

Pros & cons

SP

Sachin P.

Head of business Systems and integration

> "Its real-time reporting and scalability were especially valuable for supporting business growth and decision-making. If you want, tell me your role (e.g.,..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123381)

RC

Ronerissa C.

Netsuite Admin

> "Bugs and Issues: Occasionally, workflow automations or integrations (like those with Fiton for serial number tracking) can fail or produce duplicate..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122536)

MM

Michael M.

Netsuite Administrator

> "It allows me to tailor solutions to specific business needs, streamline workflows, and build scalable systems that truly support operational efficiency."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116904)

JC

Jasmine C.

Accountant

> "Probably struggling with the fixed assets - when we get errors that come back but not specific detail and have to create support cases to fix eg..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116918)

SY

Sadanandarao Y.

NetSuite developer

> "Furthermore, the ability to create custom records and fields without complex database management ensures the system scales effortlessly with evolving..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826)

RK

Rizwan K.

ERP Solution Architect

> "Updates or requested improvements can take a significant amount of time to be implemented, which may slow down business processes or limit the ability to..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756)

SP

Sonu P.

Systems Analyst

> "It’s a powerful and reliable platform that streamlines business operations, especially in finance and data management. While there is a learning curve and..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746)

TD

Tasman D.

Finance Manager

> "At the current time our primary issue is system performance. Although we have reviewed the scripting and workflows and upgraded to 5 processors there still..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116933)

GW

George W.

Information Manger

> "I’ve leveraged NetSuite’s customization capabilities, including custom fields and saved searches, to tailor the platform to business needs and help teams..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

BN

Bill N.

Senior Accountant

> "Creating saved searches is not very intuitive at times, it can be very difficult to find fields as there are several similar named fields."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116895)

Chad C.

CEO

> "Netsuite allows for efficiencies that creative opportunities for economy of scale. Because it's built for giant businesses, it allows us to grow at..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7181184)

Disha K.

Account Manager

> "User Interface UI is cluttered and outdated making data entry tedious for non-tech-inclined members every day."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7179309)

SS

Shailen S.

Accounting Manager

> "Real-time multi-entity reporting, seamless consolidation, and scalable automation that streamlines close and improves accuracy across finance processes."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122127)

PFS

Paul Fabian S.

Web Deisngner, Developer.

> "This limitation reduces efficiency in space planning and order packing, requiring workarounds that add time and complexity to daily operations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982)

GW

George W.

Information Manger

> "I also appreciated the ability to create custom fields, which allowed us to capture the specific data points that matter most to the business and tailor..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

BG

Bevan G.

Finance Business Partner

> "Ability to access the data via reports and searches is somewhat limited which leads to confusion and frustration."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116946)

NK

Nikunj K.

Production and systems engineer

> "Users also love its scalability; the "OneWorld" feature handles multi-subsidiary, multi-currency, and global tax needs seamlessly as a company grows...."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760)

AW

Archie W.

Finance Manager

> "The complex customization and high subscription costs can make scaling feel like a constant hurdle."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122118)

WX

Wei X.

Senior financial accountant

> "It provides strong financial reporting and good visibility into business data. Once users become familiar with the system, it greatly improves efficiency..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113734)

RR

Rizvi R.

Financial Controller

> "Integration issues and slow report performance and the built-in reports are not very useful or informative."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114422)

CM

Christopher M.

Director

> "I like NetSuite because it brings finance, operations, and reporting into one \*\*cloud-based\*\* platform, so I always have real-time visibility without..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122351)

HB

Heath B.

Controller

> "There are thousands of hours of training videos, but they all use the base software and many are out of date for the current user interface."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7156973)

OS

Ogi S.

Account Payable

> "I’ve mainly used it for accounts payable, reconciliations, and reviewing financial data, and it has handled these tasks reliably."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

EM

Evelyn M.

Senior Accountant

> "Customization and reporting often require technical expertise, and support response quality can be inconsistent."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116876)

VR

Verified Reviewer

Lead Applications Development

> "As a developer, I have worked extensively with SuiteScript, workflows, and integrations to automate billing, manage large volumes of financial..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113754)

SB

Stephan B.

Digital Marketing Manager

> "The UI is extremely outdated, the browser compatibility is limited, and input fields exhibit odd behaviors such as defaulting to random values or..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6654928)

NC

Nicka C.

Data System Officer

> "As someone with with experience with various ERPs, NetSuite has the edge in terms of 3rd party application integrations, okay customer support, and reports..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7143936)

KZ

Ke Z.

Senior Accountant

> "In addition, some reports and workflows are not very intuitive to set up, which can slow down daily operations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

Disha K.

Account Manager

> "It has served as the single source of truth for our large State based accounts, budget allocations, and business metrics spanning many utility companies."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7179309)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "The interface is not always intuitive, and it often takes time and proper training to fully understand how to navigate and use all its features effectively."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

GZ

Grace Z.

Financial controller

> "For example it can pick up memo of electricity bill, it allowed us to allocate expenses to correct period, improved forecast and budget process."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117599)

ES

Edward S.

Statutory and Regulatory Reporting Specialist

> "Can be slow at times to run larger reports. If trying to see data across the whole organization, this can be considerable."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113755)

AM

Alessandra M.

President of Berklee Management Club

> "NetSuite gives our music business the financial structure of a multinational company, allowing us to raise capital and reassure our most demanding..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7180098)

MT

Mark T.

Group Financial Controller

> "The Fixed Asset module is slow and clunky and lacks certain reports that auditors would expect."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122132)

DC

Dirk C.

ERP administrator

> "It brings financials, inventory, and operations together in one unified platform, giving you real-time visibility across the business."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116902)

NJ

Nicolas J.

FPA manager

> "Implementation times and cost , for every feature being behind a paywall or additional licensing hard to asses from the start"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113849)

PJ

Praveen J.

ICT BUSINESS ANALYST

> "You can manage financials, inventory, orders, and customers without jumping between different systems, which makes processes much smoother and more..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815)

VR

Vanesa R.

Global Accounts Payable Manager

> "The price is quite high if you want to get the full functionality of the system. And sometimes it is a bit difficult to find how the work"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122216)

KY

Keson Y.

Accountant

> "I especially value its real-time reporting and dashboard capabilities, as they support faster decision-making and better visibility across the business."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869)

VR

Verified Reviewer

Controller

> "The gap between what NetSuite promises in the sales cycle and what their implementation and support teams actually deliver is massive."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7134221)

NK

Nikunj K.

Production and systems engineer

> "NetSuite’s biggest "pro" is its unified database, which creates a single source of truth across finance, CRM, and inventory."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760)

LF

Lachlan F.

GM of Finance

> "In recent time we have occassionaly encountered issues with speed of loading pages, which is impacting productivity"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114435)

OS

Ogi S.

Account Payable

> "What I like most about NetSuite is that it keeps financial and operational data in one place, which makes it easier to follow transactions from start to..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

GA

Gabby A.

Business Analyst

> "Sometimes system can be slow especially on the payroll mode due to having many scripts."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113819)

OS

Ogi S.

Account Payable

> "Over time, I’ve become more comfortable with features like saved searches and reporting, which help me work more efficiently and keep track of outstanding..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

SB

Stephen B.

Accountant

> "Works well for most aspects but FSM lets it down and is time consuming to manage with rubbish data."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116899)

RK

Rizwan K.

ERP Solution Architect

> "Instead of relying on rigid, one-size-fits-all approaches, a customizable solution adapts to changing requirements, integrates with existing tools, and..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756)

SP

Sonu P.

Systems Analyst

> "The system has a learning curve, and the interface can feel outdated at times."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746)

LA

Leandro A.

Senior Accountant

> "NetSuite offers strong integration, real-time data visibility, and scalable workflows. And the Netsuite Next will bring lots of benefits."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7121811)

RR

Rasilkrishnan R.

Master Data Manager

> "This makes issue in our system my duplicate creation of records."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116977)

JV

James V.

It Support Officer

> "NetSuite provides a centralized system where financials, jobs, and operational data can all be managed in one place."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113840)

FN

Fiona N.

CFO

> "The lack of flexibility to build management reports to requirements."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116937)

LF

Lloyd F.

Director

> "The way that Oracle netsuite have embraced AI to turbo charge its operation. And enable users to become more intelligent about the date they are using in..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122349)

RK

Rizwan K.

ERP Solution Architect

> "One of the main drawbacks is the delay in adding enhancements and new features."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "What I liked most about NetSuite is its ability to centralize all key business functions into one unified, cloud-based system."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

EA

Erwin A.

Senior Financial Controller

> "No module for property and real estate, hospitality, property management aren’t as available."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116903)

SGD

Stephanie Gail D.

General Accountant

> "As a general accountant in our company, Netsuite helps me in giving me appropriate financial reports in order to report in the management"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7139979)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "The implementation process can also be lengthy and resource-intensive for businesses without dedicated IT support."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

TZ

Teresa Z.

FC

> "What I like the most about NetSuite is its innovative AI technology, which could significantly reduce the amount of manual work involved within the business"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116877)

ES

Ekadashi S.

Administrative Assistant

> "We used to have a customized item to insert multiple serial numbers in one go but now I have to do it one by one because the customization went away and we..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6577886)

KY

Keson Y.

Accountant

> "Overall, NetSuite stands out for its ability to streamline processes, strengthen financial oversight, and support scalable growth in a practical,..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869)

AH

Adam H.

Dir. IT Program Management

> "The inability to communicate within the software via a 'chatter' type functionality. While we could leave notes and comments, there wasn't a way to tag..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6841820)

PFS

Paul Fabian S.

Web Deisngner, Developer.

> "It scales well as your business grows, provides real-time visibility across departments, and offers extensive customization options to match complex..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "Another downside is that certain tasks may take more steps than expected, which can slow down productivity."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

JC

Jessa C.

Customer Service Support

> "Finance, sales, inventory, and reporting all connect smoothly, and having real-time visibility into operations is a big advantage."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7140006)

PJ

Praveen J.

ICT BUSINESS ANALYST

> "Performance can be inconsistent at times, especially during large data loads."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815)

Kamini V.

Software Engineer

> "The Dashboards give visibility, the reporting is flexible, and cloud access enables users to check activity remotely."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7181652)

JD

Jhonny D.

Senior IT Manager

> "In multi-location inventory transfers there are times when the systems fail to synchronise for a while thus giving an appearance of wrong balance of stock..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6775299)

SY

Sadanandarao Y.

NetSuite developer

> "It is a powerful tool for any organization that requires a scalable, cloud-native ERP to centralize its operations and technical stack."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826)

NC

Nick C.

Director of Support and Technology

> "While it's very customizable, the interface itself is cumbersome, non-intuitive, and essentially requires an architect who is fully trained in Netsuite to..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6563964)

AS

Anastasia S.

Accounting Manager

> "What I like most about NetSuite is its all-in-one structure—financials, reporting, and operations in one place."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116917)

NS

Nishant S.

Platform manager

> "NetSuite not able to deliver on finished product such as NetSuite next."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117007)

GW

George W.

Information Manger

> "I started on the operations side as an end user, which gave me a ground-level understanding of how the system supports day-to-day business processes."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

VR

Verified Reviewer

Controller

> "Our experience with Oracle NetSuite's implementation team has been one of the most frustrating and costly mistakes our company has made."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7134221)

KZ

Ke Z.

Senior Accountant

> "Having financials, CRM, inventory, and reporting connected in real time makes operations far more efficient and reduces manual work."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

LT

Lucas T.

Finance Manager

> "The steep learning curves that comes with Netsuite for a new user can be intimidating."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116894)

KZ

Ke Z.

Senior Accountant

> "I also appreciate its cloud-based accessibility, which allows teams to collaborate from anywhere without complicated infrastructure."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

KK

Kenny K.

Administrator

> "Performance issue specially dealing with large amount of data."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113769)

NC

Nicka C.

Data System Officer

> "What I kike about NetSuite is how easily to store data and generate reports including how easy the integration from other application"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7143936)

VR

Verified Reviewer

Controller

> "The business impact of that single failure was enormous. If you are a company with anything beyond the simplest processes, look elsewhere."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7134221)

TZ

Teresa Z.

FC

> "What I like the most about NetSuite is its innovative AI technology, which could significantly reduce the amount of manual work involved within the business"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116877)

NC

Nick C.

Director of Support and Technology

> "While it's very customizable, the interface itself is cumbersome, non-intuitive, and essentially requires an architect who is fully trained in Netsuite to..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6563964)

VR

Verified Reviewer

IT Project Manager

> "Its really helpful not having to switch between multiple systems."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7133581)

CV

Christophe V.

CEO

> "Sometimes, the user interface can be clunky."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6766653)

KW

Keith W.

International Biliing Manager

> "Quick system response and screen presentation is excellent"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122542)

RH

Roger H.

Director, Business Systems and Technology

> "UI is a little tedious."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6428994)

CE

Catherine E.

Enterprise Application and Automation Support

> "The interface was user-friendly, and I appreciated how organized the features were."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7140007)

VR

Verified Reviewer

Programadora Palas Hidráulicas

> "The interface is not friendly at all."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___2836491)

KY

Keson Y.

Accountant

> "What I liked most about NetSuite was how it brings multiple business functions into one integrated platform."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869)

BD

Bryant D.

Controller

> "Integration is tedious and expensive. "

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6546871)

TS

Tiah S.

Accounts Payable and General Ledger Associate

> "NetSuite allowed for highly efficient integration with previous systems and real time updates."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6584892)

APA

Ana Paula A.

Shift Lead

> "It can take a long time to integrate orders from Shopify to NetSuite"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___5090034)

NA

Naila A.

Financial Controller

> "Great intuitive system, great integration opportunities no more comments to make"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122119)

NA

Naimish A.

Director - Head of Finance Systems

> "Integration can be challenging with some of the applications"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6263849)

AR

Anya R.

Group Finance Assitant

> "I really liked AI and how Claude intergrates into netsuite."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122097)

Coraly C.

Laborantin

> "Limited integrations: Although NetSuite offers integrations with many other software products, some third-party integrations may not be available, which..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___4689552)

ES

Edward S.

Statutory and Regulatory Reporting Specialist

> "It takes some time to for new users to learn the features, but after that, it’s mostly intuitive and user-friendly."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113755)

GZ

Grace Z.

Financial controller

> "Analytics is bit hard to use."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117599)

KR

Kiora R.

NetSuite Administrator

> "It also makes data managament easier."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7139966)

VR

Verified Reviewer

Inventory Specialist

> "That said, getting to that point was not easy."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7131456)

HJ

Hollie J.

Accounts Payable Manager

> "The fact that AI is being incorporated more. How easy the system is to use."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122341)

SM

Sarah M.

Controller

> "Some things can be tricky to figure out without the help of a NetSuite expert."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6811218)

CL

Cherie L.

Accountant

> "The layout is very comfortable to read."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114963)

ED

E. D.

Finance Manager

> "Very difficult to figure out how to do automate anything."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6610318)

GW

George W.

Information Manger

> "I started on the operations side as an end user, which gave me a ground-level understanding of how the system supports day-to-day business processes."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "The implementation process can also be lengthy and resource-intensive for businesses without dedicated IT support."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

CP

Chris P.

Financial controller

> "Overall, we are satisfied with the Netsuite as the ERP to manage the financials as well as support the business needs"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113857)

AH

Adam H.

Dir. IT Program Management

> "The inability to communicate within the software via a 'chatter' type functionality. While we could leave notes and comments, there wasn't a way to tag..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6841820)

MT

Mark T.

Group Financial Controller

> "Vendor and customer dashboards allow a quick view of key information."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122132)

GC

Greg C.

IT Administrator

> "Support is often a challenge due to repeated questions being asked"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116900)

LT

Lucas T.

Finance Manager

> "Netsuite has been working on improving the customer experience and the usability of its platform."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116894)

TM

Thomas M.

Controller

> "Oracal support stinks and finding effective 3rd party support is difficult."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6844430)

[View Reviews](https://www.capterra.com/p/135757/NetSuite/reviews/)

VR

Verified Reviewer

IT Administrator

> "Accurate cost references, detailed tracking, detailed customer data, and efficient support are a few of the many reasons..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7124595)

David M.

Director of Ecommerce

> "Poor customer service (we reported the bug to them 9 months ago with no resolution despite it being a major issue that is..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028)

Parker W.

Teacher

> "Overall, ShipStation has been a reliable and effective solution for streamlining the entire shipping workflow. Once you..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7141931)

VR

Verified Reviewer

Founder

> "I used ShipStation for my ecommerce business and eventually moved away from it because the problems started costing too..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7154216)

Alex D.

Co-Owner

> "Transitioning from a small startup to a high-volume e-commerce brand requires a platform that evolves alongside your..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7133204)

David M.

Director of Ecommerce

> "ShipStation used to be a fantastic platform, but the changes they've made recently to cut costs by downsizing and..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028)

DB

Dean B.

Marketing manager

> "Super easy to use and integrates really well with our shopify site for live rates at checkout and was able to easily..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7123283)

TZ

Trevor Z.

General Manager

> "My branded tracking page is non-existent, and my shipping services were no longer displayed on my website checkout pages."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6862449)

MH

Maria H.

Owner

> "It connects to many e-commerce platforms like eBay, Shopify, and Amazon, letting you print shipping labels, track..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

NS

Nicole S.

Owner

> "I used ShipStation for a couple years until they added postage fees to my account that were not for my shipments and..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6504552)

VR

Verified Reviewer

Warehouse Leader

> "What i like most is the Tracking, Email Notifications, and Customer support."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7096677)

CL

Chris L.

Owner

> "It's harder to login to my shipstation account than it is my bank, me credit cards, my 401k and more combined."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6821612)

AR

Anthony R.

Web Developer

> "It's seamless integration with ecommerce platforms, one in particular I use frequently is WooCommerce."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920)

Joe R.

IT Director

> "It can sometimes be a little clunky when printing quick labels."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7075467)

DV

Desiree V.

Owner and manager

> "Shipstation helped my team and I to be organized and not only on time but ahead of time when it came to shipping products..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6660930)

HG

Hillel G.

Director of Implementation

> "Some features are a little confusing. Since there are alot of different moving parts it can be challenging for what i need..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7008174)

David M.

Director of Ecommerce

> "It is fairly easy to use for both regular users using the UI, and advanced users utilizing the API."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028)

JC

Jazmin C.

Customer Engagement Specialist

> "I did not like how they started to have a minimum shipment quote for certain pricing."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6712419)

SO

Shane O.

operations

> "We thought this product would help us and be easy to integrate with our current system."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7164863)

LB

Lucas B.

Owner

> "I used it with PayPal and honestly miss the interface."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

RA

Rachel A.

Director

> "It's easy to keep track of order, track the orders, send communication about orders to customers, and access labels."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6595975)

EH

Eddy H.

IT Support Engineer

> "Sometimes the cache on your account makes it slow to check on order if you have high volume (customer support can assist..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5051979)

MA

Mike A.

Owner

> "Great value keep track of inventory with ease defiantly a go to for anyone in the business sector.."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7009362)

RC

Ryan C.

President

> "The big issue is the MASSIVE price increase they are forcing on their smaller customers."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

RM

Ryan M.

Operations Manager

> "It integrates with almost all of our shopping carts very easily."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7029204)

TZ

Trevor Z.

General Manager

> "I would have to pay an extra $480 per year just to have a packing slip that is scannable!"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6862449)

MD

Mitch D.

Lead Co-ordinator

> "I liked the ability to track progress across multiple time frames easily"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6749605)

RC

Ryan C.

President

> "For them not to accommodate their existing customers is awful and just shows how little they care about us."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

AR

Anthony R.

Web Developer

> "That reliability has made day‑to‑day fulfillment much more efficient."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920)

KL

Kathy L.

CEO

> "Even though his vocabulary was large, it's pretty clear, because of his lack of comprehension, that English was not his..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

MH

Maria H.

Owner

> "ShipStation makes it simple to manage shipping for your online store."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

CL

Chris L.

Owner

> "Annoying as all hell, would be faster to just go to the individual apps and order the shipments."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6821612)

BM

Brandy M.

Ceo

> "it had lots of great features easy made labels, tracking, inventory management , choice of couriers, prices were good when..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6045197)

LK

Lydia K.

Shipping and QC Supervisor

> "The cost recently increased by a lot but there was no additional benefits to the price increase."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6590052)

VR

Verified Reviewer

Head of Core experiences

> "It's easy and intuitive to use, with great support and tools for everyday workflows, with good value for money."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7105606)

CP

Christie P.

Director of Operations

> "Sometimes it takes forever for a label to process."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6765813)

MK

MATTHEW K.

Partner

> "It got me excellent rates and it let me ship from every marketplace."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6764090)

LH

Lucas H.

owner

> "You can't open a claim on UPS because you used shipstation and shipstation won't open claims on your behalf."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___6363443)

MH

Maria H.

Owner

> "Overall, ShipStation is a solid choice for businesses looking for an easy way to manage their shipping."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

AJ

Abby J.

Admin

> "They offer great prices but customer service is hard to get a hold of"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036)

AR

Amelia R.

Wholesale Director

> "ShipStation allows us to process orders in batches, saving time and improving efficiency."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6047524)

EP

Emily P.

Solutions Analyst

> "Splitting shipment can be difficult to manage and often fail to fulfil correctly in our connected ERP system."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5048639)

LB

Lucas B.

Owner

> "I never had any issues. When I made a mistake in ordering, it was easy to make adjustments."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

RW

Robin W.

Shipping Manager

> "The additional insurance cost to a FedEx label does not properly translate over to our operating system."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___6051981)

JL

Jade L.

Customer Relations

> "Printing is straight forward and platform sorts into couriers nicely"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6723431)

JT

Jordan T.

COO

> "Their software is not updated in a timely manner, so when Shopify makes an update , ShipStation no longer works and you..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___4912448)

CZ

Christie Z.

GM

> "As soon as I can find a better shipping option, I will switch."

[See full review](https://www.capterra.com/p/155621/ShipStation/#SoftwareAdvice___6811239)

RD

Robert D.

Owner

> "Canceling by email or message to rep or customer service WONT get you cancelled and your credit card charged."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5090534)

MP

Marco P.

Owner

> "This product saved us money and gave us a great way to manage and integrate all our shipping and orders."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6083293)

RC

Ryan C.

President

> "Think hard before you spend countless time and money getting set up with them."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

LM

Laz M.

Fulfillment Operations Manager

> "Shipstation offers everything one needs to operate a compact, medium or large fulfillment business."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6433471)

KP

Kristin P.

Admin

> "There are occasional errors on the website that can last a while and the customer service take a while to get through."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6475479)

JL

Jade L.

Customer Relations

> "Platform is easy to use and amendments can be made easily to orders."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6723431)

AJ

Abby J.

Admin

> "I had trouble changing my account settings"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036)

LB

Lucas B.

Owner

> "Everything seemed secure and easy!"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

MH

Margaret H.

IT Administrator

> "Instead, I have to click on each shipment individually to view delivery information."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6012519)

KN

Kyle N.

Operator

> "It integrated well with Shopify, Walmart.com, Etsy, eBay and Amazon."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350346)

RA

Rachel A.

Director

> "I cannot think of a feature I didn't like about Shipstation."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6595975)

VR

Verified Reviewer

Chief Marketing Officer

> "Totally necessary for our small business to ship our cosmetic products with ShipStation."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5067966)

KL

Kathy L.

CEO

> "Will it be down a week because support is non-existent? Or can I trust a company to build a quality product when they..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

DV

Desiree V.

Owner and manager

> "I recommend to anyone selling on amazon or eBay."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6660930)

BS

Brie S.

Logistics Manager

> "There is nowhere to be able to input a weight of a shipping carton itself to help with calculations of when something will..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4699675)

LM

Laz M.

Fulfillment Operations Manager

> "It has grown to be able to assist us in shipping thousands of shipments per day."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6433471)

VR

Verified Reviewer

Systems Administrator

> "Tons of people with tons and tons of people supporting their bug reports, feature requests, etc. and all being completely..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___3931924)

KG

Krista G.

Shipping Specialist

> "Easy to use and navigate making for a quick shipping process"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6588762)

AL

Alice L.

Operations coordinator

> "Cannot split orders automatically."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6394367)

AR

Amelia R.

Wholesale Director

> "ShipStation integrates seamlessly with our e-commerce platform."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6047524)

KC

Kristen C.

Account Representative Manager

> "We often have trouble with scales not working properly. "

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6175156)

MT

Mckenna T.

Owner

> "ShipStation is extremely easy to use, I like that you can assign weights to products to where you don't have to manually..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6114752)

DK

Daryl K.

Owner

> "Some of the functionality is just kind of weird compared to other tools we've used."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6169860)

AS

Alexis S.

CSR

> "The business may easily connect with a variety of marketplaces, shopping carts, order management systems, and other..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4593778)

LM

Lenecca M.

Owner

> "Sometimes I may have trouble logging into my account."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6265810)

MH

Margaret H.

IT Administrator

> "I love that ShipStation is fully integrated with PayPal, no extra steps required."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6012519)

RS

Richard S.

Shipping Manager

> "It's been working, but so many features are not implemented well. "

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6229658)

RMF

Rutchie Mae F.

Quality Assurance Analyst

> "With ShipStation, it helps the company to coordinate with multiple carriers and order sources in one place."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4565028)

KN

Kyle N.

Operator

> "I would have to frequently disconnect and reconnect the software."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350346)

JK

Jawad K.

Owner

> "The very best thing is the price is based on the number of packages being shipped."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6048463)

AE

Alexandra E.

Copywriter

> "Selecting the correct option for shipping is not as clear as with other systems and this can cause additional postage..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3853671)

GA

George A.

Self-Employed

> "I enjoy the order management system with ShipStation because it enables me to keep my business shipping organized."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4147040)

SC

Samantha C.

Owner

> "The price keeps going up but the service gets worse."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6085150)

Parker W.

Teacher

> "Overall, ShipStation has been a reliable and effective solution for streamlining the entire shipping workflow. Once you..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7141931)

Joe R.

IT Director

> "It can sometimes be a little clunky when printing quick labels."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7075467)

VR

Verified Reviewer

Head of Core experiences

> "It's easy and intuitive to use, with great support and tools for everyday workflows, with good value for money."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7105606)

LB

Lucas B.

Owner

> "I used it with PayPal and honestly miss the interface."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

Jamie R.

Managing Director

> "The user interface, the dashboard and ease of the settings."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6013570)

MT

Michael T.

Teaching Assistant

> "I also find the UI harder to navigate than some other shipping managers."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4577893)

JM

Jane M.

Customer Service Representative

> "Apart from the easier navigation of the tool itself, i am also a fan of the labelling of the items in a more comprehensive..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4570684)

AH

Ashley H.

Personal Trainer

> "Sometimes orders do not load and you have to keep refreshing, user interface is not aesthetic, it has small text and small..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3102565)

DB

Dean B.

Marketing manager

> "Super easy to use and integrates really well with our shopify site for live rates at checkout and was able to easily..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7123283)

VR

Verified Reviewer

Founder

> "I used ShipStation for my ecommerce business and eventually moved away from it because the problems started costing too..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7154216)

AR

Anthony R.

Web Developer

> "It's seamless integration with ecommerce platforms, one in particular I use frequently is WooCommerce."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920)

DW

Diana W.

Creative Director

> "The assigned sales rep is useless and the help refers you only to videos or article to read and provide little or not help."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___4417586)

SO

Shane O.

operations

> "We thought this product would help us and be easy to integrate with our current system."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7164863)

VR

Verified Reviewer

Systems Administrator

> "Integrations are broken and the team doesn't work on them."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___3931924)

RM

Ryan M.

Operations Manager

> "It integrates with almost all of our shopping carts very easily."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7029204)

CH

Chris H.

Software Engineer

> "Integration with a new tool, especially when it needs to "play nice" with a third tool, is always a tedious and sometimes..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3672267)

David M.

Director of Ecommerce

> "It is fairly easy to use for both regular users using the UI, and advanced users utilizing the API."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028)

LB

Lucas B.

Owner

> "I used it with PayPal and honestly miss the interface."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

LB

Lucas B.

Owner

> "Everything seemed secure and easy!"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

KL

Kathy L.

CEO

> "Is it just something I don't understand because the explanations on the page weren't clear?"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

RC

Ryan C.

President

> "Decent user interface"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

CS

Catrina S.

Attorney

> "It's not the most user friendly or self explanatory."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4389628)

ZL

Zach L.

Warehouse Manager

> "ShipStation is fast and easy to learn and set up."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6854321)

CS

Catrina S.

Attorney

> "It is hard to get used to when you first use the software."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4389628)

VR

Verified Reviewer

Warehouse Leader

> "What i like most is the Tracking, Email Notifications, and Customer support."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7096677)

RC

Ryan C.

President

> "For them not to accommodate their existing customers is awful and just shows how little they care about us."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

CW

Camron W.

Owen

> "Easy to set up, great customer service and support!"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6016415)

AJ

Abby J.

Admin

> "They offer great prices but customer service is hard to get a hold of"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036)

VR

Verified Reviewer

Chief Marketing Officer

> "Customer service was always quite helpful and easy to access."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5067966)

KP

Kristin P.

Admin

> "There are occasional errors on the website that can last a while and the customer service take a while to get through."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6475479)

AH

Andy H.

Director

> "Customer service was helpful and did their best to help with every issue we had."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4121645)

KL

Kathy L.

CEO

> "Will it be down a week because support is non-existent? Or can I trust a company to build a quality product when they..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

[View Reviews](https://www.capterra.com/p/155621/ShipStation/reviews/)

## User interface

4.24 (2,073)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

4.57 (961)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

NetSuite

Top features

29/50

-   Activity Dashboard
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Automatic Payments
-   Backorder
-   Backorder Management
-   Barcode/Ticket Scanning
-   Batch Processing
-   Billing
-   Billing & Invoicing
-   Catalog Management
-   Client Portal
-   Contact Database
-   Customer Database
-   Customer History
-   Customer Management
-   Customizable Branding
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   eCommerce Management
-   Email Notifications
-   Entry
-   Exchange Management
-   Flow Of Goods
-   Forecasting
-   For eCommerce
-   Generative AI
-   Information Access
-   Inventory Auditing
-   Inventory Management
-   Invoice Creation
-   Label Printing
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Natural Language Interaction
-   Order Entry
-   Order Fulfillment
-   Order Management
-   Order Processing
-   Order Routing
-   Order Status
-   Order Tracking
-   Payment Data
-   Payment Gateway

[See all features](https://www.capterra.com/p/135757/NetSuite/#features)

ShipStation

24/50

-   Activity Dashboard
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Automatic Payments
-   Backorder
-   Backorder Management
-   Barcode/Ticket Scanning
-   Batch Processing
-   Billing
-   Billing & Invoicing
-   Catalog Management
-   Client Portal
-   Contact Database
-   Customer Database
-   Customer History
-   Customer Management
-   Customizable Branding
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   eCommerce Management
-   Email Notifications
-   Entry
-   Exchange Management
-   Flow Of Goods
-   Forecasting
-   For eCommerce
-   Generative AI
-   Information Access
-   Inventory Auditing
-   Inventory Management
-   Invoice Creation
-   Label Printing
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Natural Language Interaction
-   Order Entry
-   Order Fulfillment
-   Order Management
-   Order Processing
-   Order Routing
-   Order Status
-   Order Tracking
-   Payment Data
-   Payment Gateway

[See all features](https://www.capterra.com/p/155621/ShipStation/#features)

### Recognition

NetSuite is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to ShipStation

### Deployment & support

NetSuite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ShipStation

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

NetSuite

-   By Oracle
-   Located in United States
-   Founded in 1977

ShipStation

-   By Shipstation
-   Located in United States
-   Founded in

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