---
title: "Compare NetSuite vs Dynamics 365 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare NetSuite and Dynamics 365 based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/135757-157279/NetSuite-vs-Dynamics-365"
page_type: "comparison"
language: "en"
---

# NetSuite vs Dynamics 365 Features and Cost Comparison

Last updated September 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NetSuiteDynamics 3652/4 selected

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

[## NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4

Customer Service

3.8

Reviews Sentiment

Based on [2,073 reviews](#user-reviews)

Positive

1,763

Neutral

213

Negative

97

[## Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Starting Price

$50.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [5,858 reviews](#user-reviews)

Positive

5,169

Neutral

553

Negative

136

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 13,596 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

Feature ratings

Data Security

4.4

Contact Management

4.2

Activity Dashboard

4.2

Contact Database

4.2

Data Import/Export

3.9

72%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.4

Activity Dashboard

4.4

Contact Database

4.5

Data Import/Export

4.5

User satisfaction

User satisfaction

4.2

User reviews[2,073](https://www.capterra.com/p/135757/NetSuite/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

3.9

Customer support

3.8

User satisfaction

4.4

User reviews[5,858](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Ease of use

4.1

Functionality

4.3

Value for money

4.1

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$50Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Startups, growing businesses, and global enterprises across a wide range of industries looking to automate core processes and gain real-time insights into operational and financial performance.

Best for

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

## User reviews

Pros & cons

SP

Sachin P.

Head of business Systems and integration

> "Its real-time reporting and scalability were especially valuable for supporting business growth and decision-making. If you want, tell me your role (e.g.,..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123381)

RC

Ronerissa C.

Netsuite Admin

> "Bugs and Issues: Occasionally, workflow automations or integrations (like those with Fiton for serial number tracking) can fail or produce duplicate..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122536)

MM

Michael M.

Netsuite Administrator

> "It allows me to tailor solutions to specific business needs, streamline workflows, and build scalable systems that truly support operational efficiency."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116904)

JC

Jasmine C.

Accountant

> "Probably struggling with the fixed assets - when we get errors that come back but not specific detail and have to create support cases to fix eg..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116918)

SY

Sadanandarao Y.

NetSuite developer

> "Furthermore, the ability to create custom records and fields without complex database management ensures the system scales effortlessly with evolving..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826)

RK

Rizwan K.

ERP Solution Architect

> "Updates or requested improvements can take a significant amount of time to be implemented, which may slow down business processes or limit the ability to..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756)

SP

Sonu P.

Systems Analyst

> "It’s a powerful and reliable platform that streamlines business operations, especially in finance and data management. While there is a learning curve and..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746)

TD

Tasman D.

Finance Manager

> "At the current time our primary issue is system performance. Although we have reviewed the scripting and workflows and upgraded to 5 processors there still..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116933)

GW

George W.

Information Manger

> "I’ve leveraged NetSuite’s customization capabilities, including custom fields and saved searches, to tailor the platform to business needs and help teams..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

BN

Bill N.

Senior Accountant

> "Creating saved searches is not very intuitive at times, it can be very difficult to find fields as there are several similar named fields."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116895)

Chad C.

CEO

> "Netsuite allows for efficiencies that creative opportunities for economy of scale. Because it's built for giant businesses, it allows us to grow at..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7181184)

Disha K.

Account Manager

> "User Interface UI is cluttered and outdated making data entry tedious for non-tech-inclined members every day."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7179309)

SS

Shailen S.

Accounting Manager

> "Real-time multi-entity reporting, seamless consolidation, and scalable automation that streamlines close and improves accuracy across finance processes."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122127)

PFS

Paul Fabian S.

Web Deisngner, Developer.

> "This limitation reduces efficiency in space planning and order packing, requiring workarounds that add time and complexity to daily operations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982)

GW

George W.

Information Manger

> "I also appreciated the ability to create custom fields, which allowed us to capture the specific data points that matter most to the business and tailor..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

BG

Bevan G.

Finance Business Partner

> "Ability to access the data via reports and searches is somewhat limited which leads to confusion and frustration."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116946)

NK

Nikunj K.

Production and systems engineer

> "Users also love its scalability; the "OneWorld" feature handles multi-subsidiary, multi-currency, and global tax needs seamlessly as a company grows...."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760)

AW

Archie W.

Finance Manager

> "The complex customization and high subscription costs can make scaling feel like a constant hurdle."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122118)

WX

Wei X.

Senior financial accountant

> "It provides strong financial reporting and good visibility into business data. Once users become familiar with the system, it greatly improves efficiency..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113734)

RR

Rizvi R.

Financial Controller

> "Integration issues and slow report performance and the built-in reports are not very useful or informative."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114422)

CM

Christopher M.

Director

> "I like NetSuite because it brings finance, operations, and reporting into one \*\*cloud-based\*\* platform, so I always have real-time visibility without..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122351)

HB

Heath B.

Controller

> "There are thousands of hours of training videos, but they all use the base software and many are out of date for the current user interface."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7156973)

OS

Ogi S.

Account Payable

> "I’ve mainly used it for accounts payable, reconciliations, and reviewing financial data, and it has handled these tasks reliably."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

EM

Evelyn M.

Senior Accountant

> "Customization and reporting often require technical expertise, and support response quality can be inconsistent."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116876)

VR

Verified Reviewer

Lead Applications Development

> "As a developer, I have worked extensively with SuiteScript, workflows, and integrations to automate billing, manage large volumes of financial..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113754)

SB

Stephan B.

Digital Marketing Manager

> "The UI is extremely outdated, the browser compatibility is limited, and input fields exhibit odd behaviors such as defaulting to random values or..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6654928)

NC

Nicka C.

Data System Officer

> "As someone with with experience with various ERPs, NetSuite has the edge in terms of 3rd party application integrations, okay customer support, and reports..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7143936)

KZ

Ke Z.

Senior Accountant

> "In addition, some reports and workflows are not very intuitive to set up, which can slow down daily operations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

Disha K.

Account Manager

> "It has served as the single source of truth for our large State based accounts, budget allocations, and business metrics spanning many utility companies."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7179309)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "The interface is not always intuitive, and it often takes time and proper training to fully understand how to navigate and use all its features effectively."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

GZ

Grace Z.

Financial controller

> "For example it can pick up memo of electricity bill, it allowed us to allocate expenses to correct period, improved forecast and budget process."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117599)

ES

Edward S.

Statutory and Regulatory Reporting Specialist

> "Can be slow at times to run larger reports. If trying to see data across the whole organization, this can be considerable."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113755)

AM

Alessandra M.

President of Berklee Management Club

> "NetSuite gives our music business the financial structure of a multinational company, allowing us to raise capital and reassure our most demanding..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7180098)

MT

Mark T.

Group Financial Controller

> "The Fixed Asset module is slow and clunky and lacks certain reports that auditors would expect."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122132)

DC

Dirk C.

ERP administrator

> "It brings financials, inventory, and operations together in one unified platform, giving you real-time visibility across the business."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116902)

NJ

Nicolas J.

FPA manager

> "Implementation times and cost , for every feature being behind a paywall or additional licensing hard to asses from the start"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113849)

PJ

Praveen J.

ICT BUSINESS ANALYST

> "You can manage financials, inventory, orders, and customers without jumping between different systems, which makes processes much smoother and more..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815)

VR

Vanesa R.

Global Accounts Payable Manager

> "The price is quite high if you want to get the full functionality of the system. And sometimes it is a bit difficult to find how the work"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122216)

KY

Keson Y.

Accountant

> "I especially value its real-time reporting and dashboard capabilities, as they support faster decision-making and better visibility across the business."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869)

VR

Verified Reviewer

Controller

> "The gap between what NetSuite promises in the sales cycle and what their implementation and support teams actually deliver is massive."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7134221)

NK

Nikunj K.

Production and systems engineer

> "NetSuite’s biggest "pro" is its unified database, which creates a single source of truth across finance, CRM, and inventory."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760)

LF

Lachlan F.

GM of Finance

> "In recent time we have occassionaly encountered issues with speed of loading pages, which is impacting productivity"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114435)

OS

Ogi S.

Account Payable

> "What I like most about NetSuite is that it keeps financial and operational data in one place, which makes it easier to follow transactions from start to..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

GA

Gabby A.

Business Analyst

> "Sometimes system can be slow especially on the payroll mode due to having many scripts."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113819)

OS

Ogi S.

Account Payable

> "Over time, I’ve become more comfortable with features like saved searches and reporting, which help me work more efficiently and keep track of outstanding..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

SB

Stephen B.

Accountant

> "Works well for most aspects but FSM lets it down and is time consuming to manage with rubbish data."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116899)

RK

Rizwan K.

ERP Solution Architect

> "Instead of relying on rigid, one-size-fits-all approaches, a customizable solution adapts to changing requirements, integrates with existing tools, and..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756)

SP

Sonu P.

Systems Analyst

> "The system has a learning curve, and the interface can feel outdated at times."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746)

LA

Leandro A.

Senior Accountant

> "NetSuite offers strong integration, real-time data visibility, and scalable workflows. And the Netsuite Next will bring lots of benefits."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7121811)

RR

Rasilkrishnan R.

Master Data Manager

> "This makes issue in our system my duplicate creation of records."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116977)

JV

James V.

It Support Officer

> "NetSuite provides a centralized system where financials, jobs, and operational data can all be managed in one place."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113840)

FN

Fiona N.

CFO

> "The lack of flexibility to build management reports to requirements."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116937)

LF

Lloyd F.

Director

> "The way that Oracle netsuite have embraced AI to turbo charge its operation. And enable users to become more intelligent about the date they are using in..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122349)

RK

Rizwan K.

ERP Solution Architect

> "One of the main drawbacks is the delay in adding enhancements and new features."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "What I liked most about NetSuite is its ability to centralize all key business functions into one unified, cloud-based system."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

EA

Erwin A.

Senior Financial Controller

> "No module for property and real estate, hospitality, property management aren’t as available."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116903)

SGD

Stephanie Gail D.

General Accountant

> "As a general accountant in our company, Netsuite helps me in giving me appropriate financial reports in order to report in the management"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7139979)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "The implementation process can also be lengthy and resource-intensive for businesses without dedicated IT support."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

TZ

Teresa Z.

FC

> "What I like the most about NetSuite is its innovative AI technology, which could significantly reduce the amount of manual work involved within the business"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116877)

ES

Ekadashi S.

Administrative Assistant

> "We used to have a customized item to insert multiple serial numbers in one go but now I have to do it one by one because the customization went away and we..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6577886)

KY

Keson Y.

Accountant

> "Overall, NetSuite stands out for its ability to streamline processes, strengthen financial oversight, and support scalable growth in a practical,..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869)

AH

Adam H.

Dir. IT Program Management

> "The inability to communicate within the software via a 'chatter' type functionality. While we could leave notes and comments, there wasn't a way to tag..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6841820)

PFS

Paul Fabian S.

Web Deisngner, Developer.

> "It scales well as your business grows, provides real-time visibility across departments, and offers extensive customization options to match complex..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "Another downside is that certain tasks may take more steps than expected, which can slow down productivity."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

JC

Jessa C.

Customer Service Support

> "Finance, sales, inventory, and reporting all connect smoothly, and having real-time visibility into operations is a big advantage."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7140006)

PJ

Praveen J.

ICT BUSINESS ANALYST

> "Performance can be inconsistent at times, especially during large data loads."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815)

Kamini V.

Software Engineer

> "The Dashboards give visibility, the reporting is flexible, and cloud access enables users to check activity remotely."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7181652)

JD

Jhonny D.

Senior IT Manager

> "In multi-location inventory transfers there are times when the systems fail to synchronise for a while thus giving an appearance of wrong balance of stock..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6775299)

SY

Sadanandarao Y.

NetSuite developer

> "It is a powerful tool for any organization that requires a scalable, cloud-native ERP to centralize its operations and technical stack."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826)

NC

Nick C.

Director of Support and Technology

> "While it's very customizable, the interface itself is cumbersome, non-intuitive, and essentially requires an architect who is fully trained in Netsuite to..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6563964)

AS

Anastasia S.

Accounting Manager

> "What I like most about NetSuite is its all-in-one structure—financials, reporting, and operations in one place."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116917)

NS

Nishant S.

Platform manager

> "NetSuite not able to deliver on finished product such as NetSuite next."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117007)

GW

George W.

Information Manger

> "I started on the operations side as an end user, which gave me a ground-level understanding of how the system supports day-to-day business processes."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

VR

Verified Reviewer

Controller

> "Our experience with Oracle NetSuite's implementation team has been one of the most frustrating and costly mistakes our company has made."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7134221)

KZ

Ke Z.

Senior Accountant

> "Having financials, CRM, inventory, and reporting connected in real time makes operations far more efficient and reduces manual work."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

LT

Lucas T.

Finance Manager

> "The steep learning curves that comes with Netsuite for a new user can be intimidating."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116894)

KZ

Ke Z.

Senior Accountant

> "I also appreciate its cloud-based accessibility, which allows teams to collaborate from anywhere without complicated infrastructure."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

KK

Kenny K.

Administrator

> "Performance issue specially dealing with large amount of data."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113769)

NC

Nicka C.

Data System Officer

> "What I kike about NetSuite is how easily to store data and generate reports including how easy the integration from other application"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7143936)

VR

Verified Reviewer

Controller

> "The business impact of that single failure was enormous. If you are a company with anything beyond the simplest processes, look elsewhere."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7134221)

TZ

Teresa Z.

FC

> "What I like the most about NetSuite is its innovative AI technology, which could significantly reduce the amount of manual work involved within the business"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116877)

NC

Nick C.

Director of Support and Technology

> "While it's very customizable, the interface itself is cumbersome, non-intuitive, and essentially requires an architect who is fully trained in Netsuite to..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6563964)

VR

Verified Reviewer

IT Project Manager

> "Its really helpful not having to switch between multiple systems."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7133581)

CV

Christophe V.

CEO

> "Sometimes, the user interface can be clunky."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6766653)

KW

Keith W.

International Biliing Manager

> "Quick system response and screen presentation is excellent"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122542)

RH

Roger H.

Director, Business Systems and Technology

> "UI is a little tedious."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6428994)

CE

Catherine E.

Enterprise Application and Automation Support

> "The interface was user-friendly, and I appreciated how organized the features were."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7140007)

VR

Verified Reviewer

Programadora Palas Hidráulicas

> "The interface is not friendly at all."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___2836491)

KY

Keson Y.

Accountant

> "What I liked most about NetSuite was how it brings multiple business functions into one integrated platform."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869)

BD

Bryant D.

Controller

> "Integration is tedious and expensive. "

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6546871)

TS

Tiah S.

Accounts Payable and General Ledger Associate

> "NetSuite allowed for highly efficient integration with previous systems and real time updates."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6584892)

APA

Ana Paula A.

Shift Lead

> "It can take a long time to integrate orders from Shopify to NetSuite"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___5090034)

NA

Naila A.

Financial Controller

> "Great intuitive system, great integration opportunities no more comments to make"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122119)

NA

Naimish A.

Director - Head of Finance Systems

> "Integration can be challenging with some of the applications"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6263849)

AR

Anya R.

Group Finance Assitant

> "I really liked AI and how Claude intergrates into netsuite."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122097)

Coraly C.

Laborantin

> "Limited integrations: Although NetSuite offers integrations with many other software products, some third-party integrations may not be available, which..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___4689552)

ES

Edward S.

Statutory and Regulatory Reporting Specialist

> "It takes some time to for new users to learn the features, but after that, it’s mostly intuitive and user-friendly."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113755)

GZ

Grace Z.

Financial controller

> "Analytics is bit hard to use."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117599)

KR

Kiora R.

NetSuite Administrator

> "It also makes data managament easier."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7139966)

VR

Verified Reviewer

Inventory Specialist

> "That said, getting to that point was not easy."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7131456)

HJ

Hollie J.

Accounts Payable Manager

> "The fact that AI is being incorporated more. How easy the system is to use."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122341)

SM

Sarah M.

Controller

> "Some things can be tricky to figure out without the help of a NetSuite expert."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6811218)

CL

Cherie L.

Accountant

> "The layout is very comfortable to read."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114963)

ED

E. D.

Finance Manager

> "Very difficult to figure out how to do automate anything."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6610318)

GW

George W.

Information Manger

> "I started on the operations side as an end user, which gave me a ground-level understanding of how the system supports day-to-day business processes."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "The implementation process can also be lengthy and resource-intensive for businesses without dedicated IT support."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

CP

Chris P.

Financial controller

> "Overall, we are satisfied with the Netsuite as the ERP to manage the financials as well as support the business needs"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113857)

AH

Adam H.

Dir. IT Program Management

> "The inability to communicate within the software via a 'chatter' type functionality. While we could leave notes and comments, there wasn't a way to tag..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6841820)

MT

Mark T.

Group Financial Controller

> "Vendor and customer dashboards allow a quick view of key information."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122132)

GC

Greg C.

IT Administrator

> "Support is often a challenge due to repeated questions being asked"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116900)

LT

Lucas T.

Finance Manager

> "Netsuite has been working on improving the customer experience and the usability of its platform."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116894)

TM

Thomas M.

Controller

> "Oracal support stinks and finding effective 3rd party support is difficult."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6844430)

[View Reviews](https://www.capterra.com/p/135757/NetSuite/reviews/)

Manish C.

Microsoft Admin

> "It offers strong customization, centralized administration, and scalable cloud capabilities, which make managing users, workflows, and data efficient."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7140945)

VR

Verified Reviewer

Analyst

> "Another limitation is the lack of functionality to clearly distinguish between a quick “hi/hello” phone call and a more meaningful business conversation - both..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

Andrea L.

Innovation Manager

> "It provides a centralized view of customers, invoices, transactions, and business data, making it easier to manage day-to-day operations efficiently."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186953)

Zakaria G.

AQA

> "The interface can feel slow and overly complex at times, and advanced customization often requires significant setup and technical knowledge"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151833)

RS

Radha S.

Legal Assistant

> "The tight integration with tools like Outlook, Teams, Excel, and Power BI made collaboration and data management more seamless, and the ability to customize..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

MG

Matt G.

Director

> "The system is very cumbersome, users have a hard time self-servicing and need a lot of hand-holding for simple entry and analysis."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

Blake A.

IT Technician

> "The integration with our existing Microsoft 365 environment is the biggest plus. Since we're already deep in that ecosystem, having Dynamics 365 pull data from..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745)

Christopher V.

Human Relations

> "No system is perfect, and if anyone tells you Dynamics 365 doesn't have a dark side, they're either selling it to you or they haven't actually had to manage it...."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186648)

Christopher V.

Human Relations

> "With Dynamics, they can track a high-value lead, update a pipeline forecasting model, and review financial compliance metrics without ever truly leaving their..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186648)

Blake A.

IT Technician

> "This is not a platform you just hand to staff and expect them to figure out, the learning curve is significant and it often feels like you need a dedicated person..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745)

Blake A.

IT Technician

> "For tracking donor relationships and managing contacts across our retail locations it's capable enough, and the reporting dashboards give leadership a decent view..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745)

VR

Verified Reviewer

CEO

> "Sometimes it becomes slow and there are random bugs with invoicing and bank sync."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7150930)

VR

Verified Reviewer

Sales Specialist

> "I’ve been using the Microsoft Sales module for the past year, and it has helped streamline sales processes, improve account management, and provide better..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7155474)

AV

Arne V.

Controller

> "Often times there is another add-on, that it is easy to forget about needing configuration, because the native solution does not support certain function."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7169974)

RS

Radha S.

Legal Assistant

> "I also appreciated its flexibility—being able to customize workflows, dashboards, and reporting allowed it to adapt well to different business needs."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

JP

Jonathan P.

Digital Content Specialist

> "Navigating through the user interface and through different modules is bit challenging and the learning phase is kind of steep."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224)

KA

Khyan A.

Manager

> "From an SDR point of view, the biggest strength is the depth across pipeline and campaign management. Once it’s properly set up, you’ve got clear visibility..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

VR

Verified Reviewer

Analyst

> "The search function, in particular, doesn’t always work as expected, making it frustrating when you’re trying to quickly find contacts or information."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

Christopher V.

Human Relations

> "You deploy exactly what you need to secure your current objectives be it Sales, Finance, or Supply Chain and scale up the architecture as your footprint expands."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186648)

Breanna G.

Onboarding Coordinator

> "It can be sometimes having a lot of bugs and we have a tech guy full time dedicated to looking after it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7174050)

SS

Sarita S.

Lead software engineer

> "It provides a solid set of tools for managing customer relationships, sales activities, and business processes in one place."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7168307)

MG

Matt G.

Director

> "Functionality and many of the issues still exist, which makes it difficult to use and navigate."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

CT

Cameron T.

IT Service Desk Analyst

> "Dynamic's 365 is a very good customer relationship management tool that allows our business to be productive and organised, by allowing us to maintain essential..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7102024)

MG

Matt G.

Director

> "I find Dynamics licenses and cost of maintenance are still very expense for the value provided."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

LB

Lucas B.

IT Service Desk Analyst

> "My overall experience with Dynamics 365 has been strong because it brings so many moving parts of a business into one connected platform, making it easier to see..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

KA

Khyan A.

Manager

> "From a value perspective, it can feel expensive if you’re not fully utilising the features."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

RS

Radha S.

Legal Assistant

> "The seamless connection with Outlook, Teams, Excel, and SharePoint made it easy to manage data, communicate, and collaborate without constantly switching between..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

MS

Martina S.

VP

> "It often feels like a system built for administrators rather than everyday users."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151264)

LB

Lucas B.

IT Service Desk Analyst

> "The platform also feels incredibly adaptable; whether you’re automating workflows, customizing dashboards, or integrating with other Microsoft apps, it gives you..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

BL

Byron L.

Software Developer

> "The Fixed Asset Module is weird, it appears to be something that was developed back in the ages."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7168689)

EW

Emma W.

Assistant Manager

> "The platform includes built-in analytics, AI-driven insights, predictive features (e.g., lead scoring, demand forecasting), and workflow/automation via the Power..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7044966)

EI

Eva I.

business process analyst

> "High customizability regrettably also means that design, development, implementation and testing take a huge amount of time."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120)

LB

Lucas B.

IT Service Desk Analyst

> "One of the things I liked most about Dynamics 365 is how seamlessly it brings different business functions together—sales, service, finance, operations, and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

Breanna G.

Onboarding Coordinator

> "Training new staff on it is difficult."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7174050)

VR

Verified Reviewer

Analyst

> "The campaign management features are very effective, especially for marketing events where it’s simple to track who subscribed, who attended, and understand the..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

JK

Josie K.

Realtor

> "Had some security glitches and I was not able to easily retrieve my lost password and get into my account"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6512807)

JP

Jonathan P.

Digital Content Specialist

> "The automation reduces a lot of manual work which I find really helpful and I can smoothly integrate it with the other tools which I use which enhance my work."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224)

JS

Jack S.

Finance Director

> "It can feel heavy for teams that only need basic functionality."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7078372)

VR

Verified Reviewer

Full Stack Developer

> "A great ERP to manage all the invoice related operations and data for large scale entities such as dental clinics."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7179819)

ZB

Zakaria B.

Sales rep

> "The interface can be unintuitive at times, requiring extra effort to navigate and customize."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6608807)

KA

Khyan A.

Manager

> "Campaign tracking is solid as well, especially when it’s tied properly into reporting, so you can actually see what’s generating pipeline rather than guessing."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

EI

Eva I.

business process analyst

> "Additionally, bugs are frequent, and seem to appear and disappear in sync with Microsoft updates."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120)

MB

Matt B.

Senior Software Engineer at JEOL USA

> "The tool is pretty complete and when you use it, you can tell it was designed for businesses that want to better organise how they work after using Salesforce..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7178410)

CD

Christian D.

Manager

> "Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528)

ML

Mike L.

Global Head of Product Development

> "The integration with Excel and Outlook has really made my daily work easier, and the solution adapts well to a company's growth."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7188227)

AB

Andrew B.

Used Parts Assistant Manager

> "Cost: For smaller businesses, the pricing may seem a bit high, especially when considering the full range of modules."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6492641)

KA

Khyan A.

Manager

> "Early on, it can feel a bit clunky and heavy, especially coming from simpler tools. But once it’s configured properly and the team is aligned on how to use it, it..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

MG

Matt G.

Director

> "I also find the reporting is atrocious."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

LB

Lucas B.

IT Service Desk Analyst

> "That unified approach means data flows naturally between teams, giving everyone a clearer picture of customers and processes without jumping between disconnected..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

DF

Denika F.

Customer service

> "The synching sometimes was off and made it different to find my saved stuff."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6589770)

AS

Ajay S.

Recruitment Manager

> "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656)

TY

Teresa Y.

Project Manager

> "Dynamics 365 is not a choice I would start with as they are outdated compared to other modern ERP softwares."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6572195)

SK

Shamsher K.

Vertical Head

> "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6537206)

VR

Verified Reviewer

designer

> "Solution costs can be somewhat steep, especially for small organizations."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6499667)

MW

Mateja W.

Consultant

> "The seamless compatibility of Dynamics 365 with other Microsoft products, including Power BI, Azure, and Office 365 has benefits for real-time business..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934)

Junaid E.

National IT Manager

> "performance can sometimes lags if not optimized correctly."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7007687)

KM

Karl M.

CISO

> "The best part of MS Dynamics was its native integration with many other MS products such as DB Warehouse, Copilot, Azure products, etc."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6660356)

JrmC

Jérôme C.

Data analyst

> "The solution is light and not customizable enough"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6573499)

DR

David R.

Innovation director

> "What I liked most about Dynamics 365 is its seamless integration with other Microsoft tools, especially Office 365 and Azure, which makes data sharing and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6557060)

MW

Mateja W.

Consultant

> "This application does not become easy to use immediately after it is installed, and can be somewhat difficult to learn for those using it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934)

VR

Verified Reviewer

Owner

> "Comprehensive CRM/ERP integration, powerful analytics, seamless Microsoft ecosystem connectivity, and customizable workflows boost efficiency."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6822383)

MM

Musa M.

Software Developer

> "Additionally, the initial implementation and ongoing maintenance of Dynamics 365 can be expensive, especially for small and medium-sized enterprises with limited..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176)

RR

Rachid R.

business development manager

> "It seamlessly connects with other Microsoft products like Office 365, Azure, and Power BI, which makes it a powerful tool for enhancing productivity and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6592898)

JP

Jose P.

Senior Editos

> "There appears to be a disruption in the connection to our primary database, leading to inaccuracies in the data that have not been updated."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6050695)

SS

Sophie S.

Operations Manager

> "Great CRM, especially for larger or more complicated businesses, with the capacity to create highly complex custom workflows and data storage and analytics."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6533988)

KA

Kalli A.

Instructor

> "Could be a little time consuming first couple of times you use."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6827742)

MT

Mary T.

President

> "What I like most about Dynamics 365 is its seamless integration of ERP and CRM features, allowing for better coordination across business processes."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6620212)

RG

Rne G.

Sales

> "Visuals aren't great and we usually end up creating reports in PowerBI which incurrs additional setup and resource"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6073356)

Sebastian P.

Chief Marketing and Customer Experience

> "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6511818)

MJ

Monica J.

Financial Analyst

> "The application freezes many time. if you want to reverse entry you have to duplicate to zero out the entry"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6417452)

AS

Ajay S.

Recruitment Manager

> "My overall experience with Dynamics 365 has been positive due to its robust integration with Microsoft tools, flexibility in customization, and powerful..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656)

MG

MARIE G.

Accountant

> "Bank recs used to take me 2-3 hours and after the last update it now takes me 8-12 hours."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6247481)

AV

Alexandra V.

People Business Partner

> "There are great training resources available for new hires that are learning the system, and the cost has been worth the success of the software."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7125381)

RAL

ROSA ARLEIA L.

GERENTE

> "For smaller companies or those without previous experience with CRM/ERP platforms, the initial complexity of implementation and configuration can be challenging."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6373007)

Eric N.

CRM Consultant

> "Cheap CRM that is handy and integrates with the full suite of microsoft solutions which makes it pretty solid for small start-ups."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7109275)

FARES H.

Accoutant

> "some features are hard to tinker with and It needs some customization for our need and sometime it gives us errors"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6446830)

KA

Khyan A.

Manager

> "From an SDR lens, the biggest win is visibility and structure in the sales pipeline."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

MTA

Md Tabrez A.

Senior Associate

> "Sometimes the performance goes wrong, otherwise, all is good."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6581390)

AV

Alexandra V.

People Business Partner

> "Outside the lag from being overly customized, the refreshed system now works more efficiently and seamlessly."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7125381)

Masud R.

owner

> "One potential downside of Dynamics 365 is its complexity, which can require significant training and expertise to fully utilize."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6211646)

Dixit V.

Support Engineer

> "Dynamics 365 has been a valuable asset for our business."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6491623)

DY

Deniz Y.

Software Developer

> "You have to really invest some tutorial for using 100% of the features which I still can't."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4721856)

CD

Christian D.

Manager

> "However, I'm hopeful that it will get to that point with further investment from Microsoft."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528)

SH

Shane H.

accounts

> "Some users also feel that they are paying for features they don't need or use."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4774867)

TF

Tayo F.

Consultant

> "Dynamics 365 has been a valuable asset for our business."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6442219)

VR

Verified Reviewer

Administration

> "Having to pay a fee, as I am unemployed"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5019728)

Cristian S.

Especialista en marketing

> "Learning the platform and tools required a strong investment at the beginning, the results were immediate."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5061217)

RM

Renaud M.

CCO

> "It was ok, but I fund the software to be too cumbersome to use efficiently"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___3727185)

RW

Ray W.

Senior Consultwnt

> "Great product to be honest, many different modules. But very good user interface but can be costly for implementation."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7045356)

Zakaria G.

AQA

> "The interface can feel slow and overly complex at times, and advanced customization often requires significant setup and technical knowledge"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151833)

VK

Victor K.

Freelencer

> "Its user-friendly interface and robust features have significantly enhanced our overall efficiency and collaboration."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6165236)

AL

Andre L.

Program Manager

> "First, the interface is a bit clunky and unorganized."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6240848)

VH

Victor H.

CEO

> "Microsoft Dynamics has the applications a lot of companies use these day, which makes it easy to interact with them."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6076038)

JM

Justus M.

Freelancer

> "User interface: Some users may find the user interface of Dynamics 365 to be less intuitive or user-friendly compared to other platforms."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4390542)

SB

Saurabh B.

Area Sales Manager

> "Interface is good for PC as well as Mobile."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4299995)

JM

Justus M.

Freelancer

> "Additionally, some users may find the user interface to be less intuitive compared to other platforms."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4390542)

Blake A.

IT Technician

> "The integration with our existing Microsoft 365 environment is the biggest plus. Since we're already deep in that ecosystem, having Dynamics 365 pull data from..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745)

GN

Gabriel N.

Senior accounting officer

> "This version, at least the one used by us, is lacking the following: 1. ability to integrate with other software 2."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5089251)

JP

Jonathan P.

Digital Content Specialist

> "The automation reduces a lot of manual work which I find really helpful and I can smoothly integrate it with the other tools which I use which enhance my work."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224)

VR

Verified Reviewer

IT Infrastructure analyst

> "Integration: Integrating Dynamics 365 CRM with other systems or third-party applications can be challenging, especially if there is no out-of-the-box integration..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4595262)

ML

Mike L.

Global Head of Product Development

> "The integration with Excel and Outlook has really made my daily work easier, and the solution adapts well to a company's growth."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7188227)

MM

Mary M.

Business Development

> "integration with some social media like whatsapp is missing"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5049456)

AS

Ajay S.

Recruitment Manager

> "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656)

MS

Manmohan S.

Manager

> "The software requires some technical expertise to set up and integrate with other systems, which may not be feasible for some businesses."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4603124)

RD

Raymond D.

Client service Agent

> "Ever since I have started using Dynamic 365, this program has made my work has been easier to use and more time efficient."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509336)

CW

Cavan W.

SDR Leader

> "Mostly ok, frustrating and hard to keep up to date."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6588751)

AS

Adefemi S.

Customer service representative

> "I like it’s an all round application that makes tasks easy."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6838572)

KP

Karen P.

Quality Engineer

> "Changes to the out the box version can be difficult to make"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6008735)

NR

Nilisha R.

Compensation specialist

> "Very easy to use."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7100537)

VR

Verified Reviewer

Principal

> "Understanding all the finer points of this software is tough—it gets difficult soon after you start using it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6406125)

WL

Warren L.

General Manager

> "Dynamics, like the rest of the Office package, is easy to use and very easy to pickup for someone who's never used it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6687899)

DT

Doreen T.

Service Manager

> "Also, it is easy to get overwhelmed by all the options."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5084994)

LD

Linus D.

Marketing Director

> "Dynamics 365 has a significant customer support players, and this resolves challenges that occur."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6366881)

IN

Isaiah N.

Digital sales manager

> "Its customer support is slow at times and one is forced to wait for long"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6009377)

TW

Toshia W.

Owner

> "It has a amazing support system build in."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6103696)

RC

Ryan C.

Operations Manager

> "Expensive but all good until there is an issue as customer support won't help"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6038713)

Mirza S.

Software Tester

> "I used it mostly for gathering user info and for managing tickets about production incidents, after taking a few days to get used to it, it was very helpful in my..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___3526685)

JP

Jesus P.

IT MANAGER

> "Technical support was difficult and implementation was difficult"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#SoftwareAdvice___5048967)

AC

Anil C.

Educator

> "Provides personalized connected service and better support across channels. "

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4842375)

VR

Verified Reviewer

App integrations specialist

> "Poor support on mac."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6224751)

[View Reviews](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

## User interface

4.24 (2,073)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

4.37 (5,858)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

Adaptive Learning

120

Important

NetSuite

Top features

25/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/135757/NetSuite/#features)

Dynamics 365

18/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/157279/Dynamics-365/#features)

### Recognition

NetSuite is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to Dynamics 365

### Deployment & support

NetSuite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Dynamics 365

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

NetSuite

-   By Oracle
-   Located in United States
-   Founded in 1977

Dynamics 365

-   By Microsoft
-   Located in United States
-   Founded in 1975

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4.0

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4.0

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