# Compare NetSuite vs Stax 2026 | Capterra > Unsure of what to choose? Check Capterra to compare NetSuite and Stax based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/135757-157492/NetSuite-vs-Fattmerchant-Payments-Online --- # NetSuite vs Stax Features and Cost Comparison Last updated May 22nd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NetSuiteStax2/4 selected [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/) [Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.1 (129)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) [## NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4 Customer Service 3.8 Reviews Sentiment Based on [2,041 reviews](#user-reviews) Positive 1,736 Neutral 208 Negative 97 [## Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.1 (129)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) Starting Price $99.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.3 Customer Service 4 Reviews Sentiment MC JH Based on [129 reviews](#user-reviews) Positive 99 Neutral 5 Negative 25 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 15,225 reviews from billing and invoicing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit High performer Feature ratings Invoice Creation 4.4 Invoice Processing 4.2 Payment Processing 4.4 Credit Card Processing 4.3 Quotes/Estimates 4.5 \--%Fit Missing features Not enough reviews Feature ratings Invoice Creation \-- Invoice Processing \-- Payment Processing 3.0 Credit Card Processing 4.4 Quotes/Estimates NA User satisfaction User satisfaction 4.2 User reviews[2,041](https://www.capterra.com/p/135757/NetSuite/reviews/) Ease of use 4.0 Functionality 4.2 Value for money 3.9 Customer support 3.8 User satisfaction 4.1 User reviews[129](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.1 Customer support 4.0 Price starts from Price starts from \-- - Free version - Free trial Price starts from $99Flat Rate, Per Month - Free version - Free trial Best for Best for From pre-revenue startups to mid-size organizations, businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance. Best for Smalls Business Owners Franchises Chains Restaurants Bars Retail Stores E-commerce Professional Services Legal Hotels/Hospitality Healthcare Salon and Spa Health and Fitness ## User reviews Pros & cons SP Sachin P. Head of business Systems and integration > "Its real-time reporting and scalability were especially valuable for supporting business growth and decision-making. If you want, tell me your role (e.g., finance, ops, sales), and I..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123381) RC Ronerissa C. Netsuite Admin > "Bugs and Issues: Occasionally, workflow automations or integrations (like those with Fiton for serial number tracking) can fail or produce duplicate records, requiring manual..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122536) MM Michael M. Netsuite Administrator > "It allows me to tailor solutions to specific business needs, streamline workflows, and build scalable systems that truly support operational efficiency." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116904) PFS Paul Fabian S. Web Deisngner, Developer. > "This limitation reduces efficiency in space planning and order packing, requiring workarounds that add time and complexity to daily operations." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982) SY Sadanandarao Y. NetSuite developer > "Furthermore, the ability to create custom records and fields without complex database management ensures the system scales effortlessly with evolving business requirements." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826) JC Jasmine C. Accountant > "Probably struggling with the fixed assets - when we get errors that come back but not specific detail and have to create support cases to fix eg depreciation record does not exist" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116918) SP Sonu P. Systems Analyst > "It’s a powerful and reliable platform that streamlines business operations, especially in finance and data management. While there is a learning curve and occasional system..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746) RK Rizwan K. ERP Solution Architect > "Updates or requested improvements can take a significant amount of time to be implemented, which may slow down business processes or limit the ability to adapt quickly to changing..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756) GW George W. Information Manger > "I’ve leveraged NetSuite’s customization capabilities, including custom fields and saved searches, to tailor the platform to business needs and help teams move away from outside tools..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) TD Tasman D. Finance Manager > "At the current time our primary issue is system performance. Although we have reviewed the scripting and workflows and upgraded to 5 processors there still seems to be delays in..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116933) PFS Paul Fabian S. Web Deisngner, Developer. > "It scales well as your business grows, provides real-time visibility across departments, and offers extensive customization options to match complex workflows." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982) BN Bill N. Senior Accountant > "Creating saved searches is not very intuitive at times, it can be very difficult to find fields as there are several similar named fields." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116895) SS Shailen S. Accounting Manager > "Real-time multi-entity reporting, seamless consolidation, and scalable automation that streamlines close and improves accuracy across finance processes." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122127) AH Adam H. Dir. IT Program Management > "The inability to communicate within the software via a 'chatter' type functionality. While we could leave notes and comments, there wasn't a way to tag users/groups without BluChat..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6841820) GW George W. Information Manger > "I also appreciated the ability to create custom fields, which allowed us to capture the specific data points that matter most to the business and tailor the system to our unique..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) BG Bevan G. Finance Business Partner > "Ability to access the data via reports and searches is somewhat limited which leads to confusion and frustration." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116946) NK Nikunj K. Production and systems engineer > "Users also love its scalability; the "OneWorld" feature handles multi-subsidiary, multi-currency, and global tax needs seamlessly as a company grows. Because it is cloud-native, you..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760) AW Archie W. Finance Manager > "The complex customization and high subscription costs can make scaling feel like a constant hurdle." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122118) WX Wei X. Senior financial accountant > "It provides strong financial reporting and good visibility into business data. Once users become familiar with the system, it greatly improves efficiency and helps manage company..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113734) RR Rizvi R. Financial Controller > "Integration issues and slow report performance and the built-in reports are not very useful or informative." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114422) CM Christopher M. Director > "I like NetSuite because it brings finance, operations, and reporting into one \*\*cloud-based\*\* platform, so I always have real-time visibility without wrestling with silos or..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122351) SL Shahar L. Business Application Manager > "Creating suite scripts requires development knowledge, i.e. Java script and knowledge of Suite Script configuration. Since this is not accessible to all organization inhouse, this..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6426746) OS Ogi S. Account Payable > "I’ve mainly used it for accounts payable, reconciliations, and reviewing financial data, and it has handled these tasks reliably." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) EM Evelyn M. Senior Accountant > "Customization and reporting often require technical expertise, and support response quality can be inconsistent." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116876) VR Verified Reviewer Lead Applications Development > "As a developer, I have worked extensively with SuiteScript, workflows, and integrations to automate billing, manage large volumes of financial transactions, and connect NetSuite with..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113754) VR Verified Reviewer Operations and Logistics Coordinator > "Can be complex to navigate, and implementation and ongoing customization require significant time and cost." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7089219) NC Nicka C. Data System Officer > "As someone with with experience with various ERPs, NetSuite has the edge in terms of 3rd party application integrations, okay customer support, and reports for actual vs budget..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7143936) SB Stephan B. Digital Marketing Manager > "The UI is extremely outdated, the browser compatibility is limited, and input fields exhibit odd behaviors such as defaulting to random values or counterintuitive keyboard navigation..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6654928) GZ Grace Z. Financial controller > "For example it can pick up memo of electricity bill, it allowed us to allocate expenses to correct period, improved forecast and budget process." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117599) KZ Ke Z. Senior Accountant > "In addition, some reports and workflows are not very intuitive to set up, which can slow down daily operations." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) DC Dirk C. ERP administrator > "It brings financials, inventory, and operations together in one unified platform, giving you real-time visibility across the business." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116902) YH Yael H. Corporate Controller > "Billing schedules are very challenging- for example quarterly billing for 2 years and for 1 year requires 2 different billing schedules, the system can only divide the quantity for..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6427290) PJ Praveen J. ICT BUSINESS ANALYST > "You can manage financials, inventory, orders, and customers without jumping between different systems, which makes processes much smoother and more reliable." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815) PLC Pepukai Loyd C. Senior Global AR Assistant > "The interface is not always intuitive, and it often takes time and proper training to fully understand how to navigate and use all its features effectively." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) KY Keson Y. Accountant > "I especially value its real-time reporting and dashboard capabilities, as they support faster decision-making and better visibility across the business." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869) ES Edward S. Statutory and Regulatory Reporting Specialist > "Can be slow at times to run larger reports. If trying to see data across the whole organization, this can be considerable." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113755) NK Nikunj K. Production and systems engineer > "NetSuite’s biggest "pro" is its unified database, which creates a single source of truth across finance, CRM, and inventory." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760) MT Mark T. Group Financial Controller > "The Fixed Asset module is slow and clunky and lacks certain reports that auditors would expect." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122132) OS Ogi S. Account Payable > "What I like most about NetSuite is that it keeps financial and operational data in one place, which makes it easier to follow transactions from start to finish." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) NJ Nicolas J. FPA manager > "Implementation times and cost , for every feature being behind a paywall or additional licensing hard to asses from the start" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113849) OS Ogi S. Account Payable > "Over time, I’ve become more comfortable with features like saved searches and reporting, which help me work more efficiently and keep track of outstanding items or exceptions." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) VR Verified Reviewer Product owner > "biggest downsides are cost, complexity, and the effort required for implementation and customization" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7104180) RK Rizwan K. ERP Solution Architect > "Instead of relying on rigid, one-size-fits-all approaches, a customizable solution adapts to changing requirements, integrates with existing tools, and scales alongside growth." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756) LA Linda A. Staff Accountant > "The initial implementation and ongoing licensing fees are quite high, which can be a significant burden for smaller organizations." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7052245) AG Andres G. BUSSINES ADMINISTRATION > "The real-time reporting and data visibility are especially valuable for decision-making. Although there is a learning curve at the beginning, once you become familiar with the..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847) VR Vanesa R. Global Accounts Payable Manager > "The price is quite high if you want to get the full functionality of the system. And sometimes it is a bit difficult to find how the work" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122216) LA Leandro A. Senior Accountant > "NetSuite offers strong integration, real-time data visibility, and scalable workflows. And the Netsuite Next will bring lots of benefits." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7121811) VR Verified Reviewer Controller > "The gap between what NetSuite promises in the sales cycle and what their implementation and support teams actually deliver is massive." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7134221) JV James V. It Support Officer > "NetSuite provides a centralized system where financials, jobs, and operational data can all be managed in one place." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113840) AH Ashley H. Managing Director > "From the outset, the implementation of NetSuite was handled incorrectly, causing significant disruptions to our business operations. Whenever we encountered an issue, the standard..." [See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6351695) LF Lloyd F. Director > "The way that Oracle netsuite have embraced AI to turbo charge its operation. And enable users to become more intelligent about the date they are using in less time" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122349) LF Lachlan F. GM of Finance > "In recent time we have occassionaly encountered issues with speed of loading pages, which is impacting productivity" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114435) PLC Pepukai Loyd C. Senior Global AR Assistant > "What I liked most about NetSuite is its ability to centralize all key business functions into one unified, cloud-based system." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) MK Mack K. COO > "Then on the item receipt, we can't see the total dollar value per line so the guys are constantly receiving parts at the wrong dollar value, making AP's job really difficult. And..." [See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6403782) SGD Stephanie Gail D. General Accountant > "As a general accountant in our company, Netsuite helps me in giving me appropriate financial reports in order to report in the management" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7139979) LO Lori O. Controller > "The customization that needed to happen to fit NetSuite into our current work processes and the transferring of data from our QB system to NetSuite was not smooth due to going live..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6476831) TZ Teresa Z. FC > "What I like the most about NetSuite is its innovative AI technology, which could significantly reduce the amount of manual work involved within the business" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116877) AH Ahmad H. Finance manager > "Prices and the customer service if we are on the normal one we will never have enogh answer and its always short" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093163) KY Keson Y. Accountant > "Overall, NetSuite stands out for its ability to streamline processes, strengthen financial oversight, and support scalable growth in a practical, user-friendly way." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869) GA Gabby A. Business Analyst > "Sometimes system can be slow especially on the payroll mode due to having many scripts." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113819) JC Jessa C. Customer Service Support > "Finance, sales, inventory, and reporting all connect smoothly, and having real-time visibility into operations is a big advantage." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7140006) NC Nissam C. ERP Consultant > "NetSuite can be expensive, complex to customize, slow at times, and requires training to use effectively." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093156) KF Kat F. Admin > "combines accounting, CRM, inventory, e-commerce, and more in one unified platform, Robust dashboards and analytics for better decision-making" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6817718) SB Stephen B. Accountant > "Works well for most aspects but FSM lets it down and is time consuming to manage with rubbish data." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116899) SY Sadanandarao Y. NetSuite developer > "It is a powerful tool for any organization that requires a scalable, cloud-native ERP to centralize its operations and technical stack." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826) SP Sonu P. Systems Analyst > "The system has a learning curve, and the interface can feel outdated at times." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746) AG Andres G. BUSSINES ADMINISTRATION > "It’s a robust and comprehensive platform that helps streamline financial and operational processes within a single system." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847) RR Rasilkrishnan R. Master Data Manager > "This makes issue in our system my duplicate creation of records." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116977) LA Linda A. Staff Accountant > "The ability to customize dashboards and reports is excellent, and the core features like invoicing work very well." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7052245) FN Fiona N. CFO > "The lack of flexibility to build management reports to requirements." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116937) AS Anastasia S. Accounting Manager > "What I like most about NetSuite is its all-in-one structure—financials, reporting, and operations in one place." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116917) RK Rizwan K. ERP Solution Architect > "One of the main drawbacks is the delay in adding enhancements and new features." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756) GW George W. Information Manger > "I started on the operations side as an end user, which gave me a ground-level understanding of how the system supports day-to-day business processes." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) EA Erwin A. Senior Financial Controller > "No module for property and real estate, hospitality, property management aren’t as available." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116903) HV Hernan V. CFO > "It provides the right tools, realiable data in real time that allow to take strategic decisions with less margin error." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7094715) PLC Pepukai Loyd C. Senior Global AR Assistant > "The implementation process can also be lengthy and resource-intensive for businesses without dedicated IT support." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) KZ Ke Z. Senior Accountant > "Having financials, CRM, inventory, and reporting connected in real time makes operations far more efficient and reduces manual work." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) ES Ekadashi S. Administrative Assistant > "We used to have a customized item to insert multiple serial numbers in one go but now I have to do it one by one because the customization went away and we do not want to keep paying..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6577886) KZ Ke Z. Senior Accountant > "I also appreciate its cloud-based accessibility, which allows teams to collaborate from anywhere without complicated infrastructure." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) PLC Pepukai Loyd C. Senior Global AR Assistant > "Another downside is that certain tasks may take more steps than expected, which can slow down productivity." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) [View Reviews](https://www.capterra.com/p/135757/NetSuite/reviews/) MC Michael C. Owner > "Easy process, support through set up and initiation of portals, simple transaction process, works well with our API and..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7139402) RP Rebecca P. Co-Owner > "The least thing I like about Stax is just navigating how to take out the Debit fees and the monthly fees out of the deposits..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7139703) JH Jason H. Owner > "Powerful Features: Users value the robust, all-in-one system that includes advanced invoicing, recurring billing, and..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7031409) RJ Rhonda J. Office Manger > "I do not like that it does not have a option to print a receipt or that you can't email receipt unless you pay extra money." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102397) RP Rebecca P. Co-Owner > "Stax has saved me money by letting me charge the customer for using their credit cards and a low fee if they use debit cards." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7139703) LS LESLEY S. Therapist > "The dashboard on the mobile app is not as user friendly or capable as I would like in checking daily, weekly charges." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7139176) AG Alex G. Owner > "Money is directly deposited to my account with no problem usually within 1-2 days and the service provided and fees are..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7059133) JK Jennifer K. Office Manager > "I'm old fashioned and prefer calling in a customer issure rather than texting but I also did not take the time to look for a..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7086646) AG Alex G. Owner > "The machine is user friendly, and it automatically prints reports at the end of day for your production numbers." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7059133) AK Adam K. COO > "It all starts out well. But, it's very far from transparent and extremely shady with the fees and the pricing. If you..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6540804) TS Todd S. Owner > "After one month of using Stax as our merchant account provider, I can confidently say it has exceeded my expectations in..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7139360) EW Emma W. Practice Administrator > "We were also told batches would automatically close out at the end of each day, also not true." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061545) RG Ron G. Owner > "They do offer unparalleled options for card processing with transparent billing and information. " [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885853) LH Lauren H. CNP > "I don't love that the cc processor cant be used unplugged but it is no biggie!" [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061605) BR Brittney R. Director of Revenue Cycle > "Love that we have access to see all payments that are processed in a user-friendly portal. " [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102444) JS Juan S. CEO > "Without a native sync, we’re stuck doing duplicate data entry and manual reconciliations." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885884) BC Bijoy C. Owner > "Their platform feels more transparent, more merchant-friendly, and far better suited for real businesses—not just developers." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061539) RS Robert S. Provider > "I don't like that Stax is not able to integrate into our EHR system and we will now have to do more steps to take payments." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7008980) TF Tyler F. CEO > "Shop around, they are a little cheaper and really not much cheaper than Square their biggest competitor and Square at least..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6697642) EA EMILY A. Executive Administrative Asst > "Even after providing the requested information, I was told that it could take 48-72 business hours for information to be..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885843) KP Kim P. Owner > "I always get a follow-email to see if there is anything else I need from her which is great because I usually forget to ask..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7057226) JS Juan S. CEO > "The one major drawback is the lack of a QuickBooks connection—adds unnecessary bookkeeping work." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885884) DN David N. Director of Software Development > "Particular praise for \[sensitive content hidden\], who not only got us to the point of operating with successful..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7014432) RB Rebecca B. Administrative Assistant > "Occasionally the lowest tier support can be less than stellar." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7103313) SK Syeda K. Owner > "It also has simple billing and reasonable fees compared to other terminals" [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7104601) TF Tyler F. CEO > "Their payments took 3-5 days to clear, customer service is not that good, and they always found every way they could to..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6697642) EB Edgar B. Controller > "We have no issue in regard to deposits, all transactions are accounted for." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102560) TS Todd S. Owner > "So no payments on Sundays it seems, but that could be because of my bank." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7139360) AM Aaron M. Operations Management > "Jessica in customer Service was sooooo00000000 helpful with getting me into the Access my IQ website" [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7135310) AG Alex G. Owner > "I get many calls to switch to competitors but have no reason to at this time." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7059133) KH Kaylani H. Personal Trainer > "I appreciate the automated payment method for clients that want to use it." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7049752) EW Emma W. Practice Administrator > "Terrible process with poorly trained sales reps and customer service agents. " [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061545) RP Rebecca P. Co-Owner > "The website is easy to manage and I get an email every day telling me how much was deposited into my account." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7139703) RJ Rhonda J. Office Manger > "System is to old to hook up the our advanced wifi." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102397) BG Brian G. Owner and Attorney > "The cost of Stax seemed to be the best of any companies that I research, at least for law firm accounts." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7139424) CC Crystal C. General Manager > "Processing can be slow, deposits up to 5 days til deposit clears from payments." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6659210) BG Brian G. Owner and Attorney > "The interface might not be quite as clean as LawPay, but is fine." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7139424) TG Tom G. Owner > "I’m frustrated that deposits are not always next business day." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102409) KP Kim P. Owner > "I'm busy so when I find a service I can trust and not question their practices, I stick with them. " [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7057226) AK Adam K. COO > "We've never used Performance Analytics, we've never asked for it, and we've already gone through this once nad have emails..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6540804) DN David N. Director of Software Development > "It has been a long and convoluted process to resolve all of our issues, but Stax Support has stuck with me, and resolved..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7014432) ME Marianne E. Accountant > "We have had some unique problems that although we are told how to fix it, we get push back from the next person who helps us." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7005193) BC Bijoy C. Owner > "Highly recommended for anyone looking for a reliable, efficient, and well-supported payment solution." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061539) ES Eric S. Owner > "Never could get a direct phone number to speak with someone through this whole incident, email only." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6846388) SC Sarah C. Owner > "It's important for our small business to save on business costs, Stax makes this possible" [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7033596) JE JOSEPH E. CFO > "Customer service is rarely necessary, but the few times we have needed assistance the results have been slow and frustrating..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7014371) ES Elisa S. Administrative Assistant > "I really appreciated how thorough \[sensitive content hidden\] (my Customer Support Specialist) was on our support call ." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7068388) DC Donnette C. Finance Director > "I called the number on a previous statement but that was not the number for customer service." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7002494) BB Brittney B. Practice Manager > "The ability to invoice clients and email them directly is so convenient." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7028165) GC George C. President > "Integrating with shopify is difficult for business owners." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7036244) JE JOSEPH E. CFO > "Simplicity, issues are rare, price seemed reasonable at first but moved from an untouchable rate to merely competitive..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7014371) KW Kim W. Owner > "Very difficult changing bank accouts" [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102464) DK Denise K. Bookkeeper > "We have had excellent sales reps and also you have an amazing support team that responds to our phone calls immediately" [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885871) JS Jaspreet S. President > "Support and leadership both have been disappointing ao far." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061579) TB Twila B. Office Manager > "I like the fact that there is just one set monthly fee." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7118732) VR Verified Reviewer Chief Operating Officer > "This has caused us to scramble to set up another payment processing system. If we were not in a position to have some..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___4944064) MM Maisa M. CFO > "Very easy to utilize and you can schedule payments which is really cool." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061527) ES Eric S. Owner > "The savings pale in comparison to the pain and heartache of dealing with them." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6846388) JK Jennifer K. Office Manager > "He called me back very quickly and solved our problem all before we took our first payment!" [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7086646) JS Juan S. CEO > "Big drawback: it doesn’t connect to QuickBooks." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885884) KW Kim W. Owner > "Love the cost associated with monthly use." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102464) IP Irene P. Office Manager > "It took 1.5 months to get our accounts switched. " [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7028258) JB Jason B. Owner > "I am enjoying the simplicity of cost structure. And the information available to me inside the software." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7014411) AB Adrienne B. Office Manager > "Sometimes these fees just show up out of nowhere." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885897) JY Jody Y. Bookkeeper > "The rate is way better than what we were paying before." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061535) EM Eric M. Engineer > "The application was pretty intensive, but I understnd why it is like that." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885985) BC Bijoy C. Owner > "The approval process with Stax was incredibly smooth and refreshingly straightforward." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061539) AK Adam K. COO > "They add these fees with little or no notice and wait for you to dispute them. " [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6540804) JS Juan S. CEO > "The dashboard is intuitive, support is responsive, and fees are clear." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885884) TF Tyler F. CEO > "I never initially signed up for Stax Payments as they bought out the company I initally signed up with." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6697642) JS Juan S. CEO > "After trying other processors, this one has been smoother and faster for daily operations." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885884) VR Verified Reviewer Chief Operating Officer > "This froze the majority of our collected funds, causing significant cash flow issues for our small business." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___4944064) BP Bhargi P. Accountant > "Overall, my experience improved significantly once I was able to get assistance." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102969) JC Jose C. Owner > "Unfortunately it seems like most card processing companies play by the same rules." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6677635) CS Chelcie S. Vice President Treasurer Owner > "I can literally just wait a few minutes and know that someone will email me back pretty quick with an answer to my question." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7006914) TF Tyler F. CEO > "They nickel and dime and don't go to bat for you." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6697642) BS Barbara S. Business Manager > "There is virtually no learning curve and the performance and speed of the program is phenomenal." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7039196) ES Eric S. Owner > "Horrible customer service." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6846388) ML Meadow L. Finance and Accounting Specialist > "Caleb did a great with assisting me today and was very friendly which made it a good experience and makes me feel..." [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7027248) TF Tyler F. CEO > "You are cattle as a customer here. Why join them?" [See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6697642) [View Reviews](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) ## User interface 4.23 (2,041) 4.11 (129) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting Integration 207 Important Activity Dashboard 150 Important AI Copilot 120 Important NetSuite Top features 30/50 - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Automated Receipt Matching - Backup and Recovery - Billing Portal - Bulk Send - Client Management - Compliance Management - Contact Database - Contingency Billing - Credit Card Processing - Credit Note - Customizable Branding - Customizable Invoices - Customizable Reports - Customizable Templates - Document Management - Dunning Management - Duplicate Detection - Dynamic Pricing - Email Management - Event Logs - File Encryption - File Sharing - Financial Management - Fraud Detection - Generative AI - Hourly Billing - Invoice Creation - Invoice History - Invoice Processing - Master Data Management - Mobile Payments - Multi-Currency - Multi-Language - Online Invoicing - Payment Processing - Process/Workflow Automation - Project Billing - Projections - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Recurring/Subscription Billing - Reminders [See all features](https://www.capterra.com/p/135757/NetSuite/#features) Stax 18/50 - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Automated Receipt Matching - Backup and Recovery - Billing Portal - Bulk Send - Client Management - Compliance Management - Contact Database - Contingency Billing - Credit Card Processing - Credit Note - Customizable Branding - Customizable Invoices - Customizable Reports - Customizable Templates - Document Management - Dunning Management - Duplicate Detection - Dynamic Pricing - Email Management - Event Logs - File Encryption - File Sharing - Financial Management - Fraud Detection - Generative AI - Hourly Billing - Invoice Creation - Invoice History - Invoice Processing - Master Data Management - Mobile Payments - Multi-Currency - Multi-Language - Online Invoicing - Payment Processing - Process/Workflow Automation - Project Billing - Projections - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Recurring/Subscription Billing - Reminders [See all features](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#features) ### Recognition No recognitions have been awarded to NetSuite No recognitions have been awarded to Stax ### Deployment & support NetSuite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Stax Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details NetSuite - By Oracle - Located in United States - Founded in 1977 Stax - By Fattmerchant - Located in United States - Founded in 2014 ## Popular Comparisons [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,447)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Contact vendor for pricing Price $38/month 4.2 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/135757-190778/NetSuite-vs-QuickBooks-Online) [Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.11 (129)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) vs [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,408)](https://www.capterra.com/p/207944/PayPal/reviews/) $99/month Price $0.29 4.2 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/157492-207944/Fattmerchant-Payments-Online-vs-PayPal) [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/) vs [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,639)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) Contact vendor for pricing Price $2210/year 4.2 Features 4.4 4.0 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135757-174984/NetSuite-vs-QuickBooks-Enterprise) [Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.11 (129)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) vs [Venmo](https://www.capterra.com/p/222572/Venmo-/)[4.73 (9,281)](https://www.capterra.com/p/222572/Venmo-/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/157492-222572/Fattmerchant-Payments-Online-vs-Venmo-) [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/) vs [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,292)](https://www.capterra.com/p/120109/Xero/reviews/) Contact vendor for pricing Price $25/month 4.2 Features 4.3 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/120109-135757/Xero-vs-NetSuite) [Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.11 (129)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) vs [Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,337)](https://www.capterra.com/p/123889/Stripe/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/123889-157492/Stripe-vs-Fattmerchant-Payments-Online) [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/) vs [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[4.37 (2,559)](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/reviews/) Contact vendor for pricing Price $1922/year 4.2 Features 4.3 4.0 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135757-212058/NetSuite-vs-QuickBooks-Desktop-Pro) [Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.11 (129)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) vs [Square 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(100)](https://www.capterra.com/p/170065/QuickBooks-Money/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/157492-170065/Fattmerchant-Payments-Online-vs-QuickBooks-Money)