# Compare NetSuite vs Stax 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare NetSuite and Stax based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135757-157492/NetSuite-vs-Fattmerchant-Payments-Online

---

# NetSuite vs Stax Features and Cost Comparison

Last updated April 1st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NetSuiteStax2/4 selected

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

[Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.0 (117)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

[## NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.8

Functionality

4.2

Ease of Use

4

Customer Service

3.8

Reviews Sentiment

Based on [1,991 reviews](#user-reviews)

Positive

1,690

Neutral

206

Negative

95

[## Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.0 (117)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

Starting Price

$99.00/month

Value-for-Money

4

Functionality

4.1

Ease of Use

4.2

Customer Service

3.9

Reviews Sentiment

JH

AG

Based on [117 reviews](#user-reviews)

Positive

88

Neutral

4

Negative

25

## Summary

* * *

Key features rated by users

Features selected based on 14,969 reviews from billing and invoicing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

High performer

Feature ratings

Invoice Creation

4.4

Invoice Processing

4.3

Payment Processing

4.5

Credit Card Processing

4.3

Quotes/Estimates

4.5

\--%Fit

Missing features

Not enough reviews

Feature ratings

Invoice Creation

\--

Invoice Processing

\--

Payment Processing

3.0

Credit Card Processing

4.3

Quotes/Estimates

NA

User satisfaction

User satisfaction

4.2

User reviews[1,991](https://www.capterra.com/p/135757/NetSuite/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

3.8

Customer support

3.8

User satisfaction

4.0

User reviews[117](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.0

Customer support

3.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

From pre-revenue startups to mid-size organizations, businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance.

Best for

Smalls Business Owners Franchises Chains Restaurants Bars Retail Stores E-commerce Professional Services Legal Hotels/Hospitality Healthcare Salon and Spa Health and Fitness

## User reviews

Pros & cons

MM

Michael M.

Netsuite Administrator

> "It allows me to tailor solutions to specific business needs, streamline workflows, and build scalable systems that truly support operational efficiency."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116904)

PFS

Paul Fabian S.

Web Deisngner, Developer.

> "This limitation reduces efficiency in space planning and order packing, requiring workarounds that add time and complexity to daily operations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982)

SY

Sadanandarao Y.

NetSuite developer

> "Furthermore, the ability to create custom records and fields without complex database management ensures the system scales effortlessly with evolving business requirements."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826)

TD

Tasman D.

Finance Manager

> "At the current time our primary issue is system performance. Although we have reviewed the scripting and workflows and upgraded to 5 processors there still seems to be delays in..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116933)

SP

Sonu P.

Systems Analyst

> "It’s a powerful and reliable platform that streamlines business operations, especially in finance and data management. While there is a learning curve and occasional system..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746)

BN

Bill N.

Senior Accountant

> "Creating saved searches is not very intuitive at times, it can be very difficult to find fields as there are several similar named fields."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116895)

GW

George W.

Information Manger

> "I’ve leveraged NetSuite’s customization capabilities, including custom fields and saved searches, to tailor the platform to business needs and help teams move away from outside..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

AH

Adam H.

Dir. IT Program Management

> "The inability to communicate within the software via a 'chatter' type functionality. While we could leave notes and comments, there wasn't a way to tag users/groups without BluChat..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6841820)

PFS

Paul Fabian S.

Web Deisngner, Developer.

> "It scales well as your business grows, provides real-time visibility across departments, and offers extensive customization options to match complex workflows."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982)

JD

Jhonny D.

Senior IT Manager

> "In multi-location inventory transfers there are times when the systems fail to synchronise for a while thus giving an appearance of wrong balance of stock at certain locations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6775299)

GW

George W.

Information Manger

> "I also appreciated the ability to create custom fields, which allowed us to capture the specific data points that matter most to the business and tailor the system to our unique..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

BG

Bevan G.

Finance Business Partner

> "Ability to access the data via reports and searches is somewhat limited which leads to confusion and frustration."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116946)

NK

Nikunj K.

Production and systems engineer

> "Users also love its scalability; the "OneWorld" feature handles multi-subsidiary, multi-currency, and global tax needs seamlessly as a company grows. Because it is cloud-native, you..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760)

RR

Rizvi R.

Financial Controller

> "Integration issues and slow report performance and the built-in reports are not very useful or informative."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114422)

WX

Wei X.

Senior financial accountant

> "It provides strong financial reporting and good visibility into business data. Once users become familiar with the system, it greatly improves efficiency and helps manage company..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113734)

SL

Shahar L.

Business Application Manager

> "Creating suite scripts requires development knowledge, i.e. Java script and knowledge of Suite Script configuration. Since this is not accessible to all organization inhouse, this..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6426746)

OS

Ogi S.

Account Payable

> "I’ve mainly used it for accounts payable, reconciliations, and reviewing financial data, and it has handled these tasks reliably."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

EM

Evelyn M.

Senior Accountant

> "Customization and reporting often require technical expertise, and support response quality can be inconsistent."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116876)

VR

Verified Reviewer

Lead Applications Development

> "As a developer, I have worked extensively with SuiteScript, workflows, and integrations to automate billing, manage large volumes of financial transactions, and connect NetSuite..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113754)

VR

Verified Reviewer

Operations and Logistics Coordinator

> "Can be complex to navigate, and implementation and ongoing customization require significant time and cost."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7089219)

GZ

Grace Z.

Financial controller

> "For example it can pick up memo of electricity bill, it allowed us to allocate expenses to correct period, improved forecast and budget process."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117599)

SB

Stephan B.

Digital Marketing Manager

> "The UI is extremely outdated, the browser compatibility is limited, and input fields exhibit odd behaviors such as defaulting to random values or counterintuitive keyboard..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6654928)

DC

Dirk C.

ERP administrator

> "It brings financials, inventory, and operations together in one unified platform, giving you real-time visibility across the business."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116902)

KZ

Ke Z.

Senior Accountant

> "In addition, some reports and workflows are not very intuitive to set up, which can slow down daily operations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

PJ

Praveen J.

ICT BUSINESS ANALYST

> "You can manage financials, inventory, orders, and customers without jumping between different systems, which makes processes much smoother and more reliable."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815)

YH

Yael H.

Corporate Controller

> "Billing schedules are very challenging- for example quarterly billing for 2 years and for 1 year requires 2 different billing schedules, the system can only divide the quantity for..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6427290)

KY

Keson Y.

Accountant

> "I especially value its real-time reporting and dashboard capabilities, as they support faster decision-making and better visibility across the business."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869)

ES

Edward S.

Statutory and Regulatory Reporting Specialist

> "Can be slow at times to run larger reports. If trying to see data across the whole organization, this can be considerable."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113755)

NK

Nikunj K.

Production and systems engineer

> "NetSuite’s biggest "pro" is its unified database, which creates a single source of truth across finance, CRM, and inventory."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760)

NJ

Nicolas J.

FPA manager

> "Implementation times and cost , for every feature being behind a paywall or additional licensing hard to asses from the start"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113849)

OS

Ogi S.

Account Payable

> "What I like most about NetSuite is that it keeps financial and operational data in one place, which makes it easier to follow transactions from start to finish."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

VR

Verified Reviewer

Product owner

> "biggest downsides are cost, complexity, and the effort required for implementation and customization"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7104180)

OS

Ogi S.

Account Payable

> "Over time, I’ve become more comfortable with features like saved searches and reporting, which help me work more efficiently and keep track of outstanding items or exceptions."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

LA

Linda A.

Staff Accountant

> "The initial implementation and ongoing licensing fees are quite high, which can be a significant burden for smaller organizations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7052245)

AG

Andres G.

BUSSINES ADMINISTRATION

> "The real-time reporting and data visibility are especially valuable for decision-making. Although there is a learning curve at the beginning, once you become familiar with the..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847)

AH

Ashley H.

Managing Director

> "From the outset, the implementation of NetSuite was handled incorrectly, causing significant disruptions to our business operations. Whenever we encountered an issue, the standard..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6351695)

JV

James V.

It Support Officer

> "NetSuite provides a centralized system where financials, jobs, and operational data can all be managed in one place."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113840)

LF

Lachlan F.

GM of Finance

> "In recent time we have occassionaly encountered issues with speed of loading pages, which is impacting productivity"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114435)

TZ

Teresa Z.

FC

> "What I like the most about NetSuite is its innovative AI technology, which could significantly reduce the amount of manual work involved within the business"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116877)

MK

Mack K.

COO

> "Then on the item receipt, we can't see the total dollar value per line so the guys are constantly receiving parts at the wrong dollar value, making AP's job really difficult. And..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6403782)

KY

Keson Y.

Accountant

> "Overall, NetSuite stands out for its ability to streamline processes, strengthen financial oversight, and support scalable growth in a practical, user-friendly way."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869)

LO

Lori O.

Controller

> "The customization that needed to happen to fit NetSuite into our current work processes and the transferring of data from our QB system to NetSuite was not smooth due to going live..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6476831)

CR

Callie R.

Finance Manager

> "From enhanced efficiency, a reduction of errors, and a consolidation of numerous data sources into one, this has drastically improved our scalability as we take that step from a..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6811136)

AH

Ahmad H.

Finance manager

> "Prices and the customer service if we are on the normal one we will never have enogh answer and its always short"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093163)

KF

Kat F.

Admin

> "combines accounting, CRM, inventory, e-commerce, and more in one unified platform, Robust dashboards and analytics for better decision-making"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6817718)

GA

Gabby A.

Business Analyst

> "Sometimes system can be slow especially on the payroll mode due to having many scripts."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113819)

SY

Sadanandarao Y.

NetSuite developer

> "It is a powerful tool for any organization that requires a scalable, cloud-native ERP to centralize its operations and technical stack."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826)

NC

Nissam C.

ERP Consultant

> "NetSuite can be expensive, complex to customize, slow at times, and requires training to use effectively."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093156)

AG

Andres G.

BUSSINES ADMINISTRATION

> "It’s a robust and comprehensive platform that helps streamline financial and operational processes within a single system."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847)

SB

Stephen B.

Accountant

> "Works well for most aspects but FSM lets it down and is time consuming to manage with rubbish data."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116899)

LA

Linda A.

Staff Accountant

> "The ability to customize dashboards and reports is excellent, and the core features like invoicing work very well."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7052245)

SP

Sonu P.

Systems Analyst

> "The system has a learning curve, and the interface can feel outdated at times."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746)

AS

Anastasia S.

Accounting Manager

> "What I like most about NetSuite is its all-in-one structure—financials, reporting, and operations in one place."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116917)

RR

Rasilkrishnan R.

Master Data Manager

> "This makes issue in our system my duplicate creation of records."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116977)

GW

George W.

Information Manger

> "I started on the operations side as an end user, which gave me a ground-level understanding of how the system supports day-to-day business processes."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

FN

Fiona N.

CFO

> "The lack of flexibility to build management reports to requirements."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116937)

HV

Hernan V.

CFO

> "It provides the right tools, realiable data in real time that allow to take strategic decisions with less margin error."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7094715)

EA

Erwin A.

Senior Financial Controller

> "No module for property and real estate, hospitality, property management aren’t as available."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116903)

KZ

Ke Z.

Senior Accountant

> "Having financials, CRM, inventory, and reporting connected in real time makes operations far more efficient and reduces manual work."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

ES

Ekadashi S.

Administrative Assistant

> "We used to have a customized item to insert multiple serial numbers in one go but now I have to do it one by one because the customization went away and we do not want to keep..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6577886)

CTB

Connor T. B.

Financial Operations Manager

> "I’m particularly fond of the real-time reporting the ability to quickly retrieve financial and operational data enables me to make quicker, better decisions,” he says, “Without..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6794548)

PJ

Praveen J.

ICT BUSINESS ANALYST

> "Performance can be inconsistent at times, especially during large data loads."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815)

KZ

Ke Z.

Senior Accountant

> "I also appreciate its cloud-based accessibility, which allows teams to collaborate from anywhere without complicated infrastructure."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

CP

Carolina P.

Procurement Director

> "I don't understand Why only at this type of events is that the clients undertand all the features and actualizations"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7094733)

SP

Sonu P.

Systems Analyst

> "NetSuite provides strong value by combining multiple business functions into one platform, reducing the need for separate tools."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746)

NC

Nick C.

Director of Support and Technology

> "While it's very customizable, the interface itself is cumbersome, non-intuitive, and essentially requires an architect who is fully trained in Netsuite to get the most from it. If..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6563964)

PJ

Praveen J.

ICT BUSINESS ANALYST

> "It’s a powerful system that brings multiple business functions together, which has helped streamline operations and improve efficiency."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815)

AD

Aaron D.

Tech Specialist

> "Netsuite is very expensive the features are pieced out so you have to buy additional features."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7030226)

CTB

Connor T. B.

Financial Operations Manager

> "Nsuite has simplified our ability to keep track of financial records, inventory, and order processing in one place."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6794548)

MAK

Muhammad Asif K.

Finance Manager

> "I like alot of functions and easy to use feature of Netsuite however rhe one thing i didnt like is the lagging in terms of performance sometimes.. its frustrating sometimes."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093176)

US

Umesh S.

Client Success Director

> "It is good and best for the for multi company and country concept with single database and good for scalability"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093227)

NS

Nishant S.

Platform manager

> "NetSuite not able to deliver on finished product such as NetSuite next."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117007)

TD

Tasman D.

Finance Manager

> "It enables a large amount of customisation to enable the system to meet company requirements"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116933)

HK

Haimal K.

Founder and CEO

> "Also making simple accounting reports is far more complicated than it needs to be, which is ridiculous."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7050186)

HK

Haimal K.

Founder and CEO

> "With a little patience you can really customize your dashboards if you are willing to spend time configuring your own custom fields."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7050186)

LT

Lucas T.

Finance Manager

> "The steep learning curves that comes with Netsuite for a new user can be intimidating."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116894)

KS

Kevin S.

Ap senior officer

> "The system’s automation reduces manual work, I also appreciate that the platform is highly customizable, which means it can be adapted to different industries and business models."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7002983)

LP

Liz P.

Owner

> "We are 7 people, and most employees have to switch between roles daily to accomplish their goals. When we reach out to NetSuite for help or suggestions, they do not treat the..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6282319)

Tony P.

CEO

> "Very positive when using for large organizations while integrating into multiple net suite products including mechanic analysis tools."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7097686)

KK

Kenny K.

Administrator

> "Performance issue specially dealing with large amount of data."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113769)

[View Reviews](https://www.capterra.com/p/135757/NetSuite/reviews/)

JH

Jason H.

Owner

> "Powerful Features: Users value the robust, all-in-one system that includes advanced invoicing, recurring billing, and..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7031409)

RJ

Rhonda J.

Office Manger

> "I do not like that it does not have a option to print a receipt or that you can't email receipt unless you pay extra..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102397)

AG

Alex G.

Owner

> "Money is directly deposited to my account with no problem usually within 1-2 days and the service provided and fees are..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7059133)

JK

Jennifer K.

Office Manager

> "I'm old fashioned and prefer calling in a customer issure rather than texting but I also did not take the time to look..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7086646)

AG

Alex G.

Owner

> "The machine is user friendly, and it automatically prints reports at the end of day for your production numbers."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7059133)

AK

Adam K.

COO

> "It all starts out well. But, it's very far from transparent and extremely shady with the fees and the pricing. If..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6540804)

RG

Ron G.

Owner

> "They do offer unparalleled options for card processing with transparent billing and information. "

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885853)

EW

Emma W.

Practice Administrator

> "We were also told batches would automatically close out at the end of each day, also not true."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061545)

BR

Brittney R.

Director of Revenue Cycle

> "Love that we have access to see all payments that are processed in a user-friendly portal. "

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102444)

LH

Lauren H.

CNP

> "I don't love that the cc processor cant be used unplugged but it is no biggie!"

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061605)

BC

Bijoy C.

Owner

> "Their platform feels more transparent, more merchant-friendly, and far better suited for real businesses—not just..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061539)

JS

Juan S.

CEO

> "Without a native sync, we’re stuck doing duplicate data entry and manual reconciliations."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885884)

SC

Sarah C.

Owner

> "It's important for our small business to save on business costs, Stax makes this possible"

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7033596)

GC

George C.

President

> "Integrating with shopify is difficult for business owners."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7036244)

BB

Brittney B.

Practice Manager

> "The ability to invoice clients and email them directly is so convenient."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7028165)

RS

Robert S.

Provider

> "I don't like that Stax is not able to integrate into our EHR system and we will now have to do more steps to take..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7008980)

TF

Tyler F.

CEO

> "Shop around, they are a little cheaper and really not much cheaper than Square their biggest competitor and Square at..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6697642)

EA

EMILY A.

Executive Administrative Asst

> "Even after providing the requested information, I was told that it could take 48-72 business hours for information to be..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885843)

KP

Kim P.

Owner

> "I always get a follow-email to see if there is anything else I need from her which is great because I usually forget to..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7057226)

JS

Juan S.

CEO

> "The one major drawback is the lack of a QuickBooks connection—adds unnecessary bookkeeping work."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885884)

DN

David N.

Director of Software Development

> "Particular praise for \[sensitive content hidden\], who not only got us to the point of operating with successful..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7014432)

RB

Rebecca B.

Administrative Assistant

> "Occasionally the lowest tier support can be less than stellar."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7103313)

SK

Syeda K.

Owner

> "It also has simple billing and reasonable fees compared to other terminals"

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7104601)

TF

Tyler F.

CEO

> "Their payments took 3-5 days to clear, customer service is not that good, and they always found every way they could to..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6697642)

EB

Edgar B.

Controller

> "We have no issue in regard to deposits, all transactions are accounted for."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102560)

AG

Alex G.

Owner

> "I get many calls to switch to competitors but have no reason to at this time."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7059133)

KH

Kaylani H.

Personal Trainer

> "I appreciate the automated payment method for clients that want to use it."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7049752)

IP

Irene P.

Office Manager

> "It took 1.5 months to get our accounts switched. "

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7028258)

BS

Barbara S.

Business Manager

> "There is virtually no learning curve and the performance and speed of the program is phenomenal."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7039196)

EW

Emma W.

Practice Administrator

> "Terrible process with poorly trained sales reps and customer service agents. "

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061545)

ML

Meadow L.

Finance and Accounting Specialist

> "Caleb did a great with assisting me today and was very friendly which made it a good experience and makes me feel..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7027248)

RJ

Rhonda J.

Office Manger

> "System is to old to hook up the our advanced wifi."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102397)

KP

Kim P.

Owner

> "I'm busy so when I find a service I can trust and not question their practices, I stick with them. "

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7057226)

CC

Crystal C.

General Manager

> "Processing can be slow, deposits up to 5 days til deposit clears from payments."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6659210)

DN

David N.

Director of Software Development

> "It has been a long and convoluted process to resolve all of our issues, but Stax Support has stuck with me, and resolved..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7014432)

TG

Tom G.

Owner

> "I’m frustrated that deposits are not always next business day."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102409)

BC

Bijoy C.

Owner

> "Highly recommended for anyone looking for a reliable, efficient, and well-supported payment solution."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061539)

AK

Adam K.

COO

> "We've never used Performance Analytics, we've never asked for it, and we've already gone through this once nad have..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6540804)

ES

Elisa S.

Administrative Assistant

> "I really appreciated how thorough \[sensitive content hidden\] (my Customer Support Specialist) was on our support call ."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7068388)

ME

Marianne E.

Accountant

> "We have had some unique problems that although we are told how to fix it, we get push back from the next person who..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7005193)

JE

JOSEPH E.

CFO

> "Simplicity, issues are rare, price seemed reasonable at first but moved from an untouchable rate to merely competitive..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7014371)

ES

Eric S.

Owner

> "Never could get a direct phone number to speak with someone through this whole incident, email only."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6846388)

GC

George C.

President

> "helped me find a solution and got me going in the right direction."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7036244)

JE

JOSEPH E.

CFO

> "Customer service is rarely necessary, but the few times we have needed assistance the results have been slow and..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7014371)

DK

Denise K.

Bookkeeper

> "We have had excellent sales reps and also you have an amazing support team that responds to our phone calls immediately"

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885871)

DC

Donnette C.

Finance Director

> "I called the number on a previous statement but that was not the number for customer service."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7002494)

TB

Twila B.

Office Manager

> "I like the fact that there is just one set monthly fee."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7118732)

KW

Kim W.

Owner

> "Very difficult changing bank accouts"

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102464)

MM

Maisa M.

CFO

> "Very easy to utilize and you can schedule payments which is really cool."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061527)

JS

Jaspreet S.

President

> "Support and leadership both have been disappointing ao far."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061579)

JK

Jennifer K.

Office Manager

> "He called me back very quickly and solved our problem all before we took our first payment!"

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7086646)

VR

Verified Reviewer

Chief Operating Officer

> "This has caused us to scramble to set up another payment processing system. If we were not in a position to have some..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___4944064)

ML

Meadow L.

Finance and Accounting Specialist

> "The convivence of reaching customer service is great."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7027248)

ES

Eric S.

Owner

> "The savings pale in comparison to the pain and heartache of dealing with them."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6846388)

KW

Kim W.

Owner

> "Love the cost associated with monthly use."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102464)

JS

Juan S.

CEO

> "Big drawback: it doesn’t connect to QuickBooks."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885884)

JB

Jason B.

Owner

> "I am enjoying the simplicity of cost structure. And the information available to me inside the software."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7014411)

AB

Adrienne B.

Office Manager

> "Sometimes these fees just show up out of nowhere."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885897)

JY

Jody Y.

Bookkeeper

> "The rate is way better than what we were paying before."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061535)

EM

Eric M.

Engineer

> "The application was pretty intensive, but I understnd why it is like that."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885985)

BB

Brittney B.

Practice Manager

> "I get quick solutions and support and the techs are always friendly and knowledgeable."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7028165)

AK

Adam K.

COO

> "They add these fees with little or no notice and wait for you to dispute them. "

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6540804)

BC

Bijoy C.

Owner

> "The approval process with Stax was incredibly smooth and refreshingly straightforward."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061539)

TF

Tyler F.

CEO

> "I never initially signed up for Stax Payments as they bought out the company I initally signed up with."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6697642)

JS

Juan S.

CEO

> "The dashboard is intuitive, support is responsive, and fees are clear."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885884)

VR

Verified Reviewer

Chief Operating Officer

> "This froze the majority of our collected funds, causing significant cash flow issues for our small business."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___4944064)

JS

Juan S.

CEO

> "After trying other processors, this one has been smoother and faster for daily operations."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885884)

JC

Jose C.

Owner

> "Unfortunately it seems like most card processing companies play by the same rules."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6677635)

BP

Bhargi P.

Accountant

> "Overall, my experience improved significantly once I was able to get assistance."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102969)

TF

Tyler F.

CEO

> "They nickel and dime and don't go to bat for you."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6697642)

CS

Chelcie S.

Vice President Treasurer Owner

> "I can literally just wait a few minutes and know that someone will email me back pretty quick with an answer to my..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7006914)

KO

Kevon O.

Admin

> "Customer support when you reach them is OK PCI‘s terrible."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6264028)

MC

Maria C.

Office Manager

> "My request was solved almost immediately."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7066683)

ES

Eric S.

Owner

> "Horrible customer service."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6846388)

VR

Verified Reviewer

Chief Operating Officer

> "We switched to Stax Payment in sometime in the Spring, attracted by their competitive rates and promising software. But..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___4944064)

TF

Tyler F.

CEO

> "You are cattle as a customer here. Why join them?"

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6697642)

KH

Kaylani H.

Personal Trainer

> "It was easy to sign up with and any issues I have called for they have been very responsive and friendly."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7049752)

AY

Allen Y.

CFO

> "Stay away from this unethical business. "

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6340336)

EB

Evin B.

Manager

> "Stax has made it easy to process payments and keep fees reasonable."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7002776)

JW

James W.

Manager

> "Their customer service sucks!"

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6677590)

[View Reviews](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

## User interface

4.22 (1,991)

4.04 (117)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

NetSuite

Top features

30/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Receipt Matching
-   Backup and Recovery
-   Billing Portal
-   Bulk Send
-   Client Management
-   Compliance Management
-   Contact Database
-   Contingency Billing
-   Credit Card Processing
-   Credit Note
-   Customizable Branding
-   Customizable Invoices
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Dunning Management
-   Duplicate Detection
-   Dynamic Pricing
-   Email Management
-   Event Logs
-   File Encryption
-   File Sharing
-   Financial Management
-   Fraud Detection
-   Generative AI
-   Hourly Billing
-   Invoice Creation
-   Invoice History
-   Invoice Processing
-   Master Data Management
-   Mobile Payments
-   Multi-Currency
-   Multi-Language
-   Online Invoicing
-   Payment Processing
-   Process/Workflow Automation
-   Project Billing
-   Projections
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Reminders

[See all features](https://www.capterra.com/p/135757/NetSuite/#features)

Stax

18/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Receipt Matching
-   Backup and Recovery
-   Billing Portal
-   Bulk Send
-   Client Management
-   Compliance Management
-   Contact Database
-   Contingency Billing
-   Credit Card Processing
-   Credit Note
-   Customizable Branding
-   Customizable Invoices
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Dunning Management
-   Duplicate Detection
-   Dynamic Pricing
-   Email Management
-   Event Logs
-   File Encryption
-   File Sharing
-   Financial Management
-   Fraud Detection
-   Generative AI
-   Hourly Billing
-   Invoice Creation
-   Invoice History
-   Invoice Processing
-   Master Data Management
-   Mobile Payments
-   Multi-Currency
-   Multi-Language
-   Online Invoicing
-   Payment Processing
-   Process/Workflow Automation
-   Project Billing
-   Projections
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Reminders

[See all features](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#features)

### Recognition

No recognitions have been awarded to NetSuite

No recognitions have been awarded to Stax

### Deployment & support

NetSuite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Stax

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

NetSuite

-   By Oracle
-   Located in United States
-   Founded in 1977

Stax

-   By Fattmerchant
-   Located in United States
-   Founded in 2014

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[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.22 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

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$2210/year

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[Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.04 (117)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

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4.1

Features

4.6

4.2

Ease of Use

4.7

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[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.22 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

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Features

4.3

4.0

Ease of Use

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[Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.04 (117)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

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$99/month

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Features

4.5

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4.5

[View full comparison](https://www.capterra.com/compare/123889-157492/Stripe-vs-Fattmerchant-Payments-Online)

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.22 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

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Price

$1922/year

4.2

Features

4.3

4.0

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/135757-212058/NetSuite-vs-QuickBooks-Desktop-Pro)

[Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.04 (117)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

vs

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.67 (2,670)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

$99/month

Price

Contact vendor for pricing

4.1

Features

4.6

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/157492-170278/Fattmerchant-Payments-Online-vs-Square-Payments-Processing)

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.22 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.21 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Contact vendor for pricing

Price

$31.1/month

4.2

Features

4.2

4.0

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-135757/Odoo-vs-NetSuite)

[Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.04 (117)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

vs

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,018)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

$99/month

Price

$0/month

4.1

Features

4.5

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/157492-275802/Fattmerchant-Payments-Online-vs-Square-Point-of-Sale)

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.22 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

vs

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)[4.26 (606)](https://www.capterra.com/p/76/Intacct/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.2

4.0

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76-135757/Intacct-vs-NetSuite)

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.22 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

vs

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[4.43 (1,037)](https://www.capterra.com/p/189398/QuickBooks-Online/reviews/)

Contact vendor for pricing

Price

$235/month

4.2

Features

4.4

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/135757-189398/NetSuite-vs-QuickBooks-Online)