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From pre-revenue startups to mid-size organizations, fast-growing businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance.
Retail Mobile Repair
My overall experience was very good this up. And the software is very useful and can give you all the desired information on the click of a button.
Also, too many unexpected error messages and error messages that misrepresent the actual problem. These force us to google for answers.
With hundreds of employees using Netsuite in my company, being able to save certain searches for exactly what I am looking for is extremely convenient and awesome.
They will lie and they will trick you and mislead you. One of the most unprofessional teams I have every worked with.
I like the consolidation ability for multiple subsidaries. I like the revenue recognition module.
They barely speak English—incorrect setup caused us much lost revenues and frustrated, burned-out employees. Never believe Netsuite reps who say implementation can be done in 3 months.
It was free because of non profit. I believe the owner of Oracle's wife likes tot help nonprofits so they reached out to us and we are interested.
The implementation has been extremely frustrating and disappointing.
The Bluefin integration has been great and at a lower cost than other solutions. Customization and the Qpop are used daily and great features.
I believe not having the ability to take a CC payment on Invoices is crazy. This is a terribly inconvenient for locations that have large clients in their market space that want to pickup and pay.
Very user friendly and easy to implement in a growing organization. Fantastic ticketing system.
This is terrible from an overbite perspective. I understand if they stay listed for an admin, but not staff level.
Overall experience has been wonderful, this software is easy to use and quick. I have not had any issues using this software at all.
It is incredibly infuriating having to type something in 6 times before it finally comes up because RepairQ deletes half your work. It feels like you are constantly fighting it.
Awesome back end: inventory management, reporting, attendance tracking, integrations. Customer support came in clutch for me on New Years Eve of all days and I appreciate that.
RepairQ has your back and will make an incredibly long awkward silence while you login and try to search for their ticket. Second, inventory searching for attaching parts to tickets is very glitchy.
Svetlana: I'm Svetlana and I'm the executive director of an organization that has a staff of three. I would recommend NetSuite and give it a five star rating. For NetSuite we used a manual process, mostly spreadsheets, and Excel. That was very cumbersome and time-consuming. So NetSuite consolidated all of our data, keeping record tracking processes into one place and made it a lot cleaner and a lot smoother for us. NetSuite was a great option for us because they have a pro bono program and is a not-for-profit organization that appealed to us right off the bat. Being a user now for 11 years, we have found so many other reasons to continue to use NetSuite, they've been wonderful to us. Getting started with NetSuite took a little bit of a learning curve. It was definitely for someone with a background in IT or databases, but once we got going and figured out how to implement the system, continuing to use it and learn with the system, they give you all the right tools to grow and learn. So although it was a difficult learning curve, it's paid off in the end. If you're considering getting NetSuite, make sure that you have someone designated for the implementation process and map out how you plan on using the software. Have at least an idea of what types of things you're going to be using it for because it will make things smoother and easier down the road. But also don't feel like you have to know everything. The team is wonderful and they do help you along the way. So if it looks like a good fit for you, I say, go for it.
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