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NetSuite vs SumUp: Which is a better fit?

Updated on December 4th, 2024
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Summary
Key features rated by users
Features selected based on 15,721 reviews from Billing and Invoicing users.
% Fit
Not enough reviews
Feature ratings
Invoice Creation
4.4
Client Management
3.3
Invoice Processing
4.1
Payment Processing
4.4
Online Invoicing
4.3
% Fit
Missing features
Not enough reviews
Feature ratings
Invoice Creation
5.0
Client Management
NA
Invoice Processing
--
Payment Processing
4.2
Online Invoicing
--
User satisfaction
4.2
User reviews1,655
Ease of use
3.9
Functionality
4.1
Value for money
3.8
Customer support
3.8
4.5
User reviews1,437
Ease of use
4.6
Functionality
4.4
Value for money
4.4
Customer support
4.4
Price starts from
--
Yearly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

From pre-revenue startups to small and mid-size organizations, fast-growing businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance.

Retail, QSR, Cafes, Bakeries, Delis, Salons and Spas

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Svetlana I
Executive Director
5.0

Svetlana: I'm Svetlana and I'm the executive director of an organization that has a staff of three. I would recommend NetSuite and give it a five star rating. For NetSuite we used a manual process, mostly spreadsheets, and Excel. That was very cumbersome and time-consuming. So NetSuite consolidated all of our data, keeping record tracking processes into one place and made it a lot cleaner and a lot smoother for us. NetSuite was a great option for us because they have a pro bono program and is a not-for-profit organization that appealed to us right off the bat. Being a user now for 11 years, we have found so many other reasons to continue to use NetSuite, they've been wonderful to us. Getting started with NetSuite took a little bit of a learning curve. It was definitely for someone with a background in IT or databases, but once we got going and figured out how to implement the system, continuing to use it and learn with the system, they give you all the right tools to grow and learn. So although it was a difficult learning curve, it's paid off in the end. If you're considering getting NetSuite, make sure that you have someone designated for the implementation process and map out how you plan on using the software. Have at least an idea of what types of things you're going to be using it for because it will make things smoother and easier down the road. But also don't feel like you have to know everything. The team is wonderful and they do help you along the way. So if it looks like a good fit for you, I say, go for it.

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Michael O
President
4.0

Michael: Hi, this is Michael I'm president of a tour company, I give FiveStars four stars. For more reviews like this click down below. Before I found FiveStars I was using Square, Square Payments, as my onsite payment processor, and it worked okay, I thought it was a little bit limited in its functionality, but the one thing I didn't like about it is you it didn't have a rewards or a promotional aspect to it. I chose FiveStars basically because I saw the great opportunity in marketing directly to my customers, gathering phone numbers, and setting up a reward/marketing promotion program with FiveStars that I couldn't ease with my previous application. It was real easy to onboard FiveStars, the websites really good, the apps really intuitive, and they also have really good support available on the website, so I really didn't have any problem onboarding. I think it'd be easy for anybody. I would recommend anybody considering FiveStars to go ahead and give it a try, it's risk free, and it's just really an invaluable tool as far as gaining customer phone numbers and emails, and it's a great marketing tool for a small business, basically.

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View all video reviews
User interface
135757 video thumbnail}
1 Video
170673 video thumbnail}
1 Video
135757
2 screenshots
170673
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Accounting Integration
207
Important
Activity Dashboard
388
Important

NetSuite

Top Features
12/50
  • Accounting Integration
  • Backup and Recovery
  • Billing Portal
  • Bulk Send
  • Client Management
  • Contact Database
  • Contingency Billing
  • Credit Card Processing
  • Credit Note
  • Customizable Branding
  • Customizable Invoices
  • Customizable Templates
  • Dunning Management
  • Dynamic Pricing
  • Email Management
  • Event Logs
  • File Encryption
  • File Sharing
  • Hourly Billing
  • Invoice Creation
  • Invoice History
  • Master Data Management
  • Mobile Payments
  • Multi-Language
  • Online Invoicing
  • Payment Processing
  • Process/Workflow Automation
  • Project Billing
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real-Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Tax Calculation
  • Time & Expense Tracking
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Compliance Management
  • Customizable Reports
  • Document Management
  • Financial Management
  • Fraud Detection
  • Invoice Processing
  • Multi-Currency
  • Real-Time Data
  • Third-Party Integrations
See All features
Hide Billing and Invoicing Software Features -

SumUp

6/50
Show Billing and Invoicing Software Features +
NetSuite
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SumUp
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
NetSuite
  • By Oracle
  • Located in United States
  • Founded in 1977
SumUp
  • By SumUp
  • Located in Brazil
  • Founded in 2012
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