# Compare NetSuite vs SumUp 2026 | Capterra > Unsure of what to choose? Check Capterra to compare NetSuite and SumUp based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/135757-170673/NetSuite-vs-SumUp-Air --- # NetSuite vs SumUp Features and Cost Comparison Last updated April 6th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NetSuiteSumUp2/4 selected [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/) [SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[4.5 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/) [## NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4 Customer Service 3.8 Reviews Sentiment Based on [2,003 reviews](#user-reviews) Positive 1,702 Neutral 206 Negative 95 [## SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[4.5 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/) Starting Price $99.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [1,470 reviews](#user-reviews) Positive 1,295 Neutral 83 Negative 92 ## Summary * * * Key features rated by users Features selected based on 15,001 reviews from billing and invoicing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit High performer Feature ratings Invoice Creation 4.4 Invoice Processing 4.3 Credit Card Processing 4.3 Payment Processing 4.5 Quotes/Estimates 4.5 60%Fit Missing features Not enough reviews Feature ratings Invoice Creation 4.3 Invoice Processing \-- Credit Card Processing 3.9 Payment Processing 4.1 Quotes/Estimates NA User satisfaction User satisfaction 4.2 User reviews[2,003](https://www.capterra.com/p/135757/NetSuite/reviews/) Ease of use 4.0 Functionality 4.2 Value for money 3.9 Customer support 3.8 User satisfaction 4.5 User reviews[1,470](https://www.capterra.com/p/170673/SumUp-Air/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.3 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from $99Flat Rate, Per Month - Free version - Free trial Best for Best for From pre-revenue startups to mid-size organizations, businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance. Best for SumUp is used by coffee shops, tea houses, dessert and bakery establishments, fast casual restaurants, boutiques, barbershops, salons, and retail stores. ## User reviews Pros & cons MM Michael M. Netsuite Administrator > "It allows me to tailor solutions to specific business needs, streamline workflows, and build scalable systems that truly support operational efficiency." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116904) PFS Paul Fabian S. Web Deisngner, Developer. > "This limitation reduces efficiency in space planning and order packing, requiring workarounds that add time and complexity to daily operations." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982) SY Sadanandarao Y. NetSuite developer > "Furthermore, the ability to create custom records and fields without complex database management ensures the system scales effortlessly with evolving business requirements." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826) JC Jasmine C. Accountant > "Probably struggling with the fixed assets - when we get errors that come back but not specific detail and have to create support cases to fix eg depreciation record does not exist" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116918) SP Sonu P. Systems Analyst > "It’s a powerful and reliable platform that streamlines business operations, especially in finance and data management. While there is a learning curve and occasional system..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746) TD Tasman D. Finance Manager > "At the current time our primary issue is system performance. Although we have reviewed the scripting and workflows and upgraded to 5 processors there still seems to be delays in simple..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116933) GW George W. Information Manger > "I’ve leveraged NetSuite’s customization capabilities, including custom fields and saved searches, to tailor the platform to business needs and help teams move away from outside tools..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) BN Bill N. Senior Accountant > "Creating saved searches is not very intuitive at times, it can be very difficult to find fields as there are several similar named fields." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116895) PFS Paul Fabian S. Web Deisngner, Developer. > "It scales well as your business grows, provides real-time visibility across departments, and offers extensive customization options to match complex workflows." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982) AH Adam H. Dir. IT Program Management > "The inability to communicate within the software via a 'chatter' type functionality. While we could leave notes and comments, there wasn't a way to tag users/groups without BluChat..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6841820) SS Shailen S. Accounting Manager > "Real-time multi-entity reporting, seamless consolidation, and scalable automation that streamlines close and improves accuracy across finance processes." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122127) JD Jhonny D. Senior IT Manager > "In multi-location inventory transfers there are times when the systems fail to synchronise for a while thus giving an appearance of wrong balance of stock at certain locations." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6775299) GW George W. Information Manger > "I also appreciated the ability to create custom fields, which allowed us to capture the specific data points that matter most to the business and tailor the system to our unique needs." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) BG Bevan G. Finance Business Partner > "Ability to access the data via reports and searches is somewhat limited which leads to confusion and frustration." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116946) NK Nikunj K. Production and systems engineer > "Users also love its scalability; the "OneWorld" feature handles multi-subsidiary, multi-currency, and global tax needs seamlessly as a company grows. Because it is cloud-native, you..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760) AW Archie W. Finance Manager > "The complex customization and high subscription costs can make scaling feel like a constant hurdle." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122118) WX Wei X. Senior financial accountant > "It provides strong financial reporting and good visibility into business data. Once users become familiar with the system, it greatly improves efficiency and helps manage company..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113734) RR Rizvi R. Financial Controller > "Integration issues and slow report performance and the built-in reports are not very useful or informative." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114422) CM Christopher M. Director > "I like NetSuite because it brings finance, operations, and reporting into one \*\*cloud-based\*\* platform, so I always have real-time visibility without wrestling with silos or on‑premise..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122351) SL Shahar L. Business Application Manager > "Creating suite scripts requires development knowledge, i.e. Java script and knowledge of Suite Script configuration. Since this is not accessible to all organization inhouse, this..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6426746) OS Ogi S. Account Payable > "I’ve mainly used it for accounts payable, reconciliations, and reviewing financial data, and it has handled these tasks reliably." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) EM Evelyn M. Senior Accountant > "Customization and reporting often require technical expertise, and support response quality can be inconsistent." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116876) VR Verified Reviewer Lead Applications Development > "As a developer, I have worked extensively with SuiteScript, workflows, and integrations to automate billing, manage large volumes of financial transactions, and connect NetSuite with..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113754) VR Verified Reviewer Operations and Logistics Coordinator > "Can be complex to navigate, and implementation and ongoing customization require significant time and cost." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7089219) GZ Grace Z. Financial controller > "For example it can pick up memo of electricity bill, it allowed us to allocate expenses to correct period, improved forecast and budget process." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117599) SB Stephan B. Digital Marketing Manager > "The UI is extremely outdated, the browser compatibility is limited, and input fields exhibit odd behaviors such as defaulting to random values or counterintuitive keyboard navigation..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6654928) DC Dirk C. ERP administrator > "It brings financials, inventory, and operations together in one unified platform, giving you real-time visibility across the business." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116902) KZ Ke Z. Senior Accountant > "In addition, some reports and workflows are not very intuitive to set up, which can slow down daily operations." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) PJ Praveen J. ICT BUSINESS ANALYST > "You can manage financials, inventory, orders, and customers without jumping between different systems, which makes processes much smoother and more reliable." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815) YH Yael H. Corporate Controller > "Billing schedules are very challenging- for example quarterly billing for 2 years and for 1 year requires 2 different billing schedules, the system can only divide the quantity for non..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6427290) KY Keson Y. Accountant > "I especially value its real-time reporting and dashboard capabilities, as they support faster decision-making and better visibility across the business." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869) PLC Pepukai Loyd C. Senior Global AR Assistant > "The interface is not always intuitive, and it often takes time and proper training to fully understand how to navigate and use all its features effectively." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) NK Nikunj K. Production and systems engineer > "NetSuite’s biggest "pro" is its unified database, which creates a single source of truth across finance, CRM, and inventory." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760) ES Edward S. Statutory and Regulatory Reporting Specialist > "Can be slow at times to run larger reports. If trying to see data across the whole organization, this can be considerable." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113755) OS Ogi S. Account Payable > "What I like most about NetSuite is that it keeps financial and operational data in one place, which makes it easier to follow transactions from start to finish." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) MT Mark T. Group Financial Controller > "The Fixed Asset module is slow and clunky and lacks certain reports that auditors would expect." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122132) OS Ogi S. Account Payable > "Over time, I’ve become more comfortable with features like saved searches and reporting, which help me work more efficiently and keep track of outstanding items or exceptions." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) NJ Nicolas J. FPA manager > "Implementation times and cost , for every feature being behind a paywall or additional licensing hard to asses from the start" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113849) AG Andres G. BUSSINES ADMINISTRATION > "The real-time reporting and data visibility are especially valuable for decision-making. Although there is a learning curve at the beginning, once you become familiar with the system,..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847) VR Verified Reviewer Product owner > "biggest downsides are cost, complexity, and the effort required for implementation and customization" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7104180) LA Leandro A. Senior Accountant > "NetSuite offers strong integration, real-time data visibility, and scalable workflows. And the Netsuite Next will bring lots of benefits." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7121811) LA Linda A. Staff Accountant > "The initial implementation and ongoing licensing fees are quite high, which can be a significant burden for smaller organizations." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7052245) JV James V. It Support Officer > "NetSuite provides a centralized system where financials, jobs, and operational data can all be managed in one place." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113840) VR Vanesa R. Global Accounts Payable Manager > "The price is quite high if you want to get the full functionality of the system. And sometimes it is a bit difficult to find how the work" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122216) LF Lloyd F. Director > "The way that Oracle netsuite have embraced AI to turbo charge its operation. And enable users to become more intelligent about the date they are using in less time" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122349) AH Ashley H. Managing Director > "From the outset, the implementation of NetSuite was handled incorrectly, causing significant disruptions to our business operations. Whenever we encountered an issue, the standard..." [See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6351695) PLC Pepukai Loyd C. Senior Global AR Assistant > "What I liked most about NetSuite is its ability to centralize all key business functions into one unified, cloud-based system." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) LF Lachlan F. GM of Finance > "In recent time we have occassionaly encountered issues with speed of loading pages, which is impacting productivity" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114435) TZ Teresa Z. FC > "What I like the most about NetSuite is its innovative AI technology, which could significantly reduce the amount of manual work involved within the business" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116877) MK Mack K. COO > "Then on the item receipt, we can't see the total dollar value per line so the guys are constantly receiving parts at the wrong dollar value, making AP's job really difficult. And since..." [See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6403782) KY Keson Y. Accountant > "Overall, NetSuite stands out for its ability to streamline processes, strengthen financial oversight, and support scalable growth in a practical, user-friendly way." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869) LO Lori O. Controller > "The customization that needed to happen to fit NetSuite into our current work processes and the transferring of data from our QB system to NetSuite was not smooth due to going live..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6476831) CR Callie R. Finance Manager > "From enhanced efficiency, a reduction of errors, and a consolidation of numerous data sources into one, this has drastically improved our scalability as we take that step from a..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6811136) AH Ahmad H. Finance manager > "Prices and the customer service if we are on the normal one we will never have enogh answer and its always short" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093163) KF Kat F. Admin > "combines accounting, CRM, inventory, e-commerce, and more in one unified platform, Robust dashboards and analytics for better decision-making" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6817718) GA Gabby A. Business Analyst > "Sometimes system can be slow especially on the payroll mode due to having many scripts." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113819) SY Sadanandarao Y. NetSuite developer > "It is a powerful tool for any organization that requires a scalable, cloud-native ERP to centralize its operations and technical stack." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826) NC Nissam C. ERP Consultant > "NetSuite can be expensive, complex to customize, slow at times, and requires training to use effectively." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093156) AG Andres G. BUSSINES ADMINISTRATION > "It’s a robust and comprehensive platform that helps streamline financial and operational processes within a single system." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847) SB Stephen B. Accountant > "Works well for most aspects but FSM lets it down and is time consuming to manage with rubbish data." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116899) LA Linda A. Staff Accountant > "The ability to customize dashboards and reports is excellent, and the core features like invoicing work very well." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7052245) SP Sonu P. Systems Analyst > "The system has a learning curve, and the interface can feel outdated at times." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746) AS Anastasia S. Accounting Manager > "What I like most about NetSuite is its all-in-one structure—financials, reporting, and operations in one place." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116917) RR Rasilkrishnan R. Master Data Manager > "This makes issue in our system my duplicate creation of records." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116977) GW George W. Information Manger > "I started on the operations side as an end user, which gave me a ground-level understanding of how the system supports day-to-day business processes." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) FN Fiona N. CFO > "The lack of flexibility to build management reports to requirements." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116937) HV Hernan V. CFO > "It provides the right tools, realiable data in real time that allow to take strategic decisions with less margin error." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7094715) EA Erwin A. Senior Financial Controller > "No module for property and real estate, hospitality, property management aren’t as available." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116903) KZ Ke Z. Senior Accountant > "Having financials, CRM, inventory, and reporting connected in real time makes operations far more efficient and reduces manual work." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) PLC Pepukai Loyd C. Senior Global AR Assistant > "The implementation process can also be lengthy and resource-intensive for businesses without dedicated IT support." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) CTB Connor T. B. Financial Operations Manager > "I’m particularly fond of the real-time reporting the ability to quickly retrieve financial and operational data enables me to make quicker, better decisions,” he says, “Without having..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6794548) ES Ekadashi S. Administrative Assistant > "We used to have a customized item to insert multiple serial numbers in one go but now I have to do it one by one because the customization went away and we do not want to keep paying..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6577886) KZ Ke Z. Senior Accountant > "I also appreciate its cloud-based accessibility, which allows teams to collaborate from anywhere without complicated infrastructure." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) PLC Pepukai Loyd C. Senior Global AR Assistant > "Another downside is that certain tasks may take more steps than expected, which can slow down productivity." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) PLC Pepukai Loyd C. Senior Global AR Assistant > "Beyond that, I appreciate how everything is integrated into one system, which makes managing financials, customers, and operations much more efficient." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) PJ Praveen J. ICT BUSINESS ANALYST > "Performance can be inconsistent at times, especially during large data loads." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815) SP Sonu P. Systems Analyst > "NetSuite provides strong value by combining multiple business functions into one platform, reducing the need for separate tools." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746) CP Carolina P. Procurement Director > "I don't understand Why only at this type of events is that the clients undertand all the features and actualizations" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7094733) PJ Praveen J. ICT BUSINESS ANALYST > "It’s a powerful system that brings multiple business functions together, which has helped streamline operations and improve efficiency." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815) NC Nick C. Director of Support and Technology > "While it's very customizable, the interface itself is cumbersome, non-intuitive, and essentially requires an architect who is fully trained in Netsuite to get the most from it. If you..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6563964) [View Reviews](https://www.capterra.com/p/135757/NetSuite/reviews/) Shaun D. Proprietor > "It was really easy to get started with Sumup, the first card reader I bought was the Sumup air, the battery lasts ages..." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___7012753) KV Karen V. Owner, instructor > "The last of customer support not only has cost me several thousand in lost transactions, but has caused me migraines..." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6861675) AM Anna M. Owner, designer, webdeveloper > "Now it has and I think it’s great tool, especially when most of the transaction you’re doing is using your mobile..." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6884417) KV Karen V. Owner, instructor > "You have to argue with an AI to get to a human, and then the simplest of questions that could be soryed in a 5 minute..." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6861675) AFS Ahmad Farhad S. Vice President > "I use FiveStars for our business weekly and monthly newsletters, reward programs, referral programs, and survey forms..." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6056209) KV Karen V. Owner, instructor > "Often the people don't understand the problem, and give information that has nothing at all to do with the issue. ..." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6861675) FY Frusquin Y. Project Manager > "Loyalty programs allow businesses to collect data on customer purchasing preferences and habits, providing thus..." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6049563) FD Francesco D. CEO > "Its support is valid if you have commonly adressable issues, but if you have a specific need or problem to be solved..." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6503852) EU Elzbieta U. Owner > "You can collect cash too which makes it easier to keep track of your daily sales" [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6495551) KV Karen V. Owner, instructor > "Several times this year I have had machine and app issues to where I couldn't take payments via card." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6861675) AM Anna M. Owner, designer, webdeveloper > "Its simplicity and intuitiveness is a strong plus." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6884417) AM Anna M. Owner, designer, webdeveloper > "I couldn’t find any form of integration with Klarna or Clearpay unfortunately." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6884417) VR Verified Reviewer Owner > "The ideal solution for taking payment in a flexible way." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6595659) MR Michael R. Owner and founder > "it appears each department, does not speak to each other creating more problems for users." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6593855) RW Rhiannon W. Childminder > "I love that sum uo os perfect for snall business and mobile too!" [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6750231) MM Michael M. Builder > "The harm done to my reputation and the financial loss is devastating, and SumUp Bank’s refusal to provide any..." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6761307) FY Frusquin Y. Project Manager > "Loyalty programs strengthen the relationship between customers and the company, enticing customers to return to enjoy..." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6049563) BT Brian T. IT Administrator > "very negative. when there are so many competitors to chose from there is no reason to ever use sumup" [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6780460) SL Shaun L. Co owner > "Ease of use, stable and the added bonus of a sim installed for external use." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6472645) VR Verified Reviewer Owner > "Terrible UI usability, with frequent bugs" [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6712064) RA Rebecca A. Owner > "For the few first weeks I didn't have any issues." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___7010602) SP Stacey P. Locksmith > "Can be temperamental, sometimes there's a delay in getting it started" [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6588765) KK Khaled K. Admin > "Easy to use and setup, payment terminals are paperless and not expensive." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6490694) VN Vy N. Owner > "Not a huge problem since it will ask you to confirm whether the ID number is correct before you proceed, just a bit..." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4944400) RW Rhiannon W. Childminder > "Really simple and pleasant to use for my snall mobile business." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6750231) SA Sanchita A. HR > "Does not work with some kind of transactions" [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6587767) KV Karen V. Owner, instructor > "One person was very good and very helpful and understanding. " [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6861675) MR Michael R. Owner and founder > "Extremely poor communication and poor technical support." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6593855) PP Perla P. CEO > "Cheap options to buy equipment and also easy to contact" [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6693674) SF Stuart F. IT Lead > "Ridiculous. If you are a small business, please don't choose SumUp." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6750017) LQ Lourdes Q. Wellness Coach > "We have used SumUP for a while, and it really made our lives easier." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6473783) VR Verified Reviewer Student in Industrial Maintenance > "I found that the cost of FiveStars was quite high for a small business like mine, especially when you take into..." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4596402) VP Victoria P. Administrator > "SumUp is so easy to use, you can begin to take payments immediately!" [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6570310) EK Edmond K. Director > "Sumup are holding back £20,000 + of our funds for no reason without giving any reason" [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6195036) LQ Lourdes Q. Wellness Coach > "They have great customer service and support." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6473783) LB Ludo B. CEO > "often it works but sometime it's so long to do a payment with a client, loading, disconnection, error, no..." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4360195) TK Timea K. Account Planner > "Made my life a lot easier." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6576498) HV Hendrik V. Iwner > "Must have a phone signal to be able to use it. If your phone dies or loses signal you can’t accept payments" [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3609024) DK Denise K. Director > "All good never had any problems the support team very helpful" [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6467806) AK Anais K. Trainer > "Creating products in the app is not clear : I did it but I could'nt find how to select them when the client wants to..." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3464948) EB Emma B. recruitment consultant > "great product easy to use. " [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6657381) KW Karen W. Boss > "Zero customer support." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6044593) EU Elzbieta U. Owner > "Easy to set up and use." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6495551) TS Teresa S. Therapist > "There is no user guide to let you know how the gift cards work, and it’s a bit fiddly." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3822609) EB Emma B. recruitment consultant > "great easy product to use having the app or the car reader" [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6657381) CQ Caitlin Q. Full-time Student > "It can be annoying to receive a lot of push notifications daily." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3544056) AK Amanda K. Owner > "Easy to set up, use and no ongoing costs" [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6431756) Vasilis A. team manager > "The app is little confused and sometimes in my device lagged" [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4339374) EF Emma F. Florist > "I really like the system and how easy it is to use" [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6762448) DB Dave B. Vice chair > "I don’t think there are any issues I’ve had yet, other then the inability to have several logins to manage a company..." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2803472) ST Samantha T. Graphic Designer > "Very good, would recommend to anyone as it is so easy to use" [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6589671) Ashley W. IT Technician > "There’s literally nothing I don’t like about this software it’s great in all aspects and never once have had an issue" [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3579173) KN Kendrick N. Owner > "I am able to take payments cash or card." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6046711) SL Savannah L. Owner > "It can be easily abused by the customers to consistently get free discounts by just waiting a little longer to come in." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2814729) SH Sal H. Manager > "Just the fact that there's programs out there that keep having a customer come back to stack up points from purchases...." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3607895) JP Johnny P. Owner > "Everything the worst company ever I have used disgusting customer service" [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4514636) HA Helen A. Procurement > "As a customer, I love using loyalty program and love having this app on my phone vs having to get paper cards from..." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4333003) AK Anita K. Resource Group Leader > "It disappears and also it is not clear when an offer has been used." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3368103) JG Joanna G. Hotel Posta > "I like that Fivestars focus on environmental issues" [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___6031065) CM Carlos M. Owner > "I was with this company for around a year, it didn’t work for me, the equipment was never working, always turning off..." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2149137) VN Vy N. Owner > "The physical SumUp is sleek and looks good on display." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4944400) LR LYNN R. owner > "Too expensive for what we are getting out of it." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2857639) DB DeAndre B. Marketing and Development Coordinator > "You can also do reviews and ratings through this application which is nice, however we don't need/ use that feature." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3603104) SJ Steve J. IT Manager > "Trying to keep customers coming back by offering rewards and to be able to earn new business but it just didn't work..." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2223950) HL Heather L. Owner > "The fact that one can be rewarded just for visiting a store or restaurant or any other place of business for that..." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3724726) SY Shun Y. Sr. IT Analyst > "However, some users found it confusing. As it is the same name (Fivestars) for all the business joined, many users..." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2367427) PF Peter F. Director > "It has made processing payments very easy" [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___5082012) LR LYNN R. owner > "Can't afford any other services out of it." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2857639) VN Vy N. Owner > "Inexpensive and good value for even small traders." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4944400) TR Teri R. CEO > "I have now spent nearly 20 minutes on hold waiting to cancel my account and still they have not canceled it." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2646749) AS Adina S. Co-owner of auto repair shop > "I love being a customer and earning rewards and as a vendor it gives us a chance to offer rewards to our customers as..." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3633836) CM Carlos M. Owner > "So i canceled, I didn’t had a contract at that time already, then, a month later I get hit with a 1200 hundred..." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2149137) CQ Caitlin Q. Full-time Student > "I like that it doesn’t send a lot of text notifications like other companies and apps." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___3544056) SJ Steve J. IT Manager > "After using it for a about 6 months, we decided it was more expensive to upkeep than what we got in return." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2223950) LB Ludo B. CEO > "A great way to accept credit card payment with my shop when it's working." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4360195) KD Kylie D. Manager > "Sometimes this app has crashed and it’s frustrating." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2425253) HA Helen A. Procurement > "It works well and sometimes send me additional rewards to motivate me to visit vendors again." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4333003) SW Shameem W. Manager > "kind of clunk and not su end user friendly" [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2222688) LA LeAnne A. Monitor tech > "It helps with customers rewards profile." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___4318867) TR Teri R. CEO > "WARNING do not sign up." [See full review](https://www.capterra.com/p/170673/SumUp-Air/#Capterra___2646749) [View Reviews](https://www.capterra.com/p/170673/SumUp-Air/reviews/) ## User interface 4.23 (2,003) 4.46 (1,470) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting Integration 207 Important Activity Dashboard 150 Important AI Copilot 120 Important NetSuite Top features 30/50 - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Automated Receipt Matching - Backup and Recovery - Billing Portal - Bulk Send - Client Management - Compliance Management - Contact Database - Contingency Billing - Credit Card Processing - Credit Note - Customizable Branding - Customizable Invoices - Customizable Reports - Customizable Templates - Document Management - Dunning Management - Duplicate Detection - Dynamic Pricing - Email Management - Event Logs - File Encryption - File Sharing - Financial Management - Fraud Detection - Generative AI - Hourly Billing - Invoice Creation - Invoice History - Invoice Processing - Master Data Management - Mobile Payments - Multi-Currency - Multi-Language - Online Invoicing - Payment Processing - Process/Workflow Automation - Project Billing - Projections - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Recurring/Subscription Billing - Reminders [See all features](https://www.capterra.com/p/135757/NetSuite/#features) SumUp 22/50 - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Automated Receipt Matching - Backup and Recovery - Billing Portal - Bulk Send - Client Management - Compliance Management - Contact Database - Contingency Billing - Credit Card Processing - Credit Note - Customizable Branding - Customizable Invoices - Customizable Reports - Customizable Templates - Document Management - Dunning Management - Duplicate Detection - Dynamic Pricing - Email Management - Event Logs - File Encryption - File Sharing - Financial Management - Fraud Detection - Generative AI - Hourly Billing - Invoice Creation - Invoice History - Invoice Processing - Master Data Management - Mobile Payments - Multi-Currency - Multi-Language - Online Invoicing - Payment Processing - Process/Workflow Automation - Project Billing - Projections - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Recurring/Subscription Billing - Reminders [See all features](https://www.capterra.com/p/170673/SumUp-Air/#features) ### Recognition No recognitions have been awarded to NetSuite No recognitions have been awarded to SumUp ### Deployment & support NetSuite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SumUp Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details NetSuite - By Oracle - Located in United States - Founded in 1977 SumUp - By SumUp - Located in Brazil - Founded in 2012 ## Popular Comparisons [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,391)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Contact vendor for pricing Price $38/month 4.2 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/135757-190778/NetSuite-vs-QuickBooks-Online) [SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[4.46 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(9,270)](https://www.capterra.com/p/222572/Venmo-/reviews/) $99/month Price Contact vendor for pricing 4.4 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/170673-222572/SumUp-Air-vs-Venmo-) [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/) vs [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,273)](https://www.capterra.com/p/120109/Xero/reviews/) Contact vendor for pricing Price $25/month 4.2 Features 4.3 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/120109-135757/Xero-vs-NetSuite) [SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[4.46 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/) vs [Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,309)](https://www.capterra.com/p/123889/Stripe/reviews/) $99/month Price Contact vendor for pricing 4.4 Features 4.5 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/123889-170673/Stripe-vs-SumUp-Air) [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/) vs [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[4.37 (2,551)](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/reviews/) Contact vendor for pricing Price $1922/year 4.2 Features 4.3 4.0 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135757-212058/NetSuite-vs-QuickBooks-Desktop-Pro) [SumUp](https://www.capterra.com/p/170673/SumUp-Air/)[4.46 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/) vs [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.67 (2,672)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/) $99/month Price Contact vendor for pricing 4.4 Features 4.6 4.5 Ease of Use 4.7 [View full 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