# Compare NetSuite vs Razorpay 2026 | Capterra > Unsure of what to choose? Check Capterra to compare NetSuite and Razorpay based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/135757-179263/NetSuite-vs-Razorpay --- # NetSuite vs Razorpay Features and Cost Comparison Last updated May 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NetSuiteRazorpay2/4 selected [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,038)](https://www.capterra.com/p/135757/NetSuite/reviews/) [Razorpay](https://www.capterra.com/p/179263/Razorpay/)[3.6 (112)](https://www.capterra.com/p/179263/Razorpay/reviews/) [## NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,038)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4 Customer Service 3.8 Reviews Sentiment Based on [2,038 reviews](#user-reviews) Positive 1,734 Neutral 207 Negative 97 [## Razorpay](https://www.capterra.com/p/179263/Razorpay/)[3.6 (112)](https://www.capterra.com/p/179263/Razorpay/reviews/) Starting Price Contact vendor Value-for-Money 3.3 Functionality 3.8 Ease of Use 3.8 Customer Service 3.1 Reviews Sentiment Based on [112 reviews](#user-reviews) Positive 74 Neutral 5 Negative 33 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 17,515 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 77%Fit High performer Feature ratings Data Security 4.4 Contact Management 4.2 Lead Management 4.1 Sales Pipeline Management 4.2 Activity Dashboard 4.2 \--%Fit Missing features Feature ratings Data Security 3.0 Contact Management NA Lead Management NA Sales Pipeline Management NA Activity Dashboard NA User satisfaction User satisfaction 4.2 User reviews[2,038](https://www.capterra.com/p/135757/NetSuite/reviews/) Ease of use 4.0 Functionality 4.2 Value for money 3.9 Customer support 3.8 User satisfaction 3.6 User reviews[112](https://www.capterra.com/p/179263/Razorpay/reviews/) Ease of use 3.8 Functionality 3.8 Value for money 3.3 Customer support 3.1 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for From pre-revenue startups to mid-size organizations, businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance. Best for Cloud-based platform which lets mid to large-size businesses manage their finances through payment gateway, subscription options, vendor payouts, invoicing and process automation options. ## User reviews Pros & cons SP Sachin P. Head of business Systems and integration > "Its real-time reporting and scalability were especially valuable for supporting business growth and decision-making. If you want, tell me your role (e.g., finance, ops, sales), and I..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123381) RC Ronerissa C. Netsuite Admin > "Bugs and Issues: Occasionally, workflow automations or integrations (like those with Fiton for serial number tracking) can fail or produce duplicate records, requiring manual..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122536) MM Michael M. Netsuite Administrator > "It allows me to tailor solutions to specific business needs, streamline workflows, and build scalable systems that truly support operational efficiency." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116904) PFS Paul Fabian S. Web Deisngner, Developer. > "This limitation reduces efficiency in space planning and order packing, requiring workarounds that add time and complexity to daily operations." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982) SY Sadanandarao Y. NetSuite developer > "Furthermore, the ability to create custom records and fields without complex database management ensures the system scales effortlessly with evolving business requirements." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826) JC Jasmine C. Accountant > "Probably struggling with the fixed assets - when we get errors that come back but not specific detail and have to create support cases to fix eg depreciation record does not exist" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116918) SP Sonu P. Systems Analyst > "It’s a powerful and reliable platform that streamlines business operations, especially in finance and data management. While there is a learning curve and occasional system..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746) RK Rizwan K. ERP Solution Architect > "Updates or requested improvements can take a significant amount of time to be implemented, which may slow down business processes or limit the ability to adapt quickly to changing..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756) GW George W. Information Manger > "I’ve leveraged NetSuite’s customization capabilities, including custom fields and saved searches, to tailor the platform to business needs and help teams move away from outside tools..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) TD Tasman D. Finance Manager > "At the current time our primary issue is system performance. Although we have reviewed the scripting and workflows and upgraded to 5 processors there still seems to be delays in..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116933) PFS Paul Fabian S. Web Deisngner, Developer. > "It scales well as your business grows, provides real-time visibility across departments, and offers extensive customization options to match complex workflows." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982) BN Bill N. Senior Accountant > "Creating saved searches is not very intuitive at times, it can be very difficult to find fields as there are several similar named fields." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116895) SS Shailen S. Accounting Manager > "Real-time multi-entity reporting, seamless consolidation, and scalable automation that streamlines close and improves accuracy across finance processes." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122127) AH Adam H. Dir. IT Program Management > "The inability to communicate within the software via a 'chatter' type functionality. While we could leave notes and comments, there wasn't a way to tag users/groups without BluChat..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6841820) GW George W. Information Manger > "I also appreciated the ability to create custom fields, which allowed us to capture the specific data points that matter most to the business and tailor the system to our unique..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) BG Bevan G. Finance Business Partner > "Ability to access the data via reports and searches is somewhat limited which leads to confusion and frustration." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116946) NK Nikunj K. Production and systems engineer > "Users also love its scalability; the "OneWorld" feature handles multi-subsidiary, multi-currency, and global tax needs seamlessly as a company grows. Because it is cloud-native, you..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760) AW Archie W. Finance Manager > "The complex customization and high subscription costs can make scaling feel like a constant hurdle." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122118) WX Wei X. Senior financial accountant > "It provides strong financial reporting and good visibility into business data. Once users become familiar with the system, it greatly improves efficiency and helps manage company..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113734) RR Rizvi R. Financial Controller > "Integration issues and slow report performance and the built-in reports are not very useful or informative." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114422) CM Christopher M. Director > "I like NetSuite because it brings finance, operations, and reporting into one \*\*cloud-based\*\* platform, so I always have real-time visibility without wrestling with silos or..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122351) SL Shahar L. Business Application Manager > "Creating suite scripts requires development knowledge, i.e. Java script and knowledge of Suite Script configuration. Since this is not accessible to all organization inhouse, this..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6426746) OS Ogi S. Account Payable > "I’ve mainly used it for accounts payable, reconciliations, and reviewing financial data, and it has handled these tasks reliably." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) EM Evelyn M. Senior Accountant > "Customization and reporting often require technical expertise, and support response quality can be inconsistent." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116876) VR Verified Reviewer Lead Applications Development > "As a developer, I have worked extensively with SuiteScript, workflows, and integrations to automate billing, manage large volumes of financial transactions, and connect NetSuite with..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113754) VR Verified Reviewer Operations and Logistics Coordinator > "Can be complex to navigate, and implementation and ongoing customization require significant time and cost." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7089219) NC Nicka C. Data System Officer > "As someone with with experience with various ERPs, NetSuite has the edge in terms of 3rd party application integrations, okay customer support, and reports for actual vs budget..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7143936) SB Stephan B. Digital Marketing Manager > "The UI is extremely outdated, the browser compatibility is limited, and input fields exhibit odd behaviors such as defaulting to random values or counterintuitive keyboard navigation..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6654928) GZ Grace Z. Financial controller > "For example it can pick up memo of electricity bill, it allowed us to allocate expenses to correct period, improved forecast and budget process." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117599) KZ Ke Z. Senior Accountant > "In addition, some reports and workflows are not very intuitive to set up, which can slow down daily operations." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) DC Dirk C. ERP administrator > "It brings financials, inventory, and operations together in one unified platform, giving you real-time visibility across the business." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116902) YH Yael H. Corporate Controller > "Billing schedules are very challenging- for example quarterly billing for 2 years and for 1 year requires 2 different billing schedules, the system can only divide the quantity for..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6427290) PJ Praveen J. ICT BUSINESS ANALYST > "You can manage financials, inventory, orders, and customers without jumping between different systems, which makes processes much smoother and more reliable." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815) PLC Pepukai Loyd C. Senior Global AR Assistant > "The interface is not always intuitive, and it often takes time and proper training to fully understand how to navigate and use all its features effectively." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) KY Keson Y. Accountant > "I especially value its real-time reporting and dashboard capabilities, as they support faster decision-making and better visibility across the business." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869) ES Edward S. Statutory and Regulatory Reporting Specialist > "Can be slow at times to run larger reports. If trying to see data across the whole organization, this can be considerable." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113755) NK Nikunj K. Production and systems engineer > "NetSuite’s biggest "pro" is its unified database, which creates a single source of truth across finance, CRM, and inventory." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760) MT Mark T. Group Financial Controller > "The Fixed Asset module is slow and clunky and lacks certain reports that auditors would expect." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122132) OS Ogi S. Account Payable > "What I like most about NetSuite is that it keeps financial and operational data in one place, which makes it easier to follow transactions from start to finish." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) NJ Nicolas J. FPA manager > "Implementation times and cost , for every feature being behind a paywall or additional licensing hard to asses from the start" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113849) OS Ogi S. Account Payable > "Over time, I’ve become more comfortable with features like saved searches and reporting, which help me work more efficiently and keep track of outstanding items or exceptions." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) VR Verified Reviewer Product owner > "biggest downsides are cost, complexity, and the effort required for implementation and customization" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7104180) RK Rizwan K. ERP Solution Architect > "Instead of relying on rigid, one-size-fits-all approaches, a customizable solution adapts to changing requirements, integrates with existing tools, and scales alongside growth." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756) LA Linda A. Staff Accountant > "The initial implementation and ongoing licensing fees are quite high, which can be a significant burden for smaller organizations." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7052245) AG Andres G. BUSSINES ADMINISTRATION > "The real-time reporting and data visibility are especially valuable for decision-making. Although there is a learning curve at the beginning, once you become familiar with the..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847) VR Vanesa R. Global Accounts Payable Manager > "The price is quite high if you want to get the full functionality of the system. And sometimes it is a bit difficult to find how the work" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122216) LA Leandro A. Senior Accountant > "NetSuite offers strong integration, real-time data visibility, and scalable workflows. And the Netsuite Next will bring lots of benefits." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7121811) VR Verified Reviewer Controller > "The gap between what NetSuite promises in the sales cycle and what their implementation and support teams actually deliver is massive." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7134221) JV James V. It Support Officer > "NetSuite provides a centralized system where financials, jobs, and operational data can all be managed in one place." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113840) AH Ashley H. Managing Director > "From the outset, the implementation of NetSuite was handled incorrectly, causing significant disruptions to our business operations. Whenever we encountered an issue, the standard..." [See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6351695) LF Lloyd F. Director > "The way that Oracle netsuite have embraced AI to turbo charge its operation. And enable users to become more intelligent about the date they are using in less time" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122349) LF Lachlan F. GM of Finance > "In recent time we have occassionaly encountered issues with speed of loading pages, which is impacting productivity" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114435) PLC Pepukai Loyd C. Senior Global AR Assistant > "What I liked most about NetSuite is its ability to centralize all key business functions into one unified, cloud-based system." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) MK Mack K. COO > "Then on the item receipt, we can't see the total dollar value per line so the guys are constantly receiving parts at the wrong dollar value, making AP's job really difficult. And..." [See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6403782) SGD Stephanie Gail D. General Accountant > "As a general accountant in our company, Netsuite helps me in giving me appropriate financial reports in order to report in the management" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7139979) LO Lori O. Controller > "The customization that needed to happen to fit NetSuite into our current work processes and the transferring of data from our QB system to NetSuite was not smooth due to going live..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6476831) TZ Teresa Z. FC > "What I like the most about NetSuite is its innovative AI technology, which could significantly reduce the amount of manual work involved within the business" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116877) AH Ahmad H. Finance manager > "Prices and the customer service if we are on the normal one we will never have enogh answer and its always short" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093163) KY Keson Y. Accountant > "Overall, NetSuite stands out for its ability to streamline processes, strengthen financial oversight, and support scalable growth in a practical, user-friendly way." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869) GA Gabby A. Business Analyst > "Sometimes system can be slow especially on the payroll mode due to having many scripts." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113819) JC Jessa C. Customer Service Support > "Finance, sales, inventory, and reporting all connect smoothly, and having real-time visibility into operations is a big advantage." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7140006) NC Nissam C. ERP Consultant > "NetSuite can be expensive, complex to customize, slow at times, and requires training to use effectively." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093156) KF Kat F. Admin > "combines accounting, CRM, inventory, e-commerce, and more in one unified platform, Robust dashboards and analytics for better decision-making" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6817718) SB Stephen B. Accountant > "Works well for most aspects but FSM lets it down and is time consuming to manage with rubbish data." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116899) SY Sadanandarao Y. NetSuite developer > "It is a powerful tool for any organization that requires a scalable, cloud-native ERP to centralize its operations and technical stack." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826) SP Sonu P. Systems Analyst > "The system has a learning curve, and the interface can feel outdated at times." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746) AG Andres G. BUSSINES ADMINISTRATION > "It’s a robust and comprehensive platform that helps streamline financial and operational processes within a single system." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847) RR Rasilkrishnan R. Master Data Manager > "This makes issue in our system my duplicate creation of records." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116977) LA Linda A. Staff Accountant > "The ability to customize dashboards and reports is excellent, and the core features like invoicing work very well." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7052245) FN Fiona N. CFO > "The lack of flexibility to build management reports to requirements." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116937) AS Anastasia S. Accounting Manager > "What I like most about NetSuite is its all-in-one structure—financials, reporting, and operations in one place." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116917) RK Rizwan K. ERP Solution Architect > "One of the main drawbacks is the delay in adding enhancements and new features." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756) GW George W. Information Manger > "I started on the operations side as an end user, which gave me a ground-level understanding of how the system supports day-to-day business processes." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) EA Erwin A. Senior Financial Controller > "No module for property and real estate, hospitality, property management aren’t as available." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116903) HV Hernan V. CFO > "It provides the right tools, realiable data in real time that allow to take strategic decisions with less margin error." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7094715) PLC Pepukai Loyd C. Senior Global AR Assistant > "The implementation process can also be lengthy and resource-intensive for businesses without dedicated IT support." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) KZ Ke Z. Senior Accountant > "Having financials, CRM, inventory, and reporting connected in real time makes operations far more efficient and reduces manual work." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) ES Ekadashi S. Administrative Assistant > "We used to have a customized item to insert multiple serial numbers in one go but now I have to do it one by one because the customization went away and we do not want to keep paying..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6577886) KZ Ke Z. Senior Accountant > "I also appreciate its cloud-based accessibility, which allows teams to collaborate from anywhere without complicated infrastructure." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) PLC Pepukai Loyd C. Senior Global AR Assistant > "Another downside is that certain tasks may take more steps than expected, which can slow down productivity." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) [View Reviews](https://www.capterra.com/p/135757/NetSuite/reviews/) JH Joseph H. Strategy and Operations Manager > "It's given us the flexibility to accept payments across all our channels, which has truly enhanced customer..." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6821904) MI Mohamed I. Designer > "You can't even update basic personal info, like your business picture, contact number, or WhatsApp details." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___7074566) SV Shailendra V. Project lead > "It is a good payment solution for merchants as it facilitates various payment methods and enables smooth txns." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6661292) DHKKY Dr Hari Kishan Kumar Y. Medical Director > "Have raised more than 12 complaint tickets for POS not working since 4 months and its useless staff and grievance..." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6789877) Apurav T. Senior Customer Care Professional > "Payment processing with support for multiple payment methods, easy to track transactions and manage payments." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6657113) MI Mohamed I. Designer > "Razorpay isn't just the worst payment gateway; it's the worst online service period." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___7074566) AJ Abhishek J. CEO > "they are first when join a new customer, be they are last when they have to serve service, i like this approach" [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6514703) MI Mohamed I. Designer > "I deleted my account after this total disregard." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___7074566) SV Shailendra V. Project lead > "Creating payment links is easier." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6661292) AP Amit P. Founder > "We booked a call with them but support team didnt show up on call." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6381383) VR Verified Reviewer Web Developer > "Overall experience with razorpay was good because it supports international payments also" [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6692351) VS Vikas S. CEO Founder > "very bad they charges too much for every transaction." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6491561) PSA P S A. Operations and project management intern > "I like the Quick Payment and the Clean Dark look of it" [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6700968) NG Neha G. Director > "We ordered the system in July, haven't received it nor any update" [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6582242) Rajkishore M. Founder & CEO > "It has all-in-one dashboard where you can manage all the links, pages, customers, transactions, reports, members..." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3729724) Priyansh K. Manager > "They did not approve me the first time I applied.- Fees can add up, especially when we start having high volume..." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4359870) SS Sachin S. Business Development Manager > "Razorpay is currently the most popular payment gateway among the e-commerce community in India. as it offers..." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4332352) RS Roja S. Solution manager > "One the main drack is tansation delay while paying payment get stuck." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6117803) Rajkishore M. Founder & CEO > "This is the best for small businesses to grow more. With Razorpay you can provide various payment methods like UPI,..." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3729724) AP Amit P. Founder > "Very poor service and support." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6381383) WA Wasim A. Director > "Razorpay provide best customer support, as i was facing some issue they handle and solved my problem on prority..." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3554972) Priyansh K. Manager > "Limited international presence: Razorpay is primarily focused on the Indian market, so it is not the best option..." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4359870) Ram V. Senior Account Executive > "Claiming reimbursements & creating automated tax statements are extremely useful for creating a seamless user..." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3913890) Chandrakeerthan P. student > "The transaction is automatically authorised, and you are notified via notification channels. But, based on my prior..." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4645782) Priyansh K. Manager > "The platform uses advanced technology to ensure that all transactions are secure and encrypted, which gives me..." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4359870) VS Virender S. Website admin > "I have had an extremely disappointing experience with this company's customer support team. Despite contacting them..." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4760046) CS Connor S. Chef de Cuisine > "Overall it was very pleasant and straightforward" [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6624476) CF Cosme F. Founder > "No customer support." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6028268) Priyanshu K. IT Specialist > "Much affordable,Aesthetic, Big community behind, Highly Skilled Team,Well established Network in B2B & D2C markets..." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3638776) WA Wasim A. Director > "International payment is too much complicated there are too much compliances." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3554972) BA Bismil A. Director > "Razorpay is very good payment gateway as best part of razorpay is that it does not have any monthly or yearly fees,..." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3729857) SP Sanjay P. Senior executive > "one of the worst service ever received ." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___5086953) AA Abhishek A. CEO > "I provided all my company documents and they approved my account within 3 days. And since then I have been using my..." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4194813) CF Cosme F. Founder > "Never helpful in any way" [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6028268) Priyansh K. Manager > "The platform is easy to use and offers a wide range of payment options, including credit card, debit card, and..." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4359870) VR Verified Reviewer Founder > "The documentation sometimes feel a bit incomplete." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4072498) Chandrakeerthan P. student > "The business also provides exceptional customer service, with friendly people on hand to help with any problems or..." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4645782) AN Atharva N. Founder > "Additionally, Razorpay does not have a standard or free version." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4120838) SG Sanjay G. Business Head > "Razorpay is a great organization and the employees like \[sensitive content hidden\] are the assets to this great..." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___6061615) PP Pratiksha P. HR & Online Sales Head > "Payment failure rates are going up significantly" [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4520854) AN Atharva N. Founder > "For its users, Razorpay also offers 24/7 live customer support." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4120838) Shankha K. Web developer > "Webhook always gets disabled for woocommerce websites, even after reporting it to the tech team, they are unable to..." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3462234) Dinesh K. Digital Marketing Manager > "The Razorpay payment gateway installation is quite simple and easy, especially if you're using Shopify or..." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4689046) AH Avanti H. Sr. HR > "Support is a bit slow." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4631675) VR Verified Reviewer Director of Marketing Operation > "Easy to set up and use-User-friendly interface-Integration with multiple platforms and payment options-Quick and..." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4566159) SJ Subham J. Director > "Customer support is very bad to non existent." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4472931) Bandaru S. Student > "Razorpay is easy and simple to use, which accept all types of payment cards, upi and also having internet banking." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4532910) VK Vishal K. Ceo > "I already mentione improve KYC it's suck please improve fast team this issue" [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3685306) Harshal K. CEO > "It offers a lot of payment options." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3746284) GS Gaurav S. Java Developer > "I am not able to report for fraud transaction." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3399175) BA Bismil A. Director > "Overall razorpay is good if you are accepting payment within India " [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3729857) ND Navin D. Director > "After using them for 1 year, they suddenly block the service on my live site stating that the partner banks have..." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2527030) VK Vishal K. Ceo > "Hi there UI is good but improve KYC procces learn from instamojo" [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3685306) KA Kartik Ahuja (. Co-Founder | Chief Growth Officer > "Too much spammy with all the email blasts, does not care about if we click on unsubscribe or not." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2351494) VR Verified Reviewer Freelancer > "Integrating Razorpay with my online store allowed me to process and settle payments without any problems - and it..." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2827197) ND Navin D. Director > "Even if there was any reason for rejection, they should have done it right in the start, and not after 1 year of..." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2527030) VR Verified Reviewer Strategy & Operations Manager > "Backend analytics provided by the software is also quite comprehensive." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3463428) Kathan M. Owner > "I made mistake by selecting Razorpay, and would like to suggest everyone not to even try Razorpay - complete waste..." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2811688) SP Shahu P. Strategy Head > "Also easy to set up." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4590779) AM Arvind M. CEO > "Support is worst, never get an call from client, we cant reach them, no proper support" [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2779912) SJ Subham J. Director > "Easy to deploy" [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4472931) AP Anurag P. Owner > "Its really tiresome sometime to open an account with Razorpay." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2777356) Krutika R. Recruitment Specialist > "We never hesitate to recommend Razorpay to others and are delighted with the results we have achieved so far." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___4370253) AP Anurag P. Owner > "Post that they might ask unreasonable questions and documents." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2777356) Nikhil R. Assistant Marketing Manager > "They have very supportive customer care support services, they helped me a lot if there are some issues sometimes." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3449736) AP Anurag P. Owner > "On an average to solve anything, you might have to wait for weeks." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2777356) VR Verified Reviewer System Engineer > "It's a good app to use and to withdraw money and send money,pay bills" [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2951394) AP Anurag P. Owner > "The support is very very slow and unsatisfactory." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2777356) Aka R. Founder > "I am too happy to have adopted RazorPay since the beginning of their journey." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2879188) MG Mohit G. CEO > "They do not support the payments chargeback" [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2633020) Siddharth G. Business Manager > "We can create smart pages which looks very professional and really smart." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2304696) ND Navin D. Director > "The customer service is pathetic to say the least." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2527030) RG Rajesh G. SOFTWARE > "It user interface is very great and understandable." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3447787) AM Arvind M. CEO > "one of worst irresponsible team they have, no values for client." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2779912) VR Verified Reviewer Freelancer > "My integration as with shopify, and I had no trouble at all following the instructions to set it up myself." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2827197) ND Navin D. Director > "They should be sued." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2527030) Ganesh B. SEO > "I have good experience with Razorpay, I really like their currency conversion rates for International transactions" [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2406409) AP Anurag P. Owner > "Horrible support." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2777356) AB Akash B. Owner > "Really Great experience, satisfied fully with their service." [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___3282239) HS Harjeet S. CEO > "No sensible customer support" [See full review](https://www.capterra.com/p/179263/Razorpay/#Capterra___2771952) [View Reviews](https://www.capterra.com/p/179263/Razorpay/reviews/) ## User interface 4.23 (2,038) [Razorpay](https://www.capterra.com/p/179263/Razorpay/) 3.57 (112) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important NetSuite Top features 34/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/135757/NetSuite/#features) Razorpay 4/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/179263/Razorpay/#features) ### Recognition No recognitions have been awarded to NetSuite No recognitions have been awarded to Razorpay ### Deployment & support NetSuite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Razorpay Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details NetSuite - By Oracle - Located in United States - Founded in 1977 Razorpay - By Razorpay - Located in India - Founded in 2014 ## Popular Comparisons 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