--- title: "Compare NetSuite vs Salesforce Commerce Cloud 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare NetSuite and Salesforce Commerce Cloud based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/135757-180822/NetSuite-vs-Salesforce-Commerce-Cloud" page_type: "comparison" language: "en" --- # NetSuite vs Salesforce Commerce Cloud Features and Cost Comparison Last updated September 23rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NetSuiteSalesforce Commerce Cloud2/4 selected [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.5 (102)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) [## NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4 Customer Service 3.8 Reviews Sentiment Based on [2,073 reviews](#user-reviews) Positive 1,763 Neutral 213 Negative 97 [## Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.5 (102)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.7 Ease of Use 4.4 Customer Service 4.5 Reviews Sentiment Based on [102 reviews](#user-reviews) Positive 97 Neutral 5 Negative 0 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,482 reviews from inventory management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 74%Fit Missing features Feature ratings Data Synchronization NA Inventory Tracking 4.3 Inventory Control 4.3 Real-Time Data 4.4 Billing & Invoicing 4.3 71%Fit Missing features Feature ratings Data Synchronization 4.2 Inventory Tracking 4.8 Inventory Control 4.7 Real-Time Data 4.3 Billing & Invoicing NA User satisfaction User satisfaction 4.2 User reviews[2,073](https://www.capterra.com/p/135757/NetSuite/reviews/) Ease of use 4.0 Functionality 4.2 Value for money 3.9 Customer support 3.8 User satisfaction 4.5 User reviews[102](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) Ease of use 4.4 Functionality 4.7 Value for money 4.3 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Startups, growing businesses, and global enterprises across a wide range of industries looking to automate core processes and gain real-time insights into operational and financial performance. Best for Designed for retailers, ecommerce businesses, B2B companies, and digital marketers. ## User reviews Pros & cons SP Sachin P. Head of business Systems and integration > "Its real-time reporting and scalability were especially valuable for supporting business growth and decision-making. If you want, tell me your role (e.g.,..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123381) RC Ronerissa C. Netsuite Admin > "Bugs and Issues: Occasionally, workflow automations or integrations (like those with Fiton for serial number tracking) can fail or produce duplicate..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122536) MM Michael M. Netsuite Administrator > "It allows me to tailor solutions to specific business needs, streamline workflows, and build scalable systems that truly support operational efficiency." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116904) JC Jasmine C. Accountant > "Probably struggling with the fixed assets - when we get errors that come back but not specific detail and have to create support cases to fix eg..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116918) SY Sadanandarao Y. NetSuite developer > "Furthermore, the ability to create custom records and fields without complex database management ensures the system scales effortlessly with evolving..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826) RK Rizwan K. ERP Solution Architect > "Updates or requested improvements can take a significant amount of time to be implemented, which may slow down business processes or limit the ability to..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756) SP Sonu P. Systems Analyst > "It’s a powerful and reliable platform that streamlines business operations, especially in finance and data management. While there is a learning curve and..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746) TD Tasman D. Finance Manager > "At the current time our primary issue is system performance. Although we have reviewed the scripting and workflows and upgraded to 5 processors there still..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116933) GW George W. Information Manger > "I’ve leveraged NetSuite’s customization capabilities, including custom fields and saved searches, to tailor the platform to business needs and help teams..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) BN Bill N. Senior Accountant > "Creating saved searches is not very intuitive at times, it can be very difficult to find fields as there are several similar named fields." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116895) Chad C. CEO > "Netsuite allows for efficiencies that creative opportunities for economy of scale. Because it's built for giant businesses, it allows us to grow at..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7181184) Disha K. Account Manager > "User Interface UI is cluttered and outdated making data entry tedious for non-tech-inclined members every day." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7179309) SS Shailen S. Accounting Manager > "Real-time multi-entity reporting, seamless consolidation, and scalable automation that streamlines close and improves accuracy across finance processes." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122127) PFS Paul Fabian S. Web Deisngner, Developer. > "This limitation reduces efficiency in space planning and order packing, requiring workarounds that add time and complexity to daily operations." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982) GW George W. Information Manger > "I also appreciated the ability to create custom fields, which allowed us to capture the specific data points that matter most to the business and tailor..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) BG Bevan G. Finance Business Partner > "Ability to access the data via reports and searches is somewhat limited which leads to confusion and frustration." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116946) NK Nikunj K. Production and systems engineer > "Users also love its scalability; the "OneWorld" feature handles multi-subsidiary, multi-currency, and global tax needs seamlessly as a company grows...." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760) AW Archie W. Finance Manager > "The complex customization and high subscription costs can make scaling feel like a constant hurdle." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122118) WX Wei X. Senior financial accountant > "It provides strong financial reporting and good visibility into business data. Once users become familiar with the system, it greatly improves efficiency..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113734) RR Rizvi R. Financial Controller > "Integration issues and slow report performance and the built-in reports are not very useful or informative." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114422) CM Christopher M. Director > "I like NetSuite because it brings finance, operations, and reporting into one \*\*cloud-based\*\* platform, so I always have real-time visibility without..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122351) HB Heath B. Controller > "There are thousands of hours of training videos, but they all use the base software and many are out of date for the current user interface." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7156973) OS Ogi S. Account Payable > "I’ve mainly used it for accounts payable, reconciliations, and reviewing financial data, and it has handled these tasks reliably." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) EM Evelyn M. Senior Accountant > "Customization and reporting often require technical expertise, and support response quality can be inconsistent." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116876) VR Verified Reviewer Lead Applications Development > "As a developer, I have worked extensively with SuiteScript, workflows, and integrations to automate billing, manage large volumes of financial..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113754) SB Stephan B. Digital Marketing Manager > "The UI is extremely outdated, the browser compatibility is limited, and input fields exhibit odd behaviors such as defaulting to random values or..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6654928) NC Nicka C. Data System Officer > "As someone with with experience with various ERPs, NetSuite has the edge in terms of 3rd party application integrations, okay customer support, and reports..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7143936) KZ Ke Z. Senior Accountant > "In addition, some reports and workflows are not very intuitive to set up, which can slow down daily operations." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) Disha K. Account Manager > "It has served as the single source of truth for our large State based accounts, budget allocations, and business metrics spanning many utility companies." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7179309) PLC Pepukai Loyd C. Senior Global AR Assistant > "The interface is not always intuitive, and it often takes time and proper training to fully understand how to navigate and use all its features effectively." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) GZ Grace Z. Financial controller > "For example it can pick up memo of electricity bill, it allowed us to allocate expenses to correct period, improved forecast and budget process." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117599) ES Edward S. Statutory and Regulatory Reporting Specialist > "Can be slow at times to run larger reports. If trying to see data across the whole organization, this can be considerable." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113755) AM Alessandra M. President of Berklee Management Club > "NetSuite gives our music business the financial structure of a multinational company, allowing us to raise capital and reassure our most demanding..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7180098) MT Mark T. Group Financial Controller > "The Fixed Asset module is slow and clunky and lacks certain reports that auditors would expect." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122132) DC Dirk C. ERP administrator > "It brings financials, inventory, and operations together in one unified platform, giving you real-time visibility across the business." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116902) NJ Nicolas J. FPA manager > "Implementation times and cost , for every feature being behind a paywall or additional licensing hard to asses from the start" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113849) PJ Praveen J. ICT BUSINESS ANALYST > "You can manage financials, inventory, orders, and customers without jumping between different systems, which makes processes much smoother and more..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815) VR Vanesa R. Global Accounts Payable Manager > "The price is quite high if you want to get the full functionality of the system. And sometimes it is a bit difficult to find how the work" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122216) KY Keson Y. Accountant > "I especially value its real-time reporting and dashboard capabilities, as they support faster decision-making and better visibility across the business." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869) VR Verified Reviewer Controller > "The gap between what NetSuite promises in the sales cycle and what their implementation and support teams actually deliver is massive." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7134221) NK Nikunj K. Production and systems engineer > "NetSuite’s biggest "pro" is its unified database, which creates a single source of truth across finance, CRM, and inventory." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760) LF Lachlan F. GM of Finance > "In recent time we have occassionaly encountered issues with speed of loading pages, which is impacting productivity" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114435) OS Ogi S. Account Payable > "What I like most about NetSuite is that it keeps financial and operational data in one place, which makes it easier to follow transactions from start to..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) GA Gabby A. Business Analyst > "Sometimes system can be slow especially on the payroll mode due to having many scripts." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113819) OS Ogi S. Account Payable > "Over time, I’ve become more comfortable with features like saved searches and reporting, which help me work more efficiently and keep track of outstanding..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) SB Stephen B. Accountant > "Works well for most aspects but FSM lets it down and is time consuming to manage with rubbish data." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116899) RK Rizwan K. ERP Solution Architect > "Instead of relying on rigid, one-size-fits-all approaches, a customizable solution adapts to changing requirements, integrates with existing tools, and..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756) SP Sonu P. Systems Analyst > "The system has a learning curve, and the interface can feel outdated at times." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746) LA Leandro A. Senior Accountant > "NetSuite offers strong integration, real-time data visibility, and scalable workflows. And the Netsuite Next will bring lots of benefits." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7121811) RR Rasilkrishnan R. Master Data Manager > "This makes issue in our system my duplicate creation of records." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116977) JV James V. It Support Officer > "NetSuite provides a centralized system where financials, jobs, and operational data can all be managed in one place." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113840) FN Fiona N. CFO > "The lack of flexibility to build management reports to requirements." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116937) LF Lloyd F. Director > "The way that Oracle netsuite have embraced AI to turbo charge its operation. And enable users to become more intelligent about the date they are using in..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122349) RK Rizwan K. ERP Solution Architect > "One of the main drawbacks is the delay in adding enhancements and new features." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756) PLC Pepukai Loyd C. Senior Global AR Assistant > "What I liked most about NetSuite is its ability to centralize all key business functions into one unified, cloud-based system." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) EA Erwin A. Senior Financial Controller > "No module for property and real estate, hospitality, property management aren’t as available." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116903) SGD Stephanie Gail D. General Accountant > "As a general accountant in our company, Netsuite helps me in giving me appropriate financial reports in order to report in the management" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7139979) PLC Pepukai Loyd C. Senior Global AR Assistant > "The implementation process can also be lengthy and resource-intensive for businesses without dedicated IT support." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) TZ Teresa Z. FC > "What I like the most about NetSuite is its innovative AI technology, which could significantly reduce the amount of manual work involved within the business" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116877) ES Ekadashi S. Administrative Assistant > "We used to have a customized item to insert multiple serial numbers in one go but now I have to do it one by one because the customization went away and we..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6577886) KY Keson Y. Accountant > "Overall, NetSuite stands out for its ability to streamline processes, strengthen financial oversight, and support scalable growth in a practical,..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869) AH Adam H. Dir. IT Program Management > "The inability to communicate within the software via a 'chatter' type functionality. While we could leave notes and comments, there wasn't a way to tag..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6841820) PFS Paul Fabian S. Web Deisngner, Developer. > "It scales well as your business grows, provides real-time visibility across departments, and offers extensive customization options to match complex..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982) PLC Pepukai Loyd C. Senior Global AR Assistant > "Another downside is that certain tasks may take more steps than expected, which can slow down productivity." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) JC Jessa C. Customer Service Support > "Finance, sales, inventory, and reporting all connect smoothly, and having real-time visibility into operations is a big advantage." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7140006) PJ Praveen J. ICT BUSINESS ANALYST > "Performance can be inconsistent at times, especially during large data loads." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815) Kamini V. Software Engineer > "The Dashboards give visibility, the reporting is flexible, and cloud access enables users to check activity remotely." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7181652) JD Jhonny D. Senior IT Manager > "In multi-location inventory transfers there are times when the systems fail to synchronise for a while thus giving an appearance of wrong balance of stock..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6775299) SY Sadanandarao Y. NetSuite developer > "It is a powerful tool for any organization that requires a scalable, cloud-native ERP to centralize its operations and technical stack." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826) NC Nick C. Director of Support and Technology > "While it's very customizable, the interface itself is cumbersome, non-intuitive, and essentially requires an architect who is fully trained in Netsuite to..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6563964) AS Anastasia S. Accounting Manager > "What I like most about NetSuite is its all-in-one structure—financials, reporting, and operations in one place." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116917) NS Nishant S. Platform manager > "NetSuite not able to deliver on finished product such as NetSuite next." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117007) GW George W. Information Manger > "I started on the operations side as an end user, which gave me a ground-level understanding of how the system supports day-to-day business processes." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) VR Verified Reviewer Controller > "Our experience with Oracle NetSuite's implementation team has been one of the most frustrating and costly mistakes our company has made." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7134221) KZ Ke Z. Senior Accountant > "Having financials, CRM, inventory, and reporting connected in real time makes operations far more efficient and reduces manual work." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) LT Lucas T. Finance Manager > "The steep learning curves that comes with Netsuite for a new user can be intimidating." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116894) KZ Ke Z. Senior Accountant > "I also appreciate its cloud-based accessibility, which allows teams to collaborate from anywhere without complicated infrastructure." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) KK Kenny K. Administrator > "Performance issue specially dealing with large amount of data." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113769) NC Nicka C. Data System Officer > "What I kike about NetSuite is how easily to store data and generate reports including how easy the integration from other application" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7143936) VR Verified Reviewer Controller > "The business impact of that single failure was enormous. If you are a company with anything beyond the simplest processes, look elsewhere." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7134221) TZ Teresa Z. FC > "What I like the most about NetSuite is its innovative AI technology, which could significantly reduce the amount of manual work involved within the business" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116877) NC Nick C. Director of Support and Technology > "While it's very customizable, the interface itself is cumbersome, non-intuitive, and essentially requires an architect who is fully trained in Netsuite to..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6563964) VR Verified Reviewer IT Project Manager > "Its really helpful not having to switch between multiple systems." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7133581) CV Christophe V. CEO > "Sometimes, the user interface can be clunky." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6766653) KW Keith W. International Biliing Manager > "Quick system response and screen presentation is excellent" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122542) RH Roger H. Director, Business Systems and Technology > "UI is a little tedious." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6428994) CE Catherine E. Enterprise Application and Automation Support > "The interface was user-friendly, and I appreciated how organized the features were." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7140007) VR Verified Reviewer Programadora Palas Hidráulicas > "The interface is not friendly at all." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___2836491) KY Keson Y. Accountant > "What I liked most about NetSuite was how it brings multiple business functions into one integrated platform." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869) BD Bryant D. Controller > "Integration is tedious and expensive. " [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6546871) TS Tiah S. Accounts Payable and General Ledger Associate > "NetSuite allowed for highly efficient integration with previous systems and real time updates." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6584892) APA Ana Paula A. Shift Lead > "It can take a long time to integrate orders from Shopify to NetSuite" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___5090034) NA Naila A. Financial Controller > "Great intuitive system, great integration opportunities no more comments to make" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122119) NA Naimish A. Director - Head of Finance Systems > "Integration can be challenging with some of the applications" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6263849) AR Anya R. Group Finance Assitant > "I really liked AI and how Claude intergrates into netsuite." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122097) Coraly C. Laborantin > "Limited integrations: Although NetSuite offers integrations with many other software products, some third-party integrations may not be available, which..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___4689552) ES Edward S. Statutory and Regulatory Reporting Specialist > "It takes some time to for new users to learn the features, but after that, it’s mostly intuitive and user-friendly." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113755) GZ Grace Z. Financial controller > "Analytics is bit hard to use." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117599) KR Kiora R. NetSuite Administrator > "It also makes data managament easier." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7139966) VR Verified Reviewer Inventory Specialist > "That said, getting to that point was not easy." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7131456) HJ Hollie J. Accounts Payable Manager > "The fact that AI is being incorporated more. How easy the system is to use." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122341) SM Sarah M. Controller > "Some things can be tricky to figure out without the help of a NetSuite expert." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6811218) CL Cherie L. Accountant > "The layout is very comfortable to read." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114963) ED E. D. Finance Manager > "Very difficult to figure out how to do automate anything." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6610318) GW George W. Information Manger > "I started on the operations side as an end user, which gave me a ground-level understanding of how the system supports day-to-day business processes." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) PLC Pepukai Loyd C. Senior Global AR Assistant > "The implementation process can also be lengthy and resource-intensive for businesses without dedicated IT support." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) CP Chris P. Financial controller > "Overall, we are satisfied with the Netsuite as the ERP to manage the financials as well as support the business needs" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113857) AH Adam H. Dir. IT Program Management > "The inability to communicate within the software via a 'chatter' type functionality. While we could leave notes and comments, there wasn't a way to tag..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6841820) MT Mark T. Group Financial Controller > "Vendor and customer dashboards allow a quick view of key information." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122132) GC Greg C. IT Administrator > "Support is often a challenge due to repeated questions being asked" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116900) LT Lucas T. Finance Manager > "Netsuite has been working on improving the customer experience and the usability of its platform." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116894) TM Thomas M. Controller > "Oracal support stinks and finding effective 3rd party support is difficult." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6844430) [View Reviews](https://www.capterra.com/p/135757/NetSuite/reviews/) Jackie S. Self employed > "I also value how the platform offers comprehensive insights into customer behaviors, sales patterns, inventory, and much more. Whether..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7016463) PG Parsa G. Sr AI Analyst > "Setup and customization can take real effort, and the platform does not always feel simple or lightweight to manage day to day." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7179347) JM Jesse M. E-commerce Manager > "The flexibility to customise storefronts and manage complex product catalogues is a real strength." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7129004) AK Ashkan K. Senior associate > "The most challenging aspect of Salesforce Commerce Cloud can be its complex setup and configuration processes, which may require..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6543531) VR Verified Reviewer Sales Coordinator > "Salesforce is very user friendly, very simple to keep your files and data and reporting organized, can simply tag co workers in tasks..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7062823) GN George N. Mortgage and Real Estate Broker > "alot of the predictive dialers ive been using does NOT integrate with Salesforce" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7034205) OK Omar K. Sales manager > "Sales for is a great platform for any business, it helps create workflows and automation in different departments of the business and..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6623166) FS Farid S. Senior associate > "The platform's monolithic structure can lead to performance issues, limited flexibility, and challenges in implementing omnichannel..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6675935) RO Rodrigo O. Vendedor > "I used the tool when I worked as a salesperson, the tool contributed a lot to visualizing work history, organizing routines, itineraries..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6688030) AF Adashia F. Academic Success Coach > "WEBSITE CREATION - not used on my end, controlled by company" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7089115) VR Verified Reviewer Owner > "Salesforce Commerce Cloud has definitely set a new standard for eCommerce platforms, offering a scalable solution designed to help..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6662216) ES Elias S. Marketing Coordinator > "The learning curve is steep, and customization often requires costly developer support instead of quick adjustments." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7005110) Gabriel S. Director of Digital and Social Media Strategy > "It's a scalable yet enterprise-level platform tool for tracking customers throughout their journey, increasing data on them, segmenting..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6858924) BK Brianna K. Marketing Director > "I've had good experience with Salesforce customer support before, but every new experience seems to be worse and worse." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7029224) Jeff T. AE > "Powerful scalability, deep customization and easy Salesforce integration made it ideal for handling complex commerce needs at scale." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7091785) BK Brianna K. Marketing Director > "On top of that, this platform is hard to learn and has quite the learning curve." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7029224) JL Joseph L. Account Executive > "The different ways Salesforce CC allows us to see data is extremely useful to our professionals so they can get a better control over..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6697344) SS Sahil S. Graduate Assistant > "Too many, like too many apps to keep up with, which makes it more confusing and less user-friendly" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6668624) PG Parsa G. Sr AI Analyst > "What I liked most is that it is strong for enterprise ecommerce once it is set up properly." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7179347) SN Sachin N. Data Engineer > "Additionally, the cost can be a bit high for smaller businesses." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6646484) VR Verified Reviewer Senior Software Developer > "Experience with Salesforce Commerce Cloud has been positive, offering a unified platform for managing e-commerce operations across..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6710216) IB Ibrahima B. Bah > "The monthly cost is not affordable for small businesses." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6714011) VR Verified Reviewer Asst. Dir. LAG > "I liked how easy it is to pull reports and to manipulate them to fit your needs." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7130006) AM Andi M. Recuriter > "It's a bit clunky to use and the terminology is not always commonsense." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6679040) SS Sahil S. Graduate Assistant > "Its access to API and custom object creation is the main plus point my org is using it and I am finding it useful" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6668624) JB Jeffrey B. Store owner > "Not much to dislike except the cost kinda." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6627227) AK Ashkan K. Senior associate > "Its scalability and built-in AI features, like product recommendations, help optimize conversions." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6543531) VR Verified Reviewer Senior Software Developer > "Cost is quite expensive" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6710216) AC Arnel C. Team Manager > "it provides me with the tools i need to successful and gives me options to customize my view" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6495627) SM Swetha M. Senior engineer > "It's not completely cloud based and don't have the ability to build custom API." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___4263688) VR Verified Reviewer Owner > "Salesforce Commerce Cloud is a top dog solution for businesses looking to elevate their eCommerce strategy." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6662216) JB Jonas B. CEO > "difficulties in customizing certain features due to technical limitations or additional costs" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___4632009) ET Emilee T. Administrative Assistant > "It improved order management (visibility, tracking, etc.) across the team." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6799376) AL Amber L. Real Estate Agent > "Sometimes you need to manually enter data that you probably will not need and it can be very time consuming." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___3532923) ALLY M. Depot Executive > "The system provided real-time data insights, making it easier to make informed business decisions." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6699542) MT Muzamil T. Sales and Marketing Specialist > "It is slower than competitors" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___3714759) VR Verified Reviewer Custom Diet Plan Trainer > "I'm using it currently and I like that I can see all of the new clients in one place." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7036228) SG Sachin G. Customer Service Representative > "Also, there are some compatibility issues with iOS devices." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#SoftwareAdvice___3050081) MG Murali G. Consultant > "The way it meets all the functionalities of RACI model and following up has made it easier with Clients/Customers." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6563287) PG Parsa G. Sr AI Analyst > "Setup and customization can take real effort, and the platform does not always feel simple or lightweight to manage day to day." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7179347) VR Verified Reviewer Senior Software Engineer > "Overall we are very happy with Salesforce Commerce cloud because it provides very easy methods for integration and user interface is..." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6639974) ES Elias S. Marketing Coordinator > "The learning curve is steep, and customization often requires costly developer support instead of quick adjustments." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7005110) SD Shannen D. Owner > "The staff was able to walk me thru the process helping me every step of the way and answering any questions i had." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6662237) AM Andi M. Recuriter > "It's a bit clunky to use and the terminology is not always commonsense." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6679040) PF Ping F. Operations Analyst > "I really like the platform because it has great personalization tools that help tailor the user experience." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6750646) GN George N. Mortgage and Real Estate Broker > "alot of the predictive dialers ive been using does NOT integrate with Salesforce" [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7034205) AK Alfin K. Super tramp > "Overall, users appreciate Salesforce Commerce Cloud for its robust feature set and scalability." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6672628) BK Brianna K. Marketing Director > "I've had good experience with Salesforce customer support before, but every new experience seems to be worse and worse." [See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7029224) [View Reviews](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) ## User interface 4.24 (2,073) [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/) 4.53 (102) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important NetSuite Top features 42/48 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Backup and Recovery - Barcode/Ticket Scanning - Billing & Invoicing - Budget Tracking - Catalog Management - Collaboration Tools - Cost Tracking - Customer Database - Customizable Reports - Data Import/Export - Data Synchronization - eCommerce Management - Forecasting - Generative AI - Inventory Auditing - Inventory Control - Inventory Optimization - Inventory Tracking - IoT Integration - Kitting - Manufacturing Inventory Management - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Location - Order Management - Point of Sale (POS) - Predictive Analytics - Product Identification - Purchase Order Management - Real-Time Data - Reorder Management - Reporting/Analytics - Retail Inventory Management - Returns Management - Sales Reports - Search/Filter - Shipping Management - Status Tracking - Supplier Management - Third-Party Integrations - User Management - Vendor Managed Inventory - Warehouse Management [See all features](https://www.capterra.com/p/135757/NetSuite/#features) Salesforce Commerce Cloud 34/48 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Backup and Recovery - Barcode/Ticket Scanning - Billing & Invoicing - Budget Tracking - Catalog Management - Collaboration Tools - Cost Tracking - Customer Database - Customizable Reports - Data Import/Export - Data Synchronization - eCommerce Management - Forecasting - Generative AI - Inventory Auditing - Inventory Control - Inventory Optimization - Inventory Tracking - IoT Integration - Kitting - Manufacturing Inventory Management - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Location - Order Management - Point of Sale (POS) - Predictive Analytics - Product Identification - Purchase Order Management - Real-Time Data - Reorder Management - Reporting/Analytics - Retail Inventory Management - Returns Management - Sales Reports - Search/Filter - Shipping Management - Status Tracking - Supplier Management - Third-Party Integrations - User Management - Vendor Managed Inventory - Warehouse Management [See all features](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#features) ### Recognition NetSuite is recognized as a top-rated tool in 5 Capterra Shortlist reports Salesforce Commerce Cloud is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support NetSuite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Salesforce Commerce Cloud Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details NetSuite - By Oracle - Located in United States - Founded in 1977 Salesforce Commerce Cloud - By Salesforce - Located in United States - Founded in 2003 ## Popular Comparisons [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.24 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Contact vendor for pricing Price $38/month 4.2 Features 4.3 4.0 Ease of Use 4.2 [View full 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