--- title: "Compare NetSuite vs ePayPolicy 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare NetSuite and ePayPolicy based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/135757-198072/NetSuite-vs-ePayPolicy" page_type: "comparison" language: "en" --- # NetSuite vs ePayPolicy Features and Cost Comparison Last updated September 23rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NetSuiteePayPolicy2/4 selected [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) [ePayPolicy](https://www.capterra.com/p/198072/ePayPolicy/)[4.9 (258)](https://www.capterra.com/p/198072/ePayPolicy/reviews/) [## NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4 Customer Service 3.8 Reviews Sentiment Based on [2,073 reviews](#user-reviews) Positive 1,763 Neutral 213 Negative 97 [## ePayPolicy](https://www.capterra.com/p/198072/ePayPolicy/)[4.9 (258)](https://www.capterra.com/p/198072/ePayPolicy/reviews/) Starting Price $25.00/month Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.9 Customer Service 4.8 Reviews Sentiment PG Based on [258 reviews](#user-reviews) Positive 256 Neutral 0 Negative 2 ## Summary * * * Key features rated by users Features selected based on 2,779 reviews from warehouse management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit Not enough reviews Feature ratings Inventory Management 4.2 Inventory Tracking 4.3 Order Management 4.3 Shipping Management 4.1 Receiving 4.0 \--%Fit Missing features Feature ratings Inventory Management NA Inventory Tracking NA Order Management NA Shipping Management NA Receiving NA User satisfaction User satisfaction 4.2 User reviews[2,073](https://www.capterra.com/p/135757/NetSuite/reviews/) Ease of use 4.0 Functionality 4.2 Value for money 3.9 Customer support 3.8 User satisfaction 4.9 User reviews[258](https://www.capterra.com/p/198072/ePayPolicy/reviews/) Ease of use 4.9 Functionality 4.8 Value for money 4.8 Customer support 4.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from $25Per Feature, Per Month - Free version - Free trial Best for Best for Startups, growing businesses, and global enterprises across a wide range of industries looking to automate core processes and gain real-time insights into operational and financial performance. Best for Independent Agents, MGAs, Brokers, Carriers, Premium Finance Companies ## User reviews Pros & cons SP Sachin P. Head of business Systems and integration > "Its real-time reporting and scalability were especially valuable for supporting business growth and decision-making. If you want, tell me your role (e.g.,..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123381) RC Ronerissa C. Netsuite Admin > "Bugs and Issues: Occasionally, workflow automations or integrations (like those with Fiton for serial number tracking) can fail or produce duplicate..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122536) MM Michael M. Netsuite Administrator > "It allows me to tailor solutions to specific business needs, streamline workflows, and build scalable systems that truly support operational efficiency." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116904) JC Jasmine C. Accountant > "Probably struggling with the fixed assets - when we get errors that come back but not specific detail and have to create support cases to fix eg..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116918) SY Sadanandarao Y. NetSuite developer > "Furthermore, the ability to create custom records and fields without complex database management ensures the system scales effortlessly with evolving..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826) RK Rizwan K. ERP Solution Architect > "Updates or requested improvements can take a significant amount of time to be implemented, which may slow down business processes or limit the ability to..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756) SP Sonu P. Systems Analyst > "It’s a powerful and reliable platform that streamlines business operations, especially in finance and data management. While there is a learning curve and..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746) TD Tasman D. Finance Manager > "At the current time our primary issue is system performance. Although we have reviewed the scripting and workflows and upgraded to 5 processors there still..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116933) GW George W. Information Manger > "I’ve leveraged NetSuite’s customization capabilities, including custom fields and saved searches, to tailor the platform to business needs and help teams..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) BN Bill N. Senior Accountant > "Creating saved searches is not very intuitive at times, it can be very difficult to find fields as there are several similar named fields." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116895) Chad C. CEO > "Netsuite allows for efficiencies that creative opportunities for economy of scale. Because it's built for giant businesses, it allows us to grow at..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7181184) Disha K. Account Manager > "User Interface UI is cluttered and outdated making data entry tedious for non-tech-inclined members every day." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7179309) SS Shailen S. Accounting Manager > "Real-time multi-entity reporting, seamless consolidation, and scalable automation that streamlines close and improves accuracy across finance processes." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122127) PFS Paul Fabian S. Web Deisngner, Developer. > "This limitation reduces efficiency in space planning and order packing, requiring workarounds that add time and complexity to daily operations." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982) GW George W. Information Manger > "I also appreciated the ability to create custom fields, which allowed us to capture the specific data points that matter most to the business and tailor..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) BG Bevan G. Finance Business Partner > "Ability to access the data via reports and searches is somewhat limited which leads to confusion and frustration." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116946) NK Nikunj K. Production and systems engineer > "Users also love its scalability; the "OneWorld" feature handles multi-subsidiary, multi-currency, and global tax needs seamlessly as a company grows...." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760) AW Archie W. Finance Manager > "The complex customization and high subscription costs can make scaling feel like a constant hurdle." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122118) WX Wei X. Senior financial accountant > "It provides strong financial reporting and good visibility into business data. Once users become familiar with the system, it greatly improves efficiency..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113734) RR Rizvi R. Financial Controller > "Integration issues and slow report performance and the built-in reports are not very useful or informative." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114422) CM Christopher M. Director > "I like NetSuite because it brings finance, operations, and reporting into one \*\*cloud-based\*\* platform, so I always have real-time visibility without..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122351) HB Heath B. Controller > "There are thousands of hours of training videos, but they all use the base software and many are out of date for the current user interface." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7156973) OS Ogi S. Account Payable > "I’ve mainly used it for accounts payable, reconciliations, and reviewing financial data, and it has handled these tasks reliably." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) EM Evelyn M. Senior Accountant > "Customization and reporting often require technical expertise, and support response quality can be inconsistent." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116876) VR Verified Reviewer Lead Applications Development > "As a developer, I have worked extensively with SuiteScript, workflows, and integrations to automate billing, manage large volumes of financial..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113754) SB Stephan B. Digital Marketing Manager > "The UI is extremely outdated, the browser compatibility is limited, and input fields exhibit odd behaviors such as defaulting to random values or..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6654928) NC Nicka C. Data System Officer > "As someone with with experience with various ERPs, NetSuite has the edge in terms of 3rd party application integrations, okay customer support, and reports..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7143936) KZ Ke Z. Senior Accountant > "In addition, some reports and workflows are not very intuitive to set up, which can slow down daily operations." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) Disha K. Account Manager > "It has served as the single source of truth for our large State based accounts, budget allocations, and business metrics spanning many utility companies." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7179309) PLC Pepukai Loyd C. Senior Global AR Assistant > "The interface is not always intuitive, and it often takes time and proper training to fully understand how to navigate and use all its features effectively." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) GZ Grace Z. Financial controller > "For example it can pick up memo of electricity bill, it allowed us to allocate expenses to correct period, improved forecast and budget process." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117599) ES Edward S. Statutory and Regulatory Reporting Specialist > "Can be slow at times to run larger reports. If trying to see data across the whole organization, this can be considerable." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113755) AM Alessandra M. President of Berklee Management Club > "NetSuite gives our music business the financial structure of a multinational company, allowing us to raise capital and reassure our most demanding..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7180098) MT Mark T. Group Financial Controller > "The Fixed Asset module is slow and clunky and lacks certain reports that auditors would expect." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122132) DC Dirk C. ERP administrator > "It brings financials, inventory, and operations together in one unified platform, giving you real-time visibility across the business." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116902) NJ Nicolas J. FPA manager > "Implementation times and cost , for every feature being behind a paywall or additional licensing hard to asses from the start" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113849) PJ Praveen J. ICT BUSINESS ANALYST > "You can manage financials, inventory, orders, and customers without jumping between different systems, which makes processes much smoother and more..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815) VR Vanesa R. Global Accounts Payable Manager > "The price is quite high if you want to get the full functionality of the system. And sometimes it is a bit difficult to find how the work" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122216) KY Keson Y. Accountant > "I especially value its real-time reporting and dashboard capabilities, as they support faster decision-making and better visibility across the business." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869) VR Verified Reviewer Controller > "The gap between what NetSuite promises in the sales cycle and what their implementation and support teams actually deliver is massive." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7134221) NK Nikunj K. Production and systems engineer > "NetSuite’s biggest "pro" is its unified database, which creates a single source of truth across finance, CRM, and inventory." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760) LF Lachlan F. GM of Finance > "In recent time we have occassionaly encountered issues with speed of loading pages, which is impacting productivity" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114435) OS Ogi S. Account Payable > "What I like most about NetSuite is that it keeps financial and operational data in one place, which makes it easier to follow transactions from start to..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) GA Gabby A. Business Analyst > "Sometimes system can be slow especially on the payroll mode due to having many scripts." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113819) OS Ogi S. Account Payable > "Over time, I’ve become more comfortable with features like saved searches and reporting, which help me work more efficiently and keep track of outstanding..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) SB Stephen B. Accountant > "Works well for most aspects but FSM lets it down and is time consuming to manage with rubbish data." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116899) RK Rizwan K. ERP Solution Architect > "Instead of relying on rigid, one-size-fits-all approaches, a customizable solution adapts to changing requirements, integrates with existing tools, and..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756) SP Sonu P. Systems Analyst > "The system has a learning curve, and the interface can feel outdated at times." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746) LA Leandro A. Senior Accountant > "NetSuite offers strong integration, real-time data visibility, and scalable workflows. And the Netsuite Next will bring lots of benefits." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7121811) RR Rasilkrishnan R. Master Data Manager > "This makes issue in our system my duplicate creation of records." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116977) JV James V. It Support Officer > "NetSuite provides a centralized system where financials, jobs, and operational data can all be managed in one place." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113840) FN Fiona N. CFO > "The lack of flexibility to build management reports to requirements." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116937) LF Lloyd F. Director > "The way that Oracle netsuite have embraced AI to turbo charge its operation. And enable users to become more intelligent about the date they are using in..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122349) RK Rizwan K. ERP Solution Architect > "One of the main drawbacks is the delay in adding enhancements and new features." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756) PLC Pepukai Loyd C. Senior Global AR Assistant > "What I liked most about NetSuite is its ability to centralize all key business functions into one unified, cloud-based system." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) EA Erwin A. Senior Financial Controller > "No module for property and real estate, hospitality, property management aren’t as available." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116903) SGD Stephanie Gail D. General Accountant > "As a general accountant in our company, Netsuite helps me in giving me appropriate financial reports in order to report in the management" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7139979) PLC Pepukai Loyd C. Senior Global AR Assistant > "The implementation process can also be lengthy and resource-intensive for businesses without dedicated IT support." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) TZ Teresa Z. FC > "What I like the most about NetSuite is its innovative AI technology, which could significantly reduce the amount of manual work involved within the business" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116877) ES Ekadashi S. Administrative Assistant > "We used to have a customized item to insert multiple serial numbers in one go but now I have to do it one by one because the customization went away and we..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6577886) KY Keson Y. Accountant > "Overall, NetSuite stands out for its ability to streamline processes, strengthen financial oversight, and support scalable growth in a practical,..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869) AH Adam H. Dir. IT Program Management > "The inability to communicate within the software via a 'chatter' type functionality. While we could leave notes and comments, there wasn't a way to tag..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6841820) PFS Paul Fabian S. Web Deisngner, Developer. > "It scales well as your business grows, provides real-time visibility across departments, and offers extensive customization options to match complex..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982) PLC Pepukai Loyd C. Senior Global AR Assistant > "Another downside is that certain tasks may take more steps than expected, which can slow down productivity." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) JC Jessa C. Customer Service Support > "Finance, sales, inventory, and reporting all connect smoothly, and having real-time visibility into operations is a big advantage." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7140006) PJ Praveen J. ICT BUSINESS ANALYST > "Performance can be inconsistent at times, especially during large data loads." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815) Kamini V. Software Engineer > "The Dashboards give visibility, the reporting is flexible, and cloud access enables users to check activity remotely." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7181652) JD Jhonny D. Senior IT Manager > "In multi-location inventory transfers there are times when the systems fail to synchronise for a while thus giving an appearance of wrong balance of stock..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6775299) SY Sadanandarao Y. NetSuite developer > "It is a powerful tool for any organization that requires a scalable, cloud-native ERP to centralize its operations and technical stack." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826) NC Nick C. Director of Support and Technology > "While it's very customizable, the interface itself is cumbersome, non-intuitive, and essentially requires an architect who is fully trained in Netsuite to..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6563964) AS Anastasia S. Accounting Manager > "What I like most about NetSuite is its all-in-one structure—financials, reporting, and operations in one place." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116917) NS Nishant S. Platform manager > "NetSuite not able to deliver on finished product such as NetSuite next." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117007) GW George W. Information Manger > "I started on the operations side as an end user, which gave me a ground-level understanding of how the system supports day-to-day business processes." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) VR Verified Reviewer Controller > "Our experience with Oracle NetSuite's implementation team has been one of the most frustrating and costly mistakes our company has made." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7134221) KZ Ke Z. Senior Accountant > "Having financials, CRM, inventory, and reporting connected in real time makes operations far more efficient and reduces manual work." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) LT Lucas T. Finance Manager > "The steep learning curves that comes with Netsuite for a new user can be intimidating." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116894) KZ Ke Z. Senior Accountant > "I also appreciate its cloud-based accessibility, which allows teams to collaborate from anywhere without complicated infrastructure." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) KK Kenny K. Administrator > "Performance issue specially dealing with large amount of data." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113769) NC Nicka C. Data System Officer > "What I kike about NetSuite is how easily to store data and generate reports including how easy the integration from other application" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7143936) VR Verified Reviewer Controller > "The business impact of that single failure was enormous. If you are a company with anything beyond the simplest processes, look elsewhere." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7134221) TZ Teresa Z. FC > "What I like the most about NetSuite is its innovative AI technology, which could significantly reduce the amount of manual work involved within the business" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116877) NC Nick C. Director of Support and Technology > "While it's very customizable, the interface itself is cumbersome, non-intuitive, and essentially requires an architect who is fully trained in Netsuite to..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6563964) VR Verified Reviewer IT Project Manager > "Its really helpful not having to switch between multiple systems." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7133581) CV Christophe V. CEO > "Sometimes, the user interface can be clunky." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6766653) KW Keith W. International Biliing Manager > "Quick system response and screen presentation is excellent" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122542) RH Roger H. Director, Business Systems and Technology > "UI is a little tedious." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6428994) CE Catherine E. Enterprise Application and Automation Support > "The interface was user-friendly, and I appreciated how organized the features were." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7140007) VR Verified Reviewer Programadora Palas Hidráulicas > "The interface is not friendly at all." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___2836491) KY Keson Y. Accountant > "What I liked most about NetSuite was how it brings multiple business functions into one integrated platform." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869) BD Bryant D. Controller > "Integration is tedious and expensive. " [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6546871) TS Tiah S. Accounts Payable and General Ledger Associate > "NetSuite allowed for highly efficient integration with previous systems and real time updates." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6584892) APA Ana Paula A. Shift Lead > "It can take a long time to integrate orders from Shopify to NetSuite" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___5090034) NA Naila A. Financial Controller > "Great intuitive system, great integration opportunities no more comments to make" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122119) NA Naimish A. Director - Head of Finance Systems > "Integration can be challenging with some of the applications" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6263849) AR Anya R. Group Finance Assitant > "I really liked AI and how Claude intergrates into netsuite." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122097) Coraly C. Laborantin > "Limited integrations: Although NetSuite offers integrations with many other software products, some third-party integrations may not be available, which..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___4689552) ES Edward S. Statutory and Regulatory Reporting Specialist > "It takes some time to for new users to learn the features, but after that, it’s mostly intuitive and user-friendly." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113755) GZ Grace Z. Financial controller > "Analytics is bit hard to use." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117599) KR Kiora R. NetSuite Administrator > "It also makes data managament easier." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7139966) VR Verified Reviewer Inventory Specialist > "That said, getting to that point was not easy." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7131456) HJ Hollie J. Accounts Payable Manager > "The fact that AI is being incorporated more. How easy the system is to use." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122341) SM Sarah M. Controller > "Some things can be tricky to figure out without the help of a NetSuite expert." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6811218) CL Cherie L. Accountant > "The layout is very comfortable to read." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114963) ED E. D. Finance Manager > "Very difficult to figure out how to do automate anything." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6610318) GW George W. Information Manger > "I started on the operations side as an end user, which gave me a ground-level understanding of how the system supports day-to-day business processes." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) PLC Pepukai Loyd C. Senior Global AR Assistant > "The implementation process can also be lengthy and resource-intensive for businesses without dedicated IT support." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) CP Chris P. Financial controller > "Overall, we are satisfied with the Netsuite as the ERP to manage the financials as well as support the business needs" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113857) AH Adam H. Dir. IT Program Management > "The inability to communicate within the software via a 'chatter' type functionality. While we could leave notes and comments, there wasn't a way to tag..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6841820) MT Mark T. Group Financial Controller > "Vendor and customer dashboards allow a quick view of key information." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122132) GC Greg C. IT Administrator > "Support is often a challenge due to repeated questions being asked" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116900) LT Lucas T. Finance Manager > "Netsuite has been working on improving the customer experience and the usability of its platform." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116894) TM Thomas M. Controller > "Oracal support stinks and finding effective 3rd party support is difficult." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6844430) [View Reviews](https://www.capterra.com/p/135757/NetSuite/reviews/) PEG Paul E G. Agency Owner > "What I like most is I can invoice the customer and give them an option to pay EFT or credit card with a 3.5 fee. Or EFT..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005274) BR BECKY R. ACCOUNTING MANAGER > "WE DO NOT HAVE THE ABILITY TO DECLINE PAYMENTS BEFORE THEY ARE POSTED. WHEN A PAYMENT NEEDS TO BE RETURNED THERE ARE..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000990) RD Rosalie D. President > "The branded payment page adds a polished touch, and the ability to accept ACH and card payments within 24 hours has..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883470) SK Stephanie K. Insurance Agent > "Clients often have to pay processing fees (especially for credit card payments), which can cause friction or..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883270) VR Verified Reviewer Account Manager > "Really has helped us cater to our busy clientele, very limited learning curve and even our least tech savvy team members..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7158205) NL Nimisha L. Principal Owner > "Emails - Should be able to mask the email with the agency name. As it may goto client spam box or they may not trust it as..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883550) SC Stacey C. Account Executive > "Also, ePay is integrated into our management system when a client pays us it automatically reconciles that payment and..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883471) MB Mark B. Insurance Agent-Broker > "Also the other Major dislike about using ePayPolicy is it has a $10,000 transaction limit, whereas Anddone has no limit..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005236) VR Verified Reviewer Accounting and Operations > "Our clients can simply and securely pay their premiums via a link we have available on our invoices and email without any..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882366) BF Brendan F. Insurance Broker > "I was unable to locate the created invoice in our AMS system using the account number or invoice number." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883228) Ashley B. Finance Director > "The ability to send reminder emails to our clients is quick and efficient." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7157819) KW Kurt W. Agency Owner > "Before having ePayPolicy I had no way other than checks for payment in full for insurance policies that didn't offer..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005195) LW Lynnette W. President > "Efficiency - we love being able to send our clients a link and for them to easily make payment." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7157825) DW Diana W. CSR > "It is sometimes difficult for customers to find their invoices if they enter the wrong zip code, etc." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000520) JL Jing L. Accountant > "It made collecting payments from clients much more efficient, and the integration with our existing accounting system..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005190) BE Brianna E. Accounts Receivable > "Also if there are credits on the account (which are unseen to insured), payment is not taken and can sometimes be..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000917) TK Tabatha K. Account Manager > "I also always let the client know when making their ACH or Credit card payments their payment information is safe and..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882364) SF Sam F. VP of Underwriting > "It is hard to get things processed or checked through the admin side of the website." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882342) SH Sojha H. Principal > "Payments come in quickly, deposits are reliable, and I can keep better track of my sales and client payments all in one..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005708) PD Pedro D. CEO > "Another issue I have, is that deposits are not always deposited in a timely manner." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882604) BC Branda C. Agent > "Being able to accept credit card payments and having a professional looking payment landing page for my clients." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000540) MB Mark B. Insurance Agent-Broker > "I dislike the link you get from epaypolicy to add to emails is really long." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005236) BB Bobbi B. Commercial Agent > "We just started with ePay but so far it is proving to be very useful to our agency, particularly with speeding up the time..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000451) CC Catherine C. Operations Manager > "Sometimes it is difficult to explain to clients why the card fees are a percentage." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7006444) CR CHARLES R. Owner > "The process is streamlined and seamless for use as a broker. " [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7157690) JH JORDAN H. Sr. VP - Director of Operations > "Having to split larger transactions is frustrating." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882299) AB Annika B. Accounting and Administrative Coordinator > "It doesn't seem to break very often at all, and the dependability is pretty unmatched." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7158154) LK Leslie K. Agent > "Credit card and ACH fees, but I know that can't be helped." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882308) TE Tara E. Bookkeeper > "The simplicity of sending clients a link for payment has been great. " [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7157685) AH Andrew H. Insurance Agent > "Sometimes we need to send refunds to clients, and I have to hand write checks which I hate because it is time consuming." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081697) NL Nimisha L. Principal Owner > "She told me I was an angel (lol) because she was able to make her premium payment right from her couch—without writing..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883550) DV Donna V. Agency Principal > "Premiums collected are not "INCOME" to my agency, they are gross premiums, 90% of which is the carrier's premium." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081932) CD Clay D. CFO > "Site integrations are very robust and we're able to plug in other tools like premium finance and back end processing." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005661) SM Stacy M. Commercial Lines Manager > "The payment amount cap has created a few issues on larger accounts attempting to make their premium payments." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081374) DD Dennis D. President and Owner > "The ease of producing an invoice and the ease for the client to pay." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7157656) DW Diana W. CSR > "It has highlighted some issues on our agency's side." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000520) DD Dennis D. President and Owner > "The reporting features are very helpful as well." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7157656) TF Tanner F. Account Executive and Member > "The website is slow to load." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883459) MB Matthew B. agent manager > "ease of the service, ability to send links or just create invoices, refund policy is great as well, all around great..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000496) LM Lee M. owner > "Price and useability Why do they charge us a monthly fee when they are collecting Exorbitant fee's from the client's. " [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081296) DR Damon R. Agency Principal > "We also find the program to pay our wholesales directly very easy and creates tracking for us as well." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882304) AH Andrew H. Insurance Agent > "I have to click several links to get to it, which is annoying since it's one of only two features I use." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081697) LW Lynnette W. President > "Happy to have this as an option for clients to pay. " [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7157825) DK Diane K. Accounting > "Sometimes the time between client payment and the money getting to our account seems excessive." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081864) ALM Ana Laura M. President > "The system is safe and secure and makes the client feel more comfortable by avoiding having to give their banking info to..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005631) BM Betty M. Owner > "Delay waiting for funding (not their fault but still can take a few days to get funded)." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081240) AG Angela G. Insurance Broker > "I am thankful that it provides clients with the option to pay with a bank account or a credit card." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882327) KS Kaitlin S. Office Manager > "The fees on credit/debit card fees would be my least thing I like about it." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081391) ALM Ana Laura M. President > "It has given my business the ability to keep up with the times and new ways of conducting business." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005631) BA Brandy A. Agency Owner > "We are unable to set up reoccurring payments without action from the client." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081847) TK Tabatha K. Account Manager > "It is a great tool that helps our clients pay their agency billed payments quickly and conveniently. " [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882364) DM Douglas M. President > "It does not integrate with our agency management system." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081694) LS Lois S. Accounting > "Our clients love the option to pay for their agency bill invoices online." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005187) TK Tracey K. Commercial Insurance Agent > "Honestly i do not think i have anything that i dislike about epay system." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000444) AJ Adrienne J. Vice President > "Great addition to have an option for payments to offer clients and easy to add link to email footer for them to use." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005655) KH Kristi H. CSR > "The cost of running a credit card it getting to high." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081772) TE Tara E. Bookkeeper > "Has been worth the money, makes receiving payments a breeze. " [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7157685) CR Cheryl R. Account Manager > "I feel $10.00 is a bit much." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081712) DD Dennis D. President and Owner > "I would say it has been a huge help to my firm, given that I am a sole proprietor." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7157656) CE Cindy E. ceo > "price is not very good and it takes too long to process" [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6087187) LO Luis O. PRESIDENT > "It’s user-friendly, fast, and secure, which gives our customers peace of mind while helping us streamline operations." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005579) DW Diana W. CSR > "It has highlighted some issues on our agency's side." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000520) CR CHARLES R. Owner > "I can't say enough about what an asset the service has been for our agency." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7157690) DM Douglas M. President > "It does not integrate with our agency management system." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081694) KC Kelley C. Account Executive > "The platform is user-friendly, secure, and integrates seamlessly with our agent management system." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005570) TK Tracey K. Commercial Insurance Agent > "Honestly i do not think i have anything that i dislike about epay system." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000444) [View Reviews](https://www.capterra.com/p/198072/ePayPolicy/reviews/) ## User interface 4.24 (2,073) [ePayPolicy](https://www.capterra.com/p/198072/ePayPolicy/) 4.88 (258) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features NetSuite Top features 33/50 - 3PL Management - Accounting - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - Barcoding/RFID - Batch Processing - Budget Tracking - Bundles, Kits, & Variants - Compliance Management - Cost Tracking - Cross Docking - Customer Database - Customer History - Customer Portal - Customizable Fields - Cycle Counting - Demand Forecasting - Dock Management - eCommerce Integrations - Error Tracking - Financial Management - Forecasting - Generative AI - Inventory Forecasting - Inventory Management - Inventory Optimization - Inventory Tracking - Kitting - Labor Management - Mobile Access - Multi-Channel Management - Multi-Location - Ordering Automation - Order Management - Order Tracking - Picking & Routing - Pick & Pack - Procurement analytics - Real-Time Data - Real-Time Monitoring - Receiving - Reporting & Statistics - Returns Management - Serial Number Tracking - Shipping Labels - Shipping Management - Space Management - Status Tracking [See all features](https://www.capterra.com/p/135757/NetSuite/#features) ePayPolicy 9/50 - 3PL Management - Accounting - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - Barcoding/RFID - Batch Processing - Budget Tracking - Bundles, Kits, & Variants - Compliance Management - Cost Tracking - Cross Docking - Customer Database - Customer History - Customer Portal - Customizable Fields - Cycle Counting - Demand Forecasting - Dock Management - eCommerce Integrations - Error Tracking - Financial Management - Forecasting - Generative AI - Inventory Forecasting - Inventory Management - Inventory Optimization - Inventory Tracking - Kitting - Labor Management - Mobile Access - Multi-Channel Management - Multi-Location - Ordering Automation - Order Management - Order Tracking - Picking & Routing - Pick & Pack - Procurement analytics - Real-Time Data - Real-Time Monitoring - Receiving - Reporting & Statistics - Returns Management - Serial Number Tracking - Shipping Labels - Shipping Management - Space Management - Status Tracking [See all features](https://www.capterra.com/p/198072/ePayPolicy/#features) ### Recognition NetSuite is recognized as a top-rated tool in 5 Capterra Shortlist reports ePayPolicy is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support NetSuite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ePayPolicy Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details NetSuite - By Oracle - Located in United States - Founded in 1977 ePayPolicy - By ePayPolicy - Located in United States - Founded in 2014 ## Popular Comparisons [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.24 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Contact vendor for pricing Price $38/month 4.2 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/135757-190778/NetSuite-vs-QuickBooks-Online) [ePayPolicy](https://www.capterra.com/p/198072/ePayPolicy/)[4.88 (258)](https://www.capterra.com/p/198072/ePayPolicy/reviews/) vs 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