# Compare NetSuite vs Refrens 2026 | Capterra > Unsure of what to choose? Check Capterra to compare NetSuite and Refrens based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/135757-204191/NetSuite-vs-Refrens --- # NetSuite vs Refrens Features and Cost Comparison Last updated July 7th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NetSuiteRefrens2/4 selected [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/) [Refrens](https://www.capterra.com/p/204191/Refrens/)[4.9 (225)](https://www.capterra.com/p/204191/Refrens/reviews/) [## NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4 Customer Service 3.8 Reviews Sentiment Based on [2,052 reviews](#user-reviews) Positive 1,746 Neutral 209 Negative 97 [## Refrens](https://www.capterra.com/p/204191/Refrens/)[4.9 (225)](https://www.capterra.com/p/204191/Refrens/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.8 Ease of Use 4.8 Customer Service 4.7 Reviews Sentiment Based on [225 reviews](#user-reviews) Positive 223 Neutral 1 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 15,533 reviews from billing and invoicing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit Feature ratings Invoice Creation 4.4 Invoice Processing 4.2 Payment Processing 4.5 Credit Card Processing 4.3 Quotes/Estimates 4.5 83%Fit High performer Feature ratings Invoice Creation 4.8 Invoice Processing 4.9 Payment Processing 4.8 Credit Card Processing 4.3 Quotes/Estimates 4.6 User satisfaction User satisfaction 4.2 User reviews[2,052](https://www.capterra.com/p/135757/NetSuite/reviews/) Ease of use 4.0 Functionality 4.2 Value for money 3.9 Customer support 3.8 User satisfaction 4.9 User reviews[225](https://www.capterra.com/p/204191/Refrens/reviews/) Ease of use 4.8 Functionality 4.8 Value for money 4.7 Customer support 4.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for From pre-revenue startups to mid-size organizations, businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance. Best for MSMEs, SMEs, Small Business, Consultancy, Agencies. Startups, Service Industry Businesses, Manufacturing Businesses, Traders, Wholesalers, ## User reviews Pros & cons SP Sachin P. Head of business Systems and integration > "Its real-time reporting and scalability were especially valuable for supporting business growth and decision-making. If you want, tell me your role (e.g., finance, ops, sales),..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123381) RC Ronerissa C. Netsuite Admin > "Bugs and Issues: Occasionally, workflow automations or integrations (like those with Fiton for serial number tracking) can fail or produce duplicate records, requiring manual..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122536) MM Michael M. Netsuite Administrator > "It allows me to tailor solutions to specific business needs, streamline workflows, and build scalable systems that truly support operational efficiency." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116904) PFS Paul Fabian S. Web Deisngner, Developer. > "This limitation reduces efficiency in space planning and order packing, requiring workarounds that add time and complexity to daily operations." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982) SY Sadanandarao Y. NetSuite developer > "Furthermore, the ability to create custom records and fields without complex database management ensures the system scales effortlessly with evolving business requirements." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826) JC Jasmine C. Accountant > "Probably struggling with the fixed assets - when we get errors that come back but not specific detail and have to create support cases to fix eg depreciation record does not exist" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116918) SP Sonu P. Systems Analyst > "It’s a powerful and reliable platform that streamlines business operations, especially in finance and data management. While there is a learning curve and occasional system..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746) RK Rizwan K. ERP Solution Architect > "Updates or requested improvements can take a significant amount of time to be implemented, which may slow down business processes or limit the ability to adapt quickly to changing..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756) GW George W. Information Manger > "I’ve leveraged NetSuite’s customization capabilities, including custom fields and saved searches, to tailor the platform to business needs and help teams move away from outside..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) TD Tasman D. Finance Manager > "At the current time our primary issue is system performance. Although we have reviewed the scripting and workflows and upgraded to 5 processors there still seems to be delays in..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116933) PFS Paul Fabian S. Web Deisngner, Developer. > "It scales well as your business grows, provides real-time visibility across departments, and offers extensive customization options to match complex workflows." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982) BN Bill N. Senior Accountant > "Creating saved searches is not very intuitive at times, it can be very difficult to find fields as there are several similar named fields." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116895) SS Shailen S. Accounting Manager > "Real-time multi-entity reporting, seamless consolidation, and scalable automation that streamlines close and improves accuracy across finance processes." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122127) BG Bevan G. Finance Business Partner > "Ability to access the data via reports and searches is somewhat limited which leads to confusion and frustration." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116946) GW George W. Information Manger > "I also appreciated the ability to create custom fields, which allowed us to capture the specific data points that matter most to the business and tailor the system to our unique..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) AW Archie W. Finance Manager > "The complex customization and high subscription costs can make scaling feel like a constant hurdle." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122118) NK Nikunj K. Production and systems engineer > "Users also love its scalability; the "OneWorld" feature handles multi-subsidiary, multi-currency, and global tax needs seamlessly as a company grows. Because it is cloud-native,..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760) RR Rizvi R. Financial Controller > "Integration issues and slow report performance and the built-in reports are not very useful or informative." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114422) WX Wei X. Senior financial accountant > "It provides strong financial reporting and good visibility into business data. Once users become familiar with the system, it greatly improves efficiency and helps manage company..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113734) HB Heath B. Controller > "There are thousands of hours of training videos, but they all use the base software and many are out of date for the current user interface." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7156973) CM Christopher M. Director > "I like NetSuite because it brings finance, operations, and reporting into one \*\*cloud-based\*\* platform, so I always have real-time visibility without wrestling with silos or..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122351) SL Shahar L. Business Application Manager > "Creating suite scripts requires development knowledge, i.e. Java script and knowledge of Suite Script configuration. Since this is not accessible to all organization inhouse, this..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6426746) OS Ogi S. Account Payable > "I’ve mainly used it for accounts payable, reconciliations, and reviewing financial data, and it has handled these tasks reliably." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) EM Evelyn M. Senior Accountant > "Customization and reporting often require technical expertise, and support response quality can be inconsistent." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116876) VR Verified Reviewer Lead Applications Development > "As a developer, I have worked extensively with SuiteScript, workflows, and integrations to automate billing, manage large volumes of financial transactions, and connect NetSuite..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113754) VR Verified Reviewer Operations and Logistics Coordinator > "Can be complex to navigate, and implementation and ongoing customization require significant time and cost." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7089219) NC Nicka C. Data System Officer > "As someone with with experience with various ERPs, NetSuite has the edge in terms of 3rd party application integrations, okay customer support, and reports for actual vs budget..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7143936) SB Stephan B. Digital Marketing Manager > "The UI is extremely outdated, the browser compatibility is limited, and input fields exhibit odd behaviors such as defaulting to random values or counterintuitive keyboard..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6654928) GZ Grace Z. Financial controller > "For example it can pick up memo of electricity bill, it allowed us to allocate expenses to correct period, improved forecast and budget process." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117599) KZ Ke Z. Senior Accountant > "In addition, some reports and workflows are not very intuitive to set up, which can slow down daily operations." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) DC Dirk C. ERP administrator > "It brings financials, inventory, and operations together in one unified platform, giving you real-time visibility across the business." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116902) YH Yael H. Corporate Controller > "Billing schedules are very challenging- for example quarterly billing for 2 years and for 1 year requires 2 different billing schedules, the system can only divide the quantity..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6427290) PJ Praveen J. ICT BUSINESS ANALYST > "You can manage financials, inventory, orders, and customers without jumping between different systems, which makes processes much smoother and more reliable." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815) PLC Pepukai Loyd C. Senior Global AR Assistant > "The interface is not always intuitive, and it often takes time and proper training to fully understand how to navigate and use all its features effectively." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) KY Keson Y. Accountant > "I especially value its real-time reporting and dashboard capabilities, as they support faster decision-making and better visibility across the business." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869) ES Edward S. Statutory and Regulatory Reporting Specialist > "Can be slow at times to run larger reports. If trying to see data across the whole organization, this can be considerable." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113755) NK Nikunj K. Production and systems engineer > "NetSuite’s biggest "pro" is its unified database, which creates a single source of truth across finance, CRM, and inventory." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760) MT Mark T. Group Financial Controller > "The Fixed Asset module is slow and clunky and lacks certain reports that auditors would expect." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122132) OS Ogi S. Account Payable > "What I like most about NetSuite is that it keeps financial and operational data in one place, which makes it easier to follow transactions from start to finish." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) NJ Nicolas J. FPA manager > "Implementation times and cost , for every feature being behind a paywall or additional licensing hard to asses from the start" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113849) OS Ogi S. Account Payable > "Over time, I’ve become more comfortable with features like saved searches and reporting, which help me work more efficiently and keep track of outstanding items or exceptions." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) VR Verified Reviewer Product owner > "biggest downsides are cost, complexity, and the effort required for implementation and customization" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7104180) RK Rizwan K. ERP Solution Architect > "Instead of relying on rigid, one-size-fits-all approaches, a customizable solution adapts to changing requirements, integrates with existing tools, and scales alongside growth." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756) VR Vanesa R. Global Accounts Payable Manager > "The price is quite high if you want to get the full functionality of the system. And sometimes it is a bit difficult to find how the work" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122216) AG Andres G. BUSSINES ADMINISTRATION > "The real-time reporting and data visibility are especially valuable for decision-making. Although there is a learning curve at the beginning, once you become familiar with the..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847) VR Verified Reviewer Controller > "The gap between what NetSuite promises in the sales cycle and what their implementation and support teams actually deliver is massive." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7134221) LA Leandro A. Senior Accountant > "NetSuite offers strong integration, real-time data visibility, and scalable workflows. And the Netsuite Next will bring lots of benefits." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7121811) LF Lachlan F. GM of Finance > "In recent time we have occassionaly encountered issues with speed of loading pages, which is impacting productivity" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114435) JV James V. It Support Officer > "NetSuite provides a centralized system where financials, jobs, and operational data can all be managed in one place." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113840) MK Mack K. COO > "Then on the item receipt, we can't see the total dollar value per line so the guys are constantly receiving parts at the wrong dollar value, making AP's job really difficult. And..." [See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6403782) LF Lloyd F. Director > "The way that Oracle netsuite have embraced AI to turbo charge its operation. And enable users to become more intelligent about the date they are using in less time" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122349) LO Lori O. Controller > "The customization that needed to happen to fit NetSuite into our current work processes and the transferring of data from our QB system to NetSuite was not smooth due to going..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6476831) PLC Pepukai Loyd C. Senior Global AR Assistant > "What I liked most about NetSuite is its ability to centralize all key business functions into one unified, cloud-based system." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) AH Ahmad H. Finance manager > "Prices and the customer service if we are on the normal one we will never have enogh answer and its always short" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093163) SGD Stephanie Gail D. General Accountant > "As a general accountant in our company, Netsuite helps me in giving me appropriate financial reports in order to report in the management" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7139979) GA Gabby A. Business Analyst > "Sometimes system can be slow especially on the payroll mode due to having many scripts." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113819) TZ Teresa Z. FC > "What I like the most about NetSuite is its innovative AI technology, which could significantly reduce the amount of manual work involved within the business" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116877) NC Nissam C. ERP Consultant > "NetSuite can be expensive, complex to customize, slow at times, and requires training to use effectively." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093156) KY Keson Y. Accountant > "Overall, NetSuite stands out for its ability to streamline processes, strengthen financial oversight, and support scalable growth in a practical, user-friendly way." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869) SB Stephen B. Accountant > "Works well for most aspects but FSM lets it down and is time consuming to manage with rubbish data." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116899) JC Jessa C. Customer Service Support > "Finance, sales, inventory, and reporting all connect smoothly, and having real-time visibility into operations is a big advantage." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7140006) SP Sonu P. Systems Analyst > "The system has a learning curve, and the interface can feel outdated at times." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746) SY Sadanandarao Y. NetSuite developer > "It is a powerful tool for any organization that requires a scalable, cloud-native ERP to centralize its operations and technical stack." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826) RR Rasilkrishnan R. Master Data Manager > "This makes issue in our system my duplicate creation of records." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116977) AG Andres G. BUSSINES ADMINISTRATION > "It’s a robust and comprehensive platform that helps streamline financial and operational processes within a single system." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847) FN Fiona N. CFO > "The lack of flexibility to build management reports to requirements." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116937) AS Anastasia S. Accounting Manager > "What I like most about NetSuite is its all-in-one structure—financials, reporting, and operations in one place." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116917) RK Rizwan K. ERP Solution Architect > "One of the main drawbacks is the delay in adding enhancements and new features." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756) GW George W. Information Manger > "I started on the operations side as an end user, which gave me a ground-level understanding of how the system supports day-to-day business processes." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) EA Erwin A. Senior Financial Controller > "No module for property and real estate, hospitality, property management aren’t as available." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116903) HV Hernan V. CFO > "It provides the right tools, realiable data in real time that allow to take strategic decisions with less margin error." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7094715) PLC Pepukai Loyd C. Senior Global AR Assistant > "The implementation process can also be lengthy and resource-intensive for businesses without dedicated IT support." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) KZ Ke Z. Senior Accountant > "Having financials, CRM, inventory, and reporting connected in real time makes operations far more efficient and reduces manual work." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) ES Ekadashi S. Administrative Assistant > "We used to have a customized item to insert multiple serial numbers in one go but now I have to do it one by one because the customization went away and we do not want to keep..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6577886) KZ Ke Z. Senior Accountant > "I also appreciate its cloud-based accessibility, which allows teams to collaborate from anywhere without complicated infrastructure." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) AH Adam H. Dir. IT Program Management > "The inability to communicate within the software via a 'chatter' type functionality. While we could leave notes and comments, there wasn't a way to tag users/groups without..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6841820) NC Nicka C. Data System Officer > "What I kike about NetSuite is how easily to store data and generate reports including how easy the integration from other application" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7143936) PLC Pepukai Loyd C. Senior Global AR Assistant > "Another downside is that certain tasks may take more steps than expected, which can slow down productivity." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) PLC Pepukai Loyd C. Senior Global AR Assistant > "Beyond that, I appreciate how everything is integrated into one system, which makes managing financials, customers, and operations much more efficient." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) PJ Praveen J. ICT BUSINESS ANALYST > "Performance can be inconsistent at times, especially during large data loads." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815) [View Reviews](https://www.capterra.com/p/135757/NetSuite/reviews/) KM Kenneth M. Manager > "The platform saves time and keeps everything organized in one place, making daily business operations smoother. While there is room for improvement in..." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7166048) KA Kashish A. CMO > "I've tried multiple accounting/invoicing software in past and major issue have been either limitation to create invoice in multiple currencies and the..." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7162552) RA Riyaz A. Owner > "It simplifies the creation of quotations and invoices, and offers clear visibility of due dates, which makes tracking and follow-ups much more efficient." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7141826) Charan P. Founder > "At times, the mobile app navigation feels less intuitive, occasional loading delays happen when handling multiple clients, and customer support response..." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7140199) Shiv M. Founder > "The ability to generate real-time reports like P&L, balance sheet, and cash flow gives clear visibility into financial health." [See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___7117674) SS Santosh S. Manager > "Good, Additionally, advanced integrations and deeper financial customizations remain limited compared to larger platforms, and the reporting features are..." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7174901) NM Nitin M. CEO > "Being cloud-based, it allows our team to access data from anywhere, and the automation features save a significant amount of manual work." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7165379) Alouis M. Director of Marketing > "The paid subscription can feel costly, particularly for small businesses or freelancers who only need a few more features than the free version offers." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7100319) Sanket J. VP-Business Development > "Its primary strength lies in its simplicity and speed—you can generate professional, GST-compliant invoices in under a minute and share them instantly via..." [See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___7132715) MI Mukama I. MANAGING DIRECTOR > "The paid subscription can feel costly, particularly for small businesses or freelancers who only need a few more features than the free version offers." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7109335) Alex Owusu A. Electrical engineering services > "I particularly use it’s invoice generation feature much, as it help prepare a professional invoice for my clients" [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7144123) RL Rebecca L. Owner > "Sometimes I end up recreating the same invoice multiple times before it finally saves successfully, which can be frustrating." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7113443) Debadri N. Partner > "Also the Refrens associates are very efficient in resolving my issues related to my request for a customised plan tailored for my workflow." [See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___7090029) CT Chirag T. Business Development > "I was unable to add HSN codes in the quotation, which limited detailed tax classification thats it r" [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7089416) SS Santosh S. Manager > "Clean, User-Friendly Interface: The dashboard is highly intuitive, making it easy for users with no accounting background to generate professional..." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7174901) SS Santosh S. Manager > "Finally, a few premium features are locked behind paid plans, which can feel restrictive for growing businesses." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7174901) KM Kenneth M. Manager > "I also appreciate the ability to track payments, manage clients, and access records from anywhere through the cloud." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7166048) RL Rebecca L. Owner > "I wish it were more user-friendly, as it tends to crash frequently. While I wouldn’t necessarily call them “bugs,” there are definitely stability issues." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7113443) HO Happiness O. Founder > "It makes creating professional invoices fast and helps keep client accounts organized without any hassle." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7162570) MA Michael A. Procurement officer > "I least liked the limited customization options and occasional delays in receiving updates, which might affect my business." [See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___7026318) PRP Praveen Raj P. WEDDING PHOTOGRAPHER > "lead capturing feature is very much helpful for me to track my leads and send quotation & invoices instantsly." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7115205) Kapil A. IT > "Offline Functionality: If you often work in areas with poor internet connectivity, the reliance on an internet connection for using Refrens on your phone..." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___6396076) Aryan S. Aerial Cinematographer > "My experience with refrens has gone very smoothly and it gets my work faster and when clients need the invoices i can quickly generate it or quotation" [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7140049) BA Benard A. Sales and Marketing > "Before 2023, I struggled with inconsistent quotation formats." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7075273) Balint Istvan S. Managing Partner, CCO > "Customer service is responsive and helpful when questions come up, which adds a lot of confidence when using the platform for business invoicing." [See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___7082851) NA Nimit A. Co-Founder > "Newer freelancers might find the reliance on testimonials a hurdle, and some advanced features of larger platforms are currently lacking." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___6780601) Nicolas L. Director > "We moved away from using generic spreadsheets and over-complicated enterprise ERPs to Refrens because it specifically addresses the needs of service-based..." [See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___7113001) SB Stephan B. Self Employed > "Can't put any deductions in the main field, you have to use a special field for that which does not make cense." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___6768395) KB Karthik B. Proprietor > "It was life saver, I only spend a very little time of billing and other paper works and it helps in reminding me the due invoices which I find is helpful" [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7085030) RS RAMKESH S. CEO > "As i am one of the early users there were alot of minor glitches that I faced sometimes also we cannot have more customization options" [See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___6791940) VR Verified Reviewer Owner > "It also makes managing clients and payments in one place extremely convenient, making my workflow more organized and efficient." [See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___7124459) MM Mario M. Mr > "Lack of customization, time zone difference for agents" [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___6568866) MF Mohd F. Business owner > "The clean interface and useful features like client management and tracking make it a great tool for small businesses.”" [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7126812) Marius W. Owner > "A lot of menu points are a bit confusing sometimes." [See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___6768233) RL Rebecca L. Owner > "The platform is simple to navigate, which allows me to quickly create and send invoices without spending a lot of time figuring things out." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7113443) Kamal T. CEO > "There isn't the french language, i need it most of the time to show a better looking Invoice, most of my clients don't speak english." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___4986653) Adam I. Exec > "Creating invoices, tracking payments, and managing clients can be done quickly without confusion." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7132699) Mohd S. Web Designer > "I tried writing on support chat from the dashboard as well but the message fails to send everytime." [See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___6136795) NM Nitin M. CEO > "The GST support, customizable templates, and client management features are particularly useful." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7165379) SC Suhel C. Store Manager > "As I have mentioned that when I put item wise discount while I am preparing a quotation it gives a wrong calculation." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___5019695) Shiv M. Founder > "What stands out the most is how automated the entire system is right from invoice generation to bookkeeping and payment tracking." [See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___7117674) Mohd S. Web Designer > "Scammers!!!" [See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___6136795) AU Abrar U. Support cordinator > "Overall, Refrens is reliable, efficient, and perfect for freelancers or small businesses who want a simple yet powerful invoicing solution without..." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7123807) BG Bharat G. Managing Director > "Minor field changes are sometimes difficult." [See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___4711102) [View Reviews](https://www.capterra.com/p/204191/Refrens/reviews/) ## User interface 4.23 (2,052) [Refrens](https://www.capterra.com/p/204191/Refrens/) 4.88 (225) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting Integration 207 Important Activity Dashboard 150 Important AI Copilot 120 Important NetSuite 31/50 - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Automated Receipt Matching - Backup and Recovery - Billing Portal - Bulk Send - Client Management - Compliance Management - Contact Database - Contingency Billing - Credit Card Processing - Credit Note - Customizable Branding - Customizable Invoices - Customizable Reports - Customizable Templates - Document Management - Dunning Management - Duplicate Detection - Dynamic Pricing - Email Management - Event Logs - File Encryption - File Sharing - Financial Management - Fraud Detection - Generative AI - Hourly Billing - Invoice Creation - Invoice History - Invoice Processing - Master Data Management - Mobile Payments - Multi-Currency - Multi-Language - Online Invoicing - Payment Processing - Project Billing - Projections - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Recurring/Subscription Billing - Reminders - Reporting & Statistics [See all features](https://www.capterra.com/p/135757/NetSuite/#features) Refrens Top features 41/50 - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Automated Receipt Matching - Backup and Recovery - Billing Portal - Bulk Send - Client Management - Compliance Management - Contact Database - Contingency Billing - Credit Card Processing - Credit Note - Customizable Branding - Customizable Invoices - Customizable Reports - Customizable Templates - Document Management - Dunning Management - Duplicate Detection - Dynamic Pricing - Email Management - Event Logs - File Encryption - File Sharing - Financial Management - Fraud Detection - Generative AI - Hourly Billing - Invoice Creation - Invoice History - Invoice Processing - Master Data Management - Mobile Payments - Multi-Currency - Multi-Language - Online Invoicing - Payment Processing - Project Billing - Projections - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Recurring/Subscription Billing - Reminders - Reporting & Statistics [See all features](https://www.capterra.com/p/204191/Refrens/#features) ### Recognition No recognitions have been awarded to NetSuite Refrens Best Value Billing and InvoicingSoftware (2023)  ### Deployment & support NetSuite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Refrens Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details NetSuite - By Oracle - Located in United States - Founded in 1977 Refrens - By Refrens Internet - Located in India - Founded in ## Popular Comparisons [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,475)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Contact vendor for pricing Price $38/month 4.2 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/135757-190778/NetSuite-vs-QuickBooks-Online) [Refrens](https://www.capterra.com/p/204191/Refrens/)[4.88 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