# Compare NetSuite vs Afterpay 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare NetSuite and Afterpay based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135757-229452/NetSuite-vs-Afterpay

---

# NetSuite vs Afterpay Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NetSuiteAfterpay2/4 selected

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,045)](https://www.capterra.com/p/135757/NetSuite/reviews/)

[Afterpay](https://www.capterra.com/p/229452/Afterpay/)[4.6 (307)](https://www.capterra.com/p/229452/Afterpay/reviews/)

[## NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,045)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4

Customer Service

3.8

Reviews Sentiment

Based on [2,045 reviews](#user-reviews)

Positive

1,739

Neutral

209

Negative

97

[## Afterpay](https://www.capterra.com/p/229452/Afterpay/)[4.6 (307)](https://www.capterra.com/p/229452/Afterpay/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [307 reviews](#user-reviews)

Positive

277

Neutral

8

Negative

22

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## Summary

* * *

Key features rated by users

Features selected based on 17,676 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

High performer

Feature ratings

Data Security

4.4

Contact Management

4.2

Lead Management

4.1

Sales Pipeline Management

4.2

Activity Dashboard

4.2

\--%Fit

Missing features

Feature ratings

Data Security

4.3

Contact Management

NA

Lead Management

NA

Sales Pipeline Management

NA

Activity Dashboard

NA

User satisfaction

User satisfaction

4.2

User reviews[2,045](https://www.capterra.com/p/135757/NetSuite/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

3.9

Customer support

3.8

User satisfaction

4.6

User reviews[307](https://www.capterra.com/p/229452/Afterpay/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.5

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

From pre-revenue startups to mid-size organizations, businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance.

Best for

It caters to businesses in banking, customer services, marketing & advertising, and more.

## User reviews

Pros & cons

SP

Sachin P.

Head of business Systems and integration

> "Its real-time reporting and scalability were especially valuable for supporting business growth and decision-making. If you want, tell me your role (e.g., finance, ops, sales), and I..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123381)

RC

Ronerissa C.

Netsuite Admin

> "Bugs and Issues: Occasionally, workflow automations or integrations (like those with Fiton for serial number tracking) can fail or produce duplicate records, requiring manual..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122536)

MM

Michael M.

Netsuite Administrator

> "It allows me to tailor solutions to specific business needs, streamline workflows, and build scalable systems that truly support operational efficiency."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116904)

PFS

Paul Fabian S.

Web Deisngner, Developer.

> "This limitation reduces efficiency in space planning and order packing, requiring workarounds that add time and complexity to daily operations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982)

SY

Sadanandarao Y.

NetSuite developer

> "Furthermore, the ability to create custom records and fields without complex database management ensures the system scales effortlessly with evolving business requirements."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826)

JC

Jasmine C.

Accountant

> "Probably struggling with the fixed assets - when we get errors that come back but not specific detail and have to create support cases to fix eg depreciation record does not exist"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116918)

SP

Sonu P.

Systems Analyst

> "It’s a powerful and reliable platform that streamlines business operations, especially in finance and data management. While there is a learning curve and occasional system..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746)

RK

Rizwan K.

ERP Solution Architect

> "Updates or requested improvements can take a significant amount of time to be implemented, which may slow down business processes or limit the ability to adapt quickly to changing..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756)

GW

George W.

Information Manger

> "I’ve leveraged NetSuite’s customization capabilities, including custom fields and saved searches, to tailor the platform to business needs and help teams move away from outside tools..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

TD

Tasman D.

Finance Manager

> "At the current time our primary issue is system performance. Although we have reviewed the scripting and workflows and upgraded to 5 processors there still seems to be delays in..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116933)

PFS

Paul Fabian S.

Web Deisngner, Developer.

> "It scales well as your business grows, provides real-time visibility across departments, and offers extensive customization options to match complex workflows."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982)

BN

Bill N.

Senior Accountant

> "Creating saved searches is not very intuitive at times, it can be very difficult to find fields as there are several similar named fields."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116895)

SS

Shailen S.

Accounting Manager

> "Real-time multi-entity reporting, seamless consolidation, and scalable automation that streamlines close and improves accuracy across finance processes."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122127)

AH

Adam H.

Dir. IT Program Management

> "The inability to communicate within the software via a 'chatter' type functionality. While we could leave notes and comments, there wasn't a way to tag users/groups without BluChat..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6841820)

GW

George W.

Information Manger

> "I also appreciated the ability to create custom fields, which allowed us to capture the specific data points that matter most to the business and tailor the system to our unique needs."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

BG

Bevan G.

Finance Business Partner

> "Ability to access the data via reports and searches is somewhat limited which leads to confusion and frustration."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116946)

NK

Nikunj K.

Production and systems engineer

> "Users also love its scalability; the "OneWorld" feature handles multi-subsidiary, multi-currency, and global tax needs seamlessly as a company grows. Because it is cloud-native, you..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760)

AW

Archie W.

Finance Manager

> "The complex customization and high subscription costs can make scaling feel like a constant hurdle."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122118)

WX

Wei X.

Senior financial accountant

> "It provides strong financial reporting and good visibility into business data. Once users become familiar with the system, it greatly improves efficiency and helps manage company..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113734)

RR

Rizvi R.

Financial Controller

> "Integration issues and slow report performance and the built-in reports are not very useful or informative."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114422)

CM

Christopher M.

Director

> "I like NetSuite because it brings finance, operations, and reporting into one \*\*cloud-based\*\* platform, so I always have real-time visibility without wrestling with silos or..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122351)

HB

Heath B.

Controller

> "There are thousands of hours of training videos, but they all use the base software and many are out of date for the current user interface."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7156973)

OS

Ogi S.

Account Payable

> "I’ve mainly used it for accounts payable, reconciliations, and reviewing financial data, and it has handled these tasks reliably."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

SL

Shahar L.

Business Application Manager

> "Creating suite scripts requires development knowledge, i.e. Java script and knowledge of Suite Script configuration. Since this is not accessible to all organization inhouse, this..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6426746)

VR

Verified Reviewer

Lead Applications Development

> "As a developer, I have worked extensively with SuiteScript, workflows, and integrations to automate billing, manage large volumes of financial transactions, and connect NetSuite with..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113754)

EM

Evelyn M.

Senior Accountant

> "Customization and reporting often require technical expertise, and support response quality can be inconsistent."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116876)

NC

Nicka C.

Data System Officer

> "As someone with with experience with various ERPs, NetSuite has the edge in terms of 3rd party application integrations, okay customer support, and reports for actual vs budget..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7143936)

VR

Verified Reviewer

Operations and Logistics Coordinator

> "Can be complex to navigate, and implementation and ongoing customization require significant time and cost."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7089219)

GZ

Grace Z.

Financial controller

> "For example it can pick up memo of electricity bill, it allowed us to allocate expenses to correct period, improved forecast and budget process."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117599)

SB

Stephan B.

Digital Marketing Manager

> "The UI is extremely outdated, the browser compatibility is limited, and input fields exhibit odd behaviors such as defaulting to random values or counterintuitive keyboard navigation..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6654928)

DC

Dirk C.

ERP administrator

> "It brings financials, inventory, and operations together in one unified platform, giving you real-time visibility across the business."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116902)

KZ

Ke Z.

Senior Accountant

> "In addition, some reports and workflows are not very intuitive to set up, which can slow down daily operations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

PJ

Praveen J.

ICT BUSINESS ANALYST

> "You can manage financials, inventory, orders, and customers without jumping between different systems, which makes processes much smoother and more reliable."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815)

YH

Yael H.

Corporate Controller

> "Billing schedules are very challenging- for example quarterly billing for 2 years and for 1 year requires 2 different billing schedules, the system can only divide the quantity for..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6427290)

KY

Keson Y.

Accountant

> "I especially value its real-time reporting and dashboard capabilities, as they support faster decision-making and better visibility across the business."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "The interface is not always intuitive, and it often takes time and proper training to fully understand how to navigate and use all its features effectively."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

NK

Nikunj K.

Production and systems engineer

> "NetSuite’s biggest "pro" is its unified database, which creates a single source of truth across finance, CRM, and inventory."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760)

ES

Edward S.

Statutory and Regulatory Reporting Specialist

> "Can be slow at times to run larger reports. If trying to see data across the whole organization, this can be considerable."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113755)

OS

Ogi S.

Account Payable

> "What I like most about NetSuite is that it keeps financial and operational data in one place, which makes it easier to follow transactions from start to finish."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

MT

Mark T.

Group Financial Controller

> "The Fixed Asset module is slow and clunky and lacks certain reports that auditors would expect."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122132)

OS

Ogi S.

Account Payable

> "Over time, I’ve become more comfortable with features like saved searches and reporting, which help me work more efficiently and keep track of outstanding items or exceptions."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

NJ

Nicolas J.

FPA manager

> "Implementation times and cost , for every feature being behind a paywall or additional licensing hard to asses from the start"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113849)

RK

Rizwan K.

ERP Solution Architect

> "Instead of relying on rigid, one-size-fits-all approaches, a customizable solution adapts to changing requirements, integrates with existing tools, and scales alongside growth."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756)

VR

Verified Reviewer

Product owner

> "biggest downsides are cost, complexity, and the effort required for implementation and customization"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7104180)

AG

Andres G.

BUSSINES ADMINISTRATION

> "The real-time reporting and data visibility are especially valuable for decision-making. Although there is a learning curve at the beginning, once you become familiar with the system,..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847)

VR

Vanesa R.

Global Accounts Payable Manager

> "The price is quite high if you want to get the full functionality of the system. And sometimes it is a bit difficult to find how the work"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122216)

LA

Leandro A.

Senior Accountant

> "NetSuite offers strong integration, real-time data visibility, and scalable workflows. And the Netsuite Next will bring lots of benefits."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7121811)

VR

Verified Reviewer

Controller

> "The gap between what NetSuite promises in the sales cycle and what their implementation and support teams actually deliver is massive."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7134221)

JV

James V.

It Support Officer

> "NetSuite provides a centralized system where financials, jobs, and operational data can all be managed in one place."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113840)

AH

Ashley H.

Managing Director

> "From the outset, the implementation of NetSuite was handled incorrectly, causing significant disruptions to our business operations. Whenever we encountered an issue, the standard..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6351695)

LF

Lloyd F.

Director

> "The way that Oracle netsuite have embraced AI to turbo charge its operation. And enable users to become more intelligent about the date they are using in less time"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122349)

LF

Lachlan F.

GM of Finance

> "In recent time we have occassionaly encountered issues with speed of loading pages, which is impacting productivity"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114435)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "What I liked most about NetSuite is its ability to centralize all key business functions into one unified, cloud-based system."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

MK

Mack K.

COO

> "Then on the item receipt, we can't see the total dollar value per line so the guys are constantly receiving parts at the wrong dollar value, making AP's job really difficult. And..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6403782)

SGD

Stephanie Gail D.

General Accountant

> "As a general accountant in our company, Netsuite helps me in giving me appropriate financial reports in order to report in the management"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7139979)

LO

Lori O.

Controller

> "The customization that needed to happen to fit NetSuite into our current work processes and the transferring of data from our QB system to NetSuite was not smooth due to going live..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6476831)

TZ

Teresa Z.

FC

> "What I like the most about NetSuite is its innovative AI technology, which could significantly reduce the amount of manual work involved within the business"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116877)

AH

Ahmad H.

Finance manager

> "Prices and the customer service if we are on the normal one we will never have enogh answer and its always short"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093163)

KY

Keson Y.

Accountant

> "Overall, NetSuite stands out for its ability to streamline processes, strengthen financial oversight, and support scalable growth in a practical, user-friendly way."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869)

GA

Gabby A.

Business Analyst

> "Sometimes system can be slow especially on the payroll mode due to having many scripts."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113819)

JC

Jessa C.

Customer Service Support

> "Finance, sales, inventory, and reporting all connect smoothly, and having real-time visibility into operations is a big advantage."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7140006)

NC

Nissam C.

ERP Consultant

> "NetSuite can be expensive, complex to customize, slow at times, and requires training to use effectively."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093156)

SY

Sadanandarao Y.

NetSuite developer

> "It is a powerful tool for any organization that requires a scalable, cloud-native ERP to centralize its operations and technical stack."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826)

SB

Stephen B.

Accountant

> "Works well for most aspects but FSM lets it down and is time consuming to manage with rubbish data."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116899)

AG

Andres G.

BUSSINES ADMINISTRATION

> "It’s a robust and comprehensive platform that helps streamline financial and operational processes within a single system."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847)

SP

Sonu P.

Systems Analyst

> "The system has a learning curve, and the interface can feel outdated at times."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746)

AS

Anastasia S.

Accounting Manager

> "What I like most about NetSuite is its all-in-one structure—financials, reporting, and operations in one place."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116917)

RR

Rasilkrishnan R.

Master Data Manager

> "This makes issue in our system my duplicate creation of records."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116977)

GW

George W.

Information Manger

> "I started on the operations side as an end user, which gave me a ground-level understanding of how the system supports day-to-day business processes."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

FN

Fiona N.

CFO

> "The lack of flexibility to build management reports to requirements."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116937)

HV

Hernan V.

CFO

> "It provides the right tools, realiable data in real time that allow to take strategic decisions with less margin error."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7094715)

RK

Rizwan K.

ERP Solution Architect

> "One of the main drawbacks is the delay in adding enhancements and new features."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756)

KZ

Ke Z.

Senior Accountant

> "Having financials, CRM, inventory, and reporting connected in real time makes operations far more efficient and reduces manual work."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

EA

Erwin A.

Senior Financial Controller

> "No module for property and real estate, hospitality, property management aren’t as available."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116903)

KZ

Ke Z.

Senior Accountant

> "I also appreciate its cloud-based accessibility, which allows teams to collaborate from anywhere without complicated infrastructure."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "The implementation process can also be lengthy and resource-intensive for businesses without dedicated IT support."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

NC

Nicka C.

Data System Officer

> "What I kike about NetSuite is how easily to store data and generate reports including how easy the integration from other application"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7143936)

ES

Ekadashi S.

Administrative Assistant

> "We used to have a customized item to insert multiple serial numbers in one go but now I have to do it one by one because the customization went away and we do not want to keep paying..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6577886)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "Beyond that, I appreciate how everything is integrated into one system, which makes managing financials, customers, and operations much more efficient."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "Another downside is that certain tasks may take more steps than expected, which can slow down productivity."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

[View Reviews](https://www.capterra.com/p/135757/NetSuite/reviews/)

RD

Renico D.

Payroll and Software administrator

> "That you can make purchases and be able to pay it off in 4 installments, so getting that something you need of..."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6856128)

BH

Brittany H.

Patient service specialist

> "I enjoyed being able to make payments being in a financial bind, but after I had built up purchasing power, almost..."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6381254)

BL

Brooks L.

Customer Service Payment Support

> "Overall, Afterpay is a convenient and reliable service for managing purchases and payments."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___7164203)

JR

Julius R.

Senior Technical Designer

> "The payments being spread out into 4 instalment periods (2 weeks between each payment) is great but I do not like..."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6601427)

HW

Hannah W.

Tax Accountant

> "I love how many places offer Afterpay as a payment option now!"

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___7082932)

SA

Svetlana A.

Pharmacists

> "It is impossible to talk to a representative. When I called the phone number I found on the website, the answering..."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6457263)

AS

ALFREDO S.

LEAD

> "I like its payment method and its low interest rate."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___7120105)

MM

Megan M.

Planning Engineer

> "Additionally, the spending limits can be restrictive, especially for larger purchases, and the approval process..."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6542044)

EB

Erinn B.

Client Service Specialist II

> "As long as whoever you are purchasing something from accepts afterpay and you can make the payments it is a great..."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6496605)

AS

Ashley S.

CCR

> "Poor customer service, didn’t understand my needs, and my refund was not returned after I didn’t get my order"

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6634629)

BM

Bianca M.

Admin Assistant

> "I enjoy using Afterpay as an option when ordering items online."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___7033413)

CM

Cameron M.

Manager

> "Perhaps the return process, or adjustments are sometimes confusing."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6839242)

BL

Brooks L.

Customer Service Payment Support

> "The service is easy to use, has a simple learning curve, and integrates with many popular retailers."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___7164203)

JM

Joanne M.

Manager

> "I did find it difficult contacting someone when I needed to or just had a question."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___7053111)

TR

Tania R.

Office Administrator

> "I liked the option of secure payments and the 4 instalment option."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___7014683)

NR

Norma R.

Assistant Manager

> "I had fraud on my debit card which needed to be replaced, since I did not have an updated card at the time pf..."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___5085814)

SJ

SHERYL J.

FIELD ESTIMATOR

> "Applying doesn't impact your credit & provides more credit to loan once you've established a good standing account..."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6695212)

JK

Justin K.

Engineer

> "I asked them for assistance and was turned down and told to contact the retailer, who no longer is responding to..."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6795886)

EB

Erinn B.

Client Service Specialist II

> "What I like most about Afterpay is it an interest free way to make 4 payments spread out."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6496605)

JW

Janette W.

CEO

> "Blocked me after having my bank account hacked and only owing $12.96!!"

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6506177)

VR

Verified Reviewer

Office Assistant

> "The no interest and affordable payments make purchasing something that is expensive a lot easier."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6863585)

PE

PAULA E.

Bookkeeper

> "Du to a missed payment they will reduce you money balance and thats not fair im leaving..."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6827080)

KB

Katyra B.

Owner

> "I liked most that I'm able to provide extra payment options to my customers"

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6677134)

NR

Nicole R.

Owner

> "My debit card was stolen and I was waiting on a new card."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6693749)

JB

Jeremiah B.

Security

> "My experience with afterpay has been a delight, being able to acquire more lump sum products and goods."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6665584)

MC

Michael C.

Assistant mngr

> "Causing me to pay 35 dollar fees over and over again."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6487863)

SH

Sherree H.

Owner

> "Adding my card for payments isn't hard at all."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6797881)

SA

Svetlana A.

Pharmacists

> "My order was not delivered by USPS."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6457263)

NR

Nicole R.

Owner

> "Being able to make payments in 4 is awesome."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6693749)

AH

Aroha H.

CEO

> "The customer service is slow and terrible."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6571211)

LL

Leah L.

Study Coordinator

> "I like that you are able to finance smaller purchases."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6669932)

Tiara H.

Founder

> "Late payment fees can compound pretty quickly if not repaid within seven days from the due date."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6033369)

AS

ALFREDO S.

LEAD

> "Happy to use this service and excellent customer service, 24/7"

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___7120105)

SE

Sherri E.

AR Analyst

> "Unable to pay off early."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6484242)

MG

Marissa G.

medical assistant

> "absolutely love using afterpay love that i can use it online and in stores as well."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6644241)

MH

Maria H.

Owner

> "The only complaint I have about Afterpay is the processing fee is higher than the regular processing fee"

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6294628)

SH

Sherree H.

Owner

> "Different things listed at the start making it a great experience without the hassle of not finding what you need..."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6797881)

LS

Laila S.

CEO

> "Horrible customer service and incompetence to comprehend"

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6574806)

BM

Blake M.

Author

> "Helped me pay for some things on a pay day week."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6563755)

VR

Verified Reviewer

Supervisor customer service

> "Sometimes there are issues with being able to get on the app. And if diffcult to get any help from someone that..."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6031878)

CC

Chelsea C.

Owner

> "It allows you the time needed in your budget to procure the goods you need immediately without putting a strain on..."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6341921)

VS

Vanessa S.

Admin

> "It was overall pointless and a waste of time for myself"

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6618629)

AF

Alicia F.

Owner

> "Good experience with Afterpay with the availability to buy now pay later."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6559264)

JW

Janette W.

CEO

> "Customer service sucks."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6506177)

EJ

Eric J.

Welding lead

> "I love the increase in sales and profits since i started using afterpay."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6636865)

AH

Aroha H.

CEO

> "Terrible, I would never recommend this app."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6571211)

SB

Sarah B.

Market Research

> "I love the AfterPay allows you the option to split your payments up in for easy, interest-free payments."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___5069925)

Pololani P.

Student Services Associate

> "I get impatient most of the time I am in the app and start clicking everywhere because nothing is happening and..."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___4591761)

SM

Shakerra M.

Blogger / Content Creator

> "I truly enjoy Afterpay, as it has allowed me to acquire more expensive products in 4 easy payment plans."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___5044470)

KH

Kristen H.

Small business owner

> "I purchased a "Dyson -like" hairdryer/ air curler from a place called CURLY. And it arrived this super cheap..."

[See full review](https://www.capterra.com/p/229452/Afterpay/#GetApp___3802978)

NR

Norma R.

Assistant Manager

> "Over all afterpay is great for persons that are on a fixed income allowing them to buy things that are needed in..."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___5085814)

VR

Verified Reviewer

Ceo

> "They dont respond and still want to charge a late payment fee."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6037583)

RB

Rilwan B.

Product Designer

> "The range of stores that accept afterpay makes them my go to buy now, pay later platform to use."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6028005)

PD

Peter D.

IT Manager

> "Another annoying feature is that it does not seem they tell you which card or bank account the prior payments were..."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___4221245)

SH

Sherree H.

Owner

> "The home page is set up perfectly and easy to navigate."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6797881)

BA

Brandi A.

owner

> "I don't think there is anything I don't like about what Afterpay has brought to my website."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___4940613)

AM

Amy M.

Clerk

> "It is such a great company to use if you need more payment options!"

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6677470)

TT

Tameisha T.

IT Specialist

> "The various agents working on my case forgot the reason of my inquiry to THEIR email turned into me reaching out..."

[See full review](https://www.capterra.com/p/229452/Afterpay/#GetApp___4079396)

TH

Tamara H.

Office Administration

> "It makes purchases even easier on a tight budget as sometimes you just do not have all the money available right..."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___4919964)

SD

Sara D.

Owner

> "We have been trying to get on their catalog and participate in Afterpay day and other promos for the last 2-3..."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___3313612)

MH

Maria H.

Owner

> "I like being able to give my customers the option to split up payments."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6294628)

JAF

Jo-Anne F.

Customer

> "At first great, but at the end, the absolute worst."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6176882)

JH

Johnny H.

Laborer

> "I love that you can split everything up in four payments, that is the most efficient for me"

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___4984511)

AS

Atoya S.

Lead

> "It’s absolutely ridiculous!"

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6088163)

AZ

Alexis Z.

Teacher

> "The payment plan is 0% interest and can be paid off early without a penalty, which I like."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6073258)

CB

Carly B.

Owner

> "Frustrating and a waste of time."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___4880342)

CK

Caitlin K.

Assistant Practice Manager

> "I love the ease of paying off your balances."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6497392)

JT

John T.

Owner

> "There are late payment fees with Afterpay"

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___4838935)

NO

Nicky O.

Independent Stylist

> "I liked that I was able to purchase and item and make payments instead of paying all at once."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6226132)

JW

Jon W.

Owner

> "I do not like that I have to wait weeks just to change a picture on the AfterPay website and I always get the run..."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___3299493)

AZ

Alexis Z.

Teacher

> "I like that I can pay a purchase over time with 0% interest."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6073258)

LD

Leticia D.

CEO

> "The dashboard doesn't give much information, like when deposits were sent and when they will be arriving to the..."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___3296476)

BM

Blake M.

Author

> "It’s been easy and it makes getting everything I need convenient."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6563755)

CA

Celine A.

CEO

> "it's too expensive compare to regular payment methods and now that shopify launched the same with same pricing I..."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___3255903)

NR

Norma R.

Assistant Manager

> "I love that you can buy things and make payments through afterpay."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___5085814)

JR

Jennifer R.

owner

> "When we have a return / exchange / cancelation - it's just not as straightforward as when they pay a traditional..."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___3255970)

TH

Tamara H.

Office Administration

> "Afterpay has been a great addition to everyday life and we will continue to use this as customers seem to enjoy it..."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___4919964)

SB

Shannon B.

Owner

> "The fees are a little high and it takes a while to get your funds after someone purchases a product."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___3256042)

OB

Olivia B.

FOA

> "Very effective and easy to use."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___6371364)

KM

Kyle M.

Director of Client Services

> "It was also difficult to find how to adjust the minimum order value to qualify for Afterpay use."

[See full review](https://www.capterra.com/p/229452/Afterpay/#Capterra___3297573)

[View Reviews](https://www.capterra.com/p/229452/Afterpay/reviews/)

## User interface

4.23 (2,045)

[Afterpay](https://www.capterra.com/p/229452/Afterpay/)

4.57 (307)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

NetSuite

Top features

34/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/135757/NetSuite/#features)

Afterpay

2/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/229452/Afterpay/#features)

### Recognition

No recognitions have been awarded to NetSuite

Afterpay is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Payment ProcessingSoftware (2022) 

### Deployment & support

NetSuite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Afterpay

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

NetSuite

-   By Oracle
-   Located in United States
-   Founded in 1977

Afterpay

-   By Square
-   Located in United States
-   Founded in 2009

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[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,310)](https://www.capterra.com/p/135618/Odoo/reviews/)

Contact vendor for pricing

Price

$31.1/month

4.2

Features

4.2

4.0

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-135757/Odoo-vs-NetSuite)

[Afterpay](https://www.capterra.com/p/229452/Afterpay/)[4.57 (307)](https://www.capterra.com/p/229452/Afterpay/reviews/)

vs

[Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)[4.63 (152)](https://www.capterra.com/p/247554/Amazon-Pay/reviews/)

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Price

Contact vendor for pricing

4.6

Features

4.5

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/229452-247554/Afterpay-vs-Amazon-Pay)