# Compare NetSuite vs Amazon Pay 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare NetSuite and Amazon Pay based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135757-247554/NetSuite-vs-Amazon-Pay

---

# NetSuite vs Amazon Pay Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NetSuiteAmazon Pay2/4 selected

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,019)](https://www.capterra.com/p/135757/NetSuite/reviews/)

[Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)[4.6 (152)](https://www.capterra.com/p/247554/Amazon-Pay/reviews/)

[## NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,019)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.8

Functionality

4.2

Ease of Use

4

Customer Service

3.8

Reviews Sentiment

Based on [2,019 reviews](#user-reviews)

Positive

1,715

Neutral

207

Negative

97

[## Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)[4.6 (152)](https://www.capterra.com/p/247554/Amazon-Pay/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [152 reviews](#user-reviews)

Positive

144

Neutral

6

Negative

2

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 17,473 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

High performer

Feature ratings

Data Security

4.4

Contact Management

4.2

Lead Management

4.1

Sales Pipeline Management

4.2

Activity Dashboard

4.2

\--%Fit

Missing features

Feature ratings

Data Security

4.7

Contact Management

NA

Lead Management

NA

Sales Pipeline Management

NA

Activity Dashboard

NA

User satisfaction

User satisfaction

4.2

User reviews[2,019](https://www.capterra.com/p/135757/NetSuite/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

3.8

Customer support

3.8

User satisfaction

4.6

User reviews[152](https://www.capterra.com/p/247554/Amazon-Pay/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

From pre-revenue startups to mid-size organizations, businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance.

Best for

Not provided by vendor

## User reviews

Pros & cons

SP

Sachin P.

Head of business Systems and integration

> "Its real-time reporting and scalability were especially valuable for supporting business growth and decision-making. If you want, tell me your role (e.g., finance, ops, sales), and I..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123381)

RC

Ronerissa C.

Netsuite Admin

> "Bugs and Issues: Occasionally, workflow automations or integrations (like those with Fiton for serial number tracking) can fail or produce duplicate records, requiring manual..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122536)

MM

Michael M.

Netsuite Administrator

> "It allows me to tailor solutions to specific business needs, streamline workflows, and build scalable systems that truly support operational efficiency."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116904)

PFS

Paul Fabian S.

Web Deisngner, Developer.

> "This limitation reduces efficiency in space planning and order packing, requiring workarounds that add time and complexity to daily operations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982)

SY

Sadanandarao Y.

NetSuite developer

> "Furthermore, the ability to create custom records and fields without complex database management ensures the system scales effortlessly with evolving business requirements."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826)

JC

Jasmine C.

Accountant

> "Probably struggling with the fixed assets - when we get errors that come back but not specific detail and have to create support cases to fix eg depreciation record does not exist"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116918)

SP

Sonu P.

Systems Analyst

> "It’s a powerful and reliable platform that streamlines business operations, especially in finance and data management. While there is a learning curve and occasional system..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746)

RK

Rizwan K.

ERP Solution Architect

> "Updates or requested improvements can take a significant amount of time to be implemented, which may slow down business processes or limit the ability to adapt quickly to changing..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756)

GW

George W.

Information Manger

> "I’ve leveraged NetSuite’s customization capabilities, including custom fields and saved searches, to tailor the platform to business needs and help teams move away from outside tools..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

TD

Tasman D.

Finance Manager

> "At the current time our primary issue is system performance. Although we have reviewed the scripting and workflows and upgraded to 5 processors there still seems to be delays in..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116933)

PFS

Paul Fabian S.

Web Deisngner, Developer.

> "It scales well as your business grows, provides real-time visibility across departments, and offers extensive customization options to match complex workflows."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982)

BN

Bill N.

Senior Accountant

> "Creating saved searches is not very intuitive at times, it can be very difficult to find fields as there are several similar named fields."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116895)

SS

Shailen S.

Accounting Manager

> "Real-time multi-entity reporting, seamless consolidation, and scalable automation that streamlines close and improves accuracy across finance processes."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122127)

AH

Adam H.

Dir. IT Program Management

> "The inability to communicate within the software via a 'chatter' type functionality. While we could leave notes and comments, there wasn't a way to tag users/groups without BluChat..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6841820)

GW

George W.

Information Manger

> "I also appreciated the ability to create custom fields, which allowed us to capture the specific data points that matter most to the business and tailor the system to our unique needs."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

BG

Bevan G.

Finance Business Partner

> "Ability to access the data via reports and searches is somewhat limited which leads to confusion and frustration."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116946)

NK

Nikunj K.

Production and systems engineer

> "Users also love its scalability; the "OneWorld" feature handles multi-subsidiary, multi-currency, and global tax needs seamlessly as a company grows. Because it is cloud-native, you..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760)

AW

Archie W.

Finance Manager

> "The complex customization and high subscription costs can make scaling feel like a constant hurdle."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122118)

WX

Wei X.

Senior financial accountant

> "It provides strong financial reporting and good visibility into business data. Once users become familiar with the system, it greatly improves efficiency and helps manage company..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113734)

RR

Rizvi R.

Financial Controller

> "Integration issues and slow report performance and the built-in reports are not very useful or informative."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114422)

CM

Christopher M.

Director

> "I like NetSuite because it brings finance, operations, and reporting into one \*\*cloud-based\*\* platform, so I always have real-time visibility without wrestling with silos or..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122351)

SL

Shahar L.

Business Application Manager

> "Creating suite scripts requires development knowledge, i.e. Java script and knowledge of Suite Script configuration. Since this is not accessible to all organization inhouse, this..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6426746)

OS

Ogi S.

Account Payable

> "I’ve mainly used it for accounts payable, reconciliations, and reviewing financial data, and it has handled these tasks reliably."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

EM

Evelyn M.

Senior Accountant

> "Customization and reporting often require technical expertise, and support response quality can be inconsistent."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116876)

VR

Verified Reviewer

Lead Applications Development

> "As a developer, I have worked extensively with SuiteScript, workflows, and integrations to automate billing, manage large volumes of financial transactions, and connect NetSuite with..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113754)

VR

Verified Reviewer

Operations and Logistics Coordinator

> "Can be complex to navigate, and implementation and ongoing customization require significant time and cost."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7089219)

GZ

Grace Z.

Financial controller

> "For example it can pick up memo of electricity bill, it allowed us to allocate expenses to correct period, improved forecast and budget process."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117599)

SB

Stephan B.

Digital Marketing Manager

> "The UI is extremely outdated, the browser compatibility is limited, and input fields exhibit odd behaviors such as defaulting to random values or counterintuitive keyboard navigation..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6654928)

DC

Dirk C.

ERP administrator

> "It brings financials, inventory, and operations together in one unified platform, giving you real-time visibility across the business."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116902)

KZ

Ke Z.

Senior Accountant

> "In addition, some reports and workflows are not very intuitive to set up, which can slow down daily operations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

PJ

Praveen J.

ICT BUSINESS ANALYST

> "You can manage financials, inventory, orders, and customers without jumping between different systems, which makes processes much smoother and more reliable."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815)

YH

Yael H.

Corporate Controller

> "Billing schedules are very challenging- for example quarterly billing for 2 years and for 1 year requires 2 different billing schedules, the system can only divide the quantity for..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6427290)

KY

Keson Y.

Accountant

> "I especially value its real-time reporting and dashboard capabilities, as they support faster decision-making and better visibility across the business."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "The interface is not always intuitive, and it often takes time and proper training to fully understand how to navigate and use all its features effectively."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

NK

Nikunj K.

Production and systems engineer

> "NetSuite’s biggest "pro" is its unified database, which creates a single source of truth across finance, CRM, and inventory."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760)

ES

Edward S.

Statutory and Regulatory Reporting Specialist

> "Can be slow at times to run larger reports. If trying to see data across the whole organization, this can be considerable."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113755)

OS

Ogi S.

Account Payable

> "What I like most about NetSuite is that it keeps financial and operational data in one place, which makes it easier to follow transactions from start to finish."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

MT

Mark T.

Group Financial Controller

> "The Fixed Asset module is slow and clunky and lacks certain reports that auditors would expect."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122132)

OS

Ogi S.

Account Payable

> "Over time, I’ve become more comfortable with features like saved searches and reporting, which help me work more efficiently and keep track of outstanding items or exceptions."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

NJ

Nicolas J.

FPA manager

> "Implementation times and cost , for every feature being behind a paywall or additional licensing hard to asses from the start"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113849)

RK

Rizwan K.

ERP Solution Architect

> "Instead of relying on rigid, one-size-fits-all approaches, a customizable solution adapts to changing requirements, integrates with existing tools, and scales alongside growth."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756)

VR

Verified Reviewer

Product owner

> "biggest downsides are cost, complexity, and the effort required for implementation and customization"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7104180)

AG

Andres G.

BUSSINES ADMINISTRATION

> "The real-time reporting and data visibility are especially valuable for decision-making. Although there is a learning curve at the beginning, once you become familiar with the system,..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847)

LA

Linda A.

Staff Accountant

> "The initial implementation and ongoing licensing fees are quite high, which can be a significant burden for smaller organizations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7052245)

LA

Leandro A.

Senior Accountant

> "NetSuite offers strong integration, real-time data visibility, and scalable workflows. And the Netsuite Next will bring lots of benefits."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7121811)

VR

Vanesa R.

Global Accounts Payable Manager

> "The price is quite high if you want to get the full functionality of the system. And sometimes it is a bit difficult to find how the work"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122216)

JV

James V.

It Support Officer

> "NetSuite provides a centralized system where financials, jobs, and operational data can all be managed in one place."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113840)

VR

Verified Reviewer

Controller

> "The gap between what NetSuite promises in the sales cycle and what their implementation and support teams actually deliver is massive."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7134221)

LF

Lloyd F.

Director

> "The way that Oracle netsuite have embraced AI to turbo charge its operation. And enable users to become more intelligent about the date they are using in less time"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122349)

AH

Ashley H.

Managing Director

> "From the outset, the implementation of NetSuite was handled incorrectly, causing significant disruptions to our business operations. Whenever we encountered an issue, the standard..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6351695)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "What I liked most about NetSuite is its ability to centralize all key business functions into one unified, cloud-based system."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

LF

Lachlan F.

GM of Finance

> "In recent time we have occassionaly encountered issues with speed of loading pages, which is impacting productivity"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114435)

TZ

Teresa Z.

FC

> "What I like the most about NetSuite is its innovative AI technology, which could significantly reduce the amount of manual work involved within the business"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116877)

MK

Mack K.

COO

> "Then on the item receipt, we can't see the total dollar value per line so the guys are constantly receiving parts at the wrong dollar value, making AP's job really difficult. And..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6403782)

KY

Keson Y.

Accountant

> "Overall, NetSuite stands out for its ability to streamline processes, strengthen financial oversight, and support scalable growth in a practical, user-friendly way."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869)

LO

Lori O.

Controller

> "The customization that needed to happen to fit NetSuite into our current work processes and the transferring of data from our QB system to NetSuite was not smooth due to going live..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6476831)

CR

Callie R.

Finance Manager

> "From enhanced efficiency, a reduction of errors, and a consolidation of numerous data sources into one, this has drastically improved our scalability as we take that step from a..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6811136)

AH

Ahmad H.

Finance manager

> "Prices and the customer service if we are on the normal one we will never have enogh answer and its always short"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093163)

KF

Kat F.

Admin

> "combines accounting, CRM, inventory, e-commerce, and more in one unified platform, Robust dashboards and analytics for better decision-making"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6817718)

GA

Gabby A.

Business Analyst

> "Sometimes system can be slow especially on the payroll mode due to having many scripts."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113819)

SY

Sadanandarao Y.

NetSuite developer

> "It is a powerful tool for any organization that requires a scalable, cloud-native ERP to centralize its operations and technical stack."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826)

NC

Nissam C.

ERP Consultant

> "NetSuite can be expensive, complex to customize, slow at times, and requires training to use effectively."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093156)

AG

Andres G.

BUSSINES ADMINISTRATION

> "It’s a robust and comprehensive platform that helps streamline financial and operational processes within a single system."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847)

SB

Stephen B.

Accountant

> "Works well for most aspects but FSM lets it down and is time consuming to manage with rubbish data."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116899)

LA

Linda A.

Staff Accountant

> "The ability to customize dashboards and reports is excellent, and the core features like invoicing work very well."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7052245)

SP

Sonu P.

Systems Analyst

> "The system has a learning curve, and the interface can feel outdated at times."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746)

AS

Anastasia S.

Accounting Manager

> "What I like most about NetSuite is its all-in-one structure—financials, reporting, and operations in one place."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116917)

RR

Rasilkrishnan R.

Master Data Manager

> "This makes issue in our system my duplicate creation of records."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116977)

GW

George W.

Information Manger

> "I started on the operations side as an end user, which gave me a ground-level understanding of how the system supports day-to-day business processes."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

FN

Fiona N.

CFO

> "The lack of flexibility to build management reports to requirements."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116937)

HV

Hernan V.

CFO

> "It provides the right tools, realiable data in real time that allow to take strategic decisions with less margin error."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7094715)

RK

Rizwan K.

ERP Solution Architect

> "One of the main drawbacks is the delay in adding enhancements and new features."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756)

KZ

Ke Z.

Senior Accountant

> "Having financials, CRM, inventory, and reporting connected in real time makes operations far more efficient and reduces manual work."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

EA

Erwin A.

Senior Financial Controller

> "No module for property and real estate, hospitality, property management aren’t as available."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116903)

KZ

Ke Z.

Senior Accountant

> "I also appreciate its cloud-based accessibility, which allows teams to collaborate from anywhere without complicated infrastructure."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "The implementation process can also be lengthy and resource-intensive for businesses without dedicated IT support."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "Beyond that, I appreciate how everything is integrated into one system, which makes managing financials, customers, and operations much more efficient."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

ES

Ekadashi S.

Administrative Assistant

> "We used to have a customized item to insert multiple serial numbers in one go but now I have to do it one by one because the customization went away and we do not want to keep paying..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6577886)

SP

Sachin P.

Head of business Systems and integration

> "I really liked how NetSuite brings everything into one system—finance, CRM, and operations—making processes more efficient and data more reliable."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123381)

PLC

Pepukai Loyd C.

Senior Global AR Assistant

> "Another downside is that certain tasks may take more steps than expected, which can slow down productivity."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183)

[View Reviews](https://www.capterra.com/p/135757/NetSuite/reviews/)

Ambrecia M.

Dock Worker

> "Overall, you can choose to from any option and they save your information so next time you purchase off of Amazon you don't have to..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___7067646)

MW

Mateja W.

Consultant

> "It does not offer as many customization options for payment flows as some specialized payment gateways, which could limit flexibility for..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6710095)

Abhishek P.

Associate Developer

> "Amazon Pay is helping a lot in making payments of utility bills, getting reminders of bills, and providing good cashback and coupons as..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6646601)

CK

Chigurupati K.

Student

> "The dislike about Amazon pay is that it does not have a separate application to make a payment, whenever we have to use Amazon pay we have..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4884288)

NP

Narender P.

Customer Support Officer

> "To make instant payment and get most useful rewards like discount offers on each deals and rewards on each transactions, easy interface..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6614077)

PS

Panneer S.

system admin

> "Some users have reported occasional technical issues, such as slow loading times or payment failures"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6617230)

PM

Priyanka M.

NA

> "It also serves as a digital wallet and I could do recurring payments for subscriptions, mobile payments etc."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6517226)

TK

Taylor K.

Engineer

> "Amazon Pay cannot interact with PayPal which can sometimes cause an inconvenience."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6657746)

MW

Mateja W.

Consultant

> "It's very flexible with a large number of payment options, and that is why it is accepted on very many third-party sites for their..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6710095)

AD

Aryan D.

Web developer

> "They haven’t provided any particular app you have to visit amazon shopping app to use it and it lags to sometimes"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6435972)

AN

Ankita N.

Student

> "I purchase a lot of things using Amazon pay and also occassionally perform topup recharges and it has hardly caused me any problem."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6797763)

MA

Mia A.

Recruitment Coordinator

> "I can't think of anything I dislike - would be good if they gave an option of customising the payment plan length."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6693850)

AD

Aryan D.

Web developer

> "Friendly Ui of the app, doesn’t charge any fees for recharges and provides options for paying different bills"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6435972)

VB

Vittal B.

Chief Product and Strategy Officer

> "The reporting dashboard is fairly basic."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6855886)

SS

Subhobrata S.

Co Founder and Lead- Client Success

> "Amazon Pay is quick, nearly fail-proof and very easy to use. Plus it offers tons of cashback, especially if you own a Amazon Pay co-branded..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6833417)

EC

Emanuel C.

Author

> "For repeating supporters, we needed a hack."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6813040)

EC

Emanuel C.

Author

> "We’ve noticed a significant reduction in cart abandonment since we switched to using Amazon Pay."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6813040)

PM

Priyanka M.

NA

> "I discovered that it is sometimes hard to reach out to customer care support."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6517226)

SS

Subhobrata S.

Co Founder and Lead- Client Success

> "It's been my most used wallet for over 4 years now, and I love the convenience, speed and security that it offers"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6833417)

BP

Balabadhruni P.

Studenr

> "Additionally, we are unable to use Amazon Pay Wallet to make any offline payments through QR code to any merchant."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___5043251)

MC

Mohamed C.

Lecturer

> "Amazon Pay is best known for its universality and simplicity; its features to track orders via visible steps and payments solutions or..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4963857)

PM

Priyanka M.

NA

> "Provides limited international support; hence, I could not recommend it to all my relatives and friends."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6517226)

AB

Angelica B.

University Intern

> "The integration of Amazon Pay across various websites allowed us to have a consistent payment experience, making our purchases easier and..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4804959)

MC

Mohamed C.

Lecturer

> "What I did not like is their FAQ based support: there is no human or in-person support who can handles your payment experience."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4963857)

MT

Michael T.

Owner

> "The situation in which I’ve found Amazon Pay most useful is when buying products from Amazon or related platforms in foreign countries."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6330779)

MC

Mohamed C.

Lecturer

> "One more thing, their policies are too strict, particularily for beginners; the fact that increases waiting time for payouts."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4963857)

Souleymane D.

Training assistant

> "Amazon, in my opinion, offers many advantages by simplifying the payment process through the automation of payment information input...."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4979076)

AS

Aryan S.

Web Developer

> "Amazon pay wallet features are very limited, if you have money in your wallet then you can only used those money for shopping, recharges,..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3800552)

RP

Raju P.

Online Support Engineer

> "The overall experience of using Amazon pay is it provides Simplified UI for a safe, secure and detailed payment solution for when it comes..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___5076006)

AP

Aditya P.

Software Engineer

> "The functionality of the Amazon Pay wallet are extremely limited; if you have money in your wallet, you can only use it for purchases,..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4602976)

MA

Mia A.

Worker

> "It’s easy to use and you can use it like apple pay, it makes the transactions for the things you want to buy easy"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6851414)

SP

Sanganagouda P.

Assistant Professor

> "Unable to link multiple bank accounts to a single Amazon Pay account and does not offer support for cryptocurrency payments."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4719924)

EC

Emanuel C.

Author

> "It’s convenient and secure and could be easily paired with our WooCommerce setup."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6813040)

KB

Kristi B.

CEO

> "Sometimes not as seamless as it could be (extra logins, etc)"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6075029)

LD

Laura D.

Medical Coder

> "Amazon Pay saves all my address and card information for fast, easy transactions."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6557639)

VM

Vunnam M.

IT Trainee

> "Everything is left unorganised and the app is very slow."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4889535)

CW

Christine W.

Accounts

> "it's very convenient payment and offer a secure way to make online purchase"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6860778)

Ananthu Krishnan S.

Senior RPA Developer

> "Due to lot of features included , the UI is bit confusing and can't remember where is particular option can be found."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4752301)

EC

Emanuel C.

Author

> "The trust in the Amazon brand is really what helps with conversions."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6813040)

Raj K.

DGM (Marketing)

> "After a payment transaction, if you go back, it keeps showing the old payment screens, adding to the confusion."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3647414)

CK

Chigurupati K.

Student

> "Amazon pay has different benefits to use like it is very convenient to use. And have multiple payment options. And integrated to many other..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4884288)

JG

Joanna G.

Hotel posta

> "I don’t like that may not be available in all countries"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6031092)

TK

Taylor K.

Engineer

> "Amazon in itself is a worldwide known company so I enjoy that I can trust using Amazon Pay for my transactions."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6657746)

VM

Vunnam M.

IT Trainee

> "I can say it is the worst payments app interface."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4889535)

AN

Ankita N.

Student

> "I use Amazon pay mostly for gift card payments and it's amazing."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6797763)

AS

Akash S.

Quality Assurance Engineer

> "I just faced an issue sometimes when app crashes"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4912024)

PM

Priyanka M.

NA

> "The rewards and discounts make it my go-to payment method with additional benefits."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6517226)

AM

Augustine M.

Health worker

> "Does not work in all places around the world you would use the account in developed countries only"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3527859)

Mohammed A.

Article Assistant

> "It is super convenient for all types of payments from metro to flight tickets."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6711968)

Shaunak P.

Data Platform Engineer

> "This makes is slower that the other competitors which comes as independent app."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4489424)

Paul D.

creative services director

> "It's so convenient to use Amazon Pay, I have all of my credit cards saved into the account, automatic login, and the user interface is easy..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6310822)

Sumegha A.

Founder Director

> "I could never work out how to use it as a stand alone pay app."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3601050)

MK

Manjot K.

Credit Counsellor

> "It is fast, convenient, and works well with my Amazon account."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6859007)

Ganisetti U.

Student

> "They are having some minor issues using Amazon pay."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4611740)

VR

Verified Reviewer

Student

> "It is easy to use for consumers who already have an amazon account along with providing a secure option for online payments."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6768188)

VR

Verified Reviewer

student

> "The software is fantastic, but the one thing I don't like about it is that not every merchant offers it."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4613811)

Mohammed A.

Article Assistant

> "Overall experience with Amazon pay has been very good as normal user as well as a business person, because of its integration with other..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6711968)

IG

Ian G.

Owner

> "Incredibly difficult to interact with Amazon Pay Support."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4219141)

MW

Mateja W.

Consultant

> "This is due to its ease of use and the simple process of customers paying using Amazon details."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6710095)

VR

Verified Reviewer

Software engineer

> "one thing I dislike is that we can not make UPI paymnets through our amazon pay balance."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3497712)

Aditya S.

Test Engineer

> "it is secure, fast and reliable and it is available on many sites, both national and international."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6697332)

Jason D.

General Manager

> "End users sometimes experience issues with certain card types/ banks that are international"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3244047)

JH

Junaid H.

CEO

> "A safe and secure digitial wallet app for day to day use."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6753333)

VR

Verified Reviewer

QA Architect

> "Wallet balance can't be added back to bank account"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3417442)

KB

Kristi B.

CEO

> "One click ordering and payment is awesome and Amazon has a lot of brand loyalty— another simple option for customer check out."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6075029)

VR

Verified Reviewer

Market Planning Manager

> "Customers visiting my shop who are not Amazon users won't have this seamless experience"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3486413)

Aditya S.

Test Engineer

> "It's worldwide availability is also one of the good thing about it."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6697332)

WK

William K.

President

> "Amazon as a processor is nothing to write home about."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3395848)

[View Reviews](https://www.capterra.com/p/247554/Amazon-Pay/reviews/)

## User interface

4.23 (2,019)

[Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)

4.63 (152)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

NetSuite

Top features

34/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/135757/NetSuite/#features)

Amazon Pay

5/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/247554/Amazon-Pay/#features)

### Recognition

No recognitions have been awarded to NetSuite

No recognitions have been awarded to Amazon Pay

### Deployment & support

NetSuite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Amazon Pay

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

NetSuite

-   By Oracle
-   Located in United States
-   Founded in 1977

Amazon Pay

-   By Amazon Web Services
-   Located in United States
-   Founded in 2006

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