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From pre-revenue startups to mid-size organizations, fast-growing businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance.
USA, Canada, Australia, WorldWide
My overall experience was very good this up. And the software is very useful and can give you all the desired information on the click of a button.
Also, too many unexpected error messages and error messages that misrepresent the actual problem. These force us to google for answers.
With hundreds of employees using Netsuite in my company, being able to save certain searches for exactly what I am looking for is extremely convenient and awesome.
They will lie and they will trick you and mislead you. One of the most unprofessional teams I have every worked with.
I like the consolidation ability for multiple subsidaries. I like the revenue recognition module.
They barely speak English—incorrect setup caused us much lost revenues and frustrated, burned-out employees. Never believe Netsuite reps who say implementation can be done in 3 months.
It was free because of non profit. I believe the owner of Oracle's wife likes tot help nonprofits so they reached out to us and we are interested.
The implementation has been extremely frustrating and disappointing.
As someone who is a little tech challenged I love using it, I think it is super easy and manageable.
Without kentro our inventory department would be a disaster.
I love how easy the platform is for me to place orders & track them. I also really like how the person on the receiving end of the order gets immediately notified of the whereabouts of their package.
My only complaint is every time I click on an order under sales orders, it takes me back to the home page of orders instead of staying on the specific page.
Whenever we want to add something or improve a part of Kentro or process it’s always manageable and easy to fix. The real time features and historical data is all very useful.
Sometimes the format is difficult to navigate, for example scrolling left and right in different lines (e.g. orders).
The staff is extremely helpful in adjusting the system to my company's needs, overall a great experience working with Kentro.
No major red flags - it has exceeded expectations. Kentro seems to have a solid foundation, with many new features on the roadmap, particularly added functionality for demand and revenue forecasting.
Svetlana: I'm Svetlana and I'm the executive director of an organization that has a staff of three. I would recommend NetSuite and give it a five star rating. For NetSuite we used a manual process, mostly spreadsheets, and Excel. That was very cumbersome and time-consuming. So NetSuite consolidated all of our data, keeping record tracking processes into one place and made it a lot cleaner and a lot smoother for us. NetSuite was a great option for us because they have a pro bono program and is a not-for-profit organization that appealed to us right off the bat. Being a user now for 11 years, we have found so many other reasons to continue to use NetSuite, they've been wonderful to us. Getting started with NetSuite took a little bit of a learning curve. It was definitely for someone with a background in IT or databases, but once we got going and figured out how to implement the system, continuing to use it and learn with the system, they give you all the right tools to grow and learn. So although it was a difficult learning curve, it's paid off in the end. If you're considering getting NetSuite, make sure that you have someone designated for the implementation process and map out how you plan on using the software. Have at least an idea of what types of things you're going to be using it for because it will make things smoother and easier down the road. But also don't feel like you have to know everything. The team is wonderful and they do help you along the way. So if it looks like a good fit for you, I say, go for it.
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