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Commusoft offers a complete solution for commercial maintenance, enhancing operations and minimizing errors. Easily schedule and dispatch jobs to in-house teams and subcontractors remotely.
We serve over 6,000 small and mid-sized field service contractors in the HVAC, plumbing, electrical, appliance repair, home automation, A/V, locksmith, IT, and many other service industries.
Having previously used an older version of Commusoft to upgrade to the latest version was a godsend. Everything is easier to find, and the system itself is nice and clean and fresh.
As a small business I unfortunately lost my engineer and was operating as a sole trader but Commusoft would not reduce the charge for one user and so had to pay for 2 users.
Reporting is a great tool to easily see what jobs our outstanding in order to keep on top of invoicing etc.
Nothing about this software is disliked by myself or our users.
It makes managing the process from enquiry to invoice and payment very easy. It helps us provide great customer service which is really important.
Card and account integration. Some of the certificates difficult to use.
If you have a bespoke request they are more than happy to work with you to implement this. Would highly recommend this package to anyone in this line of business.
No real issues can be a bit slow but more likely our internet speeds.
We like the flexibility - pc, phone, tablet, laptop We like the simplicity for our techs. We like the perfect syncs with QuickBooks, a real plus.
We did really put lots of effort and tried to use this for on and off over a year, but it has been a total disappointment. Our industry is fire protecrion services.
The product is good for us because we are a small family owned business that growing in the automation era. Its friendly enough to allow growth and learning.
The product is in desperate need of being rewritten - not patched.
Intregrates well with QuickBooks for billing, all of the admin staff love the output and reports showing the growth of our business, and our technicians love the mobile app for billing.
Our prior process lost up to 4-7 days before invoices were processed.
The ease of use, the depth of details, the new front dashboard is amazing. After 7 different softwares in the past 3 years, Service Fusion is much more user friendly.
It is borderline useless. The biggest issue I have with it is that the system only goes off of an inventory order.
Prioritize real-user-identified key features according to your needs to find your best fit.
Commusoft
Top FeaturesService Fusion
Commusoft
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