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It is designed for small and midsize field service contractors in the HVAC, plumbing, electrical, appliance repair, appliance repair, home automation, A/V, locksmith, IT, and other service industries.
Heavy Equipment, Aerial & Lift, Construction & Contracting, Equipment Dealerships, General Tools, Scaffolding, Trench & Shoring, Power Generation, Oil & Gas, and Party & Events.
We like the flexibility - pc, phone, tablet, laptop We like the simplicity for our techs. We like the perfect syncs with QuickBooks, a real plus.
We did really put lots of effort and tried to use this for on and off over a year, but it has been a total disappointment. Our industry is fire protecrion services.
The product is good for us because we are a small family owned business that growing in the automation era. Its friendly enough to allow growth and learning.
The product is in desperate need of being rewritten - not patched.
Intregrates well with QuickBooks for billing, all of the admin staff love the output and reports showing the growth of our business, and our technicians love the mobile app for billing.
Our prior process lost up to 4-7 days before invoices were processed.
The ease of use, the depth of details, the new front dashboard is amazing. After 7 different softwares in the past 3 years, Service Fusion is much more user friendly.
It is borderline useless. The biggest issue I have with it is that the system only goes off of an inventory order.
The system is very user friendly, a big improvement from the previous version. Support is very friendly and helpful.
We will get record locks is the most common problem. I don't if it is the software or my internet.
Love the ability to issue a credit almost instantly for some of the invoices. The ability to work not in the office is a great feature, especially as we have all learned during Covid.
Can be difficult to navigate with so many tabs and folders. Hard to find what i am looking for sometimes, but still in the learning phase.
After upgrading to the current product we have found navigation better for our new staff. Having the ability to utilize mouse clicks it is more user friendly & comfortable for them.
One thing that causes issues with us is it "times out" between use. That is frustrating for our staff.
Texada employees are capable, sincere and they care. They do have a good product and the price is very competitive.
THE REPOTING IS VERY POOR. DOESN'T GIVE YOU MUCH OPTION.
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Service Fusion
Top FeaturesTexada
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