# Compare Service Fusion vs TheWorxHub 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Service Fusion and TheWorxHub based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135788-172308/Service-Fusion-vs-TheWorxHub

---

# Service Fusion vs TheWorxHub Features and Cost Comparison

Last updated March 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Service FusionTheWorxHub2/4 selected

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

[TheWorxHub](https://www.capterra.com/p/172308/TheWorxHub/)[4.7 (183)](https://www.capterra.com/p/172308/TheWorxHub/reviews/)

[## Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Starting Price

$245.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

JB

BM

TW

Based on [308 reviews](#user-reviews)

Positive

263

Neutral

20

Negative

25

[## TheWorxHub](https://www.capterra.com/p/172308/TheWorxHub/)[4.7 (183)](https://www.capterra.com/p/172308/TheWorxHub/reviews/)

Starting Price

$1.00/year

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

SC

AC

MP

Based on [183 reviews](#user-reviews)

Positive

175

Neutral

7

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 4,943 reviews from work order software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

High performer

Feature ratings

Work Order Creation

4.8

Quotes/Estimates

3.9

Billing & Invoicing

4.1

Preventive Maintenance

4.3

Mobile Access

4.0

\--%Fit

Missing features

Not enough reviews

Feature ratings

Work Order Creation

NA

Quotes/Estimates

NA

Billing & Invoicing

3.7

Preventive Maintenance

4.7

Mobile Access

\--

User satisfaction

User satisfaction

4.3

User reviews[308](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.2

Customer support

4.3

User satisfaction

4.7

User reviews[183](https://www.capterra.com/p/172308/TheWorxHub/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

$245Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$1Per Year

-   Free version
-   Free trial

Best for

Best for

Service Fusion is used by HVAC contractors, plumbers, electricians, appliance repair services, locksmiths, landscapers, cleaning services, and field service contractors.

Best for

TheWorxHub is designed for facilities teams in hospitals and behavioral healthcare; maintenance and community directors in continuing care retirement (CCRC), life plan (LPC), and assisted living.

## User reviews

Pros & cons

JB

Johnathan B.

Business Manager

> "The setup process was easy, the support team has been responsive and helpful, and the software has provided many features that..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131436)

AG

Andrew G.

Production Manager

> "After all they produce software for managing relationships and billing clients but they can't allow their own clients to access..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7020270)

BM

Bobby M.

Owner

> "The ability to have all of the most important functions of my business in one software that also automates customer communication."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074207)

PW

Pam W.

Owner and Office Manager

> "Service Fusion's reporting is useless, as it's impossible to run a valid report on all active service/maintenance plans."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131495)

TW

TRAVIS W.

Service Manager

> "The platform is user‑friendly, and once everything is set up, it streamlines scheduling, dispatching, and customer communication."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7079054)

PW

Pam W.

Owner and Office Manager

> "You can't run job reports, for example, to be able to determine how long it takes us to complete a job."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131495)

JW

Jim W.

Operations Manager

> "It is accomplishing or primary goal which was to create a record of jobs past so that we can reference them inthe future which is..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7075829)

RP

Rick P.

President

> "Being unable to view "ALL" the PM Jobs for each month in a LARGE VIEWABLE WINDOW sucks!"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7075403)

CM

Chelsea M.

Office Manager

> "I like the customer support, and that our technicians can add notes and photos in real time."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074813)

TB

Tony B.

Account Executive

> "I have not been able to figure out if there is a way to search for customers based on geographic location."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074190)

TW

TRAVIS W.

Service Manager

> "Having customer history, job notes, and quotes in one system improves response time and accuracy."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7079054)

MC

Michael C.

Manager

> "Task" items mysteriously delete themselves from the schedule. But the real issue is our data. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7105357)

JM

John M.

Operations Manager - Service and Special Projects Division

> "Latest updates to the app and backend have resulted in a smoother operating experince, this app is definetly on the right track."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7133246)

RS

Rebecca S.

Office Manager

> "When doing progress billing it is not easy to add late fees to the last invoice paid. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074164)

SH

Sharon H.

Office Administrator

> "Service Fusion provides good value for money, easy to use for the entire team, prompt and helpful customer support, and employee..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074932)

AS

Ashley S.

service coordinator

> "the customizable document feature is lacking."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131499)

EG

Ed G.

Sales Management

> "Very satisfied, very easy to navigate, the menu is clear and precise, reports function works very well I like it you can search..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7108434)

GK

Gary K.

Owner

> "The dashboard does not let you see the backend info with a click."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131520)

TW

TRAVIS W.

Service Manager

> "Mobile app access keeps field techs aligned and reduces back‑and‑forth emails or calls."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7079054)

IK

Ilan K.

President

> "Poor customer support, bad UX/UI, poor customization."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131449)

SS

Stacey S.

Owner, accounts payable, admin

> "I love that they have a phone system that works over the internet, loads of additional features such as inventory tracking,..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

DC

Daniel C.

Service Manager

> "After last upgrade the web site has slow page boot up."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074799)

PW

Pam W.

Owner and Office Manager

> "We have found some work arounds and still do many things manually because we often don't have time to be messing with software..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131495)

CA

Chris A.

Territory Manager

> "Moving to new pages and functions having it go off needs to stop!"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074310)

AG

Alfred G.

sales manager

> "i like the schedule, its friendly usage and the billing is good, payments and invoice is good , communication ifs good"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7095807)

CY

Chad Y.

Sales

> "system is very user friendly, The support-help could be better, I don't like the online help request function."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074390)

DM

Duane M.

Cabinet And Appliance Manager

> "I like the overall layout, and being able to color code the jobs for an easy visualization. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074179)

GS

Gregg S.

Director of Operations

> "It is just very slow to update the software or add meaningful features. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131562)

DC

Daniel C.

Service Manager

> "I use Service Fusion daily to track and complete task with great confidence and accuracy. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074799)

AG

Andrew G.

Production Manager

> "Then they refused to make the switch and started to deactivate my team's accounts, meanwhile our team is trying to get ahold of..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7020270)

JH

John H.

Owner

> "I find the software overall very easy to use, and not being huge on using a computer I find it simple to look up our customers to..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074151)

MJ

Melissa J.

Business Manager

> "Nobody has resolved our issue in our almost-two-years with SF of syncing. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074166)

BS

Brandy S.

Office Manager

> "The dispatch grid is nice to see everything and being able to customize what things it shows is great."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7132103)

JW

Jennifer W.

Customer Relations Manager

> "Some of the updates that have caused issues with the program."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074147)

MJ

Melissa J.

Business Manager

> "The Jobs Dashboard and Estimates Dashboard make it so easy to find the information we are looking for."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074166)

BH

Breanna H.

Builder Relations Manager

> "I have experienced the dispatch page not loading at times."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074216)

JH

John H.

Owner

> "I appreciate how easy it is to generate a PO#, and the ability to email it to any of our vendors to get the order placed."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074151)

GS

Gregg S.

Director of Operations

> "We have a lot of areas that do not have a good signal."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131562)

AS

Ashley S.

service coordinator

> "The amount of users (unlimited) for the cost, is the best value for money in comparison with similar software."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131499)

BS

Brandy S.

Office Manager

> "They have taken up to a year and a half to fix an issue on their end."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7132103)

PG

Paul G.

Director of Operations

> "Everything you need for a CRM is easily accessible via the app or the online dashboard. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131481)

MC

Michael C.

Manager

> "Customer service is virtually nonexistent. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7105357)

LE

Leisa E.

Administrative Assistant

> "It is very detailed and helps keep my day-to-day task organized."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074148)

SS

Stacey S.

Owner, accounts payable, admin

> "At first we were excited about the new platform, but after four months of paying for our current platform (Jobber) and Service..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

JH

John H.

Owner

> "It's very easy for me to update an existing customer, or to add a new customer to the system."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074151)

CR

Carina R.

Accounts Receivable

> "not been able to void invoices, the service management agreement does not detail anything this feature should be able to tell me..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280870)

PW

Pam W.

Owner and Office Manager

> "The most recent search update and notifications are a huge improvement!"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131495)

SS

Stacey S.

Owner, accounts payable, admin

> "Even more disappointing that they have no way to migrate job history and it took us four months and so far about 4k to find out."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

RS

Rebecca S.

Office Manager

> "Love the communication with the customer through emails and text message. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074164)

SS

Stacey S.

Owner, accounts payable, admin

> "We've spent a lot of time working on getting it set up but can't continue investing time and money into a program that doesn't..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

PW

Phil W.

Admin

> "Improvements to mobile app and features added to enhance app"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7132405)

SS

Stacey S.

Owner, accounts payable, admin

> "Even last week when they charged our card for $2500 with zero explanation (I can only assume it's for the next three months) and..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

PK

Pavan K.

Project Manager

> "Over all its good. but if you can speed up the pages opening time, that would be great."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7076819)

SS

Stacey S.

Owner, accounts payable, admin

> "The breaking point came yesterday when we discovered much to our chagrin that the job history could not be migrated. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

PW

Phil W.

Admin

> "You are trying to be more responsive to issues, current & improving responsiveness."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7132405)

AN

Albert N.

President

> "Service call a.i. needs a lot of work for a new set up and to many missed calls as customer service told me that if i didn't like..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280913)

MC

Miriam C.

Office Manager

> "It has truly simplified our workload and schedules. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074710)

JL

Jessica L.

Project manager

> "Reports are not easy to use."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074146)

AS

Ashley S.

service coordinator

> "Onboarding was great, and fairly easy data import, the cost is budget friendly especially with unlimited users."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131499)

SS

Stacey S.

Owner, accounts payable, admin

> "Really disappointing customer service and trying to cancel is turning out to be incredibly difficult! "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

EG

Ed G.

Sales Management

> "Very easy to create an estimate as well as converting an estimate into a job"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7108434)

AW

Andrea W.

Administrative Assistant

> "The scheduling and reporting features are sometimes skewed if the date is not entered correctly."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6281846)

PW

Pam W.

Owner and Office Manager

> "Hoping Service Fusion keeps its promise to keep updating their system."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131495)

JP

Jamie P.

Project Engineer

> "Document set up and formatting is a major challenge, especially if you have a lot of info for a small space."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280995)

JM

Julie M.

Business Development

> "The speed on the desktop has gotten faster, which is great. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131454)

PB

Paul B.

Member

> "Also getting our text numbers back to our main number not a 888 number still is a problem."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280843)

CM

Chelsea M.

Office Manager

> "Invoicing directly from the software is great"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074813)

EV

Elizabeth V.

Accounting

> "Can not take payments for multiples locations at the same time if they are separate accounts."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280837)

GK

Gary K.

Owner

> "We are using most every feature and look forward to long awaited upgrades."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131520)

SS

Stacey S.

Owner, accounts payable, admin

> "Rather than throw good money after bad, we're pulling the plug. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

CY

Chad Y.

Sales

> "converting estimates to orders very easy"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074390)

LJW

Lila J W.

Broker

> "We signed up because their sales people told us that their system would work for what we needed. After we signed up and paid..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___5091621)

JM

John M.

Operations Manager - Service and Special Projects Division

> "With an expanding team we are experiencing good value for the money we are spending."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7133246)

LJW

Lila J W.

Broker

> "We will never use or recommend this service. If their sales force can not be honest upfront and the administration will not..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___5091621)

CA

Chris A.

Territory Manager

> "Very easy to navigate and the estimating function is a game changer!"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074310)

AD

Alex D.

Administrative

> "Also, our customers in QB had customer numbers in front of their names, and its an ongoing issue with the integration tool not..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___4631433)

CY

Chad Y.

Sales

> "scheduling is easy and adaptable with changes"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074390)

AL

Adam L.

President

> "The new company leadership is unethical."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#SoftwareAdvice___6508225)

CA

Chris A.

Territory Manager

> "Field workers also love the convenience in the field."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074310)

SJ

Steven J.

Operations

> "Customer support was not very responsive."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6553188)

[View Reviews](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

SC

Stephanie C.

Lead painter

> "It helps me keep track what needs to be done and to help others by adding work orders with things that I see that needs..."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___7102940)

JO

Jeremy O.

Maintenance Technician

> "I had some issues with designating what building is cumbersome"

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___7106468)

AC

Ashley C.

Com Center Specialist

> "It's also been much better for our department as a whole as we can put more details and do better searches and report..."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___7103035)

BF

Byron F.

Environmental Services Director

> "Early mornings the mobile version will not load or it will assign wrong person even though correct person selected or it..."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___6111305)

MP

Mike P.

Biomedical lead tech

> "The fact of being able to login remotely and manage database is the top draw for our team."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___7103843)

CR

Charlotte R.

Supervisor

> "The pages seems to be to busy and such."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___7014202)

JD

John D.

Maintenance technician

> "Navigating and knowing where to go is easy set up and color scheme navigation go good together and is pleasing"

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___7103142)

LB

Lot B.

Facility maintenance Specialist 2

> "inventory is a separate module, IT option not did not seem to be a good fit.the boss is not a fan of some elements of..."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___4924741)

MP

Mike P.

Biomedical lead tech

> "I have been working with the worxhub for a few months all and all it is a great asset management system ...the learning..."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___7103843)

NY

Neil Y.

Facilities Building Manager

> "When we do have issues we have no real way to express the importance and drive resolutions."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___6081386)

AC

Ashley C.

Com Center Specialist

> "It is also much more affordable than our last work order system."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___7103035)

MA

MARK A.

Director of Maintenance Service Support

> "Not a worxhub issue but i know our facility doesn't use the program we have to its full capabilities."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___6083484)

FN

Famata N.

Receptionist Concierge

> "The Work Hub is a great tool to enter the information on hand just in case they are unable to fill it the same Day."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___6537960)

VJ

Victor J.

Community Service Aide

> "Can't say, because I don't use enough features my job does not require me to use the other features."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___6081339)

CR

Charlotte R.

Supervisor

> "It is great to use and keep track of problems that occur over and over ."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___7014202)

DO

Derek O.

Director Facility Services

> "The program with choose a server each day, but traffic on the program can slow down to a point of frustration at times."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___4371915)

ES

Elaine S.

Supervisor

> "I like that I am able to notify the right person through TheWorxHub link that will be able to solve different maintenance..."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___4938928)

LB

Lot B.

Facility maintenance Specialist 2

> "we would like to expand but company does not find it cost effective"

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___4924741)

SM

Scott M.

Grounds mechanic

> "Ease of use I like that I can add notes to my orders"

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___6691022)

MW

Mark W.

Facilities Manager

> "Customization, this system has preloaded items that cannot be removed, you just have to look past them."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___3595570)

DK

Dale K.

Director of Facilities

> "WorxHub puts preventive maintenance, reactive maintenance and asset management in one collective place where we can..."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___3619323)

DW

Deborah W.

Supervisor of Transportation

> "A resident passed away before I started here at Meramec Bluffs."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___6112993)

MW

Mark W.

Facilities Manager

> "It can organize and extrapolate information for real time up to date reporting with astounding accuracy, resulting in..."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___3595570)

RH

Ryan H.

Director of Operations

> "For our facility, accessibility is difficult for our staff to enter work orders."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___3596408)

DO

Derek O.

Director Facility Services

> "They come into our facility with very high expectations. When our staff properly utilize the note functionality on work..."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___4371915)

MM

Mark M.

Maintenance

> "There is nothing to report about cons on Worx"

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___6096282)

MF

Michael F.

Director of Maintenance and Facilities

> "Overall for the Church and school campus it works great. "

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___6536302)

VJ

Victor J.

Community Service Aide

> "I can't say That I have had any problem with the service."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___6081339)

DG

Derick G.

Director of facility operations

> "its easy to use and keeps track of all the work done"

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___6810819)

BD

Bill D.

Facilities

> "Search feature seems complicated."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___4641693)

JM

Josh M.

Biomedical Equipment Technician

> "Value for the money is great."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___7016958)

PV

Paul V.

General Manager

> "The search function by a requestor is not intuitive - for example you have to 'look hard' for the 'Search Now' button."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___3449789)

JS

John S.

tech 4

> "for maintenance it is a good tool for tracking preventative and on going work."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___4930842)

AW

Aisha W.

Office/Facilities Manager

> "Deleting/changing or skipping holidays for a room booking is the biggest issue with this software."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___3301325)

LC

Leslie C.

Assistant Director

> "Easy to navigate reports, questions, following requests from start to finish, easy to help others navigate when they..."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___4911881)

SM

Scott M.

WorxHub Coordinator

> "Productivity suffers due to product design limitations/ problems and ultimate usability for knowledgeable staff."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___3321670)

IS

Ivan S.

Maintenance Manager

> "Worxhub is a powerful database and has streamlined this department."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___4935933)

CA

Chris A.

Maintenance Manager

> "On the desktop version there is a regular freezing while trying to do anything. "

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___3146235)

PB

Patricia B.

Life Enrichment Director

> "How easy it is to send work orders, and there is no lost paperwork as in the past before this system was installed"

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___4911833)

SM

Scott M.

WorxHub Coordinator

> "The coding is suspect in many areas throughout the product."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___3321670)

HP

Harold P.

Facilities Supervisor

> "I've really begun to open up it's features and have it do the work that I depended on other programs to do. When we..."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___3750463)

SM

Scott M.

WorxHub Coordinator

> "Servers are also very slow at times."

[See full review](https://www.capterra.com/p/172308/TheWorxHub/#Capterra___3321670)

[View Reviews](https://www.capterra.com/p/172308/TheWorxHub/reviews/)

## User interface

4.27 (308)

[TheWorxHub](https://www.capterra.com/p/172308/TheWorxHub/)

4.67 (183)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Service Fusion

Top features

38/44

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Contact Database
-   Contract/License Management
-   Contractor Management
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Dispatch Management
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Equipment Maintenance
-   Generative AI
-   GPS
-   Historical Reporting
-   Inventory Control
-   Inventory Management
-   Job Management
-   Job Tracking
-   Maintenance Scheduling
-   Mobile Access
-   Multi-Location
-   Preventive Maintenance
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Notifications
-   Recurring Appointments
-   Reporting & Statistics
-   Routing
-   Scheduling
-   Search/Filter
-   Technician Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Creation

[See all features](https://www.capterra.com/p/135788/Service-Fusion/#features)

TheWorxHub

14/44

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Contact Database
-   Contract/License Management
-   Contractor Management
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Dispatch Management
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Equipment Maintenance
-   Generative AI
-   GPS
-   Historical Reporting
-   Inventory Control
-   Inventory Management
-   Job Management
-   Job Tracking
-   Maintenance Scheduling
-   Mobile Access
-   Multi-Location
-   Preventive Maintenance
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Notifications
-   Recurring Appointments
-   Reporting & Statistics
-   Routing
-   Scheduling
-   Search/Filter
-   Technician Management
-   Third-Party Integrations
-   Workflow Management
-   Work Order Creation

[See all features](https://www.capterra.com/p/172308/TheWorxHub/#features)

### Recognition

Service Fusion is recognized as a top-rated tool in 2 Capterra Shortlist reports

No recognitions have been awarded to TheWorxHub

### Deployment & support

Service Fusion

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TheWorxHub

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Service Fusion

-   By KickServ
-   Located in United States
-   Founded in

TheWorxHub

-   By Brightly
-   Located in United States
-   Founded in 1999

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