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It is designed for small and midsize field service contractors in the HVAC, plumbing, electrical, appliance repair, appliance repair, home automation, A/V, locksmith, IT, and other service industries.
Complete Software Solution to organize your company, increase revenue, and run a better service business. We also offer industry leading components specialized for Amusement, Gaming, and ATM Companies
We like the flexibility - pc, phone, tablet, laptop We like the simplicity for our techs. We like the perfect syncs with QuickBooks, a real plus.
We did really put lots of effort and tried to use this for on and off over a year, but it has been a total disappointment. Our industry is fire protecrion services.
The product is good for us because we are a small family owned business that growing in the automation era. Its friendly enough to allow growth and learning.
The product is in desperate need of being rewritten - not patched.
Intregrates well with QuickBooks for billing, all of the admin staff love the output and reports showing the growth of our business, and our technicians love the mobile app for billing.
Our prior process lost up to 4-7 days before invoices were processed.
The ease of use, the depth of details, the new front dashboard is amazing. After 7 different softwares in the past 3 years, Service Fusion is much more user friendly.
It is borderline useless. The biggest issue I have with it is that the system only goes off of an inventory order.
SMART Software is great for every classroom. As a teacher, the ease of creating and editing presentations, and for allowing students to interact and engage with the software, is amazing.
Sometimes the errors that happen have to be fixed over the internet. Sometimes inconvenient to get internet access or the process takes a while when on the route to fix.
The software is very user friendly and the support staff is amazing.
Does not work on smart phones, only works on Windows based laptops.
It keeps up with everything like our inventory plus collections weekly or monthly it doesn’t matter. I like the way you can set up different accounts not everything has to be cookie cutter per say.
Introducing it to the route & implementing it every week is a hard thing to do.
I'm still on the deployment stage and I see that SMART software will help me to save time on my daily tasks.
It has so many features that makes it hard to manage and use them.
Prioritize real-user-identified key features according to your needs to find your best fit.
Service Fusion
Top FeaturesSMART
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