# Compare VICIdial vs JustCall 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare JustCall and VICIdial based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135842-157853/VICIdial-vs-JustCall

---

# JustCall vs VICIdial Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JustCallVICIdial2/4 selected

[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.1 (223)](https://www.capterra.com/p/157853/JustCall/reviews/)

[VICIdial](https://www.capterra.com/p/135842/VICIdial/)[4.7 (264)](https://www.capterra.com/p/135842/VICIdial/reviews/)

[## JustCall](https://www.capterra.com/p/157853/JustCall/)[4.1 (223)](https://www.capterra.com/p/157853/JustCall/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [223 reviews](#user-reviews)

Positive

179

Neutral

20

Negative

24

[## VICIdial](https://www.capterra.com/p/135842/VICIdial/)[4.7 (264)](https://www.capterra.com/p/135842/VICIdial/reviews/)

Starting Price

$400.00/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

Based on [264 reviews](#user-reviews)

Positive

248

Neutral

12

Negative

4

## Summary

* * *

Key features rated by users

Features selected based on 4,754 reviews from call center software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Not enough reviews

Feature ratings

Call Center Management

4.3

Dashboard

\--

Call Logging

4.3

Call Recording

4.5

Call Tracking

1.0

74%Fit

Missing features

Not enough reviews

Feature ratings

Call Center Management

4.8

Dashboard

NA

Call Logging

4.8

Call Recording

4.8

Call Tracking

5.0

User satisfaction

User satisfaction

4.1

User reviews[223](https://www.capterra.com/p/157853/JustCall/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.1

Customer support

4.1

User satisfaction

4.7

User reviews[264](https://www.capterra.com/p/135842/VICIdial/reviews/)

Ease of use

4.4

Functionality

4.7

Value for money

4.8

Customer support

4.6

Price starts from

Price starts from

$29Per User, Per Month

-   Free version
-   Free trial

Price starts from

$400Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Small and mid sized businesses to large enterprises.

Best for

Any company wanting a contact center solution without vendor lock-in.

## User reviews

Pros & cons

JK

John K.

Chief Technology Officer

> "The automated dialer is faster than the 8x8 system that we used previously and I can complete my list before the end of my..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

RP

Ross P.

owner

> "After upgrading, we realized it did not contain the features we were looking for. When we emailed them 1 day after signing,..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7045237)

VR

Verified Reviewer

Associate Director

> "Based on this experience, I would sooner direct teams toward Batch Dialer or MoJo, where customer support and flexibility are..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

JK

John K.

Chief Technology Officer

> "I hate that the reporting dashboard is rigid and I cannot rearrange items to view the information that I need."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

JK

John K.

Chief Technology Officer

> "The integration with CRM is also nice as I do not have to do a lot of work for it to be integrated which is a huge relief."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

VR

Verified Reviewer

Associate Director

> "I had a renewal of a subscription that was inactive for nearly 9 months, and when I cancelled and tried to get a refund..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

JK

John K.

Chief Technology Officer

> "Overall, JustCall makes life easier for our sales team as we are no longer entering data twice per day."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

DM

Danielle M.

Compliance and Finance Manager

> "Finding the calls needed for compliance is ridiculously hard - you can't remove 5 second calls from the list, only the client..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6269761)

EB

Erinn B.

Client Service Specialist II

> "It also links to HubSpot and tracks any communications which we also utilize and is convenient to have all communications in..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6399701)

JC

Joaquin C.

Expansion Development Representative

> "I believe that sometimes it could be more practical when you finish a call, it appear automatically to call again, and not..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6419515)

VR

Verified Reviewer

Associate Director

> "The only positive I can point to is their integration capabilities, which my team did like."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

RD

Robert D.

VP

> "The reports they shared showed call activity during the free trial period — before the paid subscription even began — yet I..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6750777)

KC

Kelly C.

Operations Manager

> "The support documentation is helpful."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7048469)

RD

Robert D.

VP

> "There was no way for me to track credit usage in real time, and the reports had to be manually exported by their internal..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6750777)

JK

John K.

Chief Technology Officer

> "I was happy to find that the support technician was knowledgeable when my microphone stopped working."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

VR

Verified Reviewer

Associate Director

> "They have 0 customer service priority and due to that, I recommend any other dialer."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

CT

Clint T.

Chief Digital Officer

> "It has streamlined our communication efforts, making it easier to keep parents and students informed and engaged."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396175)

RP

Ross P.

owner

> "They will try to pressure you with their legal team if something doesn't go your way"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7045237)

VR

Verified Reviewer

Associate Director

> "I strongly recommend that anyone considering JustCall evaluate alternative dialers."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

DM

Danielle M.

Compliance and Finance Manager

> "There is no option for configuration for the company's needs in an overview and reporting is only one simple report."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6269761)

SM

Sara M.

Sales Rep

> "We can monitor our calls, record them and listen to them to improve our skills, schedule follow ups and more, it makes our..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4930321)

MT

Mike T.

Owner

> "As an individual user that was a waste of money, but I tried it until I found that to get FULL integration with my CRM..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6271411)

SP

Sergio P.

IT Manager

> "Managing client communications can be time-consuming, but with Justcall, we've streamlined the entire process."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6517120)

VR

Verified Reviewer

Associate Director

> "Buyer beware — if something goes wrong, do not expect flexibility or advocacy from their support team."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

KW

Kayla W.

Franchise Owner

> "I love the reports, integration with HubSpot, and call recording."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6394598)

AH

Angie H.

Partner

> "I was promised a refund because of the issues, but once I followed up, I was effectively abandoned."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7092850)

SB

Stefano B.

VP Operations

> "Their ability to thread Callcs, voicemail, SMS in a single conversation within several different CRMs is something that..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4939679)

EB

Erinn B.

Client Service Specialist II

> "A few downsides to just call I think we have is not being able to transfer a call directly to a voicemail."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6399701)

GH

Greg H.

Sales

> "Only positive feature is brings up the name of the contact calling, from the PipeDrive CRM."

[See full review](https://www.capterra.com/p/157853/JustCall/#SoftwareAdvice___6732428)

JN

Joanne N.

Scheduling Manger

> "When creating a new message to a client it is not as easy as other platforms to see the message history."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6261881)

Suzi L.

Project Manager

> "The platform's user-friendliness, effectiveness in managing calls, capacity to integrate with other business tools, and..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4839579)

AH

Angie H.

Partner

> "I’ve been a long-time customer of JustCall, but this experience has completely eroded my trust."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7092850)

ACR

Ana Cecilia R.

Estimator

> "The call recording feature is also very helpful."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6554705)

SP

Sergio P.

IT Manager

> "One thing that’s a bit of a pain for us at HIE is trying to locate specific SMS messages."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6517120)

AQ

Anthony Q.

Customer Support Specialist

> "The reports were a step up from our initial call solution (Aircall)"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6757891)

JN

Jay N.

Installer

> "I really don’t like that you have to pay for every add-on the costly is very expensive for this app!"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6819682)

MT

Mike T.

Owner

> "Switched to SMRTPhone which, for my purposes, is much more integrated and user friendly."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6271411)

CC

Craig C.

Owner

> "They gave the impression that they worked with all size of businesses, but after our experience, they don't support small..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6660341)

KC

Kelly C.

Operations Manager

> "It's easy to use and there are alot of features."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7048469)

AG

Andres G.

Finance Manager

> "From time to time, texts are not able to go out to certain numbers."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6394764)

IGC

Iris Gerald C.

RNS Carpet Cleaning

> "More confident to provide data and info to the customer and client."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6352238)

CC

Craig C.

Owner

> "I think the cost of the service is too high for a company that isn't already bringing in at least 7 figures a year."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6660341)

HV

Haleigh V.

Customer Service Lead

> "We are able to be in contact with our customers without any worry."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396950)

CC

Craig C.

Owner

> "As a result, your JustCall account has been closed, and you will not have any access to our services."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6660341)

NN

Nick N.

Sales Director

> "Plenty of features, all combined into a single platform."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6393403)

CL

Cub L.

Clinical Director

> "The time it takes for their support structure to get back regarding open issues is unacceptable."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6261899)

ACR

Ana Cecilia R.

Estimator

> "It's an easy-to-use app that has several communication methods in one place."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6554705)

RD

Robert D.

VP

> "The customer service was so deceptive and inconsistent I became convinced that they were engaged in a pattern of fraud or at..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6750777)

IL

Ina L.

Insurance Advisor

> "I think the integration with our existing program has been smooth, too."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6395291)

JH

Jennifer H.

Sales Development Manager

> "I really struggle getting the data I need from the analytics page it would be better to have a stronger managed package to..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4939606)

JW

Jacob W.

Sales Rep

> "Ease of use and the ability to make and take calls anywhere."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6355835)

Heather T.

Medical Receptionist-Medical Assistant

> "Occasionally dropped calls or poor quality."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6449929)

JH

Jennifer H.

Sales Development Manager

> "It also works out from a number what the dialling code should be which when you have alot of calls to make is great for speed..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4939606)

VR

Verified Reviewer

Skilled Trades Recruiter

> "The dialer keeps refreshing once in a while. While at work, it's a bit annoying"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396969)

ZAS

Zeanna Alexis S.

Engagement

> "Its user friendly interface and that it tracks everything."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6394892)

CL

Cub L.

Clinical Director

> "Also the interface is not very intuitive."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6261899)

CB

Carissa B.

Human Resources Manager

> "My company likes that you can record calls and listen to the playbacks for training purposes."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6221163)

IL

Ina L.

Insurance Advisor

> "Personally, I found the call back feature is really annoying."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6395291)

JS

Josh S.

IT Coordinator

> "With some improvements to the dashboard, it could be a great tool."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6753984)

MT

Mike T.

Owner

> "The las person I spoke to before cancelling, tried to argue with me about what I experienced."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6271411)

Aman K.

Researcher

> "The platform has been praised for its user-friendly interface, efficient call management capabilities, seamless integration..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4634970)

DM

Danielle M.

Compliance and Finance Manager

> "The Just Call support team are very responsive but can never do anything to help. "

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6269761)

VR

Verified Reviewer

Skilled Trades Recruiter

> "JustCall is better in user interface, ease of use, and accessibility."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396969)

PR

Pauline R.

SDR

> "A lot of countries are blocked, I understand it's to prevent spam but it can cause a lot of friction sometimes."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6138774)

HJ

Hamlet J.

CEO

> "We LOVE the SMS after business hours auto-responder feature, the SMS scheduled send feature, and the SMS saved replies..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4089829)

LB

Lance B.

CEO

> "The time it takes to assign a call is too consuming be easier if could block assign."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6220629)

KU

KARINA U.

SDR

> "IT IS EASY TO USE ON DAILY BASES AND THE GRAPHICS ARE GOOD"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6398099)

MF

Matthew F.

Managing Partner

> "repackaged standard offers as ways of trying to fit a categoric failure."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4944934)

JZ

Janna Z.

Finance Manager

> "The bulk SMS option is great when trying to reach multiple clients at the same time."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6225904)

Suzi L.

Project Manager

> "For unknown reasons, some numbers may be blocked from dialing through JustCall."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4839579)

MT

Mike T.

Owner

> "It is far more cost effective that Just Call."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6271411)

LM

Luke M.

VP of Partnerships

> "Price is a little high and sometimes it takes a day to get a response from support."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6220584)

MZ

Manuel Z.

Inbound sales specialist

> "It's okay, not the best phone app but I can see they are making updates and constantly developing it which will eventually..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___5006416)

RV

Ramona V.

Office manager

> "When there is a concern it takes a long while to get help and they don’t get back to you with updates."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6142478)

NG

Noni G.

Operations Head

> "Loved the auto-dialling and predictive dialling feature"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6230339)

MT

Mike T.

Owner

> "I cancelled."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6271411)

JM

Jill M.

Program Success Manager

> "Calls and texts usually go through fine and the call quality is fine."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6208097)

Olivier K.

Director

> "Call and SMS charges can creep up pretty quick"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6220746)

GG

Genesis G.

Marketing Specialist

> "With wide range of features such as call recording, call forwarding and voicemail. And excellent customer support."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4635066)

NG

Noni G.

Operations Head

> "Sometimes the dashboard numbers malfunction."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6230339)

[View Reviews](https://www.capterra.com/p/157853/JustCall/reviews/)

KC

Katie C.

Admin

> "ViciDial has allowed us to integrate live call stats into our CRM software as well as many other pertinent..."

[See full review](https://www.capterra.com/p/135842/VICIdial/#Capterra___6439883)

DW

Deanna W.

Customer Service Agent

> "We tried to get them fixed and they did not do anything."

[See full review](https://www.capterra.com/p/135842/VICIdial/#Capterra___2837864)

KC

Katie C.

Admin

> "ViciDial is a dialer platform that I recommend to anyone in the call center industry."

[See full review](https://www.capterra.com/p/135842/VICIdial/#Capterra___6439883)

VS

Vaughn S.

CEO

> "Too many features to learn, this software is loaded, so it will take you a while if you want to learn and try..."

[See full review](https://www.capterra.com/p/135842/VICIdial/#Capterra___2124459)

JM

Javier M.

HR Manager

> "Having Vicidial makes our job way more easier"

[See full review](https://www.capterra.com/p/135842/VICIdial/#Capterra___6595884)

IS

Ivan S.

CTO

> "Design outdated."

[See full review](https://www.capterra.com/p/135842/VICIdial/#Capterra___3360899)

Matthew A.

Freelancer

> "This is a superb software, I like the auto calling system as well and the manual dialing where I just have to..."

[See full review](https://www.capterra.com/p/135842/VICIdial/#Capterra___3206966)

JC

Jorge C.

Contact Center Consultant

> "GUI, integrations quite complex and documentation is not always up to date. "

[See full review](https://www.capterra.com/p/135842/VICIdial/#Capterra___2124235)

RE

Reda E.

CTO

> "Vicidial gave me a 0$ solution and helped me maximize my income"

[See full review](https://www.capterra.com/p/135842/VICIdial/#Capterra___4485911)

DR

David R.

help desk

> "Front end is in desperate need of coding updates."

[See full review](https://www.capterra.com/p/135842/VICIdial/#Capterra___2154198)

AS

Amy S.

Owner

> "ViciDial provided for us, the flexibility to house as many users as we needed by paying per server as opposed..."

[See full review](https://www.capterra.com/p/135842/VICIdial/#Capterra___2123752)

AM

Andrei M.

Innovations Manager

> "The fact that doesn't have a clear release path."

[See full review](https://www.capterra.com/p/135842/VICIdial/#Capterra___2130010)

WG

Wagner G.

CEO

> "It has all the features I needed to offer my customers a rich autodialer experience."

[See full review](https://www.capterra.com/p/135842/VICIdial/#Capterra___2868988)

CG

Camilo G.

CTO

> "Also I think a lack of training in languages other than English."

[See full review](https://www.capterra.com/p/135842/VICIdial/#Capterra___2124443)

[View Reviews](https://www.capterra.com/p/135842/VICIdial/reviews/)

## User interface

4.13 (223)

4.69 (264)

## Connect with a Capterra advisor for a free 15-minute consultation

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### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Tracking

207

Important

AI Copilot

150

Important

AI Summarization

120

Important

JustCall

Top features

38/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/157853/JustCall/#features)

VICIdial

35/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/135842/VICIdial/#features)

### Recognition

No recognitions have been awarded to JustCall

No recognitions have been awarded to VICIdial

### Deployment & support

JustCall

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

VICIdial

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

JustCall

-   By SaaS Labs
-   Located in United States
-   Founded in 2016

VICIdial

-   By Vicidial Group
-   Located in United States
-   Founded in 2007

## Popular Comparisons

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[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.13 (223)](https://www.capterra.com/p/157853/JustCall/reviews/)

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[VICIdial](https://www.capterra.com/p/135842/VICIdial/)[4.69 (264)](https://www.capterra.com/p/135842/VICIdial/reviews/)

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[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.13 (223)](https://www.capterra.com/p/157853/JustCall/reviews/)

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[VICIdial](https://www.capterra.com/p/135842/VICIdial/)[4.69 (264)](https://www.capterra.com/p/135842/VICIdial/reviews/)

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[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.13 (223)](https://www.capterra.com/p/157853/JustCall/reviews/)

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[VICIdial](https://www.capterra.com/p/135842/VICIdial/)[4.69 (264)](https://www.capterra.com/p/135842/VICIdial/reviews/)

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[VICIdial](https://www.capterra.com/p/135842/VICIdial/)[4.69 (264)](https://www.capterra.com/p/135842/VICIdial/reviews/)

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