---
title: "Compare Zabbix vs Remote Monitoring and Management 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Zabbix and Remote Monitoring and Management based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/135902-144309/Zabbix-Monitoring-Solution-vs-Atera"
page_type: "comparison"
language: "en"
---

# Zabbix vs Remote Monitoring and Management Features and Cost Comparison

Last updated September 25th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ZabbixRemote Monitoring and Management2/4 selected

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[4.7 (111)](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/)

[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

[## Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[4.7 (111)](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/)

Starting Price

$50.00/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4

Customer Service

4.2

Reviews Sentiment

Based on [111 reviews](#user-reviews)

Positive

108

Neutral

3

Negative

0

[## Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting Price

$129.00/month

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [461 reviews](#user-reviews)

Positive

431

Neutral

18

Negative

12

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 1,680 reviews from server monitoring software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Alerts/Notifications

4.7

Monitoring

4.9

Alerts/Escalation

4.5

Access Controls/Permissions

4.5

Data Visualization

3.9

73%Fit

Not enough reviews

Feature ratings

Alerts/Notifications

4.4

Monitoring

4.8

Alerts/Escalation

4.3

Access Controls/Permissions

4.5

Data Visualization

\--

User satisfaction

User satisfaction

4.7

User reviews[111](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/)

Ease of use

4.0

Functionality

4.6

Value for money

4.8

Customer support

4.2

User satisfaction

4.5

User reviews[461](https://www.capterra.com/p/144309/Atera/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.6

Customer support

4.5

Price starts from

Price starts from

$50Other, Per Month

-   Free version
-   Free trial

Price starts from

$129Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Zabbix is used by IT professionals, network administrators, system engineers, cloud operators, managed service providers, financial institutions, and Fortune 500 companies.

Best for

Managed service providers (MSPs) and internal IT departments at organizations of all sizes, from small businesses to large enterprises.

## User reviews

Pros & cons

DG

Dawson G.

Network and Systems Administrator

> "Theres an absolute ton of templates that make the "cost of entry" quite low for the tranditional things you may want to monitor (CPU, Memory,..."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___6824304)

AZ

Amir Z.

Software developer

> "Database structure. When i need to combine e.g. metrics from same interface alias, utilization etc... its real pain in the ass to get thousands of..."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___7024901)

VM

Vedran M.

Network engineer

> "Im a Zabbix fan and I use it at my work for professional purposes and also in free time for DIY IoT projects."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___7024935)

SW

Sam W.

Infrastructure Engineer

> "Maintaining Zabbix in and of itself is more challenging, as a self hosted service, it is on the administrator to find modules or templates and these do..."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___6662587)

RS

Rian S.

Head of IT

> "Not to mention they have some paid for training courses with certifications, which is awesome. If you spend the time to properly read up on Zabbix and..."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___6544949)

GK

Gaurav K.

Software Engineer

> "Sometimes i will find the Zabbix documentation difficult to navigate or understand, especially for advanced use cases."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___4758093)

HN

Harshad N.

Technical Support Expert

> "Visual representation of data in the form of graphs is one of the best factor using this product."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___6690293)

Belmin K.

ICT Specialist & Consultant

> "Some configurations might be difficult if you don’t read a lot of documentation."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___4839404)

SW

Sam W.

Infrastructure Engineer

> "A great community to help as well and you're able to meet all your business needs for monitoring and dashboarding in one centralised product."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___6662587)

FC

Faustine C.

Networks and Systems Engineer

> "The documentation isn't so clear for first timers, especially when common issues arise during installation or post installation administration."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___2702071)

AM

Adrian M.

IT monitoring services manager

> "Well, I am working with Zabbix for almost 4 years and I am happy that I can still be challenged by development of new templates for example."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___7024109)

Emiliano Ariel V.

Sysadmin

> "There is no work on news systems like Kubernetes and autoscalation."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___2913426)

RS

Rian S.

Head of IT

> "Zabbix server can be one of the best tools in your IT arsenal, but it does come with quite a steep learning curve."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___6544949)

Eder S.

CTO

> "It's a bit hard for those who are new to Zabbix."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___2822815)

HN

Harshad N.

Technical Support Expert

> "Very flexible and highly customizable product for monitoring and analyzing logs."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___6690293)

AZ

Amir Z.

Software developer

> "Database structure. When i need to combine e.g. metrics from same interface alias, utilization etc... its real pain in the ass to get thousands of..."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___7024901)

Surbhi C.

Threat researcher

> "The dashboard and graphs are just superb to monitor every traffic ports."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___6666845)

Eder S.

CTO

> "It's a bit hard for those who are new to Zabbix."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___2822815)

[View Reviews](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/)

JH

James H.

ESG Analyst

> "Atera helped me pull together IT asset data, support tickets, and system activity in one place, which made it easier to prepare internal reports and..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412)

Sushant T.

Staff Engineer

> "Atera's main drawbacks stem from operational friction across day-to-day management tasks. While basic onboarding is simple, navigating recent UI..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7201039)

Chinedu N.

IT Support Specialist

> "It has helped streamline ticket management, patch management, and device monitoring while improving productivity and organization."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7150035)

BR

Bradley R.

IT Director

> "Reporting and customization felt somewhat limited, and there were times where we had to work around the platform instead of it fitting into our..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7144155)

Ganapathi G H.

CEO

> "Patch management feature across OS platforms, Windows, Mac, Ubuntu, and third party application is very good and also it works on agent based so you..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847)

AK

Alison K.

Project Manager

> "In addition, the file transfer functionality within Atera is lacking in that I wish to send a file without initiating a full remote session and thus..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

AK

Alison K.

Project Manager

> "The scripting generally functions properly and the lightweight nature of the agent makes it possible for me to install it on my client's older..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

KW

Kian W.

Support Engineer

> "The biggest issue for me is the remote access software, which can be unreliable at times."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7163749)

JK

John K.

Chief Technology Officer

> "Atera connected to the client's studio workstation and let me edit big after effects files on a small laptop which was amazing."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277)

MN

Manoj N.

Manager DevOps

> "Also, the helpdesk does not let technicians shorten message threads when replying, which makes conversations too long. While the reporting options are..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

PS

Prince S.

Digital Marketing Head

> "It has helped in solving several issues like system downtime, delayed customer support and IT operations by providing automated patch management and..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356)

AK

Alison K.

Project Manager

> "I submitted a ticket regarding a script that would not run and when their response came back weeks later, I had either fixed it myself or given up."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

JD

Jesse D.

Co-Founder

> "Elegant and pre-made clean UI and GUI adapted for seamless and harnessed patch management, RMM, ITSM, unified endpoint management (UEM) among other..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6684505)

WT

Wasek T.

IT Support Supervisor

> "Patch management for third party apps were not available unless installed via Atera. When generating reports the presentation was not the cleanest but..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994)

JV

Julio V.

Head Of Information Technology

> "Atera is a top IT service management solution that automates and optimizes operations, providing a comprehensive suite of tools from device monitoring..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6554740)

DK

David K.

Information Technology Manager

> "Atera has less customization choices since this can be disadvantages for organizations with extremely specific procures or reporting requirement."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6666141)

PS

Prince S.

Digital Marketing Head

> "The platform's remote access features allow technicians to connect instantly to client devices, thereby providing fast and effective support from..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356)

JK

John K.

Chief Technology Officer

> "The price is WAY too much money and it uses ALL my CPU, so everything else is slowed down."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277)

JN

Josh N.

Realtor

> "With the help of this IT tool we can have remote management where supervision can be obtained thanks to the operational automation that Atera provides."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933)

JN

Josh N.

Realtor

> "Another problem that causes us conflict is that we cannot incorporate two technicians within the same support ticket."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933)

MK

Mohsen K.

IT Manager

> "Involving real-time alert condition in Atera makes it possible for me to receive speedy notifications of problems in the IT structure."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763490)

SJ

SUNATHA J.

General Manager

> "There are drawbacks such as delay in the performance of the remote access when connected to some networks."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567)

MN

Manoj N.

Manager DevOps

> "I love that I can create custom scripts when I need something special, and it connects well with other services for extra security and backups."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

TS

Tom S.

Director

> "Can be a little slow to open - the interface itself can take upwards of 30 seconds to load, and it doesn’t render well on iPads."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294)

AK

Alison K.

Project Manager

> "Atera gives me the opportunity to maintain low overhead costs; I did find the automation function worked as expected and didn't crash the entire..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

SJ

SUNATHA J.

General Manager

> "This can make it slightly slower at responding to commands which makes continuity difficult especially in emergencies."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567)

PW

Palash W.

Operations Consultant

> "Atera's dashboard is intuitive and provides insights into the systems we manage, making remote access and troubleshooting tasks easy for us."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034)

HK

Huseyin K.

Senior IT Engineer

> "There is a problem in which the mobile application may not be synchronized with the desktop version."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486)

VC

Vineet C.

IT Manager

> "In short, Atera provides the tools needed for efficient IT management, cost reduction, and improved system reliability to our organization."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6533833)

MH

Martin H.

Purchasing Analyst

> "I have experienced some discrepancies with its diagnostic results from time to time and they have to be manually checked."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756214)

Chinedu N.

IT Support Specialist

> "Atera is easy to use and combines remote monitoring, ticket management, and patch management into one platform."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7150035)

MM

Mousumi M.

Marketing Associate

> "Mobile app is buggy sometimes, crashes when switching between tickets."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286)

Sydney B.

Information Technology Engineer

> "Atera uses AI technology to automate and streamline IT operations thus saving time and eliminating manual work and repetitive tasks."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

VR

Verified Reviewer

IT Director

> "The only two things I dislike about Atera is that it is hard to find daytime (to me) appointments with demo and onboarding agents, and it doesn't pull..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6207932)

DO

David O.

Co-Founder

> "Real-time security scans, helpdesk and ticketing management are the key benefits which I relish with Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938)

SW

Saurabh W.

Senior Systems Engineer

> "Although Atera has some great offerings and benefits but its UI is not that optimized."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6691132)

PW

Palash W.

Operations Consultant

> "It integrates well with ticketing and remote access, allowing our IT team to handle support issues quickly."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034)

NS

Niraj S.

Strategic Alliance Lead

> "Occasional performance issues may occur during peak usage times."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385)

RB

Ritu B.

Computer Facilitator

> "The use of detailed reports has enhanced the internal evaluations and customer relations by providing clear satisfaction data.​"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756228)

KW

Kian W.

Support Engineer

> "The product feels quite average overall."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7163749)

SK

Shehab K.

Director, IT Security and Risk Management

> "Atera has thus become a comprehensive solution that brings efficiency to all our IT operations and amplifies our security stance in a great way."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

RN

Rohan N.

Products and Platforms Engineer.

> "Also, sometimes the reporting shows wrong or gets updated late, like If I check the total remote into a machine happened, it shows incorrect info..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6336320)

Sydney B.

Information Technology Engineer

> "Again, Atera provides ticketing and helpdesk feature thus making it fast to respond and resolve issues."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

TB

Tonia B.

Director of IT

> "The inventory controls can be a bit tricky. "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6795591)

IS

Ilham S.

IT Programmer

> "It is advantageous that we can perform remote access, monitoring and ticketing all in one platform."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756255)

DK

Dimitri K.

Cultural Mediator

> "The reporting lacks granular filters."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756262)

HK

Huseyin K.

Senior IT Engineer

> "Implementing auto-update and auto-checks the team is free to work on more significant business matters improving productivity in general.​"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486)

DO

David O.

Co-Founder

> "Apart from lack of offline access, I do not have any other aspect which I dislike about Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938)

IP

Issac P.

Senior Engineer

> "Atera is a reliable RMM that offfer reliable remote connections and supports integration with anydesk."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6563723)

KR

Kyle R.

IT Project Manager

> "It doesnt always patch correctly and can cause some issues here and there. But not to often."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6829776)

MM

Mousumi M.

Marketing Associate

> "Pricing model is very refreshing, per technician instead of per device (saves a ton of money).Remote access is smooth, barely any lag even on slower..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286)

AF

Aaron F.

DevOps Manager

> "The patch management in terms of Definition updates leaves somewhat to be desired especially as the schedule doesn't within the dashboard GUI allow to..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725)

SG

Santosh G.

Remote PERM Paralegal

> "I have had great success in how I manage different client systems by using Atera real-time monitoring and alerts."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211)

SG

Santosh G.

Remote PERM Paralegal

> "When it comes to patch management system I have had some difficulties."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211)

JH

James H.

ESG Analyst

> "The automation features save time, and the pricing is predictable as the team grows."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412)

VR

Verified Reviewer

Senior Software Development

> "I think that its internal antivirus is not the most beneficial and best enough to meet the requirements of what my team needs."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6247873)

VR

Verified Reviewer

Senior IT Analyst

> "Easy to see which machines are online and manage resources on servers/computers, remotely accessing machines is also made super easy with splashtop."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6742705)

FP

Fernando P.

Administrative

> "Sometimes the user interface can be a bit slow, especially when dealing with a large number of devices."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6465207)

Ganapathi G H.

CEO

> "I can say its a great product and serves the purpose if you are looking for patch management, as well as asset discovery"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847)

Lucas B.

Director

> "The interface could use some work and the documentation feature is lacking."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6025611)

SK

Shehab K.

Director, IT Security and Risk Management

> "The extensive feature set and ability to seamlessly integrate with the rest of our toolset significantly surpassed our expectations."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

Sydney B.

Information Technology Engineer

> "I have encountered anything that is worth mentioning as dislike with Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

WT

Wasek T.

IT Support Supervisor

> "Brilliant asset monitoring which includes statistics, alerts and remote control capabilities."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994)

DH

David H.

CEO

> "multi monitor switching only option, limited support , chrome incompatibility?, lack of vpn option (with webroot)"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4348665)

SK

Shehab K.

Director, IT Security and Risk Management

> "The impressive RMM/PSA integration is giving me a great visualization and control of the IT environment."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

DC

David C.

Systems Manager

> "Had some issues rolling out the updated version on clients."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6361375)

TS

Tom S.

Director

> "Integrates with Splashtop, and offers strong remote tools (including remote Powershell)."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294)

EK

Erick K.

Medical Laboratory Technologist

> "Atera is way too comprehensive which make learning curve steeper."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6435479)

AS

Andrea S.

Telecommunication Engineer

> "The possibility of automating recurring tasks is a great plus, and its remote connection is very secure and stable."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6773962)

CS

Cassandra S.

IT System and Support Specialist

> "That every time my computer is shut down I have to go thru MFA."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330106)

JO

Joshua O.

Infrastructure Engineer

> "Atera is a powerful platform that serves as a one-stop solution for IT management services, addressing every need from remote access and device..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6395987)

JM

Josh M.

Networks and Systems Specialist

> "The only thing that has been frustrating is the lack of multimonitor support in Splashtop (the main remote connection software). "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352237)

NS

Niraj S.

Strategic Alliance Lead

> "Integrated PSA tool streamline operations, reducing the need for multiple systems."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385)

AC

Abhinav C.

Program Manager

> "The patch management is a little bit complicated in terms of understanding ,deployment & management."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4265750)

Jeniffer C.

Site Engineer

> "The monitoring functions and the easy permissions management and the data accessibility via the product is nice and even on remote services management..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6061290)

Paul G.

Technical Manager

> "The helpdesk does not allow the technician to truncate the message trail when replying, so it often happens that the messages being sent between..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3503781)

AK

Andrew K.

Chief Financial Officer

> "Atera is an easy-to-use, all-in-one IT platform with AI-driven troubleshooting, automation tools, and features like RMM, PSA, and billing."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6717504)

GS

Graham S.

Owner, Computer Technician

> "The less than helpful response from Atera also suggested that if I prepaid for the full year, it would be less of an increase overall. "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4369143)

VR

Verified Reviewer

Senior IT Analyst

> "Splashtop is very reliable as a backup and actually runs on more operating systems (I've personally found). With the other apps available, I would..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6742705)

DB

David B.

Computer Helpdesk Technician

> "The website can sometimes be slow to respond and require multiple refreshes."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5023388)

MN

Manoj N.

Manager DevOps

> "The setup was quick, and the interface is friendly, so I can find what I need without any trouble."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

Lucas B.

Director

> "The interface could use some work and the documentation feature is lacking."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6025611)

Chirag G.

Associate Analyst

> "Atera's user-friendly UI and intuitive design have simplified task navigation for our staff."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6318493)

Diego M.

IT Manager

> "Too bad the Network Discovery tool is not integrated with the basic license"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352304)

Chirag G.

Associate Analyst

> "Its user-friendly layout makes navigation simple and allows for more effective use."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6318493)

MN

Manoj N.

Manager DevOps

> "Also, the helpdesk does not let technicians shorten message threads when replying, which makes conversations too long. While the reporting options are..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

MT

Marek T.

CEO

> "The intuitive user interface and ease of use made it simple to navigate and access the various features. While there were some limitations in..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4829209)

JN

Josh N.

Realtor

> "Another problem that causes us conflict is that we cannot incorporate two technicians within the same support ticket."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933)

SK

Shehab K.

Director, IT Security and Risk Management

> "The impressive RMM/PSA integration is giving me a great visualization and control of the IT environment."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

MM

Mousumi M.

Marketing Associate

> "Mobile app is buggy sometimes, crashes when switching between tickets."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286)

NS

Niraj S.

Strategic Alliance Lead

> "Integrated PSA tool streamline operations, reducing the need for multiple systems."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385)

AF

Aaron F.

DevOps Manager

> "Support were less than helpful which didn't hold up any hope they would even bother logging this as a feature request."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725)

[View Reviews](https://www.capterra.com/p/144309/Atera/reviews/)

## User interface

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)

4.70 (111)

4.53 (461)

### Features

Zabbix

22/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Asset Lifecycle Management
-   Audit Management
-   Audit Trail
-   Authentication
-   Automated Scheduling
-   Automatic Backup
-   Automation
-   Autonomous Task Execution
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Capacity Planning
-   Compliance Management
-   Configuration Management
-   CPU Monitoring
-   Credential Management
-   Cross-system Integration
-   Customizable Dashboard
-   Customizable Reports
-   Dashboard Creation
-   Database Monitoring
-   Data Migration
-   Data Storage Management
-   Data Visualization
-   Decision Making
-   Diagnostic Tools
-   Disaster Recovery
-   Drag & Drop
-   Email Alerts
-   Email Monitoring
-   Event Logs
-   Event Tracking
-   Generative AI
-   HIPAA Compliant
-   Immediate Alert Notification
-   Incident Management
-   Inventory Management
-   Issue Management
-   Maintenance Scheduling
-   Monitoring
-   Multi-step Planning
-   Natural Language Interaction

[See all features](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#features)

Remote Monitoring and Management

Top features

26/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Asset Lifecycle Management
-   Audit Management
-   Audit Trail
-   Authentication
-   Automated Scheduling
-   Automatic Backup
-   Automation
-   Autonomous Task Execution
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Capacity Planning
-   Compliance Management
-   Configuration Management
-   CPU Monitoring
-   Credential Management
-   Cross-system Integration
-   Customizable Dashboard
-   Customizable Reports
-   Dashboard Creation
-   Database Monitoring
-   Data Migration
-   Data Storage Management
-   Data Visualization
-   Decision Making
-   Diagnostic Tools
-   Disaster Recovery
-   Drag & Drop
-   Email Alerts
-   Email Monitoring
-   Event Logs
-   Event Tracking
-   Generative AI
-   HIPAA Compliant
-   Immediate Alert Notification
-   Incident Management
-   Inventory Management
-   Issue Management
-   Maintenance Scheduling
-   Monitoring
-   Multi-step Planning
-   Natural Language Interaction

[See all features](https://www.capterra.com/p/144309/Atera/#features)

### Recognition

Zabbix is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Website Monitoring Software (2023) 

Remote Monitoring and Management is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Zabbix

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Remote Monitoring and Management

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zabbix

-   By Zabbix
-   Located in Latvia
-   Founded in 2001

Remote Monitoring and Management

-   By Atera
-   Located in United States
-   Founded in 2011

## Popular Comparisons

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[4.70 (111)](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/)

vs

[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/)

$50/month

Price

$10/month

4.6

Features

4.6

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135902-168192/Zabbix-Monitoring-Solution-vs-Site24x7)

[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.64 (1,865)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

$129/month

Price

$104/month

4.3

Features

4.6

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/144309-170018/Atera-vs-ManageEngine-Desktop-Central)

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[4.70 (111)](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/)

vs

[ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.63 (268)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

$50/month

Price

$395/year

4.6

Features

4.7

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135902-172323/Zabbix-Monitoring-Solution-vs-ManageEngine-Applications-Manager)

[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

[Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

$129/month

Price

Contact vendor for pricing

4.3

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/144309-180609/Atera-vs-Action1-RMM)

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[4.70 (111)](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/)

vs

[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.58 (339)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

$50/month

Price

$95/year

4.6

Features

4.6

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135902-251336/Zabbix-Monitoring-Solution-vs-ManageEngine-OpManager)

[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

$129/month

Price

Contact vendor for pricing

4.3

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144309-184229/Atera-vs-NinjaOne)

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[4.70 (111)](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/)

vs

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.57 (368)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

$50/month

Price

$15/month

4.6

Features

4.5

4.0

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/135453-135902/Datadog-Cloud-Monitoring-vs-Zabbix-Monitoring-Solution)

[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

[Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (493)](https://www.capterra.com/p/181954/Iru/reviews/)

$129/month

Price

Contact vendor for pricing

4.3

Features

4.6

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/144309-181954/Atera-vs-Iru)

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[4.70 (111)](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/)

vs

[Healthchecks.io](https://www.capterra.com/p/249957/Healthchecksio/)[4.95 (106)](https://www.capterra.com/p/249957/Healthchecksio/reviews/)

$50/month

Price

$20/month

4.6

Features

4.8

4.0

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/135902-249957/Zabbix-Monitoring-Solution-vs-Healthchecksio)

[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (311)](https://www.capterra.com/p/141792/Pulseway/reviews/)

$129/month

Price

$67/month

4.3

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/141792-144309/Pulseway-vs-Atera)

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[4.70 (111)](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/)

vs

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (256)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

$50/month

Price

$179/month

4.6

Features

4.5

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/21581-135902/PRTG-Network-Monitor-vs-Zabbix-Monitoring-Solution)

[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

[N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/)

$129/month

Price

$1.75

4.3

Features

4.2

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/13803-144309/N-central-vs-Atera)