# Compare Zabbix vs OpsGenie 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zabbix and OpsGenie based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135902-170236/Zabbix-Monitoring-Solution-vs-OpsGenie

---

# Zabbix vs OpsGenie Features and Cost Comparison

Last updated April 28th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ZabbixOpsGenie2/4 selected

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[4.7 (111)](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/)

[OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.6 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/)

[## Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[4.7 (111)](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/)

Starting Price

$50.00/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4

Customer Service

4.2

Reviews Sentiment

Based on [111 reviews](#user-reviews)

Positive

108

Neutral

3

Negative

0

[## OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.6 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/)

Starting Price

$11.55/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.3

Customer Service

4.6

Reviews Sentiment

Based on [154 reviews](#user-reviews)

Positive

150

Neutral

2

Negative

2

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 2,770 reviews from network monitoring software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Missing features

Feature ratings

Real-Time Monitoring

4.8

Real-Time Data

NA

Alerts/Notifications

4.7

Server Monitoring

4.8

Dashboard

4.6

68%Fit

Missing features

Feature ratings

Real-Time Monitoring

4.5

Real-Time Data

NA

Alerts/Notifications

4.5

Server Monitoring

3.8

Dashboard

3.7

User satisfaction

User satisfaction

4.7

User reviews[111](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/)

Ease of use

4.0

Functionality

4.6

Value for money

4.8

Customer support

4.2

User satisfaction

4.6

User reviews[154](https://www.capterra.com/p/170236/OpsGenie/reviews/)

Ease of use

4.3

Functionality

4.5

Value for money

4.3

Customer support

4.6

Price starts from

Price starts from

$50Other, Per Month

-   Free version
-   Free trial

Price starts from

$11.55Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Zabbix is used by IT professionals, network administrators, system engineers, cloud operators, managed service providers, financial institutions, and Fortune 500 companies.

Best for

SMB and Mid & Enterprise

## User reviews

Pros & cons

DG

Dawson G.

Network and Systems Administrator

> "Theres an absolute ton of templates that make the "cost of entry" quite low for the tranditional things you may want to monitor (CPU, Memory, Networking, etc) but..."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___6824304)

AZ

Amir Z.

Software developer

> "Database structure. When i need to combine e.g. metrics from same interface alias, utilization etc... its real pain in the ass to get thousands of interfaces and..."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___7024901)

VM

Vedran M.

Network engineer

> "Im a Zabbix fan and I use it at my work for professional purposes and also in free time for DIY IoT projects."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___7024935)

SW

Sam W.

Infrastructure Engineer

> "Maintaining Zabbix in and of itself is more challenging, as a self hosted service, it is on the administrator to find modules or templates and these do not always..."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___6662587)

RS

Rian S.

Head of IT

> "Not to mention they have some paid for training courses with certifications, which is awesome. If you spend the time to properly read up on Zabbix and get it..."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___6544949)

Belmin K.

ICT Specialist & Consultant

> "Some configurations might be difficult if you don’t read a lot of documentation."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___4839404)

HN

Harshad N.

Technical Support Expert

> "Visual representation of data in the form of graphs is one of the best factor using this product."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___6690293)

GK

Gaurav K.

Software Engineer

> "Sometimes i will find the Zabbix documentation difficult to navigate or understand, especially for advanced use cases."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___4758093)

SW

Sam W.

Infrastructure Engineer

> "A great community to help as well and you're able to meet all your business needs for monitoring and dashboarding in one centralised product."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___6662587)

Emiliano Ariel V.

Sysadmin

> "There is no work on news systems like Kubernetes and autoscalation."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___2913426)

AM

Adrian M.

IT monitoring services manager

> "Well, I am working with Zabbix for almost 4 years and I am happy that I can still be challenged by development of new templates for example."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___7024109)

FC

Faustine C.

Networks and Systems Engineer

> "The documentation isn't so clear for first timers, especially when common issues arise during installation or post installation administration."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___2702071)

RS

Rian S.

Head of IT

> "Zabbix server can be one of the best tools in your IT arsenal, but it does come with quite a steep learning curve."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___6544949)

Eder S.

CTO

> "It's a bit hard for those who are new to Zabbix."

[See full review](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#Capterra___2822815)

[View Reviews](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/)

JaK

Jarosław K.

Director of Support

> "OpsGenie is a great tool for the proactive monitoring of your infrastructure. If your agents spend a decent amount of time in..."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6721114)

MR

Mathieu R.

Programmeur Jouabilité

> "The mobile app sometimes felt a bit slower than the web version, though nothing that impacted urgent alerts."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___7052455)

JaK

Jarosław K.

Director of Support

> "A big plus is its integration with Jira Service Management and the ability to create tickets whenever an issue is detected."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6721114)

FS

Francisco S.

Developer

> "The interface can be a bit complex to navigate at times, and the reporting features could use some improvement."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6556597)

AB

Ash B.

President

> "The options to integrate are vast and have the ability to connected to almost anything you want to monitor and alerting is amazing"

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___7042549)

VR

Verified Reviewer

IT Manager

> "It was very simplistic and basic compared to PagerDuty, I hope the price reflected that."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6868277)

JaK

Jarosław K.

Director of Support

> "What I like the most about OpsGenie is its ability to integrate with other tools our company is using, e.g. Slack and Icinga."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6721114)

PD

Philippe D.

Senior SRE Engineer

> "In my opinion the lack of real-time dashboard of the alerts is a big miss."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___4867076)

GT

Gary T.

Solution Designer

> "What I liked most about OpsGenie is how it streamlines incident management and on-call coordination."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6768684)

SG

Shitij G.

Software Engineer

> "Incident management plan is not cheap"

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___4528168)

[View Reviews](https://www.capterra.com/p/170236/OpsGenie/reviews/)

## User interface

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)

4.70 (111)

[OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)

4.62 (154)

### Features

Zabbix

Top features

26/47

-   Access Controls/Permissions
-   AI Copilot
-   Alerts/Notifications
-   Anomaly Detection
-   API
-   Audit Trail
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Customizable Reports
-   Dashboard
-   Data Visualization
-   Device Auto Discovery
-   Downtime Tracking
-   Event Logs
-   Generative AI
-   Incident Management
-   IP Address Monitoring
-   Maintenance Scheduling
-   Multi-Location Monitoring
-   Network Analysis
-   Network Mapping
-   Network Resource Management
-   Patch Management
-   Performance Metrics
-   Predictive Analytics
-   Process/Workflow Automation
-   Real-Time Data
-   Real-Time Monitoring
-   Remediation Management
-   Remote Monitoring & Management
-   Reporting & Statistics
-   Search/Filter
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Simple Network Management Protocol (SNMP)
-   SSL Security
-   Third-Party Integrations
-   Threshold Alerts
-   Troubleshooting
-   Uptime Reporting
-   User Management
-   Virtualization
-   Vulnerability Scanning
-   Web Traffic Reporting

[See all features](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/#features)

OpsGenie

12/47

-   Access Controls/Permissions
-   AI Copilot
-   Alerts/Notifications
-   Anomaly Detection
-   API
-   Audit Trail
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Customizable Reports
-   Dashboard
-   Data Visualization
-   Device Auto Discovery
-   Downtime Tracking
-   Event Logs
-   Generative AI
-   Incident Management
-   IP Address Monitoring
-   Maintenance Scheduling
-   Multi-Location Monitoring
-   Network Analysis
-   Network Mapping
-   Network Resource Management
-   Patch Management
-   Performance Metrics
-   Predictive Analytics
-   Process/Workflow Automation
-   Real-Time Data
-   Real-Time Monitoring
-   Remediation Management
-   Remote Monitoring & Management
-   Reporting & Statistics
-   Search/Filter
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Simple Network Management Protocol (SNMP)
-   SSL Security
-   Third-Party Integrations
-   Threshold Alerts
-   Troubleshooting
-   Uptime Reporting
-   User Management
-   Virtualization
-   Vulnerability Scanning
-   Web Traffic Reporting

[See all features](https://www.capterra.com/p/170236/OpsGenie/#features)

### Recognition

Zabbix

Best Value Server MonitoringSoftware (2025) 

Best Value Server MonitoringSoftware (2023) 

No recognitions have been awarded to OpsGenie

### Deployment & support

Zabbix

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

OpsGenie

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zabbix

-   By Zabbix
-   Located in Latvia
-   Founded in 2001

OpsGenie

-   By Atlassian
-   Located in United States
-   Founded in 2013

## Popular Comparisons

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[4.70 (111)](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/)

vs

[ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.62 (258)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

$50/month

Price

$395/year

4.6

Features

4.7

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135902-172323/Zabbix-Monitoring-Solution-vs-ManageEngine-Applications-Manager)

[OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/)

vs

[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.54 (274)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

$11.55/month

Price

$95/year

4.5

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/170236-251336/OpsGenie-vs-ManageEngine-OpManager)

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[4.70 (111)](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/)

vs

[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

$50/month

Price

$10/month

4.6

Features

4.6

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/135902-168192/Zabbix-Monitoring-Solution-vs-Site24x7)

[OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/)

vs

[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

$11.55/month

Price

$10/month

4.5

Features

4.6

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/168192-170236/Site24x7-vs-OpsGenie)

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[4.70 (111)](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/)

vs

[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.54 (274)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

$50/month

Price

$95/year

4.6

Features

4.6

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135902-251336/Zabbix-Monitoring-Solution-vs-ManageEngine-OpManager)

[OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/)

vs

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

$11.55/month

Price

$179/month

4.5

Features

4.5

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/21581-170236/PRTG-Network-Monitor-vs-OpsGenie)

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[4.70 (111)](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/)

vs

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

$50/month

Price

$15/month

4.6

Features

4.5

4.0

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/135453-135902/Datadog-Cloud-Monitoring-vs-Zabbix-Monitoring-Solution)

[OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/)

vs

[Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/)

$11.55/month

Price

$129/month

4.5

Features

4.3

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144309-170236/Atera-vs-OpsGenie)

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[4.70 (111)](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/)

vs

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$50/month

Price

$20/month

4.6

Features

4.8

4.0

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/135902-249957/Zabbix-Monitoring-Solution-vs-Healthchecksio)

[OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/)

vs

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$11.55/month

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$1.75

4.5

Features

4.2

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/13803-170236/N-central-vs-OpsGenie)

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[4.70 (111)](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/)

vs

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

$50/month

Price

$67/month

4.6

Features

4.5

4.0

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/135902-141792/Zabbix-Monitoring-Solution-vs-Pulseway)

[OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

$11.55/month

Price

Contact vendor for pricing

4.5

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/170236-184229/OpsGenie-vs-NinjaOne)