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Square Point of Sale (POS) is used by more than 2 million small businesses every day! It is flexible enough to serve every kind of business, from retailers to bakeries and delis to hairdressers.
CSG Forte serves organizations of any size, in any industry, with pricing packages catered to accommodate small, mid-sized, and large businesses looking to accept payments and process any volumes.
This is perfect for mobile on the go sales. The process is very simple and the customers love how easy it is to use.
They did start charging for additional card readers. If you had a poor or no internet connection charges could not be processes.
I love how easy it is to create items, track inventory, and that they recently lowered their transaction fees. We are a non-profit, so anywhere we can penny-pinch is a great benefit to us.
Most people will agree to the user-friendliness, however, the reviews speak a different story. Users complain a lot about bad support experience where.
I have had the best experiences with Square Point of Sale. Customer Service is amazing, and the help I have received when I needed help while in the process of helping a customer.
The fact that Square doesn't even make an effort to respond to all their negative feedback, which indicates that they acknowledge them all.
The best part is the analytics. Love how easy it is to customize the menu and make it easy to check people out.
It was a little confusing to get started because we were using a mobile device.
Overall I am very happy mostly because I’m saving money in processing fees being a small business bills can add up quickly so it is nice to save where you can.
Poor Customer Service, Poor Communication, and Poorly Structured Business Practices.
Overall, we have been very happy with Forte. The customer service is great, the fees are pretty reasonable for our taxpayers.
Trouble shooting on your own is difficult for me, online info is difficult to follow.
Much better that other competitors who usually to accomplish the same takes way longer. As a developer is is great to talk to someone who understands what is needed and always gives the right answer.
Several emails to Forte's "fraud investigator" and customer service failed to produce a more meaningful understanding of why Forte had chosen to close our account after a single transaction.
The secure web pay feature is very useful for customers to make payments and was pretty straight forward to implement into our website. I also appreciate that their fees are low and transparent.
The interface seems a bit outdated and it was confusing to figure out how to use all of the features at the beginning.
Michael: My name is Michael. I'm the president of a company. Today I'll be reviewing Square Point of Sale. I would give this software a three out of five. For more reviews, please click below. I started using Square Point of Sale, before that I was using paper, I was actually not using software and there had to be a better solution for cumbersome and non-sustainable use of paper. I chose Square Point of Sale because of the first price was that it was affordable to combine it with other services they have such as merchant services and also due to the scheduling, the convenience that it provided, being used in conjunction with the merchant services that they provided. Square Point of Sale was relatively easy to integrate into my business. Unfortunately, not all features that I learned with other software were available such as exporting data onto Excel. I recommend that with point of sale and with any other software that this is going to integrate and it's going to make your business run more efficiently and smoother. One reason that I really did like it is because it was very simple and basic to use. So for anyone that wants to get up and going immediately, this would be a good software to use.
Prioritize real-user-identified key features according to your needs to find your best fit.
Square Point of Sale
CSG Forte
Top FeaturesSquare Point of Sale
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