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Medical device manufacturers face many challenges to successfully deliver innovative and safe products while complying with FDA and ISO quality system regulations.
Medical Device, Pharma and Biotech Companies.
My experience with Arena has been fantastic so far. They aim to please and are improving the product all the time.
Searches are confusing, and notifications are confusing. Circulating documents through Arena is a hassle.
Overall the software has been very useful to our company and the customer service has been outstanding.
It was difficult to get ahold of customer service and the communication coming from the Arena team was unclear. They were so difficult to work with.
Overall, it’s a reliable cloud-based solution for organizations focused on quality and regulatory compliance.
The location of all of the tools and features is a little confusing.
The quality of the software is good in general as it aims to provide solutions to certain problems that you wish to be solved in the workplace.
Work order and material sync up with other platforms is a problem and hassle to deal with.
The training support was very good. Qualcy support people are friendly and nice to work with.
We are working on the Risk Management to comply with 14971. Also templates took a little longer to learn and implement for requirements.
One of the standout aspects of Qualcy QMS is its superior customer support. The support team went above and beyond to ensure that we had a successful implementation.
We are working through a few issues, but no deal breakers and I would recommend this software to other medical device companies as long as the risk management is updated for compliance.
Qualcy provides a great platform for our start up company to build our Quality System in a step by step, easy to use format. The support for implementation was timely and thorough.
Sanjay was a huge help in getting us setup and modifying the modules to fit our organization. It is very easy to maintain once you get all your modules set up.
Arena QMS
Qualcy QMS
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