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TRADOGRAM is for businesses seeking a cost-effective procurement management solution to streamline their entire purchasing process and gain 100% visibility into their spending.
Procurement teams wanting to simplify vendor onboarding, improve risk management, & automate data validation. Graphite offers flexible 3rd-party data/software integrations & world-class data security.
Tradogram's customer service is outstanding. I love how you can instantly chat with a representative and all your previous chats are saved in the bubble and also emailed to you after.
However, the lack of PDF to Excel/Word conversion was a limitation.
The fields are easy to fill in- it prompts me quickly to what I need to do next, or what I've missed. I like having a draft and the dashboard is super helpful.
Procurement was hectic as it has very long delay times, unable to trace it and request and final procured was usually different.
The online chat support is great, they are always friendly and get back to me within a reasonable time and 90% of the time can solve any issues I am having.
Only limited users have acces to it hence difficult to apply to all staff.
We have found it to be excellent, cost effective software, that very capably executes everything we have asked of it thus far. It does everything we need it to and more.
Nothing Yet - The one issue i see is that the email to our vendors go to Spam often.
I love graphite, we have renewed our contract with them which is the best sign of the value we see and obtain from their solution.
When a vendor is already on the Graphite network, we struggle to add a new contact to fill out our questionnaire.
Overall our experience with graphite has been good. Graphite helped us to mature quickly and has helped our Procurement team gain an positive reputation.
The limitation of having to rely solely on their predetermined question bank significantly hampers its utility.
Graphite offered the perfect solution(s) for our needs. The implementation was fairly painless and the ongoing support is one of the best I’ve experienced.
They’re fairly new on the block, so it was a risk we were willing to take by going with them.
Graphite is definitely a good collaboration tool: both internal and external stakeholders can have a single source of truth when it comes to vendor management and it's great.
Moreover, the reporting functionality is practically non-existent unless you're content with data dumps, making maintenance a daunting task.
Tradogram
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