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SutiHR vs Aspect Workforce: Which is a better fit?

Updated on December 8th, 2024
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Summary
Key features rated by users
Features selected based on 1,552 reviews from 360 Degree Feedback users.
% Fit
Missing features
Not enough reviews
Feature ratings
Customizable Questions
NA
Performance Review Management
5.0
Surveys & Feedback
4.0
Reporting/Analytics
3.7
Progress Tracking
5.0
% Fit
Missing features
Not enough reviews
Feature ratings
Customizable Questions
NA
Performance Review Management
--
Surveys & Feedback
NA
Reporting/Analytics
5.0
Progress Tracking
NA
User satisfaction
4.3
User reviews102
Ease of use
4.3
Functionality
4.2
Value for money
4.3
Customer support
4.2
4.2
User reviews257
Ease of use
3.9
Functionality
4.1
Value for money
3.8
Customer support
3.9
Price starts from
/user
Monthly subscription
Free version
Free trial
Not provided by vendor
Free version
Free trial
Best for

All industry types.

Contact centers with 200+ agents that want to easily manage their workforce across locations, channels and skills.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-8cc78b55-328b-4e9a-98e9-08da44f40610
Bernard G
Cloud Applications Consultant
4.0

Bernard: Hi, I'm Bernard contact center as a service consultant. And I rate the Alvaria Workforce Management a four out of five. For more information about Alvaria and its solutions click below. Before using Alvaria, a solution involving a customized homegrown solution with Microsoft dynamics was being used without the power of a true workforce engagement management solution. And so Alvaria was by far more appealing for a larger enterprise in general. Alvaria is the most logical solution for an aspect, a branded contact center, which is where this essentially originated from many years ago. It's very tightly integrated into the workflows. And as a result, you can create the workforce engagement models for voice and for email and for chats and other forms of communications in a contact center. And it works extremely well. Alvaria's solutions are really designed to be used by professionals with experience in the workforce engagement environment. And so if you are a professional, who's worked in the workforce management field and know the lingo and the overall metrics. It's very easy to get started. I would say that this is a solution that's really more geared to the more sophisticated, larger enterprises and for a mid-size type business it may not be the best solution for you. And there's some other alternatives that may be suited to a business that wants very basic requirements. For those evaluating a workforce engagement solution or workforce management solution. I would suggest that you work with a workforce management consultant who can assist you in setting up the overall workflow, logic and business goals for the actual configuration. For most mid-sized companies, you might want to look for solutions from NICE and from Verint and a few others, or Calabrio that are more geared to the more cost effective cloud-based mid-market solutions. However, the Alvaria solution definitely is one of the leaders and will meet your requirements, especially for the larger enterprises.

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SutiHR

Top Features
29/36
  • Appraisal History
  • Benchmarking
  • Customizable Branding
  • Customizable Questions
  • Pulse Surveys
  • Ratings/Reviews
  • Real-Time Data
  • Activity Dashboard
  • Anonymous Feedback
  • API
  • Assessment Management
  • Continuous Feedback
  • Customizable Forms
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Email Reminders
  • Employee Database
  • Employee Portal
  • Employee Profiles
  • Feedback Management
  • Goal Setting/Tracking
  • Individual Development Plans
  • Performance Management
  • Performance Review Management
  • Progress Tracking
  • Question Library
  • Rater Selection
  • Reminders
  • Reporting/Analytics
  • Self Assessment
  • Self Service Portal
  • Skills Assessment
  • Survey/Poll Management
  • Surveys & Feedback
  • Third-Party Integrations
See All features
Hide 360 Degree Feedback Software Features -

Aspect Workforce

12/36
Show 360 Degree Feedback Software Features +

SutiHR

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Aspect Workforce

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SutiHR
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Aspect Workforce
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SutiHR
  • By SutiSoft
  • Located in United States
  • Founded in 2009
Aspect Workforce
  • By Alvaria
  • Located in United States
  • Founded in 1973
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