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All industry types.
Catering to the HR needs of small and medium companies. If you need to do all the HR tasks that large scale enterprises do, but without the HR team to do it, we’re here for you.
Price-wise, it is affordable compared to other HRIS. It also tries to improve their system as much as possible like adding "partial time off" ability to Time Off Request.
It's been 8 months of implementation, when it was promised to be very fast. We continue to struggle with implementation due to lack of training.
It is a highly reliable, secure, cloud-based solution with a vendor who will work hard to support your business. I am happy to be a client of Suti for the second time around.
Admins seem to have problems with it, had to send out multiple invites.
What I like most about this software, is that it is user friendly and easy to navigate.
I am struggling to come up with a "con. I think maybe the fact that the system is SO flexible, it can be a lot to learn for the administrator.
Kirsten, as our implementation partner, has been outstanding. She is responsive, solutions-oriented, and has this incredible "can-do" attitude with every crazy request.
I really don't have anything very negative to say.
Staff love booking holidays using the software, easy to approve too. Great reports and statistics available too which helps with end of year holiday planning.
The workflow side of the system has been very difficult for us non-technical HR Managers. We've struggled to get the performance review just as we want it and the goal reminders have been annoying.
The ability to change the employee/manager/admin access is great. Query function is very useful and the dashboard contains a lot of 'at a glance' information which is very useful.
Also the org chart section - you can't print an org chart out onto one A4 piece of paper if you have anything more than about 20 employees, which is ridiculous.
The live chat service is extremely good. So far every time I've used it I obtained helpful answers within the hour and the chat people have been nice and showed care to help.
I think that the issues with this product stem from their inability to handle larger groups/information.
Their customer and technical services support is fantastic and they are always very responsive and helpful as well as to listen to customer's feedback with the aim to further improve their platform.
Expenses section is an additional extra and is a no-go area. I spent more time on to the helpdesk to it than anything and ended up having to stop using it.
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