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Consignment and retail store owners who are looking for a software solution that will support their growth, not hinder it. Start your business or switch to Ricochet today!
We serve stores and online merchants selling clothing. Most of our clients are second-hand stores. Some are entirely based on consignment some only do it as an add-on to their regular sourcing.
Ease of use and the ability to customize the way we need to use it. The software updates are amazing and appropriate for our use.
There is however an extreme lack of communication. We were not informed that the entire format was being changed and logged in one day to a new set-up with no option to revert back.
Up until the format was updated we had a great handle on how to use the system to fit our needs. It has proven to be a great help in that multiple users can have access to the same information.
Another thing I dislike is the limited information on reports.
I am very pleased with this software and I am excited for the new features that are planned for the upcoming year.
You have to go into the consignor's account and add inventory that solely belongs to that one consignor. It is inconvenient when we are putting in multiple inventory from multiple consignors.
In an age of “robot support”, quickly accessing a real (and very kind) representative is just amazing. My favorite part of this software is how customizable it is to fit your personal needs.
The only "con" would be the inability to customize sales and inventory reports based on timeframes.
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