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Smartsupp is your personal online shopping assistant combining live chat, chatbots, and video recordings. We drive sales through conversation and help you turn webshop visitors into loyal customers.
We serve appointment-driven businesses in the dental, beauty, wellness, and fitness markets.
I found this app through my friend, I have to say it exceeded my expectations and I am very happy with the program. I will be happy to recommend it to friends who have small businesses.
There is another problem, with alerts and alarm voices. They does not work on my cellphone at all.
The Android app is also very good. Finally, the ease of use of the platform is excellent.
We have lost conversations beacuse the sistem does not inform well what a cliente is there.
I love the ease of implementation and the ability to customize the chatbox. I think there is a lot for the price that you pay.
We had some problems with the time zone settings.
We're a small non-profit and the free version is absolutely perfect for our current needs. Easy integration, clean interface and all essential features we need for basic chat support.
I was not able to discover the weak points of the app.
I like how friendly the software is when texting back and forth with clients. It does a really good job of making sure people feel supported.
I have lost clients over this issue and that is bad for business. Also, a credit card is absolutely necessary in order to reserve an appointment.
It works flawlessly and is a perfect example of the magic of cutting-edge technology. Brilliant and highly recommended.
More bookings, less lost clients, more time for front end staff not needing to return as many voicemails.
Ease of use, ability to write your own scripts and tailor the service to your company. And the customer service has been outstanding.
Voicemails are hard to get to on the website on a phone.
The customer service was excellent and every person I spoke to was helpful and friendly.
Well the only hindrance is that it's text only so if the person's calling from a landline and chooses not to leave a message we can't help them.
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Smartsupp
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