--- title: "Compare Influitive vs Okendo 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Okendo and Influitive based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/136258-176189/AdvocateHub-vs-Okendo" page_type: "comparison" language: "en" publication_date: "2026-10-19" --- # Okendo vs Influitive Features and Cost Comparison Last updated October 19th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: OkendoInfluitive2/4 selected [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.9 (241)](https://www.capterra.com/p/176189/Okendo/reviews/) [Influitive](https://www.capterra.com/p/136258/AdvocateHub/)[4.7 (247)](https://www.capterra.com/p/136258/AdvocateHub/reviews/) [## Okendo](https://www.capterra.com/p/176189/Okendo/)[4.9 (241)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting Price $19.00/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [241 reviews](#user-reviews) Positive 236 Neutral 4 Negative 1 [## Influitive](https://www.capterra.com/p/136258/AdvocateHub/)[4.7 (247)](https://www.capterra.com/p/136258/AdvocateHub/reviews/) Starting Price $1499.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.5 Customer Service 4.8 Reviews Sentiment Based on [247 reviews](#user-reviews) Positive 242 Neutral 4 Negative 1 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,666 reviews from review management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Missing features Feature ratings Negative Feedback Management 4.7 Response Management 4.7 Dashboard 4.5 Campaign Management 4.2 Customer Experience Management NA \--%Fit Missing features Not enough reviews Feature ratings Negative Feedback Management 3.9 Response Management NA Dashboard \-- Campaign Management 5.0 Customer Experience Management \-- User satisfaction User satisfaction 4.9 User reviews[241](https://www.capterra.com/p/176189/Okendo/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.6 Customer support 4.8 User satisfaction 4.7 User reviews[247](https://www.capterra.com/p/136258/AdvocateHub/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.5 Customer support 4.8 Price starts from Price starts from $19Other, Per Month - Free version - Free trial Price starts from $1499Usage Based, Per Month - Free version - Free trial Best for Best for Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys. Trusted by 17,000+ brands like SKIMS, Rhode, and Oh Polly to drive growth. Best for Influitive's customers include some of the fastest-growing B2B companies, like IBM, Cisco, ADP, and Adobe. Read their testimonials and results on our website! ## User reviews Pros & cons SK Saurabh K. Shopify Solutions Manager > "The combination of competitive pricing, multi-store support, responsive account management, regular consultations, and..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7199651) CX Caitlin X. Retention Manager > "I found the additional credits very expensive (2x more per credit than our plan)." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7052174) SA Stephany A. Marketing > "The ability to ask the right questions and get real, actionable feedback has completely changed how we approach our..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7198108) KJ Kyle J. Director of Ecommerce > "In the sales process, we were promised sorting functionality that is not possible." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7033678) LO Lindsay O. eCommerce Manager > "The Shopify integration works well for our needs, and being able to syndicate reviews to TikTok Shop has been a nice..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7214125) KD Kishan D. Sr. Manager of Customer Experience > "I wish there was a way to block certain customers from leaving reviews that were not appropriate or irrelevant." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6523653) CC Cami C. UX UI Designer > "Okendo has been a good for our team, with powerful review and insights features paired with a genuinely collaborative,..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7177642) HC Hayley C. Operations Manager > "We trialled the referral option but found this to be ineffective for us." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6168055) SK Saurabh K. Shopify Solutions Manager > "The team actively helps us think about how to improve adoption, engagement, and revenue from the programs." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7199651) LM Laura M. Project Manager > "Navigating the platform feels clunky, and key tools are hard to access." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6542282) Mikhail van spencer C. Ecommerce Support Specialist > "The up to date technologies and evolution of platform is top notch and helpful to gain more trust on your brand and..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7192913) CH Chris H. Co-Founder > "Quizzes is useful but the building tools are not the most efficient." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6523555) KB Kayla B. Owner > "What's really helpful is the chat button for instant assistance, so if I get stuck, there's always something available..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7091695) CS Cael S. Growth > "Takes too many clicks to add something to a group." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6523311) KB Kayla B. Owner > "I like that Okendo offers an easy way to create a view of reviews for my bakery website." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7091695) KD Kishan D. Sr. Manager of Customer Experience > "We have receive repeat offenders leaving marketing reviews for other brands." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6523653) Mikhail van spencer C. Ecommerce Support Specialist > "is on top of things and proactive in making sure that we have best in class experience and utilizing knowledge" [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7192913) CM Cammie M. Ecommerce Manager > "Review request templates don't look the nicest." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6542498) TV Thomas V. Senior Ecommerce Operations Manager > "Our CSM is great, the features available are exactly what we are looking for, and we hope the product only gets better." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7205017) CB Claire B. Senior Ecommerce Manager > "Test sends were not the easiest." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___2897831) VR Verified Reviewer Sr. Digital Marketing Manager > "For a DTC brand on Shopify, it's one of the cleaner solutions in the space." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7121797) LM Laura M. Project Manager > "Navigating the platform feels clunky, and key tools are hard to access." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6542282) JA Jeanette A. Customer Experience Manager > "sensitive content hidden\] is very insightful and helpful when suggesting and making changes to our account." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7186168) CS Cael S. Growth > "Takes too many clicks to add something to a group." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6523311) [View Reviews](https://www.capterra.com/p/176189/Okendo/reviews/) SR Sue R. Senior Manager of Customer Marketing and Advocacy > "Our members enjoy the quick consumable content and earning points towards classroom supplies, books, gift cards, and..." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___6060204) VR Verified Reviewer Marketing Manager > "We've had third party review integrations not work every time and our integration with Salesforce isn't seamless." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___6081945) SR Sue R. Senior Manager of Customer Marketing and Advocacy > "We've had good connections with our CSMs and generally have a quick response to reported issues. Before we renewed our..." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___6060204) SR Sue R. Senior Manager of Customer Marketing and Advocacy > "As with any new software platform, we've had a few bugs and issues in the last few months." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___6060204) VR Verified Reviewer Senior Associate, Customer Marketing > "We track almost all acts of advocacy via Influitive and it has been one of the best decision." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___6052648) KM Kathryn M. Community Manager > "There are times when some of the features I use everyday stop working." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___4663790) HW Huw W. Post-Sales Marketing Manager > "The platform is designed in such a way that it's almost impossible for advocates to not feel engaged. As we strive to..." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___4645490) ER Ella R. Marketing Coordinator > "The reporting end can get a bit confusing." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___4632989) MC Matt C. Customer Marketing Specialist > "Influitive is an invaluable tool for our company that allows us to communicate and care for our top customers!" [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___4635641) CR Cheryl R. Customer Marketing > "Not the easiest platform to administer." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___4679389) VR Verified Reviewer Senior Associate, Customer Marketing > "I like it how they are constantly elevating the platform, customer support, ease of use and the integrations." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___6052648) KA Kristen A. Sr. Customer Marketing Manager > "It is a little clunky and I receive quite a bit of negative feedback from my customers." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___2525276) HW Huw W. Post-Sales Marketing Manager > "The functionality on offer enables us to drive this engagement through targeted content, giving advocates a near-personal..." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___4645490) KL Kaelie L. Community Engagement & Advocacy Specialsit > "Hard to run reports, a bit clunky" [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___2484926) SR Sue R. Senior Manager of Customer Marketing and Advocacy > "Our community of educators continues to grow each year as does our member engagement." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___6060204) KA Kristen A. Sr. Customer Marketing Manager > "I don't like how the overall discussion area experience." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___2525276) CL Cullen L. Customer Advocacy > "Influitive allows you to throw all the materialism out the window and really connect with your customers as people." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___4644390) KA Kristen A. Sr. Customer Marketing Manager > "It is a little clunky and I receive quite a bit of negative feedback from my customers." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___2525276) LB Lysette B. Senior Community Engagement & Advocacy Specialist > "We can engage and build relationships with customers around the world, helping enable them and create brand advocates." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___4632442) KL Kaelie L. Community Engagement & Advocacy Specialsit > "Hard to run reports, a bit clunky" [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___2484926) BW Bianca W. Customer Advocacy Marketing Manager > "It makes content creation a lot easier because I can either use the templates or pull some inspiration from them." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___4676342) VR Verified Reviewer Marketing Manager > "We've had third party review integrations not work every time and our integration with Salesforce isn't seamless." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___6081945) [View Reviews](https://www.capterra.com/p/136258/AdvocateHub/reviews/) ## User interface 4.86 (241) [Influitive](https://www.capterra.com/p/136258/AdvocateHub/) 4.70 (247) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Okendo 14/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Authentication - Badges - Campaign Management - Chat/Messaging - Commenting/Notes - Communication Management - Community Q&A - Content - CRM - Customer Experience Management - Customer Service - Customizable Branding - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - E-Commerce - Email Management - Email Reminders - Engagement - Engagement Tracking - Feedback Management - Generative AI - Incentives - Insights - Legal Agreements - Marketing - Monitoring - Multi-Channel Campaigns - Multi-Language - Multi-Location - Natural Language Interaction - Negative Feedback Management - Performance Metrics - Personalization - Purchasing & Receiving - Ratings/Reviews - Real-Time Analytics - Real-Time Data - Real-Time Notifications - Reminders - Reporting & Statistics - Response Management [See all features](https://www.capterra.com/p/176189/Okendo/#features) Influitive Top features 29/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Authentication - Badges - Campaign Management - Chat/Messaging - Commenting/Notes - Communication Management - Community Q&A - Content - CRM - Customer Experience Management - Customer Service - Customizable Branding - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - E-Commerce - Email Management - Email Reminders - Engagement - Engagement Tracking - Feedback Management - Generative AI - Incentives - Insights - Legal Agreements - Marketing - Monitoring - Multi-Channel Campaigns - Multi-Language - Multi-Location - Natural Language Interaction - Negative Feedback Management - Performance Metrics - Personalization - Purchasing & Receiving - Ratings/Reviews - Real-Time Analytics - Real-Time Data - Real-Time Notifications - Reminders - Reporting & Statistics - Response Management [See all features](https://www.capterra.com/p/136258/AdvocateHub/#features) ### Recognition Okendo is recognized as a top-rated tool in 2 Capterra Shortlist reports No recognitions have been awarded to Influitive ### Deployment & support Okendo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Influitive Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Okendo - By Okendo - Located in Australia - Founded in 2016 Influitive - By Influitive - Located in Canada - Founded in 2010 ## Popular Comparisons [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.86 (241)](https://www.capterra.com/p/176189/Okendo/reviews/) vs [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,207)](https://www.capterra.com/p/169618/Trustpilot/reviews/) $19/month Price $299/month 4.6 Features 4.4 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/169618-176189/Trustpilot-vs-Okendo) [Influitive](https://www.capterra.com/p/136258/AdvocateHub/)[4.70 (247)](https://www.capterra.com/p/136258/AdvocateHub/reviews/) vs [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.86 (264)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) $1499/month Price $79/month 4.5 Features 4.7 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/136258-149363/AdvocateHub-vs-Kangaroo-Rewards) [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.86 (241)](https://www.capterra.com/p/176189/Okendo/reviews/) vs [TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (156)](https://www.capterra.com/p/210085/TrueReview/reviews/) $19/month Price $49/month 4.6 Features 4.9 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/176189-210085/Okendo-vs-TrueReview) [Influitive](https://www.capterra.com/p/136258/AdvocateHub/)[4.70 (247)](https://www.capterra.com/p/136258/AdvocateHub/reviews/) vs [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/) $1499/month Price $69/month 4.5 Features 4.3 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/113540-136258/Bitrix24-vs-AdvocateHub) [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.86 (241)](https://www.capterra.com/p/176189/Okendo/reviews/) vs [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (708)](https://www.capterra.com/p/152997/BirdEye/reviews/) $19/month Price Contact vendor for pricing 4.6 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/152997-176189/BirdEye-vs-Okendo) [Influitive](https://www.capterra.com/p/136258/AdvocateHub/)[4.70 (247)](https://www.capterra.com/p/136258/AdvocateHub/reviews/) vs [Thryv](https://www.capterra.com/p/156926/Thryv/)[4.21 (538)](https://www.capterra.com/p/156926/Thryv/reviews/) $1499/month Price $99/month 4.5 Features 4.1 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/136258-156926/AdvocateHub-vs-Thryv) [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.86 (241)](https://www.capterra.com/p/176189/Okendo/reviews/) vs [Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.53 (377)](https://www.capterra.com/p/144389/Yotpo/reviews/) $19/month Price $199/month 4.6 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/144389-176189/Yotpo-vs-Okendo) [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.86 (241)](https://www.capterra.com/p/176189/Okendo/reviews/) vs [NiceJob](https://www.capterra.com/p/142037/NiceJob/)[4.86 (203)](https://www.capterra.com/p/142037/NiceJob/reviews/) $19/month Price $75/month 4.6 Features 4.8 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/142037-176189/NiceJob-vs-Okendo) [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.86 (241)](https://www.capterra.com/p/176189/Okendo/reviews/) vs [rater8](https://www.capterra.com/p/177794/rater8/)[4.98 (184)](https://www.capterra.com/p/177794/rater8/reviews/) $19/month Price $109/month 4.6 Features 4.9 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/176189-177794/Okendo-vs-rater8) [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.86 (241)](https://www.capterra.com/p/176189/Okendo/reviews/) vs [Swell](https://www.capterra.com/p/172802/Swell/)[4.59 (358)](https://www.capterra.com/p/172802/Swell/reviews/) $19/month Price Contact vendor for pricing 4.6 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/172802-176189/Swell-vs-Okendo) [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.86 (241)](https://www.capterra.com/p/176189/Okendo/reviews/) vs [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) $19/month Price Contact vendor for pricing 4.6 Features 4.7 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/176189-179680/Okendo-vs-Shopper-Approved)