# Compare Influitive vs Okendo 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Okendo and Influitive based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/136258-176189/AdvocateHub-vs-Okendo --- # Okendo vs Influitive Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: OkendoInfluitive2/4 selected [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.9 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) [Influitive](https://www.capterra.com/p/136258/AdvocateHub/)[4.7 (247)](https://www.capterra.com/p/136258/AdvocateHub/reviews/) [## Okendo](https://www.capterra.com/p/176189/Okendo/)[4.9 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting Price $19.00/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [223 reviews](#user-reviews) Positive 218 Neutral 4 Negative 1 [## Influitive](https://www.capterra.com/p/136258/AdvocateHub/)[4.7 (247)](https://www.capterra.com/p/136258/AdvocateHub/reviews/) Starting Price $1499.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.5 Customer Service 4.8 Reviews Sentiment Based on [247 reviews](#user-reviews) Positive 242 Neutral 4 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,104 reviews from review management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit High performer Feature ratings Review Request 4.7 Negative Feedback Management 4.8 Review Monitoring 4.9 Response Management 4.7 Review Notification 4.6 \--%Fit Missing features Not enough reviews Feature ratings Review Request NA Negative Feedback Management 3.9 Review Monitoring \-- Response Management NA Review Notification NA User satisfaction User satisfaction 4.9 User reviews[223](https://www.capterra.com/p/176189/Okendo/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.6 Customer support 4.8 User satisfaction 4.7 User reviews[247](https://www.capterra.com/p/136258/AdvocateHub/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.5 Customer support 4.8 Price starts from Price starts from $19Other, Per Month - Free version - Free trial Price starts from $1499Usage Based, Per Month - Free version - Free trial Best for Best for Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys. Trusted by 17,000+ brands like SKIMS, Rhode, and Oh Polly to drive growth. Best for Influitive's customers include some of the fastest-growing B2B companies, like IBM, Cisco, ADP, and Adobe. Read their testimonials and results on our website! ## User reviews Pros & cons MC Morgan C. eCommerce Manager > "One of our favorite features is the ability to incorporate user-generated content (UGC) through the Okendo Media Grid,..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6549976) CX Caitlin X. Retention Manager > "I found the additional credits very expensive (2x more per credit than our plan)." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7052174) KB Kayla B. Owner > "What's really helpful is the chat button for instant assistance, so if I get stuck, there's always something available to..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7091695) KJ Kyle J. Director of Ecommerce > "In the sales process, we were promised sorting functionality that is not possible." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7033678) KB Kayla B. Owner > "I like that Okendo offers an easy way to create a view of reviews for my bakery website." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7091695) KD Kishan D. Sr. Manager of Customer Experience > "I wish there was a way to block certain customers from leaving reviews that were not appropriate or irrelevant." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6523653) VR Verified Reviewer Sr. Digital Marketing Manager > "For a DTC brand on Shopify, it's one of the cleaner solutions in the space." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7121797) LM Laura M. Project Manager > "Navigating the platform feels clunky, and key tools are hard to access." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6542282) JA Julian A. Founder > "Love the review sliders that help prospective customers gage the fit, quality or anything else you’d like to set (we’re a..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6312530) CH Chris H. Co-Founder > "Quizzes is useful but the building tools are not the most efficient." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6523555) VR Verified Reviewer Sr. Digital Marketing Manager > "Would recommend for teams that want a reliable reviews platform without needing a lot of technical overhead to maintain it." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7121797) CS Cael S. Growth > "Takes too many clicks to add something to a group." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6523311) CS Casey S. Dir of Ecomm > "The service level that the account team provides is also stellar, and I always feel like the people I'm talking to are..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7028217) KD Kishan D. Sr. Manager of Customer Experience > "We have receive repeat offenders leaving marketing reviews for other brands." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6523653) JM Jake M. CEO > "I love the quick support, ease of the user experience and the shopify on site widgets." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7061095) CM Cammie M. Ecommerce Manager > "Review request templates don't look the nicest." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6542498) KB Kayla B. Owner > "I also appreciate that the directions are straightforward and the website has a clean appearance." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7091695) HC Hayley C. Operations Manager > "We trialled the referral option but found this to be ineffective for us." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6168055) VR Verified Reviewer Sr. Digital Marketing Manager > "The support team and account management are genuinely top tier, responsive, proactive, and easy to work with." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7121797) KN Kate N. DIrector > "We have 2 websites so had to pay for 2 subscriptions which was a little expensive, we also wanted to integrate with Klaviyo..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___2416724) CX Caitlin X. Retention Manager > "I have requested help on all matters of things at all times, and have been always met with a friendly and quick response." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7052174) SL Stefanie L. Wholesale Account Executive > "We didn't realize that the starter plan was not available for Shopify Plus users before making our decision so the pricing..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___2413374) CM Cammie M. Ecommerce Manager > "Easy integration with Shopify, it looks really nice on the site, easy to use, prioritizes product review generation and works..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6542498) Andy H. Proprietor > "Also, an annoying issue for me, is when responding to a review, if I click away in Okendo, I lose what I typed, and that's..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___2445593) MC Morgan C. eCommerce Manager > "The ease of collecting customer feedback and seamlessly integrating those reviews into our website has exceeded our..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6549976) CB Claire B. Senior Ecommerce Manager > "Test sends were not the easiest." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___2897831) CS Casey S. Dir of Ecomm > "We are extremely happy with the business model, usability, and service levels that Okendo has provided for REEF over the past..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7028217) RM Rachel M. Owner > "I don’t think I have yet been able to use all its functions and find it hard searching through help pages" [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___2429980) WC Wendi C. Senior Manager of ECommerce and Customer Experience > "The professionalism and knowledge from the team we work with." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7117358) WJ Warren J. CEO > "I dont like the non-email integration - opens another window" [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___2413809) RD Rachel D. Owner > "They are constantly improving, the back end is ridiculously easy to navigate, and customers had a high rate of writing..." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___6545790) SD Shaina D. Founder > "It's a bit expensive compared to other alternatives." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___2413689) HB Helen B. Owner > "It's easy to use as a business owner, and for our customers to leave reviews." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7068083) KK Kris K. E-commerce Sales > "My only con is that I didn’t find this sooner for my store!" [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___2422596) CM Carolina M. Website Manager > "We moved from another tool that was missing several features, and Okendo had everything we needed from day one." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___7046635) WJ Warren J. CEO > "Very Average." [See full review](https://www.capterra.com/p/176189/Okendo/#Capterra___2413809) [View Reviews](https://www.capterra.com/p/176189/Okendo/reviews/) SR Sue R. Senior Manager of Customer Marketing and Advocacy > "Our members enjoy the quick consumable content and earning points towards classroom supplies, books, gift cards, and company..." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___6060204) VR Verified Reviewer Marketing Manager > "We've had third party review integrations not work every time and our integration with Salesforce isn't seamless." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___6081945) SR Sue R. Senior Manager of Customer Marketing and Advocacy > "We've had good connections with our CSMs and generally have a quick response to reported issues. Before we renewed our..." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___6060204) SR Sue R. Senior Manager of Customer Marketing and Advocacy > "As with any new software platform, we've had a few bugs and issues in the last few months." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___6060204) VR Verified Reviewer Senior Associate, Customer Marketing > "We track almost all acts of advocacy via Influitive and it has been one of the best decision." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___6052648) KM Kathryn M. Community Manager > "There are times when some of the features I use everyday stop working." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___4663790) HW Huw W. Post-Sales Marketing Manager > "The platform is designed in such a way that it's almost impossible for advocates to not feel engaged. As we strive to deepen..." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___4645490) ER Ella R. Marketing Coordinator > "The reporting end can get a bit confusing." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___4632989) MC Matt C. Customer Marketing Specialist > "Influitive is an invaluable tool for our company that allows us to communicate and care for our top customers!" [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___4635641) CR Cheryl R. Customer Marketing > "Not the easiest platform to administer." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___4679389) VR Verified Reviewer Senior Associate, Customer Marketing > "I like it how they are constantly elevating the platform, customer support, ease of use and the integrations." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___6052648) KA Kristen A. Sr. Customer Marketing Manager > "It is a little clunky and I receive quite a bit of negative feedback from my customers." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___2525276) HW Huw W. Post-Sales Marketing Manager > "The functionality on offer enables us to drive this engagement through targeted content, giving advocates a near-personal..." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___4645490) KL Kaelie L. Community Engagement & Advocacy Specialsit > "Hard to run reports, a bit clunky" [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___2484926) SR Sue R. Senior Manager of Customer Marketing and Advocacy > "Our community of educators continues to grow each year as does our member engagement." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___6060204) KA Kristen A. Sr. Customer Marketing Manager > "I don't like how the overall discussion area experience." [See full review](https://www.capterra.com/p/136258/AdvocateHub/#Capterra___2525276) [View Reviews](https://www.capterra.com/p/136258/AdvocateHub/reviews/) ## User interface 4.85 (223) [Influitive](https://www.capterra.com/p/136258/AdvocateHub/) 4.70 (247) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important AI Copilot 120 Important Okendo 22/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Campaign Management - Chat/Messaging - Commenting/Notes - Communication Management - CRM - Customer Experience Management - Customizable Branding - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Email Management - Email Reminders - Engagement Tracking - Feedback Management - Generative AI - Monitoring - Multi-Channel Campaigns - Multi-Language - Multi-Location - Negative Feedback Management - Performance Metrics - Purchasing & Receiving - Ratings/Reviews - Real-Time Analytics - Real-Time Data - Real-Time Notifications - Reminders - Reporting & Statistics - Response Management - Review Badge Management - Review Monitoring - Review Notification - Review Request - Sentiment Analysis - SEO Management - SMS Messaging - Social Media Integration - Social Promotion - Social Sharing - Survey/Poll Management - Surveys & Feedback - Template Management - Third-Party Integrations - Visual Analytics [See all features](https://www.capterra.com/p/176189/Okendo/#features) Influitive Top features 37/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Campaign Management - Chat/Messaging - Commenting/Notes - Communication Management - CRM - Customer Experience Management - Customizable Branding - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Email Management - Email Reminders - Engagement Tracking - Feedback Management - Generative AI - Monitoring - Multi-Channel Campaigns - Multi-Language - Multi-Location - Negative Feedback Management - Performance Metrics - Purchasing & Receiving - Ratings/Reviews - Real-Time Analytics - Real-Time Data - Real-Time Notifications - Reminders - Reporting & Statistics - Response Management - Review Badge Management - Review Monitoring - Review Notification - Review Request - Sentiment Analysis - SEO Management - SMS Messaging - Social Media Integration - Social Promotion - Social Sharing - Survey/Poll Management - Surveys & Feedback - Template Management - Third-Party Integrations - Visual Analytics [See all features](https://www.capterra.com/p/136258/AdvocateHub/#features) ### Recognition Okendo is recognized as a top-rated tool in 2 Capterra Shortlist reports No recognitions have been awarded to Influitive ### Deployment & support Okendo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Influitive Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Okendo - By Okendo - Located in Australia - Founded in 2016 Influitive - By Influitive - Located in Canada - Founded in 2010 ## Popular Comparisons [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.85 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) vs [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,204)](https://www.capterra.com/p/169618/Trustpilot/reviews/) $19/month Price $299/month 4.6 Features 4.4 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/169618-176189/Trustpilot-vs-Okendo) [Influitive](https://www.capterra.com/p/136258/AdvocateHub/)[4.70 (247)](https://www.capterra.com/p/136258/AdvocateHub/reviews/) vs [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) $1499/month Price $69/month 4.5 Features 4.3 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/113540-136258/Bitrix24-vs-AdvocateHub) [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.85 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) vs [TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (152)](https://www.capterra.com/p/210085/TrueReview/reviews/) $19/month Price $49/month 4.6 Features 4.9 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/176189-210085/Okendo-vs-TrueReview) [Influitive](https://www.capterra.com/p/136258/AdvocateHub/)[4.70 (247)](https://www.capterra.com/p/136258/AdvocateHub/reviews/) vs [Thryv](https://www.capterra.com/p/156926/Thryv/)[4.19 (515)](https://www.capterra.com/p/156926/Thryv/reviews/) $1499/month Price $244/month 4.5 Features 4.1 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/136258-156926/AdvocateHub-vs-Thryv) [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.85 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) vs [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) $19/month Price Contact vendor for pricing 4.6 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/152997-176189/BirdEye-vs-Okendo) [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.85 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) vs [Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.53 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/) $19/month Price $199/month 4.6 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/144389-176189/Yotpo-vs-Okendo) [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.85 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) vs [NiceJob](https://www.capterra.com/p/142037/NiceJob/)[4.86 (203)](https://www.capterra.com/p/142037/NiceJob/reviews/) $19/month Price $75/month 4.6 Features 4.8 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/142037-176189/NiceJob-vs-Okendo) [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.85 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) vs [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) $19/month Price Contact vendor for pricing 4.6 Features 4.7 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/176189-179680/Okendo-vs-Shopper-Approved) [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.85 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) vs [Swell](https://www.capterra.com/p/172802/Swell/)[4.59 (357)](https://www.capterra.com/p/172802/Swell/reviews/) $19/month Price Contact vendor for pricing 4.6 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/172802-176189/Swell-vs-Okendo) [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.85 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) vs [rater8](https://www.capterra.com/p/177794/rater8/)[4.98 (182)](https://www.capterra.com/p/177794/rater8/reviews/) $19/month Price $109/month 4.6 Features 4.9 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/176189-177794/Okendo-vs-rater8)