# Compare Toast POS vs Owner.com 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Owner.com and Toast POS based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/136301-10002488/Toast-POS-vs-Owner

---

# Owner.com vs Toast POS Features and Cost Comparison

Last updated May 5th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Owner.comToast POS2/4 selected

[Owner.com](https://www.capterra.com/p/10002488/Owner/)[4.6 (99)](https://www.capterra.com/p/10002488/Owner/reviews/)

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.2 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

[## Owner.com](https://www.capterra.com/p/10002488/Owner/)[4.6 (99)](https://www.capterra.com/p/10002488/Owner/reviews/)

Starting Price

$499.00/month

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [99 reviews](#user-reviews)

Positive

89

Neutral

1

Negative

9

[## Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.2 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting Price

$69.00/month

Value-for-Money

3.8

Functionality

4.1

Ease of Use

4.2

Customer Service

3.7

Reviews Sentiment

Based on [551 reviews](#user-reviews)

Positive

438

Neutral

42

Negative

71

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## Summary

* * *

Key features rated by users

Features selected based on 1,679 reviews from online ordering software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Missing features

Feature ratings

Online Ordering

4.8

Payment Processing

NA

Online Payments

4.8

Order Management

4.9

Mobile Access

4.8

78%Fit

Feature ratings

Online Ordering

4.2

Payment Processing

4.3

Online Payments

4.2

Order Management

4.1

Mobile Access

3.9

User satisfaction

User satisfaction

4.6

User reviews[99](https://www.capterra.com/p/10002488/Owner/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.4

Customer support

4.6

User satisfaction

4.2

User reviews[551](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

3.8

Customer support

3.7

Price starts from

Price starts from

$499Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

The platform is for restaurant owners looking to increase their direct online sales, without paying crazy fees.

Best for

Toast is designed exclusively for foodservice. While other POS systems are split up between industries, Toast has always been focused on addressing the specific challenges of foodservice providers.

## User reviews

Pros & cons

OD

Omar D.

owner

> "It combines website, online ordering, marketing (email/text), and CRM in one place, which is easier than juggling multiple tools."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7071191)

SP

Suraj P.

Owner

> "This was repeatedly presented as something unique in marketing, which felt misleading after switching. Since moving from my own..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7085447)

RK

Rich K.

Owner

> "They incentivize you to get them what they need to build out your website, apps and SEOs and the turnaround time is incredible. "

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7055674)

PS

Paul S.

Area Manager

> "We signed up two of our five locations on a trial basis and it was a little frustrating getting the locations not participating to..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7051114)

Jeff C.

Founder

> "The platform itself is strong, and when we did run into post-launch issues, their tech support team was responsive and resolved..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7064155)

SP

Suraj P.

Owner

> "My customers have already downloaded the app and joined the rewards system, making it very difficult to switch back without causing..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7085447)

JS

Jimmy S.

General Manager

> "They help you from the start of setting up the program to building it, all the way through it, till it is set perfect for your..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7061543)

Cindy F.

Founder

> "As a result, many dine-in customers came in expecting free items, creating operational disruptions and financial loss."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7125874)

Conor D.

MANAGING PARTNER

> "I was impressed by how quickly the website was able to get up and running, and I really like that I can now make edits directly on..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7080469)

Cindy F.

Founder

> "On multiple occasions, online orders placed by customers were not transmitted to our POS system (Toast)."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7125874)

SH

Scott H.

Director of Operation

> "Overall, Owner.com is a powerful tool that levels the playing field for independent restaurants, giving us the technology and..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7015111)

SP

Suraj P.

Owner

> "I was told it would take about three months to see improvement, which I understand, but that also means potentially losing $18,000..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7085447)

RS

Radha S.

Legal Assistant

> "That said, Owner.com delivers exactly what it promises—an intuitive, purpose‑built solution that supports growth, profitability,..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7139289)

LM

Leonard M.

Manager

> "I am only able to send out 2 text messages a month, which is extremely low."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7084105)

Jeff C.

Founder

> "The onboarding and sales process were well handled, and while we experienced a few challenges immediately after launch, the support..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7064155)

TG

Tyrone G.

Owner

> "Both of these yoy can fix yourself for free and get no results."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7136032)

LD

Les D.

Partner

> "The integration of our menu and items with our website has had been a positive change for us and inceased our visibility on seach..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7014270)

TG

Tyrone G.

Owner

> "SEO does nothing, improving google listing does nothing."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7136032)

SH

Sami H.

Chief Strategy and Operations Officer

> "As alluded to in a prior response, the biggest value add of owner.com is our ability to reclaim lost revenue opportunity by way of..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6812279)

TG

Tyrone G.

Owner

> "Had a bump in sales for 3 months then it tanked."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7136032)

AS

Andy S.

owner

> "It’s helped us streamline online orders, stay connected with our customers, and maintain more control over our brand."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6813942)

Cindy F.

Founder

> "First, communication has been extremely disorganized."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7125874)

MT

Mike T.

CTO

> "We started using Owner.com to take back control of our online ordering, and it honestly changed the game for us."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7040819)

SH

Saz H.

Manager

> "Any problem you have they will open the ticket then say that they will get back within 24 hours and their 24 hours will never come."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6686117)

Cindy F.

Founder

> "We selected this vendor initially because their ordering website interface was visually appealing and seemed well-designed."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7125874)

ML

Mark L.

CEO FOUNDER

> "Honestly, there wasn’t much of a challenge at all."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7062916)

SH

Scott H.

Director of Operation

> "Owner.com offers a comprehensive solution that enables small businesses like ours to thrive in the digital landscape."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7015111)

AG

Andrea G.

Owner

> "Poor quality service provide printed publicity material out of focus really bad customer service"

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6683318)

RS

Renu S.

Manager

> "the intail setup was quick and we were up and running in a week from the time we signed up .thankyou to \[sensitive content hidden\]..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7071234)

TG

Tyrone G.

Owner

> "It was zero growth."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7136032)

LeRae K.

CEO

> "They are making sure our new website is optimized to meet our growth goals."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7059501)

MO

Maher O.

General Manager

> "The least thing I like about Owner.com is the fact they still don't have a page that gives the ability to add a "Frequently Asked..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6234077)

LD

Les D.

Partner

> "We have seen an increase in sales from the first day and they responsive in helping us improve the website to increase search..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7014270)

FH

Felicia H.

Owner

> "I've not gotten support when I've asked for it. And they don't give you enough time for training"

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6697248)

Demetrios V.

Owner

> "The amount of time I spent with our onboarding agent tweaking our site and app was amazing."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7117403)

JB

Jim B.

Owner manager

> "Zero communication."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6838313)

SS

Stephanie S.

Owner-Manager

> "Our initial setup and conversations were very thorough. And after we went live, the chat/customer service was super helpful"

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7071670)

BH

Brian H.

General Manager

> "So if you had customers sign up with just an email, you can not reach them until they order again. Unless, of course, you continue..."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6129183)

SA

Santiago A.

owner

> "the web page is very user friendly and allows you to make changes easily."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7079708)

AS

Asia S.

Operator

> "Currently owner.com can send information but isn't receiving information from our POS in terms of menus."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6239649)

PS

Paul S.

Area Manager

> "Now we have apps on the Apple Store and Google Play store."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7051114)

TN

Thiago N.

Owner

> "I don't recommend anybody to use them, cause the experience overall isn't good."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7015301)

AM

Andy M.

Senior Account Executive

> "Owner.com is very helpful for online orders and marketing, but a few features still need improvement."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6851489)

CH

Chad H.

Owner

> "Not at all worth the spend."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6823021)

Jeff C.

Founder

> "We view it as a solid platform with continued long-term potential."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7064155)

MT

Moulino T.

Operational Manager

> "Secondly, I dislike the fact that we’re not able to integrate our Blogic Pos system with owners."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___5058507)

RS

Radha S.

Legal Assistant

> "What I liked most about Owner.com was how focused and user‑friendly it is for restaurant owners."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7139289)

AG

Andrea G.

Owner

> "Horrible experience awful customer service after receive the payment lack of communication!"

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6683318)

Jeff C.

Founder

> "What stood out most was the onboarding and sales experience — both were smooth, clear, and set expectations well."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7064155)

Christina C.

Owner

> "I did experience some VERY challenging issues with my menu integration; so much so that at one point, I was ready to cancel. "

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___5035740)

JB

Jim B.

Owner manager

> "Compared to the 30% whack you take from Uber or Doordash, the monthly fee ends up being a better deal."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6838313)

JP

Jay P.

Managing Partner

> "Some features are lacking.. "

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6224087)

SS

Stephanie S.

Owner-Manager

> "The initial setup was super easy and we have hope to grow our busy business successfully with them."

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___7071670)

PR

Paul R.

Owner

> "See above, this question is redundant:"

[See full review](https://www.capterra.com/p/10002488/Owner/#Capterra___6215888)

[View Reviews](https://www.capterra.com/p/10002488/Owner/reviews/)

BD

Barrett D.

Night Auditor

> "We also use the mobile options for bartenders so they can input the order in real-time while taking the order. Plus, the..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917)

CC

Chris C.

Payroll Manager

> "The biggest con is that you are not able to export order details into excel to use pivot tables and other excel functions."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7052695)

CH

Carmen H.

Marketing Executive

> "Toast POS not only solve our issues with table turn and bottlenecks, it also gives solution for back-office management automating..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6776199)

JR

Jessica R.

Owner

> "The cost was not worth what you get from the software and was much higher than its competitors. While start up cost was..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6837418)

PD

Patricia D.

Loan servicing representative

> "As a customer, the toast app has saved me so much time and I can pay my bill right away so my waiter doesn’t have to stop what..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7104113)

YK

Yaar K.

Co Owner

> "Worse working experience with this company I will advise all small businesses not to switch to toast I switched to toast a month..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6743871)

Sara B.

HR Manager

> "The reporting features, tip management, and online ordering are just a few of my favorite things about Toast."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6871139)

VR

Verified Reviewer

Admin

> "My first question is why is Toast taking $100 for a gift card when the business is closed?"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7081677)

Allie H.

Founder

> "Toast is best in class not only because of it's commitment to innovation but also the quality of customer service."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7086723)

VR

Verified Reviewer

Manager

> "This is a major drag as any incorrectly OOS item really slows down checkout."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7136371)

MM

Marcelo M.

CEO

> "The system is intuitive, stable, and continues to evolve with features that truly support daily restaurant management"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6865128)

PD

Patricia D.

Loan servicing representative

> "Sometimes one side don’t speak to the other side which causes issues."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7104113)

Elizabeth L.

WAITRESS

> "I am a waitress, and whenever I apply for a new waitressing gig, I am always very please if they use Toast."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7086029)

BD

Barrett D.

Night Auditor

> "The only aspect I don't enjoy is the connectivity issues with external programs."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917)

Sara B.

HR Manager

> "Ease of use for front of house team members, and guests and the many different features that Toast POS has that can be specified..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6871139)

RF

Robert F.

Sales Representative

> "Sometimes it freezes when the connection is weak, and new staff needs some time to get used to the interface."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6805218)

AF

Adashia F.

Owner

> "I use it every time I order from my favorite food spot."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7089125)

JT

Jeff T.

Operations Support Leader

> "Some service outages (credit card processing) and difficult programming on the back end."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6647510)

LD

Lindsey D.

Manager

> "I’ve made new menus, created LTO offers, and helped cater the online platform to our restaurants needs."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6692949)

TM

Terry M.

Manager

> "Getting in touch with a sales rep is difficult."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7116514)

JR

Jessica R.

Owner

> "The time we had it we were able to pick up basics quickly and I like the reporting options it had."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6837418)

JR

Jen R.

Owner

> "I was on the phone for 34 minutes and not one person could figure out how to reinstate my account. But you better know they still..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6494775)

KJ

Katherine J.

Director of Marketing

> "We have multiple stations as well as handles for all of our staff to use to help the speed of service."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6806569)

BK

Bryan K.

Owner

> "I explained our set up in detail before I purchased any equipment from Toast, and was assure that they had a hardware solution for..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___4838514)

FS

Falak S.

Network Administrator

> "There are so many POS devices in a Restaurant and Toast has one device that can take order, Create and Take Payments all in one..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5028122)

CT

Carl T.

General manager

> "Appalling customer service following delivery of hardware."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563)

JK

Joy K.

Waitress and Bartender

> "Having a simple yet quick system is imperative to making sure a restaurant runs smoothly - and Toast allows just that."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6778080)

BD

Barrett D.

Night Auditor

> "It doesn't happen all the time but when it does, it creates issues."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917)

JT

Jeff T.

Operations Support Leader

> "Easily accessible information and editing from smart phone, computer and other hardware."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6647510)

SK

Sarah K.

Food and Beverage Manager

> "The system upgrades and there is no warning, which can be difficult to navigate at first."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6319871)

BD

Brian D.

Treasurer

> "We really like the integration to QBO using a third party tool."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984)

MF

MIke F.

Owner

> "for the last two weeks we have used Toast the 3rd parties are still not set up correctly, there is ZERO RESPONSE FROM UPPER..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4874063)

LD

Lindsey D.

Manager

> "It’s so easy to add and publish new items on the go from the handheld devices or POS Stations."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6692949)

CT

Carl T.

General manager

> "Support is absolutely awful, literally non-existent."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563)

ED

Eddie D.

General Manager

> "Transactions are transparent and efficient."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6849512)

Don Reno I.

Marketing Director

> "We tried integrating doordash into toast and when we visited the shop on Toast it was locked and we were unable to add the..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6206035)

LA

Lauren A.

Administrator

> "Troubleshooting is easy."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7141438)

CM

Christopher M.

CEO

> "There were some minor issues and some servers or bartenders did not like it."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6629980)

CT

Carl T.

General manager

> "The system itself is pretty good, as is the hardware."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563)

AM

Andrew M.

Owner

> "I was mislead by their sales team, it never felt right but i was sold on the 3rd party integration, once i found out they don't..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4955894)

RF

Robert F.

Sales Representative

> "Toast POS makes our service faster and more structured."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6805218)

RB

ROB B.

Owner

> "SOme of the features like event management or online ordering are too pricey for a small store."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6087272)

CM

Christopher M.

CEO

> "Having multiple screens was great and the convenience of the handhelds was great!"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6629980)

JV

Jody V.

Co-owner

> "This adds complaints from customers (justified), cuts into tips, and is a poor business practice that we can't opt out of. "

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4883963)

ED

Eddie D.

General Manager

> "How user friendly it is for both team members and guests."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6849512)

JB

Jordan B.

Chef Manager

> "The product's stability is inconsistent."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6594618)

MC

Matt C.

Managing Partner

> "Being able to adjust prices and buttons on the fly is helpful, as well as color coding them."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6228109)

CM

Chris M.

Owner

> "Just "lost" 5,000 loyalty emails---ooops, sorry? "

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6737170)

Adam G.

General Manager

> "I would recommend that if you make the change to Toast, have a personal resource that is good with technology so you can avoid..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

MB

Mark B.

CEO

> "Customer service, Toast adding billable products and never taking them off because you cannot get a hold of customer service."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6132122)

BP

Bianca P.

Manager

> "Easy to use software with a lot of good features."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7015871)

SR

STEVEN R.

owner

> "there is email support, articles to read and don't forget the videos, but that doesn't work when you are in a real time situation."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6002393)

CT

Carl T.

General manager

> "Hardware is of good quality and works ok."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563)

JS

Julia S.

Director of Training

> "Customer support is lacking."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6560046)

MM

Marcelo M.

CEO

> "I really like the system and consistently recommend it to all my clients."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6865128)

CL

Charles L.

Admin

> "Toast offers many useful integration except One major NO NO Add-on is Toast Payroll - it's a disaster. "

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5041194)

EW

ELIZABETH W.

company cordinator

> "IT IS EASY TO ADD AND EDIT ITEMS."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6851191)

Adam G.

General Manager

> "The ability to speak with someone with the knowledge to help you with your issue promptly is practically non-existent."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

MT

Michael T.

Chief Creative Officer

> "I have personally, been a Toast user for over 10 years and have seen the progression and realized what a great centralized system..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4433928)

LD

Lucas D.

Server

> "Sometimes to synch the mobile with the brain would take sometime and that was a bit annoying"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5049662)

TS

Todd S.

Owner

> "Handheld and xtra chef are good products"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6555856)

JW

Joshua W.

President

> "With costs of integrations and addons feels like we are getting nickled and dimed."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6004672)

Adam G.

General Manager

> "The product is solid. If you are looking for a highly customizable system, Toast is perfect for you."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

MW

Meghan W.

Manager

> "My employees feel like they have to push too make buttons to get to the check."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6278360)

SS

Skyler S.

Manager

> "Toast is designed in a way that you can learn how to use all the features within minutes."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6017650)

JV

Jody V.

Co-owner

> "They are charging OUR customers .99 per order for "online processing"."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4883963)

Adam G.

General Manager

> "As far as POS systems go, Toast is very user-friendly and highly customizable to your restaurant, bar, or venue."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

Adam G.

General Manager

> "The customer service reps have minimal knowledge and are running off a script with no actual knowledge of the product."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

NL

Nick L.

Owner

> "From point of sale, to payment processing, to administrative setup up, to analytics and reporting, this is legitimately the most..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4348653)

MB

Myrhissa B.

Chef

> "We would be in middle of service and a handheld with just glitch and not work."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6099255)

JS

Joan S.

Management Advisor

> "It initially fulfilled our need to have orders print out directly in kitchen and for system to integrate with delivery services..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___3996922)

BD

Brian D.

Treasurer

> "I would not recommend TOAST for a non-profit."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984)

SK

Steve K.

Owner

> "The payroll integration is the feature that really sold us on the software, saving us a ton of money over paying an accountant to..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4314360)

VR

Verified Reviewer

IT Operations Technician

> "They dont offer account reps or any such services even with the initial roll out."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4848364)

KB

Katie B.

Operations Director

> "Toast software works pretty well, and has a lot of integration partners which is nice for a growing small business who is looking..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___4385510)

LC

Leo C.

Operating Partner

> "Wound up being many thousands of dollars spent only to be on the cusp of needing to replace them all."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4854642)

CM

Cathy M.

Manager

> "We've lowered the monthly costs to fit our needs and now it is more affordable."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5055070)

TS

Todd S.

Owner

> "Not good, not a good experience with post purchase."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6555856)

Scotty M.

General Manager

> "Very easy to use, awesome user interface, very helpful customer support."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6393380)

BD

Brian D.

Treasurer

> "TOAST support it very poor."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984)

[View Reviews](https://www.capterra.com/p/136301/Toast-POS/reviews/)

## User interface

4.61 (99)

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

4.15 (551)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Owner.com

24/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Contact Database
-   Customer Accounts
-   Customizable Branding
-   Delivery Estimate
-   Delivery Management
-   Email Marketing
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Loyalty Program
-   Menu Builder
-   Mobile Access
-   Mobile Booking
-   Mobile Payments
-   Multi-Channel Marketing
-   Multi-Language
-   Multi-Location
-   Online Ordering
-   Online Payments
-   Online Reservations
-   Order Management
-   Order Scheduling
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS) Integration
-   Promotions Management
-   QR Codes
-   Real-Time Analytics
-   Receipt Management
-   Reporting & Statistics
-   Restaurant POS
-   Reviews Management
-   SMS Messaging
-   Third-Party Integrations
-   Website Personalization

[See all features](https://www.capterra.com/p/10002488/Owner/#features)

Toast POS

Top features

31/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Contact Database
-   Customer Accounts
-   Customizable Branding
-   Delivery Estimate
-   Delivery Management
-   Email Marketing
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Loyalty Program
-   Menu Builder
-   Mobile Access
-   Mobile Booking
-   Mobile Payments
-   Multi-Channel Marketing
-   Multi-Language
-   Multi-Location
-   Online Ordering
-   Online Payments
-   Online Reservations
-   Order Management
-   Order Scheduling
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS) Integration
-   Promotions Management
-   QR Codes
-   Real-Time Analytics
-   Receipt Management
-   Reporting & Statistics
-   Restaurant POS
-   Reviews Management
-   SMS Messaging
-   Third-Party Integrations
-   Website Personalization

[See all features](https://www.capterra.com/p/136301/Toast-POS/#features)

### Recognition

Owner.com is recognized as a top-rated tool in 1 Capterra Shortlist reports

Toast POS is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Owner.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Toast POS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Owner.com

-   By Owner
-   Located in United States
-   Founded in

Toast POS

-   By Toast
-   Located in United States
-   Founded in 2011

## Popular Comparisons

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