# Compare Toast POS vs TouchBistro 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Toast POS and TouchBistro based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/136301-140677/Toast-POS-vs-TouchBistro --- # Toast POS vs TouchBistro Features and Cost Comparison Last updated April 30th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Toast POSTouchBistro2/4 selected [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.2 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.8 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) [## Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.2 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price $69.00/month Value-for-Money 3.8 Functionality 4.1 Ease of Use 4.2 Customer Service 3.7 Reviews Sentiment Based on [551 reviews](#user-reviews) Positive 438 Neutral 42 Negative 71 [## TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.8 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) Starting Price $69.00/month Value-for-Money 3.4 Functionality 3.7 Ease of Use 4 Customer Service 3.4 Reviews Sentiment Based on [412 reviews](#user-reviews) Positive 298 Neutral 31 Negative 83 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,074 reviews from restaurant pos software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit High performer Feature ratings For Restaurants 4.3 Payment Processing 4.3 Order Entry 4.5 Electronic Payments 4.2 Sales Reports 4.3 64%Fit Feature ratings For Restaurants 2.7 Payment Processing 2.4 Order Entry 3.5 Electronic Payments 2.6 Sales Reports 3.1 User satisfaction User satisfaction 4.2 User reviews[551](https://www.capterra.com/p/136301/Toast-POS/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 3.8 Customer support 3.7 User satisfaction 3.8 User reviews[412](https://www.capterra.com/p/140677/TouchBistro/reviews/) Ease of use 4.0 Functionality 3.7 Value for money 3.4 Customer support 3.4 Price starts from Price starts from $69Flat Rate, Per Month - Free version - Free trial Price starts from $69Flat Rate, Per Month - Free version - Free trial Best for Best for Toast is designed exclusively for foodservice. While other POS systems are split up between industries, Toast has always been focused on addressing the specific challenges of foodservice providers. Best for TouchBistro's all-in-one, cloud-based POS is perfect for any Full Service or Quick Service restaurant looking to lower costs, increase efficiency and enhance their customer experience. ## User reviews Pros & cons BD Barrett D. Night Auditor > "We also use the mobile options for bartenders so they can input the order in real-time while taking the order. Plus, the..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917) CC Chris C. Payroll Manager > "The biggest con is that you are not able to export order details into excel to use pivot tables and other excel functions." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7052695) CH Carmen H. Marketing Executive > "Toast POS not only solve our issues with table turn and bottlenecks, it also gives solution for back-office management automating..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6776199) JR Jessica R. Owner > "The cost was not worth what you get from the software and was much higher than its competitors. While start up cost was..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6837418) PD Patricia D. Loan servicing representative > "As a customer, the toast app has saved me so much time and I can pay my bill right away so my waiter doesn’t have to stop what..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7104113) YK Yaar K. Co Owner > "Worse working experience with this company I will advise all small businesses not to switch to toast I switched to toast a month..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6743871) Sara B. HR Manager > "The reporting features, tip management, and online ordering are just a few of my favorite things about Toast." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6871139) VR Verified Reviewer Admin > "My first question is why is Toast taking $100 for a gift card when the business is closed?" [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7081677) Allie H. Founder > "Toast is best in class not only because of it's commitment to innovation but also the quality of customer service." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7086723) VR Verified Reviewer Manager > "This is a major drag as any incorrectly OOS item really slows down checkout." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7136371) MM Marcelo M. CEO > "The system is intuitive, stable, and continues to evolve with features that truly support daily restaurant management" [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6865128) PD Patricia D. Loan servicing representative > "Sometimes one side don’t speak to the other side which causes issues." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7104113) Elizabeth L. WAITRESS > "I am a waitress, and whenever I apply for a new waitressing gig, I am always very please if they use Toast." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7086029) BD Barrett D. Night Auditor > "The only aspect I don't enjoy is the connectivity issues with external programs." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917) Sara B. HR Manager > "Ease of use for front of house team members, and guests and the many different features that Toast POS has that can be specified..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6871139) RF Robert F. Sales Representative > "Sometimes it freezes when the connection is weak, and new staff needs some time to get used to the interface." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6805218) AF Adashia F. Owner > "I use it every time I order from my favorite food spot." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7089125) JT Jeff T. Operations Support Leader > "Some service outages (credit card processing) and difficult programming on the back end." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6647510) LD Lindsey D. Manager > "I’ve made new menus, created LTO offers, and helped cater the online platform to our restaurants needs." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6692949) TM Terry M. Manager > "Getting in touch with a sales rep is difficult." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7116514) JR Jessica R. Owner > "The time we had it we were able to pick up basics quickly and I like the reporting options it had." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6837418) JR Jen R. Owner > "I was on the phone for 34 minutes and not one person could figure out how to reinstate my account. But you better know they still..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6494775) KJ Katherine J. Director of Marketing > "We have multiple stations as well as handles for all of our staff to use to help the speed of service." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6806569) BK Bryan K. Owner > "I explained our set up in detail before I purchased any equipment from Toast, and was assure that they had a hardware solution for..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___4838514) FS Falak S. Network Administrator > "There are so many POS devices in a Restaurant and Toast has one device that can take order, Create and Take Payments all in one..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5028122) CT Carl T. General manager > "Appalling customer service following delivery of hardware." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563) JK Joy K. Waitress and Bartender > "Having a simple yet quick system is imperative to making sure a restaurant runs smoothly - and Toast allows just that." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6778080) BD Barrett D. Night Auditor > "It doesn't happen all the time but when it does, it creates issues." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917) JT Jeff T. Operations Support Leader > "Easily accessible information and editing from smart phone, computer and other hardware." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6647510) SK Sarah K. Food and Beverage Manager > "The system upgrades and there is no warning, which can be difficult to navigate at first." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6319871) BD Brian D. Treasurer > "We really like the integration to QBO using a third party tool." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984) MF MIke F. Owner > "for the last two weeks we have used Toast the 3rd parties are still not set up correctly, there is ZERO RESPONSE FROM UPPER..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4874063) LD Lindsey D. Manager > "It’s so easy to add and publish new items on the go from the handheld devices or POS Stations." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6692949) CT Carl T. General manager > "Support is absolutely awful, literally non-existent." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563) ED Eddie D. General Manager > "Transactions are transparent and efficient." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6849512) Don Reno I. Marketing Director > "We tried integrating doordash into toast and when we visited the shop on Toast it was locked and we were unable to add the..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6206035) LA Lauren A. Administrator > "Troubleshooting is easy." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7141438) CM Christopher M. CEO > "There were some minor issues and some servers or bartenders did not like it." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6629980) CT Carl T. General manager > "The system itself is pretty good, as is the hardware." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563) AM Andrew M. Owner > "I was mislead by their sales team, it never felt right but i was sold on the 3rd party integration, once i found out they don't..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4955894) RF Robert F. Sales Representative > "Toast POS makes our service faster and more structured." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6805218) RB ROB B. Owner > "SOme of the features like event management or online ordering are too pricey for a small store." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6087272) CM Christopher M. CEO > "Having multiple screens was great and the convenience of the handhelds was great!" [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6629980) JV Jody V. Co-owner > "This adds complaints from customers (justified), cuts into tips, and is a poor business practice that we can't opt out of. " [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4883963) ED Eddie D. General Manager > "How user friendly it is for both team members and guests." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6849512) JB Jordan B. Chef Manager > "The product's stability is inconsistent." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6594618) MC Matt C. Managing Partner > "Being able to adjust prices and buttons on the fly is helpful, as well as color coding them." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6228109) CM Chris M. Owner > "Just "lost" 5,000 loyalty emails---ooops, sorry? " [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6737170) Adam G. General Manager > "I would recommend that if you make the change to Toast, have a personal resource that is good with technology so you can avoid..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450) MB Mark B. CEO > "Customer service, Toast adding billable products and never taking them off because you cannot get a hold of customer service." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6132122) BP Bianca P. Manager > "Easy to use software with a lot of good features." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7015871) SR STEVEN R. owner > "there is email support, articles to read and don't forget the videos, but that doesn't work when you are in a real time situation." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6002393) CT Carl T. General manager > "Hardware is of good quality and works ok." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563) JS Julia S. Director of Training > "Customer support is lacking." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6560046) MM Marcelo M. CEO > "I really like the system and consistently recommend it to all my clients." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6865128) CL Charles L. Admin > "Toast offers many useful integration except One major NO NO Add-on is Toast Payroll - it's a disaster. " [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5041194) EW ELIZABETH W. company cordinator > "IT IS EASY TO ADD AND EDIT ITEMS." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6851191) Adam G. General Manager > "The ability to speak with someone with the knowledge to help you with your issue promptly is practically non-existent." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450) MT Michael T. Chief Creative Officer > "I have personally, been a Toast user for over 10 years and have seen the progression and realized what a great centralized system..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4433928) LD Lucas D. Server > "Sometimes to synch the mobile with the brain would take sometime and that was a bit annoying" [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5049662) TS Todd S. Owner > "Handheld and xtra chef are good products" [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6555856) JW Joshua W. President > "With costs of integrations and addons feels like we are getting nickled and dimed." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6004672) Adam G. General Manager > "The product is solid. If you are looking for a highly customizable system, Toast is perfect for you." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450) MW Meghan W. Manager > "My employees feel like they have to push too make buttons to get to the check." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6278360) SS Skyler S. Manager > "Toast is designed in a way that you can learn how to use all the features within minutes." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6017650) JV Jody V. Co-owner > "They are charging OUR customers .99 per order for "online processing"." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4883963) Adam G. General Manager > "As far as POS systems go, Toast is very user-friendly and highly customizable to your restaurant, bar, or venue." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450) Adam G. General Manager > "The customer service reps have minimal knowledge and are running off a script with no actual knowledge of the product." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450) NL Nick L. Owner > "From point of sale, to payment processing, to administrative setup up, to analytics and reporting, this is legitimately the most..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4348653) MB Myrhissa B. Chef > "We would be in middle of service and a handheld with just glitch and not work." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6099255) JS Joan S. Management Advisor > "It initially fulfilled our need to have orders print out directly in kitchen and for system to integrate with delivery services..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___3996922) BD Brian D. Treasurer > "I would not recommend TOAST for a non-profit." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984) SK Steve K. Owner > "The payroll integration is the feature that really sold us on the software, saving us a ton of money over paying an accountant to..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4314360) VR Verified Reviewer IT Operations Technician > "They dont offer account reps or any such services even with the initial roll out." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4848364) KB Katie B. Operations Director > "Toast software works pretty well, and has a lot of integration partners which is nice for a growing small business who is looking..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___4385510) LC Leo C. Operating Partner > "Wound up being many thousands of dollars spent only to be on the cusp of needing to replace them all." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4854642) CM Cathy M. Manager > "We've lowered the monthly costs to fit our needs and now it is more affordable." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5055070) TS Todd S. Owner > "Not good, not a good experience with post purchase." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6555856) Scotty M. General Manager > "Very easy to use, awesome user interface, very helpful customer support." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6393380) BD Brian D. Treasurer > "TOAST support it very poor." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984) [View Reviews](https://www.capterra.com/p/136301/Toast-POS/reviews/) MW Mike W. Owner > "It was a very good system while in use, the ease of adding chairs to tables, and the simplicity of swiping left..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7088951) Desiree B. owner operator > "The only drawback is things cost extra for add ons to enhance the system, for example I'd love to sell gift..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077777) Desiree B. owner operator > "I think this system fits my needs and I love how accesible the staff is for questions and recommendations." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077777) AH Aidee H. owner > "Absolutely redundant steps such as FAAs required to clock in and clock out like an hourly employee or having to..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7026709) GL Gary L. Operations Manager > "The best thing is that in one more year I will never have to deal with this company again and I will be with..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7051101) MW Mike W. Owner > "Called again, found out that I’m still 3rd in line to have an agent assigned, which means even though I “closed..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7088951) AH Aidee H. owner > "They are able to see your ipad which is helpful." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7026709) IK Inna K. Owner > "This company has consistently failed to provide reliable service—experiencing outages nearly every day or every..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7049177) Desiree B. owner operator > "I call frequently and find the staff always helpful, kind and knowledeable." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077777) JM Jo M. Owner > "We lost $18k because TouchBistro set up our system incorrectly and then their service department repeatedly..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077740) Desiree B. owner operator > "I highly recommend to restaurant owners or anyone who needs a pos system!!" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077777) AH Aidee H. owner > "We were unable to take credit cards which is 80% of our sales and it is the main reason we are moving away." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7026709) CS Christopher S. Director > "online access from remote allows me to stay on top of my business when not in town" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4836658) AP Alan P. Server > "It probably cost more money to use due to it’s inefficiency." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077727) JI Jackie I. Venue and Events Manager > "Also great integration abilities!" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6800980) DC Daniel C. Operator > "I am currently waiting on my Credit Card company fraud department to hopefully resolve it, or I will have to..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6318565) CC Chip C. Manager > "We are a 1 day a week seated restaurant and it is a great tool to control this. " [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4801263) CB Crystal B. Support > "We can't open due to structural issues now and in trying to cancel - when we never received any of the hardware..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6695399) DK Dolly K. owner operator > "I have been using touch bistro since we open on 2015 and still using it. " [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4837653) CC Cindy C. owner > "Calls not returned; advised to use email but no response to those either." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6820554) AK April K. Manager > "Touch bistro has been a vital part of my business." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4982442) CM Carlene M. General Manager > "The V400m freezes, does not connect to the iPad, cancels payment, takes double payments, and a whole myriad of..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4882805) CO Christi O. General Manager > "Very happy with everything except the card readers." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4975201) MV Mckayla V. Owner > "There’s a reason their website doesn’t have review on google and they make you sign a CONTRACT first" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6772558) EU Ekin U. Restaurant Manager > "It is super easy to fill your menu in and start using." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4889333) SV Stephen V. Owner > "Sales team lies about the abilities of the software to get you to sign a contract." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6632823) YD Yolanda D. Owner > "Fairly user friendly, price is ok, and the cloud is nice to have" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4976351) GL Gary L. Operations Manager > "The tech support is a joke. " [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7051101) DK Dolly K. owner operator > "The POS is easy to navigate and easy to use." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4837653) SV Stephen V. Owner > "They will do anything to keep you locked in even if you didn’t use the service or service up." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6632823) DR Diana R. General Manager > "Easy to setup, easy to navigate." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4982423) CC Cindy C. owner > "Inadequate training through Zoom." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6820554) DR Diana R. Owner/Instructor > "Easy to navigate and train on." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4851042) DC Daniel C. Operator > "Tried the system for a bit, quite underwhelming, decided to go back to our former POS, asked to cancel." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6318565) WO William O. Owner > "It is small the screens are compact and it looks good." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3816756) DC Daniel C. Operator > "Was told that someone would be in touch with me, and then they have ignored all attempts to communicate, and..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6318565) MT Magan T. Manager > "Ease of use, wireless capabilities, most of the customer service reps are knowledgeable and friendly." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3563786) CM Carlene M. General Manager > "What was promised as functionality/support by the sales team turned out to be patently false. Since the second..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4882805) Stephane D. operations director > "The support team was on top of installation and on-boarding." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4577381) SV Stephen V. Owner > "No sit down restaurant would want to do this and it’s not how it was described to us." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6632823) JW Jason W. Entrepreneur > "What I love about touch bistro is that it has a feature where your customers can upgrade their own meals from..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___2820094) AR Anu R. Owner > "I was contracted with them for one year and when I called to cancel, they told me that the canceled is..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6050366) RS Robert S. Owner > "The loyalty options seem great. " [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4747404) SV Stephen V. Owner > "We were mislead by 2 key things during the sales process." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6632823) AE Allen E. owner > "The movement to everything being cloud-based sounds great, but makes daily server reporting tedious and time..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3231523) AL Andrew L. Owner > "I’ve been directed to multiple people who say they will refund my money and stop the charges only for that..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4968050) CA Cory A. Marketing Manager > "The program was very easy to set up and get established in our restaurant." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4775594) EN Emily N. Director of Operations > "One of the biggest challenges we've found with TouchBistro is the technology issues whenever updates are needed." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4982635) CN Catlin N. Ecommerce manager > "Touchbistro is super user friendly and was not difficult to become comfortable with." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4366071) Kimberley S. Owner > "They have kept billing my account after cancellation and I have to put a block on my credit card." [See full review](https://www.capterra.com/p/140677/TouchBistro/#GetApp___6176212) BS Bipul S. Manager > "Using iPad to take orders is the only good thing, very fast compared to other POS providers." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3400696) SR Scott R. GM > "Absolutely the WORST customer service department in the history of business." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6486031) TC Tammy C. Owner > "User friendly, great tech support, does a lot." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4325547) BB Brenda B. VP > "Inventory adjustments have no value associated with them, which makes it little better than a chalkboard for..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3764262) JM Joel M. Owner > "This is a very user friendly program." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3702592) AA Albert A. Owner > "They want to signed you when you signed with them do not answer the phone and the ignore you and your business..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4231431) BT Becky T. Owner > "This POS has made my life so much easier." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3699204) JB Jason B. General Manager > "Customer support is time consuming, does not follow up, and frequently does not resolve in any way. " [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4923949) VD Vanessa D. General Manager > "The features available are great and the POS is easy to use" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4473346) JI Jackie I. Venue and Events Manager > "Great product but the cost is a downfall." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6800980) GN Greger N. Owner > "It would be an easy setup, been noting but." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4354508) CM Carlene M. General Manager > "The training materials provided are cursory at best, and support is minimal." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4882805) Stephane D. operations director > "user friendly." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4577381) VR Verified Reviewer President > "STILL haven't received any equipment (that was supposed to be here 2 weeks ago).... but yet they're already..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#GetApp___4970443) JM Joel M. Owner > "Easy to work with and train new employees on." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3702592) MG Mark G. CEO > "Subsequent text n email were ignored by these 2 professionals, basically ghosted me." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___5074884) SC Stephanie C. Owner > "I wish any part of it was reliable because the ease of use and customization of so many things is great." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3375436) SR Stephen R. Owner > "Same thing, tech support couldn't figure it out so issued a refund (still waiting for months later)" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6186353) BS Bipul S. Manager > "I was so impressed by this product that I started using it at my current restaurant too." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3400696) AL Andrew L. Owner > "TB has been charging me $15/month for over two years for a service I haven’t ever used." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4968050) AH Ashley H. Owner > "The ease of my staff being able to use it on a daily basis to change or revise orders is much simplier than..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___2648330) SR Stephen R. Owner > "Gift cards never worked." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6186353) AG Antionette G. CEO > "The upgrade in the equipment seemed fair ." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3027839) GN Greger N. Owner > "It only has one "admin" code so two people can not work on programming, setting up or doing anything at the..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4354508) SC Stephanie C. Owner > "The only area I am happy with is the reporting." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3375436) Kimberley S. Owner > "To try and reach someone from tech support was difficult to say the least." [See full review](https://www.capterra.com/p/140677/TouchBistro/#GetApp___6176212) MR Michelle R. Owner > "It's really fun when a pos- pos update makes your visa service go out for an entire day." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___2767690) AR Anu R. Owner > "This is the first POS system that we had where we have nothing but problems." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6050366) JT Jill T. Owner > "I love the inventory tracking that is available with this POS system." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___2648816) JB Jason B. General Manager > "Reports are horrible and missing information. " [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4923949) [View Reviews](https://www.capterra.com/p/140677/TouchBistro/reviews/) ## User interface 4.15 (551) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/) 3.79 (412) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Toast POS 38/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Barcode Recognition - Barcode/Ticket Scanning - Cash Management - Credit Card Processing - Customer Database - Customer History - Customizable Reports - Data Import/Export - Delivery Management - Discount Management - Electronic Payments - Employee Management - For Restaurants - Generative AI - Gift Card Management - Inventory Management - Inventory Tracking - Loyalty Program - Mobile Access - Multi-Location - Offline Access - Online Ordering - Order Entry - Order Management - Order Tracking - Payment Processing - Point of Sale (POS) - Price/Margin Management - Promotions Management - Purchase Order Management - Real-Time Data - Real-Time Reporting - Real-Time Updates - Receipt Management - Reporting/Analytics - Reporting & Statistics - Reservations Management - Returns Management - Sales Reports - Sales Tax Management - Sales Trend Analysis - Separate Checks - Split Checks - Stock Management [See all features](https://www.capterra.com/p/136301/Toast-POS/#features) TouchBistro 38/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Barcode Recognition - Barcode/Ticket Scanning - Cash Management - Credit Card Processing - Customer Database - Customer History - Customizable Reports - Data Import/Export - Delivery Management - Discount Management - Electronic Payments - Employee Management - For Restaurants - Generative AI - Gift Card Management - Inventory Management - Inventory Tracking - Loyalty Program - Mobile Access - Multi-Location - Offline Access - Online Ordering - Order Entry - Order Management - Order Tracking - Payment Processing - Point of Sale (POS) - Price/Margin Management - Promotions Management - Purchase Order Management - Real-Time Data - Real-Time Reporting - Real-Time Updates - Receipt Management - Reporting/Analytics - Reporting & Statistics - Reservations Management - Returns Management - Sales Reports - Sales Tax Management - Sales Trend Analysis - Separate Checks - Split Checks - Stock Management [See all features](https://www.capterra.com/p/140677/TouchBistro/#features) ### Recognition Toast POS is recognized as a top-rated tool in 2 Capterra Shortlist reports TouchBistro is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Toast POS Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos TouchBistro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Toast POS - By Toast - Located in United States - Founded in 2011 TouchBistro - By TouchBistro - Located in Canada - Founded in 2011 ## Popular Comparisons [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) vs [Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.85 (591)](https://www.capterra.com/p/142877/Restroworks/reviews/) $69/month Price Contact vendor for pricing 4.1 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/136301-142877/Toast-POS-vs-Restroworks) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) vs [Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.85 (591)](https://www.capterra.com/p/142877/Restroworks/reviews/) $69/month Price Contact vendor for pricing 3.7 Features 4.8 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/140677-142877/TouchBistro-vs-Restroworks) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) vs [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) $69/month Price $99/month 4.1 Features 4.2 4.2 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/136301-197473/Toast-POS-vs-SpotOn-Restaurant) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) vs [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) $69/month Price $99/month 3.7 Features 4.2 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/140677-197473/TouchBistro-vs-SpotOn-Restaurant) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) vs [Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (258)](https://www.capterra.com/p/118828/Lavu/reviews/) $69/month Price Contact vendor for pricing 4.1 Features 4.2 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/118828-136301/Lavu-vs-Toast-POS) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) vs [Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (258)](https://www.capterra.com/p/118828/Lavu/reviews/) $69/month Price Contact vendor for pricing 3.7 Features 4.2 4.0 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/118828-140677/Lavu-vs-TouchBistro) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $69/month Price $349one time 4.1 Features 3.8 4.2 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/136301-152638/Toast-POS-vs-Epos-Now) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $69/month Price $349one time 3.7 Features 3.8 4.0 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/140677-152638/TouchBistro-vs-Epos-Now) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) vs [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/) $69/month Price $69/month 4.1 Features 4.4 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/136301-143463/Toast-POS-vs-Cake-POS) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) vs [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/) $69/month Price $69/month 3.7 Features 4.4 4.0 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/140677-143463/TouchBistro-vs-Cake-POS) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) vs [Clover](https://www.capterra.com/p/226864/Clover/)[3.77 (570)](https://www.capterra.com/p/226864/Clover/reviews/) $69/month Price Contact vendor for pricing 4.1 Features 3.8 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/136301-226864/Toast-POS-vs-Clover) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) vs [Clover](https://www.capterra.com/p/226864/Clover/)[3.77 (570)](https://www.capterra.com/p/226864/Clover/reviews/) $69/month Price Contact vendor for pricing 3.7 Features 3.8 4.0 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/140677-226864/TouchBistro-vs-Clover)