# Compare Toast POS vs CAKE POS 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Toast POS and CAKE POS based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/136301-143463/Toast-POS-vs-Cake-POS

---

# Toast POS vs CAKE POS Features and Cost Comparison

Last updated April 30th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Toast POSCAKE POS2/4 selected

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.2 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.6 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

[## Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.2 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting Price

$69.00/month

Value-for-Money

3.8

Functionality

4.1

Ease of Use

4.2

Customer Service

3.7

Reviews Sentiment

Based on [551 reviews](#user-reviews)

Positive

438

Neutral

42

Negative

71

[## CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.6 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

JZ

BW

JT

Based on [522 reviews](#user-reviews)

Positive

472

Neutral

20

Negative

30

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## Summary

* * *

Key features rated by users

Features selected based on 3,074 reviews from restaurant pos software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

High performer

Feature ratings

For Restaurants

4.3

Payment Processing

4.3

Order Entry

4.5

Electronic Payments

4.2

Sales Reports

4.3

79%Fit

High performer

Feature ratings

For Restaurants

4.2

Payment Processing

4.4

Order Entry

4.6

Electronic Payments

4.1

Sales Reports

4.5

User satisfaction

User satisfaction

4.2

User reviews[551](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

3.8

Customer support

3.7

User satisfaction

4.6

User reviews[522](https://www.capterra.com/p/143463/Cake-POS/reviews/)

Ease of use

4.7

Functionality

4.4

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Toast is designed exclusively for foodservice. While other POS systems are split up between industries, Toast has always been focused on addressing the specific challenges of foodservice providers.

Best for

Restaurant businesses looking for a flexible, cloud-based POS solution that also runs on mobile to optimize operations and increase revenue streams.

## User reviews

Pros & cons

BD

Barrett D.

Night Auditor

> "We also use the mobile options for bartenders so they can input the order in real-time while taking the order. Plus, the..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917)

CC

Chris C.

Payroll Manager

> "The biggest con is that you are not able to export order details into excel to use pivot tables and other excel functions."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7052695)

CH

Carmen H.

Marketing Executive

> "Toast POS not only solve our issues with table turn and bottlenecks, it also gives solution for back-office management automating..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6776199)

JR

Jessica R.

Owner

> "The cost was not worth what you get from the software and was much higher than its competitors. While start up cost was..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6837418)

PD

Patricia D.

Loan servicing representative

> "As a customer, the toast app has saved me so much time and I can pay my bill right away so my waiter doesn’t have to stop what..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7104113)

YK

Yaar K.

Co Owner

> "Worse working experience with this company I will advise all small businesses not to switch to toast I switched to toast a month..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6743871)

Sara B.

HR Manager

> "The reporting features, tip management, and online ordering are just a few of my favorite things about Toast."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6871139)

VR

Verified Reviewer

Admin

> "My first question is why is Toast taking $100 for a gift card when the business is closed?"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7081677)

Allie H.

Founder

> "Toast is best in class not only because of it's commitment to innovation but also the quality of customer service."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7086723)

VR

Verified Reviewer

Manager

> "This is a major drag as any incorrectly OOS item really slows down checkout."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7136371)

MM

Marcelo M.

CEO

> "The system is intuitive, stable, and continues to evolve with features that truly support daily restaurant management"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6865128)

PD

Patricia D.

Loan servicing representative

> "Sometimes one side don’t speak to the other side which causes issues."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7104113)

Elizabeth L.

WAITRESS

> "I am a waitress, and whenever I apply for a new waitressing gig, I am always very please if they use Toast."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7086029)

BD

Barrett D.

Night Auditor

> "The only aspect I don't enjoy is the connectivity issues with external programs."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917)

Sara B.

HR Manager

> "Ease of use for front of house team members, and guests and the many different features that Toast POS has that can be specified..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6871139)

RF

Robert F.

Sales Representative

> "Sometimes it freezes when the connection is weak, and new staff needs some time to get used to the interface."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6805218)

AF

Adashia F.

Owner

> "I use it every time I order from my favorite food spot."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7089125)

JT

Jeff T.

Operations Support Leader

> "Some service outages (credit card processing) and difficult programming on the back end."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6647510)

LD

Lindsey D.

Manager

> "I’ve made new menus, created LTO offers, and helped cater the online platform to our restaurants needs."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6692949)

TM

Terry M.

Manager

> "Getting in touch with a sales rep is difficult."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7116514)

JR

Jessica R.

Owner

> "The time we had it we were able to pick up basics quickly and I like the reporting options it had."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6837418)

JR

Jen R.

Owner

> "I was on the phone for 34 minutes and not one person could figure out how to reinstate my account. But you better know they still..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6494775)

KJ

Katherine J.

Director of Marketing

> "We have multiple stations as well as handles for all of our staff to use to help the speed of service."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6806569)

BK

Bryan K.

Owner

> "I explained our set up in detail before I purchased any equipment from Toast, and was assure that they had a hardware solution for..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___4838514)

FS

Falak S.

Network Administrator

> "There are so many POS devices in a Restaurant and Toast has one device that can take order, Create and Take Payments all in one..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5028122)

CT

Carl T.

General manager

> "Appalling customer service following delivery of hardware."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563)

JK

Joy K.

Waitress and Bartender

> "Having a simple yet quick system is imperative to making sure a restaurant runs smoothly - and Toast allows just that."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6778080)

BD

Barrett D.

Night Auditor

> "It doesn't happen all the time but when it does, it creates issues."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917)

JT

Jeff T.

Operations Support Leader

> "Easily accessible information and editing from smart phone, computer and other hardware."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6647510)

SK

Sarah K.

Food and Beverage Manager

> "The system upgrades and there is no warning, which can be difficult to navigate at first."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6319871)

BD

Brian D.

Treasurer

> "We really like the integration to QBO using a third party tool."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984)

MF

MIke F.

Owner

> "for the last two weeks we have used Toast the 3rd parties are still not set up correctly, there is ZERO RESPONSE FROM UPPER..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4874063)

LD

Lindsey D.

Manager

> "It’s so easy to add and publish new items on the go from the handheld devices or POS Stations."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6692949)

CT

Carl T.

General manager

> "Support is absolutely awful, literally non-existent."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563)

ED

Eddie D.

General Manager

> "Transactions are transparent and efficient."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6849512)

Don Reno I.

Marketing Director

> "We tried integrating doordash into toast and when we visited the shop on Toast it was locked and we were unable to add the..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6206035)

LA

Lauren A.

Administrator

> "Troubleshooting is easy."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7141438)

CM

Christopher M.

CEO

> "There were some minor issues and some servers or bartenders did not like it."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6629980)

CT

Carl T.

General manager

> "The system itself is pretty good, as is the hardware."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563)

AM

Andrew M.

Owner

> "I was mislead by their sales team, it never felt right but i was sold on the 3rd party integration, once i found out they don't..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4955894)

RF

Robert F.

Sales Representative

> "Toast POS makes our service faster and more structured."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6805218)

RB

ROB B.

Owner

> "SOme of the features like event management or online ordering are too pricey for a small store."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6087272)

CM

Christopher M.

CEO

> "Having multiple screens was great and the convenience of the handhelds was great!"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6629980)

JV

Jody V.

Co-owner

> "This adds complaints from customers (justified), cuts into tips, and is a poor business practice that we can't opt out of. "

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4883963)

ED

Eddie D.

General Manager

> "How user friendly it is for both team members and guests."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6849512)

JB

Jordan B.

Chef Manager

> "The product's stability is inconsistent."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6594618)

MC

Matt C.

Managing Partner

> "Being able to adjust prices and buttons on the fly is helpful, as well as color coding them."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6228109)

CM

Chris M.

Owner

> "Just "lost" 5,000 loyalty emails---ooops, sorry? "

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6737170)

Adam G.

General Manager

> "I would recommend that if you make the change to Toast, have a personal resource that is good with technology so you can avoid..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

MB

Mark B.

CEO

> "Customer service, Toast adding billable products and never taking them off because you cannot get a hold of customer service."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6132122)

BP

Bianca P.

Manager

> "Easy to use software with a lot of good features."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7015871)

SR

STEVEN R.

owner

> "there is email support, articles to read and don't forget the videos, but that doesn't work when you are in a real time situation."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6002393)

CT

Carl T.

General manager

> "Hardware is of good quality and works ok."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563)

JS

Julia S.

Director of Training

> "Customer support is lacking."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6560046)

MM

Marcelo M.

CEO

> "I really like the system and consistently recommend it to all my clients."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6865128)

CL

Charles L.

Admin

> "Toast offers many useful integration except One major NO NO Add-on is Toast Payroll - it's a disaster. "

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5041194)

EW

ELIZABETH W.

company cordinator

> "IT IS EASY TO ADD AND EDIT ITEMS."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6851191)

Adam G.

General Manager

> "The ability to speak with someone with the knowledge to help you with your issue promptly is practically non-existent."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

MT

Michael T.

Chief Creative Officer

> "I have personally, been a Toast user for over 10 years and have seen the progression and realized what a great centralized system..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4433928)

LD

Lucas D.

Server

> "Sometimes to synch the mobile with the brain would take sometime and that was a bit annoying"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5049662)

TS

Todd S.

Owner

> "Handheld and xtra chef are good products"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6555856)

JW

Joshua W.

President

> "With costs of integrations and addons feels like we are getting nickled and dimed."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6004672)

Adam G.

General Manager

> "The product is solid. If you are looking for a highly customizable system, Toast is perfect for you."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

MW

Meghan W.

Manager

> "My employees feel like they have to push too make buttons to get to the check."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6278360)

SS

Skyler S.

Manager

> "Toast is designed in a way that you can learn how to use all the features within minutes."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6017650)

JV

Jody V.

Co-owner

> "They are charging OUR customers .99 per order for "online processing"."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4883963)

Adam G.

General Manager

> "As far as POS systems go, Toast is very user-friendly and highly customizable to your restaurant, bar, or venue."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

Adam G.

General Manager

> "The customer service reps have minimal knowledge and are running off a script with no actual knowledge of the product."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

NL

Nick L.

Owner

> "From point of sale, to payment processing, to administrative setup up, to analytics and reporting, this is legitimately the most..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4348653)

MB

Myrhissa B.

Chef

> "We would be in middle of service and a handheld with just glitch and not work."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6099255)

JS

Joan S.

Management Advisor

> "It initially fulfilled our need to have orders print out directly in kitchen and for system to integrate with delivery services..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___3996922)

BD

Brian D.

Treasurer

> "I would not recommend TOAST for a non-profit."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984)

SK

Steve K.

Owner

> "The payroll integration is the feature that really sold us on the software, saving us a ton of money over paying an accountant to..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4314360)

VR

Verified Reviewer

IT Operations Technician

> "They dont offer account reps or any such services even with the initial roll out."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4848364)

KB

Katie B.

Operations Director

> "Toast software works pretty well, and has a lot of integration partners which is nice for a growing small business who is looking..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___4385510)

LC

Leo C.

Operating Partner

> "Wound up being many thousands of dollars spent only to be on the cusp of needing to replace them all."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4854642)

CM

Cathy M.

Manager

> "We've lowered the monthly costs to fit our needs and now it is more affordable."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5055070)

TS

Todd S.

Owner

> "Not good, not a good experience with post purchase."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6555856)

Scotty M.

General Manager

> "Very easy to use, awesome user interface, very helpful customer support."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6393380)

BD

Brian D.

Treasurer

> "TOAST support it very poor."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984)

[View Reviews](https://www.capterra.com/p/136301/Toast-POS/reviews/)

JZ

John Z.

Owner

> "It’s truly a relief to know I can rely on her for support. If you’re looking for someone who is dedicated,..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7060224)

JG

Jimmy G.

President

> "I have been in the service industry for most all of my working career and I know first hand that any product..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7021030)

BW

Billy W.

The Boss

> "I really like being able to input items on the POS.And not having to use my laptop every time I want to run a..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6454207)

JH

Justin H.

Owner

> "They don’t return emails. Once you actually have the system in place they basically quit caring."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7110842)

JT

Jodi T.

Owner

> "Our technical representative, Ayodell was absolutely amazing and patient through our 8 hour ordeal we went..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6579474)

JH

Justin H.

Owner

> "Once the equipment they sell you breaks they don’t do much about it."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7110842)

JG

Jimmy G.

President

> "Professionalism and friendliness with every phone call."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7021030)

JT

Jodi T.

Owner

> "The fact that we have to replace perfectly good equipment with new expensive equipment when we upgrade to..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6579474)

JH

Justin H.

Owner

> "I like how easy it was to update from the computer."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7110842)

VR

Verified Reviewer

Owner

> "Our business had both restaurant and retail and Cake POS was not incredibly conducive to retail management. ..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6788378)

JG

Jimmy G.

President

> "What I am most impressed with is the customer support."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7021030)

KX

Katerina X.

Continuous Improvement Specialist

> "I was counting on the orderpad but it keeps malfunctioning"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6532851)

JB

Jay B.

Marketing and Technology Coordinator

> "The integration with Uber Eats is a game changer for us! "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6631150)

PR

Phil R.

Webmaster

> "The doordash integration is a bit clunky."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6653528)

AS

Ann S.

Co-owner, Manager

> "He was able to help me solve a problem that was not technical in nature, but drew on his expertise in the..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6029255)

MR

Martin R.

Owner

> "Communication was good, was not impressed with set up of the order pad or credit card payment, spent many..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6000799)

JT

Jodi T.

Owner

> "I like the reporting functionality and the ease of use of the system."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6579474)

JT

Jodi T.

Owner

> "I also do not think it is good business for CAKE to not have any local support. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6579474)

JR

Jess R.

Owner

> "Overall good experience, but what keeps me with them is the customer service. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6427158)

LB

Lucas B.

Owner

> "Be prepared to be placed on hold for lengthy times and still get no answers and the online support to not..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6242862)

CT

Cheryl T.

Owner

> "He is the only one i want work with when i call for help. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6429572)

KX

Katerina X.

Continuous Improvement Specialist

> "Machines have issues here and there."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6532851)

CB

Claire B.

Owner

> "The ease in which employees can be trained to use the terminals, menu changes can be made quickly and..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4751172)

RD

Roman D.

Owner

> "We are experiencing multiple instances of our credit card deposits not depositing on the days that they are..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3748116)

TS

Tony S.

Owner

> "The problem got solved quickly by the next team."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6315227)

KV

Kenneth V.

Owner

> "Credit card processing fees seem a little high compared to other options."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5080600)

TS

Tara S.

Office Assistant

> "Actually some of the best customer service I've had very helpful when above and beyond"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6673755)

MA

Marianne A.

Manager

> "The updated version is not as user friendly compared to the old version."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5037704)

NP

Nolan P.

IT Maintenance Tech

> "Even though we've been using Cake for our POS systems for a few years now, they're team is still at the ready..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6169705)

EP

Elizabeth P.

Owner

> "Cake was not ready for the feature I needed at the time which was future scheduling of online orders."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4652215)

JI

Jason I.

IT

> "Options & Functunality make this POS a nice engine for our restaraunt."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6042697)

KF

Kristin F.

Owner/operator

> "The new fees that are coming out with the credit card processing. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4696751)

PR

Phil R.

Webmaster

> "The performance of the cake support team is awesome!"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6653528)

CP

Christine P.

owner

> "you cannot put quantities under the modifiers"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4296915)

PR

Phil R.

Webmaster

> "Support!"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6653528)

SL

Steve L.

Owner

> "Terrible customer service"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5002175)

TG

Tara G.

Owner/manager

> "This gives me peace of mind and helps me deal with other issues."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5074334)

TJ

Travis J.

Owner

> "Customer service is the absolute worst !"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6123308)

AS

Ann S.

Co-owner, Manager

> "All I've spoken with have restaurant experience and understand the industry to provide excellent advice,..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6029255)

MP

Michal P.

Assistant Manager

> "About seven months ago after they were moving data from one of the registers to the other, our card readers..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3170605)

MA

Marianne A.

Manager

> "He got our system back up and helped figure out the problem."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5037704)

DW

Devin W.

Owner

> "Then when I call about the charge for services for March, which I shouldn't have been charged for, they say..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3416245)

AS

Ann S.

Co-owner, Manager

> "The customer representatives you get when help is needed are excellent and patient. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6029255)

PL

Patrick L.

Owner

> "Consistently poor experience at every turn and every new challenge of the restaurant."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4639777)

BD

Ben D.

Corporate Chef

> "Easy to use interface, quality equipment, software has come a long way since I starting using in 2015"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5071278)

EL

Elizabeth L.

Owner

> "Not in love with the organization of my screen."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4712944)

SL

Steve L.

Owner

> "Was Easy at First, folks were easy to talk to and lots of help, things changed after the merger with madmobile"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5002175)

MP

Michal P.

Assistant Manager

> "We are using CAKE, and the whole year we are having so many issues with card readers and registers as well."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3170605)

CM

Carla M.

owner

> "we are getting ready to implement the loyalty rewards, as we are getting many requests for that feature. And..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3018953)

RW

Ryan W.

Manager

> "Many times we have had staff missing receipts and then locate it after they've clocked out."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3456352)

JM

Jimmy M.

Owner/Partner

> "sensitive content hidden\] in Customer service and tech help was soo helpful Thank you very much for hiring..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5037786)

JM

John M.

Owner

> "The system is very proprietary and not able to sync well with other software systems."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2883477)

CS

Carrie S.

Owner/Manager

> "As a restaurant and bar, we needed a lot of detail in orders and the ability to print to different stations..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2947467)

MB

Matthew B.

Owner/chef

> "We were unable to set up our online ordering from the table."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3338694)

JK

Joe K.

Owner

> "Really loved having Cake in our restaurant and for decisions out of my pay grade, we had to remove it."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4526992)

RW

Ryan W.

Manager

> "I really dislike that you cannot re-open a server "check out" once they've clocked out."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3456352)

MI

Murtaza I.

Manager IT

> "When we started using this software, we loved the plain and straightforward screen and the experience of the..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3598386)

LK

Leslie K.

Owner

> "I don’t like Gift card cost and monthly fee"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3206664)

AM

Amie M.

General Manager

> "Compared to the other POS systems I have used over the years, this is by far, the most user friendly POS..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5038090)

SW

Steven W.

Owner

> "Porting to Quickbooks is too complex as well. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3449473)

MR

Michael R.

Owner

> "Definitely better than other competitors and customer service knocks it out of the park!"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6295851)

LC

Lori C.

Owner

> "We’ve tried to explain to our customers that in our situation it’s hard to keep track of time to make an..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2837267)

MR

Martin R.

Owner

> "Helpful and polite staff, always there to answer questions."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6000799)

MP

Michal P.

Assistant Manager

> "Wery unstable, lot of issues and customer service is not good either."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3170605)

SK

Steven K.

Owner

> "Easy to find and easy to understand."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4803458)

MP

Michal P.

Assistant Manager

> "They are investigating the problem for five days and we are still do not have any updates."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3170605)

KV

Kenneth V.

Owner

> "Their customer service is excellent!"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5080600)

CS

Carmen S.

Marketing Director

> "Only drawback was it can't always breakdown some questions. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2995322)

MM

Michelle M.

Lodge Secretary

> "Ease of use and simple, initiative design"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4811654)

VK

Vangjel K.

owner

> "Dozens of times we will be on the phone with a customer service rep, and both them and I will be having..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2796039)

TJ

Travis J.

Owner

> "Employees have stated that the system is user friendly."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6123308)

JM

John M.

Owner

> "I had trouble finding some key reports. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2883477)

BD

Bonnie D.

Owner

> "We are able to constantly update our ever changing menu with ease."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4554583)

LW

Lisa W.

Owner/GM

> "Cannot audit credit card tips ( they dont print on server checkout"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2570451)

BD

Bonnie D.

Owner

> "It has made processing orders easy and seamless."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4554583)

MP

Michal P.

Assistant Manager

> "The customer service is not helpful at all!"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3170605)

CP

Christine P.

owner

> "Easy to train employees and enhances our experience"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4296915)

AP

Allen P.

Owner

> "Almost impossible to get someone on the phone"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3483906)

BL

Brenda L.

Owner

> "Being the owner, I like being able to see everything that is going on within my business by logging on to the..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2614753)

DLH

Debbie Lou H.

Manager

> "Unfortunately no fault to her it was still not fixed. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2911394)

[View Reviews](https://www.capterra.com/p/143463/Cake-POS/reviews/)

## User interface

4.15 (551)

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)

4.57 (522)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Toast POS

38/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Cash Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   Electronic Payments
-   Employee Management
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Loyalty Program
-   Mobile Access
-   Multi-Location
-   Offline Access
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Returns Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Separate Checks
-   Split Checks
-   Stock Management

[See all features](https://www.capterra.com/p/136301/Toast-POS/#features)

CAKE POS

Top features

45/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Cash Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   Electronic Payments
-   Employee Management
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Loyalty Program
-   Mobile Access
-   Multi-Location
-   Offline Access
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Returns Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Separate Checks
-   Split Checks
-   Stock Management

[See all features](https://www.capterra.com/p/143463/Cake-POS/#features)

### Recognition

Toast POS is recognized as a top-rated tool in 2 Capterra Shortlist reports

CAKE POS is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Toast POS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

CAKE POS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Toast POS

-   By Toast
-   Located in United States
-   Founded in 2011

CAKE POS

-   By Mad Mobile
-   Located in United States
-   Founded in

## Popular Comparisons

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

vs

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[View full comparison](https://www.capterra.com/compare/143463-197473/Cake-POS-vs-SpotOn-Restaurant)

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4.2

4.2

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4.3

[View full comparison](https://www.capterra.com/compare/118828-136301/Lavu-vs-Toast-POS)

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4.4

Features

4.2

4.7

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4.3

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4.2

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4.7

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3.8

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4.2

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4.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/143463-226864/Cake-POS-vs-Clover)