# Compare Toast POS vs Square for Retail 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Toast POS and Square for Retail based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/136301-170272/Toast-POS-vs-Square-for-Retail

---

# Toast POS vs Square for Retail Features and Cost Comparison

Last updated April 30th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Toast POSSquare for Retail2/4 selected

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.2 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.7 (492)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

[## Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.2 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting Price

$69.00/month

Value-for-Money

3.8

Functionality

4.1

Ease of Use

4.2

Customer Service

3.7

Reviews Sentiment

Based on [551 reviews](#user-reviews)

Positive

438

Neutral

42

Negative

71

[## Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.7 (492)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.3

Reviews Sentiment

Based on [492 reviews](#user-reviews)

Positive

468

Neutral

13

Negative

11

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## Summary

* * *

Key features rated by users

Features selected based on 4,641 reviews from point of sale software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

Feature ratings

Payment Processing

4.3

Electronic Payments

4.2

Sales Reports

4.3

Inventory Tracking

5.0

Inventory Management

3.5

81%Fit

High performer

Feature ratings

Payment Processing

4.6

Electronic Payments

4.5

Sales Reports

4.6

Inventory Tracking

4.6

Inventory Management

4.4

User satisfaction

User satisfaction

4.2

User reviews[551](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

3.8

Customer support

3.7

User satisfaction

4.7

User reviews[492](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.3

Price starts from

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Toast is designed exclusively for foodservice. While other POS systems are split up between industries, Toast has always been focused on addressing the specific challenges of foodservice providers.

Best for

Whether you sell online or in store, Square for Retail can work for your retail business no matter your size or style.

## User reviews

Pros & cons

BD

Barrett D.

Night Auditor

> "We also use the mobile options for bartenders so they can input the order in real-time while taking the order. Plus, the..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917)

CC

Chris C.

Payroll Manager

> "The biggest con is that you are not able to export order details into excel to use pivot tables and other excel functions."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7052695)

CH

Carmen H.

Marketing Executive

> "Toast POS not only solve our issues with table turn and bottlenecks, it also gives solution for back-office management automating..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6776199)

JR

Jessica R.

Owner

> "The cost was not worth what you get from the software and was much higher than its competitors. While start up cost was..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6837418)

PD

Patricia D.

Loan servicing representative

> "As a customer, the toast app has saved me so much time and I can pay my bill right away so my waiter doesn’t have to stop what..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7104113)

YK

Yaar K.

Co Owner

> "Worse working experience with this company I will advise all small businesses not to switch to toast I switched to toast a month..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6743871)

Sara B.

HR Manager

> "The reporting features, tip management, and online ordering are just a few of my favorite things about Toast."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6871139)

VR

Verified Reviewer

Admin

> "My first question is why is Toast taking $100 for a gift card when the business is closed?"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7081677)

Allie H.

Founder

> "Toast is best in class not only because of it's commitment to innovation but also the quality of customer service."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7086723)

VR

Verified Reviewer

Manager

> "This is a major drag as any incorrectly OOS item really slows down checkout."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7136371)

MM

Marcelo M.

CEO

> "The system is intuitive, stable, and continues to evolve with features that truly support daily restaurant management"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6865128)

PD

Patricia D.

Loan servicing representative

> "Sometimes one side don’t speak to the other side which causes issues."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7104113)

Elizabeth L.

WAITRESS

> "I am a waitress, and whenever I apply for a new waitressing gig, I am always very please if they use Toast."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7086029)

BD

Barrett D.

Night Auditor

> "The only aspect I don't enjoy is the connectivity issues with external programs."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917)

Sara B.

HR Manager

> "Ease of use for front of house team members, and guests and the many different features that Toast POS has that can be specified..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6871139)

RF

Robert F.

Sales Representative

> "Sometimes it freezes when the connection is weak, and new staff needs some time to get used to the interface."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6805218)

AF

Adashia F.

Owner

> "I use it every time I order from my favorite food spot."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7089125)

JT

Jeff T.

Operations Support Leader

> "Some service outages (credit card processing) and difficult programming on the back end."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6647510)

LD

Lindsey D.

Manager

> "I’ve made new menus, created LTO offers, and helped cater the online platform to our restaurants needs."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6692949)

TM

Terry M.

Manager

> "Getting in touch with a sales rep is difficult."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7116514)

JR

Jessica R.

Owner

> "The time we had it we were able to pick up basics quickly and I like the reporting options it had."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6837418)

JR

Jen R.

Owner

> "I was on the phone for 34 minutes and not one person could figure out how to reinstate my account. But you better know they still..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6494775)

KJ

Katherine J.

Director of Marketing

> "We have multiple stations as well as handles for all of our staff to use to help the speed of service."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6806569)

BK

Bryan K.

Owner

> "I explained our set up in detail before I purchased any equipment from Toast, and was assure that they had a hardware solution for..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___4838514)

FS

Falak S.

Network Administrator

> "There are so many POS devices in a Restaurant and Toast has one device that can take order, Create and Take Payments all in one..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5028122)

CT

Carl T.

General manager

> "Appalling customer service following delivery of hardware."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563)

JK

Joy K.

Waitress and Bartender

> "Having a simple yet quick system is imperative to making sure a restaurant runs smoothly - and Toast allows just that."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6778080)

BD

Barrett D.

Night Auditor

> "It doesn't happen all the time but when it does, it creates issues."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917)

JT

Jeff T.

Operations Support Leader

> "Easily accessible information and editing from smart phone, computer and other hardware."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6647510)

SK

Sarah K.

Food and Beverage Manager

> "The system upgrades and there is no warning, which can be difficult to navigate at first."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6319871)

BD

Brian D.

Treasurer

> "We really like the integration to QBO using a third party tool."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984)

MF

MIke F.

Owner

> "for the last two weeks we have used Toast the 3rd parties are still not set up correctly, there is ZERO RESPONSE FROM UPPER..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4874063)

LD

Lindsey D.

Manager

> "It’s so easy to add and publish new items on the go from the handheld devices or POS Stations."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6692949)

CT

Carl T.

General manager

> "Support is absolutely awful, literally non-existent."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563)

ED

Eddie D.

General Manager

> "Transactions are transparent and efficient."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6849512)

Don Reno I.

Marketing Director

> "We tried integrating doordash into toast and when we visited the shop on Toast it was locked and we were unable to add the..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6206035)

LA

Lauren A.

Administrator

> "Troubleshooting is easy."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7141438)

CM

Christopher M.

CEO

> "There were some minor issues and some servers or bartenders did not like it."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6629980)

CT

Carl T.

General manager

> "The system itself is pretty good, as is the hardware."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563)

AM

Andrew M.

Owner

> "I was mislead by their sales team, it never felt right but i was sold on the 3rd party integration, once i found out they don't..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4955894)

RF

Robert F.

Sales Representative

> "Toast POS makes our service faster and more structured."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6805218)

RB

ROB B.

Owner

> "SOme of the features like event management or online ordering are too pricey for a small store."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6087272)

CM

Christopher M.

CEO

> "Having multiple screens was great and the convenience of the handhelds was great!"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6629980)

JV

Jody V.

Co-owner

> "This adds complaints from customers (justified), cuts into tips, and is a poor business practice that we can't opt out of. "

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4883963)

ED

Eddie D.

General Manager

> "How user friendly it is for both team members and guests."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6849512)

JB

Jordan B.

Chef Manager

> "The product's stability is inconsistent."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6594618)

MC

Matt C.

Managing Partner

> "Being able to adjust prices and buttons on the fly is helpful, as well as color coding them."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6228109)

CM

Chris M.

Owner

> "Just "lost" 5,000 loyalty emails---ooops, sorry? "

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6737170)

Adam G.

General Manager

> "I would recommend that if you make the change to Toast, have a personal resource that is good with technology so you can avoid..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

MB

Mark B.

CEO

> "Customer service, Toast adding billable products and never taking them off because you cannot get a hold of customer service."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6132122)

BP

Bianca P.

Manager

> "Easy to use software with a lot of good features."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7015871)

SR

STEVEN R.

owner

> "there is email support, articles to read and don't forget the videos, but that doesn't work when you are in a real time situation."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6002393)

CT

Carl T.

General manager

> "Hardware is of good quality and works ok."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563)

JS

Julia S.

Director of Training

> "Customer support is lacking."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6560046)

MM

Marcelo M.

CEO

> "I really like the system and consistently recommend it to all my clients."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6865128)

CL

Charles L.

Admin

> "Toast offers many useful integration except One major NO NO Add-on is Toast Payroll - it's a disaster. "

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5041194)

EW

ELIZABETH W.

company cordinator

> "IT IS EASY TO ADD AND EDIT ITEMS."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6851191)

Adam G.

General Manager

> "The ability to speak with someone with the knowledge to help you with your issue promptly is practically non-existent."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

MT

Michael T.

Chief Creative Officer

> "I have personally, been a Toast user for over 10 years and have seen the progression and realized what a great centralized system..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4433928)

LD

Lucas D.

Server

> "Sometimes to synch the mobile with the brain would take sometime and that was a bit annoying"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5049662)

TS

Todd S.

Owner

> "Handheld and xtra chef are good products"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6555856)

JW

Joshua W.

President

> "With costs of integrations and addons feels like we are getting nickled and dimed."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6004672)

Adam G.

General Manager

> "The product is solid. If you are looking for a highly customizable system, Toast is perfect for you."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

MW

Meghan W.

Manager

> "My employees feel like they have to push too make buttons to get to the check."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6278360)

SS

Skyler S.

Manager

> "Toast is designed in a way that you can learn how to use all the features within minutes."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6017650)

JV

Jody V.

Co-owner

> "They are charging OUR customers .99 per order for "online processing"."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4883963)

Adam G.

General Manager

> "As far as POS systems go, Toast is very user-friendly and highly customizable to your restaurant, bar, or venue."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

Adam G.

General Manager

> "The customer service reps have minimal knowledge and are running off a script with no actual knowledge of the product."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

NL

Nick L.

Owner

> "From point of sale, to payment processing, to administrative setup up, to analytics and reporting, this is legitimately the most..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4348653)

MB

Myrhissa B.

Chef

> "We would be in middle of service and a handheld with just glitch and not work."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6099255)

JS

Joan S.

Management Advisor

> "It initially fulfilled our need to have orders print out directly in kitchen and for system to integrate with delivery services..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___3996922)

BD

Brian D.

Treasurer

> "I would not recommend TOAST for a non-profit."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984)

SK

Steve K.

Owner

> "The payroll integration is the feature that really sold us on the software, saving us a ton of money over paying an accountant to..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4314360)

VR

Verified Reviewer

IT Operations Technician

> "They dont offer account reps or any such services even with the initial roll out."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4848364)

KB

Katie B.

Operations Director

> "Toast software works pretty well, and has a lot of integration partners which is nice for a growing small business who is looking..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___4385510)

LC

Leo C.

Operating Partner

> "Wound up being many thousands of dollars spent only to be on the cusp of needing to replace them all."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4854642)

CM

Cathy M.

Manager

> "We've lowered the monthly costs to fit our needs and now it is more affordable."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5055070)

TS

Todd S.

Owner

> "Not good, not a good experience with post purchase."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6555856)

Scotty M.

General Manager

> "Very easy to use, awesome user interface, very helpful customer support."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6393380)

BD

Brian D.

Treasurer

> "TOAST support it very poor."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984)

[View Reviews](https://www.capterra.com/p/136301/Toast-POS/reviews/)

AR

Anthony R.

Web Developer

> "The system is straightforward, fast to learn, and reliable for day‑to‑day retail operations."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___7064934)

Amie O.

Point of Sale Inventory Control manager

> "We had a transient business and the sales tax programming was a bit cumbersome, having to change them..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6872576)

AC

Alisa C.

Owner

> "I have complete control over each transaction and can run any sales or promotions that I want!"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6599340)

AS

Amy S.

Owner

> "I operated in good faith, with no chargebacks or history of fraud, and now my ability to serve customers..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#SoftwareAdvice___7042305)

CM

Caitlyn M.

Buyer

> "My overall experience was okay, there’s are more pros than cons, but the cons hold more value than the pros."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___7068343)

DK

Demi K.

Owner

> "Sometimes based on your internet, it can be a pain to work with."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6128789)

SG

Steve G.

Owner

> "It makes it very easy to use for a fast paced retail environment and it has lots of options to help add..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6588991)

RF

Rose F.

owner

> "We constantly count and fix the inventory numbers in the system and within days they're wrong again."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#SoftwareAdvice___3872944)

Kurt Z.

Owner

> "Square is very easy to set up and very user friendly when in use."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___7075107)

MA

Melanie A.

Business Owner

> "I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2856217)

MP

Michal P.

Software Engineer

> "There is a lot of documentation that can be accessed."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6805046)

CV

Crayle V.

Freelancer

> "It just kept sending bursts of 3-5 messages with links to broken pages on their website based on key words..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2911045)

MH

Mitchell H.

Senior Consultant

> "It is easy to use, easy to create an account, and simple to add inventory with pictures and descriptions!"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6602752)

VR

Verified Reviewer

Marketing Manager

> "I did not enjoy order issues and payment issues on the square software."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4409451)

AS

Amy S.

Owner

> "At first it was easy. "

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#SoftwareAdvice___7042305)

RC

Renee C.

HR Rep

> "Connectivity issues with WIFI occasionally"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4586055)

AL

Angela L.

Owner

> "It builds instant credibilty with the consumer."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___5038290)

NH

Nathan H.

Owner/chiropractor

> "Occasionally have difficulty getting software to connect with internet to process cards and the..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2958609)

LNR

Laly Noya R.

CEO

> "Also, my customers are able to purchase without any hassle."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6048238)

EU

Ela U.

Owner

> "the app works only on ios and not available on android"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3582604)

GD

Grace D.

Advocate

> "I am not a huge business but it's great to have access to a more robust feature set which I think is what..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4233418)

CB

Carrie B.

NutriStore Supervisor

> "I called square to ask about being locked out of my account and the customer service rep (\[SENSITIVE..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4225431)

HH

Heather H.

Order Management III

> "This seems like the best program for small businesses."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___5023492)

AR

Angel R.

Nail Tech

> "It is a bit expensive for the limited features you get."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4503168)

RC

Renee C.

HR Rep

> "Overall, Square has simplified our POS system and with its easy to use reporting, we are able to manage our..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4586055)

KI

Kate I.

Chiropractor

> "Nothing - this was quick - sometimes connection was challenging if internet was poor."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4097409)

VR

Verified Reviewer

CEO

> "I ma using this and managing it for my customers and I feel like this is the best merchant provider..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3528460)

AR

Angel R.

Nail Tech

> "The app crashes a lot as well."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4503168)

ST

Savannah T.

CFO

> "We're able to set it up on the go and really able to make our customers feel comfortable giving us their..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2985110)

MT

Michael T.

ownner , acupuncturist

> "I do find that sometimes the payouts can be confusing"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3554897)

MM

Michael M.

Owner

> "Processing payments and a payout at the end of the day makes retail a breeze."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4720076)

MA

Melanie A.

Business Owner

> "A client purchased multiple packages totally thousands of dollars from my company, received the services,..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2856217)

KI

Kate I.

Chiropractor

> "Square for retail is a great option for small business looking for a POS system to implement quickly."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4097409)

RF

Rose F.

owner

> "My inventory numbers are always wrong."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#SoftwareAdvice___3872944)

LB

Laura B.

First Impressions Director

> "We have rotated stock, added new and taken out old, and updating the system has been very clear and easy."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3731257)

LM

Larry M.

owner/Inspector

> "I really don't have any thing bad to say about the software or platform except maybe I do wonder about if I..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2898284)

CR

Connor R.

IT Support

> "this product is a small business dream and makes transactions seamless"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4285077)

TW

Travis W.

Operations Manager

> "The void system being only for restaurant usage is a bit frustrating. "

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2962174)

RH

REBECCA H.

WARRANTY CLERK

> "EASY AND USER FRIENDLY, SIMPLE TO DO NIGHTLY ACCOUNTING"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6144122)

KH

Kelsey H.

lot manager

> "Really really challenging to use on a ipad for scheduling and adjusting people's time cards."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3322087)

LK

Lynn K.

Pastor

> "Cost and set up were both affordable and easy, plus transactions were never an issue on any device or..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4146912)

DB

Daniel B.

VP

> "I wish we had never contacted this bad company. If you choose them be AWARE at your own risk they might..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#GetApp___3021593)

GD

Gemma D.

Admin

> "The small size and ease of use of the square reader makes processing our transactions as easy as possible!"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3776217)

MA

Melanie A.

Business Owner

> "Square permits fraudulent chargebacks against your company."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2856217)

ES

Eric S.

IT Manager

> "It worked well for conferences and venues."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3607636)

MA

Melanie A.

Business Owner

> "Square permits fraudulent chargebacks against your company."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2856217)

John A.

Owner

> "Aesthetically its great but only because I spend well over 20 hours editing to make up for the lack of user..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3095499)

CV

Crayle V.

Freelancer

> "You can't manage your account from your phone."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2911045)

RK

Rachel K.

Accounting

> "Have used the product in public settings with zero issues."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4283321)

DB

Daniel B.

VP

> "Square has terrible customer service and poor crisis management."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#GetApp___3021593)

CK

Colleen K.

Rep Trainer

> "I like the ability to let the customers use the Tap feature on their credit or debit cards."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3006387)

CV

Crayle V.

Freelancer

> "Many pages of their site were broken when I did my set up."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2911045)

CC

Chris C.

Owner

> "It can be a workhorse and simple and cheap solution for festivals, flea markets, pop up restaurants or..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2856540)

ER

Edgar R.

Endpoint Technician

> "Coincidentally, the party I was conducting business with was a tax-exempt business and I had no idea how to..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3298077)

SD

Sherri D.

General Manager

> "It was a huge improvement as far as ease of use and the time it takes to finish a purchase."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3851826)

AR

April R.

Owner

> "The fees are so high."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3642072)

KK

Kasey K.

Owner and Operator

> "The ability to use this product anywhere at anytime makes it my number one choice for quick business..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3330301)

NB

Nikolus B.

Electrician

> "I do not like the time it takes customer service to get back to me on issues."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2941812)

VR

Verified Reviewer

Purchasing Coordinator

> "This allows me the option of taking credit cards instead of relying on people having cash."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3406900)

TD

Tara D.

Merchandiser

> "the high percentage to do a transaction is only thing I don't like"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3472982)

LK

Lynn K.

Pastor

> "The processing fees were very reasonable for our use. "

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4146912)

DE

Daniel E.

Senior Pastor

> "However, for the scanner to work, the terminal must be plugged into an outlet, which robs it of its..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2825375)

JT

Jared T.

Supervisor

> "The user interface of square is very easy to use and can be learned by young employees with little to no..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4164636)

VR

Verified Reviewer

Business owner

> "Occasionally run into customers who aren't comfortable with using it."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2953744)

KJ

Kahlil J.

Co-Owner

> "It helps raise the sales of your business while finding unique ways to reduce costs."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2879526)

CV

Crayle V.

Freelancer

> "No, I don't want to leave setup, I just need this box out of the way."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2911045)

LB

Laura B.

First Impressions Director

> "The software is easy to manage on the back end and front end."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3731257)

MA

Michael A.

Owner

> "Back office reporting is not as intuitive as I would expect from how easy it is to use."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3008156)

EU

Ela U.

Owner

> "it is easy to use on the go, does not requite complicated hardware"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3582604)

CV

Crayle V.

Freelancer

> "Their customer service leaves much to be desired."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2911045)

JM

Jay M.

Sales and hires

> "build quality is important it’s been dropped a few times and still works fine, also charge life is awesome,..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3295559)

MC

Michael C.

Attorney

> "The optional add on devices (such as the terminals) seem pricey to me, which has kept me from ordering..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2346484)

JM

Jude M.

Owner

> "I can also offer discounts, rewards and gift cards from the App."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3490529)

CV

Crayle V.

Freelancer

> "I don't trust the company enough to handle my money."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2911045)

VR

Verified Reviewer

Purchasing Coordinator

> "It is small, easy to use but still allows me to invoice and create reports but still be portable to take..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3406900)

KH

Kelsey H.

lot manager

> "Was very slow and would regularly crash."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3322087)

AR

Angel R.

Nail Tech

> "It's easy to set up a sale and get paid quickly."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4503168)

John A.

Owner

> "This took way too many hours to set up. "

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3095499)

RK

Rachel K.

Accounting

> "Simple product, everyone knows how to use it when buying a product."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4283321)

VR

Verified Reviewer

line cook

> "cant find any negative option. but then again i dont know how expensive it is and if it helps match to your..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2673719)

[View Reviews](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

## User interface

4.15 (551)

[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)

4.67 (492)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accounting Integration

150

Important

Activity Dashboard

120

Important

Toast POS

34/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Commission Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customer Database
-   Customer History
-   Customizable Reports
-   Discount Management
-   eCommerce Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Invoice Management
-   Layaway Management
-   Loyalty Program
-   Multi-Location
-   Offline Access
-   Ordering Automation
-   Order Management
-   Payment Processing
-   Point of Sale (POS)
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting & Statistics
-   Restaurant POS
-   Retail Inventory Management
-   Retail POS
-   Returns Management
-   Sales Order Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Stock Management

[See all features](https://www.capterra.com/p/136301/Toast-POS/#features)

Square for Retail

Top features

38/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Commission Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customer Database
-   Customer History
-   Customizable Reports
-   Discount Management
-   eCommerce Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Invoice Management
-   Layaway Management
-   Loyalty Program
-   Multi-Location
-   Offline Access
-   Ordering Automation
-   Order Management
-   Payment Processing
-   Point of Sale (POS)
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting & Statistics
-   Restaurant POS
-   Retail Inventory Management
-   Retail POS
-   Returns Management
-   Sales Order Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Stock Management

[See all features](https://www.capterra.com/p/170272/Square-for-Retail/#features)

### Recognition

Toast POS is recognized as a top-rated tool in 2 Capterra Shortlist reports

No recognitions have been awarded to Square for Retail

### Deployment & support

Toast POS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Square for Retail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Toast POS

-   By Toast
-   Located in United States
-   Founded in 2011

Square for Retail

-   By Square
-   Located in United States
-   Founded in 2009

## Popular Comparisons

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4.0

[View full comparison](https://www.capterra.com/compare/170272-226864/Square-for-Retail-vs-Clover)

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

vs

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

$69/month

Price

$69/month

4.1

Features

4.4

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/136301-143463/Toast-POS-vs-Cake-POS)

[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.67 (492)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

vs

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.56 (240)](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

$0/month

Price

$5/month

4.5

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/170272-205337/Square-for-Retail-vs-Shopify-POS)