Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Toast is designed exclusively for foodservice. While other POS systems are split up between industries, Toast has always been focused on addressing the specific challenges of foodservice providers.
Web Developers and Restaurateurs
It has tremendously improved efficiency and flow of our Taproom. We now have the ability to swipe a card and store credit card information; which is a huge benefit for those of us in co-op spaces.
I have gone from recommending TOAST to experiencing extreme frustration w/ terrible customer service.
I love how robust it is. The search bar feature at the top makes it easy to find what you are looking for in a platform that is really encompassing of any of our retail and restaurant POS needs.
Their technical support is AWFUL. Every time we have a major support issue- now only does it take them DAYS to respond via email, but they almost always find a way to deflect the blame.
This software is robust and packed with very helpful features. Compared to other popular software packages, it is very reasonably priced.
The most thing that brings negative emotions is soft update, there is no any notifications about coming update at all.
I love how easy it is to use and navigate. The set up is easy and the system is fast and effective.
They have a week’s worth of our money and yet have the audacity and utter bad judgement to drain our bank account for payroll. Why not use OUR money that you have already imprisoned.
Is a very powerful software that allows you to manage orders very quickly and the best thing is that being opensource and free you can customize it better.
As a developer, since I can customise and edit everything, I did not feel that there is something missing.
The most important factor for choosing this as our solution was the ability to customize and integrate with other existing solutions. The codebase is well written and documented.
The experience has totally cured a problem for delivery for business for me.
For a product that is free, the ability to get help too is just a bonus. The creator is always trying to help people out where possible as well as others in the community.
Work on the presentation of products. Homepage is a bit dull, it should reflect similar applications eg display slider with promos, coupons.
Extensions are another powerful tool that can increase something that is awesome to another step.
Basic reports, no delivery module, no mobile app.
Julia: Hi, my name is Julia. I am the owner of Kin Southern Table and Bar located in downtown Providence, Rhode Island. We are a full-service restaurant offering Southern comfort food or what we like to call soul food. And out of five stars, I would give Toast a four. Prior to Toast, we did not have anything, any sort of software. We opened our restaurant in 2021 during the pandemic and Toast was our first option, and we've kept it since we've opened. I ended up choosing Toast because the great price point for the monthly services. I thought it was great because it was customizable. We were able to expand and add additional items onto our program, like gift cards. We've expanded to delivery service and I thought that as our business grew, that would be really important to us. I think the onboarding process was really easy for us. We had a lot of support, whether it was through Zoom calls or just onsite and our initial salesperson. We definitely felt like we had a team working with us to make sure that we were able to get up and running in time for our opening day. If anyone is considering Toast out there, I definitely recommend doing some research, speak with other restaurateurs and see what they also love about Toast. I know for me the biggest selling point was just how easy it was. It's a very intuitive program. It's super customizable. Like we said, we were able to enhance our initial product and we've added on so many different things that help make our day-to-day operations easy. But definitely do some research.
Toast POS
TastyIgniter
Top FeaturesTalk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing:
