# Compare Toast POS vs SpotOn 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Toast POS and SpotOn based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/136301-197473/Toast-POS-vs-SpotOn-Restaurant --- # Toast POS vs SpotOn Features and Cost Comparison Last updated April 30th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Toast POSSpotOn2/4 selected [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.2 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.2 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) [## Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.2 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price $69.00/month Value-for-Money 3.8 Functionality 4.1 Ease of Use 4.2 Customer Service 3.7 Reviews Sentiment Based on [551 reviews](#user-reviews) Positive 438 Neutral 42 Negative 71 [## SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.2 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) Starting Price $99.00/month Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.2 Customer Service 4.2 Reviews Sentiment Based on [370 reviews](#user-reviews) Positive 304 Neutral 16 Negative 50 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,074 reviews from restaurant pos software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit High performer Feature ratings For Restaurants 4.3 Payment Processing 4.3 Order Entry 4.5 Electronic Payments 4.2 Sales Reports 4.3 77%Fit Feature ratings For Restaurants 4.0 Payment Processing 4.0 Order Entry 4.0 Electronic Payments 4.2 Sales Reports 4.2 User satisfaction User satisfaction 4.2 User reviews[551](https://www.capterra.com/p/136301/Toast-POS/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 3.8 Customer support 3.7 User satisfaction 4.2 User reviews[370](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.2 Customer support 4.2 Price starts from Price starts from $69Flat Rate, Per Month - Free version - Free trial Price starts from $99Flat Rate, Per Month - Free version - Free trial Best for Best for Toast is designed exclusively for foodservice. While other POS systems are split up between industries, Toast has always been focused on addressing the specific challenges of foodservice providers. Best for SpotOn is a fully-integrated restaurant and retail management system empowering businesses of all sizes with digital tools supported by personal service at a fair price. ## User reviews Pros & cons BD Barrett D. Night Auditor > "We also use the mobile options for bartenders so they can input the order in real-time while taking the order. Plus, the..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917) CC Chris C. Payroll Manager > "The biggest con is that you are not able to export order details into excel to use pivot tables and other excel functions." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7052695) CH Carmen H. Marketing Executive > "Toast POS not only solve our issues with table turn and bottlenecks, it also gives solution for back-office management automating..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6776199) JR Jessica R. Owner > "The cost was not worth what you get from the software and was much higher than its competitors. While start up cost was..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6837418) PD Patricia D. Loan servicing representative > "As a customer, the toast app has saved me so much time and I can pay my bill right away so my waiter doesn’t have to stop what..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7104113) YK Yaar K. Co Owner > "Worse working experience with this company I will advise all small businesses not to switch to toast I switched to toast a month..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6743871) Sara B. HR Manager > "The reporting features, tip management, and online ordering are just a few of my favorite things about Toast." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6871139) VR Verified Reviewer Admin > "My first question is why is Toast taking $100 for a gift card when the business is closed?" [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7081677) Allie H. Founder > "Toast is best in class not only because of it's commitment to innovation but also the quality of customer service." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7086723) VR Verified Reviewer Manager > "This is a major drag as any incorrectly OOS item really slows down checkout." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7136371) MM Marcelo M. CEO > "The system is intuitive, stable, and continues to evolve with features that truly support daily restaurant management" [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6865128) PD Patricia D. Loan servicing representative > "Sometimes one side don’t speak to the other side which causes issues." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7104113) Elizabeth L. WAITRESS > "I am a waitress, and whenever I apply for a new waitressing gig, I am always very please if they use Toast." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7086029) BD Barrett D. Night Auditor > "The only aspect I don't enjoy is the connectivity issues with external programs." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917) Sara B. HR Manager > "Ease of use for front of house team members, and guests and the many different features that Toast POS has that can be specified..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6871139) RF Robert F. Sales Representative > "Sometimes it freezes when the connection is weak, and new staff needs some time to get used to the interface." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6805218) AF Adashia F. Owner > "I use it every time I order from my favorite food spot." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7089125) JT Jeff T. Operations Support Leader > "Some service outages (credit card processing) and difficult programming on the back end." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6647510) LD Lindsey D. Manager > "I’ve made new menus, created LTO offers, and helped cater the online platform to our restaurants needs." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6692949) TM Terry M. Manager > "Getting in touch with a sales rep is difficult." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7116514) JR Jessica R. Owner > "The time we had it we were able to pick up basics quickly and I like the reporting options it had." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6837418) JR Jen R. Owner > "I was on the phone for 34 minutes and not one person could figure out how to reinstate my account. But you better know they still..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6494775) KJ Katherine J. Director of Marketing > "We have multiple stations as well as handles for all of our staff to use to help the speed of service." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6806569) BK Bryan K. Owner > "I explained our set up in detail before I purchased any equipment from Toast, and was assure that they had a hardware solution for..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___4838514) FS Falak S. Network Administrator > "There are so many POS devices in a Restaurant and Toast has one device that can take order, Create and Take Payments all in one..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5028122) CT Carl T. General manager > "Appalling customer service following delivery of hardware." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563) JK Joy K. Waitress and Bartender > "Having a simple yet quick system is imperative to making sure a restaurant runs smoothly - and Toast allows just that." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6778080) BD Barrett D. Night Auditor > "It doesn't happen all the time but when it does, it creates issues." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917) JT Jeff T. Operations Support Leader > "Easily accessible information and editing from smart phone, computer and other hardware." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6647510) SK Sarah K. Food and Beverage Manager > "The system upgrades and there is no warning, which can be difficult to navigate at first." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6319871) BD Brian D. Treasurer > "We really like the integration to QBO using a third party tool." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984) MF MIke F. Owner > "for the last two weeks we have used Toast the 3rd parties are still not set up correctly, there is ZERO RESPONSE FROM UPPER..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4874063) LD Lindsey D. Manager > "It’s so easy to add and publish new items on the go from the handheld devices or POS Stations." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6692949) CT Carl T. General manager > "Support is absolutely awful, literally non-existent." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563) ED Eddie D. General Manager > "Transactions are transparent and efficient." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6849512) Don Reno I. Marketing Director > "We tried integrating doordash into toast and when we visited the shop on Toast it was locked and we were unable to add the..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6206035) LA Lauren A. Administrator > "Troubleshooting is easy." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7141438) CM Christopher M. CEO > "There were some minor issues and some servers or bartenders did not like it." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6629980) CT Carl T. General manager > "The system itself is pretty good, as is the hardware." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563) AM Andrew M. Owner > "I was mislead by their sales team, it never felt right but i was sold on the 3rd party integration, once i found out they don't..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4955894) RF Robert F. Sales Representative > "Toast POS makes our service faster and more structured." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6805218) RB ROB B. Owner > "SOme of the features like event management or online ordering are too pricey for a small store." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6087272) CM Christopher M. CEO > "Having multiple screens was great and the convenience of the handhelds was great!" [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6629980) JV Jody V. Co-owner > "This adds complaints from customers (justified), cuts into tips, and is a poor business practice that we can't opt out of. " [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4883963) ED Eddie D. General Manager > "How user friendly it is for both team members and guests." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6849512) JB Jordan B. Chef Manager > "The product's stability is inconsistent." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6594618) MC Matt C. Managing Partner > "Being able to adjust prices and buttons on the fly is helpful, as well as color coding them." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6228109) CM Chris M. Owner > "Just "lost" 5,000 loyalty emails---ooops, sorry? " [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6737170) Adam G. General Manager > "I would recommend that if you make the change to Toast, have a personal resource that is good with technology so you can avoid..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450) MB Mark B. CEO > "Customer service, Toast adding billable products and never taking them off because you cannot get a hold of customer service." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6132122) BP Bianca P. Manager > "Easy to use software with a lot of good features." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7015871) SR STEVEN R. owner > "there is email support, articles to read and don't forget the videos, but that doesn't work when you are in a real time situation." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6002393) CT Carl T. General manager > "Hardware is of good quality and works ok." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563) JS Julia S. Director of Training > "Customer support is lacking." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6560046) MM Marcelo M. CEO > "I really like the system and consistently recommend it to all my clients." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6865128) CL Charles L. Admin > "Toast offers many useful integration except One major NO NO Add-on is Toast Payroll - it's a disaster. " [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5041194) EW ELIZABETH W. company cordinator > "IT IS EASY TO ADD AND EDIT ITEMS." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6851191) Adam G. General Manager > "The ability to speak with someone with the knowledge to help you with your issue promptly is practically non-existent." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450) MT Michael T. Chief Creative Officer > "I have personally, been a Toast user for over 10 years and have seen the progression and realized what a great centralized system..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4433928) LD Lucas D. Server > "Sometimes to synch the mobile with the brain would take sometime and that was a bit annoying" [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5049662) TS Todd S. Owner > "Handheld and xtra chef are good products" [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6555856) JW Joshua W. President > "With costs of integrations and addons feels like we are getting nickled and dimed." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6004672) Adam G. General Manager > "The product is solid. If you are looking for a highly customizable system, Toast is perfect for you." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450) MW Meghan W. Manager > "My employees feel like they have to push too make buttons to get to the check." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6278360) SS Skyler S. Manager > "Toast is designed in a way that you can learn how to use all the features within minutes." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6017650) JV Jody V. Co-owner > "They are charging OUR customers .99 per order for "online processing"." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4883963) Adam G. General Manager > "As far as POS systems go, Toast is very user-friendly and highly customizable to your restaurant, bar, or venue." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450) Adam G. General Manager > "The customer service reps have minimal knowledge and are running off a script with no actual knowledge of the product." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450) NL Nick L. Owner > "From point of sale, to payment processing, to administrative setup up, to analytics and reporting, this is legitimately the most..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4348653) MB Myrhissa B. Chef > "We would be in middle of service and a handheld with just glitch and not work." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6099255) JS Joan S. Management Advisor > "It initially fulfilled our need to have orders print out directly in kitchen and for system to integrate with delivery services..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___3996922) BD Brian D. Treasurer > "I would not recommend TOAST for a non-profit." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984) SK Steve K. Owner > "The payroll integration is the feature that really sold us on the software, saving us a ton of money over paying an accountant to..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4314360) VR Verified Reviewer IT Operations Technician > "They dont offer account reps or any such services even with the initial roll out." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4848364) KB Katie B. Operations Director > "Toast software works pretty well, and has a lot of integration partners which is nice for a growing small business who is looking..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___4385510) LC Leo C. Operating Partner > "Wound up being many thousands of dollars spent only to be on the cusp of needing to replace them all." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4854642) CM Cathy M. Manager > "We've lowered the monthly costs to fit our needs and now it is more affordable." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5055070) TS Todd S. Owner > "Not good, not a good experience with post purchase." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6555856) Scotty M. General Manager > "Very easy to use, awesome user interface, very helpful customer support." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6393380) BD Brian D. Treasurer > "TOAST support it very poor." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984) [View Reviews](https://www.capterra.com/p/136301/Toast-POS/reviews/) RS Radha S. Legal Assistant > "The platform combines POS, online ordering, reservations, marketing, and reporting in a way that feels cohesive and practical for..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7139502) KG Kris G. Owner > "We are still having problems with the system, accurate reporting, credit card processing and their ability to fix many of the problems with..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671) RS Radha S. Legal Assistant > "Certain configurations required additional steps or support, which could slow down implementation for more complex needs. Despite this,..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7139502) CG Cary G. Managing Partner > "Reports, Contest setup poor, Enterprise Reporting, flexibility of moving certain items on ticket command screens, handheld connectivity..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7071586) JD Judson D. Owner Operator > "Guest Service from the support team, most of all \[sensitive content hidden\] It very user friendly product and helps us keep track of just..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6838509) KG Kris G. Owner > "The next day brought a fresh new set of challenges, including categories disappearing and previous day programming corrections being..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671) AG Ann G. General manager > "He’s knowledgeable, responsive, and genuinely focused on helping our business succeed. If you want a reliable, all-in-one solution with..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6866307) TE Tony E. Finance Manager > "I still don’t have resolved various issues such as billing tied to move to SpotOn on credit card fees, export integration to quickbooks,..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6768236) MT Madison T. Owner > "Our sales rep visited our cafe in person several times, bringing free promo items, and cookies, and pitching all of her sales tactics." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812) VA Vince A. President > "This situation has led to the loss of multiple food truck events and forced a 24-hour delay in opening our brick-and-mortar establishment..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986) TC Tadeo C. GM > "The platform is robust, user-friendly, and designed to handle the unique demands of complex businesses." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7010276) AM Aaron M. ADMIN > "They did not assign us to an engineering team sooner to assist with structural issues in our brand's menu." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7126447) Michael S. Chief Mischief Officer > "Reporting dashboard is decent for a restaurant operation." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7130971) LG Lauren G. General Manager > "I've had $300 bar tabs completely disappear and then have to try and remember everything the guest ordered to re-ring it." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164) HF Hernan F. Owner > "Thanks to the help of \[sensitive content hidden\] , I found a resolution for the issues I have." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579) MT Madison T. Owner > "However, after telling Spot On that we decided to go with a different company because the other company was offering free hardware, they..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812) TC Tadeo C. GM > "SpotOn is an exceptional payment processing and digital marketing partner that truly gets the needs of today’s businesses." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7010276) BM Bruno M. president > "So you pay tax on the sale, and Sales tax is not properly deducted." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7049382) FE FREDDIE E. manager > "great service and fast response to issues and also easy to use devices." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7048405) JP Jennifer P. Owner > "After much back and forth, we finally received a replacement router but received no credit for the months we paid for the non-working..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469) TS Tracy S. President > "There have been a couple of minor tweaks and fixes needed but they were remedied quickly." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6833919) KG Kris G. Owner > "I guess I would have to say Spot On’s inability to fix the problems is the biggest problem we have currently" [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671) VR Verified Reviewer Owner > "SpotOn does provide a competitive price for CC processing and POS systems included." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818) LG Lauren G. General Manager > "You create a tab for a customer and it just completely disappears sometimes!" [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164) ZC Zoe C. Assistant Manager, Marketing Director > "I also appreciate how everything is intertwined if you go with the whole package - POS, Reserve, & Teamwork." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6488710) JP Jennifer P. Owner > "SpotOn puts in an enormous effort to sign-up your business initially, but does not put in effort to retain your business." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469) DO Dasha O. Admin > "I like that they offer a cellular backup incase of an internet problem. " [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6507951) Michael S. Chief Mischief Officer > "API access process is broken." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7130971) KC Kate C. Director of Events and Community Engagement > "We used micros before and this is night and day improvements and ease of training, improvements and edits." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6766622) HF Hernan F. Owner > "Too many departments to resolve issues." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579) JD Judson D. Owner Operator > "Very easy to use and learn with the BOH and seems to be easy for our staff to use on the POS stations." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6838509) LG Lauren G. General Manager > "I bought my system from a third party so I can't even go through Spoton's customer service." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164) PL Parish L. General Manager > "sensitive content hidden\] is one of the best supporters (Customer & phone)." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6879343) AH Adam H. Owner > "Poor advance coordination with the applications prior to installation which creates a great deal of unnecessary stress and confusion for..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6769879) RW Reagan W. Owner > "A lot of Point of Sale systems charge a transaction fee for each transaction, so to me, it should help me make things flow smoother day to..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4914600) MT Madison T. Owner > "We made several phone calls and sent many emails and still never heard back. When they finally came out to install the hardware, they sent..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812) SP Servando P. CFO > "I think Toast and even Breadcrumb are much better POS systems." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6710583) VA Vince A. President > "The Kitchen Display System (KDS) has not been working as expected, and despite our repeated attempts to get help, we have received no..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986) AG Ann G. General manager > "Most importantly, Ivan Monroy’s support has been outstanding." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6866307) JP Jennifer P. Owner > "As a result employees do not use them and we have to continue paying for them because of our contract." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469) AR Antonio R. Owner > "Customer service, friendly usage, overall platform, integración capabilities, progressive software, Reporting." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6176502) MT Madison T. Owner > "Prices in the system were (and still are) incorrect and you can only alter them if you have access to a laptop." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812) VR Verified Reviewer Owner > "Nothing changed on my end and my revenue stayed consistent." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818) KG Kris G. Owner > "All I can do is warn anyone thinking about purchasing this system regrets." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671) GRP Ganesh Reddy P. Manager > "From consistent and productive retail location frameworks to incorporated administration arrangements worked for the quickly developing..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4317730) VA Vince A. President > "Every request for a manager’s callback has been ignored, leaving us to deal with significant operational challenges on our own." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986) GRP Ganesh Reddy P. Manager > "Known for its quick advancement and customized help, SpotOn offers a start to finish programming and installment stage to smooth out tasks,..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4317730) JP Jason P. Owner > "Hardware locking up, freezing and impacting work shifts and service." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6595478) MS Michal S. Partner > "I like the fact that this is flexible when it comes to hardware, when you can have a multitude of registers and handheld devices." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6027088) HF Hernan F. Owner > "Too much problems with the company." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579) HL Heathee L. Owner operator > "Hands on help from the rep to set and customer service throughout the whole process. Once you’re set up it’s very convenient for the..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6018153) CC Cindy C. Chef Owner > "POS main screen slow and not touch sensitive as it should be" [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6808926) PR Pamela R. Special Events Bar Manager > "I was really excited to get information about SpotOn, especially since I knew the sales rep personally." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6321388) AP Anthony P. Program Manager > "There is no way for a customer to check a gift card balance online. When I sought customer support it took a number of back and forth..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6267979) CH Caitlin H. GM > "SpotOn Reporting is incredibly impactful and allows for a easy snapshot of all things on the reporting end!" [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4964656) VR Verified Reviewer Owner > "They did not make me pay any penalties but nobody could provide me a valid reason as to why I had to pay more every single month without..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818) SW Susan W. Accountant/Co-Owner > "Everything from the process of giving them what they needed to get us started for what we needed in a POS system to the installation to..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4140551) TS Trent S. owner > "From not allowing us to start a tab with American Express to not allowing us to re adjust a tip if it was entered incorrectly.. For the..." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#SoftwareAdvice___6193076) LP Louis P. Facilitator > "Excellent response time and customer service." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6792399) JK James K. Chef Owner > "It has taken 2 months to address our issues and they still aren't resolved." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6871919) ZC Zoe C. Assistant Manager, Marketing Director > "Tech support and (especially \[sensitive content hidden\]) are very responsive and helpful." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6488710) CC Cindy C. Chef Owner > "Menu build not handled as well as I would have liked and as I was assured it would be" [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6808926) AR Antonio R. Owner > "With \[sensitive content hidden\] help, we have been able to easily manage multiple locations and administrators." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6176502) SB Stephen B. CFO > "Constant problems with the register and system and poor to no response time. " [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6631632) JH Julie H. Owner > "The express POS is very simple to program and is easy to train new employees how to use it. " [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6804949) RW Rachel W. owner > "Constant handheld issues caused our staff years of grief during busy times." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6767656) JL Jordan L. Head Manager > "Love the adaptability and how easy it is to change." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6451375) BW Brenda W. Partner > "Our beginning relationship was not that great as a rep left the company within days of us beginning our setup without a word to us." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6666555) TD Tammy D. Manager > "sensitive content hidden\] stayed with us during our busiest times and help troubleshoot and solve any glitches that came up." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4815434) CH Cale H. Owner/operator > "Customer service/back-end, point of sale, scheduling, proposals (or lack there of), credit card machine, basically everything." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4805189) ST Sheila T. Owner > "I like the ability to provide a discount for cash sales. " [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4819067) RW Rachel W. owner > "It is not the right system for bars/restaurants." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6767656) MC MARIA C. Manager > "Not only did Spot On match the rates of a popular POS system, but they actually managed to beat it, which was a pleasant surprise." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6175143) MT Madison T. Owner > "Our cafe is also still not listed on Door Dash." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812) JS Joe S. Owner > "Customizable and easy to learn how to use." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6754674) VA Vince A. President > "The in-house issues it’s now causing has taken it to a new level of dissatisfaction." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986) BL Bill L. Owner > "Sales and Install team were extremely helpful" [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6327004) RA Rachel A. owner > "has the occasional glitch and the phone customer service line can be tricky and take a long time to get through/get a call back sometimes" [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6040586) MC MARIA C. Manager > "One of the standout aspects of our experience was the competitive rate offered for their POS system." [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6175143) Bill C. Owner > "I recently had an issue that Client Success Partner" [See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6812030) [View Reviews](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) ## User interface 4.15 (551) [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/) 4.25 (370) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Toast POS 38/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Barcode Recognition - Barcode/Ticket Scanning - Cash Management - Credit Card Processing - Customer Database - Customer History - Customizable Reports - Data Import/Export - Delivery Management - Discount Management - Electronic Payments - Employee Management - For Restaurants - Generative AI - Gift Card Management - Inventory Management - Inventory Tracking - Loyalty Program - Mobile Access - Multi-Location - Offline Access - Online Ordering - Order Entry - Order Management - Order Tracking - Payment Processing - Point of Sale (POS) - Price/Margin Management - Promotions Management - Purchase Order Management - Real-Time Data - Real-Time Reporting - Real-Time Updates - Receipt Management - Reporting/Analytics - Reporting & Statistics - Reservations Management - Returns Management - Sales Reports - Sales Tax Management - Sales Trend Analysis - Separate Checks - Split Checks - Stock Management [See all features](https://www.capterra.com/p/136301/Toast-POS/#features) SpotOn Top features 46/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Barcode Recognition - Barcode/Ticket Scanning - Cash Management - Credit Card Processing - Customer Database - Customer History - Customizable Reports - Data Import/Export - Delivery Management - Discount Management - Electronic Payments - Employee Management - For Restaurants - Generative AI - Gift Card Management - Inventory Management - Inventory Tracking - Loyalty Program - Mobile Access - Multi-Location - Offline Access - Online Ordering - Order Entry - Order Management - Order Tracking - Payment Processing - Point of Sale (POS) - Price/Margin Management - Promotions Management - Purchase Order Management - Real-Time Data - Real-Time Reporting - Real-Time Updates - Receipt Management - Reporting/Analytics - Reporting & Statistics - Reservations Management - Returns Management - Sales Reports - Sales Tax Management - Sales Trend Analysis - Separate Checks - Split Checks - Stock Management [See all features](https://www.capterra.com/p/197473/SpotOn-Restaurant/#features) ### Recognition Toast POS is recognized as a top-rated tool in 3 Capterra Shortlist reports SpotOn is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Toast POS Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SpotOn Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Toast POS - By Toast - Located in United States - Founded in 2011 SpotOn - By SpotOn - Located in United States - Founded in 2013 ## Popular Comparisons [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) vs [Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.85 (591)](https://www.capterra.com/p/142877/Restroworks/reviews/) $69/month Price Contact vendor for pricing 4.1 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/136301-142877/Toast-POS-vs-Restroworks) [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) vs [Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.85 (591)](https://www.capterra.com/p/142877/Restroworks/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/142877-197473/Restroworks-vs-SpotOn-Restaurant) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) vs [Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (258)](https://www.capterra.com/p/118828/Lavu/reviews/) $69/month Price Contact vendor for pricing 4.1 Features 4.2 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/118828-136301/Lavu-vs-Toast-POS) [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) vs [Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (258)](https://www.capterra.com/p/118828/Lavu/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.2 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/118828-197473/Lavu-vs-SpotOn-Restaurant) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $69/month Price $349one time 4.1 Features 3.8 4.2 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/136301-152638/Toast-POS-vs-Epos-Now) [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) vs [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/) $99/month Price $69/month 4.2 Features 4.4 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/143463-197473/Cake-POS-vs-SpotOn-Restaurant) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) vs [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) $69/month Price $69/month 4.1 Features 3.7 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/136301-140677/Toast-POS-vs-TouchBistro) [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $99/month Price $349one time 4.2 Features 3.8 4.2 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/152638-197473/Epos-Now-vs-SpotOn-Restaurant) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) vs [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/) $69/month Price $69/month 4.1 Features 4.4 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/136301-143463/Toast-POS-vs-Cake-POS) [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) vs [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) $99/month Price $69/month 4.2 Features 3.7 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/140677-197473/TouchBistro-vs-SpotOn-Restaurant) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) vs [Clover](https://www.capterra.com/p/226864/Clover/)[3.77 (570)](https://www.capterra.com/p/226864/Clover/reviews/) $69/month Price Contact vendor for pricing 4.1 Features 3.8 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/136301-226864/Toast-POS-vs-Clover) [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) vs [Clover](https://www.capterra.com/p/226864/Clover/)[3.77 (570)](https://www.capterra.com/p/226864/Clover/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 3.8 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/197473-226864/SpotOn-Restaurant-vs-Clover)