---
title: "Compare Toast POS vs Simphony POS 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Toast POS and Simphony POS based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/136301-202814/Toast-POS-vs-Oracle-MICROS-Simphony"
page_type: "comparison"
language: "en"
publication_date: "2026-10-31"
---

# Toast POS vs Simphony POS Features and Cost Comparison

Last updated October 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Toast POSSimphony POS2/4 selected

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.1 (555)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

[Simphony POS](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/)[4.2 (26)](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/reviews/)

[## Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.1 (555)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting Price

$69.00/month

Value-for-Money

3.8

Functionality

4.1

Ease of Use

4.2

Customer Service

3.7

Reviews Sentiment

Based on [555 reviews](#user-reviews)

Positive

440

Neutral

42

Negative

73

[## Simphony POS](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/)[4.2 (26)](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/reviews/)

Starting Price

$1.00/month

Value-for-Money

3.5

Functionality

4

Ease of Use

3.8

Customer Service

3.3

Reviews Sentiment

AN

HE

Based on [26 reviews](#user-reviews)

Positive

22

Neutral

1

Negative

3

## Summary

* * *

Key features rated by users

Features selected based on 2,462 reviews from restaurant pos software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

For Restaurants

4.3

Order Entry

4.5

Online Ordering

4.2

Electronic Payments

4.1

Mobile Access

3.9

\--%Fit

Not enough reviews

Feature ratings

For Restaurants

3.7

Order Entry

2.3

Online Ordering

1.0

Electronic Payments

1.0

Mobile Access

\--

User satisfaction

User satisfaction

4.1

User reviews[555](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

3.8

Customer support

3.7

User satisfaction

4.2

User reviews[26](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/reviews/)

Ease of use

3.8

Functionality

4.0

Value for money

3.5

Customer support

3.3

Price starts from

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$1Per Month

-   Free version
-   Free trial

Best for

Best for

Restaurants, bars, cafés, food trucks, and multi-location restaurant groups — from quick service and fast casual to fine dining — plus grocery, convenience, and bottle shop retail.

Best for

Oracle Simphony POS is a purpose-built restaurant management platform for all sizes of food and beveraage operations, from independent restaurants to large enterprises.

## User reviews

Pros & cons

BD

Barrett D.

Night Auditor

> "We also use the mobile options for bartenders so they can input the order in real-time while taking the order. Plus, the..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917)

CC

Chris C.

Payroll Manager

> "The biggest con is that you are not able to export order details into excel to use pivot tables and other excel functions."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7052695)

CH

Carmen H.

Marketing Executive

> "Toast POS not only solve our issues with table turn and bottlenecks, it also gives solution for back-office management..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6776199)

YK

Yaar K.

Co Owner

> "Worse working experience with this company I will advise all small businesses not to switch to toast I switched to toast a..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6743871)

PD

Patricia D.

Loan servicing representative

> "As a customer, the toast app has saved me so much time and I can pay my bill right away so my waiter doesn’t have to stop what..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7104113)

AU

Alexandr U.

Director

> "Throughout this period, we received repeated assurances that the refund was being processed, yet nothing has been returned."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#GetApp___7174952)

LD

Lindsey D.

Manager

> "I’ve made new menus, created LTO offers, and helped cater the online platform to our restaurants needs."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6692949)

CT

Courtney T.

HR Manager

> "My least favorite part about Toast is the constant "double charges" that guests see."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7165672)

Sara B.

HR Manager

> "The reporting features, tip management, and online ordering are just a few of my favorite things about Toast."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6871139)

JR

Jessica R.

Owner

> "The cost was not worth what you get from the software and was much higher than its competitors. While start up cost was..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6837418)

KJ

Katherine J.

Director of Marketing

> "We have multiple stations as well as handles for all of our staff to use to help the speed of service."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6806569)

LF

LINDA F.

Controller

> "I got an email saying it was done and so I ran the reports again and they still didn't work."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7195343)

Allie H.

Founder

> "Toast is best in class not only because of it's commitment to innovation but also the quality of customer service."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7086723)

VR

Verified Reviewer

Admin

> "My first question is why is Toast taking $100 for a gift card when the business is closed?"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7081677)

MM

Marcelo M.

CEO

> "The system is intuitive, stable, and continues to evolve with features that truly support daily restaurant management"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6865128)

VR

Verified Reviewer

Manager

> "This is a major drag as any incorrectly OOS item really slows down checkout."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7136371)

Elizabeth L.

WAITRESS

> "I am a waitress, and whenever I apply for a new waitressing gig, I am always very please if they use Toast."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7086029)

AU

Alexandr U.

Director

> "I cannot comment on the software itself because it was never installed or used."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#GetApp___7174952)

JK

Joy K.

Waitress and Bartender

> "Having a simple yet quick system is imperative to making sure a restaurant runs smoothly - and Toast allows just that."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6778080)

BD

Barrett D.

Night Auditor

> "The only aspect I don't enjoy is the connectivity issues with external programs."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917)

Sara B.

HR Manager

> "Ease of use for front of house team members, and guests and the many different features that Toast POS has that can be..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6871139)

RF

Robert F.

Sales Representative

> "Sometimes it freezes when the connection is weak, and new staff needs some time to get used to the interface."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6805218)

AF

Adashia F.

Owner

> "I use it every time I order from my favorite food spot."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7089125)

JT

Jeff T.

Operations Support Leader

> "Some service outages (credit card processing) and difficult programming on the back end."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6647510)

JT

Jeff T.

Operations Support Leader

> "Easily accessible information and editing from smart phone, computer and other hardware."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6647510)

PD

Patricia D.

Loan servicing representative

> "Sometimes one side don’t speak to the other side which causes issues."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7104113)

JR

Jessica R.

Owner

> "The time we had it we were able to pick up basics quickly and I like the reporting options it had."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6837418)

AU

Alexandr U.

Director

> "Extremely disappointing experience and poor handling of what should have been a straightforward issue."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#GetApp___7174952)

BD

Brian D.

Treasurer

> "We really like the integration to QBO using a third party tool."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984)

BD

Barrett D.

Night Auditor

> "It doesn't happen all the time but when it does, it creates issues."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917)

LD

Lindsey D.

Manager

> "It’s so easy to add and publish new items on the go from the handheld devices or POS Stations."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6692949)

TM

Terry M.

Manager

> "Getting in touch with a sales rep is difficult."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7116514)

RF

Robert F.

Sales Representative

> "Toast POS makes our service faster and more structured."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6805218)

Don Reno I.

Marketing Director

> "We tried integrating doordash into toast and when we visited the shop on Toast it was locked and we were unable to add the..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6206035)

CM

Christopher M.

CEO

> "Having multiple screens was great and the convenience of the handhelds was great!"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6629980)

CM

Christopher M.

CEO

> "There were some minor issues and some servers or bartenders did not like it."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6629980)

MC

Matt C.

Managing Partner

> "Being able to adjust prices and buttons on the fly is helpful, as well as color coding them."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6228109)

CT

Carl T.

General manager

> "Appalling customer service following delivery of hardware."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563)

Adam G.

General Manager

> "I would recommend that if you make the change to Toast, have a personal resource that is good with technology so you can avoid..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

RB

ROB B.

Owner

> "SOme of the features like event management or online ordering are too pricey for a small store."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6087272)

ED

Eddie D.

General Manager

> "Transactions are transparent and efficient."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6849512)

JB

Jordan B.

Chef Manager

> "The product's stability is inconsistent."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6594618)

FS

Falak S.

Network Administrator

> "There are so many POS devices in a Restaurant and Toast has one device that can take order, Create and Take Payments all in one..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5028122)

CM

Chris M.

Owner

> "Just "lost" 5,000 loyalty emails---ooops, sorry? "

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6737170)

LA

Lauren A.

Administrator

> "Troubleshooting is easy."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7141438)

MB

Mark B.

CEO

> "Customer service, Toast adding billable products and never taking them off because you cannot get a hold of customer service."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6132122)

CT

Carl T.

General manager

> "The system itself is pretty good, as is the hardware."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563)

CT

Carl T.

General manager

> "Support is absolutely awful, literally non-existent."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563)

MT

Michael T.

Chief Creative Officer

> "I have personally, been a Toast user for over 10 years and have seen the progression and realized what a great centralized..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4433928)

JR

Jen R.

Owner

> "I was on the phone for 34 minutes and not one person could figure out how to reinstate my account. But you better know they..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6494775)

Adam G.

General Manager

> "The product is solid. If you are looking for a highly customizable system, Toast is perfect for you."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

Adam G.

General Manager

> "The ability to speak with someone with the knowledge to help you with your issue promptly is practically non-existent."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

SS

Skyler S.

Manager

> "Toast is designed in a way that you can learn how to use all the features within minutes."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6017650)

BK

Bryan K.

Owner

> "I explained our set up in detail before I purchased any equipment from Toast, and was assure that they had a hardware solution..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___4838514)

Adam G.

General Manager

> "As far as POS systems go, Toast is very user-friendly and highly customizable to your restaurant, bar, or venue."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

SK

Sarah K.

Food and Beverage Manager

> "The system upgrades and there is no warning, which can be difficult to navigate at first."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6319871)

NL

Nick L.

Owner

> "From point of sale, to payment processing, to administrative setup up, to analytics and reporting, this is legitimately the..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4348653)

MW

Meghan W.

Manager

> "My employees feel like they have to push too make buttons to get to the check."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6278360)

ED

Eddie D.

General Manager

> "How user friendly it is for both team members and guests."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6849512)

MF

MIke F.

Owner

> "for the last two weeks we have used Toast the 3rd parties are still not set up correctly, there is ZERO RESPONSE FROM UPPER..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4874063)

SK

Steve K.

Owner

> "The payroll integration is the feature that really sold us on the software, saving us a ton of money over paying an accountant..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4314360)

Adam G.

General Manager

> "The customer service reps have minimal knowledge and are running off a script with no actual knowledge of the product."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

KB

Katie B.

Operations Director

> "Toast software works pretty well, and has a lot of integration partners which is nice for a growing small business who is..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___4385510)

MB

Myrhissa B.

Chef

> "We would be in middle of service and a handheld with just glitch and not work."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6099255)

BP

Bianca P.

Manager

> "Easy to use software with a lot of good features."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7015871)

BD

Brian D.

Treasurer

> "I would not recommend TOAST for a non-profit."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984)

CT

Carl T.

General manager

> "Hardware is of good quality and works ok."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563)

BD

Brian D.

Treasurer

> "TOAST support it very poor."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984)

AP

Annalee P.

General manager

> "It was fairly simple to use without any knowledge of the software beforehand"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6736831)

KM

Kirsten M.

Co-Owner

> "Useless technology for pop ups and festivals (we lost $600 when we tried to use the handheld at a recent festival), and..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___4213435)

MM

Marcelo M.

CEO

> "I really like the system and consistently recommend it to all my clients."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6865128)

AB

Allie B.

Manager and Owner

> "We are always left disappointed with the processing fees for credit cards."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6271186)

JT

Jeff T.

Operations Support Leader

> "Overall positive and pretty easy to use for employee processes"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6647510)

AM

Andrew M.

Owner

> "I was mislead by their sales team, it never felt right but i was sold on the 3rd party integration, once i found out they don't..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4955894)

EW

ELIZABETH W.

company cordinator

> "IT IS EASY TO ADD AND EDIT ITEMS."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6851191)

Adam G.

General Manager

> "DO NOT use Toast Payroll services."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

RT

Rochelle T.

UGC creator

> "Also, the handheld tablets make service 100% more efficient."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6158369)

JV

Jody V.

Co-owner

> "This adds complaints from customers (justified), cuts into tips, and is a poor business practice that we can't opt out of. "

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4883963)

SF

Shayna F.

Owner

> "The search bar feature at the top makes it easy to find what you are looking for in a platform that is really encompassing of..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4430441)

LL

Larry L.

GM/Owner

> "Their set up map for delivery is garbage, if you plan on having delivery go with a different system."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4371932)

MC

Matt C.

Managing Partner

> "Being able to adjust prices and buttons on the fly is helpful, as well as color coding them."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6228109)

RL

Rachel L.

Owner/ Manager

> "Assigning comp buttons doesn't always work."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4384993)

EW

ELIZABETH W.

company cordinator

> "IT IS EASY TO ADD AND EDIT ITEMS."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6851191)

KS

Kurt S.

General Manager

> "New back end editor isn't as direct as it could be"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4430537)

BL

Brenten L.

Co-Founder

> "Amazing interface that is clean and modern!"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___3539229)

CP

Chris P.

Owner

> "We have had to make adjustments we go , but it is still not optimized after 3 years."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___3316189)

BD

Brian D.

Treasurer

> "We really like the integration to QBO using a third party tool."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984)

AC

Adrian C.

Bartender

> "There really isn't anything about this program that I didn't like but, if I could improve anything it would be the keyboard..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___3029850)

KB

Katie B.

Operations Director

> "Toast software works pretty well, and has a lot of integration partners which is nice for a growing small business who is..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___4385510)

Don Reno I.

Marketing Director

> "We tried integrating doordash into toast and when we visited the shop on Toast it was locked and we were unable to add the..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6206035)

SC

Shalawn C.

Office Manager

> "Online ordering is easy to manage with Toast integration!"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4319850)

AM

Andrew M.

Owner

> "I was mislead by their sales team, it never felt right but i was sold on the 3rd party integration, once i found out they don't..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4955894)

CH

Crista H.

HRBP

> "Everything is integrated and communicates well."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4641719)

CL

Charles L.

Admin

> "Toast offers many useful integration except One major NO NO Add-on is Toast Payroll - it's a disaster. "

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5041194)

Adam G.

General Manager

> "The product is solid. If you are looking for a highly customizable system, Toast is perfect for you."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

JW

Joshua W.

President

> "With costs of integrations and addons feels like we are getting nickled and dimed."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6004672)

MT

Michael T.

Chief Creative Officer

> "Constantly, I find this refreshing and knowing that new features and securities are always top of mind from the engineers, we..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4433928)

Adam G.

General Manager

> "The ability to speak with someone with the knowledge to help you with your issue promptly is practically non-existent."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

DS

Donna S.

bookkeeper

> "They are also downloadable to either pdf or excel spreadsheet which makes them even more customizable for my needs."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4693253)

JR

Jon R.

Ttt

> "NOW THEY PULL THIS!!.The ONLY OPTION IS TO OPT OUT OF ONLINE ORDERING.RIP"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4910795)

SK

Shelly K.

Owner

> "The one thing I like best about toast is the ability to customize almost everything."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4229962)

HD

Heather D.

Admin

> "Not the easiest to use."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4325219)

Allie H.

Founder

> "Toast is best in class not only because of it's commitment to innovation but also the quality of customer service."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7086723)

CT

Carl T.

General manager

> "Appalling customer service following delivery of hardware."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563)

RF

Robert F.

Sales Representative

> "Toast POS makes our service faster and more structured."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6805218)

MB

Mark B.

CEO

> "Customer service, Toast adding billable products and never taking them off because you cannot get a hold of customer service."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6132122)

Adam G.

General Manager

> "I would recommend that if you make the change to Toast, have a personal resource that is good with technology so you can avoid..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

CT

Carl T.

General manager

> "Support is absolutely awful, literally non-existent."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563)

MM

Marcelo M.

CEO

> "I really like the system and consistently recommend it to all my clients."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6865128)

Adam G.

General Manager

> "The customer service reps have minimal knowledge and are running off a script with no actual knowledge of the product."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

[View Reviews](https://www.capterra.com/p/136301/Toast-POS/reviews/)

AN

Adarsh N.

Food and Beverage Associate

> "I have been using this software on daily basis from last four years, it is a great software for billing purpose, you can get a personal id for yourself,..."

[See full review](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/#Capterra___2601267)

SW

Sam W.

Hotel / Restaurant Owner

> "The complexity and backward nature it was set up, with an inability to modify it without great expense."

[See full review](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/#Capterra___2635598)

VR

Verified Reviewer

Operation Manager

> "Very helpful software , reduce the time of any paperwork , easy integrate with opera system, you can get customized reposts ."

[See full review](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/#Capterra___2790853)

TW

Tyler W.

Assistant General Manager

> "Getting in touch with customer support is next to impossible."

[See full review](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/#SoftwareAdvice___2888312)

VR

Verified Reviewer

Operation Manager

> "very helpful software for running the operation , easy in use and in the era of COVIDE 19 very usful and helpful to reduce contact with the people , very easy..."

[See full review](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/#Capterra___2790853)

SW

Sam W.

Hotel / Restaurant Owner

> "The complexity and backward nature it was set up, with an inability to modify it without great expense."

[See full review](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/#Capterra___2635598)

VR

Verified Reviewer

Operation Manager

> "Very helpful software , reduce the time of any paperwork , easy integrate with opera system, you can get customized reposts ."

[See full review](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/#Capterra___2790853)

TW

Tyler W.

Assistant General Manager

> "Getting in touch with customer support is next to impossible."

[See full review](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/#SoftwareAdvice___2888312)

[View Reviews](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/reviews/)

## User interface

4.14 (555)

[Simphony POS](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/)

4.15 (26)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Toast POS

Top features

32/50

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Bar Tab Management
-   Billing & Invoicing
-   Cash Management
-   Clock In/Out
-   Commission Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customer Database
-   Customer History
-   Customizable Categories
-   Customizable Reports
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   Dynamic Pricing
-   eCommerce Management
-   Electronic Payments
-   Employee Management
-   Employee Scheduling
-   For Bars/Clubs
-   For iPad Devices
-   For Restaurants
-   For Retail
-   Generative AI
-   Gift Card Management
-   Inventory Control
-   Inventory Management
-   Inventory Tracking
-   Invoice Management
-   Kitchen/Menu Management
-   Kitchen Tickets
-   Layaway Management
-   Loyalty Management
-   Loyalty Program
-   Menu Building
-   Mobile Access
-   Multi-Location
-   Offline Access
-   Online Ordering
-   Order Entry

[See all features](https://www.capterra.com/p/136301/Toast-POS/#features)

Simphony POS

30/50

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Bar Tab Management
-   Billing & Invoicing
-   Cash Management
-   Clock In/Out
-   Commission Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customer Database
-   Customer History
-   Customizable Categories
-   Customizable Reports
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   Dynamic Pricing
-   eCommerce Management
-   Electronic Payments
-   Employee Management
-   Employee Scheduling
-   For Bars/Clubs
-   For iPad Devices
-   For Restaurants
-   For Retail
-   Generative AI
-   Gift Card Management
-   Inventory Control
-   Inventory Management
-   Inventory Tracking
-   Invoice Management
-   Kitchen/Menu Management
-   Kitchen Tickets
-   Layaway Management
-   Loyalty Management
-   Loyalty Program
-   Menu Building
-   Mobile Access
-   Multi-Location
-   Offline Access
-   Online Ordering
-   Order Entry

[See all features](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/#features)

### Recognition

No recognitions have been awarded to Toast POS

Simphony POS is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Toast POS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Simphony POS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Toast POS

-   By Toast
-   Located in United States
-   Founded in 2011

Simphony POS

-   By Oracle
-   Located in United States
-   Founded in 1977

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