# Toast POS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Toast POS Software - reviews, pricing plans, popular comparisons to other Bakery products and more. Source: https://www.capterra.com/compare/136301-208443/Toast-POS-vs-QuickBooks-POS --- # Toast POS Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Toast POS ## What is Toast POS? Toast is a restaurant point of sale and management system that helps restaurants improve operations, increase sales and create a better guest experience. Toast customers can easily fulfill orders, update online and in-house menus, and manage staff payroll. With online ordering, advanced real-time reporting and loyalty programs built in, Toast eliminates the need to juggle multiple vendors and dramatically cuts costs. ## What is Toast POS used for? [Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/) Overall rating Based on 549 user reviews Reviews sentiment Positive 79% Neutral 8% Negative 13% Pros & cons Highly customizable and user-friendly Comprehensive and evolving features Frequent glitches and slow fixes Slow and unreliable phone support Starting price $69 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Toast POS alternatives Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (566)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/136301/Toast-POS/alternatives/) ## Who uses Toast POS? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Highly customizable and user-friendly 88% positive reviews out of 124 Most reviewers describe ease of use as a major benefit, highlighting customization and simple operation for all staff. Nick L Owner, 11 - 50 employees. "Everything about this system is designed around the end user experience and implemented nearly flawlessly." Frequent glitches and slow fixes 77% negative reviews out of 56 Most reviewers indicate recurring bugs disrupt operations, with slow or inconsistent resolution from support. lex P owner, 11 - 50 employees. "I have several issues that are critical and I cannot get one person who is capable of making any decision or even sending me to the right place." Comprehensive and evolving features 84% positive reviews out of 38 Most reviewers find the features extensive, regularly updated, and adaptable to various business needs. Sara B HR Manager, 201 - 500 employees. "Ease of use for front of house team members, and guests and the many different features that Toast POS has that can be specified to our needs." Slow and unreliable phone support 78% negative reviews out of 46 Most users comment phone support involves long waits, unresolved issues, and frequent lack of follow-up or expertise. Intuitive and efficient navigation 92% positive reviews out of 36 Most users report navigation is straightforward, making daily tasks and accessing information much more efficient. High and unclear fees 92% negative reviews out of 36 Most users report unexpected charges, expensive processing fees, and difficulty obtaining refunds or billing corrections. Jessica R Owner, 2 - 10 employees. "The cost was not worth what you get from the software and was much higher than its competitors. While start up cost was relatively low, the monthly fees, hidden fees, fees for every single thing add up and it becomes a very expensive monthly bill." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payment Processing 4.3 (196) 67.86% of 196 reviewers that rated this feature as important or highly important It gives you fast, reliable payment handling with support for cash, cards, Apple Pay, and offline processing. Some reviewers find it easy and efficient, but others report occasional network outages, high fees, and wish for more flexibility in choosing processors. Sales Reports 4.3 (184) 64.13% of 184 reviewers that rated this feature as important or highly important With this capability, you can access detailed sales data from any device and customize reports. Users think the reports are comprehensive and easy to read, though some mention limits on data range and desire more customization without exporting raw data. Order Management 4.1 (160) 56.25% of 160 reviewers that rated this feature as important or highly important Order management helps you track, edit, and prioritize orders from multiple channels on a user-friendly dashboard. Reviewers indicate it keeps operations organized and efficient, but some mention issues with KDS routing and desire more flexibility for complex workflows. Online Ordering 4.2 (124) 61.29% of 124 reviewers that rated this feature as important or highly important You benefit from seamless online ordering, integrating with DoorDash and Uber Eats, and boosting sales. Reviewers appreciate its easy setup and time savings, though some mention high fees, occasional confusion for customers, and desire for more delivery options. Order Entry 4.5 (86) 75.58% of 86 reviewers that rated this feature as important or highly important Toast POS offers intuitive order entry, letting you quickly select, edit, and categorize items with real-time inventory updates. Reviewers appreciate its user-friendly design, easy setup, and minimal training required, making it accessible for new staff and efficient for daily use. For Restaurants 4.3 (168) 65.48% of 168 reviewers that rated this feature as important or highly important Serves restaurants Toast POS 81 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Accounting functionality within the system, not requiring integration with third-party tools Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Tracking, calculating, and paying commissions and earnings to employees Manage, organize, and store contact information Accept and process credit card transactions Record customer information, purchase history, and other notes Store and organize information about customers and previous interactions Add customized logos and colors to align with company branding Alter the layout and content of reports Import and export data to and from software applications A note of the expected delivery date and time Manage order deliveries until they are received by the customers Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Dispatch food deliveries Software used by Bakery shops and services Designed for bars, clubs, nightclubs, etc. Designed for food trucks Serves restaurants For Retail Stores Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Integration with Internet of Things devices to automate real-time tracking, data collection and other processes Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Allows users to view inventory and build a menu that's appropriate Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Create and edit a list of food/beverage items Access software remotely via mobile devices Clients can submit payments via mobile devices Manage and support multiple locations You benefit from seamless online ordering, integrating with DoorDash and Uber Eats, and boosting sales. Reviewers appreciate its easy setup and time savings, though some mention high fees, occasional confusion for customers, and desire for more delivery options. Accept and process online payment transactions Toast POS offers intuitive order entry, letting you quickly select, edit, and categorize items with real-time inventory updates. Reviewers appreciate its user-friendly design, easy setup, and minimal training required, making it accessible for new staff and efficient for daily use. Order management helps you track, edit, and prioritize orders from multiple channels on a user-friendly dashboard. Reviewers indicate it keeps operations organized and efficient, but some mention issues with KDS routing and desire more flexibility for complex workflows. Schedule an order online for a future time/date Track orders throughout the fulfillment process Automate order processes to improve operational efficiency in fulfillment, shipping, and more It gives you fast, reliable payment handling with support for cash, cards, Apple Pay, and offline processing. Some reviewers find it easy and efficient, but others report occasional network outages, high fees, and wish for more flexibility in choosing processors. Accept and process customer payments for products or services using hardware and software Integrates with point of sale (POS) systems Tool used to determine accurate pricing and product eligibility for borrowers Ability to link barcodes or serial numbers with specific items for identification Design, communicate, and distribute incentives to perform a specific action Analyze and gain insights into data in real-time Active monitoring of systems, applications, or networks Active reporting of data and metrics Upload, track, and submit receipts in a central database Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Track and facilitate returns of products sold See what items have been returned With this capability, you can access detailed sales data from any device and customize reports. Users think the reports are comprehensive and easy to read, though some mention limits on data range and desire more customization without exporting raw data. Generate separate bills for various meals and combos within a complete order Send messages via SMS Distribute a bill into multiple payers according to the proportion suggested by the payers Schedule shifts for staff/employees, track hours worked, and manage staff payroll Track the status over time for a request, process, asset, or transaction Assign waitstaff and coordinate the table services Set up connections to third-party platforms to improve business processes Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Record, update and manage waiting lists Customize website features Get Advice We can help you find the software with the features you need. Features 4.1 (532) 4.1 Based on 532 reviews ## Pricing Value for money 3.8 (461) Free Version [View pricing plan details](https://www.capterra.com/p/136301/Toast-POS/pricing/) Point of Sale $69.00 Flat Rate,Per Month It includes: - Hardware Configuration - 24 / 7 Customer Support - Installation and Configuration - Order Management - Digital Menu - Mobile Payments - Guestbook Value for money 3.8 (461) 3.8 Based on 461 reviews ## Integrations [ OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[ 7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[ Homebase](https://www.capterra.com/p/153076/Homebase/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)[ Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[ Proliant](https://www.capterra.com/p/187093/Proliant/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (513) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (513) 3.7 Based on 513 reviews ## User reviews Overall rating 4.2 Based on 549 reviews Filter by rating 5(319) 4(117) 3(42) 2(17) 1(54) Mentioned topic Sorted by most recent TM Terry M. Manager Restaurants ### "Good product for a Restaurant" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 21, 2026 Great product easy to use and train employees on. Gives a great amount of important information . Pros The ease of understanding daily sales. The mobile app allows me to track Sales when I am off property right on my phone Cons They make changes to reports but the legacy reports gave better information. Getting in touch with a sales rep is difficult. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PD Patricia D. Loan servicing representative Banking ### "You now have control over paying your bill at restaurants." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2026 Overall I love using the Toast Pos application to check out at restaurants. It saves so much time and frustration making eating out a pleasant experience. Pros As a customer, the toast app has saved me so much time and I can pay my bill right away so my waiter doesn’t have to stop what they are doing. Cons What I like least about toast POS is that there can be issues with the payment. Sometimes one side don’t speak to the other side which causes issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AF Adashia F. Owner Health, Wellness and Fitness ### "Good food ordering platform with no extra fees" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 2, 2026 Does the job for what it is. I use it every time I order from my favorite food spot. No extra fees which is nice. Pros VALUE FOR MONEY - no extra fees BUGS AND ISSUES - minimal RESTAURANT MANAGEMENT - decent CARD PAYMENT - does the job Cons CUSTOMER SUPPORT - have not had to use, so no complaints SECURITY - have not had problems, unsure of how secure platform is Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Allie H. Founder Hospitality ### "Toast is best in class " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 28, 2026 Pros Toast is best in class not only because of it's commitment to innovation but also the quality of customer service. No matter where I've implemented Toast, even when there were hiccups, customer support was always able to swoop in and provide the necessary resources to sort it out. Plus, they have one of the most expansive integrations stack in restaurant tech. Cons I would say the only thing about Toast that I don't like is their pricing for implementing integrations. Because even when the integration is necessary, myself or my consulting clients have a hard time justifying the additional spend over necessary expenses. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Elizabeth L. WAITRESS Food & Beverages ### "Toast - yes!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2026 Overall, I love Toast. Easy to use, Efficient. User friendly, and gets the job well done. If i were to open a new restaurant, this is what I would use. Pros I love Toast. I am a waitress, and whenever I apply for a new waitressing gig, I am always very please if they use Toast. Cons There isn't much i don't like about Toast. Its pretty self explanatory and updates fairly quickly. Sometimes most of the aggravations come from managers not updating the information. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Admin Education Management ### "Beware! Toast may take your money and give you nothing in return" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 19, 2026 I purchased a gift card for someone else on Dec. 24, but the restaurant I bought from was closed, permanently. My first question is why is Toast taking $100 for a gift card when the business is closed? Of course, when I learned the restaurant was closed, I called Toast's customer service. They said I need to get the refund from the restaurant, which is ...closed. They said there is no way for them to refund me. \[sensitive content hidden\] got right snippy too when I asked for a supervisor. He said I could not talk to anyone else and told me since I have nothing else, he was going to hang up on me. So, basically, I now am out $100 because they have no oversight. Like many of these companies, it's all good until there's a problem. When there's a problem, Toast has absolutely no plan at all for the consumer. Pros It was a very easy way to lose $100. They list restaurants, even ones that are not open, so be careful! Cons Toast sold a gift card for a restaurant that was no longer in business. They have no customer service for users. None. At. All. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Chris C. Payroll Manager Hospitality ### "Toast Gets The Job Done" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 28, 2025 Pretty good! I don’t have a ton of experience with POS systems, but Toast is my favorite of the ones I have used. Pros I like that it is cloud based and from the admin side can be accessed from anywhere, allowing for easy remote work. Cons The biggest con is that you are not able to export order details into excel to use pivot tables and other excel functions. Als that when viewing an individual check on back end, it is not full screen Switched from [Aloha](https://www.capterra.com/p/178235/Aloha/) Wanted a cloud based system that could be accessed from anywhere Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BD Barrett D. Night Auditor Hospitality ### "Toast POS is a good program for businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2025 My overall experience with Toast POS has been great. The only aspect I don't enjoy is the connectivity issues with external programs. It doesn't happen all the time but when it does, it creates issues. The software runs efficiently and the layout is very organized. Pros The aspects I enjoy about Toast POS is the security, card payment options, mobile access, and restaurant management options. I enjoy that the system will lock out after a period of time of not using it; prevents theft and guest information being leaked. I really enjoy that you can have tap-to-pay as an option; this really helps with efficiency. We also use the mobile options for bartenders so they can input the order in real-time while taking the order. Plus, the management options for Toast are very easy to learn and the layout is nicely organized. Cons The only aspect I don't enjoy about Toast POS is that it will have a difficult time communicating with an external software (Roommaster). The company I work for uses Toast POS to charge guests to their room number; sometimes the systems don't communicate and tabs are left unpaid. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BP Bianca P. Manager Food & Beverages ### "Toast review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 25, 2025 Overall my experience with toast has been positive, I haven’t had too many bug issues. Easy to use software with a lot of good features. Pros Toast is a user friendly POS for restaurant management. I’m able to access the account on the mobile version when I’m not in house. Customer support is excellent and I’ve never had any security issues. Cons The price point for toast is higher than a lot of other POS. They do have the most customizable features which helps justify the cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SD Sean D. Owner Chef Food & Beverages ### "A POS worth your time " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 24, 2025 Positive. Our team has found most of the features really helpful to our business, and we have 5 different stores, all using toast. We've had a few bumps, but they've never ignored us, or made us wait. Pros I've been using toast for seven + years, and the big reason I stick with them, is they are always adding new features. Some, I don't use, but I've always appreciated the new things, along with off line payments when our local provider has issues. Cons Pricing. It's not expensive to get into, but they like to add charges ( monthly ) to everything. It adds ups but if it can make you more money, than I don't see an issue with them getting their beak wet Switched from [Clover](https://www.capterra.com/p/226864/Clover/) Just a better system, the Toast Go's were revolutionary in the states Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/136301/Toast-POS/reviews/) Popular comparisons [Restroworks vs Toast POS](https://www.capterra.com/compare/136301-142877/Toast-POS-vs-Restroworks)[SpotOn vs Toast POS](https://www.capterra.com/compare/136301-197473/Toast-POS-vs-SpotOn-Restaurant)[Lavu vs Toast POS](https://www.capterra.com/compare/118828-136301/Lavu-vs-Toast-POS)[Epos Now vs Toast POS](https://www.capterra.com/compare/136301-152638/Toast-POS-vs-Epos-Now)[TouchBistro vs Toast POS](https://www.capterra.com/compare/136301-140677/Toast-POS-vs-TouchBistro)[CAKE POS vs Toast POS](https://www.capterra.com/compare/136301-143463/Toast-POS-vs-Cake-POS)[Clover vs Toast POS](https://www.capterra.com/compare/136301-226864/Toast-POS-vs-Clover)[Loyverse POS vs Toast POS](https://www.capterra.com/compare/136301-150632/Toast-POS-vs-Loyverse-POS) [MYR POS vs Toast POS](https://www.capterra.com/compare/136301-174862/Toast-POS-vs-myr-pos)[Rezku POS vs Toast POS](https://www.capterra.com/compare/136301-157466/Toast-POS-vs-Rezku-POS)[Lightspeed Restaurant vs Toast POS](https://www.capterra.com/compare/136301-211849/Toast-POS-vs-Lightspeed-Resturant)[Simphony POS vs Toast POS](https://www.capterra.com/compare/136301-202814/Toast-POS-vs-Oracle-MICROS-Simphony)[Square Point of Sale vs Toast POS](https://www.capterra.com/compare/136301-275802/Toast-POS-vs-Square-Point-of-Sale)[HungerRush vs Toast POS](https://www.capterra.com/compare/122189-136301/HungerRush360-vs-Toast-POS)[Revel Systems vs Toast POS](https://www.capterra.com/compare/135040-136301/Revel-iPad-POS-vs-Toast-POS)[Skytab POS vs Toast POS](https://www.capterra.com/compare/136301-265561/Toast-POS-vs-Skytab-POS)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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