# Compare Toast POS vs GrubHub 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Toast POS and GrubHub based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/136301-210141/Toast-POS-vs-GrubHub

---

# Toast POS vs GrubHub Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Toast POSGrubHub2/4 selected

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

[GrubHub](https://www.capterra.com/p/210141/GrubHub/)[4.3 (131)](https://www.capterra.com/p/210141/GrubHub/reviews/)

[## Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting Price

$69.00/month

Value-for-Money

3.8

Functionality

4.1

Ease of Use

4.2

Customer Service

3.7

Reviews Sentiment

Based on [549 reviews](#user-reviews)

Positive

436

Neutral

42

Negative

71

[## GrubHub](https://www.capterra.com/p/210141/GrubHub/)[4.3 (131)](https://www.capterra.com/p/210141/GrubHub/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.8

Functionality

4.3

Ease of Use

4.5

Customer Service

4

Reviews Sentiment

Based on [131 reviews](#user-reviews)

Positive

105

Neutral

21

Negative

5

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 1,629 reviews from food delivery software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Missing features

Feature ratings

Online Ordering

4.2

Order Management

4.1

Mobile Access

3.9

Food Delivery Dispatching

3.9

Delivery Tracking

NA

82%Fit

High performer

Feature ratings

Online Ordering

4.5

Order Management

4.4

Mobile Access

4.6

Food Delivery Dispatching

4.3

Delivery Tracking

3.9

User satisfaction

User satisfaction

4.2

User reviews[549](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

3.8

Customer support

3.7

User satisfaction

4.3

User reviews[131](https://www.capterra.com/p/210141/GrubHub/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

3.8

Customer support

4.0

Price starts from

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Toast is designed exclusively for foodservice. While other POS systems are split up between industries, Toast has always been focused on addressing the specific challenges of foodservice providers.

Best for

Designed for businesses of all sizes, a catering solution that helps with saving order history, scheduling deliveries, creating meal budgets, setting recurring orders, and more.

## User reviews

Pros & cons

BD

Barrett D.

Night Auditor

> "We also use the mobile options for bartenders so they can input the order in real-time while taking the order. Plus, the..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917)

CC

Chris C.

Payroll Manager

> "The biggest con is that you are not able to export order details into excel to use pivot tables and other excel functions."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7052695)

CH

Carmen H.

Marketing Executive

> "Toast POS not only solve our issues with table turn and bottlenecks, it also gives solution for back-office management automating..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6776199)

JR

Jessica R.

Owner

> "The cost was not worth what you get from the software and was much higher than its competitors. While start up cost was..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6837418)

PD

Patricia D.

Loan servicing representative

> "As a customer, the toast app has saved me so much time and I can pay my bill right away so my waiter doesn’t have to stop what..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7104113)

YK

Yaar K.

Co Owner

> "Worse working experience with this company I will advise all small businesses not to switch to toast I switched to toast a month..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6743871)

Sara B.

HR Manager

> "The reporting features, tip management, and online ordering are just a few of my favorite things about Toast."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6871139)

VR

Verified Reviewer

Admin

> "My first question is why is Toast taking $100 for a gift card when the business is closed?"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7081677)

KJ

Katherine J.

Director of Marketing

> "We have multiple stations as well as handles for all of our staff to use to help the speed of service."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6806569)

BD

Barrett D.

Night Auditor

> "The only aspect I don't enjoy is the connectivity issues with external programs."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917)

Allie H.

Founder

> "Toast is best in class not only because of it's commitment to innovation but also the quality of customer service."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7086723)

RF

Robert F.

Sales Representative

> "Sometimes it freezes when the connection is weak, and new staff needs some time to get used to the interface."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6805218)

MM

Marcelo M.

CEO

> "The system is intuitive, stable, and continues to evolve with features that truly support daily restaurant management"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6865128)

PD

Patricia D.

Loan servicing representative

> "Sometimes one side don’t speak to the other side which causes issues."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7104113)

Elizabeth L.

WAITRESS

> "I am a waitress, and whenever I apply for a new waitressing gig, I am always very please if they use Toast."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7086029)

BD

Barrett D.

Night Auditor

> "It doesn't happen all the time but when it does, it creates issues."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917)

JK

Joy K.

Waitress and Bartender

> "Having a simple yet quick system is imperative to making sure a restaurant runs smoothly - and Toast allows just that."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6778080)

JT

Jeff T.

Operations Support Leader

> "Some service outages (credit card processing) and difficult programming on the back end."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6647510)

Sara B.

HR Manager

> "Ease of use for front of house team members, and guests and the many different features that Toast POS has that can be specified..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6871139)

TM

Terry M.

Manager

> "Getting in touch with a sales rep is difficult."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7116514)

AF

Adashia F.

Owner

> "I use it every time I order from my favorite food spot."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7089125)

JR

Jen R.

Owner

> "I was on the phone for 34 minutes and not one person could figure out how to reinstate my account. But you better know they still..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6494775)

LD

Lindsey D.

Manager

> "I’ve made new menus, created LTO offers, and helped cater the online platform to our restaurants needs."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6692949)

BK

Bryan K.

Owner

> "I explained our set up in detail before I purchased any equipment from Toast, and was assure that they had a hardware solution for..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___4838514)

JR

Jessica R.

Owner

> "The time we had it we were able to pick up basics quickly and I like the reporting options it had."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6837418)

CT

Carl T.

General manager

> "Appalling customer service following delivery of hardware."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563)

FS

Falak S.

Network Administrator

> "There are so many POS devices in a Restaurant and Toast has one device that can take order, Create and Take Payments all in one..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5028122)

SK

Sarah K.

Food and Beverage Manager

> "The system upgrades and there is no warning, which can be difficult to navigate at first."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6319871)

RF

Robert F.

Sales Representative

> "Toast POS makes our service faster and more structured."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6805218)

MW

Meghan W.

Manager

> "My employees feel like they have to push too make buttons to get to the check."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6278360)

JT

Jeff T.

Operations Support Leader

> "Easily accessible information and editing from smart phone, computer and other hardware."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6647510)

MF

MIke F.

Owner

> "for the last two weeks we have used Toast the 3rd parties are still not set up correctly, there is ZERO RESPONSE FROM UPPER..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4874063)

BD

Brian D.

Treasurer

> "We really like the integration to QBO using a third party tool."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984)

AB

Allie B.

Manager and Owner

> "We are always left disappointed with the processing fees for credit cards."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6271186)

LD

Lindsey D.

Manager

> "It’s so easy to add and publish new items on the go from the handheld devices or POS Stations."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6692949)

CT

Carl T.

General manager

> "Support is absolutely awful, literally non-existent."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563)

ED

Eddie D.

General Manager

> "Transactions are transparent and efficient."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6849512)

Don Reno I.

Marketing Director

> "We tried integrating doordash into toast and when we visited the shop on Toast it was locked and we were unable to add the..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6206035)

CT

Carl T.

General manager

> "The system itself is pretty good, as is the hardware."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563)

CM

Christopher M.

CEO

> "There were some minor issues and some servers or bartenders did not like it."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6629980)

CM

Christopher M.

CEO

> "Having multiple screens was great and the convenience of the handhelds was great!"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6629980)

AM

Andrew M.

Owner

> "I was mislead by their sales team, it never felt right but i was sold on the 3rd party integration, once i found out they don't..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4955894)

MW

Meghan W.

Manager

> "Tracking sales and entering orders is so easy."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6278360)

RB

ROB B.

Owner

> "SOme of the features like event management or online ordering are too pricey for a small store."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6087272)

ED

Eddie D.

General Manager

> "How user friendly it is for both team members and guests."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6849512)

JV

Jody V.

Co-owner

> "This adds complaints from customers (justified), cuts into tips, and is a poor business practice that we can't opt out of. "

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4883963)

MC

Matt C.

Managing Partner

> "Being able to adjust prices and buttons on the fly is helpful, as well as color coding them."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6228109)

JB

Jordan B.

Chef Manager

> "The product's stability is inconsistent."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6594618)

Adam G.

General Manager

> "I would recommend that if you make the change to Toast, have a personal resource that is good with technology so you can avoid..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

CM

Chris M.

Owner

> "Just "lost" 5,000 loyalty emails---ooops, sorry? "

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6737170)

BP

Bianca P.

Manager

> "Easy to use software with a lot of good features."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7015871)

MB

Mark B.

CEO

> "Customer service, Toast adding billable products and never taking them off because you cannot get a hold of customer service."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6132122)

CT

Carl T.

General manager

> "Hardware is of good quality and works ok."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563)

SR

STEVEN R.

owner

> "there is email support, articles to read and don't forget the videos, but that doesn't work when you are in a real time situation."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6002393)

MM

Marcelo M.

CEO

> "I really like the system and consistently recommend it to all my clients."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6865128)

MW

Meghan W.

Manager

> "Having to hit update so many times."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6278360)

EW

ELIZABETH W.

company cordinator

> "IT IS EASY TO ADD AND EDIT ITEMS."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6851191)

JS

Julia S.

Director of Training

> "Customer support is lacking."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6560046)

MT

Michael T.

Chief Creative Officer

> "I have personally, been a Toast user for over 10 years and have seen the progression and realized what a great centralized system..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4433928)

CL

Charles L.

Admin

> "Toast offers many useful integration except One major NO NO Add-on is Toast Payroll - it's a disaster. "

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5041194)

TS

Todd S.

Owner

> "Handheld and xtra chef are good products"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6555856)

Adam G.

General Manager

> "The ability to speak with someone with the knowledge to help you with your issue promptly is practically non-existent."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

Adam G.

General Manager

> "The product is solid. If you are looking for a highly customizable system, Toast is perfect for you."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

LD

Lucas D.

Server

> "Sometimes to synch the mobile with the brain would take sometime and that was a bit annoying"

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5049662)

SS

Skyler S.

Manager

> "Toast is designed in a way that you can learn how to use all the features within minutes."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6017650)

HB

Heather B.

Owner

> "Hit/miss with customer service. "

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6241845)

Adam G.

General Manager

> "As far as POS systems go, Toast is very user-friendly and highly customizable to your restaurant, bar, or venue."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

JW

Joshua W.

President

> "With costs of integrations and addons feels like we are getting nickled and dimed."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6004672)

NL

Nick L.

Owner

> "From point of sale, to payment processing, to administrative setup up, to analytics and reporting, this is legitimately the most..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4348653)

JV

Jody V.

Co-owner

> "They are charging OUR customers .99 per order for "online processing"."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4883963)

JS

Joan S.

Management Advisor

> "It initially fulfilled our need to have orders print out directly in kitchen and for system to integrate with delivery services..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___3996922)

Adam G.

General Manager

> "The customer service reps have minimal knowledge and are running off a script with no actual knowledge of the product."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450)

HB

Heather B.

Owner

> "Five stars, we have not left yet and recommend to all our other restaurant owner friends."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6241845)

MB

Myrhissa B.

Chef

> "We would be in middle of service and a handheld with just glitch and not work."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6099255)

SK

Steve K.

Owner

> "The payroll integration is the feature that really sold us on the software, saving us a ton of money over paying an accountant to..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4314360)

BD

Brian D.

Treasurer

> "I would not recommend TOAST for a non-profit."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984)

KB

Katie B.

Operations Director

> "Toast software works pretty well, and has a lot of integration partners which is nice for a growing small business who is looking..."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___4385510)

VR

Verified Reviewer

IT Operations Technician

> "They dont offer account reps or any such services even with the initial roll out."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4848364)

CM

Cathy M.

Manager

> "We've lowered the monthly costs to fit our needs and now it is more affordable."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5055070)

LC

Leo C.

Operating Partner

> "Wound up being many thousands of dollars spent only to be on the cusp of needing to replace them all."

[See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4854642)

[View Reviews](https://www.capterra.com/p/136301/Toast-POS/reviews/)

JR

Jessica R.

Owner

> "It enables restaurants to increase their sales and exposure, bringing in new customers that may have otherwise not..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6838331)

JD

Johnathan D.

Owner

> "Support can be slow and opaque, and the overall structure feels less like a partnership and more like a cost of..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___7071440)

Frankie S.

Welcome desk associate

> "It was easy to use with a super short learning curve, I always felt my personal data was secure, for the most part..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6882662)

JR

Jessica R.

Owner

> "The fees. While I understand they have to make money as well, knowing what they charge the customers on top of..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6838331)

Frankie S.

Welcome desk associate

> "The addition of a favorites feature was needed from day one, so I'm glad it exists now."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6882662)

AM

Annie M.

Physician Assistant

> "Recently I find the fees associated with ordering have been really high, so I've been using the app less."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___7054702)

JR

Jessica R.

Owner

> "DoorDash and UberEats have taken over as the dominate providers."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6838331)

AS

Alex S.

Restaurant Manager

> "Not available everywhere, in our Tourist Town there is only Pick-Up available, which doesn’t contribute to our..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6789523)

RP

Rachel P.

Office Manager

> "There are so many businesses that use this and it makes for great ordering decisions."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6324741)

JC

Jim C.

CEO

> "Food is never correct and the last thing they want to do is try to help you."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6798055)

DJ

Douarou J.

Artist producer

> "Is best to oders food with GrubHub also many good meals available in the app"

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6539374)

SB

Sondra B.

Bookkeeper

> "First one my order was late and the driver explained to me that this happens if another order comes in before they..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6203325)

DJ

Douarou J.

Artist producer

> "Is the best way to oder food in real time"

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6539374)

TK

Theodore K.

Owner

> "So, you are told you will be charged, say, 30%, but then you find yourself paying an additional 3% for credit card..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4916445)

RP

Rachel P.

Office Manager

> "These options are highly convenient because we aren't always able leave the office."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6324741)

SB

Sondra B.

Bookkeeper

> "I get a message from them at 11:50am that my order was cancelled. "

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6203325)

JC

Jim C.

CEO

> "Tip them good if you can."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6798055)

Shanice P.

Customer Service Agent

> "The drivers sometimes take your food and complete the delivery without the food being delivered."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3501573)

NO

Nicky O.

Independent Stylist

> "I like the different selections I have to order food."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6242029)

SB

Sondra B.

Bookkeeper

> "I will never use your service and for sure make sure I let everyone know how horrible your service is."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6203325)

TC

Tanirah C.

Shift supervisor

> "I love how fast you can order from the app great quality service"

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6299323)

ZS

Zoey S.

Associate

> "I do not like how you cannot add in comments most of the time when ordering food."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4183456)

TK

Theodore K.

Owner

> "Of the ordering and delivery services we tried (GrubHub, UberEATS, DoorDash and Postmates)"

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4916445)

TC

Tonya C.

Care giver

> "I don’t like that they auto renew you for their grub hub pass (for free delivery or special deals) and I dislike..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2829745)

VR

Verified Reviewer

Video Producer & Editor

> "GrubHub's mobile app is intuitive and easy to navigate, their customer service is top notch, and on a more..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3799569)

JC

Joshua C.

Owner

> "Customer service was difficult to deal with in addressing these issues, especially compared to other food delivery..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4496175)

SN

Steven N.

Church School Teacher and a UFC Fit Kids Attendant

> "I got a free year of GrubHub thanks to Amazon Prime Day days ago."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___5074795)

JM

John M.

Supervisor

> "However, the prices for certain orders/items seemed excessive compared to others."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3851371)

Faith N.

Leadership Development Intern

> "They offer free delivery and promo codes with huge discounts for students that is so helpful and should continue."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3487808)

VR

Verified Reviewer

Medical Assistant

> "The prices are too expensive and low choices on restaurants"

[See full review](https://www.capterra.com/p/210141/GrubHub/#GetApp___3804038)

Faith N.

Leadership Development Intern

> "They have a chatline that is filled with real people who are ready to help you with whatever issue you may be..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3487808)

QK

Quinlan K.

Student

> "This can lead to me using other apps before I use GrubHub just due to the fact that the restaurant I want to eat..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2961082)

KC

Kimberly C.

Regional Sales Manager-West

> "It is very easy to use, its tracker is very accurate, and I get a discount through Amazon Prime."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6052079)

KS

Kyoko S.

CRNP

> "I tried to use a giftcard given by my colleague, and it was very hard to use with phone app-eventually I needed to..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2958773)

JM

Joseph M.

Assistant Controller

> "Great selection of restaurants, and the deliveries have always been on time for me."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6052293)

JC

Joshua C.

Owner

> "I also had a lot of issues of the order not being correct."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4496175)

MJ

Mike J.

Editor / Producer

> "They are as effective as the others and sometimes have good promtions."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4745412)

CJ

Cole J.

Landscape Designer

> "Sometimes I'm frustrated with the fees."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3684837)

SN

Steven N.

Church School Teacher and a UFC Fit Kids Attendant

> "Feels nice to use it alongside DoorDash and Uber Eats."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___5074795)

VR

Verified Reviewer

Student

> "Incentives such as promo codes and coupons are not frequently offered."

[See full review](https://www.capterra.com/p/210141/GrubHub/#GetApp___2911918)

SC

Shalawn C.

Office Manager

> "GrubHub is a customer favorite online ordering platform, because they are not as expensive as some others. But,..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4589463)

VR

Verified Reviewer

Research Scientist

> "They have added a bunch of new charges and fees which add up with the order."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2973885)

TG

Tiffany G.

Shift manager

> "I love the app its super user friendly it walks you through every step on the app and then some if your looking..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3473048)

QK

Quinlan K.

Student

> "The worst part of the software is the fact that their is not a ton of options."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2961082)

DF

Daniel F.

Teacher

> "Orders are customizable, and can be tracked straight from your phone or computer, and you can even request..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2983300)

CB

Chiffon B.

Marketing rep

> "That can be challenging for integration."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3269807)

MJ

Mike J.

Editor / Producer

> "They deliver fast in my area."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4745412)

NM

Neeraja M.

Student

> "They do this to avoid paying the service fee."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2980622)

MR

Miguel R.

Research Assistant

> "One of my most used features is the "start group order" and it allows you to invite your friends to order together."

[See full review](https://www.capterra.com/p/210141/GrubHub/#GetApp___2829580)

JB

Josh B.

Co-Founder

> "Prices of delivery can be expensive at times."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2863417)

CA

Christopher A.

Artist

> "This software has a lot pros because it can order choose food or something, get the order tracking it and have..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2950806)

VR

Verified Reviewer

Research Scientist

> "The support has been a bit sketchy at times."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2973885)

CP

Christina P.

Certified nursing assistant

> "People are able to order at so many places using this software."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3529145)

NM

Neeraja M.

Student

> "Small businesses suffer as a result of this."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2980622)

RR

Rudy R.

Managing Director

> "The app is easy to use."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4741320)

MZ

Michael Z.

Analyst

> "It's costly at points - service fees."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3392035)

CP

Christina P.

Certified nursing assistant

> "The benefits of having GrubHub is that I don't need to worry about driving from one place to another."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3529145)

CC

Cat C.

Founder

> "the only fault was when someone dropped out coffees it was quite a hassle to get a refund after many calls and..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2421124)

US

Urvi S.

Student

> "Dpending on the location of the store sometimes this plat form provides cheaper options than other mobile food..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2871272)

VR

Verified Reviewer

Solutions Architect

> "The fees do not justify the convenience."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2800723)

VR

Verified Reviewer

HSBC

> "You can also browse an find new places you never heard about before."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3472011)

Kelly P.

Owner

> "I do feel like the fees are too high to use the app too much, but when you are ill or truly can't make or get out..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2745471)

US

Urvi S.

Student

> "The app provides a decent platform for food delivery and ordering services, with local restaurants."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2871272)

KC

Kimberlee C.

Admin

> "A bit pricey."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3018419)

NB

Nancy B.

Owner

> "Makes ordering for my favorite food places easy"

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3493960)

JH

Jenaca H.

Freelance writer

> "Very ocassionally the app doesn't load, or inexplicably closes as I'm using it"

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2768943)

CP

Christina P.

Certified nursing assistant

> "All you need to do is write online support and they will make it Right for you."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3529145)

VR

Verified Reviewer

Data Scientist

> "Grubhub is really expensive."

[See full review](https://www.capterra.com/p/210141/GrubHub/#GetApp___2807440)

AJ

Amanda J.

Professional Liability Claims Representative at Sedgwick Management Consulting

> "So many options to get good food delivered to your door."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3458022)

TH

Tiara H.

Bartender

> "Really high fees."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2835341)

VR

Verified Reviewer

Teaching Assistant

> "The food delivering app has the most offer from different restaurants, and they let restaurants choose what kind..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#GetApp___2829185)

TH

Tiara H.

Bartender

> "This makes delivery not worth it."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2835341)

[View Reviews](https://www.capterra.com/p/210141/GrubHub/reviews/)

## User interface

4.15 (549)

No images or videos  
provided by vendor

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Toast POS

Top features

31/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Delivery Tracking
-   Discount Management
-   Dispatch Management
-   Electronic Payments
-   Employee Management
-   Food Delivery Dispatching
-   For Restaurants
-   Generative AI
-   Geographic Maps
-   Geolocation
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Kitchen/Menu Management
-   Live Tracking
-   Location Tracking
-   Loyalty Program
-   Mobile Access
-   Mobile Alerts
-   Multi-Location
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Processing
-   Order Tracking
-   Point of Sale (POS)
-   Promotions Management
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting/Analytics
-   Reporting & Statistics
-   Route Management
-   Route Optimization
-   Routing
-   SMS Messaging

[See all features](https://www.capterra.com/p/136301/Toast-POS/#features)

GrubHub

18/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Delivery Tracking
-   Discount Management
-   Dispatch Management
-   Electronic Payments
-   Employee Management
-   Food Delivery Dispatching
-   For Restaurants
-   Generative AI
-   Geographic Maps
-   Geolocation
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Kitchen/Menu Management
-   Live Tracking
-   Location Tracking
-   Loyalty Program
-   Mobile Access
-   Mobile Alerts
-   Multi-Location
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Processing
-   Order Tracking
-   Point of Sale (POS)
-   Promotions Management
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting/Analytics
-   Reporting & Statistics
-   Route Management
-   Route Optimization
-   Routing
-   SMS Messaging

[See all features](https://www.capterra.com/p/210141/GrubHub/#features)

### Recognition

No recognitions have been awarded to Toast POS

No recognitions have been awarded to GrubHub

### Deployment & support

Toast POS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

GrubHub

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Toast POS

-   By Toast
-   Located in United States
-   Founded in 2011

GrubHub

-   By GrubHub
-   Located in United States
-   Founded in

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