# Compare Toast POS vs DoorDash for Merchants 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Toast POS and DoorDash for Merchants based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/136301-229272/Toast-POS-vs-DoorDash --- # Toast POS vs DoorDash for Merchants Features and Cost Comparison Last updated April 30th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Toast POSDoorDash for Merchants2/4 selected [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.2 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[4.1 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) [## Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.2 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price $69.00/month Value-for-Money 3.8 Functionality 4.1 Ease of Use 4.2 Customer Service 3.7 Reviews Sentiment Based on [551 reviews](#user-reviews) Positive 438 Neutral 42 Negative 71 [## DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[4.1 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) Starting Price Contact vendor Value-for-Money 3.8 Functionality 4.2 Ease of Use 4.3 Customer Service 3.7 Reviews Sentiment Based on [188 reviews](#user-reviews) Positive 152 Neutral 10 Negative 26 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 1,659 reviews from food delivery software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Missing features Feature ratings Online Ordering 4.2 Order Management 4.1 Mobile Access 3.9 Food Delivery Dispatching 3.9 Delivery Tracking NA 84%Fit High performer Feature ratings Online Ordering 4.3 Order Management 4.1 Mobile Access 4.4 Food Delivery Dispatching 4.1 Delivery Tracking 4.0 User satisfaction User satisfaction 4.2 User reviews[551](https://www.capterra.com/p/136301/Toast-POS/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 3.8 Customer support 3.7 User satisfaction 4.1 User reviews[188](https://www.capterra.com/p/229272/DoorDash/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 3.8 Customer support 3.7 Price starts from Price starts from $69Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Toast is designed exclusively for foodservice. While other POS systems are split up between industries, Toast has always been focused on addressing the specific challenges of foodservice providers. Best for United States ## User reviews Pros & cons BD Barrett D. Night Auditor > "We also use the mobile options for bartenders so they can input the order in real-time while taking the order. Plus, the..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917) CC Chris C. Payroll Manager > "The biggest con is that you are not able to export order details into excel to use pivot tables and other excel functions." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7052695) CH Carmen H. Marketing Executive > "Toast POS not only solve our issues with table turn and bottlenecks, it also gives solution for back-office management automating..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6776199) JR Jessica R. Owner > "The cost was not worth what you get from the software and was much higher than its competitors. While start up cost was..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6837418) PD Patricia D. Loan servicing representative > "As a customer, the toast app has saved me so much time and I can pay my bill right away so my waiter doesn’t have to stop what..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7104113) YK Yaar K. Co Owner > "Worse working experience with this company I will advise all small businesses not to switch to toast I switched to toast a month..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6743871) Sara B. HR Manager > "The reporting features, tip management, and online ordering are just a few of my favorite things about Toast." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6871139) VR Verified Reviewer Admin > "My first question is why is Toast taking $100 for a gift card when the business is closed?" [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7081677) Allie H. Founder > "Toast is best in class not only because of it's commitment to innovation but also the quality of customer service." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7086723) VR Verified Reviewer Manager > "This is a major drag as any incorrectly OOS item really slows down checkout." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7136371) MM Marcelo M. CEO > "The system is intuitive, stable, and continues to evolve with features that truly support daily restaurant management" [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6865128) PD Patricia D. Loan servicing representative > "Sometimes one side don’t speak to the other side which causes issues." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7104113) Elizabeth L. WAITRESS > "I am a waitress, and whenever I apply for a new waitressing gig, I am always very please if they use Toast." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7086029) BD Barrett D. Night Auditor > "The only aspect I don't enjoy is the connectivity issues with external programs." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917) Sara B. HR Manager > "Ease of use for front of house team members, and guests and the many different features that Toast POS has that can be specified..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6871139) RF Robert F. Sales Representative > "Sometimes it freezes when the connection is weak, and new staff needs some time to get used to the interface." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6805218) AF Adashia F. Owner > "I use it every time I order from my favorite food spot." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7089125) JT Jeff T. Operations Support Leader > "Some service outages (credit card processing) and difficult programming on the back end." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6647510) LD Lindsey D. Manager > "I’ve made new menus, created LTO offers, and helped cater the online platform to our restaurants needs." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6692949) TM Terry M. Manager > "Getting in touch with a sales rep is difficult." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7116514) JR Jessica R. Owner > "The time we had it we were able to pick up basics quickly and I like the reporting options it had." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6837418) JR Jen R. Owner > "I was on the phone for 34 minutes and not one person could figure out how to reinstate my account. But you better know they still..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6494775) KJ Katherine J. Director of Marketing > "We have multiple stations as well as handles for all of our staff to use to help the speed of service." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6806569) BK Bryan K. Owner > "I explained our set up in detail before I purchased any equipment from Toast, and was assure that they had a hardware solution for..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___4838514) FS Falak S. Network Administrator > "There are so many POS devices in a Restaurant and Toast has one device that can take order, Create and Take Payments all in one..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5028122) CT Carl T. General manager > "Appalling customer service following delivery of hardware." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563) JK Joy K. Waitress and Bartender > "Having a simple yet quick system is imperative to making sure a restaurant runs smoothly - and Toast allows just that." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6778080) BD Barrett D. Night Auditor > "It doesn't happen all the time but when it does, it creates issues." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7040917) JT Jeff T. Operations Support Leader > "Easily accessible information and editing from smart phone, computer and other hardware." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6647510) SK Sarah K. Food and Beverage Manager > "The system upgrades and there is no warning, which can be difficult to navigate at first." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6319871) BD Brian D. Treasurer > "We really like the integration to QBO using a third party tool." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984) MF MIke F. Owner > "for the last two weeks we have used Toast the 3rd parties are still not set up correctly, there is ZERO RESPONSE FROM UPPER..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4874063) LD Lindsey D. Manager > "It’s so easy to add and publish new items on the go from the handheld devices or POS Stations." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6692949) CT Carl T. General manager > "Support is absolutely awful, literally non-existent." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563) ED Eddie D. General Manager > "Transactions are transparent and efficient." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6849512) Don Reno I. Marketing Director > "We tried integrating doordash into toast and when we visited the shop on Toast it was locked and we were unable to add the..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6206035) LA Lauren A. Administrator > "Troubleshooting is easy." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7141438) CM Christopher M. CEO > "There were some minor issues and some servers or bartenders did not like it." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6629980) CT Carl T. General manager > "The system itself is pretty good, as is the hardware." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563) AM Andrew M. Owner > "I was mislead by their sales team, it never felt right but i was sold on the 3rd party integration, once i found out they don't..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4955894) RF Robert F. Sales Representative > "Toast POS makes our service faster and more structured." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6805218) RB ROB B. Owner > "SOme of the features like event management or online ordering are too pricey for a small store." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6087272) CM Christopher M. CEO > "Having multiple screens was great and the convenience of the handhelds was great!" [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6629980) JV Jody V. Co-owner > "This adds complaints from customers (justified), cuts into tips, and is a poor business practice that we can't opt out of. " [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4883963) ED Eddie D. General Manager > "How user friendly it is for both team members and guests." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6849512) JB Jordan B. Chef Manager > "The product's stability is inconsistent." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6594618) MC Matt C. Managing Partner > "Being able to adjust prices and buttons on the fly is helpful, as well as color coding them." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6228109) CM Chris M. Owner > "Just "lost" 5,000 loyalty emails---ooops, sorry? " [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6737170) Adam G. General Manager > "I would recommend that if you make the change to Toast, have a personal resource that is good with technology so you can avoid..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450) MB Mark B. CEO > "Customer service, Toast adding billable products and never taking them off because you cannot get a hold of customer service." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6132122) BP Bianca P. Manager > "Easy to use software with a lot of good features." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___7015871) SR STEVEN R. owner > "there is email support, articles to read and don't forget the videos, but that doesn't work when you are in a real time situation." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6002393) CT Carl T. General manager > "Hardware is of good quality and works ok." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6879563) JS Julia S. Director of Training > "Customer support is lacking." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6560046) MM Marcelo M. CEO > "I really like the system and consistently recommend it to all my clients." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6865128) CL Charles L. Admin > "Toast offers many useful integration except One major NO NO Add-on is Toast Payroll - it's a disaster. " [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5041194) EW ELIZABETH W. company cordinator > "IT IS EASY TO ADD AND EDIT ITEMS." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6851191) Adam G. General Manager > "The ability to speak with someone with the knowledge to help you with your issue promptly is practically non-existent." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450) MT Michael T. Chief Creative Officer > "I have personally, been a Toast user for over 10 years and have seen the progression and realized what a great centralized system..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4433928) LD Lucas D. Server > "Sometimes to synch the mobile with the brain would take sometime and that was a bit annoying" [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5049662) TS Todd S. Owner > "Handheld and xtra chef are good products" [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6555856) JW Joshua W. President > "With costs of integrations and addons feels like we are getting nickled and dimed." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6004672) Adam G. General Manager > "The product is solid. If you are looking for a highly customizable system, Toast is perfect for you." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450) MW Meghan W. Manager > "My employees feel like they have to push too make buttons to get to the check." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6278360) SS Skyler S. Manager > "Toast is designed in a way that you can learn how to use all the features within minutes." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6017650) JV Jody V. Co-owner > "They are charging OUR customers .99 per order for "online processing"." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4883963) Adam G. General Manager > "As far as POS systems go, Toast is very user-friendly and highly customizable to your restaurant, bar, or venue." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450) Adam G. General Manager > "The customer service reps have minimal knowledge and are running off a script with no actual knowledge of the product." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6018450) NL Nick L. Owner > "From point of sale, to payment processing, to administrative setup up, to analytics and reporting, this is legitimately the most..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4348653) MB Myrhissa B. Chef > "We would be in middle of service and a handheld with just glitch and not work." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6099255) JS Joan S. Management Advisor > "It initially fulfilled our need to have orders print out directly in kitchen and for system to integrate with delivery services..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___3996922) BD Brian D. Treasurer > "I would not recommend TOAST for a non-profit." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984) SK Steve K. Owner > "The payroll integration is the feature that really sold us on the software, saving us a ton of money over paying an accountant to..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4314360) VR Verified Reviewer IT Operations Technician > "They dont offer account reps or any such services even with the initial roll out." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4848364) KB Katie B. Operations Director > "Toast software works pretty well, and has a lot of integration partners which is nice for a growing small business who is looking..." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___4385510) LC Leo C. Operating Partner > "Wound up being many thousands of dollars spent only to be on the cusp of needing to replace them all." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___4854642) CM Cathy M. Manager > "We've lowered the monthly costs to fit our needs and now it is more affordable." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___5055070) TS Todd S. Owner > "Not good, not a good experience with post purchase." [See full review](https://www.capterra.com/p/136301/Toast-POS/#SoftwareAdvice___6555856) Scotty M. General Manager > "Very easy to use, awesome user interface, very helpful customer support." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6393380) BD Brian D. Treasurer > "TOAST support it very poor." [See full review](https://www.capterra.com/p/136301/Toast-POS/#Capterra___6661984) [View Reviews](https://www.capterra.com/p/136301/Toast-POS/reviews/) Frankie S. Consultant > "I've used it across different states and in different cities, it has given me access to different restaurants..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6886249) SC Shirita C. Therapist > "Having to pay an extra fee to have my food delivered directly to me as opposed to them merging my order with..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6690410) KC Keleigh C. Esthetician > "I like the amount of options with different pricing, also DashPass is nice." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6827090) CF Chelsey F. Customer > "Supposed to deliver 2 hrs before and never came and then tried to go to a store after they closed to pick up..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___7003643) Jerad C. Freelance Photographer > "What I like about door dash, as a customer, is being able to have food delivered to me for a reasonable price." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6505123) JW Jamie W. Occupational Therapist > "Customer service or “help” is often not the best. When orders arrived spilled in the bag or smelling of..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6744012) JW Jamie W. Owner > "It helps us get our food and beverage items delivered to our customers as we are not able to hire a delivery..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___5004852) DR Donald R. Country manager > "No customer interaction if an order is unavailable or changes." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6824333) AA Afsheen A. Owner > "Overall it's nice once we need food item urgently, we were new in Canada, we don't have car yet and they..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6621948) SF Sarah F. Owner > "My least favorite thing about door dash is the customer service, they act like they just don't care and are..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6840622) JR Jessica R. Owner > "It brought in new customers that otherwise wouldn't have tried us as well. " [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6839612) CS Candace S. Assistant > "I dont reccomend getting anything frozen like ice cream or ice cause when you get it its melted and door dash..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6308992) JR Jessica R. Owner > "It integrated well on our website and was easy to set up." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6839612) BD Blake D. Director > "They have so much extra fees that make you want to just drive and get it" [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6830751) CT Chelsey T. Entrepreneur > "The convenience of having most restaurants delivered to my house." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6513011) MP Michael P. Tech analyst > "I tried and got a message saying compensation could not be given i called them back and was told the same..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4803467) DJ Douarou J. Artist producer > "I like use doordash to oder food in the app is the best" [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6539382) SR Shashi R. School > "They canceled my order and took my food - it was picked up but never delivered ." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6500879) JS Jacqueline S. Self > "Easy to use and schedule driving blocks that are available." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6802859) DM Denise M. Other > "After a full hour of waiting, they sent a notification saying it was cancelled." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6717650) JR Jessica R. Owner > "Doordash is easy to use for both the consumer and the business. " [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6839612) LC Linda C. Asst. Mgr > "The address thwy delivered to was missing a number." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6501867) JW Jamie W. Occupational Therapist > "It’s easy and only takes a few pushes of a button to order." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6744012) NO Nicky O. Independent Stylist > "I think it is unfair that DoorDash tells you when your food will deliver and still haven’t assigned a driver I..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6241200) TS Toylin S. Seasoning Blends > "Door Dash is a fantastic ordering/delivery service." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6397307) PS Pebbles S. Insurance Agent > "Due to many circumstance your order can be delayed." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6629931) VR Verified Reviewer Co-Owner > "DoorDash really helped us get our food business going!" [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6470309) KV King V. Owner > "They should ask to substitute the product or cancel my order." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6654762) LS Leila S. Research Scientist > "I like the fact that we can order from different restaurant at once and get them delivered at the same time." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6054892) LC Linda C. Asst. Mgr > "It cost me over 45 00 and they DID NOT refund my money." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6501867) AI Alexander I. Managing Attorney > "DoorDash is a convenient and relatively affordable option to get restaurant food and groceries delivered to..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6157875) DL Darcy L. Finance > "There is a major issue with Door Dash." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6485474) HL Heather L. Office Manager > "We like to be able to utilize DoorDash when we cannot break away from the office to go get lunch." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___5068226) TF Tommy F. Owner > "The price they charge is outrageous they take advantage of the driver delivery workers they get nothibg for..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6048026) KC Kimberly C. Regional Sales Manager West > "I travel for work and DoorDash is my go to for food delivery." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6052068) VR Verified Reviewer Head of Digital Marketing > "accountAdded a $50 gift card and two credit cards and they've taken my $50 voucher so I can't use it." [See full review](https://www.capterra.com/p/229272/DoorDash/#GetApp___6091800) JW Jamie W. Occupational Therapist > "Easy, convenient, communication options with driver" [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6744012) DN Dawn N. None > "The pizza had not been made, but they still refused to refund me." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6346053) TS Toylin S. Seasoning Blends > "Great customer service." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6397307) MK Malika K. Owner > "Onetime my order was left at the wrong place, the picture sent had wrong address but order itself had right..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6105073) NO Nicky O. Independent Stylist > "I like that I can choose from different stores for delivery." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6241200) DL Darcy L. Finance > "Another food order from Cub - they went to a completely wrong address. " [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6485474) KB Karen B. School Psycholigist > "It is available for quick delivery for items you need right away." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4811376) DL Darcy L. Finance > "Their GPS program is messed up. " [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6485474) AZ Alexis Z. Teacher > "There are also promotions that can be used, which makes the experience better." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6073454) JW Janine W. Manager > "They stole food refused a refund." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6504832) LS Leila S. Research Scientist > "Overall, I like doordash because of the several options that I have to order from." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6054892) GS Gyanpreet S. Na > "They don’t take action on the mistakes done by the dasher." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6761795) KD Kathleen D. Owner > "Minus some small issues overall it’s still useable for all end users. " [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6005349) TA Tayeb A. CEO > "Sometimes you might get a wrong item if the store made a mistake, I received the wrong drink a few times just..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6218095) KC Kimberly C. Regional Sales Manager West > "DoorDash is very easy to use and their customer service is always helpful if there is a problem." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6052068) DL Darcy L. Finance > "They wouldn’t return it to the store either. " [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6485474) ST Shashank T. Sr BA > "I have used its competitor services in multiple areas, but they are all so far behind Doordash. When Doordash..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___3829057) DL Darcy L. Finance > "I will never purposely order thru Door Dash. " [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6485474) FR Felicia R. BOM > "Love how easy it is to order food and have delivered, especially when I get busy at work." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6041437) CF Chelsey F. Customer > "Customer service is horrible." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___7003643) KD Katarzyna D. Restaurant Associate > "Many problems as lack of time for eat in, delivery is one of the most convenient option during my working..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4187389) KN Keith N. Assistant Project Manager > "The second call I asked to first not get hung up on, then re-explained everything yet another time and had to..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6269898) AS Ayush S. Student > "I am a student doing my masters in software development, this software has helped me understanding the various..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___2893941) MK Malika K. Owner > "The other time they refused to help after my order was cancelled after the restuarant accepted it and we..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6105073) AH Ali H. Shift Lead > "DoorDash makes anything easy to order and process payments." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___5082797) KN Keith N. Assistant Project Manager > "I never got an email all weekend, so I called again on Monday, having to re-explain everything again, which..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6269898) MJ Mike J. Editor / Producer > "I use it especially when I want to order from a specific restaurant or they have a good promo to use." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4754785) DL Darcy L. Finance > "They tried to deliver a wrong order. " [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6485474) SM Stacey M. Grant Coordinator > "Being able to keep my work momentum going and not having to worry about eating well and having access to..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4323737) RC Rohan C. Reviewer > "I don't like that most of the places are very expensive as I have to pay so much for chicken sandwiches but..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6191993) AS Ayush S. Student > "I personally love the various filter options that are provided for selecting the various cuisines, delivery..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___2893941) GS Gyanpreet S. Na > "Irresponsible and unprofessional." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6761795) JB Julie B. Asset Manager > "Fast service and great restaurant selections." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6020878) Jerad C. Freelance Photographer > "There isn't really anything that I don't like about door dash." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6505123) RR Rudy R. Managing Director > "It helps order from little known restaurants." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4741308) SR Shashi R. School > "Horrible service and did not even apologize." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6500879) SO Stephanie O. Restaurant worker > "I like how easy it is for you to make orders online plus when I was a new user I was given some money off my..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4356933) DM Denise M. Other > "Horrible." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6717650) AZ Alexis Z. Teacher > "It is easy to communicate with the driver." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6073454) JW Janine W. Manager > "Awful." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6504832) MC Matt C. Owner > "The software works great and is convenient for ordering food online." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4522534) VR Verified Reviewer Head of Digital Marketing > "Support do not follow up as promised and they seem to be reading off scripts or don't care about service..." [See full review](https://www.capterra.com/p/229272/DoorDash/#GetApp___6091800) LB Leila B. Program Manager > "It is intuitive to use the website or app as both a customer/user and as a Dasher/delivery person." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___4628399) KN Keith N. Assistant Project Manager > "I will no longer be using Doordash after the nonsense I've had to deal with getting charged for food I never..." [See full review](https://www.capterra.com/p/229272/DoorDash/#Capterra___6269898) [View Reviews](https://www.capterra.com/p/229272/DoorDash/reviews/) ## User interface 4.15 (551) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/) 4.10 (188) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Toast POS Top features 31/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Barcode/Ticket Scanning - Credit Card Processing - Customer Database - Customer History - Customizable Branding - Customizable Reports - Customizable Templates - Delivery Tracking - Discount Management - Dispatch Management - Electronic Payments - Employee Management - Food Delivery Dispatching - For Restaurants - Generative AI - Geographic Maps - Geolocation - Gift Card Management - Inventory Management - Inventory Tracking - Kitchen/Menu Management - Live Tracking - Location Tracking - Loyalty Program - Mobile Access - Mobile Alerts - Multi-Location - Online Ordering - Order Entry - Order Management - Order Processing - Order Tracking - Point of Sale (POS) - Promotions Management - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Real-Time Updates - Reporting/Analytics - Reporting & Statistics - Route Management - Route Optimization - Routing - SMS Messaging [See all features](https://www.capterra.com/p/136301/Toast-POS/#features) DoorDash for Merchants 14/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Barcode/Ticket Scanning - Credit Card Processing - Customer Database - Customer History - Customizable Branding - Customizable Reports - Customizable Templates - Delivery Tracking - Discount Management - Dispatch Management - Electronic Payments - Employee Management - Food Delivery Dispatching - For Restaurants - Generative AI - Geographic Maps - Geolocation - Gift Card Management - Inventory Management - Inventory Tracking - Kitchen/Menu Management - Live Tracking - Location Tracking - Loyalty Program - Mobile Access - Mobile Alerts - Multi-Location - Online Ordering - Order Entry - Order Management - Order Processing - Order Tracking - Point of Sale (POS) - Promotions Management - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Real-Time Updates - Reporting/Analytics - Reporting & Statistics - Route Management - Route Optimization - Routing - SMS Messaging [See all features](https://www.capterra.com/p/229272/DoorDash/#features) ### Recognition Toast POS is recognized as a top-rated tool in 2 Capterra Shortlist reports DoorDash for Merchants is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Toast POS Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos DoorDash for Merchants Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Toast POS - By Toast - Located in United States - Founded in 2011 DoorDash for Merchants - By DoorDash - Located in United States - Founded in ## Popular Comparisons [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) vs [Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.85 (591)](https://www.capterra.com/p/142877/Restroworks/reviews/) $69/month Price Contact vendor for pricing 4.1 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/136301-142877/Toast-POS-vs-Restroworks) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[4.10 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) vs [Restroworks Cloud Kitchen Management Software](https://www.capterra.com/p/10012195/Restroworks-Cloud-Kitchen-Management-Software/)[4.93 (85)](https://www.capterra.com/p/10012195/Restroworks-Cloud-Kitchen-Management-Software/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/229272-10012195/DoorDash-vs-Restroworks-Cloud-Kitchen-Management-Software) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) vs [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) $69/month Price $99/month 4.1 Features 4.2 4.2 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/136301-197473/Toast-POS-vs-SpotOn-Restaurant) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[4.10 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) vs [GrubHub](https://www.capterra.com/p/210141/GrubHub/)[4.32 (131)](https://www.capterra.com/p/210141/GrubHub/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/210141-229272/GrubHub-vs-DoorDash) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) vs [Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (258)](https://www.capterra.com/p/118828/Lavu/reviews/) $69/month Price Contact vendor for pricing 4.1 Features 4.2 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/118828-136301/Lavu-vs-Toast-POS) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[4.10 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) vs [StoreKit](https://www.capterra.com/p/203009/SK-Takeaway/)[4.91 (108)](https://www.capterra.com/p/203009/SK-Takeaway/reviews/) Contact vendor for pricing Price £0one time 4.2 Features 4.6 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/203009-229272/SK-Takeaway-vs-DoorDash) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $69/month Price $349one time 4.1 Features 3.8 4.2 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/136301-152638/Toast-POS-vs-Epos-Now) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[4.10 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) vs [Instacart](https://www.capterra.com/p/229777/Instacart/)[3.98 (48)](https://www.capterra.com/p/229777/Instacart/reviews/) Contact vendor for pricing Price $3.99 4.2 Features 3.9 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/229272-229777/DoorDash-vs-Instacart) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) vs [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) $69/month Price $69/month 4.1 Features 3.7 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/136301-140677/Toast-POS-vs-TouchBistro) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[4.10 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) vs [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,319)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) Contact vendor for pricing Price $149/month 4.2 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/17313-229272/OpenTable-for-Restaurants-vs-DoorDash) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) vs [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/) $69/month Price $69/month 4.1 Features 4.4 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/136301-143463/Toast-POS-vs-Cake-POS) [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[4.10 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) vs [Deliveroo](https://www.capterra.com/p/252491/Deliveroo/)[4.51 (37)](https://www.capterra.com/p/252491/Deliveroo/reviews/) Contact vendor for pricing Price £3.49/month 4.2 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/229272-252491/DoorDash-vs-Deliveroo)