# Compare Dropbox DocSend vs Dropbox Business 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Dropbox DocSend and Dropbox Business based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/136311-143068/DocSend-vs-Dropbox-Business

---

# Dropbox DocSend vs Dropbox Business Features and Cost Comparison

Last updated July 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Dropbox DocSendDropbox Business2/4 selected

[Dropbox DocSend](https://www.capterra.com/p/136311/DocSend/)[4.5 (100)](https://www.capterra.com/p/136311/DocSend/reviews/)

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.5 (21,697)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

[## Dropbox DocSend](https://www.capterra.com/p/136311/DocSend/)[4.5 (100)](https://www.capterra.com/p/136311/DocSend/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [100 reviews](#user-reviews)

Positive

95

Neutral

2

Negative

3

[## Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.5 (21,697)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

Starting Price

$11.99/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [21,697 reviews](#user-reviews)

Positive

19,904

Neutral

1,477

Negative

316

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Wrike

4.4 (3,023)

* * *

Starting Price

$10.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

89%

of reviewers  
rated it above 4 stars

* * *

### PandaDoc

4.5 (1,254)

* * *

Starting Price

$19.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

91%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Zoho WorkDrive

4.6 (96)

* * *

Starting Price

€3.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

94%

of reviewers  
rated it above 4 stars

* * *

### monday.com AI Work Platform

4.6 (6,072)

* * *

Starting Price

$9.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

94%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 29,625 reviews from document management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Document Editing

NA

Secure Data Storage

NA

Document Storage

4.7

Email Management

NA

Mobile Access

4.4

84%Fit

High performer

Feature ratings

Document Editing

5.0

Secure Data Storage

4.7

Document Storage

4.7

Email Management

4.3

Mobile Access

4.5

User satisfaction

User satisfaction

4.5

User reviews[100](https://www.capterra.com/p/136311/DocSend/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.1

Customer support

4.2

User satisfaction

4.5

User reviews[21,697](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Price starts from

$11.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Finance, fundraising, sales, marketing, business development, and recruiting.

Best for

Companies of all sizes use Dropbox for collaboration, file sharing, online backup, and more.

## User reviews

Pros & cons

NN

Nabil N.

IT Manager

> "The ability to see who viewed a document, how long they spent on each page, and whether they forwarded it is genuinely useful for..."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___7144138)

LJ

Lyn J.

Senior Manager

> "My issue with Dropbox Doc Send is that the system becomes overwhelming when too many requests are sent."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___7133488)

NN

Nabil N.

IT Manager

> "Fills a specific gap well. If you need visibility into how external stakeholders are engaging with documents you share, it does that..."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___7144138)

LJ

Lyn J.

Senior Manager

> "My overall experience with dropbox send was okay however it became too cluttered and was not as good as other document management..."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___7133488)

VR

Verified Reviewer

Office Manager

> "Good software as it shows how documents are viewed and by whom and you can add e signatures."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___7107304)

AP

Alissa P.

agent

> "Some of the features feel limited unless you upgrade, and pricing can be a bit high for smaller teams."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___7133023)

AP

Alissa P.

agent

> "The security features and ability to see when files are opened are very useful"

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___7133023)

EJ

Ethan J.

Auditor

> "Overall my experience with Dropbox Docsend was mediocre with great concept ideas but a lack of performance in comparison to similar..."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___7093917)

KW

Kate W.

Office Manager

> "I like how everything is organized in one place so I can track what’s been signed."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___7135626)

GI

Gabriel I.

Founder

> "Sometimes the interface feels a little bit clunky, especially when trying to organize folders or update links."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6769971)

JR

Julie R.

Prayer request coordinator and board member

> "The fact that I can see who opens the documents helps with making sure that everyone is on task and keeping up with the work flow and..."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6701397)

VR

Verified Reviewer

Executive Director

> "The userface and user experience feels little clunky to send and receive documents"

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6584566)

JN

Josh N.

Realtor

> "I specially like that there is no need to use email because it's all done inside the platform, but I also like that there is an..."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6576959)

BG

Ben G.

Webmaster

> "Our experience with DocSend was fine, but unfortunately did not work out as the support did not match our requirements."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6731786)

JS

Jessica S.

Admin

> "is an excellent tool for organizations that need secure-sharing documents works well for industries, legal, and investment gathers,..."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6648502)

NJ

Neil J.

Director

> "Cannot embed spaces into our own website"

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6656033)

MS

Michelle S.

Recruiter

> "Dropbox helps me send/receive confidential documents."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6611663)

ZL

Zoe L.

Designer Graphic

> "Like Dropbox Business, it's also quite expensive, when one considers that we must pay for both applications"

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6779317)

EH

Ebaa H.

Study Coordinator

> "It is a very well known application that most people are aware of, so it is easier to communicate the application use internationally."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___6758390)

Vijendr W.

Insurance Professional

> "I found it a bit expensive for the services it offers."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___4271609)

PM

Philip M.

Administrator

> "The interconnectivity of the program is great."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___7046449)

Aniket G.

Senior Sales Manager

> "They lack on the portability of this software."

[See full review](https://www.capterra.com/p/136311/DocSend/#Capterra___4492374)

[View Reviews](https://www.capterra.com/p/136311/DocSend/reviews/)

VR

Verified Reviewer

Sales Development

> "I also appreciate the synchronization capabilities, which allow files to be accessed across multiple devices while keeping everything up to date."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7162893)

LD

Leo D.

Embedded software test engineer

> "Also, the occasional sync delay loves to show up at the worst possible moment—like right before a deadline—just to remind you who’s really in..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7127645)

AG

Anna G.

Digital Marketing Manager

> "It’s a tool I depend on both personally and professionally, the multiplatform accessibility lets me access any of my files from all my devices and..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6874859)

PK

Paul K.

President

> "The biggest issue with Dropbox Business is bugs and issues sometimes occur that are unusual and can be frustrating with the interruptions it causes..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7154334)

VR

Verified Reviewer

Physiotherapist

> "It keeps my documents, templates, and exercise resources organized and easily accessible, which has significantly improved my efficiency."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7178908)

VR

Verified Reviewer

Sales Development

> "Occasionally, syncing large files or folders can take longer than expected depending on internet connectivity and file size."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7162893)

Hallye N.

Operations Manager

> "Dropbox business is one of the best ways to collect and keep track of shared documents for commercial jobs for contractors."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7107709)

VL

Vicky L.

Marketing Specialist

> "Sharing files with people outside the company, it can be challenging, especially if the files are heavy."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7080387)

KS

Katherine S.

Paralegal

> "Dropbox has really stepped up with a large amount of storage, no space limitations, and integrations with popular document management tools."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7098138)

David F.

Development Manager

> "Dropbox is useful for storage, but it is not as interactive and accommodating for collaboration"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7076363)

JL

Jerry L.

Lead Project Manager

> "I like the desktop app version; the Dropbox app enables me to sync all my files across multiple devices automatically, without requiring manual..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7051783)

BH

Bart H.

Head of Content

> "I think it does have some limits when it comes to editing files in the app, that missing part gets in the way sometimes."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6863970)

Hallye N.

Operations Manager

> "It is great and we use it with many contractors on several jobs to keep track of contracts, legal documents and more"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7107709)

AK

Abby K.

Accounting Manager

> "I've also noticed occasional delays in reflecting permission changes across the team, leading to brief access confusion."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#SoftwareAdvice___6856564)

DS

David S.

Director of Technology

> "Folder structure works well, desktop app works consistently and sync's with mobile uploads almost instantaneously."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7095122)

Junaid H.

CEO

> "It gets quiet expensive for the full version and does not fully have files security due to their default end-to-end encryption."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7005295)

SG

Swagat G.

Photographer and Videographer

> "The other interesting feature that I love is, you are able to restore the deleted files within 180 days."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7132854)

AM

Alejandro M.

Chief

> "I felt some small problems about updating files and not being saved for connection issues than hapenned during the process"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7051752)

GBL

Georgia Belletti L.

Addetto alle vendite

> "Dropbox Business has significantly simplified processes such as collaboration, file storage and sharing"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7174542)

VR

Verified Reviewer

Consultant

> "i found it unnecesary difficult to set it up and to access files."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7121107)

JS

Jazzmine S.

Senior lead analyst

> "I love that drop box was able to keep my personal information for me and made it easy for me to log in and out of service"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7080829)

EG

Emily G.

Photographer

> "I'm unable to upload high-resolution photos via the Dropbox web browser as my session times out."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6561793)

Dallen B.

Investment Coordinator

> "The user interface feels intuitive and fast. And I like that you can use it in a browser or directly on your Mac/PC's files."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7080489)

EW

Emma W.

Assistant Manager

> "Dropbox is more expensive than many competitors — particularly if you want large storage or full business features"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7044988)

JM

James M.

Partner

> "Dropbox business enables easy sharing and synchronization of files across many devices which is great; it also integrates with popular tools like..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6578015)

GBL

Georgia Belletti L.

Addetto alle vendite

> "The integration of this app is not efficient"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7174542)

VM

Valentina M.

Sales and Marketing Manager

> "Dropbox Business provide us with a safe place for keeping all our documents allowing us to consolidate all our work documents in one secure space."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6849050)

MH

Michael H.

Project Management

> "I have seen situations where clients have rejected the access I sent to them because their email security blocked it."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7066316)

BC

Brendan C.

Business Development Rep

> "The collaboration between the team has been seamless since we all work remotely, we can easily manage our files and documents, we can manage our..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6663199)

LD

Laura D.

Client Success Specialist

> "There are times where Dropbox may not sync properly and you may be missing files that were recently added. Once they are synced, though, they can..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6767618)

Akash E.

Operation Manager

> "The interface is user-friendly, file syncing works reliably most of the time, and it is easy to access data from multiple devices."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7157490)

SM

Shreyash M.

Manager

> "It is expensive, customer service is hit or miss and sometimes we have experienced files being lost."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6855836)

KK

Ken K.

Factory Manager

> "It gives me sufficient space and secure storage for all types of files and lots of options with respect to sharing."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7018491)

AR

Arka R.

Associate Scientist

> "I think it's challenging for more senior staff to understand the sync functionality, leading to conflicting copies of documents en masse."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6718014)

LD

Leo D.

Embedded software test engineer

> "Files sync, sharing is easy, and collaboration actually works without turning into a tech support nightmare, which already puts it ahead of half..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7127645)

VR

Verified Reviewer

Chief of Staff

> "The folder structure can get messy if you're working with a team that isn't aligned on naming conventions or organization."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6823075)

GBL

Georgia Belletti L.

Addetto alle vendite

> "Dropbox Business makes business collaboration successful more so in matters storage and file management"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7174542)

AH

Abdelfattah H.

Senior Demand Planner

> "The sync process sometimes slows down on occasions possibly with big files making them unavailable on other devices."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6829611)

LS

Lisa S.

Business Development

> "My favorite thing about Dropbox business is that it stays up to date no matter what device I am using. When I travel I use my iPad and cell phone..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6530718)

AG

Andrew G.

Managing Director

> "Service is very clunky and difficult to navigate."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7106988)

PA

Philip A.

Business Development Manager

> "Being able to seamlessly share files in real-time across our Queensland offices has allowed us to work better as a team and alleviated version..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6754588)

MH

Mahamudul H.

Director

> "Limited functionality when offline, which may present a challenge in places with spotty internet service."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6419834)

CS

Christian S.

Web Producer

> "The desktop integration really sets it apart because I use it for file sharing as well as storing back-ups."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7041822)

AB

Alexis B.

Director of Construction and Development Accounting

> "Sometimes there can be a delay in updating, and also an accidental drag and drop or delete can be detrimental"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6710670)

EC

Ellen C.

First Line IT Support

> "I’m pleased with the amount of storage I can use, it’s customer support and the ability to collab with teammates and clients."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7028257)

BC

Brendan C.

Business Development Rep

> "In most cases, it takes way longer to load larger files than it should normally do."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6663199)

KK

Ken K.

Factory Manager

> "A service with a good time free trial and it provides enough space for cloud storage, flexible to every device."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7018491)

RT

Robert T.

President of the Board

> "As well, documents are not synced in real-time, so that if I'm looking at one version of a document simultaneously with another person, and I make..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6005642)

MH

Michael H.

Project Management

> "Overall the system works great for us in it's amount of storage it will hold and the speed that it will upload and download data for use."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7066316)

JC

John C.

Video Editor

> "It’s kinda pricey, and the storage limits can feel tight for bigger projects."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6682887)

Dallen B.

Investment Coordinator

> "It's the best way to share files across teams for business purposes."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7080489)

NM

Nicole M.

Growth and Partnerships Manager

> "It's hard to ensure the standardization of folder hierarchy and document naming conventions when collaborating with so many team members and..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___5100625)

LD

Laura D.

Client Success Specialist

> "Our team uses Dropbox daily for client records, assets, and creative files, which are stored all in one place."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6767618)

AS

Amit S.

Team Lead

> "Sometimes syncing takes longer than expected, especially with large files."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6580096)

FG

Fernando G.

Owner

> "inexpensive and offers great functionality at the computer and mobile device level including sharing documents outside our organization."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6859555)

VM

Violet M.

Regional Sales Manager

> "The only disadvantage is that Dropbox Business cost is a bit high."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6771228)

NT

Nidhin T.

Marketing Executive

> "Use Dropbox everyday to share large files to customers, edit documents on the go and have access to all files when needed."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6523012)

MM

Melanie M.

Coach

> "I'd like to think that in 2024 we are past having files freeze up so this is a bit annoying."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6555194)

VM

Valentina M.

Sales and Marketing Manager

> "Dropbox Business offers a very secure cloud storage allowing us to safeguard all our work documents in one place."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6849050)

VB

Vanessa B.

Business Advisor

> "so you have to uninstall and reinstall the app on your PC."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6760466)

Yatra P.

Omni Associate

> "All kinds of files can be uploaded easily without any bugs or glitch."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7099802)

PW

Peiji W.

Assistant Controller

> "Sometime it does not sync with the folder automatically."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6724726)

MH

Mahamudul H.

Director

> "In addition, it makes version control possible, which makes it possible to monitor modifications and access previous iterations of documents."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6419834)

SR

Scott R.

Training Coordinator

> "Dropbox customer support sometimes isn’t effective in helping."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6717752)

Kai Z.

realtor

> "I liked the seamless file synchronization across devices — I could access the latest files anywhere, anytime."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7068620)

JS

John S.

Manager

> "The price of Dropbox for business was not on par with the value added."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6398434)

HS

Holly S.

Designer

> "Everything works the way it intended and we have never experienced delays or lagging while waiting for files to come through."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7078201)

CE

Craig E.

Senior Creative Lead

> "When a user from the team account is removed, so are all the links they previously shared, therefore any links in handovers are null and void."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___4948272)

EM

Eric M.

Executive Director

> "Ease of use, organization, being able to share documents and collaborate on various projects with a variety of people, free up storage space on..."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6885305)

ZO

Zulekha O.

Manager

> "The storage limitations in Dropbox Business depend on the plan chosen, and sometimes this can lead to pricing concerns when require more storage."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6120535)

Kai Z.

realtor

> "I appreciated the robust collaboration features, especially shared folders and commenting, which made teamwork easier."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7068620)

MAIS

Mohammad Ariful Islam S.

General Manager

> "I have some common complaints about Dropbox Business include pricing, limited storage for the cost, and occasional syncing issues."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___5098931)

GC

Garnet C.

Manager

> "Simple, organized, effective tool to keep your team or management up to date with relative documents, templates and keep sensitive info safe."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6688723)

JP

Josh P.

CPO

> "They have not seemed to innovate much and are lagging behind on features their competitors offer"

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6603424)

VR

Verified Reviewer

Owner of ShadowPlayersDev

> "Its intuitive interface and robust file-syncing capabilities ensure seamless access across devices, even offline."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6617355)

Skyler R.

Freelance Social Media Marketing

> "While it offered a lot of space, I think the pricing was a bit much."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6564578)

WB

Wayne B.

CEO

> "Overall experience is a great product when it comes to keeping files together, and storage to free up all your other devices."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7112518)

Buket K.

Software Developer

> "Some team members do not require those advanced features, and the current pricing is too high for those who solely use it for file storage."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6018051)

VR

Verified Reviewer

Owner of ShadowPlayersDev

> "Dropbox offers advanced sharing controls, file recovery options, and integration with popular third-party apps."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6617355)

RH

Ryan H.

Creative Manager

> "I think Dropbox Business is easy enough to use, but doesn't provide enough features to really get a bang for your buck."

[See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6796604)

[View Reviews](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

## User interface

[Dropbox DocSend](https://www.capterra.com/p/136311/DocSend/)

4.52 (100)

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

4.53 (21,697)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Access Expiration Management

150

Important

Activity Dashboard

120

Important

Dropbox DocSend

20/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/136311/DocSend/#features)

Dropbox Business

Top features

36/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/143068/Dropbox-Business/#features)

### Recognition

No recognitions have been awarded to Dropbox DocSend

Dropbox Business is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Dropbox DocSend

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Dropbox Business

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Dropbox DocSend

-   By Dropbox
-   Located in United States
-   Founded in 2007

Dropbox Business

-   By Dropbox
-   Located in United States
-   Founded in 2007

## Popular Comparisons

[Dropbox DocSend](https://www.capterra.com/p/136311/DocSend/)[4.52 (100)](https://www.capterra.com/p/136311/DocSend/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,542)](https://www.capterra.com/p/161425/Drive/reviews/)

$15/month

Price

$7/month

4.3

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/136311-161425/DocSend-vs-Drive)

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,697)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,542)](https://www.capterra.com/p/161425/Drive/reviews/)

$11.99/month

Price

$7/month

4.4

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/143068-161425/Dropbox-Business-vs-Drive)

[Dropbox DocSend](https://www.capterra.com/p/136311/DocSend/)[4.52 (100)](https://www.capterra.com/p/136311/DocSend/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,618)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$15/month

Price

$7/month

4.3

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/136311-247901/DocSend-vs-Google-Workspace)

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,697)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,618)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$11.99/month

Price

$7/month

4.4

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/143068-247901/Dropbox-Business-vs-Google-Workspace)

[Dropbox DocSend](https://www.capterra.com/p/136311/DocSend/)[4.52 (100)](https://www.capterra.com/p/136311/DocSend/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,768)](https://www.capterra.com/p/161304/OneDrive/reviews/)

$15/month

Price

$1.99/month

4.3

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/136311-161304/DocSend-vs-OneDrive)

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,697)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,768)](https://www.capterra.com/p/161304/OneDrive/reviews/)

$11.99/month

Price

$1.99/month

4.4

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/143068-161304/Dropbox-Business-vs-OneDrive)

[Dropbox DocSend](https://www.capterra.com/p/136311/DocSend/)[4.52 (100)](https://www.capterra.com/p/136311/DocSend/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/)

$15/month

Price

$8.75/month

4.3

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-136311/Slack-vs-DocSend)

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,697)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,116)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

$11.99/month

Price

$6/month

4.4

Features

4.6

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/143068-227157/Dropbox-Business-vs-Microsoft-365)

[Dropbox DocSend](https://www.capterra.com/p/136311/DocSend/)[4.52 (100)](https://www.capterra.com/p/136311/DocSend/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,116)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

$15/month

Price

$6/month

4.3

Features

4.6

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/136311-227157/DocSend-vs-Microsoft-365)

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,697)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

vs

[LimeWire](https://www.capterra.com/p/10026432/LimeWire/)[4.82 (449)](https://www.capterra.com/p/10026432/LimeWire/reviews/)

$11.99/month

Price

$9.99/month

4.4

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/143068-10026432/Dropbox-Business-vs-LimeWire)

[Dropbox DocSend](https://www.capterra.com/p/136311/DocSend/)[4.52 (100)](https://www.capterra.com/p/136311/DocSend/reviews/)

vs

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

$15/month

Price

$69/month

4.3

Features

4.3

4.5

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/113540-136311/Bitrix24-vs-DocSend)

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,697)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

vs

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.35 (5,446)](https://www.capterra.com/p/1167/SharePoint/reviews/)

$11.99/month

Price

$5/month

4.4

Features

4.3

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/1167-143068/SharePoint-vs-Dropbox-Business)