Dropbox DocSend vs Wingmate: Which is a better fit?

Love the ease of use and how in depth info they give you. I am able to track everything from who is opening my document, when they are opening it, what kind of device and where they are.

But their lack of transparency on their website, coupled with their inept customer service response gave me a total lack of trust in this company.

Aniket A

Vice President

It helps me to send important documents to my clients in real time which makes a good impression of my organisation.

Dave D

Co-Founder

Sometimes confusing to differentiate between content, spaces, etc. Sometimes confusing to figure out how to create custom links.

User friendliness and absolutely great customer service. Overall a transparent and simple tool with a lot of helpful options.

Docs must be sent via docsend and not through our own e-mail client. Also the way docs are organized in the platform can be a bit confusing.

Its also VERY mobile friendly so that's amazing. I've heard from 1st hand sources of companies where well meaning investors offered to share a competitor's deck (they declined).

It wouldn't be so bad if they simply owned up to the lack of this feature in their software; then a buyer can decide whether the feature is necessary and the rest of the package is worth the price.

I have had a pleasant experience since we launched this program. I have spoken to all members on the Wingmate team and received excellent customer service from all.

The one flaw I would say the software has, is the lack of confirmation when changing the status of a lead.

The tracking features are amazing. I would recommend this to any company looking to build organic growth.

The customer service, relational aspect was horrible. Given that there's so many comparable products out there, you'd think the service would be used as a differentiator.

Cole C

Analyst

Super easy to use and the integration from our previous crm was seamless. The interface is just simply better than other platforms that I’ve tried.

There is no way that I know of to edit the photos.

The functionality of the app is pretty good. It's easy to capture what you need quickly while out & about.

I found it somewhat difficult to tie leads to contact information as the sales development process advanced.