--- title: "Compare ServiceBox vs Housecall Pro 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Housecall Pro and ServiceBox based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/136363-140363/ServiceBox-vs-HouseCall-Pro" page_type: "comparison" language: "en" --- # Housecall Pro vs ServiceBox Features and Cost Comparison Last updated September 21st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Housecall ProServiceBox2/4 selected [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.3 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) [## Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting Price $79.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [2,747 reviews](#user-reviews) Positive 2,598 Neutral 70 Negative 79 [## ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.3 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) Starting Price $35.00/month Value-for-Money 4.3 Functionality 4.1 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment AR Kv Based on [168 reviews](#user-reviews) Positive 147 Neutral 20 Negative 1 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,690 reviews from field service management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit High performer Feature ratings Billing & Invoicing 4.2 CRM 4.5 Calendar Management 4.3 Dispatch Management 4.3 Customizable Forms 3.9 \--%Fit Missing features Not enough reviews Feature ratings Billing & Invoicing 4.4 CRM NA Calendar Management 4.1 Dispatch Management 5.0 Customizable Forms 4.0 User satisfaction User satisfaction 4.7 User reviews[2,747](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.7 User satisfaction 4.3 User reviews[168](https://www.capterra.com/p/136363/ServiceBox/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.3 Customer support 4.3 Price starts from Price starts from $79Flat Rate, Per Month - Free version - Free trial Price starts from $35Per User, Per Month - Free version - Free trial Best for Best for Housecall Pro is a field service management solution that streamlines operations for plumbing, electrical, HVAC, carpet cleaning, housekeeping, handyman, locksmith, and other home service businesses. Best for Built for growing commercial HVAC, plumbing, electrical and multi-trade contractors managing repeat customers, job sites, equipment, service, maintenance and project work. ## User reviews Pros & cons ML MURTAZA L. GENERAL MANAGER > "The scheduling feature is very intuitive and makes managing jobs and technicians straightforward and efficient." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7128706) KG Karen G. Office Manager > "Even worse, there’s no batch download option for the images stored in the system, which means I now have to manually download each image and use third-party..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541) ML MURTAZA L. GENERAL MANAGER > "Overall, it’s a dependable system that supports business operations well, with some room for improvement in stability and flexibility." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7128706) Kristen L. Owner > "Their customer support reps say I was removed in January 2026, yet I continue to receive calls in April 2026. When I called this out, they stopped answering my..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7131007) BB Benjamin B. Owner > "There are many features which I love, however, solid features and a deteriorating layout result in a poor product. " [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___7181622) DC Damian C. Owner > "Never received my 100$ amazon gift card . And now after processing over 5000$ via service call sales ." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7162329) DC Damian C. Owner > "I like that it the UI is smooth on a tablet or phone but absolutely a mess on a computer ." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7162329) ML MURTAZA L. GENERAL MANAGER > "These issues can sometimes slow down workflow and require extra time to correct." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7128706) KG Karen G. Office Manager > "I also appreciate the seamless integration between mobile and desktop versions, which helped streamline operations early on." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541) KG Karen G. Office Manager > "Critical, established features break with no warning, and the support team (which is only available via web chat) often isn’t aware of the changes, let alone..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541) DM Devin M. Owner > "Easy to schedule clients and get invoice and payments done!" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7069140) HL Hunter L. General manager > "Its lack of managment outside service calls and its lack of growth and api intergrations." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6694378) RP Rose P. Owner > "Very user friendly, encompasses a lot of different tools into one platform and consistently adding more features to it at least quarterly." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6611782) AR Avery R. Owner > "They keep calling even after they assure me that I will no longer be on their call list, even last time I demanded that they remove me from their database and..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___6573868) DR Dave R. Manager > "I loved that when a tech was heading to the next job, they could click on the button saying they are on their way to the job and it would automatically send a..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6191378) KG Karen G. Office Manager > "That’s the most disappointing part: not the bugs or even the missteps, but the unwillingness to listen to power users whose businesses rely on core..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541) RW Robert W. Operations Manager > "It was a good software with lots of functionality but limited in growth and scalability with slow updates being rolled out" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6830107) KG Karen G. Office Manager > "Support frequently changes hands mid-conversation, making it difficult to resolve more complicated issues." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541) ZG ZAch G. COO > "We had good training and I could always get a response if I had any questions." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7056222) VR Verified Reviewer associate > "There's no efficient way to search for jobs and clients using keywords on the main page, a feature that's commonplace on Google platforms." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6368533) MH Monique H. Owner > "Easy access the ability to sign people up into later payments for your business" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6572487) VR Vicki R. CSR and dispatch > "Need better support. When they don't have an answer or the problem or issue has not been addressed, they promise to bring it to the attention of ...." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6611523) PZ Patrick Z. Owner Operator > "Everything is very user friendly after a little bit of practice and it really helps keeps all my clients data organized." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061) HJ Heather J. Owner > "Customer service got worse and worse." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7020311) RP Rose P. Owner > "This has proven to be a great move for us because they have added features that have greatly improved the software over the years." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6611782) DR Dave R. Manager > "The agents I worked with got a lot of reminder emails and it was difficult to configure the settings around automatic invoice reminders." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6191378) DM Devin M. Owner > "This has been the most streamlined version of software I’ve tried and is truly so simple." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7069140) FF Fernando F. CEO - IT Consultant > "Their pricing and cost per lead was deceptive and many of the provided leads where junk and they still charged us hundreds of dollars for them even when they..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6402048) PZ Patrick Z. Owner Operator > "I love the way that you can process payments easily through the app." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061) FF Fernando F. CEO - IT Consultant > "I was completely disappointed with them and stopped using them after they charged us for leads that where not relevant to our services and that when contacted..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6402048) JD Jammi D. owner > "what makes housecall pro standout is the customer management with invoicing,date and time of service needed" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6043005) JB Jessica B. Office Manager > "The cost is high and all reviews say that support is not helpful after signing up." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6738303) PZ Patrick Z. Owner Operator > "Housecall Pro has an amazing customer service team and there is always someone to respond to questions." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061) LS Lindsey S. Manager > "I don't like the app, I prefer using this on a desktop but that is just user preference." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6602806) HN Hallye N. OPERATIONS MANAGER > "Their customer service is great and timely as well as being a good value for the cost." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6865920) VR Verified Reviewer Reseller > "My husband and I were looking to streamline his business because he has a lot of different aspects that need to be rolled into one and him and I alone we're not..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4768730) PZ Patrick Z. Owner Operator > "HouseCallPro is a wonderful product for the blue collar service industry." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061) TV Taurino V. Owner > "There is a flaw, the mobile version does not always work and pull up all information for example jobs or estimates i have to locate customer and hit history due..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4372572) ZH Zach H. Operations Manager > "Housecall Pro is great for being able to see the whole schedule and be able to dispatch jobs with no issues." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___5045894) FF Fernando F. CEO - IT Consultant > "They made it to difficult to properly present my cumpany and services to potential customers." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6402048) JD Jammi D. owner > "overall i think housecall pro is great for small business owners as im always looking for ways decease the customer management workload which would give me more..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6043005) SB Steve B. Ceo > "The only complaint i ever had was that i had to make multiple different estimates for one customer and i had to send them individually. But now there are..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3843496) Raul Antonio Z. Graduate > "I like this platform because with just a few clicks, I can schedule appointments, send reminders to my clients, generate invoices and receive payments." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4951265) JS JonPaul S. owner > "HCP Said that they have no way of telling me when the exact date change was or a way to forward the emails sent to customers in the time frame so I can limit..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587) DN Debbie N. Manager > "Housecall Pro offers a range of features and services that make it a popular choice among service providers, including mobile access, online booking, real-time..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4550901) AH Adam H. Arborist > "They want to lock you in on monthly contract and not give you a way out ." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___6451484) KP Kayla P. Estimator > "I love how easy it is to create estimates in the field" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6721598) JS JonPaul S. owner > "Things that make sense on a google platform are nixed in the HCP board room. And my main complaint: emails to clients are sent from HCP and the Pros are not..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587) AJ Aditya J. Developer > "Service companies may more easily manage their operations thanks to Housecall Pro's ability to streamline their workflow, from setting up appointments and..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4717436) KE Kevin E. Piano tech > "It's my decision if I want to use your product and you haven't respected it. If you spent half the time and money chasing clients into making a better product..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6403431) ZG ZAch G. COO > "Customer support is really good." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7056222) VR Verified Reviewer Reseller > "This service was very much pushed on me by these sales rep for the company already even though I was looking at purchasing it and using it myself without it..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4768730) Ronald Abilmar R. Marketing Manager > "I really like it because it has given me an all-in-one solution for managing my schedule, scheduling client appointments, tracking my work, and getting paid." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___5003283) DR Derek R. Owner > "The online scheduling option seems like it could be a good feature, but our company doesn't use it much and the times we have used it, the emails just got lost..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3982698) Jeremy F. Captain > "The software is very easy to use and it allows that's to customize each order specifically to the house is going to" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6475897) MS Michael S. Owner > "Spent my time, never received what was offered, already received 5 more calls trying to sell me again." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6413983) TC Tuna C. Marketing Director > "It is a user-friendly application that can take the role of a Swiss army knife in its field, which can perform many operations, and does this role in the best..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3978847) CB Cal B. HVAC and plumbing > "worse customer service ever. plus a mess now,after 3 years I give up trying to synchronize my QuickBooks. since they open new office in Colorado this turn to..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4873079) IT Isaac T. Finance Manager > "Housecall Pro has elaborate invoicing solution for companies." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6257567) DH Doug H. iwner > "I hate that they never take responsibility. If you get to talk to someone, they act like you are wasting their time" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___6007961) JA James A. Administrator > "Housecall Pro stands out as a robust business management solution for home service professionals" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6023256) BM Baltazar M. Web side > "They leave you waiting and they don't even have the kindness to call." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6442195) SP Sheri P. Owner > "The ease of use and options and endless new items!" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6713844) DN Debbie N. Manager > "Finally, some users may find the platform's mobile app to be a bit buggy and prone to crashes, which can be frustrating for those who rely on it heavily." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4550901) AR Alexis R. Plumber > "Customer service was always great and helpful." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6677473) GL Garrett L. Estimation Manager > "Some more complicated functionality must be done on a regular computer, and the schedule can get convoluted and quite hard to read" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4794487) DG Dylan G. Plumber > "It was very simple and easy to use." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6630981) AJ Aditya J. Developer > "In comparison to other business management software, Housecall Pro can be somewhat pricey, especially for small enterprises that might not need all of its..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4717436) PW Peter W. CRM user > "No insane per client rates, no wild addon costs, simply bundles that are level rate, reasonable, and well OK for the financial plan of even the littlest home..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4410549) JS JonPaul S. owner > "There is no way to quickly search for jobs and clients from the main page using key word." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587) VR Verified Reviewer Director > "I enjoy how smooth the app is to use genrally-for tier pricing this app is almost exclusively designed for that feature.-billing and pricing can be quite..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#GetApp___4508385) JH Jean H. Office Manager > "When an estimate is sent via email, there is no option to be notified if the email did not go through." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4539910) DN Debbie N. Manager > "The platform is also user-friendly, making it easy for service providers to manage their appointments, billing, and invoicing." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4550901) VR Verified Reviewer Owner > "In addition they waited until I had already processed over $6000 in CC payments before asking for my EIN number as well as my contractors license number only to..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#GetApp___3654539) DN Debbie N. Manager > "Benefits of Using This Product:Housecall Pro helps you save time and money by streamlining your business processes." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4550901) SK Sabrena K. co-owner > "On mobile app, difficult for our techs to determine history of a job address, when customer has many locations. And wish there was a quick link from HCP to..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3431879) JC Jessica C. Admin Assistant > "I love that it sends invoices weekly and that we can text over invoices." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3866454) RS Rachel S. Operations Manager > "There were a few features that were missing for us as a landscaping business and therefore we had to switch softwares." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4213420) Raul Antonio Z. Graduate > "It is very good the online reservation function has been very convenient, since my clients can schedule appointments directly from my website and it is very..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4951265) JS JonPaul S. owner > "Somehow during the change some profane words were written in the license box and then were saved." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587) ML MURTAZA L. GENERAL MANAGER > "The scheduling feature is very intuitive and makes managing jobs and technicians straightforward and efficient." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7128706) MK Monique K. social media manager > "It was very clunky to go back and forth between the schedule to see what employees did which job, and the invoice, and seeing if it was paid by the client." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3119282) AG Aaron G. IT Consultant > "It is quite intuitive and makes tasks easier to manage." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6009368) JH Jean H. Office Manager > "This can be tedious and timely." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4539910) AJ Amanda J. COA > "I really like that functionality of this software and how easy it is to navigate when scheduling appointments and making house calls" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4469231) MB Matt B. manager > "With the free trial, it was hard to figure it out" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3536319) VR Verified Reviewer Independent Musician, Freelancer (Odd Jobs), Courier > "Easy to navigate, and helps me maximize my day from start to finish." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4481771) KG Karen G. Office Manager > "Critical, established features break with no warning, and the support team (which is only available via web chat) often isn’t aware of the changes, let alone..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541) DM Devin M. Owner > "This has been the most streamlined version of software I’ve tried and is truly so simple." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7069140) HL Hunter L. General manager > "Its lack of managment outside service calls and its lack of growth and api intergrations." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6694378) DG Dylan G. Plumber > "It was very simple and easy to use." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6630981) KG Karen G. Office Manager > "Support frequently changes hands mid-conversation, making it difficult to resolve more complicated issues." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541) AG Aaron G. IT Consultant > "It is quite intuitive and makes tasks easier to manage." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6009368) VR Vicki R. CSR and dispatch > "Need better support. When they don't have an answer or the problem or issue has not been addressed, they promise to bring it to the attention of ...." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6611523) [View Reviews](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) AR Anna R. Client Coordinator > "It's met our needs in that it allows us to have a live database that our technicians and our office can see at the same..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032539) BS Benjamin S. Owner > "With any software that allows so many intricacies, it is inevitable that after a long duration of diving deep into..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6816318) KV Kurt V. Assistant Plumber > "It has a wide range of features for scheduling your weeks, you can log your time in jobs sites, job site info, job..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032272) CM Claudette M. Bookkeeper > "not great for businesses that have retail & service type sales - having to create a work order for an over the counter..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6580451) TG Tarek G. Manager > "I also appreciate how it integrates work orders with quotes and invoicing, as well as its ability to synchronize with..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032777) TW Todd W. general manger > "emails sent out end up in spam for a lot of our existing clients, meaning they do not pay their invoices without extra..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6884226) FZ Frank Z. Electrician > "it helps me to put hours and notes more efficiently, easier to review the notes when i need to, and also it keeps the info..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032240) TB Tyler B. HVAC > "The result is still confusion, wasted time, duplicate or erroneous entries of notes or units that admins will need to..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6821623) JS Joel S. Sales Marketing Lead > "We have been able to capture everything from Notes, 3rd Party Quotes, and Photos of our job sites to make it easier for..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6819368) HT Hau T. Service Manager > "Software only work online, so if you have no internet or cell coverage you won't be able to do anything." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874173) GV Gary V. HVAC senior service technician > "I like the fact that along with adding the information on the job that it also includes the labor and the appropriate..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6816864) HT Hugo T. Estimator Project Manager > "For example, when I send an email, I want to remove the WO document, but it is not allowed." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6586858) AR Anna R. Client Coordinator > "I like that the program allows us to keep records of our customers and their equipment all in one place." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032539) TB Tyler B. HVAC > "The app feels like an early access/beta that still needs a lot of polishing, yet I haven’t seen a useful update in over a..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6821623) JJ Jocelynn J. Plumbing Heating Mechanical > "Service Box works well with Sage Accounting when syncing invoices instead of manually inputting into Sage, all we have to..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874045) BE Bryan E. Service Manager > "Sometimes the mobile interface can be touchy or clumsy by touching the wrong link or button." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6690857) TF Tony F. Owner > "The system also integrates well with other tools, like our invoicing processes, further streamlining our workflows." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895) JJ Jocelynn J. Plumbing Heating Mechanical > "At this time I do not have anything to address that we least like. If we have any issues on the app they get back to us..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874045) CB Cam B. Operations Manager > "It’s highly customizable, allowing us to tailor it to our specific needs, and their communication about updates is..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6597050) TB Tyler B. HVAC > "The flow and layout is often archaic and difficult." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6821623) SO Stefanee O. Office Admin > "A bit of a learning curve at first, but once you are using the system, its a solid tool for managing service-based work." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7042478) JV Justin V. HVAC tech > "Font is small and makes it difficult to read." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6817849) TF Tony F. Owner > "ServiceBox offers an intuitive platform, enabling our team to quickly adapt and efficiently manage tasks without extensive..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895) HT Hau T. Service Manager > "It has PM feature but is not very robust." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874173) TF Tony F. Owner > "Overall, Service Box has allowed us to be more efficient and responsive to our customers’ needs, which is invaluable in a..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895) AD Adam D. Refrigeration mechanic > "Sometime hard to find notes on specific equipment" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579500) CB Curtis B. General Manager > "It has saved me and our staff thousands of hours, as well as eliminated errors in our workflow which used to be..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6884190) SO Stefanee O. Office Admin > "Customer service was always hit or miss." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7042478) CB Cam B. Operations Manager > "Another bonus is its ability to link with accounting software (though we haven’t taken advantage of this feature yet, but..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6597050) CD Connor D. Foreman tower technician > "Aswell as not being able to input when offline to be automatically updated in when returning online." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6474878) TL Trevor L. Construction Electrician > "I came from a paper copy company to a service box company, the learning curve wasnt too stessful or time consuming; over a..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6873369) BB Brian B. Owner > "Very often photos that are taken disappear off the mobile appHave to type a job in a few times before it is recognized on..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___4362152) GH Greg H. President > "The mobile app allows our guys to check and work from anywhere." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6581185) TF Tony F. Owner > "It is difficult to use." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895) TG Tarek G. Manager > "Overall, I would say I’m partially satisfied, given the type of work we do (mainly service work and new installation..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032777) CD Connor D. Foreman tower technician > "The app seems quite useless, you can't do anything with it without opening the webpage." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6474878) EH Edvard H. Co owner > "I like that service box is integrated with quick books." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032203) AK Ahmad K. Director > "sometimes the mobile app is not doing what it is supposed to do ." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___3849645) TF Tony F. Owner > "Being mobile is critical for me as the owner, and Service Box makes this possible." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895) JS John S. Labor Forman > "I have to click through several buttons and screens to get to places I want to go in the app When I want to go back a..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411941) PR Phoebee R. Office Administration > "I find Service box to be easy to use and understand and if there is a problem someone is always available to help and..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7033657) GB Greg B. Wastewater Operator > "The app does crash every once in a while when trying to upload photos to benchseets the screen will go all black and I..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2426451) EH Edvard H. Co owner > "I like that a lot of our business needs are under one platform" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032203) TC Tanya C. Administrative Assistant > "there is not much option of customization like we can not customize the layout of invoices or workorder" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411592) TS Travis S. Manager IT > "For the most part, it's good it helps keep our company organized and on track and the price is not bad either." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6602992) SH Sara H. AR/AP > "The search feature is not reliable due to how it sorts through keywords." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411698) TF Tony F. Owner > "This flexibility allows me to stay connected to the business no matter where I am." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895) JL Jeff L. Owner > "Some issues with glitching on mobile platform (on occasion) needs some additional features" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2414102) CB Christianne B. Office admin > "Keeps you very organized and your employees on point!" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032783) CS Clayton S. Electrician > "Hit the check in or out and the submit button sometimes don’t respond and sits in loading" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411910) HT Hugo T. Estimator Project Manager > "Also, it is synced with other systems, which makes the process easier" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6586858) MG Matthew G. Technical Team Lead > "Doesnt show what needs to be replaced with ease, need to comb through the list, no indicator is available" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2420312) SO Stefanee O. Office Admin > "Was easy to keep the schedule and invoicing organized." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7042478) PP PETER P. president > "some items re hard to find, for example, changing client information once it has been set up" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2420854) JS Joel S. Sales Marketing Lead > "ServiceBox has been a huge factor in our productivity in our company." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6819368) SH Sara H. AR/AP > "It is not what we thought it was going to be and does not function how we'd hoped." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411698) Maxine L. BD Manager > "The biggest pro for us is they fully integrate with Sage 50 Canada." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6873393) SH Sara H. AR/AP > "Too small and clustered." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411698) HT Hugo T. Estimator Project Manager > "It is user-friendly and allows for scheduling tasks." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6586858) LK Lucas K. Foreman > "We have difficulty seeing where the other workers are." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2426443) CB Christianne B. Office admin > "Service Box is a great company and the software is great for service industries. " [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032783) RS Roger S. Office Manager > "It is really larger and more complicated than we need! " [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2426454) EH Ethan H. Telecommunications Specialist > "The scheduler is easy to update and add events or work orders." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6581105) TB Tyler B. HVAC > "The flow and layout is often archaic and difficult." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6821623) JJ Jocelynn J. Plumbing Heating Mechanical > "The app is easy to learn as it usually only takes a few hours to go over and figure out what information goes where." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874045) TF Tony F. Owner > "It is difficult to use." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895) MM Mark M. Manager > "I really like the design of the schedule." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032982) RS Roger S. Office Manager > "It is really larger and more complicated than we need! " [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2426454) JV Justin V. HVAC tech > "It’s easy to share customer and job site information with other technicians." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6817849) CM Claudette M. Bookkeeper > "not great for businesses that have retail & service type sales - having to create a work order for an over the counter..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6580451) TG Tarek G. Manager > "Overall, it is user-friendly and requires minimal training." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032777) SO Stefanee O. Office Admin > "Customer service was always hit or miss." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7042478) [View Reviews](https://www.capterra.com/p/136363/ServiceBox/reviews/) ## User interface 4.67 (2,747) [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/) 4.32 (168) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Accounting Integration 150 Important Activity Dashboard 120 Important Housecall Pro Top features 34/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Image-to-Text - AI Summarization - Alerts/Notifications - Analytics - API - Asset Tracking - Automated Scheduling - Autonomous Task Execution - Barcode/Ticket Scanning - Billing & Invoicing - Booking - Calendar - Calendar Management - Chatbot - Chat/Messaging - Checklists - Client Notifications - Client Portal - Collaboration Tools - Commercial Properties - Contact Database - Contract/License Management - Contractor Management - CRM - CRM Integrations - Customer Database - Customer History - Customer Management - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Synchronization - Dispatch - Dispatch Management - Documentation Management - Document Management - Document Storage - Drag & Drop - Driver ETA - Electronic Payments - Electronic Signature [See all features](https://www.capterra.com/p/140363/HouseCall-Pro/#features) ServiceBox 30/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Image-to-Text - AI Summarization - Alerts/Notifications - Analytics - API - Asset Tracking - Automated Scheduling - Autonomous Task Execution - Barcode/Ticket Scanning - Billing & Invoicing - Booking - Calendar - Calendar Management - Chatbot - Chat/Messaging - Checklists - Client Notifications - Client Portal - Collaboration Tools - Commercial Properties - Contact Database - Contract/License Management - Contractor Management - CRM - CRM Integrations - Customer Database - Customer History - Customer Management - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Synchronization - Dispatch - Dispatch Management - Documentation Management - Document Management - Document Storage - Drag & Drop - Driver ETA - Electronic Payments - Electronic Signature [See all features](https://www.capterra.com/p/136363/ServiceBox/#features) ### Recognition Housecall Pro is recognized as a top-rated tool in 5 Capterra Shortlist reports ServiceBox is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Housecall Pro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ServiceBox Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Housecall Pro - By Housecall Pro - Located in United States - Founded in 2013 ServiceBox - By Jobbox Software - Located in Canada - Founded in 2011 ## Popular Comparisons [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.67 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) $79/month Price $29/month 4.5 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/140363-153140/HouseCall-Pro-vs-Connecteam) [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.58 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) $35/month Price Contact vendor for pricing 4.1 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/136363-153475/ServiceBox-vs-FieldPulse) [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.67 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) $79/month Price $39/month 4.5 Features 4.4 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-140363/Jobber-vs-HouseCall-Pro) [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) vs [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) $35/month Price Contact vendor for pricing 4.1 Features 4.2 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/136363-194155/ServiceBox-vs-BuildOps) [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.67 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.58 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) $79/month Price Contact vendor for pricing 4.5 Features 4.4 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/140363-153475/HouseCall-Pro-vs-FieldPulse) [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) vs [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.33 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) $35/month Price Contact vendor for pricing 4.1 Features 4.2 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/136363-150053/ServiceBox-vs-ServiceTitan) [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.67 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) vs [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.33 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) $79/month Price Contact vendor for pricing 4.5 Features 4.2 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/140363-150053/HouseCall-Pro-vs-ServiceTitan) [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) $35/month Price $39/month 4.1 Features 4.4 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-136363/Jobber-vs-ServiceBox) [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.67 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) vs [Kickserv](https://www.capterra.com/p/122541/Kickserv/)[4.42 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) $79/month Price $60/month 4.5 Features 4.1 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/122541-140363/Kickserv-vs-HouseCall-Pro) [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) $35/month Price $259/month 4.1 Features 4.1 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135788-136363/Service-Fusion-vs-ServiceBox) [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.67 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) $79/month Price $259/month 4.5 Features 4.1 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135788-140363/Service-Fusion-vs-HouseCall-Pro) [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) vs [Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[4.80 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) $35/month Price Contact vendor for pricing 4.1 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/136363-162600/ServiceBox-vs-Limble-CMMS)