# Compare ServiceBox vs Commusoft 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Commusoft and ServiceBox based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/136363-149651/ServiceBox-vs-Commusoft

---

# Commusoft vs ServiceBox Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CommusoftServiceBox2/4 selected

[Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.7 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/)

[ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.3 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/)

[## Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.7 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/)

Starting Price

$100.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

HG

Based on [209 reviews](#user-reviews)

Positive

203

Neutral

4

Negative

2

[## ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.3 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.3

Functionality

4.1

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Kv

AR

Based on [168 reviews](#user-reviews)

Positive

147

Neutral

20

Negative

1

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,928 reviews from field service management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Mobile Access

4.5

Scheduling

4.6

Billing & Invoicing

4.4

Quotes/Estimates

4.3

CRM

5.0

71%Fit

Missing features

Feature ratings

Mobile Access

4.1

Scheduling

4.6

Billing & Invoicing

4.4

Quotes/Estimates

4.3

CRM

NA

User satisfaction

User satisfaction

4.7

User reviews[209](https://www.capterra.com/p/149651/Commusoft/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.8

User satisfaction

4.3

User reviews[168](https://www.capterra.com/p/136363/ServiceBox/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$100Per User, Per Month

-   Free version
-   Free trial

Price starts from

$35Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Commusoft is built for commercial and industrial HVAC, generator, plumbing, electrical, and facility maintenance businesses managing PPM, asset tracking, service contracts, and large-scale operations.

Best for

Designed for HVAC contractors, plumbing contractors, electrical contractors, commercial service contractors, industrial maintenance contractors, and fire safety contractors.

## User reviews

Pros & cons

HG

Haroon G.

Gas engineer

> "Intuitive interface and powerful scheduling tools made daily operations seamless."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___7059693)

NI

Numan I.

Managing Director

> "that you cannot mass delete old data from system in bulk or for a time period caused storage issues"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6369934)

RN

Rebecca N.

Operations manager

> "Engineers find the mobile app straightforward, and the office team love how everything is linked in one..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___7016769)

JW

Justin W.

Associate Director of Operations

> "The maps function is a bit laggy when seeing where the engineers are."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6312924)

KH

Kyle H.

Operational Manager

> "Commusoft is an easy to use, CRM software to help manage day to day diaries for our engineers and estate..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6378026)

KB

Kristofor B.

Director

> "Costing me 3.5k for an app that made my business worse and I had to abandon after 2/3 months"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6306922)

DA

Dominic A.

Owner

> "Easy to use, able to enter alot of information including attaching PDF files and JPEG files to records."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6405847)

DS

Dean S.

Operations and Development Manager

> "Also adjusting invoices and managing invoicing is not easy."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6358083)

SO

Shannon O.

Engineer

> "The daily diary is very easy to follow and make changes to compaired to other apps"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6803209)

MH

Miriam H.

VP

> "You would NEVER get this level of service with other softwares."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6774092)

MH

Miriam H.

VP

> "The customization aspect of Commusoft is wonderful!"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6774092)

GS

Georgia S.

Director

> "My accounting software sometimes rejects CIS invoices with domestic reverse vat charge, that is our only..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___5043653)

SB

Sam B.

Director

> "Commusoft has transformed my business and saved us countless hours of administration time."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6305476)

JP

Joseph P.

Director

> "They have a "computer says no" attitude to customer service."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6405940)

JD

John D.

Director

> "It is a fast system that our office staff and engineers find easy to use"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6358373)

KB

Kristofor B.

Director

> "The trainers themselves don't even fully understand the system."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6306922)

JB

Jamie B.

Office Administrator

> "It means everything can be tracked very easily, which in turn means tracking KPIs is a breeze."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6055260)

KJ

Kelly J.

Head of maintenance

> "the only downside is that you have to buy extra data when you have run out"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6184424)

CC

Christopher C.

heating engineer

> "It takes the stress out of managing invoices, diary maintaince, job scheduling and is really easy to use."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6164555)

SB

Selena B.

Director

> "You cant amend service sheets from the office, I understand why but its very annoying when they have done..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3911659)

SP

Stacey P.

Locksmith

> "How practical it is to use, it makes things a lot easier."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6543325)

AS

Aaron S.

CEO

> "Sometimes feel support doesn't really answer the question you're asking."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___5064128)

SP

Stacey P.

Locksmith

> "It's straightforward and easy to understand."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6543325)

SB

Selena B.

Director

> "Only minor annoyances.... Doesn't seem to work well on mac (home computer) not sure if this is my..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3911659)

ZH

Zac H.

Director

> "Ease of use by all users, able to plan works and invoices easily."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6140524)

TE

Thad E.

Office Manager

> "Some subfunctions on invoice creation are a tad fiddly"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3494767)

JM

Jaroth M.

Student

> "I really like the m way that the graphic interface it's ordered and the way that the buttons are in the..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3497043)

JB

Jonathan B.

Director

> "I could think of negative things to put in this this coloumn but there arent many flaws"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___4004983)

WA

Waleed A.

Office Manager

> "The ease of scheduling jobs for our engineers."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6191068)

VW

Vanessa W.

Director

> "Ability to change the headers is not straightforward, I cannot understand how you are not able to just..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2385611)

MS

Michael S.

Director

> "Our customers are impressed with the detailed job reports, record keeping, invoices, service reminders..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2847832)

CD

Charlotte D.

Shareholder

> "The system can lag which can make tasks longer."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2342707)

JW

James W.

Heating engineer

> "I have recommended commusoft to many people as it will help any size company, from a one-man band to a..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3812333)

MC

Marcus C.

Heating engineer

> "No help at all to find data on clients."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2394865)

[View Reviews](https://www.capterra.com/p/149651/Commusoft/reviews/)

KV

Kurt V.

Assistant Plumber

> "It has a wide range of features for scheduling your weeks, you can log your time in jobs sites, job site info, job location info..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032272)

BS

Benjamin S.

Owner

> "With any software that allows so many intricacies, it is inevitable that after a long duration of diving deep into utilizing all..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6816318)

AR

Anna R.

Client Coordinator

> "It's met our needs in that it allows us to have a live database that our technicians and our office can see at the same time so..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032539)

TW

Todd W.

general manger

> "emails sent out end up in spam for a lot of our existing clients, meaning they do not pay their invoices without extra manual..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6884226)

TG

Tarek G.

Manager

> "I also appreciate how it integrates work orders with quotes and invoicing, as well as its ability to synchronize with various..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032777)

TB

Tyler B.

HVAC

> "The result is still confusion, wasted time, duplicate or erroneous entries of notes or units that admins will need to override..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6821623)

FZ

Frank Z.

Electrician

> "it helps me to put hours and notes more efficiently, easier to review the notes when i need to, and also it keeps the info..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032240)

CM

Claudette M.

Bookkeeper

> "not great for businesses that have retail & service type sales - having to create a work order for an over the counter sale..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6580451)

JS

Joel S.

Sales Marketing Lead

> "We have been able to capture everything from Notes, 3rd Party Quotes, and Photos of our job sites to make it easier for our..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6819368)

HT

Hau T.

Service Manager

> "Software only work online, so if you have no internet or cell coverage you won't be able to do anything."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874173)

GV

Gary V.

HVAC senior service technician

> "I like the fact that along with adding the information on the job that it also includes the labor and the appropriate purchase..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6816864)

TB

Tyler B.

HVAC

> "The app feels like an early access/beta that still needs a lot of polishing, yet I haven’t seen a useful update in over a year..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6821623)

AR

Anna R.

Client Coordinator

> "I like that the program allows us to keep records of our customers and their equipment all in one place."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032539)

JJ

Jocelynn J.

Plumbing Heating Mechanical

> "At this time I do not have anything to address that we least like. If we have any issues on the app they get back to us and help..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874045)

JJ

Jocelynn J.

Plumbing Heating Mechanical

> "Service Box works well with Sage Accounting when syncing invoices instead of manually inputting into Sage, all we have to do is..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874045)

CD

Connor D.

Foreman tower technician

> "Aswell as not being able to input when offline to be automatically updated in when returning online."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6474878)

SO

Stefanee O.

Office Admin

> "A bit of a learning curve at first, but once you are using the system, its a solid tool for managing service-based work."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7042478)

HT

Hugo T.

Estimator Project Manager

> "For example, when I send an email, I want to remove the WO document, but it is not allowed."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6586858)

CB

Curtis B.

General Manager

> "It has saved me and our staff thousands of hours, as well as eliminated errors in our workflow which used to be Excel-based."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6884190)

BE

Bryan E.

Service Manager

> "Sometimes the mobile interface can be touchy or clumsy by touching the wrong link or button."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6690857)

TF

Tony F.

Owner

> "The system also integrates well with other tools, like our invoicing processes, further streamlining our workflows."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895)

TB

Tyler B.

HVAC

> "The flow and layout is often archaic and difficult."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6821623)

CB

Cam B.

Operations Manager

> "It’s highly customizable, allowing us to tailor it to our specific needs, and their communication about updates is excellent—we..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6597050)

JV

Justin V.

HVAC tech

> "Font is small and makes it difficult to read."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6817849)

TL

Trevor L.

Construction Electrician

> "I came from a paper copy company to a service box company, the learning curve wasnt too stessful or time consuming; over a few..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6873369)

HT

Hau T.

Service Manager

> "It has PM feature but is not very robust."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874173)

TG

Tarek G.

Manager

> "Overall, I would say I’m partially satisfied, given the type of work we do (mainly service work and new installation projects)."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032777)

SO

Stefanee O.

Office Admin

> "Customer service was always hit or miss."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7042478)

TF

Tony F.

Owner

> "ServiceBox offers an intuitive platform, enabling our team to quickly adapt and efficiently manage tasks without extensive..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895)

CD

Connor D.

Foreman tower technician

> "The app seems quite useless, you can't do anything with it without opening the webpage."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6474878)

EH

Edvard H.

Co owner

> "I like that service box is integrated with quick books."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032203)

AD

Adam D.

Refrigeration mechanic

> "Sometime hard to find notes on specific equipment"

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579500)

TF

Tony F.

Owner

> "Overall, Service Box has allowed us to be more efficient and responsive to our customers’ needs, which is invaluable in a..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895)

BB

Brian B.

Owner

> "Very often photos that are taken disappear off the mobile appHave to type a job in a few times before it is recognized on the..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___4362152)

PR

Phoebee R.

Office Administration

> "I find Service box to be easy to use and understand and if there is a problem someone is always available to help and answer..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7033657)

TF

Tony F.

Owner

> "It is difficult to use."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895)

EH

Edvard H.

Co owner

> "I like that a lot of our business needs are under one platform"

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032203)

AK

Ahmad K.

Director

> "sometimes the mobile app is not doing what it is supposed to do ."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___3849645)

CB

Cam B.

Operations Manager

> "Another bonus is its ability to link with accounting software (though we haven’t taken advantage of this feature yet, but it’s..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6597050)

JS

John S.

Labor Forman

> "I have to click through several buttons and screens to get to places I want to go in the app When I want to go back a page, it..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411941)

GH

Greg H.

President

> "The mobile app allows our guys to check and work from anywhere."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6581185)

GB

Greg B.

Wastewater Operator

> "The app does crash every once in a while when trying to upload photos to benchseets the screen will go all black and I have to..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2426451)

CB

Christianne B.

Office admin

> "Keeps you very organized and your employees on point!"

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032783)

TC

Tanya C.

Administrative Assistant

> "there is not much option of customization like we can not customize the layout of invoices or workorder"

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411592)

SO

Stefanee O.

Office Admin

> "Was easy to keep the schedule and invoicing organized."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7042478)

SH

Sara H.

AR/AP

> "The search feature is not reliable due to how it sorts through keywords."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411698)

JS

Joel S.

Sales Marketing Lead

> "ServiceBox has been a huge factor in our productivity in our company."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6819368)

JL

Jeff L.

Owner

> "Some issues with glitching on mobile platform (on occasion) needs some additional features"

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2414102)

Maxine L.

BD Manager

> "The biggest pro for us is they fully integrate with Sage 50 Canada."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6873393)

CS

Clayton S.

Electrician

> "Hit the check in or out and the submit button sometimes don’t respond and sits in loading"

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411910)

CB

Christianne B.

Office admin

> "Service Box is a great company and the software is great for service industries. "

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032783)

MG

Matthew G.

Technical Team Lead

> "Doesnt show what needs to be replaced with ease, need to comb through the list, no indicator is available"

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2420312)

JJ

Jocelynn J.

Plumbing Heating Mechanical

> "The app is easy to learn as it usually only takes a few hours to go over and figure out what information goes where."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874045)

PP

PETER P.

president

> "some items re hard to find, for example, changing client information once it has been set up"

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2420854)

MM

Mark M.

Manager

> "I really like the design of the schedule."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032982)

SH

Sara H.

AR/AP

> "It is not what we thought it was going to be and does not function how we'd hoped."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411698)

JV

Justin V.

HVAC tech

> "It’s easy to share customer and job site information with other technicians."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6817849)

SH

Sara H.

AR/AP

> "Too small and clustered."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411698)

TF

Tony F.

Owner

> "Being mobile is critical for me as the owner, and Service Box makes this possible."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895)

LK

Lucas K.

Foreman

> "We have difficulty seeing where the other workers are."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2426443)

TG

Tarek G.

Manager

> "Overall, it is user-friendly and requires minimal training."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032777)

RS

Roger S.

Office Manager

> "It is really larger and more complicated than we need! "

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2426454)

[View Reviews](https://www.capterra.com/p/136363/ServiceBox/reviews/)

## User interface

4.74 (209)

[ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)

4.32 (168)

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### Features

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\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Commusoft

Top features

38/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Chatbot
-   Contact Database
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Dispatch Management
-   Documentation Management
-   Drag & Drop
-   Electronic Signature
-   File Storage
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Online Time Clock
-   Payment Collection in the Field
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Quotes/Estimates
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Third-Party Integrations
-   Workflow Management
-   Workforce Management
-   Work Order Management

[See all features](https://www.capterra.com/p/149651/Commusoft/#features)

ServiceBox

31/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Chatbot
-   Contact Database
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Dispatch Management
-   Documentation Management
-   Drag & Drop
-   Electronic Signature
-   File Storage
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Online Time Clock
-   Payment Collection in the Field
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Quotes/Estimates
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Third-Party Integrations
-   Workflow Management
-   Workforce Management
-   Work Order Management

[See all features](https://www.capterra.com/p/136363/ServiceBox/#features)

### Recognition

No recognitions have been awarded to Commusoft

No recognitions have been awarded to ServiceBox

### Deployment & support

Commusoft

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ServiceBox

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Commusoft

-   By Commusoft
-   Located in United States
-   Founded in 2006

ServiceBox

-   By Jobbox Software
-   Located in Canada
-   Founded in 2011

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