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ServiceBox vs WorkPal: Which is a better fit?

Updated on February 17th, 2025
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Summary
Key features rated by users
Features selected based on 4,445 reviews from Field Service Management users.
% Fit
Not enough reviews
Feature ratings
Mobile Access
4.1
Scheduling
4.8
Billing & Invoicing
4.6
Quotes/Estimates
4.3
Maintenance Scheduling
2.3
% Fit
Not enough reviews
Feature ratings
Mobile Access
4.4
Scheduling
4.3
Billing & Invoicing
4.3
Quotes/Estimates
4.8
Maintenance Scheduling
4.1
User satisfaction
4.3
User reviews136
Ease of use
4.2
Functionality
4.1
Value for money
4.3
Customer support
4.3
4.7
User reviews60
Ease of use
4.7
Functionality
4.4
Value for money
4.5
Customer support
4.7
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

It is designed for HVAC contractors, plumbing contractors, electrical contractors, commercial service contractors, industrial maintenance contractors, and fire safety contractors.

WorkPal is an end to end job management system, that suits any business with field based operatives. Companies currently working with antiquated or paper based systems will benefit from WorkPal.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
136363
5 screenshots
168469
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Accounting Integration
207
Important
Activity Dashboard
388
Important

ServiceBox

Top Features
30/39
  • CRM
  • Documentation Management
  • Drag & Drop
  • File Storage
  • Forms Management
  • Resource Allocation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Workforce Management
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Billing & Invoicing
  • Calendar Management
  • Contact Database
  • Contract/License Management
  • Customizable Fields
  • Customizable Forms
  • Dispatch Management
  • Electronic Signature
  • GPS
  • Inventory Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Real-Time Data
  • Reporting & Statistics
  • Routing
  • Scheduling
  • Service History
  • Status Tracking
  • Third-Party Integrations
  • Workflow Management
  • Work Order Management
See All features
Hide Field Service Management Software Features -

WorkPal

29/39
Show Field Service Management Software Features +

ServiceBox

WorkPal

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ServiceBox
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
WorkPal
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ServiceBox
  • By Jobbox Software
  • Located in Canada
  • Founded in 2011
WorkPal
  • By WorkPal
  • Located in United Kingdom
  • Founded in 2012
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