# Compare ServiceBox vs BuildOps 2026 | Capterra > Unsure of what to choose? Check Capterra to compare BuildOps and ServiceBox based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/136363-194155/ServiceBox-vs-BuildOps --- # BuildOps vs ServiceBox Features and Cost Comparison Last updated April 24th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BuildOpsServiceBox2/4 selected [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.3 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) [## BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.4 Customer Service 4.5 Reviews Sentiment Based on [177 reviews](#user-reviews) Positive 162 Neutral 8 Negative 7 [## ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.3 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) Starting Price $35.00/month Value-for-Money 4.3 Functionality 4.1 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment JS AR Based on [168 reviews](#user-reviews) Positive 147 Neutral 20 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Features in HVAC Software 22 / 38 Only BuildOps - Equipment Tracking Best performer 30 / 38 Only ServiceBox - Activity Dashboard - Data Import/Export - Document Storage User satisfaction User satisfaction 4.4 User reviews[177](https://www.capterra.com/p/194155/BuildOps/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.3 Customer support 4.5 User satisfaction 4.3 User reviews[168](https://www.capterra.com/p/136363/ServiceBox/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.3 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from $35Per User, Per Month - Free version - Free trial Best for Best for Designed for commercial contractors—including HVAC, mechanical, electrical, plumbing, refrigeration, fire and safety—BuildOps helps streamline business operations and team management. Best for Designed for HVAC contractors, plumbing contractors, electrical contractors, commercial service contractors, industrial maintenance contractors, and fire safety contractors. ## User reviews Pros & cons JH Jennifer H. Service Billing Administrator > "It has significantly improved our ability to manage service operations, track jobs, and streamline invoicing in one centralized system...." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631) AB Ashley B. Department Head > "It often takes extra time to build reports that provide the specific data we need, and the process isn’t as intuitive as it could be." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317) AB Ashley B. Department Head > "Having everything in one place gives our team better visibility, improves communication between office and field staff, and helps us..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317) JH Jennifer H. Service Billing Administrator > "These can disrupt workflows, especially in accounting and invoicing where timing and consistency are critical." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631) JH Jennifer H. Service Billing Administrator > "We’ve been using BuildOps as our primary platform for service management, invoicing, and operational tracking, and overall it has been..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631) AB Ashley B. Department Head > "This can make it harder to quickly pull insights or track performance without additional effort." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317) SS Sasha S. Co-Founder, Chief Executive Officer and President > "It groups most of the business in one software that’s an improvement over the jumbled mess we had on hand and it also prevents..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7119361) MS Mike S. Service Sales > "The onboarding process was very rough. When entering assets from the app, it can take a long time to load. " [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134346) AB Ashley B. Department Head > "It provides a fast, customer-friendly way to process payments, which has improved our overall customer experience and helped us get..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317) SH Scott H. Director of Operations > "They seem like all they care about is closing a ticket, even if the closing is this is a known issue and we are looking into it." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7136910) JH Jennifer H. Service Billing Administrator > "The system is robust, and getting everything configured correctly—especially syncing workflows between operations and accounting—takes..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631) RF Ralph F. Accounts Manager > "I don't like that I'm unable to make changes to the Asset Checklist after they have been attached to an Agreement. If we clone them and..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6549951) JH Jennifer H. Service Billing Administrator > "Invoicing is streamlined from job completion through billing, and it integrates well with accounting systems like QuickBooks Online." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631) HE Holly E. Service Coordinator > "We have been live for about a year and we are still struggling with making it more efficient on the accounting side of our business." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130600) HE Holly E. Service Coordinator > "It allows me to dispatch and assign calls from anywhere, which as a dispatcher is amazing." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130600) MN Michael N. President > "They can be clunky and not in line with how quoting is performed in the platform." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134308) MW Melissa W. Office Manager > "I would like if they could make the software more customizable for the customer, simplify for customers that don't need all the details..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130669) SH Scott H. Director of Operations > "I would not recommend it to anyone at this time. Until they get their customer experience significantly improved, especially around..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7136910) KP Kevin P. sales and technology > "The interface is straightforward enough for the team to pick up without too much hassle, and having everything in one place has made..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130643) BM Bruce M. HVAC technician > "Many times I have lost information when I had to restart the app." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134738) JH Jennifer H. Service Billing Administrator > "It provides strong visibility into job progress, which helps both operations and accounting stay aligned." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631) TS Thomas S. President > "The program CANNOT sync successfully with QuickBooks Desktop as promised." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6823737) GD Genevieve D. Business Analyst > "I love BuildOps, his Dashboard, the notes that you can leave on everything, the project dashboard, almost everything!!" [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134236) DD Dani D. Dispatcher > "Seems like the people on the line don't know the product and have to call back constantly." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130894) KP Kevin P. sales and technology > "It does exactly what it's supposed to do — keeping our jobs organised, our teams connected, and our scheduling on track." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130643) TS Thomas S. President > "Support is quick to send out an email that they are looking into the issue but slow to solve the issue." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6823737) PS Patrick S. Maintenance Manager > "It's a great tool to share with prospective customers on how easy it is for the technicians to have information on each of the assets." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134330) DT Darrin T. Operations Manager > "It does get frustrating when I am on the phone with a customer or tech and have to wait for pages to load." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6445365) GW Grant W. President and CEO > "BuildOps is extremely configurable - features can be turned on and off at the company level or the user level to obtain the optimal..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6378239) KZ Kaitlin Z. Office Coordinator > "Most other issues are fairly minor, like sorting a list of Assets (i.e. RTUs on a property) will not sort them numerically or there..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4938620) BM Bruce M. HVAC technician > "I love having all the history in photos available to go back and look at on each asset." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134738) MW Melissa W. Office Manager > "Cost-very expensive" [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130669) WP Whitney P. Executive Assistant > "Smooth transition to it, with a lot of tools in the system that helps us with our everyday jobs. " [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130603) CI Christian I. Operations Analyst > "Some of the workflows are more cumbersome." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6777346) PS Patrick S. Maintenance Manager > "Overall, I have been impressed with the capabilities and tracking of both the technicians work and how easy it is to locate a certain..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134330) DM Dorothy M. CFO > "The pricebook currently does not have a search feature and reporting feature which would be beneficial when updating pricing." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6054488) MN Michael N. President > "AI functions are helpful when shortening workflows." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134308) AM Aaron M. Project Manager > "The customer service and technical support are nonexistent." [See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901) GD Genevieve D. Business Analyst > "The dashboard are easily customizable! Once it is setup you don't have to spend hours searching for some information." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134236) MB Michele B. Office Manager > "I struggle with billable materials/items being connected to an sales/expense account instead of the WO department driving it to the..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6196020) DT Darrin T. Operations Manager > "I always get a real person on the phone when I call. When I email, I get a response back usually within a couple of hours. If there is..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6445365) FA Frederick A. Company Onwner > "It seems that the software needs a few more years of development to be branded as a premium software, there are many bugs and the..." [See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6065679) AM Aisha M. Operations Manager > "The dispatch board revolutionized our scheduling system eliminating miscommunication and streamlined the quote to job process." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6506376) TP Tori P. Dispatch Manager > "Of course, it is frustrating when the server is down or when a common command suddenly goes buggy, but that would happen with any..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6227599) HE Holly E. Service Coordinator > "The accessibility it is from both desktop and mobile side. " [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130600) ZB Zachariah B. Data Entry > "Just the loading will take longer than expected sometimes." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6507939) WP Whitney P. Executive Assistant > "Learning to use it was a quicker adjustment than expected and the esthetics of BuildOps is pleasing." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130603) Ashton G. Client services > "Getting to pipeline is a little difficult, but I might just not see it." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6367444) ZB Zachariah B. Data Entry > "Everything is streamlined to enter data most efficiently, such as being able to enter line items quickly without going through multiple..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6507939) KZ Kaitlin Z. Office Coordinator > "Some areas of functionality where users with full permissions cannot edit basic things can be frustrating." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4938620) AB Ashley B. Department Head > "Another major advantage is how easy it is to track quotes and work orders." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317) AM Aaron M. Project Manager > "Save yourself the frustration—don’t waste your time or money." [See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901) AB Ashley B. Department Head > "With continued enhancements, it has the potential to be an even more powerful all-in-one solution." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317) EC Emily C. Operations Manager > "I could never go back to the pen and paper of doing things." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6443586) MN Michael N. President > "Ease of use, flexibility with different scopes of work service vs construction." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134308) VR Verified Reviewer Business Process > "Reporting does not show all the data we expect such as the total cost of the contract." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6050190) Keith O. Owner > "Great value for the money easy install, format is user friendly, invoicing is pretty simple, decent features." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7079019) LM Loura M. Administrator > "The software can be buggy, and the constant changes mean that when you take the time to learn something, it is likely to be changed." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6049365) LD Les D. Book Keeping > "Sync's well with QB's desktop." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7115488) DG Dan G. Data Admin > "Accounting integration does not work well with Sage300 so update is a must." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274165) PM Pam M. Vice President > "Implementation is long and hard but once you move through it, you will start to see the benefits." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134362) JH Jana H. Credit and Collections Specialist > "I feel that understanding what we do on the end user (accounting / billing )side was not explored fully prior to go live." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061108) PM Pam M. Vice President > "BuildOps is continually improving and does listen to customers in planning for improvements." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134362) RW Robin W. dispatcher > "I don't like that I can't tag different items in my work orders." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061273) PM Pam M. Vice President > "I like how streamlined it is, how easy it is to see job costs and ease of invoicing." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134362) MP Matthew P. Service Manager > "The forms are very limited in functionality with no integrated logic." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4995649) DC Dallas C. Dispatcher > "Overall, it has allowed us to better manage our technicians and workflows, resulting in enhanced productivity." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6526833) JB James B. Service Coordinator > "The updates sometimes are not the best and can slow up the software" [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6092749) JM John M. Forman > "Ease of storage and utilizing files on app." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131860) CB Cameron B. Payroll Accounts Receivable Specialist > "We struggled getting our voices heard and struggled getting the customization done." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6208185) MI Matthew I. General Manager > "Build Ops has revolutionized our project management workflows, offering a centralized platform that seamlessly coordinates tasks,..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274349) AM Aaron M. Project Manager > "Now, they are completely unresponsive." [See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901) DC Dallas C. Dispatcher > "BuildOps has been an asset to our business, helping streamline field service operations and improve overall efficiency." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6526833) LH Liz H. CFO/Integrator > "It was residential based and workflows seemed more difficult than current work flows. " [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4839774) MN Michael N. President > "Progressive company always improving the product for contractors." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134308) JL Joseph L. Project Manager/Estimator > "The service agreement module is a little cumbersome and takes some getting used to." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5011617) JB Joshua B. Life Safety Division Manager > "Just a few of the features we love are the submittal packaging and dashboard in the project management side, the ease of invoicing..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4940436) DE Dana E. Account Manager > "some of the customizable aspects are still lacking" [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6187753) BB Brittany B. Feild Services Manager > "Buildops is very functional if used correctly, I really like that I can just type in what I'm searching for and I can find it." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6324697) LP Logan P. Office Manager > "The time tracking feature is one that we have not used at all." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4921439) [View Reviews](https://www.capterra.com/p/194155/BuildOps/reviews/) JS Joel S. Sales Marketing Lead > "We have been able to capture everything from Notes, 3rd Party Quotes, and Photos of our job sites to make it easier for our Sales..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6819368) BS Benjamin S. Owner > "With any software that allows so many intricacies, it is inevitable that after a long duration of diving deep into utilizing all of..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6816318) AR Anna R. Client Coordinator > "It's met our needs in that it allows us to have a live database that our technicians and our office can see at the same time so that..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032539) TW Todd W. general manger > "emails sent out end up in spam for a lot of our existing clients, meaning they do not pay their invoices without extra manual work." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6884226) GV Gary V. HVAC senior service technician > "I like the fact that along with adding the information on the job that it also includes the labor and the appropriate purchase order..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6816864) TB Tyler B. HVAC > "The result is still confusion, wasted time, duplicate or erroneous entries of notes or units that admins will need to override and..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6821623) KV Kurt V. Assistant Plumber > "It has a wide range of features for scheduling your weeks, you can log your time in jobs sites, job site info, job location info and..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032272) CM Claudette M. Bookkeeper > "not great for businesses that have retail & service type sales - having to create a work order for an over the counter sale takes..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6580451) TG Tarek G. Manager > "I also appreciate how it integrates work orders with quotes and invoicing, as well as its ability to synchronize with various ERP..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032777) HT Hau T. Service Manager > "Software only work online, so if you have no internet or cell coverage you won't be able to do anything." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874173) JJ Jocelynn J. Plumbing Heating Mechanical > "Service Box works well with Sage Accounting when syncing invoices instead of manually inputting into Sage, all we have to do is sync..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874045) TB Tyler B. HVAC > "The app feels like an early access/beta that still needs a lot of polishing, yet I haven’t seen a useful update in over a year and a..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6821623) FZ Frank Z. Electrician > "it helps me to put hours and notes more efficiently, easier to review the notes when i need to, and also it keeps the info forever" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032240) JJ Jocelynn J. Plumbing Heating Mechanical > "At this time I do not have anything to address that we least like. If we have any issues on the app they get back to us and help fix..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874045) AR Anna R. Client Coordinator > "I like that the program allows us to keep records of our customers and their equipment all in one place." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032539) CD Connor D. Foreman tower technician > "Aswell as not being able to input when offline to be automatically updated in when returning online." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6474878) CB Curtis B. General Manager > "It has saved me and our staff thousands of hours, as well as eliminated errors in our workflow which used to be Excel-based." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6884190) HT Hugo T. Estimator Project Manager > "For example, when I send an email, I want to remove the WO document, but it is not allowed." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6586858) TF Tony F. Owner > "The system also integrates well with other tools, like our invoicing processes, further streamlining our workflows." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895) BE Bryan E. Service Manager > "Sometimes the mobile interface can be touchy or clumsy by touching the wrong link or button." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6690857) CB Cam B. Operations Manager > "It’s highly customizable, allowing us to tailor it to our specific needs, and their communication about updates is excellent—we..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6597050) TB Tyler B. HVAC > "The flow and layout is often archaic and difficult." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6821623) TL Trevor L. Construction Electrician > "I came from a paper copy company to a service box company, the learning curve wasnt too stessful or time consuming; over a few weeks..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6873369) JV Justin V. HVAC tech > "Font is small and makes it difficult to read." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6817849) SO Stefanee O. Office Admin > "A bit of a learning curve at first, but once you are using the system, its a solid tool for managing service-based work." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7042478) HT Hau T. Service Manager > "It has PM feature but is not very robust." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874173) TF Tony F. Owner > "ServiceBox offers an intuitive platform, enabling our team to quickly adapt and efficiently manage tasks without extensive training." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895) CD Connor D. Foreman tower technician > "The app seems quite useless, you can't do anything with it without opening the webpage." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6474878) TF Tony F. Owner > "Overall, Service Box has allowed us to be more efficient and responsive to our customers’ needs, which is invaluable in a service..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895) AD Adam D. Refrigeration mechanic > "Sometime hard to find notes on specific equipment" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579500) CB Cam B. Operations Manager > "Another bonus is its ability to link with accounting software (though we haven’t taken advantage of this feature yet, but it’s..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6597050) SO Stefanee O. Office Admin > "Customer service was always hit or miss." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7042478) GH Greg H. President > "The mobile app allows our guys to check and work from anywhere." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6581185) BB Brian B. Owner > "Very often photos that are taken disappear off the mobile appHave to type a job in a few times before it is recognized on the..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___4362152) TG Tarek G. Manager > "Overall, I would say I’m partially satisfied, given the type of work we do (mainly service work and new installation projects)." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032777) TF Tony F. Owner > "It is difficult to use." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895) JS Joel S. Sales Marketing Lead > "ServiceBox has been a huge factor in our productivity in our company." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6819368) AK Ahmad K. Director > "sometimes the mobile app is not doing what it is supposed to do ." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___3849645) Maxine L. BD Manager > "The biggest pro for us is they fully integrate with Sage 50 Canada." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6873393) JS John S. Labor Forman > "I have to click through several buttons and screens to get to places I want to go in the app When I want to go back a page, it takes..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411941) JJ Jocelynn J. Plumbing Heating Mechanical > "The app is easy to learn as it usually only takes a few hours to go over and figure out what information goes where." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874045) GB Greg B. Wastewater Operator > "The app does crash every once in a while when trying to upload photos to benchseets the screen will go all black and I have to force..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2426451) JV Justin V. HVAC tech > "It’s easy to share customer and job site information with other technicians." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6817849) TC Tanya C. Administrative Assistant > "there is not much option of customization like we can not customize the layout of invoices or workorder" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411592) EH Edvard H. Co owner > "I like that service box is integrated with quick books." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032203) SH Sara H. AR/AP > "The search feature is not reliable due to how it sorts through keywords." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411698) TF Tony F. Owner > "Being mobile is critical for me as the owner, and Service Box makes this possible." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895) JL Jeff L. Owner > "Some issues with glitching on mobile platform (on occasion) needs some additional features" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2414102) PR Phoebee R. Office Administration > "I find Service box to be easy to use and understand and if there is a problem someone is always available to help and answer your..." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7033657) CS Clayton S. Electrician > "Hit the check in or out and the submit button sometimes don’t respond and sits in loading" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411910) EH Edvard H. Co owner > "I like that a lot of our business needs are under one platform" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032203) MG Matthew G. Technical Team Lead > "Doesnt show what needs to be replaced with ease, need to comb through the list, no indicator is available" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2420312) JS Jeremy S. Electrician > "My experience has been largely positive with very few hiccups or steep learning curves." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6816443) PP PETER P. president > "some items re hard to find, for example, changing client information once it has been set up" [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2420854) TS Travis S. Manager IT > "For the most part, it's good it helps keep our company organized and on track and the price is not bad either." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6602992) SH Sara H. AR/AP > "It is not what we thought it was going to be and does not function how we'd hoped." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411698) TF Tony F. Owner > "This flexibility allows me to stay connected to the business no matter where I am." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895) SH Sara H. AR/AP > "Too small and clustered." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411698) LO Lia O. Vice President > "Pricing is very affordable - considering the amount of time saved when implemented." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6816347) LK Lucas K. Foreman > "We have difficulty seeing where the other workers are." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2426443) JJ Jocelynn J. Plumbing Heating Mechanical > "I strongly recommend if you don't have Service Box get it, the cost is very fair and well worth it in the long run." [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874045) RS Roger S. Office Manager > "It is really larger and more complicated than we need! " [See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2426454) [View Reviews](https://www.capterra.com/p/136363/ServiceBox/reviews/) ## User interface 4.43 (177) [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/) 4.32 (168) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features BuildOps 22/38 - Accounting - Activity Dashboard - AI Copilot - API - Billing & Invoicing - Calendar Management - Communication Management - Customer Database - Customer Portal - Customizable Forms - Data Import/Export - Dispatch Management - Document Storage - Electronic Payments - Electronic Signature - Equipment Tracking - Generative AI - Inventory Management - IoT Device Management - Job Costing - Job Tracking - Location Tracking - Maintenance Scheduling - Mobile Access - Predictive Analytics - Quotes/Estimates - Real-Time Notifications - Reminders - Reporting & Statistics - Routing - Scheduling - Service History - Technician Management - Third-Party Integrations - Time & Expense Tracking - Timesheet Management - Workflow Management - Work Order Management [See all features](https://www.capterra.com/p/194155/BuildOps/#features) ServiceBox Top features 30/38 - Accounting - Activity Dashboard - AI Copilot - API - Billing & Invoicing - Calendar Management - Communication Management - Customer Database - Customer Portal - Customizable Forms - Data Import/Export - Dispatch Management - Document Storage - Electronic Payments - Electronic Signature - Equipment Tracking - Generative AI - Inventory Management - IoT Device Management - Job Costing - Job Tracking - Location Tracking - Maintenance Scheduling - Mobile Access - Predictive Analytics - Quotes/Estimates - Real-Time Notifications - Reminders - Reporting & Statistics - Routing - Scheduling - Service History - Technician Management - Third-Party Integrations - Time & Expense Tracking - Timesheet Management - Workflow Management - Work Order Management [See all features](https://www.capterra.com/p/136363/ServiceBox/#features) ### Recognition BuildOps is recognized as a top-rated tool in 3 Capterra Shortlist reports ServiceBox is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support BuildOps Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ServiceBox Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details BuildOps - By BuildOps - Located in United States - Founded in 2018 ServiceBox - By Jobbox Software - Located in Canada - Founded in 2011 ## Popular Comparisons [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (445)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/153475-194155/FieldPulse-vs-BuildOps) [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (445)](https://www.capterra.com/p/153475/FieldPulse/reviews/) $35/month Price Contact vendor for pricing 4.1 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/136363-153475/ServiceBox-vs-FieldPulse) [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) vs [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (332)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.2 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/150053-194155/ServiceTitan-vs-BuildOps) [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) $35/month Price $39/month 4.1 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-136363/Jobber-vs-ServiceBox) [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.2 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-194155/Jobber-vs-BuildOps) [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) vs [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (332)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) $35/month Price Contact vendor for pricing 4.1 Features 4.2 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/136363-150053/ServiceBox-vs-ServiceTitan) [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Contact vendor for pricing Price $245/month 4.2 Features 4.1 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135788-194155/Service-Fusion-vs-BuildOps) [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) $35/month Price $245/month 4.1 Features 4.1 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135788-136363/Service-Fusion-vs-ServiceBox) [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) vs [Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[4.80 (753)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/162600-194155/Limble-CMMS-vs-BuildOps) [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) vs [Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[4.80 (753)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) $35/month Price Contact vendor for pricing 4.1 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/136363-162600/ServiceBox-vs-Limble-CMMS) [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) vs [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Contact vendor for pricing Price $79/month 4.2 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/140363-194155/HouseCall-Pro-vs-BuildOps) [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) vs [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) $35/month Price $79/month 4.1 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136363-140363/ServiceBox-vs-HouseCall-Pro)