# Confluence vs Dropbox Business: Features and Cost Comparison 2026 | Capterra > Confluence vs Dropbox Business: Which document management tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision. Source: https://www.capterra.com/compare/136446-143068/Confluence-vs-Dropbox-Business --- # Confluence vs Dropbox Business Features and Cost Comparison Last updated April 27th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ConfluenceDropbox Business2/4 selected [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3679)](https://www.capterra.com/p/136446/Confluence/reviews/) [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.5 (21687)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) [## Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3679)](https://www.capterra.com/p/136446/Confluence/reviews/) [## Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.5 (21687)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) Starting Price $5.42/month Starting Price $5.42/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.3 Customer Service 4.3 Starting Price $11.99/month Starting Price $11.99/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [3,679 reviews](https://www.capterra.com/p/136446/Confluence/reviews/) Positive 3,399 Neutral 245 Negative 35 Positive 3,399 Neutral 245 Negative 35 Reviews Sentiment Based on [21,687 reviews](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) Positive 19,894 Neutral 1,477 Negative 316 Positive 19,894 Neutral 1,477 Negative 316 Best for (according to reviews) - **Business size**: Small businesses account for 1,583 reviews, representing 43% of feedback, indicating strong adoption among smaller organizations. - **Industry**: Computer software, IT services, and financial services together contribute 48% of reviews, highlighting significant use in technology-driven sectors. - **Use cases**: Document management (55%), knowledge management (42%), and knowledge base (34%) are key applications, focusing on information organization and sharing. Best for (according to reviews) - **Business size**: Small businesses account for 60% of reviews (12,980), reflecting high usage rates among this segment compared to enterprise and midsize organizations. - **Industry**: Information technology, computer software, and marketing/advertising collectively represent 21% of reviews, indicating diverse adoption across digital and creative sectors. - **Use cases**: File sharing (66%), cloud storage (53%), and document management (43%) are the main functions, supporting collaboration and secure data handling. ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Asana 4.5 (13,566) * * * Starting Price $10.99 Per User,Per Month Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * Highest Rated ### Connecteam 4.6 (5,180) * * * Starting Price $29.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Zoho WorkDrive 4.6 (95) * * * Starting Price €3.00 Per User,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### Bitrix24 4.2 (989) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Reviewer verdict Confluence Confluence users find it best for team collaboration and centralized documentation, citing its real-time co-editing, version control, and integration with tools like Jira and Trello for enhanced project management. Reviewers value its detailed access controls and customization options, mentioning that it offers good value for small teams and startups, though some note challenges with search functionality and editing tools. Dropbox Business Dropbox Business users consider it ideal for secure, accessible cloud storage and efficient file sharing, highlighting its integration with Microsoft 365 and Slack for streamlined collaboration. Reviewers appreciate its granular permissions, scalable storage, and reasonable pricing for most needs, while mentioning occasional syncing issues and higher costs for advanced features or large storage requirements. ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Features comparison When comparing Confluence and Dropbox Business in the document management space, it's important to look beyond price and assess the specific features each one offers. This ensures that the choice you make aligns with your needs and prevents unnecessary costs. Here's a look at some key factors to consider and how these options compare. \[[1](#source-item-1)\] Key features rated by users Features selected based on 102,357 reviews from Document Management users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Confluence 81%Fit Feature ratings Document Storage 4.5 File Sharing 4.4 Access Controls/Permissions 4.4 Collaboration Tools 4.5 Dropbox Business 85%Fit High performer Feature ratings Document Storage 4.7 File Sharing 4.7 Access Controls/Permissions 4.5 Collaboration Tools 4.3 Document Storage 4.5 (896) 4.7 (2881) Confluence users appreciate its centralized repository for documents, version control, and the ability to revert to older versions. They find it beneficial for maintaining documentation on workflows and SOPs, and for storing large volumes of documents. However, some users mention that it is not ideal for document storage due to difficulties with backups and search speed. Dropbox Business users value its secure, organized, and accessible cloud storage. They highlight its quick syncing, data integrity, and the ability to store and access documents from anywhere. They also appreciate the various storage packages available. Overall, Confluence users value its document storage for collaboration and version control, while Dropbox Business users appreciate its security, accessibility, and storage options. File Sharing 4.4 (688) 4.7 (2597) Confluence users find file sharing straightforward, with the ability to share links and attachments directly within the platform. They appreciate the real-time collaborative editing and the integration with other tools. However, some users find it challenging to retrieve files and mention that other platforms might be better suited for file sharing. Dropbox Business users praise its intuitive interface, secure file sharing, and the ability to control access and permissions. They find it easy to share large files and appreciate the customizable sharing options. In summary, Confluence users value its integrated file sharing for collaboration, while Dropbox Business users appreciate its secure and flexible file sharing capabilities. Access Controls/Permissions 4.4 (764) 4.5 (2117) Confluence users appreciate the ability to control who can view, edit, or comment on pages, finding it flexible and secure. They value the ability to delegate permissions per space and the ease of managing access for different teams. However, some users find the permissions system complex and occasionally overcomplicated. Dropbox Business users highlight its robust access control features, allowing administrators to manage and restrict access to sensitive files and folders. They appreciate the granular permissions settings and the ability to track user activity. Overall, Confluence users value its detailed access controls for team collaboration, while Dropbox Business users appreciate its comprehensive and secure permissions management. Collaboration Tools 4.5 (702) 4.3 (1445) Confluence users find its collaboration tools effective for real-time editing, commenting, and integrating with other software. They appreciate the ability to work on documents simultaneously and the notifications for updates. However, some users mention issues with real-time editing and the potential for content overwriting. Dropbox Business users value its wide range of collaboration tools, including shared file folders, task lists, and real-time updates. They find it easy to track file access and leave comments, enhancing team collaboration. In general, Confluence users value its collaboration tools for document management and integration, while Dropbox Business users appreciate its comprehensive tools for efficient teamwork. ## Pricing comparison ### Starting prices Confluence $5.42 Per User (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/136446/Confluence/pricing/) Dropbox Business $11.99 Flat Rate (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/143068/Dropbox-Business/pricing/) ### Value-for-money analysis 4.3 (3679) 4.3 (21687) A comparison of how reviewers evaluate the value for money provided by both Confluence and Dropbox Business indicates that Confluence reviewers find it offers good value for money with its rich feature set and customization options, while Dropbox Business reviewers appreciate its reasonable pricing plans and extensive storage options. Reviewers find Confluence to be cost-effective for small teams and startups, noting the availability of a free plan for up to 10 users. They appreciate the flexibility to add plugins for additional functionality, though they mention that these can increase costs. Some users feel that the overall pricing can be high, especially for larger teams or when additional features are needed, but they consider the tool's capabilities to justify the expense. When it comes to Dropbox Business, reviewers highlight its competitive pricing and the ability to scale storage as needed. They appreciate the free version for basic needs and the reasonable cost of paid plans for larger storage requirements. However, some users mention that the pricing can become steep for extensive storage or advanced features, and they note that other cloud storage solutions may offer better value. Despite this, they find the overall functionality and security features to be worth the investment. ## Integrations Popular Integrations Compare available integrations between Confluence and Dropbox Business. ### Jira Confluence Dropbox Business ### Docusign Confluence Dropbox Business ### draw.io Confluence Dropbox Business ### Trello Confluence Dropbox Business ### Google Drive Confluence Dropbox Business ### Slack Confluence Dropbox Business ### Miro Confluence Dropbox Business ### Evernote Teams Confluence Dropbox Business Total Integrations 21 Jira Reviewers mention that Confluence integrates seamlessly with Jira for project and task management, which they say helps in linking documentation with Jira tasks, enhancing project tracking and collaboration. Microsoft SharePoint Reviewers state that Confluence is used alongside SharePoint for document management and collaboration, noting that Confluence offers better integration with other tools and a more user-friendly interface. JIRA Service Management Reviewers report that Confluence integrates with JIRA Service Management for knowledge base management and ticketing, which they say improves project collaboration and customer service. Trello Users say that Confluence integrates with Trello for project management, which they note helps in linking documents and tasks, enhancing workflow and team collaboration. draw.io Users mention that Confluence integrates with draw.io for embedding diagrams, which they indicate is useful for creating and sharing technical designs and project documentation. Confluence Integrations (21) - [Balsamiq](https://www.capterra.com/p/145723/Balsamiq-Mockups/) - [Bitbucket](https://www.capterra.com/p/233341/Bitbucket/) - [Docusign](https://www.capterra.com/p/121506/Docusign/) - [draw.io](https://www.capterra.com/p/166985/draw-io/) - [Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/) - [GitHub](https://www.capterra.com/p/129067/GitHub/) - [Gliffy](https://www.capterra.com/p/145714/Gliffy/) - [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) - [Google Drive](https://www.capterra.com/p/161425/Drive/) - [Google Maps](https://www.capterra.com/p/227511/Google-Maps/) - [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) - [Jira](https://www.capterra.com/p/19319/JIRA/) - [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) - [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/) - [Microsoft OneNote](https://www.capterra.com/p/227211/Microsoft-OneNote/) - [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) - [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) - [Miro](https://www.capterra.com/p/128955/Miro/) - [Rewind](https://www.capterra.com/p/168921/Rewind-Backups/) - [Slack](https://www.capterra.com/p/135003/Slack/) - [Trello](https://www.capterra.com/p/211559/Trello/) Total Integrations 89 Microsoft 365 Reviewers mention that Dropbox Business integrates seamlessly with Microsoft 365, noting that it allows users to access, share, and collaborate on files directly within Microsoft Teams, Outlook, and Office applications. Slack Reviewers state that Dropbox Business integrates effectively with Slack, saying that it facilitates easy file sharing and communication within teams, enhancing collaboration and keeping everyone updated. Dropbox Business Integrations (89) - [1Password](https://www.capterra.com/p/176113/1Password/) - [Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/) - [Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/) - [airSlate SignNow](https://www.capterra.com/p/154418/SignNow/) - [Airtable](https://www.capterra.com/p/146652/Airtable/) - [altaFlow](https://www.capterra.com/p/196081/airSlate/) - [Asana](https://www.capterra.com/p/184581/Asana-PM/) - [Azuqua](https://www.capterra.com/p/136073/Azuqua/) - [BetterCloud](https://www.capterra.com/p/139333/BetterCloud/) - [Bitium](https://www.capterra.com/p/133412/Bitium/) - [Bluescape](https://www.capterra.com/p/134105/Bluescape/) - [Built.io Flow](https://www.capterra.com/p/224552/Builtio-Flow/) - [Canto](https://www.capterra.com/p/140500/Canto/) - [Canva](https://www.capterra.com/p/168956/Canva/) - [CipherCloud](https://www.capterra.com/p/125128/CipherCloud-for-Salesforce/) - [ClearCo](https://www.capterra.com/p/45188/ClearCo/) - [Dext](https://www.capterra.com/p/160189/Dext/) - [Docusign](https://www.capterra.com/p/121506/Docusign/) - [Domo](https://www.capterra.com/p/119119/Domo/) - [draw.io](https://www.capterra.com/p/166985/draw-io/) - [Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/) - [Enterprise Suite](https://www.capterra.com/p/207188/Upwork/) - [Fieldwire](https://www.capterra.com/p/142801/Fieldwire/) - [Final Draft](https://www.capterra.com/p/210729/Final-Draft/) - [FlowVella](https://www.capterra.com/p/141285/FlowVella/) - [Fortra's Vera](https://www.capterra.com/p/148211/Vera/) - [Frame.io](https://www.capterra.com/p/148214/Frame-io/) - [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) - [Front](https://www.capterra.com/p/132901/Front/) - [Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/) - [Google Drive](https://www.capterra.com/p/161425/Drive/) - [Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) - [Highspot](https://www.capterra.com/p/148612/Highspot/) - 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[Workato](https://www.capterra.com/p/148729/Workato/) - [Workplace from Meta](https://www.capterra.com/p/168669/Workplace/) - [Wrike](https://www.capterra.com/p/76113/Wrike/) - [Wufoo](https://www.capterra.com/p/224990/Wufoo/) - [Xero](https://www.capterra.com/p/120109/Xero/) - [Zapier](https://www.capterra.com/p/130182/Zapier/) - [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know. ## How does the user experience compare on Confluence vs Dropbox Business? ### Overall rating 4.5 (3679) 4.5 (21687) ### User interface Confluence Dropbox Business ### Customer service and support Confluence Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat Dropbox Business Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ## What users say about the pros and cons of Confluence vs Dropbox Business Both Confluence and Dropbox Business are solutions that have been reviewed by verified reviewers on Capterra. Check out what real users have to say about their experiences to see how Confluence stacks up against Dropbox Business and pick the one that fits best your needs. Users appreciate Confluence for its team collaboration features, noting real-time co-editing and version control that enhance productivity. They also highlight its robust documentation management, which centralizes information and streamlines workflows. Additionally, Confluence's document management capabilities are valued for organizing and maintaining documentation integrity. Meanwhile, Dropbox Business users commend its file sharing capabilities, citing seamless integration with other applications and advanced sharing controls. They also praise its cloud storage for optimizing storage usage and ensuring accessibility. Furthermore, users find Dropbox Business's file transfer features beneficial for sending large files efficiently. When it comes to cons, Confluence users find its search functionality lacking, often struggling to locate specific content. They also mention issues with page creation, such as difficulties with real-time updates and embedding content. Additionally, users criticize the editing tools for being cumbersome and limited. At the same time, Dropbox Business users report file management challenges, including multiple file versions and slow loading times. They also find the pricing to be high compared to alternatives and experience occasional file syncing issues, particularly with large files. \[[2](#source-item-2)\] Pros Confluence Hadi B Product CoordinatorE-Learning, 10,001+ employeesUsed the software for: More than 2 years. “In addition, Confluence has great collaboration features, such as inline comments, version history, and page permissions; therefore, teams can collaborate on content without losing control of it.“ April 23, 2026 AR Anitha R Senior Technical SpecialistFinancial Services, 10,001+ employeesUsed the software for: 1-2 years. “I particularly appreciate the ability to create standardised page templates, as this helps maintain consistency across procedures, meeting notes and technical documents.“ February 9, 2026 Dropbox Business JL Jerry L Lead Project ManagerComputer Software, 11 - 50 employeesUsed the software for: 6-12 months. “I like the desktop app version; the Dropbox app enables me to sync all my files across multiple devices automatically, without requiring manual uploads.“ November 26, 2025 AG Anna G Digital Marketing ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “It’s a tool I depend on both personally and professionally, the multiplatform accessibility lets me access any of my files from all my devices and its collaborative features make it easier to work with my team.“ August 14, 2025 Cons Confluence Enguerran M Fullstack web developerSporting Goods, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “The page editor software becomes difficult to use when users try to create complex page designs that include multiple levels of table structures which leads to formatting problems.“ April 23, 2026 RV Rakhi V QA LeadInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Page management also becomes harder to maintain over time as spaces grow, and without strict team discipline around naming and organization, things can get messy and hard to navigate quickly.“ April 20, 2026 Dropbox Business LD Leo D Embedded software test engineerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: I used a free trial. “Also, the occasional sync delay loves to show up at the worst possible moment—like right before a deadline—just to remind you who’s really in control. And while the interface is beautifully simple, digging through older or poorly named files can feel like an accidental archaeological expedition.“ April 9, 2026 AM Alejandro M ChiefSecurity and Investigations, Self-employedUsed the software for: 6-12 months. “I felt some small problems about updating files and not being saved for connection issues than hapenned during the process“ November 26, 2025 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from document management software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. * * * Need Help Deciding Between Confluence and Dropbox Business? Talk to a Capterra advisor for free and get results within 15 minutes. 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