--- title: "Compare Confluence vs monday.com AI Work Platform 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Confluence and monday.com AI Work Platform based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/136446-147657/Confluence-vs-monday-com" page_type: "comparison" language: "en" --- # Confluence vs monday.com AI Work Platform Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Confluencemonday.com AI Work Platform2/4 selected [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) [## Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) Starting Price $5.42/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,720 reviews](#user-reviews) Positive 3,441 Neutral 245 Negative 34 [## monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $9.00/month Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [6,117 reviews](#user-reviews) Positive 5,721 Neutral 320 Negative 76 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 12,106 reviews from project management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Commenting/Notes 4.5 Customizable Fields NA Activity Dashboard 4.5 Collaboration Tools 4.5 Access Controls/Permissions 4.4 81%Fit High performer Feature ratings Commenting/Notes 4.3 Customizable Fields 4.5 Activity Dashboard 4.5 Collaboration Tools 4.4 Access Controls/Permissions 4.4 User satisfaction User satisfaction 4.5 User reviews[3,720](https://www.capterra.com/p/136446/Confluence/reviews/) Ease of use 4.3 Functionality 4.4 Value for money 4.3 Customer support 4.3 User satisfaction 4.6 User reviews[6,117](https://www.capterra.com/p/147657/monday-com/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.3 Customer support 4.4 Price starts from Price starts from $5.42Per User, Per Month - Free version - Free trial Price starts from $9Per User, Per Month - Free version - Free trial Best for Best for Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers. Best for A multitude of teams, big, small, and cross-functional, in a variety of industries worldwide. Its intuitive interface and customization capabilities makes it suitable for any project and business. ## User reviews Pros & cons Hadi B. Product Coordinator > "In addition, Confluence has great collaboration features, such as inline comments, version history, and page permissions; therefore, teams can collaborate..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136866) Enguerran M. Fullstack web developer > "The page editor software becomes difficult to use when users try to create complex page designs that include multiple levels of table structures which..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596) LH Leslie H. Founder > "It gives you a bunch of useful tools like templates, page history, comments, mentions, permissions, and real-time collaboration, so it works well for..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7203105) RV Rakhi V. QA Lead > "Page management also becomes harder to maintain over time as spaces grow, and without strict team discipline around naming and organization, things can..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7134416) Denis M. Recruiter > "It’s an powerful tool for team collaboration, and once you start plugging in AI tools to create custom workflows, it gets even better. But I have to take..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7140518) Enguerran M. Fullstack web developer > "The search functionality operates with two main drawbacks because users must already know the exact page title to complete their searches." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596) Craig M. It infrastructure engineer > "It made collaboration easy by allowing teams to create, share, and update information in real time, ensuring everyone had access to the latest..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7170717) EA Estrella A. Software Engineer > "The built-in search algorithm can be deeply frustrating; it frequently surfaces old, archived pages instead of the latest documentation." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7182465) TD Tom D. Support Executive > "It makes it much easier to keep documentation, project work, and service-related information connected in one place, which helps reduce duplication and..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7175041) OM Oliver M. Cloud Architect > "Way too much configuration options contradicting the agile YAGNI philosophie and the end of life support for onPremise installations" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7161806) EA Estrella A. Software Engineer > "It doesn't have a direct team chat or messaging layout, but for organizing heavy engineering documentation and basic task tracking, it provides solid..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7182465) VR Verified Reviewer Software Engineer > "There are some downsides, such as occasional performance hiccups and small usability issues when working with large amounts of content." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) MT Maisie T. Director of Engineering > "Its intuitive interface makes it easy to create and organize project documentation, and I appreciate its integration with other Atlassian products for a..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7179815) KS Kaynan S. Senior Software Engineer > "The editor can feel a bit slow when working with large pages that contain many embedded elements." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136936) NP Neha P. Incident Manager > "In well-organized environments, it works exceptionally well, but in larger or poorly managed spaces, it can become cluttered and harder to navigate...." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7142868) LH Leslie H. Founder > "However, when you run into more complex permission, technical, or billing issues, it can take a while to get things sorted out." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7203105) VR Verified Reviewer Software Engineer > "You can easily preview documents like PDFs, Word files, and spreadsheets directly inside Confluence without needing to download them, which is convenient..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) PV Prachi V. Frontend Developer > "Confluence can feel slow and cluttered, especially when working with large spaces or a lot of pages." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7122355) Saidi B. product designer > "It’s very useful for keeping everything in one place project notes, requirements, meeting summaries so the whole team can access and update information..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7126001) Fatemeh E. Data Analyst > "I didn’t like that the interface can feel confusing, and finding older pages or specific information isn't always as easy as it could be." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7178995) SM SAJJAD M. Logistics Manager > "The platform makes file sharing incredibly easy across different teams, and the core features—especially the new AI capabilities—greatly reduce the..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156450) LD Leo D. Embedded software test engineer > "Customer support is there, technically, but mostly you’ll find yourself Googling your own problems and landing on a forum post from 2016 with no answers." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994) AR Anitha R. Senior Technical Specialist > "I particularly appreciate the ability to create standardised page templates, as this helps maintain consistency across procedures, meeting notes and..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7092906) VR Verified Reviewer Software Engineer > "Finding specific information isn’t always as easy as it should be, and the search doesn’t always give the most relevant results." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) Jiahao H. Deployment Strategist > "The collaborative editing features, version history, and commenting tools support real-time teamwork, while integrations with tools like Jira help keep..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7073220) Kiran R. Senior Product Consultant > "It is noticeable that sometimes, when we are updated a large document with more text, the online version becomes slow." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7080775) Gunther C. Software Engineer > "It meets the needs of nearly any document writing use case and if future upgrades continue to bring additional integrations with other services I think it..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409) JJH J.J. H. Revenue Enablement > "The interface can feel clunky and outdated at times, and the search function often fails to pull up relevant content, which can be frustrating when..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6514528) KA Khyan A. Senior Business Development Representative > "Confluence is a really solid platform for documenting processes, sharing knowledge, and keeping internal information centralised across teams." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050) AM Antoine M. Marketing advisor > "If governance is weak, spaces can become messy after some time." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143139) SM SAJJAD M. Logistics Manager > "The integrated Atlassian Intelligence (AI) features are an absolute game-changer, especially for handling business SOPs." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156450) SM Sampad M. Software developer > "Editing complex documents is slow when they contain many diagrams and tables." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7055755) Kregg G. Agile Team Lead > "Confluence offers excellent value for the money for product development, test, and release teams, and for clients/customers/end users requiring..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7063165) KB Katie B. BA > "Cons of confluence are , I have found it quite a learning curve and quite hard to work out how to update confluence." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219) VR Verified Reviewer Software Engineer > "You can attach files directly to pages and keep everything connected to the relevant context, which makes collaboration easier." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) AD Annie D. HR Assistant > "The functionality is quite limited in terms of creating content and its not very instinctive to use e.g. takes forever to work out where to add a column..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6494929) VR Verified Reviewer Software Engineer > "From a value-for-money perspective, it’s quite solid if your team already uses the Atlassian ecosystem, since it reduces the need for multiple tools." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) Gunther C. Software Engineer > "Confluence has historically not had the greatest search functionality in my experience." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409) KB Katie B. BA > "Confleunce is a great tool to store all information and documents on the one site , it is like a library for products /projects. " [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219) SJ Sam J. Office Administrator > "The only thing I will say is that since this software is not as big as other major websites and information sources, it can have a lack of information, as..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6551762) KA Khyan A. Senior Business Development Representative > "I can’t comment too heavily on customer support or commercial value as I wasn’t involved in those areas directly, but from an end-user perspective it was..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050) UC Urgan C. Associate > "However, its search functionality can be hit-or-miss, and finding specific content can be cumbersome in larger spac" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6524068) KB Katie B. BA > "It also allows you to link to your Jira page which helps keep everything in the one place" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219) AM Alex M. Sales Operations Manager > "The search function is poor, there is no AI to help guide your choices and people find it hard to navigate and understand where to find the content." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6712705) Basel E. IT Operations Specialist > "It is a strong platform for internal documentation, file sharing, project collaboration, and knowledge management." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143526) MA Mesut A. HR Analyst > "Exporting a complex page as a PDF results in messy formatting, so I have to fix it manually before sharing." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6830753) VR Verified Reviewer Software Engineer > "Customer support is generally helpful, and there’s also a strong documentation base and community forums where you can quickly find answers to common..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) VK Vatsal K. Software Engineer Intern > "The editor in Confluence has a lot of formatting issues and limited designing elements and is very restricting at times." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732) LD Leo D. Embedded software test engineer > "For storing knowledge, collaborating on documentation, and keeping long-term records, it’s extremely useful." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994) MH Michael H. Tech Coordinator > "The one problem I faced is when multiple people edit the same page and you get overwhelmed by notifications." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6825126) Hadi B. Product Coordinator > "Its page editor is very easy to use, and it’s very simple to create structured knowledge bases due to its ability to embed Jira issues, diagrams, tables,..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136866) VR Verified Reviewer Content writer > "There are some limitations when setting page permissions. If you are familiar with server permissions, Confluence is not as flexible and easy." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6529070) MT Maisie T. Director of Engineering > "The page structure and ability to link between documents makes finding information pretty straightforward." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7179815) VN Vignesh N. Executive Architect > "Sometimes in confluence page expiration and trying to create child pages and linking them to parent confluence page is not much friendly ." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6658238) Basel E. IT Operations Specialist > "I like that pages can be organized into spaces, linked together, searched easily, and updated collaboratively." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143526) CH Carnell H. Owner > "Editor can be sluggish at times especially with many macros." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7100196) RV Rakhi V. QA Lead > "Confluence is a solid documentation and knowledge management tool that works best when the team is disciplined about how they use it." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7134416) FY Faye Y. Software Developer > "it's difficult to request permission for specific files or pages. If access hasn’t been granted upfront, there's no clear or quick way to request it." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829749) EW Emilia W. Network Support Coordinator > "Confluence has been a valuable tool for documenting network infrastructure, support procedures, and internal IT knowledge." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7189414) Parth S. QA Engineer > "Sometimes page formatting is difficult especially when you have diagrams which needs to be included in the middle of text" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829808) SV Shameek V. Product Lead > "I appreciate how it integrates seamlessly with Jira, making it easier to keep requirements, timelines, and updates in one place. While it’s a powerful..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6768304) PS Paul S. Software Engineer > "Sometimes there are issues with complex search, which could be improved." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7075677) AQ Antoine Q. Project Manager Testing > "This is a really powerful tool for taking notes, sharing datas, creating whiteboards, having box of ideas, create WBS, tracking your actions etc." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6684551) AE Ahmed E. Manager > "It became slower at the most active times editing a mass page with tables embedded took several seconds." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6857068) HK Heather K. Technical Learning Partner > "We use it like an intranet to house policies, updates, documents and calendars in one central spot and it has worked really well in helping employees find..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6553094) GY Gerald Y. IT Consultant > "Some small stuff like editing can feel a bit clunky, and sometimes you’re not sure where something was saved, but nothing too frustrating." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6813871) NP Neha P. Incident Manager > "It makes documenting processes, sharing knowledge, and collaborating with team members very seamless." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7142868) VR Verified Reviewer Account Executive > "The biggest limitation tends to be how consistently teams keep information up to date." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7071066) VR Verified Reviewer Software Engineer > "In general, it still provides good value and works well as a documentation hub, especially for teams already using other Atlassian tools." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) TK Tamara K. QA Software Analyst > "Search indexing can lag, making it harder to find newly added content immediately." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6839184) NW Nolan W. Head of Sales > "It did make for an easy collaborative environment for our initial attempt at Onboarding Workflow, and allowed for an easy organization of materials,..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6811254) JV Jesus V. Server Administrator > "Sometimes the menus are difficult to navigate if the project in confluence is not configured correctly." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6555007) PV Prachi V. Frontend Developer > "It’s a reliable tool for creating, managing, and sharing documentation within a team." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7122355) VR Verified Reviewer SWE > "Additionally, issues with managing permissions and integrating with existing business processes can be a source of frustration." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6789928) PT Petru T. Developer > "It has been reliable and effective for keeping information centralized and accessible across teams, making collaboration much easier." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7161128) JJ Jobin J. Senior Platform Engineer > "The interface can feel a bit complex at first." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7064175) VK Vatsal K. Software Engineer Intern > "The best part about confluence is that you can arrange and very properly organize documentation for your software making it easy for developers and users..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732) SA Saheed A. Developer > "Also, its generated PDF are somewhat not of good quality." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7029418) MF Mark F. Content Designer > "Confluence made the recording of our UX delivery from Discovery to Beta really easy, so that people joining the project, stakeholders or future teams..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6571821) SS Subhobrata S. Head - digital wallet and gift cards > "Trying to link multiple pages / tracks can be a little messy." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6790385) Cem K. Software Engineer in Test > "The interface is not half bad in general." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6663138) JJ Jobin J. Senior Platform Engineer > "The interface can feel a bit complex at first." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7064175) MA Mahatma A. Director of Marketing > "It is an easy to use digital workspace that makes work smooth for us." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6868198) AR Arka R. Associate Scientist > "The layout and interface can be confusing at first." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6651372) JS Joe S. CEO > "Confluence is like merging word, excel, and photopshop into an interface that is designed just for software development," [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4511990) Md A. Senior Technical Advisor > "Interface is complicated for new techie and some features are overwhelming." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6037466) JJ Joyce J. News Correspondent > "Confluence is easy to use and has a user-friendly interface." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6602566) SM Szabolcs M. Customer service specialist > "Sometimes it could be messy the interface" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___5037569) PS Purna S. Mobile Application Developer > "It also has a good integration with another great tool, Jira, which makes project discussions easier." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6581350) AB Anthonie B. Head of Architecture > "The interoperability with external plugins is sometimes lacking." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6629322) VR Verified Reviewer Data Scientist > "The Jira integration is especially helpful for tying everything together, and the overall structure makes it easy to stay organized." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6869417) VR Verified Reviewer Vice president > "They make it hard to remove and replace plugins." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6496606) JS James S. support engineer > "we have also been able to use confluence to drive content on hosted web sites driven from confluence spaces with the help of plugins" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6199393) RL Richard L. Senior Developer > "authentication is something difficult to get with other system integration" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6506399) JM Jennifer M. Sr. Manager > "The integrations with some other platforms we use is helpful as well and easily allows us to pull in things from other places." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6001605) JS James S. support engineer > "great go do business tool and used industry wide, has issues such as very slow support and lack of features which can be expanded with costly plugins" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6199393) Beth A. Copywriter > "It's so easy to find your way around Conference and get hold of what you're looking for." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7022465) MK Mariana K. QA Engineer > "It’s sometimes hard to find exactly what I need." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6580744) JC Jessica C. billing specialist > "I use this for work and it does help my daily work easier." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6505979) AH Abdulbasit H. Electronic Engineer > "I guess that can’t be helped since all good things don’t come easy, doesn’t mean I have to like it though :)" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4937897) Lisa K. Senior Operations Manager > "Less work makes working smarter not harder." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7001683) VR Verified Reviewer Director > "It can get a little complicated to use." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4826782) VR Verified Reviewer Administrative Director > "it is very easy to use and great value for money. " [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7086229) Costea D. Proposal Manager > "I cannot say it is user friendly." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___3841654) KA Khyan A. Senior Business Development Representative > "I can’t comment too heavily on customer support or commercial value as I wasn’t involved in those areas directly, but from an end-user perspective it was..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050) LD Leo D. Embedded software test engineer > "Customer support is there, technically, but mostly you’ll find yourself Googling your own problems and landing on a forum post from 2016 with no answers." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994) VR Verified Reviewer Software Engineer > "Customer support is generally helpful, and there’s also a strong documentation base and community forums where you can quickly find answers to common..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) Kedar Mendhurwar C. Sr. IT Security Architect > "The customer support is not the best as Atlassian reliés more on the community support." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___2488986) [View Reviews](https://www.capterra.com/p/136446/Confluence/reviews/) LK Lokesh K. Application Developer > "The AI integrations have been a game-changer for me, specifically for summarizing complex technical documentation and generating SEO-ready marketing content, which has significantly..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142007) SZK Samara Zuri K. Director of Project Controls and Finance > "Monday.com lacks a native functionality for tracking overhead allocation, depreciation schedules, complex billing and earned value management ." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7176777) CH Corey H. Senior Manager > "Boards, columns, automations, and views can be tailored to suit different teams and workflows, allowing us to manage everything from day‑to‑day tasks to more complex operational processes..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139801) CG Ciaran G. Operations Manager > "Additionally, certain views and reporting tools lack depth compared to more specialised project management software, making it harder to extract detailed insights without extra setup or..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141849) ZB Zion B. Commercialization Sr. Associate > "The ability to connect board - track multiple projects in one dashboard and the portfolio solution in enterprise are all amazing additions to company project tracking and workflow..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139316) AB Andreja B. Senior Platform Engineer > "At first, I spent way too much time tweaking colors and columns instead of actually working. Plus, their "seat-package" pricing system (where you must pay for a minimum of 3, 5, or 10..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7164335) AH Amber H. CEO Owner > "As someone who builds automated operational systems for various service trades, I find the ability to customize boards for everything from high-level project management to granular lead..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7149944) ES Eden S. Brand Manager > "In Asana, you can link multiple boards (or projects) quite easily, whereas in Monday, the process feels more complicated than it needs to be. While I understand that it is possible to..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141605) MD Megha D. Sr. Project Manager > "The platform is user-friendly, visually intuitive, and adaptable to different workflows, which makes it easy to manage multiple projects efficiently. While there are some limitations in..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140787) YS Yashraj S. Senior specialist > "Mobile App Limitations: While the mobile app is functional, it lacks the full depth of the desktop version, making complex board management difficult on the go." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139317) AW Ashley W. Property > "The customisation options are strong, allowing you to tailor boards to suit your business needs, and the integrations make it easy to connect with other tools we already use." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139794) AM Aqiral M. Project Management Solution for Growing > "Also, the pricing structure becomes expensive if you need many seats or advanced features, and some important functions (like time tracking or certain automation) are only available in..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7057168) DH Daniel H. Senior Lecturer > "monday.com provides us with superb digital work planning and organization features which enables us to lay proper plans for all operations in our institution, allowing us to keep all..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7169356) JP Jonathan P. Digital Content Specialist > "I wish the reporting can be more in depth which I need for complex business and while handling large dataset the performance gets a bit compromised." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7160359) KW Keye W. Chief of Staff > "Overall, monday.com has been a valuable tool in helping us centralize workflows and improve operational efficiency. As we continue building out structured processes and integrating it with..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7145848) LD Lochlan D. Director > "Plenty of small businesses would benefit and don't, purely because of that barrier. And there's constant noise — non-native add-ons being pushed, AI features being promoted — when I just..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142332) LT Luciano T. Customer Management > "The platform offers a high level of customisation, allowing teams to tailor workflows to their specific needs, which enhances productivity and collaboration." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7148415) YS Yashraj S. Senior specialist > "Notification Overload: The default notification settings can be overwhelming; if not carefully managed, users can easily lose important updates in a sea of "pings."" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139317) DH Daniel H. Senior Lecturer > "Having monday.com has made collaboration on all our institution operations become a reality and has also made it easy for us to monitor the real-time status of all operations making it..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7169356) KV Kerri V. Social Media Coordinator > "If the number of active workspace is great than the notifications gets overwhelm to handle and the large board become bit hard to navigate through the project." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7163012) PH Paul H. Creative Director > "monday.com has also been a very useful link up point for our departments and teams allowing us to have a central workstation where we can collaborate on our operations easily to ensure..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7168473) JT Jody T. Communications and Development > "We have been with Monday.com for almost three years and just over a year ago we ran into a billing and platform upgrade simultaneously, this caused a problem for us to log in and we had to..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139875) AF Andreia F. Head of Operations and Growth > "What I like most about monday.com is the integration between CRM and work management — when a deal closes, the information automatically flows from one side to the other, which saves time,..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7144053) CH Colton H. Director of Product Development > "That said, the cost feels high relative to how we use it—particularly for sales staff who primarily rely on it just to submit order forms, rather than leveraging its full capabilities." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139487) AH Amber H. CEO Owner > "The automation engine is a game-changer; it allows me to create "hands-off" workflows that ensure nothing falls through the cracks, which is vital when managing multiple business entities..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7149944) ZB Zion B. Commercialization Sr. Associate > "For example, layered automations are not a thing, which can be very limiting, and the inability to automate based on formulas and text is frustrating." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139316) Diego G. Project Manager > "For a roll-out project involving multiple locations, the ability to automate status changes and instant notifications is invaluable; it significantly reduces manual work and ensures all..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140495) LS Leigh S. Legal Services Manager > "The requirement to subscribe with a minimum number of users made it less flexible, particularly for smaller teams or more tailored use cases." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140034) JS Justin S. Digital Marketing and Content Executive > "I enjoy collaborating across Monday.com because it allows me to work in a way to work best with each stakeholder, with every user having a tailored experience and only have the relevant..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139706) AL Ashley L. HR and Systems Manager > "Workflows are of course better, but when everything we've built is in automatons we have to essentially do a complete rebuild while still trying to run a business and use the product which..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140768) RS Radha S. Legal Assistant > "Once set up, it made collaboration much easier by clearly showing ownership, deadlines, and status updates in one place. While there is a bit of a learning curve at the beginning due to..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7135547) LS Ludmila S. Manager > "Monday's per-seat pricing model gets expensive fast — especially when you want to bring in cross-functional contributors (design, sales, support) who only need occasional access." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139503) DH Daniel H. Senior Lecturer > "It provides us with great visual dashboards which allows us to monitor the status and progress of our operations in real time." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7169356) CL Chantel L. Head of PMO > "People might start using it, but without clear guidance, they often use it inconsistently or don’t use the AI features effectively. If too much is introduced at once, it can feel..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139919) Enish S. Operations > "Task management is where it really shines; assigning owners, setting deadlines, and leaving update threads directly on tasks means we've cut our email back-and-forth by a lot." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7152385) GB Giselle B. Product Manager > "Sometimes it’s not very easy to customize the columns for each subitem, which can make more detailed task breakdowns less flexible than expected." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139404) Joylyn O. Senior Content Marketing Manager > "I love the amount of customization on monday.com because I can color-code tasks, automate tasks, and organize the information in the best way for my brain." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7185752) AA Anja A. Head of Support > "I wish I could sort it by groups and have a calendar with all my tasks next to it so I can move it to the right time. But thats not a big relevant thing." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140355) TK Tim K. Assistant Professor Emeritus > "It offers a great flexibility in term of customization in workflows which fits in different team needs also the interface is my favorite which feels modern and colorful." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7167775) JR Jemma R. Admin > "The per-user cost adds up, and because of the way the plans are structured, you often end up paying for more seats or features than you actually need." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139828) Don M. Asst. Manager > "What I liked most about monday.com is its intuitive and visually appealing interface combined with powerful workflow automation, making it easy for teams to manage projects and collaborate..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7125727) JL Joe L. IT Administrator > "for example if multiple people are editing the same field it takes too long to update and the other person editing might add the same information twice." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7113635) VR Verified Reviewer Operations Manager > "Being able to see all our projects in one place with color coded statuses, timelines, and dashboards made a huge difference for our team's workflow." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7122678) DC Daphnie C. Operations Manager > "Some features (like charts or reporting) are not as straightforward as you would expect, and sometimes it takes a bit of trial and error to get things right." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139347) JPR John Paul R. Operations Support Manager > "The versatility of the boards allows us to customize our operations exactly how we need them, making it a very powerful tool for business management." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139394) CE Conor E. IT Manager > "Sometimes it becomes clear that the system has sections in Beta mode, and as a result you may notice slowing or crashing, or the AI just not working as it should." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142069) CS Crystal S. Chief Operating Officer > "The ability to see the status of multiple tasks or projects at once is really helpful, and now they have expanded their templates and integrated AI so it is even easier and more effective..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139410) NK Nathan K. Owner > "There are so many times where I need the results of a formula column or integration with subitems and it is just not supported by monday" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141147) AV Alyssa V. Office Manager and Project Coordinator > "The automation features significantly reduce manual follow-up, and the platform integrates well with our daily task tracking and accountability systems." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139297) AS Abby S. Marketing Manager > "The main challenge is that linking items and automation can be a bit difficult and sometimes feels less intuitive than the rest of the platform." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140027) VR Verified Reviewer Solution Deployment Manager > "The "Battery Widget" and Gantt views are incredibly helpful for "client health" reporting as they provide an immediate, visual sense of progress that builds trust." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7144326) BK Blerta K. Language Instructor > "There have been inconsistencies in some automation behaviors and there are a few template structures that did not behave the way they were previewed to behave." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7138878) GP Gissett P. Project Manager - Admin > "Automations (like status updates, reminders, or notifications) save a lot of manual follow-up, which is useful when managing multiple jobs or vendors." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139321) VR Verified Reviewer Founder > "I think that monday.com is a platform that is behind the times, and showing that they recently cut over 20% of their staff shows that they are potentially seeing a decent amount of..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7189740) DH Daniel H. Senior Lecturer > "Having monday.com in place has also allowed us to keep all our teams and departments connected, aligned and working together towards delivering exceptional learning and institution..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7169356) VR Verified Reviewer Director marketing and communications Student Housing and Dining Srevices > "Biggest con is that their is a learning curve to learn the software and it to make it work for you there is a lot of per-conversation that needs to happen about not only how workflow is..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7134475) PC Patrick C. VP Strategy > "I've used Monday.com to help manage several marketing projects and it is a very modern looking way to track progress, store vital information, and work togehter." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7151920) RM Rachelle M. Manager > "The Monday app has several bugs and limited functionality, which hopefully is being worked on as field workers tend to use tablets." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139691) LS Ludmila S. Manager > "From auto-generating task summaries to writing update drafts and surfacing blockers, the AI integration feels purposeful rather than bolted on — which is rare in this category." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139503) AM Account M. Account manager > "Not very flexible for more complex or specific needs, and it often feels like you need to upgrade or pay more to unlock basic functionality." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140077) GT Giulia T. Marketing and communication coordinator > "I like Monday because it brings a sense of structure and fresh momentum to my week. When it comes to value for money, Monday offers a lot through its robust set of tools that help me stay..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139972) KJD Klaas Jan D. ceo > "One significant drawback is that automatic email sending through Outlook is not available when using a personal Microsoft account." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139393) VR Verified Reviewer DISTRIBUTION CENTER MANAGER > "As someone with a background in logistics management, the ability to customize boards to track complex supply chain workflows is a game-changer." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7148068) ES Emily S. Executive Assistant > "A bit overwhelming to start due to the large number of options/custom fields if you're just starting out with a CRM/project management software." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139434) LS Leigh S. Legal Services Manager > "From a client services perspective, it supported file reviews, document tracking, and identifying outstanding items seamlessly." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140034) KT Kelli T. Director of Marketing > "I do wish there was a bit more of a visual option to see how things are getting done, the build vibe view didn't work well for me." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139433) TR Tuya R. Senior Project Manager > "It’s a powerful tool for managing workflows and staying aligned, especially for cross-functional teams. While there are some limitations and cost considerations, the benefits in efficiency..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140812) VR Verified Reviewer VP Marketing > "Monday.com is a bit overwhelming with its features and almost offers too much in terms of workflow and templates." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7179405) Joylyn O. Senior Content Marketing Manager > "This platform makes it easy for me to keep track of project details, communicate with my team, and maintain visibility on project progress." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7185752) MP Mel P. Project Manager > "Updates seem to be mainly focused on AI at the moment, which can be frustrating, especially when features the community has been asking for for a long time continue to get pushed." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139885) PW Pari W. CRC > "It makes project tracking straightforward with customizable boards, timelines, and automation features that reduce manual work" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139401) PL Pam L. Design Director > "Reporting across multiple projects that are not of the same template can get a bit complicated" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141882) NN Nicholas N. Quality Assurance Manager > "It simplifies task management and subsequent tracking of progress during projects plus it has some templates that needed very little alterations to use" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7143269) MB Matt B. Founder > "Sometimes the AI offers you solutions it can't live up to, for example scraping your emails for actions." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142507) AL Amanda L. Advancement Lead > "We’ve used it for intake processes, project tracking, and internal coordination, and it has significantly improved efficiency." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139676) BK Babs K. Administration > "I don't have many cons for monday.com, but I'm having trouble understanding the use of "Build Vibe View" and some of these newer AI integrations." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139312) SZK Samara Zuri K. Director of Project Controls and Finance > "As a Director of Project Controls and Finance managing IT Services projects, monday.com has become one of the platforms that keeps both delivery and financial oversight moving in the same..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7176777) MR Madelyn R. Systems Manager > "Limitations on # of boards for reporting, tech support not available on all levels of system. " [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139481) PM Pablo M. QA engineer > "It helped improve organization, collaboration, and visibility across the team. While some advanced features required a bit of time to learn, the overall benefits outweighed the learning..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7164150) YS Yashraj S. Senior specialist > "While the platform is powerful, the pricing structure and feature gating can be frustrating for smaller teams." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139317) Graham B. HSEQ Lead Auditor > "The easier and smoother interactions with information and data inputs once the web pages content has been built and ready for user input." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140886) MC Mathis C. Senior Software Engineer > "The user experience is not intuitive, making the learning curve steep and requiring substantial time investment." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7025915) DS Damaris S. Internal Communication Specialist > "The platform is intuitive, powerful, and helps improve order and productivity." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139339) Shushanta P. AI Team Lead > "The user interface is a little bit complicated. If you have to see tutorials to use a tool that's not appropriate" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6777118) VR Verified Reviewer Product Manager > "Intuitive user interface that provides the end user with a lot of information at a first glance." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7122799) LL Lee L. Owner > "Overall, it wasn’t as streamlined or intuitive as I needed day-to-day." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7046753) PF Ping F. Operations Analyst > "It allows users to have a quick easy view on the tasks." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7134530) Morgan S. co-founder > "Not as user intuitive as other programs" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6603607) VR Verified Reviewer Marketing Generalist > "I love the fact that you can build in dependencies and it integrates with several other softwares such as Zoom, Gmail, and Slack (to name a few)." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7083156) NK Nathan K. Owner > "There are so many times where I need the results of a formula column or integration with subitems and it is just not supported by monday" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141147) LR Luis R. IT manager > "Integration with other tools is also a strong advantage." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140878) BK Babs K. Administration > "I don't have many cons for monday.com, but I'm having trouble understanding the use of "Build Vibe View" and some of these newer AI integrations." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139312) VR Verified Reviewer Assoc Director AI > "Monday.com is an excellent platform that integrates well and is extensible through their solid API." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7058602) IL Ilaria L. Assistant Reservations Manager > "What is not the ideal about this platform is that everything has to be inserted manually and it was not integrating with our main booking platform." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7049452) FM Fernando M. Partner > "You can even use the software as your ERP since it allows you to have integrations with Excel, Hubspot, and other software you use." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6050256) SG Shannon G. Chief Operating Officer > "The form feature in monday.com also is not great, but the integration with jotform makes up for this" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6573801) AM Angelica M. VP of Operations > "Being able to imagine a setup and have something like the app builder create it for me is such a blessing." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139636) KE Katie E. Director of Operations > "The set up is a little cumbersome." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139648) HT Hans T. Operation Manager > "I have been working for years with Monday, creating Board, creating Dashboard and nowadays it is more easy to use, specially for Project." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142311) JL Jessica L. President > "What I like least is some times the program is very difficult to use and figure out which apps to use with it." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7084802) HP Helena P. Producer > "Very easy to use, you can adjust it to your needs and the needs of your company." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140008) SA Sami A. Client manager > "sometimes it's complicated to use." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140035) CB Cassity B. Director of Marketing > "Overall I think its a pretty easy to use system and their knowledge base is helpful to figure out how to do things." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139379) VR Verified Reviewer Marketing Generalist > "The login situation is a little tricky." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7083156) GT Giulia T. Marketing and communication coordinator > "I also appreciate how responsive and helpful the customer support is when I need it. While I’ve encountered a few minor bugs here and there, they’ve never been a major issue and usually..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139972) AM Account M. Account manager > "Smaller clients don’t get account management, so you’re left handling onboarding and support mostly through bots." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140077) TF Tripp F. VP of Ops > "The customer service is helpful and the system is a huge time saver." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139789) VR Verified Reviewer Founder > "It wouldn't surprise me if they had a major outage once a week that left monday.com completely unusable for a good portion of the work day." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7189740) JB Jared B. Executive Director > "Was able to get personalized support when needed." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139348) ES Ernesto S. CEO > "They have an automatized customer assistance but is not always accurate or very helpful" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139453) KH Kayla H. Chair > "Ease of use, templates, the program was easy to follow and was easy to use as well which is good cause customer support is not" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139374) ZJ Zandile J. Project Manager > "Currently the Al credits are a bit tricky to explain to our clients, as partners." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139345) [View Reviews](https://www.capterra.com/p/147657/monday-com/reviews/) ## User interface [Confluence](https://www.capterra.com/p/136446/Confluence/) 4.48 (3,720) 4.57 (6,117) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Confluence 18/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - Agile Methodologies - AI Copilot - AI Text Generation - AI Text Summarization - Alerts/Notifications - API - Assignment Management - Autonomous Task Execution - Availability Management - Backlog Management - Baselining / KPIs - Billing & Invoicing - Budget Management - Bug Tracking - Calendar Management - Calendar View - Capacity - Change Management - Charting - Chat/Messaging - Client Portal - Collaboration Tools - Commenting/Notes - Configurable Workflow - Creation & Assignment - Critical Path - Cross-system Integration - Customizable Fields - Customizable Reports - Customizable Templates - Daily Reports - Data Import/Export - Deadline Management - Decision Making - Dependencies - Document Management - Document Storage - Drag & Drop - Due Dates - Email Management - Feedback Management - File Management - File Sharing - File Transfer - Forecasting - For IT Project Management [See all features](https://www.capterra.com/p/136446/Confluence/#features) monday.com AI Work Platform Top features 32/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - Agile Methodologies - AI Copilot - AI Text Generation - AI Text Summarization - Alerts/Notifications - API - Assignment Management - Autonomous Task Execution - Availability Management - Backlog Management - Baselining / KPIs - Billing & Invoicing - Budget Management - Bug Tracking - Calendar Management - Calendar View - Capacity - Change Management - Charting - Chat/Messaging - Client Portal - Collaboration Tools - Commenting/Notes - Configurable Workflow - Creation & Assignment - Critical Path - Cross-system Integration - Customizable Fields - Customizable Reports - Customizable Templates - Daily Reports - Data Import/Export - Deadline Management - Decision Making - Dependencies - Document Management - Document Storage - Drag & Drop - Due Dates - Email Management - Feedback Management - File Management - File Sharing - File Transfer - Forecasting - For IT Project Management [See all features](https://www.capterra.com/p/147657/monday-com/#features) ### Recognition Confluence is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to monday.com AI Work Platform ### Deployment & support Confluence Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos monday.com AI Work Platform Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Confluence - By Atlassian - Located in United States - Founded in 2013 monday.com AI Work Platform - By monday.com - Located in United States - Founded in 2014 ## Popular Comparisons [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/) $5.42/month Price $7/month 4.4 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/136446-161425/Confluence-vs-Drive) [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) vs [Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,268)](https://www.capterra.com/p/169607/Clockify/reviews/) $9/month Price $4.99/month 4.5 Features 4.6 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/147657-169607/monday-com-vs-Clockify) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $5.42/month Price $7/month 4.4 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136446-247901/Confluence-vs-Google-Workspace) [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) vs [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) $9/month Price $7.91/month 4.5 Features 4.4 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/19319-147657/JIRA-vs-monday-com) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/) $5.42/month Price $1.99/month 4.4 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/136446-161304/Confluence-vs-OneDrive) [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.49 (13,703)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $9/month Price $10.99/month 4.5 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/147657-184581/monday-com-vs-Asana-PM) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) $5.42/month Price $6/month 4.4 Features 4.6 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/136446-227157/Confluence-vs-Microsoft-365) [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) vs [Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,619)](https://www.capterra.com/p/211559/Trello/reviews/) $9/month Price $5/month 4.5 Features 4.3 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/147657-211559/monday-com-vs-Trello) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/) $5.42/month Price $5/month 4.4 Features 4.3 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/1167-136446/SharePoint-vs-Confluence) [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,040)](https://www.capterra.com/p/76113/Wrike/reviews/) $9/month Price $10/month 4.5 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76113-147657/Wrike-vs-monday-com) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,040)](https://www.capterra.com/p/76113/Wrike/reviews/) $5.42/month Price $10/month 4.4 Features 4.3 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76113-136446/Wrike-vs-Confluence) [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) vs [ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,631)](https://www.capterra.com/p/158833/ClickUp/reviews/) $9/month Price $10/month 4.5 Features 4.6 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/147657-158833/monday-com-vs-ClickUp)