# Compare Confluence vs Shortcut 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Confluence and Shortcut based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/136446-160498/Confluence-vs-Shortcut --- # Confluence vs Shortcut Features and Cost Comparison Last updated April 27th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ConfluenceShortcut2/4 selected [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,697)](https://www.capterra.com/p/136446/Confluence/reviews/) [Shortcut](https://www.capterra.com/p/160498/Shortcut/)[4.6 (363)](https://www.capterra.com/p/160498/Shortcut/reviews/) [## Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,697)](https://www.capterra.com/p/136446/Confluence/reviews/) Starting Price $5.42/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,697 reviews](#user-reviews) Positive 3,417 Neutral 246 Negative 34 [## Shortcut](https://www.capterra.com/p/160498/Shortcut/)[4.6 (363)](https://www.capterra.com/p/160498/Shortcut/reviews/) Starting Price $8.50/year Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [363 reviews](#user-reviews) Positive 347 Neutral 15 Negative 1 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Aha! 4.7 (561) * * * Starting Price $59.00 Per User,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Smartsheet 4.5 (3,526) * * * Starting Price $12.00 Per User,Per Month Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * ### Connecteam 4.6 (5,298) * * * Starting Price $29.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Bitrix24 4.2 (997) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 37,359 reviews from project management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Task Management 4.3 Multiple Projects 4.6 Project Planning/Scheduling 4.5 Commenting/Notes 4.5 Workflow Management 4.5 72%Fit Missing features Feature ratings Task Management 4.6 Multiple Projects 4.8 Project Planning/Scheduling 4.7 Commenting/Notes NA Workflow Management 4.3 User satisfaction User satisfaction 4.5 User reviews[3,697](https://www.capterra.com/p/136446/Confluence/reviews/) Ease of use 4.3 Functionality 4.4 Value for money 4.3 Customer support 4.3 User satisfaction 4.6 User reviews[363](https://www.capterra.com/p/160498/Shortcut/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.6 Customer support 4.6 Price starts from Price starts from $5.42Per User, Per Month - Free version - Free trial Price starts from $8.50Per User, Per Year - Free version - Free trial Best for Best for Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers. Best for Shortcut is ideal for mid-sized Agile software teams who are looking for a Kanban-style project management tool that has enterprise-grade features, but is simple to configure and use. ## User reviews Pros & cons Hadi B. Product Coordinator > "In addition, Confluence has great collaboration features, such as inline comments, version history, and page permissions; therefore, teams can collaborate on content..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136866) Enguerran M. Fullstack web developer > "The page editor software becomes difficult to use when users try to create complex page designs that include multiple levels of table structures which leads to..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596) AR Anitha R. Senior Technical Specialist > "I particularly appreciate the ability to create standardised page templates, as this helps maintain consistency across procedures, meeting notes and technical..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7092906) RV Rakhi V. QA Lead > "Page management also becomes harder to maintain over time as spaces grow, and without strict team discipline around naming and organization, things can get messy and..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7134416) Denis M. Recruiter > "It’s an powerful tool for team collaboration, and once you start plugging in AI tools to create custom workflows, it gets even better. But I have to take off a star..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7140518) Enguerran M. Fullstack web developer > "The search functionality operates with two main drawbacks because users must already know the exact page title to complete their searches." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596) Craig M. It infrastructure engineer > "It made collaboration easy by allowing teams to create, share, and update information in real time, ensuring everyone had access to the latest documentation." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7170717) OM Oliver M. Cloud Architect > "Way too much configuration options contradicting the agile YAGNI philosophie and the end of life support for onPremise installations" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7161806) TD Tom D. Support Executive > "It makes it much easier to keep documentation, project work, and service-related information connected in one place, which helps reduce duplication and keeps..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7175041) VR Verified Reviewer Software Engineer > "There are some downsides, such as occasional performance hiccups and small usability issues when working with large amounts of content." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) MT Maisie T. Director of Engineering > "Its intuitive interface makes it easy to create and organize project documentation, and I appreciate its integration with other Atlassian products for a seamless..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7179815) Kiran R. Senior Product Consultant > "It is noticeable that sometimes, when we are updated a large document with more text, the online version becomes slow." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7080775) NP Neha P. Incident Manager > "In well-organized environments, it works exceptionally well, but in larger or poorly managed spaces, it can become cluttered and harder to navigate. Despite a few..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7142868) KS Kaynan S. Senior Software Engineer > "The editor can feel a bit slow when working with large pages that contain many embedded elements." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136936) VR Verified Reviewer Software Engineer > "You can easily preview documents like PDFs, Word files, and spreadsheets directly inside Confluence without needing to download them, which is convenient for quick..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) PV Prachi V. Frontend Developer > "Confluence can feel slow and cluttered, especially when working with large spaces or a lot of pages." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7122355) Saidi B. product designer > "It’s very useful for keeping everything in one place project notes, requirements, meeting summaries so the whole team can access and update information without..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7126001) LD Leo D. Embedded software test engineer > "Customer support is there, technically, but mostly you’ll find yourself Googling your own problems and landing on a forum post from 2016 with no answers." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994) SM SAJJAD M. Logistics Manager > "The platform makes file sharing incredibly easy across different teams, and the core features—especially the new AI capabilities—greatly reduce the friction of..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156450) CH Carnell H. Owner > "Editor can be sluggish at times especially with many macros." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7100196) Jiahao H. Deployment Strategist > "The collaborative editing features, version history, and commenting tools support real-time teamwork, while integrations with tools like Jira help keep documentation..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7073220) VR Verified Reviewer Software Engineer > "Finding specific information isn’t always as easy as it should be, and the search doesn’t always give the most relevant results." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) Gunther C. Software Engineer > "It meets the needs of nearly any document writing use case and if future upgrades continue to bring additional integrations with other services I think it would become..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409) JJH J.J. H. Revenue Enablement > "The interface can feel clunky and outdated at times, and the search function often fails to pull up relevant content, which can be frustrating when working on large..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6514528) KA Khyan A. Senior Business Development Representative > "Confluence is a really solid platform for documenting processes, sharing knowledge, and keeping internal information centralised across teams." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050) AM Antoine M. Marketing advisor > "If governance is weak, spaces can become messy after some time." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143139) DU Dose U. IT Engineer > "Confluence allows me to centralize project info, meeting notes and decision logs, in a single connected workspace." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6860096) PS Paul S. Software Engineer > "Sometimes there are issues with complex search, which could be improved." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7075677) SM SAJJAD M. Logistics Manager > "The integrated Atlassian Intelligence (AI) features are an absolute game-changer, especially for handling business SOPs." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156450) AE Ahmed E. Manager > "It became slower at the most active times editing a mass page with tables embedded took several seconds." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6857068) Kregg G. Agile Team Lead > "Confluence offers excellent value for the money for product development, test, and release teams, and for clients/customers/end users requiring installation, user..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7063165) SM Sampad M. Software developer > "Editing complex documents is slow when they contain many diagrams and tables." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7055755) VR Verified Reviewer Software Engineer > "You can attach files directly to pages and keep everything connected to the relevant context, which makes collaboration easier." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) KB Katie B. BA > "Cons of confluence are , I have found it quite a learning curve and quite hard to work out how to update confluence." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219) VR Verified Reviewer Software Engineer > "From a value-for-money perspective, it’s quite solid if your team already uses the Atlassian ecosystem, since it reduces the need for multiple tools." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) AD Annie D. HR Assistant > "The functionality is quite limited in terms of creating content and its not very instinctive to use e.g. takes forever to work out where to add a column to a table." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6494929) KB Katie B. BA > "Confleunce is a great tool to store all information and documents on the one site , it is like a library for products /projects. " [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219) Gunther C. Software Engineer > "Confluence has historically not had the greatest search functionality in my experience." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409) KA Khyan A. Senior Business Development Representative > "I can’t comment too heavily on customer support or commercial value as I wasn’t involved in those areas directly, but from an end-user perspective it was a reliable..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050) SJ Sam J. Office Administrator > "The only thing I will say is that since this software is not as big as other major websites and information sources, it can have a lack of information, as well as..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6551762) KB Katie B. BA > "It also allows you to link to your Jira page which helps keep everything in the one place" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219) UC Urgan C. Associate > "However, its search functionality can be hit-or-miss, and finding specific content can be cumbersome in larger spac" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6524068) Basel E. IT Operations Specialist > "It is a strong platform for internal documentation, file sharing, project collaboration, and knowledge management." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143526) AM Alex M. Sales Operations Manager > "The search function is poor, there is no AI to help guide your choices and people find it hard to navigate and understand where to find the content." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6712705) VR Verified Reviewer Software Engineer > "Customer support is generally helpful, and there’s also a strong documentation base and community forums where you can quickly find answers to common issues." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) MA Mesut A. HR Analyst > "Exporting a complex page as a PDF results in messy formatting, so I have to fix it manually before sharing." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6830753) Eric T. Director, Digital Transformation > "The flexibility of workspaces allows for organizations to build a user-friendly network of documentation. " [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7083043) VK Vatsal K. Software Engineer Intern > "The editor in Confluence has a lot of formatting issues and limited designing elements and is very restricting at times." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732) NO Norah O. Manager and Executive Administrative > "This software is fully equipped with features that help me sort bugs and issues, so that i can work on a stress-free environment." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6860551) CH Carnell H. Owner > "However, pricing is a bit much for large scale teams." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7100196) Hameeda T. Technical Analyst > "Confluence makes team collaboration easy with clear page organisation , strong search and smooth integration with Jira." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7111497) MH Michael H. Tech Coordinator > "The one problem I faced is when multiple people edit the same page and you get overwhelmed by notifications." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6825126) LD Leo D. Embedded software test engineer > "For storing knowledge, collaborating on documentation, and keeping long-term records, it’s extremely useful." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994) VR Verified Reviewer Content writer > "There are some limitations when setting page permissions. If you are familiar with server permissions, Confluence is not as flexible and easy." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6529070) Hadi B. Product Coordinator > "Its page editor is very easy to use, and it’s very simple to create structured knowledge bases due to its ability to embed Jira issues, diagrams, tables, and..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136866) VN Vignesh N. Executive Architect > "Sometimes in confluence page expiration and trying to create child pages and linking them to parent confluence page is not much friendly ." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6658238) MT Maisie T. Director of Engineering > "The page structure and ability to link between documents makes finding information pretty straightforward." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7179815) FY Faye Y. Software Developer > "it's difficult to request permission for specific files or pages. If access hasn’t been granted upfront, there's no clear or quick way to request it." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829749) Basel E. IT Operations Specialist > "I like that pages can be organized into spaces, linked together, searched easily, and updated collaboratively." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143526) Parth S. QA Engineer > "Sometimes page formatting is difficult especially when you have diagrams which needs to be included in the middle of text" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829808) RV Rakhi V. QA Lead > "Confluence is a solid documentation and knowledge management tool that works best when the team is disciplined about how they use it." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7134416) GY Gerald Y. IT Consultant > "Some small stuff like editing can feel a bit clunky, and sometimes you’re not sure where something was saved, but nothing too frustrating." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6813871) PS Paul S. Software Engineer > "Confluence works great for collaboration and as a knowledge base for development work. Once you understand how it operates, it becomes a powerful and efficient tool." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7075677) VR Verified Reviewer Account Executive > "The biggest limitation tends to be how consistently teams keep information up to date." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7071066) SV Shameek V. Product Lead > "I appreciate how it integrates seamlessly with Jira, making it easier to keep requirements, timelines, and updates in one place. While it’s a powerful tool, I’ve also..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6768304) TK Tamara K. QA Software Analyst > "Search indexing can lag, making it harder to find newly added content immediately." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6839184) AQ Antoine Q. Project Manager Testing > "This is a really powerful tool for taking notes, sharing datas, creating whiteboards, having box of ideas, create WBS, tracking your actions etc." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6684551) JV Jesus V. Server Administrator > "Sometimes the menus are difficult to navigate if the project in confluence is not configured correctly." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6555007) HK Heather K. Technical Learning Partner > "We use it like an intranet to house policies, updates, documents and calendars in one central spot and it has worked really well in helping employees find the..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6553094) VR Verified Reviewer SWE > "Additionally, issues with managing permissions and integrating with existing business processes can be a source of frustration." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6789928) Ginger S. Program Administrator TA > "Overall, I liked the way Confluence made it easy to see the work of and collaborate with teammates and keep updated records even across employee turnover." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7112494) DP David P. Director > "The search and filters, were a bit cumbersome, and initially it wasn't always clear about how notes interacted, the notes element could be improved, document..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___5009372) NP Neha P. Incident Manager > "It makes documenting processes, sharing knowledge, and collaborating with team members very seamless." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7142868) JJ Jobin J. Senior Platform Engineer > "The interface can feel a bit complex at first." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7064175) VR Verified Reviewer Software Engineer > "In general, it still provides good value and works well as a documentation hub, especially for teams already using other Atlassian tools." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) SA Saheed A. Developer > "Also, its generated PDF are somewhat not of good quality." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7029418) NW Nolan W. Head of Sales > "It did make for an easy collaborative environment for our initial attempt at Onboarding Workflow, and allowed for an easy organization of materials, videos, documents,..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6811254) SS Subhobrata S. Head - digital wallet and gift cards > "Trying to link multiple pages / tracks can be a little messy." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6790385) PV Prachi V. Frontend Developer > "It’s a reliable tool for creating, managing, and sharing documentation within a team." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7122355) VR Verified Reviewer Technical Consultant > "The navigation can be a little confusing, I'm not always able to easily find the pages I'm looking for." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6530011) [View Reviews](https://www.capterra.com/p/136446/Confluence/reviews/) MR Manish R. Software Engineer > "The task tracking feature is something I love, making a list of sub-tasks in a task is awesome it helps break down and simplify task." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4232617) JH Jo H. Product Manager > "We cannot push a feature from productboard to shortcut as a feature, only as an epic, and also can't link it to an existing epic?" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085386) CC Cindy C. Product Manager > "Love the dark mode and the colour coding of different story types i.e bug, feature or chore so it's easy to see things at the high..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4231741) JH Jo H. Product Manager > "Maybe it's just us not doing a good enough job onboarding our devs, but none of them realized that the most relevant view to them is..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085386) JH Jo H. Product Manager > "The reporting function looks very comprehensive and powerful but we don't use it well enough." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085386) JH Jo H. Product Manager > "The integrations of shortcut with other commonly used software by product managers are lacking." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085386) AG Amy G. Customer Support Manager > "I am only a user, but I know that our Engineering manager will be switching us to a different product soon for ticket management with..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3698703) AG Amy G. Customer Support Manager > "Maybe I just don't know how to use the features, and I know I use them in a completely different fashion than Engineering does (we..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3698703) FH Fredrik H. CEO > "Nice diagrams and overviews." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085369) MA Marco A. Project Manager > "See?Other than that, it would be awesome to be able to change the team shortcut url. When I've created my team account I didn't know..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4248165) SM Sam M. Web Developer > "The webhooks for external tool integrations is nice (i.e. Github) and it clearly lays out ticket history, commit/PR tracking, and..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186883) JD John D. VP of Engineering > "There are some quirks in group selection and application, filtering, and sorting that do not always let me cross-cut the data the ways..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3188852) DW Doug W. Software Developer > "I like the ability to easily create projects, tickets, and sub-tasks and to easily create custom view and filter tickets." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186806) WA Wanja A. Product owner > "Moving stories between different Workflows is sometimes a bit annoying." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4231275) KiV Kateřina V. Study Coordinator > "It also integrates with a lot of third-party tools, e.g. Slack, which works just fine and is helpful." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4681285) TW Timothy W. Software Engineer > "Dependency tracking is essentially non-existent because there is no point in creating dependencies for a story if I can't then sort..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186781) PZ Paige Z. Product Manager > "I have found that the ability for me to create story templates for my team has improved the quality of the requirements for features,..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187367) DD Dylan D. Senior Software Engineer > "Search is also not great which can make it hard to lookup tickets and can cause duplicates / confusion when people can't find the..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3188710) AS Andrew S. Software Developer > "The API access allowed me to integrate Shortcut with my tooling to make tagging commits and code far simpler than ever before." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186833) CYK Ching Yen K. Chief Technology Officer > "Charging fee : I have team member join and leave, empty seat is a waste of money." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4246794) TM Thomas M. Senior Software Engineer > "I like the Github feature that allows linking PRs to tickets and move them along the workflow at different states." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186845) AG Amy G. Customer Support Manager > "Not user friendly for sorting or tagging for projects." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3698703) RA Rafael A. Marketing Leader > "I like how easelly is to edit, tracking and manage your Projects anda tasks." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4234406) SJ Sam J. Director > "Unless you work in Agile methodology day in and day out, it can be difficult to understand how to effectively organize tasks/stories..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186896) EB Erika B. Customer Success Team Lead > "I like how I can access my teams reports and see what is currently being worked on." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4231003) EH Emma H. Product Manager / Data Analyst > "This isn't to say that Shortcut doesn't have the right capabilities for notifications (commenting on stories is what I want..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186953) RA Rafael A. Marketing Leader > "We also manage our OKRs, so its very simple to connect those simple tasks to the strategic goals." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4234406) MS Mike S. President > "When you add tickets they sometimes "disappear" because you did not classify them correctly, e.g. wrong team, wrong workflow, wrong..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186819) PG Paul G. Software Specialist > "Powerful search box - We get lots of tickets using the same set of keywords yet the search function seems to algorithmically know..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3498285) SO Samantha O. Mobile Dev > "All of the agile terminology is flipped or thrown out in shortcut and it makes it so confusing. Why not stick to the commonly accepted..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187002) CJ Cristian J. CEO > "Its integration with GitHub and similar tools is best in class." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4236966) GR Gabriela R. Manager > "My team is not from the technology business so some features doesnt make sense to us." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4231880) SJ Sam J. Android Software Engineer > "Shortcut provides a clear and useful overview of the tasks in the project." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4230840) LaD Lee-ann D. Director of Business Systems > "The biggest issue we have now, after using the app for a while, is that stories do not populate into the Gantt charts, only epics." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3194557) FH Fredrik H. CEO > "It is extremely easy to use." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085369) VR Verified Reviewer Implementations Strategist > "Searching for specific tickets is really lacking - the filters aren't present in the product and are hard to remember." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187038) FH Fredrik H. CEO > "Easy to get started with." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085369) AL Anthony L. Supervisor > "Sometimes, the UI glitches when commenting into a ticket and shows the markups instead." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187096) CK Caleb K. Software Engineer > "We are a small-medium sized software / digital marketing agency and this helps us plan out our biweekly sprints in a very effective..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186815) ND Nick D. Chief Technology Officer > "The product does not have a great way to document individual requirements or acceptance cases." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186884) PZ Paige Z. Product Manager > "I run 2 large scale applications and Shortcut has given my team the transparency it needs to operate at a high cadence." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187367) EI Eva I. Marketing > "Some of the features are cluttered in the interface, and it's not always easy to see which task is part of which work stream over time." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186775) VR Verified Reviewer Implementations Strategist > "I like getting a holistic view of all the work our engineering teams are doing, and can easily zoom in on the work of just my team." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187038) MB Maddie B. SDK Engineer > "Sometimes it's hard to tell which filters you have applied, and therefore why a certain ticket is/isn't showing up." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186762) VR Verified Reviewer Software Engineer > "It's non-invasive product that can be used in many different development processing styles, we have used it from Scrum, to KanBan to..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3554844) FA Fiona A. Account Executive > "There's no color coding system so can't differentiate between a hot priority and low priority" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186827) TL Thomas L. Developer > "The first major benefit we saw with Shortcut was the speed of interaction - instead of waiting for the interface to catch up, we could..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3191775) VR Verified Reviewer Solutions Engineer > "sometimes tickets you create are lost in a void if not triaged correctly" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3327017) KiV Kateřina V. Study Coordinator > "Shortcut is a project management tool which is very easy to use and is suitable for agile teams." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4681285) KK Kristiana K. Engineer > "The organization between stories, epics, workflows etc is confusing" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3191229) RC Russ C. Senior Engineer > "Also, searching and filtering is very robust." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4234108) CT Carl T. graduate student > "interface can be somewhat confusing, specifically creating new workflows" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3326793) MR Manish R. Software Engineer > "It's super easy to use Shortcut features without going into much details as it's self reflective." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4232617) CG Camila G. Designer > "Naming conventions are awful in this software, epics, stories etc dont make sense" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187106) Alan S. Product Manager > "The collaboration with team members and tracking of features or bugs makes it very valuable for our dev and product teams!" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3043972) VR Verified Reviewer Full Stack Engineer > "Also don't like that there are no subtasks that expands to a whole ticket." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3327046) RJ Rachel J. Software Engineer > "It is very helpful to have my PRs and cards so closely linked and better help my team understand their progress as they make their way..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186839) VR Verified Reviewer Solutions Engineer > "Sometimes the auto-save fails and you lose work" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3327017) IP Isak P. Developer > "Offers lots of customizability." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3984613) EC Elizabeth C. Project Manager > "Sometimes it's hard to remember where less often used features are." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187139) VR Verified Reviewer Operation Product Manajer > "I like the product; it's very user-friendly; I love the messages that appear when the platform is loading" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4231772) KD Kathryn D. Chief of Staff > "The reason we stopped using it was we didn't actually need all the features that it had." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186876) JO Jared O. VP of Engineering > "Overall Shortcut is a great product and it's got a robust set of integrations that really help us to hone our Product and Sofware..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186799) VR Verified Reviewer Lead Engineer > "The burndown charts can be relatively hard to read." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186829) SF Sam F. Software Engineer > "The ability to create epics and cards at a basic level is good enough for most use cases." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186921) AL Antoinette L. Valuation assistant > "There is no invoicing or tracking time so this was a bit of a turn off for me if this feature is upgraded the overall experience would..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2876338) EN Emily N. Senior Product Manager > "The roadmap tool is extremely valuable for communicating progress and dependencies to the rest of my organization." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187124) KI Krishna I. sre > "The speed and loading time is quite slow." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186937) ND Nick D. Chief Technology Officer > "We love the tool and leverage it for all of our product management and agile software delivery workflows." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186884) VR Verified Reviewer Business Intelligence Developer > "Mostly dates feels confusing, and currently it only changes the interface from a card when the task is due." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2675704) CT Carl T. graduate student > "Very helpful for planning what steps need to be taken, their relative priority and documenting progress/implementation in a research..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3326793) LN Leo N. Software Engineer > "The mobile app experience wasn’t great when I first tried." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187713) MS Matt S. CEO > "Shortcut lets me track my tasks across projects with ease - in fact that's a core piece of what they do." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186960) Ezra S. Customer Support Engineer at Appointlet > "As a customer success manager, I file ticket reports and sometimes they get closed without my being alerted." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2448089) VR Verified Reviewer Founder > "It makes managing tasks so much easier" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3731108) RC Reena C. Customer Experience > "Easy for requests to get lost, hard to follow requests" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187029) KG Kirsty G. Teacher Support Specialist > "It has a fantastic Zendesk integration and multiple customizable fields." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3196414) VR Verified Reviewer Business Intelligence Developer > "I believe it's missing a few features that you should expect from a project management software." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2675704) BL Brian L. Software Engineer > "Everything is organized well, and it integrates with GitHub to let you track work in detail." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186877) PT Pierce T. Senior Software Engineer > "I don't know if this is just how we have it set up, or I am just not used to the interface yet." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2473470) [View Reviews](https://www.capterra.com/p/160498/Shortcut/reviews/) ## User interface [Confluence](https://www.capterra.com/p/136446/Confluence/) 4.48 (3,697) [Shortcut](https://www.capterra.com/p/160498/Shortcut/) 4.60 (363) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Agile Methodologies 120 Important Confluence Top features 30/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/136446/Confluence/#features) Shortcut 29/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/160498/Shortcut/#features) ### Recognition Confluence is recognized as a top-rated tool in 4 Capterra Shortlist reports Shortcut is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Confluence Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Shortcut Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Confluence - By Atlassian - Located in United States - Founded in 2013 Shortcut - By Shortcut - Located in United States - Founded in 2015 ## Popular Comparisons [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,697)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,542)](https://www.capterra.com/p/161425/Drive/reviews/) $5.42/month Price $7/month 4.4 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/136446-161425/Confluence-vs-Drive) [Shortcut](https://www.capterra.com/p/160498/Shortcut/)[4.60 (363)](https://www.capterra.com/p/160498/Shortcut/reviews/) vs [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/) $8.5/year Price $7.91/month 4.4 Features 4.4 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/19319-160498/JIRA-vs-Shortcut) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,697)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,618)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $5.42/month Price $7/month 4.4 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136446-247901/Confluence-vs-Google-Workspace) [Shortcut](https://www.capterra.com/p/160498/Shortcut/)[4.60 (363)](https://www.capterra.com/p/160498/Shortcut/reviews/) vs [GitHub](https://www.capterra.com/p/129067/GitHub/)[4.76 (6,187)](https://www.capterra.com/p/129067/GitHub/reviews/) $8.5/year Price $4/month 4.4 Features 4.7 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/129067-160498/GitHub-vs-Shortcut) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,697)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,768)](https://www.capterra.com/p/161304/OneDrive/reviews/) $5.42/month Price $1.99/month 4.4 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/136446-161304/Confluence-vs-OneDrive) [Shortcut](https://www.capterra.com/p/160498/Shortcut/)[4.60 (363)](https://www.capterra.com/p/160498/Shortcut/reviews/) vs [Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/)[4.49 (868)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/) $8.5/year Price $4/month 4.4 Features 4.4 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/160498-169455/Shortcut-vs-Zoho-Projects) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,697)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,116)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) $5.42/month Price $6/month 4.4 Features 4.6 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/136446-227157/Confluence-vs-Microsoft-365) [Shortcut](https://www.capterra.com/p/160498/Shortcut/)[4.60 (363)](https://www.capterra.com/p/160498/Shortcut/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,604)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $8.5/year Price $10.99/month 4.4 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/160498-184581/Shortcut-vs-Asana-PM) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,697)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/) $5.42/month Price $9/month 4.4 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/136446-147657/Confluence-vs-monday-com) [Shortcut](https://www.capterra.com/p/160498/Shortcut/)[4.60 (363)](https://www.capterra.com/p/160498/Shortcut/reviews/) vs [ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,604)](https://www.capterra.com/p/158833/ClickUp/reviews/) $8.5/year Price $10/month 4.4 Features 4.6 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/158833-160498/ClickUp-vs-Shortcut) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,697)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.35 (5,446)](https://www.capterra.com/p/1167/SharePoint/reviews/) $5.42/month Price $5/month 4.4 Features 4.3 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/1167-136446/SharePoint-vs-Confluence) [Shortcut](https://www.capterra.com/p/160498/Shortcut/)[4.60 (363)](https://www.capterra.com/p/160498/Shortcut/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/) $8.5/year Price $10/month 4.4 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76113-160498/Wrike-vs-Shortcut)