# Confluence vs. Notion: Features and Cost Comparison for 2025 | Capterra

> Confluence vs. Notion: Which tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/136446-186596/Confluence-vs-Notion

---

# Confluence vs. Notion: Features and Cost Comparison

Written by[Preksha Buttan](https://www.capterra.com/resources/author/pbuttan/)and edited by[Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/)

•

Last updated on September 1, 2025

Your comparison:

ConfluenceNotion2/4 selected

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3678)](https://www.capterra.com/p/136446/Confluence/reviews/)

[Notion](https://www.capterra.com/p/186596/Notion/)[4.7 (2723)](https://www.capterra.com/p/186596/Notion/reviews/)

[## Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3678)](https://www.capterra.com/p/136446/Confluence/reviews/)

[## Notion](https://www.capterra.com/p/186596/Notion/)[4.7 (2723)](https://www.capterra.com/p/186596/Notion/reviews/)

Starting Price

$5.42/month

Starting Price

$5.42/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.3

Customer Service

4.3

Starting Price

$12.00/month

Starting Price

$12.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [3,675 reviews](https://www.capterra.com/p/136446/Confluence/reviews/)

Positive

3,396

Neutral

244

Negative

35

Positive

3,396

Neutral

244

Negative

35

Reviews Sentiment

Based on [2,719 reviews](https://www.capterra.com/p/186596/Notion/reviews/)

Positive

2,634

Neutral

68

Negative

17

Positive

2,634

Neutral

68

Negative

17

Best for (according to reviews)

-   Centralizing company knowledge with structured pages, spaces, and permissions.
-   Collaborating on projects with built-in templates, whiteboards, and analytics.
-   Mid-to-large teams needing governance, compliance, and enterprise-grade admin controls.

Best for (according to reviews)

-   Creating flexible docs, wikis, and lightweight project trackers in one workspace.
-   Customizing workflows with databases, templates, and AI-powered tools.
-   Small and midsize teams that prioritize modular collaboration and knowledge sharing.

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Reviewer verdict

Confluence and Notion **both help teams manage knowledge and collaborate**, but differ in structure and scale. **Confluence is built for structured documentation at scale**, offering advanced permissions, version history, and deep integration with Atlassian’s ecosystem. It’s ideal for those needing strict content management and audit trails.

**Notion excels as a flexible, all-in-one workspace**—combining notes, wikis, and basic project management. Its strength is in easy customization, collaborative editing, and blending docs with databases. Notion is best for teams that want adaptable content and lightweight workflows.

**Both tools offer free plans**. Confluence’s free plan supports up to 10 users; paid plans start at $6.40/user/month (billed monthly). Notion’s free plan offers unlimited pages and blocks for individuals; team plans start at $12/user/month (billed monthly).

## Connect with a Capterra advisor for a free 15-minute consultation

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## Features comparison

Here’s how Confluence and Notion compare across the four core document management features, according to our verified user reviews.\[[1](#sources)\]

Key features in Document Management rated by users

Document Storage

4.5 (3678)

Access Controls/Permissions

4.4 (3678)

Full Text Search

4.3 (3678)

File Sharing

4.4 (3678)

Document Storage

4.5 (2723)

Access Controls/Permissions

4.3 (2723)

Full Text Search

4.4 (2723)

File Sharing

4.4 (2723)

### Document storage

4.48 (3678)

Key reviewer takeaways

Acts as a reliable hub for storing and retrieving documentation. Centralized storage supports efficient knowledge management across teams and departments. It’s especially useful for keeping internal documentation, knowledge base articles, and project records in one place. While the feature doesn’t stand out for advanced capabilities, it consistently meets user expectations for structured, accessible storage.

4.72 (2723)

Key reviewer takeaways

Serves as a flexible, centralized space for managing notes, files, and digital content. Users value the ability to organize everything—from personal tasks to public pages—in one place. The system works well for long-term storage and retrieval, though without structure, content can get cluttered. Limited offline access remains a drawback for some.

Pros & cons based on reviews

Accessible on the go, helping users find information quickly.

Some feedback is neutral, indicating the feature is functional but not exceptional.

Pros & cons based on reviews

Accessible across devices for added convenience.

Offline access to stored documents may be limited.

### Access controls and permissions

4.48 (3678)

Key reviewer takeaways

Delivers granular control over who can access, edit, or share content, making it a solid choice for teams that need structured collaboration and security. Experienced users find it reliable, but new users may face a learning curve. Managing permissions at scale or with external users can require extra configuration and admin support.

4.72 (2723)

Key reviewer takeaways

Supports flexible access management across teams and external collaborators. Users find permission settings easy to use, helping reduce data silos and streamline collaboration. However, the lack of granular control—such as role-based or block-level permissions—can limit its usefulness for complex setups or larger teams that require tighter access governance.

Pros & cons based on reviews

External read-only sharing supports collaboration without added cost.

Customization options for complex permission needs are limited.

Pros & cons based on reviews

Multiple permission levels support internal and external sharing.

Challenging to manage access in complex team structures.

### Full text search

4.48 (3678)

Key reviewer takeaways

Supports fast content discovery across Confluence spaces. Users value the time saved when locating information, especially when AI suggestions are available. While the feature works well, feedback points to an opportunity for smarter search—particularly with AI-driven results and better handling of duplicate content to improve accuracy and relevance.

4.72 (2723)

Key reviewer takeaways

Delivers fast, intuitive search that users rely on daily to retrieve notes and documents. It boosts productivity by making information easy to find. While highly effective for most use cases, the experience can feel less precise or tedious in large workspaces, indicating room for refinement in more complex setups.

Pros & cons based on reviews

Seen as a time-saver for locating relevant information.

Seen as a time-saver for locating relevant information.

Pros & cons based on reviews

Integrates well with databases and linked content.

Occasional gaps in result accuracy.

## Pricing comparison

Notion and Confluence both offer free plans and scalable pricing tiers, but their models differ in how they deliver value as teams grow. Here’s how the two platforms compare on affordability, feature access, and long-term cost-effectiveness for individuals, small teams, and larger organizations, according to verified user reviews.

4.48 (3678)

Key reviewer takeaways

Confluence’s pricing draws mixed reactions. The free plan offers a solid starting point for small teams, but the overall cost can add up for larger groups or those needing advanced features and integrations.

4.72 (2723)

Key reviewer takeaways

Thanks to its generous free plan, Notion’s pricing appeals to many freelancers and small teams. However, scaling to premium features or team plans can raise concerns about cost and clarity.

Starting price

$5.42

Per User, Per Month

Up to 500 users

Free Trial

Free Version

Starting price

$12.00

Per User, Per Month

Up to 500 users

Free Trial

Free Version

Value-for-money reviewer insights

Confluence delivers value for teams that need structured documentation, advanced permissions, and integration with Atlassian tools. However, the per-user pricing model and additional costs for plugins or premium features can be a concern for growing teams or budget-conscious organizations. The platform offers the most return when its full feature set is actively used.

[View pricing plans](https://www.capterra.com/p/136446/Confluence/pricing/)

Notion offers strong value at the free tier, especially for individuals and small businesses. Community templates and core features support versatile use without added cost. However, some users find the pricing model unclear and feel advanced features don’t always justify the upgrade—especially when scaling across teams. Transparency and scalability remain key areas for improvement.

[View pricing plans](https://www.capterra.com/p/186596/Notion/pricing/)

## Integrations comparison

Integrations play a key role in simplifying workflows. This section compares how Confluence and Notion handle third-party app connections, according to verified user reviews.

4.48 (3678)

Key reviewer takeaways

Confluence supports hundreds of integrations, including Jira, Slack, Google Workspace, Microsoft 365, Trello, and Zoom. Many are accessible directly through the Atlassian Marketplace. This makes it easy to connect tools, streamline collaboration, and extend functionality—especially for teams already using Atlassian products.

Users view Confluence’s integration ecosystem as a key advantage. Built-in compatibility with Jira and Slack helps centralize documentation and simplify workflows. The availability of plugins and third-party apps adds flexibility, though some advanced setups may require technical knowledge or paid add-ons. Spreadsheet support and certain niche integrations are still areas users want to see improved.

4.72 (2723)

Key reviewer takeaways

Notion integrates with tools like Google Drive, Slack, Zoom, GitHub, Figma, and over 5,000 apps via Zapier. These integrations help centralize work and automate tasks without needing custom setups, making it easier to stay connected across platforms.

Users appreciate Notion’s modular integrations for streamlining workflows and reducing app switching. Syncing with Google Drive and Slack is frequently highlighted as helpful for daily operations. While core integrations meet most needs, some users want deeper connections, especially with Microsoft 365 or advanced API access. Occasional feedback notes that certain setups may require extra configuration or third-party tools.

Popular Integrations

Compare available integrations between Confluence and Notion.

### Evernote Teams

Confluence

Notion

### Jira

Confluence

Notion

### Lucidchart

Confluence

Notion

### Google Calendar

Confluence

Notion

### Google Workspace

Confluence

Notion

### Trello

Confluence

Notion

### Google Drive

Confluence

Notion

### Slack

Confluence

Notion

## Which one is best for my use case?

Choosing between Confluence and Notion depends on who you are and how your team works. To help you decide, here’s how each tool stacks up across company sizes, industries, and team functions, according to verified user reviews.

Key reviewer takeaways

Confluence has a balanced reviewer base across small and enterprise organizations, with steady mid-market participation. This spread suggests Confluence fits both startup engineering teams and large enterprises that need structure, permissions, and consistent documentation at scale.

Reviewer's company size

Based on 3675 reviews

Small Business(1-200)

43%

Mid-Size Businesses(201-500)

11%

Enterprise(500+)

41%

Others(500+)

5%

> “Confluence is needed in all companies to have the knowledge base and follow the business line guide without miss the important topics”

RA

Rita Agnilleri

Telecommunications

[Continue reading](https://www.capterra.com/p/136446/Confluence/#Capterra___6019974)

Popular Industries

IT & Software Development52%

Based on 3235 reviews

IT & Software Development

52%

Finance & Accounting

10%

Professional Services

10%

Others

29%

Confluence is most reviewed in IT and software development, with a meaningful presence in finance and accounting, and professional services. The concentration signals strength for technical documentation, knowledge bases, and change-driven work where compliance and clarity matter.

> “Amazing collaboration and content sharing platform. Can save your training material and videos and central repository. Very easy to access and organize the knowledge base for the organization.”

Pradeep Panday

Business Supplies and Equipment

[Continue reading](https://www.capterra.com/p/136446/Confluence/#Capterra___6123624)

Teams that use Confluence the most

IT & Software Development Teams40%

Based on 746 reviews

IT & Software Development

40%

Engineering

13%

Program & Project Management

7%

Others

39%

IT and software development and engineering lead reviewer activity, followed by program and project Management. This skew suits product and platform teams that need structured specs, release notes, runbooks, and cross-team visibility.

Key reviewer takeaways

Notion is reviewed mostly by small businesses, with a lighter mid-market footprint and a visible enterprise presence. The pattern points to a flexible workspace that lean teams adopt quickly, while departments inside larger companies use it to centralize notes, docs, and lightweight projects.

Reviewer's company size

Based on 2723 reviews

Small Business(1-200)

79%

Mid-Size Businesses(201-500)

5%

Enterprise(500+)

15%

> “Notion is such a robust software. There are SO many things that you can do within it. It eliminated my need for several other apps,...”

AJ

Amy Jackson

Design

[Continue reading](https://www.capterra.com/p/186596/Notion/#Capterra___6616647)

Popular Industries

IT & Software Development27%

Based on 2452 reviews

IT & Software Development

27%

Professional Services

20%

Education & Learning

11%

Others

42%

Notion draws strongly from IT and software development, professional services, education and learning, and a wide long tail beyond those sectors. That range makes it a good fit for mixed knowledge and project use cases across technical and non-technical teams.

> “Works well for note taking and splitting out individual task loads against smaller projects. ”

AC

Andy C

Primary/Secondary Education

[Continue reading](https://www.capterra.com/p/186596/Notion/#Capterra___6523941)

Teams that use Notion the most

Marketing Teams16%

Based on 1033 reviews

Marketing

16%

IT & Software Development

15%

Creative & Design

15%

Others

55%

Marketing teams lead, with creative and design, and IT and software development close behind. The spread highlights Notion’s strength for content-heavy, cross-functional work where briefs, docs, and tasks live together.

## User experience

User experience goes beyond design—it includes ease of use, support availability, and platform reliability. This section compares how Confluence and Notion perform across usability, customer service, and security, according to user reviews.

4.44 (770)

Key reviewer takeaways

Confluence offers a clean, structured interface that supports efficient content creation and collaboration. Most users find it intuitive and easy to use for daily tasks. While beginners may face a brief learning curve, the platform remains accessible overall. Some interface elements could be more modern, but the general experience is smooth and reliable.

Pros & cons based on reviews

Quick onboarding for basic tasks like creating and organizing content.

Majority of users report high satisfaction with usability.

Some beginners experience a steep learning curve.

Formatting tables and layouts isn’t always intuitive.

4.35 (1337)

Key reviewer takeaways

Notion delivers a clean, flexible interface that supports personalized workflows. Most users find it intuitive and visually appealing, especially once they get familiar with its structure. While the learning curve can be steep for first-time users, the platform becomes highly efficient and enjoyable to use with a bit of exploration.

Pros & cons based on reviews

Drag-and-drop design makes it easy to build and edit content.

Quick onboarding for basic use and everyday tasks.

Some features or navigation paths aren't immediately obvious.

Getting the most out of the platform often takes time and experimentation.

## Support and customer service

4.33 (457)

Key reviewer takeaways

Confluence offers a range of support resources, including a detailed help center, onboarding guides, product documentation, and community forums. Users on all plans have access to these tools, and paid users can submit support tickets for direct assistance. Resources are easy to navigate and cover the most common issues.

Email/Help DeskFAQs/ForumKnowledge BasePhone Support24/7 (Live rep)Chat

Users describe Confluence’s support as responsive and helpful, especially during onboarding or initial setup. Self-service articles are often praised for being well-organized and effective. While not always mentioned as a standout feature, support quality meets expectations for most users who seek it out.

4.41 (817)

Key reviewer takeaways

Notion provides a well-organized help center, onboarding guides, and a library of tutorials and templates. Users can also access AI-powered assistance, community forums, and submit support tickets. These resources are available across plans and help users find solutions without needing constant direct support.

Email/Help DeskFAQs/ForumKnowledge BasePhone Support24/7 (Live rep)Chat

Users view Notion’s support tools as helpful for onboarding and ongoing productivity. Templates and AI suggestions reduce the need for manual troubleshooting. While most feedback is positive, a few users mention slow responses or unclear answers for complex problems. Overall, the support system meets most users’ expectations and enhances self-service.

## Security and reliability

4.48 (3678)

Key reviewer takeaways

Confluence is widely regarded as a secure and dependable platform for managing internal documentation. Granular permission settings and access controls help teams collaborate safely. While the feature set meets expectations for most users, some note a need for more flexibility in customization and offline access.

Best for:

\- Granular user permissions support secure content access - Role-based controls enable structured collaboration - Trusted for storing and sharing sensitive documentation

4.72 (2723)

Key reviewer takeaways

Notion is generally seen as a secure, stable platform for team collaboration and document management. Its permission controls support safe content sharing across teams and departments. While the free version has some limitations, users find the overall security sufficient for most day-to-day workflows and internal use cases.

Best for:

\- Allows access control across internal and external stakeholders - Maintains stability across devices and usage scenarios - Centralizes content while minimizing data silos

## Not a match?

If Confluence or Notion doesn’t fit your team’s documentation style or collaboration needs, here are other document management platforms users frequently consider as alternatives.

[Airtable](https://www.capterra.com/p/146652/Airtable/)[4.65 (2,227)](https://www.capterra.com/p/146652/Airtable/reviews/)

Best for Small Business

-   More than 36 integrations provided
-   Engagement Tracking features

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,497)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Best for Small Business

-   More than 69 integrations provided
-   Process Change Tracking features

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Best for Small Business

-   More than 83 integrations provided
-   Biometric Recognition features

**Sources**

1.  Our research team identified features from vendor websites (as of July 29, 2025) based on their analysis of what users find valuable or expect from document management software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

Need Help Deciding Between Confluence and Notion?

Talk to a Capterra advisor for free and get results within 15 minutes.

## Popular Comparisons

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$5.42/month

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Features

4.6

4.3

Ease of Use

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[Notion](https://www.capterra.com/p/186596/Notion/)[4.72 (2,723)](https://www.capterra.com/p/186596/Notion/reviews/)

vs

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,350)](https://www.capterra.com/p/19319/JIRA/reviews/)

$12/month

Price

$7.91/month

4.6

Features

4.4

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/19319-186596/JIRA-vs-Notion)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,678)](https://www.capterra.com/p/136446/Confluence/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,674)](https://www.capterra.com/p/161304/OneDrive/reviews/)

$5.42/month

Price

$1.99/month

4.4

Features

4.4

4.3

Ease of Use

4.4

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$5.42/month

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$6/month

4.4

Features

4.6

4.3

Ease of Use

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[Notion](https://www.capterra.com/p/186596/Notion/)[4.72 (2,723)](https://www.capterra.com/p/186596/Notion/reviews/)

vs

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$12/month

Price

Contact vendor for pricing

4.6

Features

4.3

4.4

Ease of Use

4.7

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[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,678)](https://www.capterra.com/p/136446/Confluence/reviews/)

vs

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$5.42/month

Price

$5/month

4.4

Features

4.3

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/1167-136446/SharePoint-vs-Confluence)

[Notion](https://www.capterra.com/p/186596/Notion/)[4.72 (2,723)](https://www.capterra.com/p/186596/Notion/reviews/)

vs

[monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,008)](https://www.capterra.com/p/147657/monday-com/reviews/)

$12/month

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4.6

Features

4.5

4.4

Ease of Use

4.5

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[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,678)](https://www.capterra.com/p/136446/Confluence/reviews/)

vs

[monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,008)](https://www.capterra.com/p/147657/monday-com/reviews/)

$5.42/month

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$9/month

4.4

Features

4.5

4.3

Ease of Use

4.5

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$12/month

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4.6

Features

4.5

4.4

Ease of Use

4.7

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## Frequently asked questions

What is Confluence used for?

Confluence is used to create, organize, and manage team documentation and project collaboration. It supports structured content creation, internal wikis, meeting notes, and lightweight project planning with features like templates, task tracking, and integration with Jira for deeper project management workflows.

Is Confluence easy to learn?

Confluence is easy to use for basic tasks, but new users may face a learning curve—especially with advanced features like permission settings and complex page structures.

Is Notion available for free?

Yes, Notion has a free version with unlimited pages and blocks for individuals. Teams can also access core features, with upgrades available for advanced collaboration and admin tools.

Is Confluence a free tool?

Confluence offers a free plan for up to 10 users. It includes core documentation features, but advanced controls and admin tools require a paid subscription.

What is Notion used for?

Notion is used as an all-in-one workspace for notes, wikis, task management, and databases. Teams use it to organize content, customize workflows, and collaborate on documents in a flexible, modular environment.

Is Notion an Agile tool?

Notion is not a dedicated Agile tool, but it can support Agile workflows through customizable templates, Kanban boards, and task tracking features.

## About the authors

[Preksha Buttan](https://www.capterra.com/resources/author/pbuttan/)

Author

Writer Experience I am a writer at Capterra, where I've been providing expert insights to help small businesses find the right software solutions since January...

[Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/)

Editor

Caroline Rousseau is a content editor at Capterra. A former content analyst, Caroline has, for the past five years, built, written, and edited research reports...