# Compare Confluence vs process.science 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Confluence and process.science based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/136446-211712/Confluence-vs-process-science

---

# Confluence vs process.science Features and Cost Comparison

Last updated April 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Confluenceprocess.science2/4 selected

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,680)](https://www.capterra.com/p/136446/Confluence/reviews/)

[process.science](https://www.capterra.com/p/211712/process-science/)[4.8 (106)](https://www.capterra.com/p/211712/process-science/reviews/)

[## Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,680)](https://www.capterra.com/p/136446/Confluence/reviews/)

Starting Price

$5.42/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [3,680 reviews](#user-reviews)

Positive

3,399

Neutral

246

Negative

35

[## process.science](https://www.capterra.com/p/211712/process-science/)[4.8 (106)](https://www.capterra.com/p/211712/process-science/reviews/)

Starting Price

€4.91/month

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [106 reviews](#user-reviews)

Positive

105

Neutral

1

Negative

0

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## Summary

* * *

Key features rated by users

Features selected based on 5,436 reviews from knowledge management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Missing features

Feature ratings

Knowledge Base Management

4.6

Content Management

4.5

Document Management

4.5

Customizable Fields

NA

Communication Management

4.3

\--%Fit

Missing features

Feature ratings

Knowledge Base Management

NA

Content Management

NA

Document Management

NA

Customizable Fields

NA

Communication Management

NA

User satisfaction

User satisfaction

4.5

User reviews[3,680](https://www.capterra.com/p/136446/Confluence/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.3

Customer support

4.3

User satisfaction

4.8

User reviews[106](https://www.capterra.com/p/211712/process-science/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$5.42Per User, Per Month

-   Free version
-   Free trial

Price starts from

€4.91Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers.

Best for

process.science is for organizations that want to embed Process Mining directly in Power BI and Qlik Sense - either on premise or cloud-based - granting 100% data and system security.

## User reviews

Pros & cons

Hadi B.

Product Coordinator

> "In addition, Confluence has great collaboration features, such as inline comments, version history, and page permissions; therefore, teams can collaborate on content..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136866)

Enguerran M.

Fullstack web developer

> "The page editor software becomes difficult to use when users try to create complex page designs that include multiple levels of table structures which leads to..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596)

AR

Anitha R.

Senior Technical Specialist

> "I particularly appreciate the ability to create standardised page templates, as this helps maintain consistency across procedures, meeting notes and technical..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7092906)

RV

Rakhi V.

QA Lead

> "Page management also becomes harder to maintain over time as spaces grow, and without strict team discipline around naming and organization, things can get messy and..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7134416)

Jiahao H.

Deployment Strategist

> "The collaborative editing features, version history, and commenting tools support real-time teamwork, while integrations with tools like Jira help keep documentation..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7073220)

Enguerran M.

Fullstack web developer

> "The search functionality operates with two main drawbacks because users must already know the exact page title to complete their searches."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596)

Kregg G.

Agile Team Lead

> "Confluence offers excellent value for the money for product development, test, and release teams, and for clients/customers/end users requiring installation, user..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7063165)

VR

Verified Reviewer

Software Engineer

> "There are some downsides, such as occasional performance hiccups and small usability issues when working with large amounts of content."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

Denis M.

Recruiter

> "It’s an powerful tool for team collaboration, and once you start plugging in AI tools to create custom workflows, it gets even better. But I have to take off a star..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7140518)

Kiran R.

Senior Product Consultant

> "It is noticeable that sometimes, when we are updated a large document with more text, the online version becomes slow."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7080775)

NP

Neha P.

Incident Manager

> "In well-organized environments, it works exceptionally well, but in larger or poorly managed spaces, it can become cluttered and harder to navigate. Despite a few..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7142868)

KS

Kaynan S.

Senior Software Engineer

> "The editor can feel a bit slow when working with large pages that contain many embedded elements."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136936)

VR

Verified Reviewer

Software Engineer

> "You can easily preview documents like PDFs, Word files, and spreadsheets directly inside Confluence without needing to download them, which is convenient for quick..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

SM

Sampad M.

Software developer

> "Editing complex documents is slow when they contain many diagrams and tables."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7055755)

Saidi B.

product designer

> "It’s very useful for keeping everything in one place project notes, requirements, meeting summaries so the whole team can access and update information without..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7126001)

PV

Prachi V.

Frontend Developer

> "Confluence can feel slow and cluttered, especially when working with large spaces or a lot of pages."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7122355)

Gunther C.

Software Engineer

> "It meets the needs of nearly any document writing use case and if future upgrades continue to bring additional integrations with other services I think it would..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409)

LD

Leo D.

Embedded software test engineer

> "Customer support is there, technically, but mostly you’ll find yourself Googling your own problems and landing on a forum post from 2016 with no answers."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994)

DU

Dose U.

IT Engineer

> "Confluence allows me to centralize project info, meeting notes and decision logs, in a single connected workspace."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6860096)

MA

Mesut A.

HR Analyst

> "Exporting a complex page as a PDF results in messy formatting, so I have to fix it manually before sharing."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6830753)

Rene M.

Solution Architect

> "As an IT manager, I appreciate its reliability, scalability, and comprehensive feature set that supports our off-shore hiring operations."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7067334)

MH

Michael H.

Tech Coordinator

> "The one problem I faced is when multiple people edit the same page and you get overwhelmed by notifications."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6825126)

VR

Verified Reviewer

Software Engineer

> "You can attach files directly to pages and keep everything connected to the relevant context, which makes collaboration easier."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

CH

Carnell H.

Owner

> "Editor can be sluggish at times especially with many macros."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7100196)

VR

Verified Reviewer

Software Engineer

> "From a value-for-money perspective, it’s quite solid if your team already uses the Atlassian ecosystem, since it reduces the need for multiple tools."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

FY

Faye Y.

Software Developer

> "it's difficult to request permission for specific files or pages. If access hasn’t been granted upfront, there's no clear or quick way to request it."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829749)

KB

Katie B.

BA

> "Confleunce is a great tool to store all information and documents on the one site , it is like a library for products /projects. "

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219)

VR

Verified Reviewer

Software Engineer

> "Finding specific information isn’t always as easy as it should be, and the search doesn’t always give the most relevant results."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

KB

Katie B.

BA

> "It also allows you to link to your Jira page which helps keep everything in the one place"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219)

JJH

J.J. H.

Revenue Enablement

> "The interface can feel clunky and outdated at times, and the search function often fails to pull up relevant content, which can be frustrating when working on large..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6514528)

Basel E.

IT Operations Specialist

> "It is a strong platform for internal documentation, file sharing, project collaboration, and knowledge management."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143526)

AM

Antoine M.

Marketing advisor

> "If governance is weak, spaces can become messy after some time."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143139)

VR

Verified Reviewer

Software Engineer

> "Customer support is generally helpful, and there’s also a strong documentation base and community forums where you can quickly find answers to common issues."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

Parth S.

QA Engineer

> "Sometimes page formatting is difficult especially when you have diagrams which needs to be included in the middle of text"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829808)

Eric T.

Director, Digital Transformation

> "The flexibility of workspaces allows for organizations to build a user-friendly network of documentation. "

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7083043)

PS

Paul S.

Software Engineer

> "Sometimes there are issues with complex search, which could be improved."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7075677)

NO

Norah O.

Manager and Executive Administrative

> "This software is fully equipped with features that help me sort bugs and issues, so that i can work on a stress-free environment."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6860551)

AE

Ahmed E.

Manager

> "It became slower at the most active times editing a mass page with tables embedded took several seconds."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6857068)

Hameeda T.

Technical Analyst

> "Confluence makes team collaboration easy with clear page organisation , strong search and smooth integration with Jira."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7111497)

GY

Gerald Y.

IT Consultant

> "Some small stuff like editing can feel a bit clunky, and sometimes you’re not sure where something was saved, but nothing too frustrating."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6813871)

RE

Rizi E.

Technical Specialist

> "The ability to create structured pages and link related content keeps information organized."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7055715)

VR

Verified Reviewer

Account Executive

> "The biggest limitation tends to be how consistently teams keep information up to date."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7071066)

LD

Leo D.

Embedded software test engineer

> "For storing knowledge, collaborating on documentation, and keeping long-term records, it’s extremely useful."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994)

TK

Tamara K.

QA Software Analyst

> "Search indexing can lag, making it harder to find newly added content immediately."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6839184)

Hadi B.

Product Coordinator

> "Its page editor is very easy to use, and it’s very simple to create structured knowledge bases due to its ability to embed Jira issues, diagrams, tables, and..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136866)

KB

Katie B.

BA

> "Cons of confluence are , I have found it quite a learning curve and quite hard to work out how to update confluence."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219)

Basel E.

IT Operations Specialist

> "I like that pages can be organized into spaces, linked together, searched easily, and updated collaboratively."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143526)

AD

Annie D.

HR Assistant

> "The functionality is quite limited in terms of creating content and its not very instinctive to use e.g. takes forever to work out where to add a column to a table."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6494929)

RV

Rakhi V.

QA Lead

> "Confluence is a solid documentation and knowledge management tool that works best when the team is disciplined about how they use it."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7134416)

Gunther C.

Software Engineer

> "Confluence has historically not had the greatest search functionality in my experience."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409)

PS

Paul S.

Software Engineer

> "Confluence works great for collaboration and as a knowledge base for development work. Once you understand how it operates, it becomes a powerful and efficient tool."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7075677)

SJ

Sam J.

Office Administrator

> "The only thing I will say is that since this software is not as big as other major websites and information sources, it can have a lack of information, as well as..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6551762)

SV

Shameek V.

Product Lead

> "I appreciate how it integrates seamlessly with Jira, making it easier to keep requirements, timelines, and updates in one place. While it’s a powerful tool, I’ve also..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6768304)

JJ

Jobin J.

Senior Platform Engineer

> "The interface can feel a bit complex at first."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7064175)

AQ

Antoine Q.

Project Manager Testing

> "This is a really powerful tool for taking notes, sharing datas, creating whiteboards, having box of ideas, create WBS, tracking your actions etc."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6684551)

UC

Urgan C.

Associate

> "However, its search functionality can be hit-or-miss, and finding specific content can be cumbersome in larger spac"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6524068)

HK

Heather K.

Technical Learning Partner

> "We use it like an intranet to house policies, updates, documents and calendars in one central spot and it has worked really well in helping employees find the..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6553094)

AM

Alex M.

Sales Operations Manager

> "The search function is poor, there is no AI to help guide your choices and people find it hard to navigate and understand where to find the content."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6712705)

Ginger S.

Program Administrator TA

> "Overall, I liked the way Confluence made it easy to see the work of and collaborate with teammates and keep updated records even across employee turnover."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7112494)

VK

Vatsal K.

Software Engineer Intern

> "The editor in Confluence has a lot of formatting issues and limited designing elements and is very restricting at times."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732)

NP

Neha P.

Incident Manager

> "It makes documenting processes, sharing knowledge, and collaborating with team members very seamless."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7142868)

CH

Carnell H.

Owner

> "However, pricing is a bit much for large scale teams."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7100196)

VR

Verified Reviewer

Software Engineer

> "In general, it still provides good value and works well as a documentation hub, especially for teams already using other Atlassian tools."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

VR

Verified Reviewer

VP, Community and Learning

> "The search functionality can also leave some things to be desired, as many times it takes 4-5 searches to finally find what you're looking for."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6310595)

VR

Verified Reviewer

VP, Community and Learning

> "Confluence has been instrumental for our team as a central repository for our documentation, streamlining our workflow considerably by keeping everything from project..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6310595)

VR

Verified Reviewer

Content writer

> "There are some limitations when setting page permissions. If you are familiar with server permissions, Confluence is not as flexible and easy."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6529070)

NW

Nolan W.

Head of Sales

> "It did make for an easy collaborative environment for our initial attempt at Onboarding Workflow, and allowed for an easy organization of materials, videos,..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6811254)

VN

Vignesh N.

Executive Architect

> "Sometimes in confluence page expiration and trying to create child pages and linking them to parent confluence page is not much friendly ."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6658238)

PV

Prachi V.

Frontend Developer

> "It’s a reliable tool for creating, managing, and sharing documentation within a team."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7122355)

PS

Preeti S.

Software Engineer

> "The thing that I like the least about confluence is that some of the essential features are missing in the free version."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6845845)

VK

Vatsal K.

Software Engineer Intern

> "The best part about confluence is that you can arrange and very properly organize documentation for your software making it easy for developers and users both to..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732)

TK

Tamara K.

QA Software Analyst

> "Mobile version is limited and can be slow or clunky."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6839184)

MF

Mark F.

Content Designer

> "Confluence made the recording of our UX delivery from Discovery to Beta really easy, so that people joining the project, stakeholders or future teams working on the..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6571821)

AL

Adele L.

Print Design

> "The interface is too cluttered and hard to navigate in the beginning."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6819268)

GA

Gabriel A.

IT Admin

> "Confluence in my opinion, is a very good tool to keep me organized and being able to make documentation on the spot."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7114947)

JV

Jesus V.

Server Administrator

> "Sometimes the menus are difficult to navigate if the project in confluence is not configured correctly."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6555007)

JV

Jesus V.

Server Administrator

> "Me and my co-worker can work at the same time in Confluence because the refresh time for the info is very fast, we can work in different tabs and all info are saved..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6555007)

VR

Verified Reviewer

SWE

> "Additionally, issues with managing permissions and integrating with existing business processes can be a source of frustration."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6789928)

Saidi B.

product designer

> "Overall, it simplifies knowledge sharing and helps teams stay aligned without wasting time searching for information."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7126001)

FG

Federico G.

developer Fromtend

> "It is sometimes heavy and slow to load pages and formatting sometimes so hard to make it do what you want. But I guess haven't practiced enough with it."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6344810)

[View Reviews](https://www.capterra.com/p/136446/Confluence/reviews/)

EE

Eren E.

Adjunct Faculty

> "The most impressive features are niche and insightful process mining visualization components."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___7075193)

WA

Wilim A.

Head of Education and Community Development

> "Another potential negative is that the platform is dependent on existing systems and software, which may limit its integration capabilities if a company's systems are outdated or..."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4601794)

VR

Verified Reviewer

Python Developer

> "All the assigned task can be easily tracked and monitored and the foremost, it has a direct integration with Power BI that allows me to further analyze my data and make even better..."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4881407)

Rupert T.

Zoho Developer

> "Some you may find the range of features overwhelming, particularly if they are not familiar with process management software.- While the software offers integration with many..."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4593789)

CS

Chanchal S.

Project Manager

> "It is an Innovative platform with advanced features on Streamlining the Process as it has process mining and power BI which makes it different from other platforms."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4958598)

RS

Ravi S.

Administrative Assistant

> "Limited human involvement: Process science methodologies may not take into account the human factor, which can lead to underestimating the importance of the people involved and..."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4508893)

Rebecca H.

Structural Engineer

> "I like the integration functionalities and the ability to manage access and the project data management and the Real Time capability is profitable."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4951243)

VR

Verified Reviewer

Python Developer

> "Sometimes I find it difficult to work with events."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4881407)

Kelvin G.

Project Accountant

> "The permission management and helpful data quality control platform with flexible data processing functions and the Automation is on top."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4878125)

Shivam D.

system engineer

> "Some users may find that certain features or integrations they require are missing from Process.science, which could limit the product's effectiveness for their specific needs."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4730120)

CJS

Cris John S.

Sr. Production Manager

> "The Cloud capabilities are amazing, and the reporting features are very useful, and the functional notification choices keep everything up to date."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4812094)

RS

Ravi S.

Administrative Assistant

> "Limited understanding: A lack of understanding of the process science principles can lead to incorrect implementation and ineffective results."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4508893)

VR

Verified Reviewer

Procurement Lead

> "it was very useful and informative , i have explored new tactics to improve business process ."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___6656366)

Shiva J.

assistant manager

> "Some users may find certain features or functionalities challenging to use, especially if they are not accustomed to similar tools or have limited technical expertise."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4737907)

Shivam D.

system engineer

> "It allows businesses to model, execute, monitor, and optimize their processes, which can help them to identify bottlenecks, inefficiencies, and areas for improvement."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4730120)

Zyra Joy L.

CSR

> "One of these disadvantages is that new users may encounter a learning curve when utilizing the platform for the first time."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4775806)

Shivam D.

system engineer

> "By optimizing their processes, businesses may be able to reduce the time and resources required to complete tasks and increase productivity.2.Reduced costs: By identifying..."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4730120)

SpG

Séphora G.

juriste

> "The cost of the software can also be a concern for some, as it may not be affordable for all businesses."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4536423)

CZ

Claus Z.

CEO

> "Since the visuals and the process mining capabilities are directly integrated into BI, we have the possibility to implement an integrated reporting system based on the mining..."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___3549755)

SpG

Séphora G.

juriste

> "However, some users have reported that the software can be difficult to set up and configure, especially for those without prior experience."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4536423)

JM

Jacob M.

Early Researcher

> "The real-time data visualization helps us make informed decisions, and the integration with 3rd party tools like Excel and R has made data analysis a breeze."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4601692)

JM

Jacob M.

Early Researcher

> "The only downside we've experienced with process.science is that it can be a bit overwhelming for new users."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4601692)

Shiva J.

assistant manager

> "Business Process Control: Robust control mechanisms, such as access controls, permissions, and role-based authorization, can ensure that processes are executed securely and in..."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4737907)

Samwel D.

Customer Service Executive

> "Some features of the software also make sluggish."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4628409)

WA

Wilim A.

Head of Education and Community Development

> "The forms automation capability is particularly impressive, with the ability to collect, process, and store data from forms, leading to significant time savings and improved..."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4601794)

Sonali A.

Staff Engineer

> "Tool is little bit costly as per me."

[See full review](https://www.capterra.com/p/211712/process-science/#Capterra___4767652)

[View Reviews](https://www.capterra.com/p/211712/process-science/reviews/)

## User interface

[Confluence](https://www.capterra.com/p/136446/Confluence/)

4.48 (3,680)

[process.science](https://www.capterra.com/p/211712/process-science/)

4.80 (106)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Confluence

Top features

27/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Catalog Management
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Content Library
-   Content Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Decision Support
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Full Text Search
-   Generative AI
-   Knowledge Base Management
-   Live Chat
-   Multi-Language
-   Reporting & Statistics
-   Self Service Portal
-   Single Sign On
-   Social Media Integration
-   SSL Security
-   Surveys & Feedback
-   Tagging
-   Text Editing
-   Third-Party Integrations
-   Widgets
-   Workflow Management

[See all features](https://www.capterra.com/p/136446/Confluence/#features)

process.science

2/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Catalog Management
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Content Library
-   Content Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Decision Support
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Full Text Search
-   Generative AI
-   Knowledge Base Management
-   Live Chat
-   Multi-Language
-   Reporting & Statistics
-   Self Service Portal
-   Single Sign On
-   Social Media Integration
-   SSL Security
-   Surveys & Feedback
-   Tagging
-   Text Editing
-   Third-Party Integrations
-   Widgets
-   Workflow Management

[See all features](https://www.capterra.com/p/211712/process-science/#features)

### Recognition

Confluence is recognized as a top-rated tool in 4 Capterra Shortlist reports

process.science is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Business Process ManagementSoftware (2022) 

### Deployment & support

Confluence

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

process.science

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Confluence

-   By Atlassian
-   Located in United States
-   Founded in 2013

process.science

-   By process.science
-   Located in Germany
-   Founded in

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