---
title: "Compare Confluence vs Guru 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Confluence and Guru based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/136446-224830/Confluence-vs-Guru"
page_type: "comparison"
language: "en"
---

# Confluence vs Guru Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ConfluenceGuru2/4 selected

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

[Guru](https://www.capterra.com/p/224830/Guru/)[4.8 (640)](https://www.capterra.com/p/224830/Guru/reviews/)

[## Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

Starting Price

$5.42/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [3,720 reviews](#user-reviews)

Positive

3,441

Neutral

245

Negative

34

[## Guru](https://www.capterra.com/p/224830/Guru/)[4.8 (640)](https://www.capterra.com/p/224830/Guru/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.8

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [640 reviews](#user-reviews)

Positive

633

Neutral

3

Negative

4

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These software suggestions are similar to those you’re currently comparing.

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,636 reviews from knowledge base software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

75%Fit

Missing features

Feature ratings

Knowledge Management

4.6

Content Library

NA

Full Text Search

4.3

Document Storage

4.5

Knowledge Base Management

4.6

85%Fit

High performer

Feature ratings

Knowledge Management

4.9

Content Library

4.8

Full Text Search

4.7

Document Storage

4.7

Knowledge Base Management

4.9

User satisfaction

User satisfaction

4.5

User reviews[3,720](https://www.capterra.com/p/136446/Confluence/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.3

Customer support

4.3

User satisfaction

4.8

User reviews[640](https://www.capterra.com/p/224830/Guru/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

$5.42Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers.

Best for

Enterprise and upper-mid-market businesses in technology, healthcare, financial services, retail, manufacturing, education, logistics, insurance, and nonprofits.

## User reviews

Pros & cons

Hadi B.

Product Coordinator

> "In addition, Confluence has great collaboration features, such as inline comments, version history, and page permissions; therefore, teams can collaborate..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136866)

Enguerran M.

Fullstack web developer

> "The page editor software becomes difficult to use when users try to create complex page designs that include multiple levels of table structures which..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596)

LH

Leslie H.

Founder

> "It gives you a bunch of useful tools like templates, page history, comments, mentions, permissions, and real-time collaboration, so it works well for..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7203105)

RV

Rakhi V.

QA Lead

> "Page management also becomes harder to maintain over time as spaces grow, and without strict team discipline around naming and organization, things can..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7134416)

Denis M.

Recruiter

> "It’s an powerful tool for team collaboration, and once you start plugging in AI tools to create custom workflows, it gets even better. But I have to take..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7140518)

Enguerran M.

Fullstack web developer

> "The search functionality operates with two main drawbacks because users must already know the exact page title to complete their searches."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596)

Craig M.

It infrastructure engineer

> "It made collaboration easy by allowing teams to create, share, and update information in real time, ensuring everyone had access to the latest..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7170717)

EA

Estrella A.

Software Engineer

> "The built-in search algorithm can be deeply frustrating; it frequently surfaces old, archived pages instead of the latest documentation."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7182465)

TD

Tom D.

Support Executive

> "It makes it much easier to keep documentation, project work, and service-related information connected in one place, which helps reduce duplication and..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7175041)

OM

Oliver M.

Cloud Architect

> "Way too much configuration options contradicting the agile YAGNI philosophie and the end of life support for onPremise installations"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7161806)

EA

Estrella A.

Software Engineer

> "It doesn't have a direct team chat or messaging layout, but for organizing heavy engineering documentation and basic task tracking, it provides solid..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7182465)

VR

Verified Reviewer

Software Engineer

> "There are some downsides, such as occasional performance hiccups and small usability issues when working with large amounts of content."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

MT

Maisie T.

Director of Engineering

> "Its intuitive interface makes it easy to create and organize project documentation, and I appreciate its integration with other Atlassian products for a..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7179815)

KS

Kaynan S.

Senior Software Engineer

> "The editor can feel a bit slow when working with large pages that contain many embedded elements."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136936)

NP

Neha P.

Incident Manager

> "In well-organized environments, it works exceptionally well, but in larger or poorly managed spaces, it can become cluttered and harder to navigate...."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7142868)

LH

Leslie H.

Founder

> "However, when you run into more complex permission, technical, or billing issues, it can take a while to get things sorted out."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7203105)

VR

Verified Reviewer

Software Engineer

> "You can easily preview documents like PDFs, Word files, and spreadsheets directly inside Confluence without needing to download them, which is convenient..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

PV

Prachi V.

Frontend Developer

> "Confluence can feel slow and cluttered, especially when working with large spaces or a lot of pages."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7122355)

Saidi B.

product designer

> "It’s very useful for keeping everything in one place project notes, requirements, meeting summaries so the whole team can access and update information..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7126001)

Fatemeh E.

Data Analyst

> "I didn’t like that the interface can feel confusing, and finding older pages or specific information isn't always as easy as it could be."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7178995)

SM

SAJJAD M.

Logistics Manager

> "The platform makes file sharing incredibly easy across different teams, and the core features—especially the new AI capabilities—greatly reduce the..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156450)

LD

Leo D.

Embedded software test engineer

> "Customer support is there, technically, but mostly you’ll find yourself Googling your own problems and landing on a forum post from 2016 with no answers."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994)

AR

Anitha R.

Senior Technical Specialist

> "I particularly appreciate the ability to create standardised page templates, as this helps maintain consistency across procedures, meeting notes and..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7092906)

VR

Verified Reviewer

Software Engineer

> "Finding specific information isn’t always as easy as it should be, and the search doesn’t always give the most relevant results."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

Jiahao H.

Deployment Strategist

> "The collaborative editing features, version history, and commenting tools support real-time teamwork, while integrations with tools like Jira help keep..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7073220)

Kiran R.

Senior Product Consultant

> "It is noticeable that sometimes, when we are updated a large document with more text, the online version becomes slow."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7080775)

Gunther C.

Software Engineer

> "It meets the needs of nearly any document writing use case and if future upgrades continue to bring additional integrations with other services I think it..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409)

JJH

J.J. H.

Revenue Enablement

> "The interface can feel clunky and outdated at times, and the search function often fails to pull up relevant content, which can be frustrating when..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6514528)

KA

Khyan A.

Senior Business Development Representative

> "Confluence is a really solid platform for documenting processes, sharing knowledge, and keeping internal information centralised across teams."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050)

AM

Antoine M.

Marketing advisor

> "If governance is weak, spaces can become messy after some time."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143139)

SM

SAJJAD M.

Logistics Manager

> "The integrated Atlassian Intelligence (AI) features are an absolute game-changer, especially for handling business SOPs."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156450)

SM

Sampad M.

Software developer

> "Editing complex documents is slow when they contain many diagrams and tables."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7055755)

Kregg G.

Agile Team Lead

> "Confluence offers excellent value for the money for product development, test, and release teams, and for clients/customers/end users requiring..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7063165)

KB

Katie B.

BA

> "Cons of confluence are , I have found it quite a learning curve and quite hard to work out how to update confluence."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219)

VR

Verified Reviewer

Software Engineer

> "You can attach files directly to pages and keep everything connected to the relevant context, which makes collaboration easier."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

AD

Annie D.

HR Assistant

> "The functionality is quite limited in terms of creating content and its not very instinctive to use e.g. takes forever to work out where to add a column..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6494929)

VR

Verified Reviewer

Software Engineer

> "From a value-for-money perspective, it’s quite solid if your team already uses the Atlassian ecosystem, since it reduces the need for multiple tools."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

Gunther C.

Software Engineer

> "Confluence has historically not had the greatest search functionality in my experience."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409)

KB

Katie B.

BA

> "Confleunce is a great tool to store all information and documents on the one site , it is like a library for products /projects. "

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219)

SJ

Sam J.

Office Administrator

> "The only thing I will say is that since this software is not as big as other major websites and information sources, it can have a lack of information, as..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6551762)

KA

Khyan A.

Senior Business Development Representative

> "I can’t comment too heavily on customer support or commercial value as I wasn’t involved in those areas directly, but from an end-user perspective it was..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050)

UC

Urgan C.

Associate

> "However, its search functionality can be hit-or-miss, and finding specific content can be cumbersome in larger spac"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6524068)

KB

Katie B.

BA

> "It also allows you to link to your Jira page which helps keep everything in the one place"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219)

AM

Alex M.

Sales Operations Manager

> "The search function is poor, there is no AI to help guide your choices and people find it hard to navigate and understand where to find the content."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6712705)

Basel E.

IT Operations Specialist

> "It is a strong platform for internal documentation, file sharing, project collaboration, and knowledge management."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143526)

MA

Mesut A.

HR Analyst

> "Exporting a complex page as a PDF results in messy formatting, so I have to fix it manually before sharing."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6830753)

VR

Verified Reviewer

Software Engineer

> "Customer support is generally helpful, and there’s also a strong documentation base and community forums where you can quickly find answers to common..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

VK

Vatsal K.

Software Engineer Intern

> "The editor in Confluence has a lot of formatting issues and limited designing elements and is very restricting at times."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732)

LD

Leo D.

Embedded software test engineer

> "For storing knowledge, collaborating on documentation, and keeping long-term records, it’s extremely useful."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994)

MH

Michael H.

Tech Coordinator

> "The one problem I faced is when multiple people edit the same page and you get overwhelmed by notifications."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6825126)

Hadi B.

Product Coordinator

> "Its page editor is very easy to use, and it’s very simple to create structured knowledge bases due to its ability to embed Jira issues, diagrams, tables,..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136866)

VR

Verified Reviewer

Content writer

> "There are some limitations when setting page permissions. If you are familiar with server permissions, Confluence is not as flexible and easy."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6529070)

MT

Maisie T.

Director of Engineering

> "The page structure and ability to link between documents makes finding information pretty straightforward."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7179815)

VN

Vignesh N.

Executive Architect

> "Sometimes in confluence page expiration and trying to create child pages and linking them to parent confluence page is not much friendly ."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6658238)

Basel E.

IT Operations Specialist

> "I like that pages can be organized into spaces, linked together, searched easily, and updated collaboratively."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143526)

CH

Carnell H.

Owner

> "Editor can be sluggish at times especially with many macros."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7100196)

RV

Rakhi V.

QA Lead

> "Confluence is a solid documentation and knowledge management tool that works best when the team is disciplined about how they use it."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7134416)

FY

Faye Y.

Software Developer

> "it's difficult to request permission for specific files or pages. If access hasn’t been granted upfront, there's no clear or quick way to request it."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829749)

EW

Emilia W.

Network Support Coordinator

> "Confluence has been a valuable tool for documenting network infrastructure, support procedures, and internal IT knowledge."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7189414)

Parth S.

QA Engineer

> "Sometimes page formatting is difficult especially when you have diagrams which needs to be included in the middle of text"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829808)

SV

Shameek V.

Product Lead

> "I appreciate how it integrates seamlessly with Jira, making it easier to keep requirements, timelines, and updates in one place. While it’s a powerful..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6768304)

PS

Paul S.

Software Engineer

> "Sometimes there are issues with complex search, which could be improved."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7075677)

AQ

Antoine Q.

Project Manager Testing

> "This is a really powerful tool for taking notes, sharing datas, creating whiteboards, having box of ideas, create WBS, tracking your actions etc."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6684551)

AE

Ahmed E.

Manager

> "It became slower at the most active times editing a mass page with tables embedded took several seconds."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6857068)

HK

Heather K.

Technical Learning Partner

> "We use it like an intranet to house policies, updates, documents and calendars in one central spot and it has worked really well in helping employees find..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6553094)

GY

Gerald Y.

IT Consultant

> "Some small stuff like editing can feel a bit clunky, and sometimes you’re not sure where something was saved, but nothing too frustrating."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6813871)

NP

Neha P.

Incident Manager

> "It makes documenting processes, sharing knowledge, and collaborating with team members very seamless."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7142868)

VR

Verified Reviewer

Account Executive

> "The biggest limitation tends to be how consistently teams keep information up to date."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7071066)

VR

Verified Reviewer

Software Engineer

> "In general, it still provides good value and works well as a documentation hub, especially for teams already using other Atlassian tools."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

TK

Tamara K.

QA Software Analyst

> "Search indexing can lag, making it harder to find newly added content immediately."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6839184)

NW

Nolan W.

Head of Sales

> "It did make for an easy collaborative environment for our initial attempt at Onboarding Workflow, and allowed for an easy organization of materials,..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6811254)

JV

Jesus V.

Server Administrator

> "Sometimes the menus are difficult to navigate if the project in confluence is not configured correctly."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6555007)

PV

Prachi V.

Frontend Developer

> "It’s a reliable tool for creating, managing, and sharing documentation within a team."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7122355)

VR

Verified Reviewer

SWE

> "Additionally, issues with managing permissions and integrating with existing business processes can be a source of frustration."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6789928)

PT

Petru T.

Developer

> "It has been reliable and effective for keeping information centralized and accessible across teams, making collaboration much easier."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7161128)

JJ

Jobin J.

Senior Platform Engineer

> "The interface can feel a bit complex at first."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7064175)

VK

Vatsal K.

Software Engineer Intern

> "The best part about confluence is that you can arrange and very properly organize documentation for your software making it easy for developers and users..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732)

SA

Saheed A.

Developer

> "Also, its generated PDF are somewhat not of good quality."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7029418)

MF

Mark F.

Content Designer

> "Confluence made the recording of our UX delivery from Discovery to Beta really easy, so that people joining the project, stakeholders or future teams..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6571821)

SS

Subhobrata S.

Head - digital wallet and gift cards

> "Trying to link multiple pages / tracks can be a little messy."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6790385)

Cem K.

Software Engineer in Test

> "The interface is not half bad in general."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6663138)

JJ

Jobin J.

Senior Platform Engineer

> "The interface can feel a bit complex at first."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7064175)

MA

Mahatma A.

Director of Marketing

> "It is an easy to use digital workspace that makes work smooth for us."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6868198)

AR

Arka R.

Associate Scientist

> "The layout and interface can be confusing at first."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6651372)

JS

Joe S.

CEO

> "Confluence is like merging word, excel, and photopshop into an interface that is designed just for software development,"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4511990)

Md A.

Senior Technical Advisor

> "Interface is complicated for new techie and some features are overwhelming."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6037466)

JJ

Joyce J.

News Correspondent

> "Confluence is easy to use and has a user-friendly interface."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6602566)

SM

Szabolcs M.

Customer service specialist

> "Sometimes it could be messy the interface"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___5037569)

PS

Purna S.

Mobile Application Developer

> "It also has a good integration with another great tool, Jira, which makes project discussions easier."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6581350)

AB

Anthonie B.

Head of Architecture

> "The interoperability with external plugins is sometimes lacking."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6629322)

VR

Verified Reviewer

Data Scientist

> "The Jira integration is especially helpful for tying everything together, and the overall structure makes it easy to stay organized."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6869417)

VR

Verified Reviewer

Vice president

> "They make it hard to remove and replace plugins."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6496606)

JS

James S.

support engineer

> "we have also been able to use confluence to drive content on hosted web sites driven from confluence spaces with the help of plugins"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6199393)

RL

Richard L.

Senior Developer

> "authentication is something difficult to get with other system integration"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6506399)

JM

Jennifer M.

Sr. Manager

> "The integrations with some other platforms we use is helpful as well and easily allows us to pull in things from other places."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6001605)

JS

James S.

support engineer

> "great go do business tool and used industry wide, has issues such as very slow support and lack of features which can be expanded with costly plugins"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6199393)

Beth A.

Copywriter

> "It's so easy to find your way around Conference and get hold of what you're looking for."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7022465)

MK

Mariana K.

QA Engineer

> "It’s sometimes hard to find exactly what I need."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6580744)

JC

Jessica C.

billing specialist

> "I use this for work and it does help my daily work easier."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6505979)

AH

Abdulbasit H.

Electronic Engineer

> "I guess that can’t be helped since all good things don’t come easy, doesn’t mean I have to like it though :)"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4937897)

Lisa K.

Senior Operations Manager

> "Less work makes working smarter not harder."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7001683)

VR

Verified Reviewer

Director

> "It can get a little complicated to use."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4826782)

VR

Verified Reviewer

Administrative Director

> "it is very easy to use and great value for money. "

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7086229)

Costea D.

Proposal Manager

> "I cannot say it is user friendly."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___3841654)

KA

Khyan A.

Senior Business Development Representative

> "I can’t comment too heavily on customer support or commercial value as I wasn’t involved in those areas directly, but from an end-user perspective it was..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050)

LD

Leo D.

Embedded software test engineer

> "Customer support is there, technically, but mostly you’ll find yourself Googling your own problems and landing on a forum post from 2016 with no answers."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994)

VR

Verified Reviewer

Software Engineer

> "Customer support is generally helpful, and there’s also a strong documentation base and community forums where you can quickly find answers to common..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

Kedar Mendhurwar C.

Sr. IT Security Architect

> "The customer support is not the best as Atlassian reliés more on the community support."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___2488986)

[View Reviews](https://www.capterra.com/p/136446/Confluence/reviews/)

DF

Daniel F.

Support Advisor

> "Marvelous, thanks to it, I can quickly access any documentation the company has, see if it was verified, see any changes it has, and it even comes with a..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6795519)

Mohd A.

software engineer

> "The only downside is that competition for some projects can be high, especially for new freelancers."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7186591)

Keri H.

Sr Partner Services Representative

> "My team consists of generalists who have to know a LOT of information, and Guru enables us to store and access that information in a way that has increased our..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6674865)

SA

Sev A.

Artist Support

> "This can cause confusion as to what card to change when a company-wide update comes in, or what card to hide when a new change in the company's internal..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7004378)

JT

Jericho T.

Corporate Travel Consultant - Customer Care Support

> "A platform that enables our team to get the information we need and to answer our client's queries, to know more information about our tools and process, and..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6499831)

JL

Jandolf L.

Customer Care

> "I have no major concerns; however, at times, the search bar doesn’t display the specific article needed to process a client’s request."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6561504)

GS

Glacie S.

Customer Service Representative

> "GURU makes it easier for us to easily locate the information we needed, and at the same time, we can minimize it so it stays open even if we are on a different..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6780762)

PAY

Patricia Anne Y.

Customer Care - Team Leader

> "There are instances where the search bar doesn't display the exact article that I need to process our client's request."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6514264)

SA

Sev A.

Artist Support

> "Guru has been a stable knowledgebase tool for both beginners and tenured employees, account and business managers, Quality Analysts and Subject Matter Experts..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7004378)

AR

Albert R.

Customer Service Expert

> "Sorting and filtering can sometimes be difficult once the amount of information you have stored in Guru becomes a lot."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6784587)

SA

Sev A.

Artist Support

> "Akin to its moniker "Guru", the program stores information well, sorts it out clearly, makes it readily available for both discussion and steadily teaches those..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7004378)

AV

Anastassiya V.

Support Associate

> "Honestly I don't have anything that I particularly don't like, its mostly the field of my job that makes guru cards, for example, a bit irrelevant sometimes..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6555482)

JJ

Jomar J.

Core Support Team lead

> "Guru has been our longest knowledge base system, and the experience has been amazing there are aspects that can be improved but over all it helped us navigate..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6861687)

AP

Antonia P.

Customer Support Associate

> "I think that if notifications aren't well tailored, they can sometimes feel overwhelming and sometimes the app load slowly."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6588551)

Mohd A.

software engineer

> "The platform is easy to use, payments are reliable, and I've been able to connect with genuine clients. Once my profile was established, finding quality..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7186591)

KS

Kyra S.

Operations Enablement Analyst

> "I don't like that there aren't quick how-to resources EASILY available to all users (e.g., to learn how to get the best use of Ask Guru)"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6655253)

MR

Mubtasim R.

Senior Specialist, Developer Support

> "Provides quick access to card edits, setting up reviews for cards and creating favourite card lists."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6831005)

FM

Fabrizio M.

Technical Support Engineer III

> "It was sometimes very picky when returning search results, you had to be very specific to get the articles you were looking for."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6800560)

JJI

John Jaylen I.

Customer Service Representative

> "The collaborative features also help ensure that knowledge is continuously updated and accessible to everyone. While there are a few areas where customization..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6595036)

MM

Matheus M.

Customer Support Contractor

> "Loading times can hinder the workflow when you are facing a busy day."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6660528)

DL

Daniel L.

Customer Support

> "You can select many cards at the same and spread and not check one-by-one, you can grouo them, you can favorite, and the search option is very effiecient."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6656132)

MI

Merlyn I.

Customer Service

> "system issues, error in updates, cracked data or inaccessible data"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6595105)

JJI

John Jaylen I.

Customer Service Representative

> "Additionally, I appreciate how the platform encourages consistent knowledge management, ensuring that everyone on the team has access to accurate, up-to-date..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6595036)

JAD

Jarod Andre D.

Customer service representative

> "less organized tables and hard to navigate when you locate the exact card"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6497852)

JoB

João B.

Customer Support Specialist

> "Reading the updates when a Guru is updated and with the new or altered content highlighted, makes it much easier when we need to always be up to date."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6661363)

WR

Wildred R.

Trainer

> "When looking for a Guru article that has been deleted, nothing comes up, you have to investigate with a superior to find out the article was deleted, maybe..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6279828)

MI

Muminah I.

Account Manager

> "The browser extension and Slack integration are standout features that make knowledge truly accessible “in the flow of work.”"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6823116)

UAV

Umang Atul V.

Client Experience

> "Unreliability sometimes because of unverified articles."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6555163)

BO

Benmarlowe O.

Associate Manager

> "It's allows us to save time and effective search for knowledge based information conveniently without the hassle."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6560068)

LL

Lamarr L.

Customer Success Manager

> "If you don’t keep it clean, things can get cluttered fast."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6827849)

Diana M.

Demand Team Lead

> "It keeps processes, scripts, and SOPs in one place, which saves time and ensures everyone is aligned."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6863280)

UAV

Umang Atul V.

Client Experience

> "poor search for keywords used"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6555163)

RM

Rafael M.

Customer Support Advisor

> "I love the way Guru allows users to see the information with images and full explanations of examples."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6801611)

MF

Matthew F.

Senior Account Manager

> "Sometimes it is a pain when I'm on a webpage where I need to enter a lot of data and need to use a Guru card for a guide or reference and the Guru card blocks..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___5039022)

SD

Steve D.

Broker

> "I would have to constantly look for support put in tickets, but it makes it very easy cause we're in real estate and it is built to be in compliance with our..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6807601)

WG

Will G.

Professional Services Delivery Manager

> "This means I need to rethink the organizational structure of cards to ensure a ton of information doesn't end up in a single folder making it difficult to..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6015715)

KS

Krishna S.

Technical support agent

> "Guru is excellent at centralizing and organizing business knowledge, which can greatly improve teamwork and productivity. Because the platform offers mobile..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6382979)

VR

Verified Reviewer

Sr. Sales Enablement Lead

> "The folders and linking cards can feel clunky and difficult to navigate, so our users use it more like a search engine."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6322646)

MI

Muhammad I.

Team Leader

> "Guru Is One of Most Relevant Application which we use as we have stored all the updates and information related to process/Product, Which is very good and helps..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___5065298)

AMM

Aelijah Matthew M.

Customer Service Representative

> "Some articles published are incomplete and has dead ends."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6598148)

DP

Daniel P.

Customer Success Manager

> "The ability to centralize our documentation and easily collaborate on projects has boosted productivity and reduced redundancy. Despite a few initial setup..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6406817)

JS

Joao S.

Customer Service Representative

> "It's hard to understand how to use the AI, I tried to understand how to use or at least understand why I couldn't use but to no avail."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7002959)

JJI

John Jaylen I.

Customer Service Representative

> "The ability to create, update, and access knowledge articles easily makes collaboration efficient."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6595036)

PE

Princess E.

Customer Operations Adviser

> "the drag and drop down, when you have to click to drop down before you access and information, makes it harder to spot of an information quickly."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6250235)

MI

Muhammad I.

Team Leader

> "This helps to grab knowledge and information related to product and process which is updated, This also makes the process ease in getting the information, Where..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___5065298)

SR

Senya R.

Sr. Director

> "Somewhat not too intuitive."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7044923)

WR

Wildred R.

Trainer

> "Organization ( every article is very organized and makes sense throughout the reading process) If you heart an article it automatically will prompt you to save..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6279828)

VR

Verified Reviewer

Customer Success Specialist

> "Not the best organization in terms of UI and knowledge"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6664517)

Diana V.

Business Process Operations Administrator

> "We have captured processes for all departments including the IT department and this has proven essential as our company grows it helps to have our processes..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6396926)

AS

Aman S.

Team Lead

> "Sometimes they may not be helpful if the information is outdated, incomplete, or difficult to navigate, leading to potential inefficiencies and frustrations in..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6367275)

BS

Brenda S.

Customer Support

> "It helps me clearly handle any problem I face with customer support, making the process simple and stress-free"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7003075)

KV

Khatrina V.

Email Advisor

> "These issues further complicate an already stressful working environment."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6559363)

JS

Jonathan S.

Account Manager

> "A Better layout in my estimation should be a Netflix style gallery of cards - two rows, one row on top 5 most searched cards for easy access, second row 5..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___5048406)

AM

Anthony M.

Training Lead, Knowledge Management

> "The only complaint I can think of is I wish individual cards would be able to exist in more than 1 collection. And that's seriously the only downside I could..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6351847)

AR

Albert R.

Customer Service Expert

> "Overall, Guru has solved a large area of our business in storing and organizing company information."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6784587)

MM

Meghan M.

Brand strategy

> "The knowledge trigger features usually dont work too well for my team it might be a temporary issue but we never seem to use the feature anyway."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___5048262)

AM

Anthony M.

Training Lead, Knowledge Management

> "Guru's analytics options provide extremely helpful insight into usage and knowledge gaps that have helped my company propel initiatives forward to help..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6351847)

Victoria B.

Property Manager

> "It's not as easy to format as a Google Document."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6660204)

JRF

Jaf Roland F.

Agent

> "what I like the most using Guru is the internal guidance to execute a process flawlessly related to solve a situation."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6658869)

KS

Krishna S.

Technical support agent

> "It can be somewhat pricey, particularly for newer or smaller companies, as the price may be too much to cover on a limited budget."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6382979)

GB

Graham B.

Client Success Manager

> "Centralizes all our team's documention, accelerates new employee onboarding and pushes us to keep documents up to date and viable."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6454585)

GL

Gabriel L.

CSR

> "The disadvantage of Guru is that you have to make sure that the specific article that you're looking for is the right one, most of the time."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6431582)

Ricardo V.

Client Adviser

> "Allow for a great database of support/project database, making life easy for the team and collaborators."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6870068)

CM

Caroline M.

Senior Consultant

> "Search can be difficult if the content writer didn't use the exact words you're using to search."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___5067931)

NoB

Niño B.

CSR

> "I like when you search a specific key word that you're looking for, Guru will show you all of the available articles that contains that key word which makes it..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6409825)

KC

Katherine C.

Inbound Sales Executive

> "I guess a potential issue is it needs to be kept updated or people will be trusting/ working off of outdated info but that's really user error, not an issue..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6222950)

AR

Azizkhon R.

Support Associate

> "Its real-time knowledge base ensures that team members have the most up-to-date information at their fingertips, enhancing productivity and collaboration."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6404501)

HS

Himanshu S.

Subject Matter Expert

> "The only downside to Guru is that sometimes it's hard to find resources using keywords."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6359942)

Diana M.

Demand Team Lead

> "It is especially valuable for onboarding new team members and reducing repetitive questions across the team."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6863280)

MS

Matthew S.

DevOps Engineer

> "Having a background in web development, the lack of cross-compatibility is upsetting to see and experience, especially in this current age of tech - 20 years..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___5048239)

MJM

Marie Jo M.

Customer Service Representative

> "It helped me locate the cards I needed for the concern I'm currently handling."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6554125)

MP

Melissa P.

Director of Products and Services

> "This is not what Guru is meant to do, but we wish we could customize the public facing cards a bit more."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6166212)

JC

John C.

Customer Service Representative

> "I was able to provide correct resolution based on the guru cards provided."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6495042)

Brandon E.

Sales Specialist

> "It is especially challenging for a new employee to stay up to date and retain all information related to product knowledge."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6260862)

JR

John R.

Customer Success Manager

> "It has a clean interface and a simple set of features."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7029188)

MT

Masego T.

customer service

> "Guru is getting overly populated with information that you don't need which is sometimes outdated and is not of use any longer."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6169880)

CS

Cindy S.

Advisor

> "This organization facilitates a clearer understanding of the customer's issues for both advisors and support staff."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6656047)

NL

Nicolo L.

Business Travel Consultant

> "When our admin updates a specific article it sometimes does not notify us"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6039142)

VR

Verified Reviewer

Property Claims Specialist II

> "We can mark the files we use the most as favorites and forward links to information to our teammates, making it easy for others to access the information they..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6405151)

AT

Anurag T.

Team Leader

> "The only issue I have with Guru is the limited variety of formatting tools."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6416041)

JR

John R.

Customer Success Manager

> "It has a clean interface and a simple set of features."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7029188)

SR

Senya R.

Sr. Director

> "Somewhat not too intuitive."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7044923)

JoR

João R.

Bilingual Customer Service

> "I just started using it and didn't needed a long introduction or tutorial, it all just flows, which is a pro when you use a tool like this."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7002935)

EP

Enrique P.

Dean

> "Interface in spanish not avalilable"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___5044104)

NS

Nuno S.

Process Improvement and Data analyst

> "Guru has been positive, very efficient, user friendly with an intuitive interface and valuable to help a company streamline processes."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6856452)

VR

Verified Reviewer

Knowledge and Training Manager

> "The MS Teams integration is not as robust as Slack"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6256660)

AGR

Arlen Grace R.

Travel Consultant

> "Guru is user-friendly, innovative, and has so much potential in the future use of Artificial Intelligent."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6561499)

JS

Joao S.

Customer Service Representative

> "It's hard to understand how to use the AI, I tried to understand how to use or at least understand why I couldn't use but to no avail."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7002959)

KS

Kyra S.

Operations Enablement Analyst

> "I like that Guru is always making updates to make integration easier."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6655253)

Victoria B.

Property Manager

> "It's not as easy to format as a Google Document."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6660204)

JM

Julian M.

Customer Success Manager

> "The integration with Slack and ease of use."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6400184)

FM

Fantina M.

Collections

> "I dont think Is somthing i dont like is reall easy"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___5056840)

[View Reviews](https://www.capterra.com/p/224830/Guru/reviews/)

## User interface

[Confluence](https://www.capterra.com/p/136446/Confluence/)

4.48 (3,720)

[Guru](https://www.capterra.com/p/224830/Guru/)

4.85 (640)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Confluence

23/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   Advanced Search
-   AI Copilot
-   Alerts/Notifications
-   API
-   Browser Extension
-   Calendar Management
-   Catalog Management
-   Chatbot
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Content Editor
-   Content Library
-   Content Management
-   Content Publishing Options
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Dashboard
-   Data Import/Export
-   Decision Trees
-   Discussions/Forums
-   Document Classification
-   Document Management
-   Document Storage
-   Drag & Drop
-   Drag & Drop Editor
-   Duplicate Detection
-   Email Alerts
-   Feedback Management
-   Full Text Search
-   Generative AI
-   In-Content Feedback
-   Knowledge Base Management
-   Knowledge Integrations
-   Knowledge Management
-   Knowledge Sharing
-   Live Chat
-   Mobile Alerts
-   Mobile Interface
-   Multi-Language
-   Natural Language Interaction
-   Online Forums
-   Organization
-   Page Analytics
-   Permissions

[See all features](https://www.capterra.com/p/136446/Confluence/#features)

Guru

Top features

34/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   Advanced Search
-   AI Copilot
-   Alerts/Notifications
-   API
-   Browser Extension
-   Calendar Management
-   Catalog Management
-   Chatbot
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Content Editor
-   Content Library
-   Content Management
-   Content Publishing Options
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Dashboard
-   Data Import/Export
-   Decision Trees
-   Discussions/Forums
-   Document Classification
-   Document Management
-   Document Storage
-   Drag & Drop
-   Drag & Drop Editor
-   Duplicate Detection
-   Email Alerts
-   Feedback Management
-   Full Text Search
-   Generative AI
-   In-Content Feedback
-   Knowledge Base Management
-   Knowledge Integrations
-   Knowledge Management
-   Knowledge Sharing
-   Live Chat
-   Mobile Alerts
-   Mobile Interface
-   Multi-Language
-   Natural Language Interaction
-   Online Forums
-   Organization
-   Page Analytics
-   Permissions

[See all features](https://www.capterra.com/p/224830/Guru/#features)

### Recognition

Confluence is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to Guru

### Deployment & support

Confluence

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Guru

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Confluence

-   By Atlassian
-   Located in United States
-   Founded in 2013

Guru

-   By Guru
-   Located in United States
-   Founded in 2013

## Popular Comparisons

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

vs

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4.4

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4.6

4.3

Ease of Use

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Contact vendor for pricing

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$29/month

4.8

Features

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4.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/153140-224830/Connecteam-vs-Guru)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

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4.4

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/136446-247901/Confluence-vs-Google-Workspace)

[Guru](https://www.capterra.com/p/224830/Guru/)[4.85 (640)](https://www.capterra.com/p/224830/Guru/reviews/)

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Contact vendor for pricing

Price

Contact vendor for pricing

4.8

Features

4.5

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/177031-224830/Document360-vs-Guru)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

vs

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$5.42/month

Price

$1.99/month

4.4

Features

4.4

4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/136446-161304/Confluence-vs-OneDrive)

[Guru](https://www.capterra.com/p/224830/Guru/)[4.85 (640)](https://www.capterra.com/p/224830/Guru/reviews/)

vs

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Contact vendor for pricing

Price

$19/month

4.8

Features

4.3

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132997-224830/Freshservice-vs-Guru)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

vs

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$5.42/month

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$6/month

4.4

Features

4.6

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/136446-227157/Confluence-vs-Microsoft-365)

[Guru](https://www.capterra.com/p/224830/Guru/)[4.85 (640)](https://www.capterra.com/p/224830/Guru/reviews/)

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Contact vendor for pricing

Price

$120/month

4.8

Features

4.4

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/130533-224830/Helpjuice-vs-Guru)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

vs

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4.4

Features

4.3

4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/1167-136446/SharePoint-vs-Confluence)

[Guru](https://www.capterra.com/p/224830/Guru/)[4.85 (640)](https://www.capterra.com/p/224830/Guru/reviews/)

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Contact vendor for pricing

Price

$25/month

4.8

Features

4.4

4.8

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-224830/Salesforce-vs-Guru)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

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4.3

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[Guru](https://www.capterra.com/p/224830/Guru/)[4.85 (640)](https://www.capterra.com/p/224830/Guru/reviews/)

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$20000one time

4.8

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4.8

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